Canon MultiPASS F20 Service Manual

MP F20SERVICEMANUALCanon

Chapter 1GeneralDescription

4-35MultiPASS F20 Chapter 4: Maintenance & Serviceb) Operation panel testsThe operation panel test is selected by pressing the </> button f

4-36MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-17 Operation Panel6-7: PANEL6-7: PANELLED TESTPress the Start buttonPress the Start bu

4-37MultiPASS F20 Chapter 4: Maintenance & Service 7. SERVICE REPORT7.1 Report Output Function7.1.1 Service report output functionsThe fax output

4-38MultiPASS F20 Chapter 4: Maintenance & Servicea-1) System data listThis list shows service data #1~#5, #7, #9 setting statuses.The following

4-39MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-19 System Data List (2/8)

4-40MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-20 System Data List (3/8)

4-41MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-21 System Data List (4/8)

4-42MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-22 System Data List (5/8)

4-43MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-23 System Data List (6/8)

4-44MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-24 System Data List (7/8)

1-1MultiPASS F20 Chapter 1: General Description 1. FEATURES1.1 Overview Picture Quality Color PrinterHigh quality printing can be accomplished with t

4-45MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-25 System Data List (8/8)

4-46MultiPASS F20 Chapter 4: Maintenance & Servicea-2) System dump listThis list shows the past communications statuses and error communications

4-47MultiPASS F20 Chapter 4: Maintenance & ServiceCLEAR DATE : Not usedRX/TX : Not usedA4/B4/A3/LTR/LGL : Not used33600 bps~2400 bps: Not usedSTD

4-48MultiPASS F20 Chapter 4: Maintenance & Service 8. WIRING DIAGRAM8.1 Wiring DiagramFigure 4-27 Wiring Diagram1--51--5J21JCARD11----12JPANEL11-

Chapter 5Appendix

5-1MultiPASS F20 Chapter 5: Appendix 1. INSTALLATIONThis machine has been designed for user installation. Therefore, this manualcontainsonly an outlin

5-2MultiPASS F20 Chapter 5: AppendixFigure 5-1 Copy Menu Settings (1/3) 2. USER DATA FLOW2.1 User Data Flow (by Operation Panel)2.1.1 Copy menu setti

5-3MultiPASS F20 Chapter 5: AppendixFigure 5-2 Copy Menu Settings (2/3)5.SPECIAL COPY 2 ON 1BORDERLESS COPYIMAGE REPEATMIRROR IMAGEENTIRE IMAGEVERTICA

5-4MultiPASS F20 Chapter 5: AppendixFigure 5-3 Copy Menu Settings (3/3)6.INK VOLUME7.MAINTENANCE8.USER DATANOZZLE CHECKHEAD CLEANINGHEAD REFRESHINGAL

5-5MultiPASS F20 Chapter 5: AppendixFigure 5-4 Scan Menu Settings (1/1)2.1.2 Scan menu settingPress the scan buttom, and press the menu buttom1.INK VO

1-2MultiPASS F20 Chapter 1: General Description 2. SPECIFICATIONS2.1 General SpecificationType DesktopBody color Cool WhitePower source 98 ~ 132V AC,

5-6MultiPASS F20 Chapter 5: AppendixFigure 5-5 Photo print Menu Settings (1/3)2.1.3 Phot print menu settingsPress the Phot Print buttom, and press th

5-7MultiPASS F20 Chapter 5: AppendixFigure 5-6 Photo print Menu Settings (2/3)FRAME RANGEDPOFFIRST FILELAST FILESELECT PAPER SIZESELECT PAPER TYPEBORD

5-8MultiPASS F20 Chapter 5: Appendix4.INK VOLUME5.MAINTENANCE6.USER DATANOZZLE CHECKHEAD CLEANINGHEAD REFRESHINGALIGN PRINT HEADROLLER CLEANINGENGLIS

