G3010 seriesOnline ManualBasic OperationNetworkHandling Paper, Originals, Ink Tanks, etc.MaintenanceOverview of the MachineInformation about PaperPrin
Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla
Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/CopyingPrinter Handling PrecautionsTransporting Your PrinterWhen Repairing, Len
Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e
Printer Handling PrecautionsDo not place any object on the document cover!Do not place any object on the document cover. It will fall into the rear tr
Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• You cannot take ink out of ink tanks.• Check if the tank c
Important• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction ordamage to the printer, making the printer una
When Repairing, Lending, or Disposing of the PrinterIf you have entered personal data, passwords and/or other security settings on the printer, such i
Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th
Main Components and Their UseMain ComponentsPower SupplyIndication of LCD109
Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati
Main ComponentsFront ViewRear ViewInside ViewOperation Panel110
Front View(1) document coverOpen to load an original on the platen glass.(2) paper supportOpen to load paper on the rear tray.(3) paper guidesAlign wi
(7) platen glassLoad an original here.(8) operation panelUse to change the settings of the printer or to operate it.Operation Panel112
Rear View(1) USB portPlug in the USB cable to connect the printer with a computer.(2) power cord connectorPlug in the supplied power cord.Important• D
Inside View(1) ink tank coversOpen to refill ink tanks.(2) scanning unit / coverScans originals. Open to refill ink tanks or to remove jammed paper.(3
Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) ON buttonTurns the power on or off. B
(10) Stop buttonCancels operations. You can press this button to cancel a print, copy, or scan job in progress.(11) Black button*Starts black & wh
Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer117
Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Even if the LCD is off, if the ON lamp is lit, the printer is on.Note•
Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming
Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co
Important• When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to aut
Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described
Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir
Indication of LCDThe number of copies, maintenance code, error code or various icons is displayed on the LCD.(1) Network statusAppears when Wireless L
Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Settings from Operation Panel124
Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileSetting the Ink Tank to
Changing the Print OptionsYou can change the detailed printer driver settings for print data that is sent from an application software.Specify this op
Registering a Frequently Used Printing ProfileYou can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.U
Quick Setup tab.The name and icon are displayed in Commonly Used Settings.Important• To save the page size, orientation, and number of copies that was
Setting the Ink Tank to be UsedThis feature enables you to specify the most appropriate ink tank among installed ink tanks according to anintended use
Version 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."License"
Managing the Printer PowerThis function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power OffThe Power Off functi
The setting is enabled after this. When you want to disable this function, select Disable from the listaccording to the same procedure.Note• When the
Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation. Custom Settings1.Open the Canon IJ Printer Assista
4. Apply the settingsClick OK and when the confirmation message appears, click OK.The printer operates with the modified settings hereafter.133
Changing Settings from Operation PanelTurning on/off Printer AutomaticallyInitializing Printer SettingsSwitching/Disabling Wireless Connection Functio
Enabling Ink NotificationYou can set the function for notifying the remaining ink level.Follow the procedure below to enable remaining ink level notif
Initializing Printer SettingsYou can initialize the printer settings.Important• When using the printer over wireless LAN, note that initialization era
Switching/Disabling Wireless Connection FunctionFollow the procedure below to switch the wireless connection function or to disable it.1. Make sure th
SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800
Power supply AC 100-240 V, 50/60 Hz(The supplied power cord is only for the country or region you purchased.)Power consumption Printing (Copy): 11 W o
copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,sublicense, and distribute the Work and such Derivativ
WEP (64/128 bits)WPA-PSK (TKIP/AES)WPA2-PSK (TKIP/AES)Setup:WPS (Push button configuration/PIN code method)WCN (WCN-NET)Easy wireless connectOther Fea
Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area141
Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati
• A4• B5• A5• L(89x127mm)• KG/4"x6"(10x15)• 2L/5"x7"(13x18)• Hagaki• Hagaki 2• 8"x10"(20x25cm)• Square 5"x5" 1
Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray Paper Output TrayCanon Red Label Superior <W
Envelopes 10 envelopes *3*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very highor low temperature or h
Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja
Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges
PrintingPrinting from Computer Printing from Smartphone/Tablet148
Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing Using Canon Application SoftwarePrinting Using a Web Service
limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, orFITNESS FOR A PARTICULAR PURPOSE. You are solely responsible f
Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin
Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.1. Check that printer power is on2. Load paper in p
Important• The print quality selections will differ depending on which print setting you select.6.Click OKThe printer will now print using these setti
Paper Settings on the Printer DriverWhen you use this printer, selecting a media type that matches the print purpose will help you achieve thebest pri
Various Printing MethodsSetting a Page Size and OrientationSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPa
Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient
Setting the Number of Copies and Printing OrderYou can also set the number of copies on the Quick Setup tab.1. Open the printer driver setup window2.
