Canon PIXMA TR8550 User Manual

TR8500 seriesOnline ManualBasic OperationNetworkMaintenanceOverview of the MachineInformation about PaperPrintingCopyingScanningFaxingFrequently Asked

5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4935100. . . .

8.Press on the top of the ink tank until the ink tank snaps firmly into place.Important• You cannot print if the ink tank is installed in the wrong po

Note• If the error message appears after the scanning unit / cover is closed, take appropriate action.An Error Occurs• When you start printing after r

Checking Ink Status on the Touch Screen1. Make sure that the power is turned on, and display the HOME screen.If the HOME screen is not displayed, pres

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing.When you use the Canon printer for t

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

From the printerCleaning the Print HeadFrom the computer• For Windows:Cleaning the Print Heads•For Mac OS:Cleaning the Print HeadsAfter cleaning the p

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

The confirmation screen will appear.7.Select Yes.The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touc

Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D:The cleaning is not required. Select All A, confirm the me

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

The confirmation screen will appear.7.Select Yes.The printer starts cleaning the print head.Do not perform any other operations until the printer comp

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

The confirmation screen will appear.7.Select Yes.The printer starts cleaning the print head deeply.Do not perform any other operations until the print

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

6. Select Auto head alignment.The confirmation screen will appear.7.Confirm the message, then select Yes.The print head alignment sheet will be printe

9.Close the document cover gently, then select OK.The printer starts scanning the print head alignment sheet, and the print head position will be adju

Performing Maintenance Functions from Your Computer (Mac OS)Opening Remote UI for MaintenanceCleaning the Print HeadsAdjusting Print Head PositionChec

Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th

Opening Remote UI for MaintenanceYou can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to ope

Cleaning the Print HeadsThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print headcleaning if printing is f

Before running the deep cleaning, check the following items:Check whether the printer is on and open the printer's cover.Check the following item

Adjusting Print Head PositionAny error in the print head installation position can cause color and line shifts. Adjusting the print headposition impro

Checking Ink Status from Your ComputerYou can check the detailed information such as the remaining ink level and the ink tank types of your model.If y

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning the ADF (Auto Document Feeder)Cleaning Paper Feed RollersCleani

Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the

9. Make sure that the paper feed roller has stopped rotating, then follow the message to loadthe three sheets of A4 or Letter-sized plain paper.10. Op

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

10. Load only this sheet of paper in the cassette with the ridges of the creases facing up andthe edge of the half with no crease facing to the far si

Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati

Note• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.If the problem is not resolved after performing cleaning again,

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/Copyin

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)132

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationIMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONSWhen using your telephone equipment, basic safety precautions should always

equipment off and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:• Reorient or relocate the rec

Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call.In most but not all areas, the sum of RENs sh

Users in CanadaThis device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions:(1) this

of the product by Spark, nor does it provide any sort of warranty. Above all, it provides no assurance thatany item will work correctly in all respect

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/CopyingTransporting Your PrinterWhen repairing, lending, or disposing of the pr

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• Pack the printer in a sturdy box so that it is placed with

When repairing, lending, or disposing of the printerIf you have entered personal data, passwords and/or other security settings on the printer, such i

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Main Components and Their UseMain ComponentsPower SupplyUsing the Operation PanelEntering Numbers, Letters, and Symbols154

Main ComponentsFront ViewRear ViewInside ViewOperation Panel155

Front View(1) operation panelUse to change the settings of the printer or to operate it.Operation Panel(2) ADF (Auto Document Feeder)Load a document h

(8) rear trayLoad paper here. Two or more sheets of the same size and type of paper can be loaded at the sametime, and fed automatically one sheet at

(20) Access lampLights or flashes to indicate the memory card status.Inserting the Memory Card(21) platen glassLoad an original here.158

Rear View(1) rear coverDetach when removing jammed paper.(2) transport unit coverOpen when removing jammed paper.(3) power cord connectorPlug in the s

2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e

Inside View(1) scanning unit / coverScans originals. Also, lift and open it to replace an ink tank or to remove jammed paper inside theprinter.(2) pri

Operation Panel(1) ON button/ON lampTurns the power on or off. Lights after flashing when the power is turned on. Before turning on thepower, make sur

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer162

Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Even if the touch screen is off, if the ON lamp is lit, the printer is

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming

Important•When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to auto

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

Using the Operation PanelThe operation panel consists of the ON button (A) and touch screen (B).Touch the HOME screen on the touch screen with your fi

TouchTouch lightly with your finger tip.To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark.FlickFlick

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con

Operations on the Home ScreenDisplay the menu screen or the settings screen from the Home screen.C. Basic menuSelect to copy or scan using the operati

(Signal strength: 50 % or less): The problem such as the printer cannot print may occur.Place the printer near the wireless router. Wireless LAN is e

Returns the touch screen to the previous screen.L. Stop buttonCancels operation when print, copy, or scan job is in progress.172

Entering Numbers, Letters, and SymbolsWhen entering user or recipient names or other information, you can enter or edit characters by selectingthem on

Entering or Editing Numbers, Letters, and SymbolsEnter information as follows.• To move the insertion point (cursor position) in the input field (C)Ta

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Changing Printer Settings from Your Computer (Mac OS)Managing the Printer PowerChanging the Printer Operation Mode176