0802 IP CANON INC.

1-3MultiPASS F20 Chapter 1: General DescriptionFigure 1-1 Scanning RangeScanning rangeSheet dimensions (W × L) 8.5" × 11.7" (216 mm × 297 mm

1-4MultiPASS F20 Chapter 1: General Description2.3 Printer SpecificationPrinting method Bubble-jet ink on-demandBJ CartridgeHead BK: 320 nozzlesCl:

1-5MultiPASS F20 Chapter 1: General DescriptionPrinting rangeFigure 1-2 Printing Range (1)EnvelopsCOM #10:9.48 x 4.17 inch/241 x 106 mmDL:8.66 x 4.33

1-6MultiPASS F20 Chapter 1: General Description2.4 Copy SpecificationColor copy YesMultiple copy 99 copiesCopy modeBlack & white DRAFT, TEXT, PHO

1-7MultiPASS F20 Chapter 1: General Description2.5 Photo print SpecificationInterface Card slotCompatible memory cards Compact flash, Smart media, Mem

1-8MultiPASS F20 Chapter 1: General Description2.6 FunctionMemory backupBackup contents User data, Service dataBackup IC 256 kbit SRAM for controlBac

1-9MultiPASS F20 Chapter 1: General Description 3. OVERVIEW3.1 External ViewFigure 1-4 External ViewMain components of the machine1 Document cover 8 T

REVISION 0COPYRIGHT © 2002 CANON INC. CANON MultiPASS F20 AUG. 2002HY8-19B0-000AUG. 2002MultiPASS F20 H12-2602 120V USA

1-10MultiPASS F20 Chapter 1: General Description3.2 Operation PanelFigure 1-5 Operation PanelOperation panel of the machine1 [ON/OFF] keyTurns the m

1-11MultiPASS F20 Chapter 1: General DescriptionFigure 1-6 Consumables• For optimum printing results and to avoid printing problems, Canon recommends

1-12MultiPASS F20 Chapter 1: General Description3.3.2 Print mediaRecommended print media and requirementsThe following print media is recommended fo

1-13MultiPASS F20 Chapter 1: General DescriptionBubble Jet Paper LC-301Developed for high quality printing with minimal or no smearing when in contact

1-14MultiPASS F20 Chapter 1: General DescriptionMatte Photo Paper MP-101A matte,thick paper that produces vivid color output and is waterproof.Ideal

1-15MultiPASS F20 Chapter 1: General DescriptionHigh Gloss Photo Film HG-201A bright white finish film that lends striking visual power to charts, gra

1-16MultiPASS F20 Chapter 1: General Description• Load the paper with the side that does not have green lines facing up.• Use mirror printing to p

Chapter 2TechnicalReference

2-1MultiPASS F20 Chapter 2: Technical Reference 1. COMPONENT LAYOUT1.1 Parts LayoutThe parts layout of this machine consists of the scanning assembly

2-2MultiPASS F20 Chapter 2: Technical ReferenceThe electrical parts are laid out as follows.• SPCNT board ...

ApplicationThis manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance,and repair of products

2-3MultiPASS F20 Chapter 2: Technical Reference•4 sensors ...detect unit and assembly st

2-4MultiPASS F20 Chapter 2: Technical Reference 2. SCANNER MECHANISMThe scanner section scans documents that are to be copied.Figure 2-4 Document Fee

2-5MultiPASS F20 Chapter 2: Technical ReferenceNames and function of parts1. Contact sensor drive motorThe contact sensor drive motor is used to driv

2-6MultiPASS F20 Chapter 2: Technical Reference 3. PRINTER SECTION3.1 Overview of the Printer's Mechanical PartsThe printer's mechanical pa

2-7MultiPASS F20 Chapter 2: Technical Reference3.1.1 CarriageThe carriage holds one BJ cartridge in place. The carriage belt driven by the carriage m

2-8MultiPASS F20 Chapter 2: Technical Reference3.2 Paper Feed Section3.2.1 Paper feed componentsThe auto sheet feeder separates recording paper by ro

