Canon BJC-2100 Series User Manual Page 223
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- Table of contents
- TROUBLESHOOTING
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223Troubleshooting
Other Problems
CHECK 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING?
The installation program may not execute successfully if it is started with
other applications running in the background.
Before you run the installation program again, shut down all other
application programs.
If other BJ printer drivers are installed in your system, uninstall them
before you run the installation program again.
C
HECK 3 DID YOU SPECIFY THE CORRECT CD-ROM DRIVE FOR
INSTALLATION?
If the driver installation program did not start automatically when you
loaded the CD-ROM, double-click the My Computer icon, then double-
click the CD-ROM icon on the Windows desktop.
For details about the installation procedure, refer to the Quick Start Guide.
• The drive name (E: for example) varies according to how your system is
set up.
• When you install the printer driver from Run in the Start menu, correctly
specify the CD-ROM drive and file name of the printer driver installation
program (Setup.exe).
Windows
Note
- BJC-2100 1
- Contents 2
- 3Contents 3
- 4Contents 4
- Introduction 5
- Printer Documentation 6
- 7Introduction 7
- How to Use This Manual 8
- 9Introduction 9
- Copyright 10
- Disclaimer 10
- Trademarks 11
- FCC Regulations 12
- Safety Precautions 14
- Printer Location 15
- 16Introduction 16
- Power Supply and Power Cord 17
- 18Introduction 18
- 19Introduction 19
- Working Around the Printer 20
- 21Introduction 21
- Basic Printing Procedures 22
- Examining the Printer 23
- Back View 24
- Inside the Printer 25
- 26Basic Printing Procedures 26
- 27Basic Printing Procedures 27
- Printing Your Document 27
- 28Basic Printing Procedures 28
- 29Basic Printing Procedures 29
- 30Basic Printing Procedures 30
- Loading Plain Paper 33
- 3 Load the stack of paper 34
- Paper Handling 35
- Paper and Other Print Media 36
- 37Paper Handling 37
- 38Paper Handling 38
- 39Paper Handling 39
- Notes on Handling Print Media 40
- ■ Paper Handling Guidelines 41
- 42Paper Handling 42
- ■ Media Sizes 43
- 44Paper Handling 44
- 46Paper Handling 46
- ■ Artist Canvas 47
- ■ Back Print Film 48
- ■ Banner Paper 49
- 50Paper Handling 50
- ■ Glossy Photo Cards 52
- ■ Glossy Photo Paper 53
- ■ Greeting Cards 54
- ■ High Gloss Film 55
- ■ High Resolution Paper 55
- ■ Magnet Sheets 57
- 58Paper Handling 58
- ■ Transparencies 60
- ■ T-Shirt Transfer 62
- ■ Envelopes 63
- ■ Loading Envelopes 64
- Printing Photographs 65
- 4 Start the print job 66
- ■ About Photo Optimizer 67
- Using BJ Cartridges 69
- Types of BJ Cartridges 70
- 71Using BJ Cartridges 71
- BJ Cartridge Guidelines 72
- Replacing Ink Tanks 73
- Replacing the BJ Cartridge 73
- Replacing Ink Tanks 74
- 75Using BJ Cartridges 75
- 76Using BJ Cartridges 76
- 77Using BJ Cartridges 77
- 6 Close the front cover 78
- Replacing the BJ Cartridge 79
- 80Using BJ Cartridges 80
- 81Using BJ Cartridges 81
- 82Using BJ Cartridges 82
- 7 Close the front cover 83
- Selecting the Print Mode 91
- Setting the Page Size 95
- 1 Click the Page Layout tab 96
- Confirming the Paper Feed 99
- Using Online Help 100
- Properties dialog box closes 102
- Defaults button 103
- Printer Driver Basics 105
- Selecting a Printer Driver 106
- 2 Click the BJC-2100 icon 106
- 3 Select Orientation 109
- 4 Click the Apply button 110
- 4 Select the Print Mode icon 114
- Using Balloon Help 119
- Using Background Printing 120
- ■ BJ PrintMonitor Function 122
- Ethernet 124
- Environment 124
- 3 Click the Share button 126
- Setting up client machines 128
- Starting the BJ StatusMonitor 129
- Maintaining the Printer 133
- Cleaning the Printer 134
- 135Maintaining the Printer 135
- 136Maintaining the Printer 136
- For Windows users 137
- 2 Select Test Print 138
- Select Nozzle Check Pattern 139
- Black BJ Cartridge 140
- Cleaning the Print Head 140
- Cleaning the Print Head 141
- For Windows users 142
- 2 Select Print Head Cleaning 143
- 3 Click the OK button 144
- 145Maintaining the Printer 145
- 2 Load the cleaning sheet 146
- 3 Start cleaning 147
