Canon imagePROGRAF iPF780 Basic Guide Page 97
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- Table of contents
- TROUBLESHOOTING
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Cause Corrective Action
The type of paper specified in the
printer driver does not match the
type loaded in the printer.
2.
Change the type of paper in the printer driver and try printing again.
Paper has been loaded incorrectly,
causing it to wrinkle.
Reload the paper.
(See "Loading Rolls in the Printer.") ➔ P.15
(See "Loading Sheets in the Printer.") ➔ P.21
The Printhead is set too low in the
Control Panel menu.
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide
You are printing on heavyweight
paper or paper that curls or wrin-
kles easily after absorbing ink.
For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth to
Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead,
set the Head Height in the Control Panel menu to a higher value than the current setting.
(See "Adjusting the Vacuum Strength.") ➔User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide
For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong or
Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the
Head Height in the Control Panel menu to a higher value than the current setting.
(See "Adjusting the Vacuum Strength.") ➔User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide
When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of
Weakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a
higher Head Height setting.
(See "Adjusting the Vacuum Strength.") ➔User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide
When you have loaded paper, the
paper you have loaded does not
match the type selected on the
Control Panel.
Be sure to select the correct type of paper in the Control Panel menu when loading paper.
(See "Loading Rolls in the Printer.") ➔ P.15
(See "Loading Sheets in the Printer.") ➔ P.21
The edges of the paper are dirty
The edges of the paper are dirty
Cause Corrective Action
The Platen has become dirty after
borderless printing or printing on
small paper.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.") ➔ P.42
The type of paper as specified on
the printer does not match the type
specified in the printer driver.
Make sure the same type of paper is specified on the printer as in the printer driver.
(See "Changing the Type of Paper.") ➔User's Guide
Make sure the same paper type is specified in the printer driver as on the printer.
1.
Press the Stop button and stop printing.
2.
Change the type of paper in the printer driver and try printing again.
The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been
printed on previously.
(See "Loading Rolls in the Printer.") ➔ P.15
(See "Loading Sheets in the Printer.") ➔ P.21
A cut line is printed because Cut-
DustReduct. is On in the Control
Panel menu to reduce cutting dust.
If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.
(See "Menu Settings.") ➔User's Guide
The Printhead is set too low in the
Control Panel menu.
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide
You are printing on heavyweight pa-
per or paper that curls or wrinkles
easily after absorbing ink.
For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth to
Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead,
set the Head Height in the Control Panel menu to a higher value than the current setting.
(See "Adjusting the Vacuum Strength.") ➔User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide
iPF780 Series
The edges of the paper are dirty
Basic Guide
Troubleshooting Problems with the printing quality
97
- Large Format Printer 1
- Safety Precautions 2
- In an Emergency 3
- Cleaning the Printer 3
- Pacemakers 3
- Moving the Printer 3
- FCC Regulations (U.S.A) 4
- For CA, USA Only 5
- Trademarks 5
- Copyright 5
- Legal Notice 5
- Manuals for this printer 6
- About This User Manual 10
- Handling Paper 12
- No attachment 13
- Loading Rolls in the Printer 15
- Not prin 18
- Handling sheets 21
- Removing Sheets 23
- Consumables and Maintenance 25
- Remove the Ink Tank 26
- Installing Ink Tanks 27
- Important 28
- Replacing Ink Tanks 29
- Printheads 30
- Replace the Printhead 31
- Replacing the Printhead 33
- (See "Menu Set 36
- (See "Automatic Ad 36
- Maintenance Cartridge 37
- Cleaning Inside the Top Cover 43
- Cleaning the Printhead 44
- Printer Parts 46
- Control Panel 47
- Menu Operations 48
- Specifying menu items 49
- Specifying numerical values 49
- Executing menu commands 50
- Menu Structure 51
- Ink Menu 52
- Job Menu 52
- Set./Adj. Menu 53
- Printer parts 57
- (See "Stand.") 58
- Top Cover (Inside) 59
- Roll Cover (Inside) 60
- Carriage 60
- Left Side Right Side 61
- Ink Tank Cover (Inside) 61
- Printer Relocation 62
- Reinstalling the Printer 65
- Install the printer 66
- Software Installation 69
- Installing the Software 71
- Print Preview 73
- 2. Access the Main pane 74
- Width to print rotated pages 75
- Large-Format Printing 77
- Adjusting the Printhead 79
- Adjusting the feed amount 81
- Method.") ➔P.81 82
- Adjusting Line Length 83
- Troubleshooting 84
- Clearing Jammed Roll Paper 85
- Clearing a Jammed Sheet 87
- Printing does not start 94
- Lines are misaligned 102
- Cannot print over a network 103
- Installation problems 104
- HP-GL/2 problems 106
- User's Guide 107
- Other problems 108
- Ink Level Detection 109
- Basic Guide 110
- Error Message 112
- Cause Corrective Action 120
- Messages regarding ink 121
- Cannot adjust paper feed 123
- Messages regarding printheads 124
- Execute printhead cleaning 125
- Messages regarding HP-GL/2 127
- Other Messages 128
- Error Message Other Messages 129
- Error Messages 130
- Error Message Error Messages 131
- © CANON INC. 2013 133
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