2-9MultiPASS F20 Chapter 2: Technical Reference3.2.2 Paper transport sectionIn the printing block, the gap between print paper and the print head is

2-10MultiPASS F20 Chapter 2: Technical Reference3.3 Ink residual quantity detectionThe F20 is not equipped with a sensor used to detect the level of

2-11MultiPASS F20 Chapter 2: Technical Reference3.4 Purge Section3.4.1 Purge section functionsIn order to maintain good printing quality, the purge s

2-12MultiPASS F20 Chapter 2: Technical ReferenceFigure 2-8 Purge Section Components3.4.2 Purge section componentsa) Purge driving motorThe purge mot

I I. MEANING OF MARKSThe marks used in this manual have the following meanings.Mark MeaningStates a precaution to be taken to prevent danger to person

2-13MultiPASS F20 Chapter 2: Technical Reference3.5 Ink Suction Amount in the Cleaning ModeThe machine has five cleaning modes (A to G). Cleaning is

Chapter 3Assembly andDisassembly

3-1MultiPASS F20 Chapter 3: Assembly and Disassembly 1. ATTENTION TO BE PAID DURING ASSEMBLY/ DISASSEMBLY1.1 Safety CautionsElectrical shockIn order

3-2MultiPASS F20 Chapter 3: Assembly and Disassembly1.2 General CautionsDamage due to electrostatic dischargeThis machine contains contact sensors an

3-3MultiPASS F20 Chapter 3: Assembly and Disassembly1.3 Product-Inherent CautionsPrevention of ink-soilingBe careful when handling the BJ ink cartrid

3-4MultiPASS F20 Chapter 3: Assembly and Disassembly1.5 Transporting the machineIf you must transport the machine as when returning it after repair

3-5MultiPASS F20 Chapter 3: Assembly and DisassemblyFigure 3-2 Disassembly Work-FlowFlatbed ass'yPaper trayMain unitSide cover/Operation panelSP

3-6MultiPASS F20 Chapter 3: Assembly and Disassembly2.2 Disassembly ProcedureDisassembly 1. Flat bed ass’y(1) Lift the pressure plate to remove.(2)

3-7MultiPASS F20 Chapter 3: Assembly and DisassemblyFigure 3-4 Disassembly 2Disassembly 2. Side cover, Operation panel(1) Perform Disassembly 1 to re

3-8MultiPASS F20 Chapter 3: Assembly and DisassemblyDisassembly 3. SPCNT board(1) Perform disassembly 1 to detach the flat bed assembly.(2) Disconne

II II. ABOUT THIS MANUALThis manual is divided into five parts, and contains information required for servicing the product.Each of the above parts is

3-9MultiPASS F20 Chapter 3: Assembly and DisassemblyCaution When Replacing SPCNT BoardTo replace the SPCNT board, perform the following:a) Caution be

3-10MultiPASS F20 Chapter 3: Assembly and DisassemblyDisassembly 5. Middle cover ass’y1) Perform disassembly 4.(2) Remove 3 screws (a), and detach t

3-11MultiPASS F20 Chapter 3: Assembly and DisassemblyFigure 3-7 Disassembly 6 and Disassembly 7Disassembly 6. Printer unit, Ink absorber(1) Perform

3-12MultiPASS F20 Chapter 3: Assembly and DisassemblyReplacement of waste ink absorbersThe waste ink absorbers are designed to sop up any excess ink

3-13MultiPASS F20 Chapter 3: Assembly and DisassemblyFigure 3-8 Disassembly 8Disassembly 8. Contact sensor(1) Perform disassembly 1, and detach the

3-14MultiPASS F20 Chapter 3: Assembly and DisassemblyDisassembly 9. Contact sensor drive motor(1) Perform disassembly 8, and detach the contact sens

3-15MultiPASS F20 Chapter 3: Assembly and DisassemblyDisassembly 10. Sensor board(1) Perform Disassembly 6 to remove the Printer unit.(2) Disconnect

