Canon PIXMA TS5150 User Manual

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TS5100 series
Online Manual
Basic Operation
Network
Handling Paper, Originals, FINE Cartridges, etc.
Maintenance
Overview of the Machine
Information about Paper
Printing
Copying
Scanning
Frequently Asked Questions
List of Support Code for Error
English
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Summary of Contents

Page 1 - Online Manual

TS5100 seriesOnline ManualBasic OperationNetworkHandling Paper, Originals, FINE Cartridges, etc.MaintenanceOverview of the MachineInformation about Pa

Page 2 - Contents

Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th

Page 3

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cle

Page 4

Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the

Page 5

9. Make sure that the paper feed roller has stopped rotating, then follow the message to loadthe three sheets of A4 or Letter-sized plain paper.10. Op

Page 6

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

Page 7

10. Load only this sheet of paper in the cassette with the ridges of the creases facing up andthe edge of the half with no crease facing to the far si

Page 8

Note• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.If the problem is not resolved after performing cleaning again,

Page 9 - Using Online Manual

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/Copyin

Page 10 - Symbols Used in This Document

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)107

Page 11

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Page 12 - Trademarks and Licenses

Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10460 (Contains FCC Approved WLAN Module K30365, F

Page 13

Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati

Page 14

About Radio WavesDo not use this product near medical equipment or electronic equipment. Radio wave interference canaffect the operation or performanc

Page 15

Paper typesThis product can be used to print on both recycled and virgin paper (certified to an environmentalstewardship scheme), which complies with

Page 16

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

Page 17

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

Page 18

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Page 19

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

Page 20

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

Page 21

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Page 22

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

Page 23 - Basic Operation

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Page 24 - Open the feed slot cover (C)

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Page 25

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

Page 26

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Page 27

Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/CopyingPrinter Handling PrecautionsTransporting Your PrinterWhen repairing, len

Page 28

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

Page 29

Printer Handling PrecautionsDo not place any object on the document cover!Do not place any object on the document cover. It will fall into the rear tr

Page 30

Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• Pack the printer in a sturdy box so that it is placed with

Page 31

When repairing, lending, or disposing of the printerIf you have entered personal data, passwords and/or other security settings on the printer, such i

Page 32

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Page 33

Main Components and Their UseMain ComponentsPower SupplyLCD and Operation Panel128

Page 34

Main ComponentsFront ViewRear ViewInside ViewOperation Panel129

Page 35

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Page 36

Front View(1) operation panelUse to change the settings of the printer or to operate it.Operation Panel(2) document coverOpen to load an original on t

Page 37

Loading Paper in the Cassette(9) paper guidesAlign with right/left/front sides of the paper stack.(10) cassette coverDetach to load paper in the casse

Page 38 - Restrictions

Rear View(1) rear coverDetach when removing jammed paper.(2) transport unit coverOpen when removing jammed paper.(3) power cord connectorPlug in the s

Page 39

Inside View(1) scanning unit / coverScans originals. Also, lift and open it to replace an FINE cartridge or to remove jammed paper insidethe printer.(

Page 40 - Network Connection Tips

Operation Panel(1) ON button/ON lampTurns the power on or off. Lights after flashing when the power is turned on. Before turning on thepower, make sur

Page 41 - Default Network Settings

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer135

Page 42

Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Even if the LCD is off, if the ON lamp is lit, the printer is on.Note•

Page 43

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming

Page 44 - LAN Connection

Important•When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to auto

Page 45 - Printing Network Settings

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Page 46

2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e

Page 47

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

Page 48

LCD and Operation PanelYou can select the function such as copy or scan from the HOME screen on the LCD.Select a menu on the HOME screen, then select

Page 49

(Signal strength: 81 % or more): You can use the printer over a wireless LAN without anyproblems. (Signal strength: 51 % or more): The problem such a

Page 50

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Page 51 - Replacing a FINE Cartridge

Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileSetting the FINE Cartrid

Page 52

Changing the Print OptionsYou can change the detailed printer driver settings for print data that is sent from an application software.Check this chec

Page 53 - Paper Sources

The Page Setup tab is displayed again.146

Page 54

Registering a Frequently Used Printing ProfileYou can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.U

Page 55 - THE PRINT SIDE FACING UP

Quick Setup tab.The name and icon are displayed in Commonly Used Settings.Important• To save the page size, orientation, and number of copies that was

Page 56

Setting the FINE Cartridge to be UsedThis feature enables you to specify the most appropriate FINE cartridge among installed cartridgesaccording to an

Page 57

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con

Page 58

Managing the Printer PowerThis function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power OffThe Power Off functi

Page 59 - Loading Paper in the Cassette

The setting is enabled after this. When you want to disable this function, select Disable from the listaccording to the same procedure.Note• When the

Page 60

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation. Custom Settings1.Open the Canon IJ Printer Assista

Page 61

Ink Drying Wait TimeYou can set the length of the printer rest time until printing of the next page begins. Moving theslider to the right increases th

Page 62

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelPrint settingsLAN settingsDevice user sett

Page 63

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

Page 64 - Loading Envelopes

For more on setting items on the operation panel:Setting Items on Operation Panel156

Page 65

Setting Items on Operation PanelItems for PrinterDevice user settingsWeb service setupLanguage selectionECO settingsQuiet settingItems for Paper/Print

Page 66

Print settings• Prevent paper abrasionUse this setting only if the print surface becomes smudged.Important• Be sure to set this back to OFF after prin

Page 67

LAN settingsWireless LANWireless DirectCommon settingsWireless LAN•WLAN active/inactiveEnables/disables wireless LAN.• Wireless LAN setupSelects the s

Page 68

Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr

Page 69

Items SettingSSID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX (up to 32 characters)Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AE

Page 70

• Wireless Direct setting listThe list of Wireless Direct settings of this printer is displayed on the LCD.Select Print details and then Yes to print

Page 71 - Loading Based on Use

Specifies the printer name. You can use up to 15 characters for the name.Note• You cannot use the same printer name as that already used for other LAN

Page 72

• RAW protocolEnables/disables RAW printing.• LLMNREnables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the printert

Page 73

Device user settings• Key repeatEnables/Disables continuous input by pressing and holding down the , , , or button whensetting the number of copi

Page 74 - Supported Originals

Important• When you change the PIN code, pairing with all Bluetooth compatible devices is canceled.◦ Set Bluetooth device nameSpecifies the printer na

Page 75 - Attaching the document cover:

Language selectionChanges the language for the messages and menus on the LCD.166

Page 76

Firmware updateYou can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a

Page 77

Feed settingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

Page 78

Reset settingYou can set the settings back to the default.• Web service setup onlySets the Web service settings back to the default.• LAN settings onl

Page 79

Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar

Page 80

Web service setupSelect this setting item from Web service setup on Settings.• Web service connection setupThe following setting items are availab

Page 81

System informationTo display this menu, select System information on Setup.• Current versionDisplays the current firmware version.• Printer nameDi

Page 82

ECO settingsThis setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save el

Page 83 - Ink Tips

Using Power Saving FunctionFollow the procedure below to use power saving function.1. Make sure printer is turned on.2. Select Setup on the HOME scr

Page 84 - Maintenance

Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.Follow the procedure below

Page 85

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

Page 86 - Maintenance Procedure

• Letter: 0.26 inches (6.4 mm)• Other sizes: 0.14 inches (3.4 mm)-Right margin:• Letter: 0.25 inches (6.3 mm)• Other sizes: 0.14 inches (3.4 mm)Operat

Page 87 - Replace the FINE cartridge

Scan SpecificationsScanner driver Windows: TWAIN 1.9 Specification, WIAMaximum scanning size A4/Letter, 8.5" x 11.7"/216 x 297 mmScanning re

Page 88 - Misaligned:

