Canon MultiPASS F80 User's Guide download pdf (Page 171)

Chapter 8 Troubleshooting 165

Chapter 8

Troubleshooting 8

Problems installing and removing software 6

See below if you were unable to install or remove the software.

Cannot install the software. 6

1. Have you followed the instructions in the Setup Sheet to install the

software?

If you have not followed the installation procedure correctly, try

reinstalling the software. If there was an error during installation

and installation was not completed, restart your computer and

try installing again.

2. Are any other applications open?

If you have other applications open, quit all of these and try

installing again.

3. Have you installed an earlier version of the MultiPASS Suite

software (version 4.1 or earlier)?

(Is Canon MultiPASS registered as the startup item in the Start

menu program?)

Remove the old version of the MultiPASS Suite software

following the instructions in the Software Guide of that version

and try installing again.

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Canon MultiPASS F80 User's Guide Page 171