3-16MultiPASS F20 Chapter 3: Assembly and DisassemblyDisassembly 12. Carriage unit(1) Perform disassembly 10, and detach the sensor board.(2) Remove

3-17MultiPASS F20 Chapter 3: Assembly and DisassemblyHandling encoder film(1) Be careful not to get any grease on the encoder filmIf grease gets on t

3-18MultiPASS F20 Chapter 3: Assembly and DisassemblyFigure 3-13 Disassembly 13Disassembly 13. Purge unit(1) Perform disassembly 12, and detach the

III III. REVISION HISTORYREVISION CONTENT0 Original

3-19MultiPASS F20 Chapter 3: Assembly and DisassemblyHandling the purge unitNote the following with regard to the purge unit:(1) Grease soiling the b

3-20MultiPASS F20 Chapter 3: Assembly and DisassemblyDisassembly 14. Paper feed motor(1) Perform disassembly 11, and detach the ASF unit.(2) Remove t

3-21MultiPASS F20 Chapter 3: Assembly and DisassemblyFigure 3-16 Disassembly 16Disassembly 16. Platen unit(1) Perform disassembly 12, and detach the

3-22MultiPASS F20 Chapter 3: Assembly and DisassemblyDisassembly 17. Paper feed roller(1) Perform disassembly 16, and detach the platen unit.(2) Rem

3-23MultiPASS F20 Chapter 3: Assembly and DisassemblyREFERENCEDisassembly 18. Replacing the ROMTo replace the ROM, perform the following:a) Before St

Chapter 4Maintenanceand Service

4-1MultiPASS F20 Chapter 4: Maintenance & Service 1. MAINTENANCE LIST1.1 ConsumablesLevel Consumable WhenUser INK tank When ink in the ink tank b

4-2MultiPASS F20 Chapter 4: Maintenance & Service1.3 Periodic InspectionNone1.4 Periodic Replacement PartsNone1.5 Adjustment ItemsThe following a

4-3MultiPASS F20 Chapter 4: Maintenance & Service1.6 General ToolsTool UsePhillips screwdriver Removing/inserting screwsFlat bladed screwdriver R

4-4MultiPASS F20 Chapter 4: Maintenance & Service 2. HOW TO CLEAN PARTS2.1 Main Unit Outer CoversWipe with a dry, soft cloth.2.2 Document GlassOp

IV IV. TABLE OF CONTENTSPageChapter 1: General Description1 - 1 1. FEATURES1 - 1 1.1 Overview1 - 2 2. SPECIFICATIONS1 - 2 2.1 General Specification1 -

4-5MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-1 Cleaning LocationPlatenDocument glass

4-6MultiPASS F20 Chapter 4: Maintenance & Service 3. ADJUSTMENT3.1 CS LED Lights-on Duration Adjustmenta) OverviewThis adjustment is used to elim

4-7MultiPASS F20 Chapter 4: Maintenance & Service3.2 When Adjustment of the Print Head Position is Requireda) OverviewWhen replacing the print he

4-8MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-4 Vertical Line Misalignment Correction ProcedureMenuDisplay 7.MAINTENANCE bypressing m

4-9MultiPASS F20 Chapter 4: Maintenance & Service 4. TROUBLESHOOTING4.1 Troubleshooting IndexFor troubleshooting, use the troubleshooting index b

4-10MultiPASS F20 Chapter 4: Maintenance & Service4.2 Errors Shown on the Display4.2.1 User error messageLook for the applicable error message an

4-11MultiPASS F20 Chapter 4: Maintenance & Service"CARTRIDGE JAMMED"Printing position correction failedCause: Carriage movement prevent

4-12MultiPASS F20 Chapter 4: Maintenance & Service"CHECK PAPER SIZE"Cause: The size of the paper in the multi-purpose tray and that spe

4-13MultiPASS F20 Chapter 4: Maintenance & Service"WAIT COOLING"Cause: The printhead is hot.Solution: Wait until the message disappears