- Transporting the Printer 148
- 149Maintaining the Printer 149
- 150Maintaining the Printer 150
- Troubleshooting 151
- Printout Is Unsatisfactory 152
- Macintosh 153
- 154Troubleshooting 154
- ■ Colors Not Clear 155
- 157Troubleshooting 157
- 158Troubleshooting 158
- 160Troubleshooting 160
- 161Troubleshooting 161
- 162Troubleshooting 162
- WindowsWindows 168
- 169Troubleshooting 169
- ■ Straight Lines Are Broken 171
- ■ Printed Pages Curled 172
- 2 Click the Color tab 173
- 174Troubleshooting 174
- ■ Ink Blurred 175
- ■ Printed Surface Scratched 177
- ■ White Streaks Visible 179
- ■ Colors Streaked or Uneven 180
- 183Troubleshooting 183
- or Unnatural 184
- Accurate or 187
- Vivid or Graphic 187
- Spot Color 187
- 189Troubleshooting 189
- 190Troubleshooting 190
- ■ Print Job Does Not Start 191
- 193Troubleshooting 193
- ■ Printing Halts 194
- 195Troubleshooting 195
- 196Troubleshooting 196
- 197Troubleshooting 197
- 198Troubleshooting 198
- Paper Jams or Does Not Feed 200
- 201Troubleshooting 201
- 202Troubleshooting 202
- ■ Envelopes Do Not Feed 203
- 204Troubleshooting 204
- 205Troubleshooting 205
- 206Troubleshooting 206
- ■ Paper Jam 207
- 208Troubleshooting 208
- An Error Message Appears 209
- 210Troubleshooting 210
- 211Troubleshooting 211
- 212Troubleshooting 212
- 213Troubleshooting 213
- 214Troubleshooting 214
- 215Troubleshooting 215
- 216Troubleshooting 216
- ■ Other Error Messages 217
- 218Troubleshooting 218
- Background printing failed 218
- Error number (*202) displayed 219
- Error number (*203) displayed 219
- Other Problems 221
- 222Troubleshooting 222
- 223Troubleshooting 223
- 224Troubleshooting 224
- 225Troubleshooting 225
- 2 Set Backgrounding to On 226
- ■ Ink Runs Out Too Quickly 227
- Before You Call for Help 228
- ■ Narrowing Down the Problem 229
- Getting Help From Canon 232
- Specifications 233
- Printing Specifications 234
- ■ Interface Specifications 235
- ■ General Specifications 236
- ■ Feed Method 237
- ■ Sheet Feeder Capacity 237
- ■ Print Media 238
- ■ Graphic Image Printing 239
- ■ Compatible BJ Cartridges 239
- ■ Hard Disk Space 240
- Printing Area 241
- 247Specifications 247
- × 65.88 in. (Letter) 247
- × 1779.0 mm (A4) 247
- Using the Scanner 249
- Scanner Driver Basics 250
- 252Using the Scanner 252
- ■ White Calibration Sheet 253
- ■ Scanning Holder 253
- Yo u ’ll see this screen: 254
- 255Using the Scanner 255
- 256Using the Scanner 256
- 257Using the Scanner 257
- 3 Remove the BJ cartridge 258
- 259Using the Scanner 259
- Basic Scanning Procedure 260
- 5 Scan the image 261
- 6 Save the scanned image 261
- 263Using the Scanner 263
- Scanning Area Guidelines 265
- Loading an Image 266
- 267Using the Scanner 267
- Scanning an Image 269
- 3 Specify the basic settings 270
- Using IS Scan 271
- Changing the Scanning Mode 274
- Using the Saved Settings 281
- Other IS Scan Features 282
- ■ Using Online Help 283
- Using IS Scan Plus 284
- 3 Select an option: 285
- ■ Closing IS Scan Plus 286
- ■ IS Scan Buttons 287
- Using Copy 288
- Using Capture Image 291
- 5 Click the Prescan button 292
- Using Capture Photo 293
- 2 Specify these settings: 294
- 4 Click the Prescan button 294
- Editing a Scanned Image 295
- Printing a Scanned Image 298
- Saving a Scanned Image 300
- 3 Enter a File name 300
- 5 Click the Save button 301
- Menu button 305
- Scanning Images With IS Scan 311
- 1 Click the Save button 313
- Make the necessary settings 314
- ■ Copying an Image 321
- Adjusting an Image 322
- Modifying An Image 324
- Other IS Scan Functions 328
- 4 Click the OK button 328
- ■ Using the Online Help 329
- Using the Copy Utility 330
- ■ Starting the Copy Utility 331
- Click the Copy Utility icon 332
- ■ Copying the Image 333
- ■ Ending the Copy Utility 334
- Scanner Problems 335
- White Portion Becomes Grayish 336
- 337Scanner Problems 337
- 339Scanner Problems 339
- 341Scanner Problems 341
- Application Program 344
- 346Scanner Problems 346
- Other Scanner Problems 347
- 348Scanner Problems 348
- 349Scanner Problems 349
- 350Scanner Problems 350
- ■ Scanning Too Slow 352
- 3 Click the Graphics button 353
- ■ Error Message Appears 354
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