Canon PIXMA G4411 User Manual Page 387
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Message (Support Code) Appears
This section describes some of the errors and messages that may appear.
Note
• A support code (error number) is displayed on the computer for some errors. For details on errors that
have support code, see List of Support Code for Error.
If a message appears on the LCD, see below.
Message Appears on LCD
If a message appears on the computer, see below.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)
Message Appears on LCD
Check the message and take an appropriate action.
• Check page size Press [OK]
The size of the loaded paper is different from that specified in the paper size setting.
Load the same size of paper as that specified in the paper size setting and press the OK button.
• Data error Press [OK]
A power failure has occurred or the power cord has been unplugged when the faxes are stored in the
printer's memory.
Important
• If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory
are deleted.
• For details on how to unplug the power cord, see Unplugging the Printer.
Press the OK button.
After pressing the OK button, the list of the faxes deleted from the printer's memory (MEMORY
CLEAR REPORT) will be printed.
For details, refer to Summary of Reports and Lists.
• Cannot connect to the server; try again
You cannot connect to the server due to some communication error.
Press the OK button to dismiss the error and try again after a while.
387
- Online Manual 1
- Contents 2
- Using Online Manual 10
- Symbols Used in This Document 11
- Trademarks and Licenses 13
- Basic Operation 27
- Click Print (L) 31
- 10. Select a photo 34
- 12. Select Print 34
- Open the document cover (G) 37
- Press the Black button (E) 40
- Restrictions 43
- Network Connection Tips 45
- Default Network Settings 46
- Connection 49
- Loading Paper 55
- Loading Originals 55
- Loading Envelopes 61
- 2. Load envelopes 62
- 5. Press the OK button 63
- Where to Load Originals 66
- Loading Based on Use 69
- Supported Originals 72
- • Documents on coated paper 73
- Notes on ink bottles 82
- Checking Ink Level 84
- Ink Tips 85
- Maintenance 86
- Maintenance Procedure 88
- Misaligned: 89
- Cleaning the Print Head 93
- Deep Print Head Cleaning 94
- Aligning the Print Head 95
- Related Topics 99
- Cleaning the Print Heads 100
- Related Topic 101
- Adjusting Print Head Position 102
- Cleaning 103
- Cleaning Paper Feed Rollers 104
- LCD and Operation Panel 105
- Important 106
- Overview 107
- Safety Precautions 108
- Regulatory Information 108
- WEEE (EU&EEA) 108
- About Radio Waves 111
- Pre-Installation Requirements 111
- Connection of the Equipment 111
- Users in Canada 112
- Users in New Zealand 113
- Environmental Information 114
- Liechtenstein) 116
- Islandia y Liechtenstein) 116
- Islàndia i Liechtenstein) 117
- Λιχτενστάιν) 118
- Korisnici u Srbiji 124
- Handling Precautions 125
- Transporting Your Printer 127
- Keeping Print Quality High 130
- Main Components and Their Use 131
- Main Components 132
- Front View 133
- Rear View 135
- Inside View 136
- Operation Panel 137
- Power Supply 139
- Turning on the printer 141
- Turning off the printer 141
- Unplugging the Printer 144
- Network Status Indication 146
- Switching the Input Mode 147
- For LAN Settings 148
- Changing Settings 150
- Managing the Printer Power 151
- Apply the settings 153
- Items for Printer 156
- Items for Paper/Printing 156
- FAX settings 157
- Adv. FAX settings 158
- Auto print settings 160
- Security control 160
- Print settings 162
- LAN settings 163
- Print LAN details 164
- Common settings 164
- Dev. user settings 166
- Language selection 168
- Firmware update 169
- Feed settings 170
- Reset setting 171
- Ink notification set 173
- Refilling Ink Tanks 174
- Web service setup 175
- System information 176
- ECO settings 177
- Quiet setting 178
- Specifications 179
- Copy Specifications 180
- Scan Specifications 180
- Fax Specifications 181
- Network Specifications 182
- Minimum System Requirements 182
- Other Supported OS 183
- Mobile Printing Capability 183
- Information about Paper 184
- Supported Media Types 185
- Paper Weight 186
- Paper Load Limit 187
- Envelopes 10 envelopes *3 188
- Unsupported Media Types 189
- Handling Paper 190
- Printing 191
- Printing from Computer 192
- Printing Using AirPrint 194
- Printing of Envelopes 195
- Adding AirPrint Printer 197
- Opening the Page Setup Dialog 198
- Opening the Print Dialog 198
- Check the printing status 199
- Printers 201
- Printable template forms 208
- Printing template forms 209
- Paper Settings 211
- Making Copies 215
- Setting Items for Copying 217
- Scanning 220
- IJ Scan Utility Lite Features 222
- Scanning Documents and Photos 222
- Scanning Easily (Auto Scan) 225
- Scanning Tips 228
- Placing Items (Platen) 229
- Using PIXMA/MAXIFY Cloud Link 232
- Preparing for Faxing 234
- Connecting Telephone Line 235
- Connecting Various Lines 236
- Setting Telephone Line Type 239
- Setting Receive Mode 241
- About Receive Mode 242
- Setting Sender Information 245
- Setting Date and Time 246
- Registering User Information 248
- Registering Recipients 250
- About Speed Dial Utility2 262
- Speed Dial Utility2 Dialog 264
- Computer 266
- 6. Click OK 268
- Click OK 270
- Computer to Printer 274
- Automatic Redialing 279
- Manual Redialing 280
- 7. Press the OK button 282
- Sending Faxes Using AirPrint 283
- 3. Open Print dialog 285
- Receiving Faxes 289
- Changing Paper Settings 294
- Information on Received Faxes 296
- Other Useful Fax Functions 298
- Frequently Asked Questions 305
- Operation Problems 306
- Wireless LAN 307
- Wireless Direct 308
- Network Connection Problems 309
- Other Network Problems 309
- While using printer: 310
- Setup (Windows) 311
- Settings 314
- Environment 315
- If is displayed: 316
- Check the icon on LCD 322
- Address 330
- Network Key Unknown 331
- Changed Router Settings 333
- Checking Network Information 336
- Wireless Router 337
- Printing Network Settings 338
- Restoring to Factory Defaults 339
- Printing Problems 340
- Printing Does Not Start 341
- Ink Is Not Coming Out 343
- Ink Runs Out Fast 345
- Clean paper feed roller 347
- Basic Printing Setup 348
- Printing Is Blurry 349
- Colors Are Wrong 349
- White Streaks Appear 350
- Colors Are Unclear 352
- Lines Are Misaligned 354
- Check paper type 355
- Is paper feed roller dirty? 357
- Is inside of printer dirty? 357
- Set longer ink drying time 357
- Vertical Line Next to Image 359
- Scanning Problems (macOS) 360
- Scanning Problems 361
- Scanner Does Not Work 362
- Scanner Driver Does Not Start 363
- Faxing Problems 364
- Problems Sending Faxes 365
- Cannot Send a Fax 366
- Is document loaded properly? 367
- Does a printer error occur? 367
- Problems Receiving Faxes 369
- Is power turned on? 370
- Is paper loaded? 371
- Is FAX RX reject set to ON? 371
- Telephone Problems 373
- Cannot Dial 374
- Mechanical Problems 376
- Printer Does Not Turn On 377
- Power Shuts Off By Itself 378
- USB Connection Problems 379
- Connect USB cable properly 380
- Errors and Messages 385
- An Error Occurs 386
- Message Appears on LCD 387
- (Windows) 388
- Displayed (Windows) 389
- • 9000 to 9ZZZ 395
- • A000 to ZZZZ 395
- What to Do 397
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