• Print from Last Page: /Collate: •Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be printe
Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight
Check the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that can be used for borderl
* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina
Important• When the amount of extension is decreased, an unexpected margin may be produced on the print,depending on the size of the paper.Note• When
Scaled Printing1.Open the printer driver setup window2.Set scaled printingSelect Scaled from the Page Layout list on the Page Setup tab.3.Select the p
•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of
Note• Selecting Scaled changes the printable area of the document.163
Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.1.Open the printer drive
Page LayoutTo change the number of pages to be printed on a single sheet of paper, select the number ofpages from the list.Page OrderTo change the pag
Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa
If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,and then click OK.Image DivisionsSelect the nu
Note• Click the deleted pages to display them again.• Right-click the settings preview to select Print all pages or Delete all pages.2.Complete the se
Duplex PrintingYou can also set duplex printing in Additional Features on the Quick Setup tab.1.Open the printer driver setup window2.Set duplex print
This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered tradem
6. Complete the setupClick OK on the Page Setup tab.When you execute print, the document is first printed on one side of a sheet of paper. After one s
Setting Up Envelope Printing1. Load envelope on the printer2. Open the printer driver setup window3.Select the media typeSelect Envelope from Commonly
6. Select the print qualitySelect High or Standard that matches your purpose for Print Quality.7. Click OKWhen you execute print, the information is p
Printing on Postcards1. Load postcard on the printer2. Open the printer driver setup window3.Select commonly used settingsDisplay the Quick Setup tab,
Canon IJ Status Monitor.On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.• When printing on media othe
Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorInstructions for Use (Printer Dr
Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can
Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri
Canon IJ Status MonitorThe Canon IJ Status Monitor is an application software that shows the status of the printer and the progressof printing. You wi
In such cases, take the appropriate action as described.179
---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts an
Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri
7. Start printing.• If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take timeor some data may not be pri
Printer Driver DescriptionQuick Setup Tab DescriptionMain Tab DescriptionPage Setup Tab DescriptionMaintenance Tab DescriptionCanon IJ Status Monitor
Quick Setup Tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom
If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.EnvelopeIf you select this setting for print
4-on-1 PrintingPrints four pages of the document, side by side, on one sheet of paper.To change the page sequence, click the Page Setup tab, select Pa
PortraitPrints the document so that its top and bottom positions are unchanged relative to the paper feeddirection. This is the default setting.Landsc
DefaultsRestores all the settings you have changed to their default values.Click this button to return all settings on the Quick Setup, Main, and Page
Custom Paper Size dialog boxThis dialog box allows you to specify the size (width and height) of the custom paper.UnitsSelect the unit for entering a
Main Tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma
IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE P
DraftThis setting is appropriate for test printing.CustomSelect this when you want to set the printing quality level individually.Set...Select Custom
Note• The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore whenthe slider bar is moved, the corresponding qualit
Print a pattern for color adjustmentWhen the color balance or intensity/contrast is changed, the pattern printing function prints a list ofthe adjustm
SmallCyan/Magenta/Yellow 7Intensity/Contrast 9Color Variation Between InstancesSets the amount of color change between neighboring patterns.Select fro
Page Setup Tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th
Rotate 180 degreesPrints the document by rotating it 180 degrees against the paper feed direction.The width of print area and the amount of extension
Specify...Opens the Page Layout Printing dialog box.Click this button to set details on page layout printing.Tiling/PosterThis function enables you to
Important• When the application software that you used to create the document has the same function, givepriority to the printer driver settings. Howe
Tiling/Poster Printing dialog boxThis dialog box allows you to select the size of the image to be printed. You can also make settings for cutlines and
Insert blank pageSelects whether to print the document on one side or both sides of the booklet.Check this check box to print the document on one side
ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Symbols Used in This Docum
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, ORTORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE
Ungroup PapersSets the display method of Media Type, Page Size, and Printer Paper Size.To display the items separately, select the check box.To displa
Stamp/Background dialog boxThe Stamp/Background dialog box allows you to print a stamp and/or background over or behind thedocument pages. In addition
Stamp TypeSpecifies the stamp type.Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. SelectDate/Time/User Nam
Note• Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style toRegular, Size to 36 points, Outline unchecked, an
Background TabThe Background tab allows you to select a bitmap file (.bmp) to be used as a background or determinehow to print the selected background
Maintenance Tab DescriptionThe Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of theprinter. Maintenance
Important• If the font for displaying the language of your choice is not installed in your system, thecharacters will be garbled.206
Canon IJ Status Monitor DescriptionThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by th
OwnerOwner's name of the document being printed.Printing PagePage number of current page and the total page count.Display Print QueueThe print qu
Printer InformationAllows you check detailed information, such as the printer status, the print progress, andremaining ink levels.MaintenanceAllows yo
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a copy of thi
Installing the MP DriversYou can access our web site through the Internet and download the latest MP Drivers for your model.1. Turn off the printer2.
Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi
Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone or tablet) to the printer by two methods below.• Wireless connection (c
Connecting the Device to the Printer1. Turn on wireless communication on your device.Enable "Wi-Fi" on your device's "Setting"
CopyingMaking Copies on Plain Paper Basics Switching Page Size between A4 andLetterCopying Using Smartphone or Tablet214
Making Copies on Plain PaperLoad the original on the platen glass to copy on the A4 or Letter-sized plain paper.1. Make sure that the printer is turne
Switching Page Size between A4 and LetterYou can switch the size of paper loaded in the rear tray between A4 and Letter.1. Make sure that the printer
ScanningScanning from Computer (Windows) Scanning Using Smartphone/Tablet217
Scanning from Computer (Windows)Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) Basic
Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) BasicsScanning Documents and Photos21
(1) Red Hat IncorporatedCopyright (c) 1994-2009 Red Hat, Inc. All rights reserved.This copyrighted material is made available to anyone wishing to use
IJ Scan Utility FeaturesUse IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking thecorresponding icon.Mu
Note• To set the applications to integrate with, see Settings Dialog Box.221
Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen.Important• The following types of ite
Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and
Scanning Using Application Software (ScanGear)What Is ScanGear (Scanner Driver)?Starting ScanGear (Scanner Driver)Scanning in Basic ModeScanGear (Scan
What Is ScanGear (Scanner Driver)?ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, i
Advanced ModeUse the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,color tone, and other settings.226
Starting ScanGear (Scanner Driver)Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from IJ S
Scanning in Basic ModeUse the Basic Mode tab to scan easily by following these simple on-screen steps.To scan multiple documents at one time from the
Important• Some applications do not support continuous scanning from the ADF. For details, see theapplication's manual.Note•To scan magazines con
This license applies to all files found in such packages, and which do not fall under their own explicitlicense. The license affects thus the FreeType
7. Set Image corrections as needed.8. Click Scan.Scanning starts.Note• Click (Information) to display a dialog box showing the document type and oth
ScanGear (Scanner Driver) ScreensBasic Mode TabAdvanced Mode Tab231
Basic Mode TabUse the Basic Mode tab to scan easily by following these simple on-screen steps.This section describes the settings and functions availa
Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)Scan both sides of documents from the ADF in black and white.Important
Output SizeSelect an output size.Output size options vary by the item selected in Destination.FlexibleAdjust the cropping frames (scan areas) freely.I
Important• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.Note• Save up to 10 items.• An error message appears when you en
Important• Be sure to see Gutter Shadow Correction for precautions and other information on usingthis function.Color Pattern...Adjust the image's
(Rotate Right)Rotates the preview image 90 degrees clockwise.• The result will be reflected in the scanned image.• The image returns to its original
When (Thumbnail) is displayed on Toolbar:Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only
Note• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can becreated per image. In whole image view, multiple cr
1. No Warranty--------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING, BUT NOT L
Advanced Mode TabThis mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone.This s
Enter Setting Name and click Add; the name appears in Favorite Settings List.When you click Save, the item appears in the Favorite Settings list and c
Note• Zoom rescans the document and displays high-resolution image in Preview.• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly
In thumbnail view:In whole image view: (Thumbnail) / (Whole Image)Switches the view in the Preview area.(3) Preview Area (Clear)Deletes the preview
(Uncheck All Frames)Available when two or more frames are displayed.Deselects the checkboxes of the images in thumbnail view. (Select All Frames)Avai
Note• When multiple images are previewed, different outlines indicate different selection status.• Focus Frame (thick blue outline): The displayed set
General Notes (Scanner Driver)ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.Scanner Driv
• Images may not be scanned correctly in some applications. In that case, increase the operatingsystem's virtual memory and retry.• When image si
Scanning TipsPositioning Originals (Scanning from Computer)Network Scan SettingsIJ Network Scanner Selector EX2 Menu and Setting Screen248
Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen for scanning. If items are not placed correct
If you are looking for support, start in this list if you haven't found anything to help you in thedocumentation.o [email protected]
Multiple items:Allow 0.4 inch (1 cm) or more space between the edges (di-agonally striped area) of the platen and items, and betweenitems. Portions pl
Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers.Important• Multiple users cannot scan a
• Windows 7:From the Start menu, click All Programs > Canon Utilities > IJ Network ScannerSelector EX2 > IJ Network Scanner Selector EX2.The
Note• If your scanner or printer does not appear, check the following, click OK to close the screen, thenreopen it and try selecting again.• MP Driver