Managing the Printer PowerPrinter power supply is operated from Remote UI.Energy saving settingsEnergy saving settings allows you to set Auto power of

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.1. Check whether the printer is on and select Devic

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelFAX settingsPrint settingsLAN settingsDevi

Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

For more on setting items on the operation panel:Setting Items on Operation Panel181

Setting Items on Operation PanelItems for PrinterFAX settingsDevice user settingsWeb service setupLanguage selectionECO settingsQuiet settingItems for

FAX settingsFAX user settingsAdvanced FAX settingsAuto print settingsAuto save settingSecurity controlEasy setupNote• Before changing the settings, yo

If you select ON, you can specify the maximum number of redial attempts and the length of time theprinter waits between redial attempts.• Dial tone de

When the telephone line condition or connection is poor, selecting a lower transmission startspeed may solve transmission problems.◦ RX start speedSel

Security control• FAX number re-entryIf you select ON, you can set the printer to send faxes after entering the number twice. By using thissetting, yo

Print settings• Prevent paper abrasionUse this setting only if the print surface becomes smudged.Important• Be sure to set this back to OFF after prin

LAN settingsWireless LANWireless DirectWired LANCommon settingsWireless LAN• WLAN active/inactiveEnables/disables wireless LAN.• Wireless LAN setupSel

Items SettingSSID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX (up to 32 characters)Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AE

Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar

• Wireless Direct setting listThe list of Wireless Direct settings of this printer is displayed on the touch screen.Select Print details and then Yes

Wired LAN• Wired LAN active/inactiveEnables/disables wired LAN.• LAN setting listThe list of wired LAN settings of this printer is displayed on the to

• You cannot use a hyphen for the initial or last character of the printer name.• TCP/IP settingsPerforms IPv4 or IPv6 setting.• WSD settingSetting it

Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the printerto detect printer's IP address from the printer

Device user settings• Date/time settingSets the current date and time.For more on the procedure:Setting Sender Information• Date display formatChanges

Selects the alarm volume.◦ Line monitor volumeSelects the line monitor volume.◦ Offhook alarmSelects the alarm volume when the phone receiver is not p

◦ List/delete paired devicesDisplays the list of paired Bluetooth compatible devices. To delete the paired Bluetooth compatibledevice, select a Blueto

Language selectionChanges the language for the messages and menus on the touch screen.197

Firmware updateYou can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a

Feed settingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Symbols Used in This Docume

TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par

Reset settingYou can set the settings back to the default.• Web service setup onlyDeletes IJ Cloud Printing Center and Google Cloud Print registration

Web service setupSelect this setting item from Web service setup on Settings.• Web service connection setupThe following setting items are availab

System informationTo display this menu, select System information on Setup.• Current versionDisplays the current firmware version.• Printer nameDi

ECO settingsThis setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save el

1. Make sure printer is turned on.2. Select Setup on the HOME screen.Using the Operation Panel3.Select Settings.4.Select ECO.5.Select Energy sav

Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.Follow the procedure below

1. Select numbers to specify starting time.You can specify the hour from 0 to 24.2.Confirms starting time.After specifying the starting time, specify

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

Auto duplex printing:-Top margin: 0.20 inches (5.0 mm)-Bottom margin: 0.20 inches (5.0 mm)-Left margin:• Letter: 0.26 inches (6.4 mm)• Other sizes: 0.

Reduction / Enlargement 25 % - 400 % (1 % unit)Scan SpecificationsScanner driver Windows: TWAIN 1.9 Specification, WIAMaximum scanning size A4/Letter,

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS

Black Extra fine: 300 x 300 dpiColor: 200 x 200 dpiDialing Automatic dialing- Recipient (max. 100 destinations)- Group dial (max. 99 destinations)Regu

WindowsOperating System Windows 10, Windows 8.1Windows 7 SP1Note: Operation can only be guaranteed on a PC with pre-installed Windows7 or later..NET F

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area212

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

Page SizesYou can use the following page sizes.Note• Page sizes and media types the printer supports differ depending on the OS you are using.Standard

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray CassettePaper OutputTrayCanon Red Label Superio

Paper other than Genuine Canon PaperCommon Name Rear Tray CassettePaper OutputTrayPlain Paper (including recycled paper)*1 Approx. 100 sheets (10sheet

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Printing from Digital CameraPaper Settings219

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App

Printing from Application Software (AirPrint)Printing Using AirPrint BasicAdding AirPrint PrinterHow to Open AirPrint Printer Settings ScreenDisplay

Printing Using AirPrintYou can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printerdriver is not installed o

Set items such as Paper Size to the appropriate size, as well as Feed from and Media Type fromMedia & Quality of the pop-up menu.Important• An err

Print result image Orientation of print data Orientation of loading envelopeThe print data is rotated by 180 degreesagainst the print result image.Loa

Adding AirPrint PrinterProcedure for adding AirPrint printer to your Mac is explained.To re-add a printer that was deleted, open System Preferences -&

How to Open AirPrint Printer Settings ScreenThe settings screen of the AirPrint printer can be displayed from your application software.Opening the Pa

Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat

Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo

Removing AirPrint Printer That Is No Longer Required from List ofPrintersAirPrint printer that is no longer in use can be removed from the list of pri

MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a

Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi

Printing from iOS Device (AirPrint)Use AirPrint to print photographs, E-mails, web pages, and other documents without having to downloadspecial applic