4-14MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-5 Service Error Code Display4.2.2 Error codesa) Service error code outputIf bit0 of se

V3 - 3 1.3 Product-Inherent Cautions3 - 3 1.4 Action in the Event of Abnormality (All Clear)3 - 4 1.5 Transporting the machine3 - 5 2. DISASSEMBLY/ASS

4-15MultiPASS F20 Chapter 4: Maintenance & Servicec) ERROR CODE LISTThe error codes that have newly been added starting with the product are iden

4-16MultiPASS F20 Chapter 4: Maintenance & Serviced) New error codes and recovery methodsThose error codes that have been added starting with the

4-17MultiPASS F20 Chapter 4: Maintenance & Service4.3 Errors not Shown on the Display4.3.1 General errors• The unit does not power on.(1) Check t

4-18MultiPASS F20 Chapter 4: Maintenance & Service4.3.2 Printing problems• Faulty printing• The paper is not fed properly.The Paper feed motor do

4-19MultiPASS F20 Chapter 4: Maintenance & ServiceMissing dotsUnstable printingSplashed dotsFigure 4-6 Defective Pattern (Sample)• Printing quali

4-20MultiPASS F20 Chapter 4: Maintenance & Service4.3.3 Scanning problems• Faulty scanningContact sensor drive motor does not run.(1) Check the c

4-21MultiPASS F20 Chapter 4: Maintenance & Service4.3.4 Memory card error• Memory card errorThe card is not recognized.(1) Detach the memory card

4-22MultiPASS F20 Chapter 4: Maintenance & Service 5. SERVICE SWITCHES5.1 Hardware SwitchesThere is no service hardware switch on the Circuit boa

4-23MultiPASS F20 Chapter 4: Maintenance & Service#8 CLEAR (Data initialization mode)Various data are initialized by selecting one of these setti

4-24MultiPASS F20 Chapter 4: Maintenance & ServiceThe switches marked “–” are not used. Do not change their settings.#2 MENU, #3 NUMERIC Pram. a

VI4 -30 6.2 Service Test Functions4 -30 6.2.1 Test mode overview4 -31 6.2.2 Test mode flowchart4 -32 6.2.3 D-RAM tests4 -32 6.2.4 CS tests4 -33 6.2.5

4-25MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-9 Service Data (page 2)#7 PRINTER(Printer function setting)1. SSSWNot usedNot usedNot

4-26MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-10 Service Data (page 3)#8 CLEAR#9 ROMTELUSER SWSERVICE SWNCUSERVICE DATAREPORTCOUNTER

4-27MultiPASS F20 Chapter 4: Maintenance & ServiceSee the chart in the service data shown in this Chapter, 5.2.3 Service data setting to see effe

4-28MultiPASS F20 Chapter 4: Maintenance & Service5.2.5 New SSSWs/parameters added to this model#7 PRINTER (printer function settings)2. NUMERIC

4-29MultiPASS F20 Chapter 4: Maintenance & Service 6. TEST FUNCTIONS6.1 User Test Print FunctionsUser enabled Test print functions are as follow.

4-30MultiPASS F20 Chapter 4: Maintenance & Service6.2 Service Test FunctionsThe fax functions for testing individual operations, such as below.Se

4-31MultiPASS F20 Chapter 4: Maintenance & Service6.2.2 Test mode flowchartFigure 4-14 Test Mode[1] D-RAM[1] ADJ LEDTIME*[2] CS READ*[1] G3 4800b

4-32MultiPASS F20 Chapter 4: Maintenance & Service6.2.3 D-RAM testsPressing the < /> button from the test mode menu selects the D-RAM tests

4-33MultiPASS F20 Chapter 4: Maintenance & ServiceNOTE6.2.5 Faculty testsThe faculty tests are selected by pressing the < / > button from t

4-34MultiPASS F20 Chapter 4: Maintenance & ServiceFigure 4-16 Sensor Tests6-3: SENSOR- 6 - 3 - 1 + Select the "6-3-1", and press the se