Scanning Using Smartphone/TabletUsing PIXMA/MAXIFY Cloud LinkPrinting/Scanning with Wireless Direct254
NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n
Cannot Set Correctly (Network)Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)Cannot Find Printer while Using Wireless LANP
Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele
Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless
Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems259
Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopying26
Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed
Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs the printer connected to th
Important• Note that some wireless routers distinguish SSIDs by the last alphanumeric character accordingto their bandwidth (2.4 GHz or 5 GHz) or purp
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting
Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support (A).2.Pull out the paper outp
Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca
Cannot Find Printer while Using Wireless LANCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON bu
Starting Up IJ Network Device Setup UtilityCheck5 Make sure the printer is not placed too far away from the wireless router.If the distance between th
If you are using any programs that switch between network environments, check their settings. Some programsuse a firewall by default. If the problem i
Network Connection ProblemsPrinter Suddenly Stopped Working for Some ReasonNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router o
Printer Suddenly Stopped Working for Some ReasonCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via W
Note•Use 2.4 GHz frequency band to connect to a wireless router. Match the SSID set for the printer with thatfor 2.4 GHz frequency band of the wireles
Usable wireless channels may be limited depending on wireless network device used by your computer. Seethe instruction manual provided with your compu
To check the identifier for Wireless Direct (SSID) specified for the printer, print out the network settinginformation of the printer.Printing Network
Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro
5.Click the My Image Garden icon (E) in Quick Menu.The Guide Menu screen is displayed.Note•The number and types of icons displayed vary depending on y
Enter the passphrase configured on the wireless router (a sequence of between 8 and 63alphanumeric characters, or a 64-character hexadecimal number).E
Printer Cannot Be Used After Replacing Wireless Router orChanged Router SettingsWhen you replace a wireless router, redo the network setup for the pri
With Encryption On, Cannot Communicate with Printer AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the printer
Other Network ProblemsChecking Network InformationRestoring to Factory Defaults283
Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is notdisplayed on the Start screen, select the Search charm and search
Restoring to Factory DefaultsImportant• Initialization erases all network settings on the printer, making printing or scanning operation from acompute
Printing ProblemsPrinting Does Not StartInk Is Not Coming OutInk Runs Out FastPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are
Printing Does Not StartCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON button to turn on.The O
Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On inthe dialog that appears.Important• Selec
7.Click the folder (G) with photos you want to print.8.Click the photos (H) you want to print.To select two or more photos at a time, click photos whi
Ink Is Not Coming OutCheck1 Check the remaining ink level.When an ink tank runs out of ink, refill the ink tank.If the remaining ink level is below th
How to Do Ink FlushIf the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center torequest a repair.Imp
Ink Runs Out FastAfter you refill the ink tanks, the printer takes in ink from the ink tanks and ink flows into the printer.Ink may seem to run out fa
Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following
If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b
Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong296
White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check the remaining ink level.When an ink ta
Important• If ink flush is performed when the remaining ink level is insufficient, it may cause a failure.Be sure to check the remaining ink level bef
Colors Are UnclearCheck1 Check the remaining ink level.When an ink tank runs out of ink, refill the ink tank.If the remaining ink level is below the l
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Examin
Note• My Image Garden lets you use images on your computer, such as photos taken with a digital camera, ina number of ways.My Image Garden Guide30
How to Do Ink FlushIf the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center torequest a repair.Imp
Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines
Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print
1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she
Check the intensity setting in the printer driver.Adjusting IntensityCheck6 Do not print outside recommended printing area.If you print outside the re
Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in
Scanning Problems (Windows)Scanning Problems306
Scanning ProblemsScanner Does Not WorkScanGear (Scanner Driver) Does Not Start307
Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer
ScanGear (Scanner Driver) Does Not StartCheck 1 Make sure MP Drivers is installed.If not installed, install MP Drivers from the Setup CD-ROM or our we
Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon
Mechanical ProblemsPrinter Does Not Turn OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USB310
Printer Does Not Turn OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug pr
Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t
USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message AppearsIf
Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port
Installation and Download ProblemsCannot Install MP Drivers (Windows)Updating MP Drivers in Network Environment (Windows)315
Cannot Install MP Drivers (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the installati
• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP
Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page
Errors and MessagesAn Error OccursMessage (Support Code) Appears319
5.Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.6.Select Photo Print on Canon PRINT Inkjet/SELPHY.The list of photos saved on your s
An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app
The error code appears on the LCD one by one.If the error code is "E03":Check the error code on the LCD and the support code corresponding w
E05 1403143014711476Cartridge cannot be recognized. 1403143014711476E07 14741475Appropriate cartridge is not installed. 14741475E08 17001701Ink absorb
1. Turn off the wireless router and turn it onagain.2. Reconnect the printer to the wireless rout-er.If the above does not resolve the problem, re-fer
E51 – Cannot connect to server. Press the printer's OK button to resolve the er-ror and perform operations after a while.E52 – Failed in register
P22P26P27P28P296000680068016900690169026910691169306931693269336936693769386940694169426943694469456946P10 B202B203B204B205Printer error has occurred.
Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed
Check4 When printer is connected to your computer with a USB cable, check devicestatus from your computer.Follow the procedure below to check the devi
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking forpermission to send the printer and application usag
◦ In Windows 8.1, select Control Panel from Settings charm on Desktop > Programs >Programs and Features.◦ In Windows 7, select Start menu > C
CopyingThis section describes how to load originals and copy them to plain paper.1. Open the paper support (A).2.Pull out the paper output tray (B) an
List of Support Code for ErrorSupport code appears on your computer screen when errors occur.A "support code" is an error number, and appear
For paper jam support codes, see also List of Support Code for Error (Paper Jams).331
List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap
1300CausePaper is jammed in paper output slot or in rear tray.What to DoIf the paper is jammed in the paper output slot or in the rear tray, remove th
If the measures above do not solve the problem, contact your nearest Canon service center to request arepair.Important• Do not tilt the printer when m
Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if
4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5. Slowly pull out paper, so as not to tear it.336
6.Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremo
Important• Do not tilt the printer when moving it since the ink may leak out.• When transporting the printer for repairing it, see Repairing Your Prin
1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the
5.Open the document cover (E).6.Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark (F).7. Close the document cove
1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are refilling an ink tan
1430CauseCartridge cannot be recognized.What to DoA cartridge may not be installed properly or this printer does not support the cartridges.If you are
4. Remove the C (color) and B (black) cartridges.Important• When removing the cartridges, handle them carefully so that ink does not spatter.• Do not
6.Press down both joint buttons.7. Close both ink tank covers.8. Close the scanning unit / cover.To close the scanning unit / cover, hold it up once,
If this does not solve the problem, contact your nearest Canon service center to request a repair.Important• Do not tilt the printer when moving it si
1640CauseThe remaining ink level in one of the ink tanks may have reached the lower limit line shown on the inktank.What to DoTo check the remaining i
1700CauseInk absorber is almost full.What to DoPress the printer's Black or Color button to continue printing. Contact your nearest Canon service
1890CauseProtective material or tape may still be attached to cartridge holder.What to DoOpen the scanning unit / cover and make sure the protective m
2900CauseScanning print head alignment sheet failed.What to DoPress the printer's Black or Color button and check the following.• Make sure the p
2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print
Important• Do not open the document cover until copying is complete.Note• Your printer is equipped with many other convenient copy features.Copying35
4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s
5011CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve
5012CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve
5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure cartridge holder motion is not
5200CausePrinter error has occurred.What to DoCheck the remaining ink level, and then refill the ink tank if necessary.Turn off the printer and unplug
5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Important• Do not tilt the printer when mo
6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er
NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices
Reconfiguration Method of Wireless LAN ConnectionChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connects to Another Comput
RestrictionsWhen connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connectio