Menu options appear.4.Tap Print5. Select your model name from Printer on Printer Options.Important•Because some applications do not support AirPrint,

6. Check Print SettingsSet the number of copies to be printed and print options, as needed.7. Tap PrintWhen you execute printing, the printer prints a

Checking Print StatusYou can check the print status of AirPrint from Print Center.Click the Home button in the iOS device twice to switch to multitask

Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (

7. Select Wireless Direct active/inactive.8. Select ON.The confirmation screen asking if you display the password information appears.9. Select Yes or

Your device is connected to the printer.Note•Check the password for the Wireless Direct.Check by one of the following methods.• Display on the touch s

4. Select Device settings.5. Select LAN settings.6. Select Wireless Direct.7.Select a setting item.• To change the identifier (SSID) for Wireless Di

• To change the confirmation screen setting when a Wi-Fi Direct compatible device is connectingto the printerSelect C to display the confirmation scre

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Printing Using Operation PanelPrinting Photo DataPrinting Templates Such as Lined or Graph Paper240

Printing Photo DataPrinting Photographs Saved on Memory Card BasicSetting Items for Photo Printing Using Operation Panel241

Printing Photographs Saved on Memory CardYou can print the photograph saved on the memory card easily.This section describes the procedure to print th

You can print a copy of the displayed photo by pressing the Color button.•To change the display method, the number of copies, or the print settings:Se

Select to display the photo selection screen.J. Select to specify the number of copies.Touch and hold to specify the number of copies by 10 copies.Not

For more on the display method:Using Useful Display FunctionsF.Zooming inSelect to zoom in on the photo.For details:Using Useful Display FunctionsG. D

For more on the display method:Using Useful Display Functions8.Touch Color button.The printer starts printing.Note• Press the Stop button to cancel pr

Note• While processing the print job, you cannot display the HOME screen, change the print menu, or printfrom the computer or other devices.• While pr

Setting Items for Photo Printing Using Operation PanelYou can specify the setting of page size, media type, photo fix and so on to print the photos sa

When Auto photo fix is selected, the scene or person's face of a shot photo is recognized and the mostsuitable correction for each photo is made

Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopyingPrinting Photos from Memory CardFaxing25

Printing Templates Such as Lined or Graph PaperYou can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter

• Staff paperYou can print staff paper with 10 or 12 staves.Setting on the touch screen:◦ Staff paper 1 (10 staves)◦ Staff paper 2 (12 staves)• Handwr

4. Select Templates.5. Select template you want to print.Printable template forms6. Specify settings as necessary.You can specify the following sett

• Notebook paper 1 (8 mm)• Notebook paper 2 (7 mm)• Notebook paper 3 (6 mm)•Graph paper 1 (5 mm grid)• Graph paper 2 (3 mm grid)• Handwriting paper (3

Paper SettingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

• When you insert the cassette:The screen to register the cassette paper information is displayed.Register the paper size and the media type according

When you start printing or copying, a message is displayed.Selecting OK on the touch screen displays the paper setting specified for printing or copyi

Replace the paper and printSelect if you want to print after replacing the paper of the rear tray or the cassette.For example, when the paper setting

CopyingMaking Copies Basics Reducing/Enlarging CopiesTwo-Sided Copying Collated CopyingSpecial Copy Menu Copying Using Smartphone or Tablet258

Making CopiesThis section describes the procedure to copy with Standard copy.1. Make sure printer is turned on.2. Load paper.3.Select Copy on the HO

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the rear tray cover (A) and then pull up the pa

F. Flick to specify the number of copies.G.Specifies the number of copies.If you keep touching here, the number scrolls by 10.C.Displays the print set

7.Press Color button for color copying, or Black button for black & white copying.The printer starts copying.Remove the original on the platen gla

• When you add the copying job, the number of copies or the settings such as the page size or mediatype cannot be changed.• If you touch the Stop butt

Setting Items for CopyingYou can change the copy settings such as magnification and intensity.Print Settings ScreenNote• For more on the print setting

• Some settings cannot be specified in combination with the setting of other setting item or the copymenu. If the setting which cannot be specified in

Adjust print quality according to the original.Important• If you use Draft with Type set to Plain paper and the quality is not as good as expected, se

ScanningScanning from Computer (Windows) Scanning from Computer (AirPrint)Scanning from Operation Panel Scanning Using Smartphone/Tablet266

Scanning from Computer (AirPrint)Scanning According to Item Type or Purpose (IJ Scan Utility Lite)IJ Scan Utility Lite FeaturesScanning Easily (Auto S

Scanning According to Item Type or Purpose (IJ Scan Utility Lite)IJ Scan Utility Lite FeaturesScanning Easily (Auto Scan) BasicsScanning Documents an

IJ Scan Utility Lite FeaturesUse IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clickingthe correspondi

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

Note• To set the applications to integrate with, see Settings Dialog.270

Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder).Importan

Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)272

Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and

Scanning TipsPositioning Originals (Scanning from Computer)274

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. I

Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.

2. Place documents on ADF, and then adjust document guides to width of documents.Insert the documents face-up until a beep sounds.To scan both sides o

FaxingPreparing for Faxing Registering RecipientsSending Faxes Using Operation Panel ofPrinter Sending Faxes from Computer (Windows)Sending Faxes from

Preparing for FaxingConnect the printer to the telephone line and set up the printer before using the faxing functions. Thenspecify the basic setting

7. Open the operation panel (F), pull out the paper output tray (G) and paper output support(H), and open the output tray extension (I).Be sure to ope

Connecting Telephone LineThe connection method differs depending on your telephone line.• If you connect the printer to wall telephone line directly/I

Important• Be sure to connect the telephone line before the printer is turned on.If you connect the telephone line when the printer is turned on, turn

A. Digital Subscriber LineB. xDSL modem (splitter may not be built-in to the modem)C. Broadband router compatible with Internet TelephoneD. ComputerE.

• Connecting to an ISDN LineFor details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manualssupplied with your t

Setting Telephone Line TypeBefore using your printer, make sure you set the correct telephone line type for your telephone line. If youare unsure of y

Rotary pulseSelect when your telephone line type is pulse dialing.Touch toneSelect when your telephone line type is tone dialing.Setting the Telephone

9. Select OFF.10. Select a telephone line type.Rotary pulseSelect when your telephone line type is pulse dialing.Touch toneSelect when your telephone

Setting Receive ModeSet the receiving operation (receiving mode).For details on how to set the receive mode:Setting Receive ModeYou can select the app

• For details on the receive mode:About Receive Mode•DRPD is available only in the US and Canada.• Network switch may not be available depending on th

If you select Manual/auto switch: ON, the printer automatically receives faxes after the externaldevice rang a specified length of time.You can specif

10.Click the folder (L) with photos you want to print.11.Click the photos (M) you want to print.For Windows:To select two or more photos at a time, cl

• Advanced setting in Network switchYou can specify the following setting item.◦ Ring countYou can specify the number of times the external device rin

8.Specify number of time and select OK.9.Select OK.The Function list screen is displayed.291

Setting Sender InformationYou can set the sender information such as date/time, unit name, and unit fax/telephone number.About Sender InformationSetti

Setting Date and TimeThis section describes the procedure to set the date and time.1. Make sure that printer is turned on.2. Select Setup on the HOM

3. Select OK.4. Select OK again when all settings are completed.8.Set time.1. Select a setting item to change.2.Select number to enter.Enter the date

Note• This setting may not be available depending on the country or region of purchase.1. Make sure that printer is turned on.2. Select Setup on the

9.Set date and time when summer time ends.1.Set date when summer time ends.Select a setting item to change, and then specify the setting. Select OK ag

Note• Before sending a fax, be sure to enter your name and fax/telephone number in Unit name and UnitTEL on the User information settings screen (for

3. Select OK.Note•You can enter the name up to 24 characters, including spaces.•For details on how to enter or delete characters:Entering Numbers, Let

Registering RecipientsRegistering Recipients Using Operation Panel of PrinterRegistering Recipients Using Speed Dial Utility2 (Windows)Registering Rec

Before Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Inserti

For Mac OS:Specify the number of copies.14.Start printing.For Windows:Click Print.For Mac OS:Click Print.When the Print dialog starts, specify your pr

Registering Recipients Using Operation Panel of PrinterRegistering recipients in the printer's directory in advance allows you to dial fax/teleph

Registering Fax/Telephone Number of RecipientsBefore you can use the printer's directory, you need to register the recipients' fax/telephone

8. Select a registration method.9. Register recipients' fax/telephone number.Register the recipients' fax/telephone number depending on the

Select a fax/telephone number or name from the incoming call logs, the screen to register therecipient's fax/telephone number and name is display

2. Enter recipient's fax/telephone number.3.Select OK.Note•You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada,

Registering Recipients in Group DialIf you register two or more registered recipients to a group dial, you can send the same documentsuccessively to a

The screen to register the group name and the member of the group is displayed.8.Enter group name.1.Select entry field of group name.The screen to ent

Display by nameDisplay by ID numberA. Select to switch the display by name and by ID number.B.Select to display the screen to select an initial. You c

By enter the ID number and selecting OK, the registered recipients are displayed in orderfrom the recipient of the ID number selected.D.The recipients

Repeat the procedure to register another member to the same group dial.10. Select Complete to finalize registration.Note• To register another group, s

Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon

Changing Registered InformationTo change information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

When the confirmation screen is displayed, select Yes to delete the recipient from the groupdial.5. Select Complete to finalize changing.311

Deleting Registered InformationTo delete information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Printing List of Registered DestinationsYou can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.1.

Registering Recipients Using Speed Dial Utility2 (Mac OS)About Speed Dial Utility2Speed Dial Utility2 is a utility for forwarding the telephone direct

Starting Up Speed Dial Utility2Important• Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.•

Speed Dial Utility2 DialogThe following items are on the Speed Dial Utility2 dialog.1.Printer Name:Selects the printer for editing the telephone direc

Note• By clicking on the item name, you can sort the display order.5. Edit.../Select All/DeleteEdits the item that selected for Setting Item List:, or

Saving Registered Telephone Directory on Printer to YourComputerFollow the procedure below to save the telephone directory (includes recipients'

Registering a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to register fax/telephone numbers.NoteBefore you register fax/t

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

Note• You can only add the numbers that have already been registered.6. Click OK.To continue registering fax/telephone numbers or a group dial, repeat

Changing a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to change fax/telephone numbers.Note• Before you change fax/teleph

To delete a member:Select a code to delete from group dial, and then click << Delete.5.Click OK.To continue changing fax/telephone numbers or gr