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con
Changing the Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Registering
Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnects to Another Computer via LAN/Changes from USB to LAN Connec
Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) Auto set
Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a
Connects to Another Computer via LAN/Changes from USB to LANConnectionTo add a computer to connect to the printer on a LAN or to change from USB to LA
Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain
3-2-7 Channel Channel XX (1 to 13)3-2-8 Encryption Encryption method None/WEP/TKIP/AES3-2-9 WEP Key Length WEP key length (bits) Inactive/128/643-2-10
3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXXXXXX:XXXX
5-7 RAW Printing RAW printing setting Enable/Disable5-9 Bonjour Bonjour setting Enable/Disable5-10 Bonjour ServiceNameBonjour service name Bonjour ser
Reconfiguration Method of Wireless LAN ConnectionFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDir
Handling Paper, Originals, Ink Tanks, etc.Loading PaperLoading OriginalsRefilling Ink Tanks49
Canon IJ Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178Instructions for U
Loading PaperLoading Plain Paper / Photo PaperLoading Envelopes50
Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (
2. Pull out the paper output tray (B) and open the output tray extension (C).3.Load paper WITH THE PRINT SIDE FACING UP.4.Align the paper guides (D) w
Important• Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) cancause paper jams.Note• Do not load she
(how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type withoptimal image quality. The wrong paper settings m
Loading EnvelopesYou can load Envelope DL and Envelope Com 10.The address is automatically rotated and printed according to the envelope's direct
2. Load envelopes.1. Open the paper support (A).2.Pull out the paper output tray (B) and open the output tray extension (C).3.Load envelopes WITH THE
Note• Do not load envelopes higher than the load limit mark (E).Note• When printing, select the type of envelope and orientation of printing on the pr
Loading OriginalsLoading Originals on the Platen GlassSupported Originals58
Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Align the c
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255Network Settings and Common Problems. . .
Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.60
Supported OriginalsItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/CD,
Refilling Ink TanksRefilling Ink TanksChecking Ink LevelInk Tips62
Refilling Ink TanksCheck the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near thelower limit line
Important•Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.3.Open the ink tank cover.To refill the black
Important•Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatterwhen removing it.5.Take a new ink bottle out of
Important• When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle asshown in the figure above. If you push the
Note•When inserting the tank cap, be careful not to twist the tank cap rubber.9.Close the ink tank cover.Important• If you cannot properly close the i
If remaining ink level notification function is enabledResetting the remaining ink level count when a remaining ink error occursIf the remaining ink l
Changing the remaining ink level notification settingNotes on ink bottlesImportant• Keep out of reach of children.• Do not drink ink.•Be careful not t
Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301Paper I
Checking Ink LevelCheck ink level with the ink tank indicator on the front of the printer.When ink reaches the upper limit line (A), ink is full.When
Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing.During initial setup, some of the in
MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Cleaning72
If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled
Deep Print Head CleaningFrom the computerDeep CleaningAfter deep print head cleaning, print and examine the nozzle check pattern: Step1If the proble
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p
Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani
Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h
5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3525100. . . .
Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the
Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.•If the
8. Close the document cover gently, then press the Black button or the Color button.The printer starts scanning the print head alignment sheet, and th
CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cle
Cleaning Paper Feed RollersIf the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean th
3. Turn on the power, then clean the paper feed rollers again.If the problem is still not resolved, contact your nearest Canon service center to reque
Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains caused by ink from the inside of the printer. To prevent a printed paper from stainin
Note• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.If the problem is not resolved after performing cleaning again,
OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/Copyin
SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)89
Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses
Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th
Regulatory InformationAbout Radio WavesDo not use this product near medical equipment or electronic equipment. Radio wave interference canaffect the o
WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr
ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu
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