Deleting a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to delete fax/telephone numbers.Note• Before you delete fax/teleph

Changing Sender Information Using Speed Dial Utility2Follow the procedure below to change the user's name or fax/telephone number.1. Start up Spe

Registering/Changing Rejected Number Using Speed Dial Utility2Follow the procedure below to register, change, or delete rejected numbers.1. Start up S

Registering Telephone Directory Has been Saved on YourComputer to PrinterYou can load the data of the telephone directory (RSD file, *.rsd) and regist

Sending Faxes Using Operation Panel of PrinterSending Faxes by Entering Fax/Telephone Number BasicResending Faxes (Redialing Busy Number)Setting Item

Sending Faxes by Entering Fax/Telephone NumberThis section describes dialing and sending faxes directly by entering the fax/telephone numbers.Importan

You can use the each fax function and change the setting for the fax.E. RedialSelect to send faxes with redialing.Resending Faxes (Redialing Busy Numb

7. Open the operation panel (F), pull out the paper output tray (G) and paper output support(H), and open the output tray extension (I).Be sure to ope

A. Numeric keysEnters the number.B.PauseEnters a pause "P".C.DeleteDeletes the entered number.D. Blank spaceEnters a blank space.3.Select OK

The printer starts scanning the document.Important•Color transmission is available only when the recipient's fax device supports color faxing.• D

Resending Faxes (Redialing Busy Number)There are two methods of redialing: Automatic redialing and Manual redialing.• Automatic RedialingIf you send a

1. Make sure that printer is turned on.2. Load documents on platen glass or in ADF.3. Select FAX on the HOME screen.Using the Operation PanelThe Fax

Setting Items for Sending FaxesYou can change the send settings such as the scan contrast or the scan resolution on the Fax standbyscreen.Select to ch

Select a setting of the scan contrast from Lower, Standard, and Higher.The touch screen returns to the Fax standby screen when you finish specifying t

Sending Faxes from Computer (Mac OS)Sending Faxes Using AirPrintGeneral Notes (Fax Transmission Using AirPrint)336

Sending Faxes Using AirPrintYou can send faxes from a printer using AirPrint.To send faxes, add your printer to your computer.Checking EnvironmentFirs

2. In application, open document to fax.3. Open Print dialog.To open the Print dialog, you typically select Print... from the File menu of your applic

6.Enter fax/telephone numbers in To.339

CopyingThis section describes how to load originals and copy them to plain paper loaded in the cassette.1. Pull out the cassette (A) from the printer.

If you specify a dialing prefix, enter the code in Dialing Prefix and specify the cover page settings asneeded.7.Click Fax.The number is dialed automa

General Notes (Fax Transmission Using AirPrint)Sending faxes is subject to the following restrictions.• Enter the characters in To and Dialing Prefix

Receiving FaxesReceiving FaxesChanging Paper SettingsMemory Reception342

Receiving FaxesThis section describes the preparation necessary for receiving a fax and how to receive a fax.Preparing for Receiving FaxPrepare for re

Note• For details on the receive mode:Setting Receive Mode• You can specify the advanced settings of each receive mode.For details on the advanced set

• If you have subscribed to Duplex Ringing service in Hong Kong, the telephone will ring aspecified number of times when there is an incoming call wit

When FAX only mode is selected:• When the call is a fax:The printer will receive the fax automatically.Note• If a telephone is connected to the printe

Note• To use this feature, you need to subscribe to a compatible service provided by your telephonecompany.• For DRPDYou need to select the appropriat

Changing Paper SettingsThis printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panelto change the pape

A. Page sizeSelect the page size from A4, Letter, or Legal.B.Type (Media type)The paper type is set to Plain paper.C.Paper srcSelect a paper source (R

Important• Do not extend the cassette when loading other than A4 sized paper in the cassette.4. Load the paper stack WITH THE PRINT SIDE FACING DOWN.5

Memory ReceptionIf the printer was not able to print the received fax, the received fax is stored in the printer's memory. TheFAX Memory lamp is

Auto print settings◦ Paper has run out:Load the paper and select OK on the touch screen.◦ A different size of paper from that specified by Page size i

Other Useful Fax FunctionsDocument Stored in Printer's Memory352

Document Stored in Printer's MemoryIf the sending faxes is not complete or the printer was not able to print the received faxes, these faxes ares

Printing Document in Printer's MemoryYou can print a specified document in the printer's memory or print all the received documents in its m

6. Select a print menu.• To print the memory list (MEMORY LIST):You can print a list of the documents in the printer's memory by selecting Print

Deleting Document in Printer's MemoryYou can delete a specified document in the printer's memory or delete all the documents in its memory a

Note• If no document is stored in the printer's memory, There is no document in memory. is displayed.Select OK to return to the previous screen.5

Saving Document in Printer's Memory to Memory CardYou can save the received faxes stored in the printer's memory to the memory card as PDF f

A. Date and time of transaction and fax/telephone numberB.Transaction number (TX/RX NO.)A transaction number from "0001" to "4999"

After inserting the cassette into the printer, the paper information registration screen for the cassette isdisplayed on the touch screen.7.Select the

• File name (file extension: PDF): Running numbers, starting from FAX_0001• File date: The date and time of saving as set in the printer.For details o

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n

Paper Does Not Feed Properly/"No Paper" ErrorAutomatic Duplex Printing ProblemsPrint Results Are UnsatisfactoryScanning Problems (Windows)Sc

Mechanical ProblemsInstallation and Download ProblemsErrors and MessagesIf You Cannot Solve a Problem363

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless

Cannot Print or ConnectPrinter Suddenly Cannot Be UsedCannot Print or ConnectLAN Setting Tips/Changing LAN SettingsAdministrator Password Set for Prin

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems367

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

9.Select Copy (I) on the HOME screen.10.Select Standard copy.11.Open the document cover (J).12.Load the original WITH THE SIDE TO COPY FACING DOWN

Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Security Software SettingsCannot Find Printer on Check

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs printer connected to wirele

The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure thewireless router for the printer's destination is config

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking LAN Cable and RouterIs LAN cable connected, and are prin

13.Close the document cover.14.Confirm the paper settings, then press the Black button (L) or Color button (M).Important• Do not open the document cov

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on your

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Printer's Wired LANSettingsIs printer set to allow

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address sp

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Security Software SettingsDisable block in firewall func

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Router SettingsCheck router settings.Check router networ

Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca

4. Turn off printer.5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup

Cannot Find Printer while Using Wireless LANCheck1 Make sure the printer is turned on.Check2 Check the (Network status) icon on the touch screen.If

Printing Network SettingsNote• IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download

For more on how to check the computer settings or connection status, see your computer instruction manual orcontact its manufacturer.Note• If you use

Printing Photos from Memory CardThis section describes how to print photos on a memory card.1. Open the rear tray cover (A) and then pull up the paper

Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet

Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.To check the current network

Check7 Make sure you are using a valid channel.Usable wireless channels may be limited depending on wireless network device used by your computer. See

Make sure wireless LAN is enabled on your device.For details, refer to your device's instruction manual.Check4 Make sure printer is selected as c

Check1 Make sure the printer is turned on.Check2 Make sure the LAN cable is connected properly.Make sure the printer is connected to the router with t

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe

Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154Main Components. . . . . . . .

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

Other Network ProblemsChecking Network InformationRestoring to Factory Defaults400

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

When you are using wireless LAN on your computer, make sure Wi-Fi is selected as networkinterface. When you are using wired LAN, make sure Ethernet is

--- XXX.XXX.XXX.XXX ping statistics ---3 packets transmitted, 3 packets received, 0% packet lossIf packet loss is 100%, communication is not taking pl

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing, scanning, or faxing op

Printing ProblemsPrinting Does Not StartNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are Unsatisfactory405

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The ON lamp flashes while the printer is init

• For Windows:Deleting the Undesired Print Job• For Mac OS:Deleting the Undesired Print JobCheck5 Is your printer's printer driver is selected wh

No Ink Comes OutCheck1 Has ink run out?Open the scanning unit / cover and check the ink status on the touch screen.Checking Ink Status on the Touch Sc

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

7. Open the operation panel (F), pull out the paper output tray (G) and paper output support(H), and open the output tray extension (I).Be sure to ope

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Cleaning Cassette PadsCheck9 Are transport unit cover and rear cover attached properly?See Rear View for the positions of the transport unit cover and

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

This setting cannot be made on the PictBridge (Wireless LAN) compliant device.Check3 If problem is not resolved, check other causes.See also the secti

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong414

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check status of ink tanks. Replace ink tank

Perform print head deep cleaning.If the problem is not resolved after performing print head deep cleaning, turn off the printer and performprint head

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

Important• Do not remove the memory card during printing. Data on the memory card may be damaged.Note• Your printer is equipped with many other conven

Opening Printer Driver's Setup Screen3. Click Maintenance tab and Custom Settings.4. Select Prevent paper abrasion check box and click OK.◦ For M

Check10 Set longer ink drying time.This allows the printed surface to dry, preventing smudges and scratches.• For Windows:1. Make sure printer is turn

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Scanning Problems (Mac OS)Scanning Problems423

Scanning ProblemsScanner Does Not WorkScanner Driver Does Not Start424

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 With network connection, check the connection status and reco

Scanner Driver Does Not StartCheck 1 Make sure the application software supports AirPrint.Check 2 Select your scanner or printer on the application&ap

Faxing ProblemsProblems Sending FaxesProblems Receiving FaxesTelephone Problems427

Problems Sending FaxesCannot Send a FaxErrors Often Occur When You Send a Fax428

Cannot Send a FaxCheck1 Is power turned on?• You cannot send faxes if the power is turned off. Press the ON button to turn the power on.•If you unplug

FaxingFax multiple documents in black and white as follows.1.Open the document tray (A).2.Insert the document WITH THE SIDE TO SCAN FACING UP.3.Adjust

FAX settingsCheck6 Is Dial tone detect set to ON?Resend the fax after a while.If you still cannot send the fax, select OFF for Dial tone detect in Adv

If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephonecompany and the manufacturer of your

Errors Often Occur When You Send a FaxCheck Check telephone line condition or connection.If errors occur frequently when using an Internet telephone,

Problems Receiving FaxesCannot Receive a Fax, Cannot Print a FaxQuality of Received Fax is Poor433

Cannot Receive a Fax, Cannot Print a FaxCheck1 Is the power turned on?• You cannot receive faxes if the power is turned off. Press the ON button to tu

Check4 Is telephone line cable connected to external device jack?Reconnect it to the telephone line jack.Connecting Telephone LineCheck5 Is a differen

For details on how to set, see Rejecting Fax Reception.Check10 Are there setting items set Reject in Caller rejection?If you select Reject for any set

Quality of Received Fax is PoorCheck1 Check scan settings of sender's fax device.Ask the sender to adjust the scan settings of the fax device.Che

Telephone ProblemsCannot DialTelephone Disconnects During a Call438

Cannot DialCheck1 Is telephone line cable connected correctly?Check that the telephone line cable is connected correctly.Connecting Telephone LineChec

5.Select Enter the number (D).6.Enter the fax number (E) and select OK (F).7. Press the Black button (G).44

Telephone Disconnects During a CallCheck Is telephone line cable or telephone (or a peripheral device such as an externaltelephone, an answering machi

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USBTouch Screen Shows Wro

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Installation and Download ProblemsCannot Install MP Drivers (Windows)Updating MP Drivers in Network Environment (Windows)446

Cannot Install MP Drivers (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the installati

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page

Note• Many other convenient faxing features are available.Faxing45

Errors and MessagesAn Error OccursMessage (Support Code) Appears450

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, an error message appears on thecomputer screen and the touch

Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed

• The power cord has been unplugged and unsent/received docs in memory have been lost.A power failure has occurred or the power cord has been unplugge

The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.Check2 Make sure printer is properly conn

• "Could not spool successfully due to insufficient memory"Close other applications to increase the available memory.If you still cannot pri

• If you clear Send automatically from the next time check box, the information will not be sentautomatically from next time and a confirmation screen

If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and applicationsoftware usage information is sent every month for

• To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program:1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program.Changing setting:2. Selec

List of Support Code for ErrorSupport code appears on the touch screen and your computer screen when errors occur.A "support code" is an err

NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices

• 6000 to 6ZZZ6000 6001 6004 6500 6502 68006801 6830 6831 6832 6833 69006901 6902 6910 6911 6920 69216930 6931 6932 6933 6936 69376938 6939 693A 6940

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p

Removing Jammed Paper from Rear Side2. Reload paper and select OK on printer's touch screen.The printer resumes printing. Reprint the page you we

1303CausePaper is jammed when feeding paper from cassette.What to Do1. Remove jammed paper.•If the paper is jammed at the paper output slot:1300•If th

2. Press down lock (B) on cassette.3.Pull cassette back and forth while holding down lock (B).Loading Paper in the Cassette2.Perform printing or copyi

1304CausePaper is jammed when performing automatic duplex printing.What to Do1. Remove jammed paper.•If the paper is jammed at the paper output slot:1

2. Press down lock (B) on cassette.3.Pull cassette back and forth while holding down lock (B).Loading Paper in the Cassette2.Perform printing or copyi

1313CausePaper is jammed as printer pulled in printed paper.What to DoIf the paper is jammed as the printer pulled in the printed paper, try to remove

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper from the paper output slot, or if the jammedpaper remains insi

Network Connection Settings/SetupPerform connection setup for the printer and computer/smartphone/tablet.For more on setup procedure, click here.Chang

3. Check if jammed paper is under print head holder.If the jammed paper is under the print head holder, move the print head holder to the far right or

6.Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremo

Removing Jammed Paper from Rear SideImportant• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or th

4.Slowly pull out paper.Note•Do not touch the inner parts of the printer.If you were not able to remove the paper in this step, detach the transport u

2.Slowly pull out paper.Note• Do not touch the inner parts of the printer.3.Make sure all jammed paper is removed.4.Attach transport unit cover.Insert

5.Attach rear cover.Insert the projections of the right side of the rear cover into the printer, and then push the left side of therear cover until it

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

1003CausePossible causes include the following.• There is no paper in the cassette.• Paper is not loaded in the cassette properly.What to DoTake the c

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are replacing an ink tan

1401CausePrint head may be damaged.What to DoTurn off the printer and turn it back on.If this does not solve the problem, contact your nearest Canon s

• Notices when printing using web service:Notice for Web Service Printing48

1600CauseInk may have run out.What to DoReplacing the ink tank is recommended.If printing is in progress and you want to continue printing, tap OK on

1660CauseThe ink tank cannot be recognized.What to DoPrinting cannot be performed because the ink tank is not installed or is not compatible with this

1688CauseThe ink has run out.What to DoReplace the ink tank and close the scanning unit (cover).Printing under the current condition may damage the pr

1689CausePrinter detected ink out condition.What to DoReplace the ink tank and close the scanning unit (cover).An ink tank that was once empty is inst

1700CauseInk absorber is almost full.What to DoSelect OK on the touch screen to continue printing. Contact your nearest Canon service center to reques

1890CauseTape for securing print head holder during transportation may still be attached.What to DoOpen the scanning unit / cover and make sure the ta

2110CausePaper settings for printing or copying do not match cassette paper information set on printer.Note• See below for the correct correspondence

What to DoSelect OK on the touch screen again to display the screen below.Select the appropriate action.Note• Depending on settings, some of the optio

For example, if the print or copy paper setting is A5, and cassette paper information is set to A4,change the paper in the cassette to A5 paper and pr

2900CauseScanning print head alignment sheet failed.What to DoSelect OK on the printer's touch screen and check the following.• Make sure the pri

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

4103CauseCannot perform printing with current print settings.What to DoTap Stop on the touch screen to cancel printing.Then change the print settings

5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.After a while, plug in the printer again and turn it back on.If this does

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Important• If you unplug the power cord, a

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

C000CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213Paper Load Limit. . . .

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Default Network SettingsLAN Connection DefaultsItem DefaultWLAN active/inactive InactiveSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) A

*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value isspecified when the

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

2-1 Diagnostic Result Diagnostic result XXXXXXXX2-2 Result Codes Result codes XXXXXXXX2-3 Result Code Details Result code details http://canon.com/ijn

3-2-21 Stateless PrefixLength2Stateless prefix length2XXX3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-23 St

3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-3-14 Link Local PrefixLeng

Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-17 Stateless PrefixLength4Stateless prefix length4XXX4-18 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX4-19 Default Gate

5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX5-19 Proxy Port Proxy port specifica-tion1 to 655355-20 Cert. Fin-gerprt(SHA-1)Certificate finger

Changing LAN Connection Method/Changing Wireless LANConnection MethodChanging LAN Connection MethodChanging Wireless LAN Connection MethodChanging LAN

Using the Operation Panel3. Check message and select Yes.4. Select LAN settings.5. Select Wireless LAN.6. Select Wireless LAN setup.7. Select Easy wir

Handling Paper, Originals, Ink Tanks, Memory Card, etc.Loading PaperLoading OriginalsInserting the Memory CardReplacing Ink Tanks64

Loading PaperPaper SourcesLoading Paper in the Rear TrayLoading Paper in the CassetteLoading Envelopes65

Paper SourcesThe printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).You can load all supported paper on the rear tray

Loading Paper in the Rear TrayYou can load plain paper or photo paper.You can also load envelopes on the rear tray.Loading EnvelopesImportant• If you

2. Open the feed slot cover (C).3.Slide the paper guides to open them, and load the paper in the center of the rear tray WITHTHE PRINT SIDE FACING UP.

Important•Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) cancause paper jams.Note•Do not load sheet

Changing Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348Mem

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe touch screen.6. Select the size and

Note• When printing, select the size and type of the loaded paper on the print settings screen of the operationpanel or the computer.• There are vario

Loading Paper in the CassetteYou can load A4, B5, A5, or Letter-sized plain paper in the cassette.Note• In the cassette, be sure to load only plain pa

3.Remove the cassette cover (B).4.To load A4 sized paper in the cassette, press down the lock (C) on the cassette, thenextend the cassette.Important•D

6. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center ofthe cassette.Important• Always load paper in the portrait orient

7. Align the paper guide (I) in front with the paper stack.Align the paper guide (I) with where it clicks into place.8. Slide the paper guide (J) on t

11.Open the operation panel (M), pull out the paper output tray (N) and paper output support(O), and open the output tray extension (P).Be sure to ope

Loading EnvelopesYou can load Envelope DL and Envelope Com 10 on the rear tray.The address is automatically rotated and printed according to the envel

2. Open the feed slot cover (C).3.Slide the paper guides (D) to open them, and load the envelopes in the center of the rear trayWITH THE PRINT SIDE FA

Note• Do not load envelopes higher than the load limit mark (E).5. Close the feed slot cover (F) gently.Important• If the feed slot cover is open, pap

Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385Cannot Find Printer while Usi

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe touch screen.6. Select the size and

Loading OriginalsWhere to Load OriginalsLoading Originals on the Platen GlassLoading Documents in the ADF (Auto Document Feeder)Loading Based on UseSu

Where to Load OriginalsThe printer has two positions to load originals: platen glass and ADF (Auto Document Feeder).Select the position to load the or

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Loading Bas

Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.84

Loading Documents in the ADF (Auto Document Feeder)Note• To scan a document at optimum quality, load it on the platen glass.1. Make sure that any orig

Loading Based on UseLoad the original in the correct position on the platen glass according to the function to use. If you do notload the original cor

Scanning from Computer (AirPrint)Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on th

Loading Two or More Originals on the platen glassPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inches (1 cm) or more spacebetween

Supported Originalsplaten glassItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc

Power Does Not Come On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442Power S

• Documents on coated paper• Documents on onion skin or other thin paper• Photos or excessively thick documents90

Inserting the Memory CardBefore Inserting the Memory CardInserting the Memory CardRemoving the Memory Card91

Before Inserting the Memory CardThe following types of memory cards and image data are compatible with the printer.Important• If you took and saved ph

• The printer accepts images scanned and saved with the printer when Doc.type is set to Photo andFormat is set to JPEG (file extension ".jpg"

Inserting the Memory CardImportant• When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp isflashing, the pr

Removing the Memory Card1. Make sure that the Access lamp is lit, and remove the memory card.Hold the part of the memory card that is protruding and r

Replacing Ink TanksReplacing Ink TanksChecking Ink Status on the Touch ScreenInk Tips96

Replacing Ink TanksWhen remaining ink cautions or errors occur, the message will appear on the touch screen to inform you ofthe error. In this state,

Important•Do not touch other parts besides the ink tanks.•Handle the ink tank carefully to avoid staining of clothing or the surrounding area.•Discard

6.Lift up the tab on the orange protective cap (E) to remove it off GENTLY.Important•Do not push the sides of the ink tank. If you push the sides of t