Note: Operation can only be guaranteed on a PC with pre-installed Windows7 or later..NET Framework 4.5.2 or 4.6 is required.Hard Disk Space 3 GBNote:

Page 89

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area179

Page 90 - Select Yes

TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par

Page 91

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

Page 92

Page SizesYou can use the following page sizes.Note• Page sizes and media types the printer supports differ depending on the OS you are using.Standard

Page 93 - Cleaning the Print Head

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray CassettePaper OutputTrayCanon Red Label Superio

Page 94

Paper other than Genuine Canon PaperCommon Name Rear Tray CassettePaper OutputTrayPlain Paper (including recycled paper)*1 Approx. 100 sheets (10sheet

Page 95 - Deep Print Head Cleaning

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Page 96

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

Page 97 - Aligning the Print Head

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Printing from Digital CameraPaper Settings186

Page 98

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App

Page 99

Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin

Page 100 - Cleaning

Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.Basic Printing Setup1. Check that printer power is

Page 101 - Cleaning Paper Feed Rollers

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS

Page 102

Important• The print quality selections will differ depending on which print setting you select.6.Select paper sourceFor Paper Source, select Automati

Page 103 - LCD and Operation Panel

7. Click OKThe printer will now print using these settings.Important• When you select Always Print with Current Settings, the settings on the Quick Se

Page 104

From Paper Source, check the setting or select a new paper source.The current printer settings appear in Media Type and Page Size.4.Apply settingsTo a

Page 105 - Important

Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri

Page 106 - Overview

Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will

Page 107 - Regulatory Information

Various Printing MethodsSetting a Page Size and OrientationSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPa

Page 108

Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient

Page 109

Setting the Number of Copies and Printing OrderYou can also set the number of copies on the Quick Setup tab.1. Open the printer driver setup window2.

Page 110 - Environmental Information

• Print from Last Page: /Collate: •Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be printe

Page 111 - Paper types

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

Page 112

ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Symbols Used in This Docum

Page 113 - Islandia y Liechtenstein)

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE

Page 114 - Islàndia i Liechtenstein)

Check the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that can be used for borderl

Page 115 - Λιχτενστάιν)

Important• When the amount of extension is decreased, an unexpected margin may be produced on the print,depending on the size of the paper.Note• When

Page 116

Scaled Printing1.Open the printer driver setup window2.Set scaled printingSelect Scaled from the Page Layout list on the Page Setup tab.3.Select the p

Page 117

•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of

Page 118

Note• Selecting Scaled changes the printable area of the document.204

Page 119

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.1.Open the printer drive

Page 120

Page LayoutTo change the number of pages to be printed on a single sheet of paper, select the number ofpages from the list.Page OrderTo change the pag

Page 121 - Korisnici u Srbiji

Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa

Page 122 - Handling Precautions

If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,and then click OK.Image DivisionsSelect the nu

Page 123

Note• Click the deleted pages to display them again.• Right-click the settings preview to select Print all pages or Delete all pages.2.Complete the se

Page 124 - Printer Handling Precautions

MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a

Page 125 - Transporting Your Printer

Duplex PrintingYou can also set duplex printing in Additional Features on the Quick Setup tab.Performing Automatic Duplex PrintingYou can perform the

Page 126

Use normal-size printingPrint without reducing the page.Use reduced printingReduce the page slightly during printing.5.Specify the side to be stapledT

Page 127 - Keeping Print Quality High

3.Select the layoutSelect Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.4.Specify the side to be stapledThe best Stapling

Page 128 - Main Components and Their Use

• After printing the front page, there is an ink drying wait time before starting to print the back page(Operation stops temporarily). Do not touch th

Page 129 - Main Components

Setting Up Envelope Printing1. Load envelope on the printer2. Open the printer driver setup window3.Select the media typeSelect Envelope from Commonly

Page 130 - Front View

6. Select the print qualitySelect High or Standard that matches your purpose for Print Quality.7. Click OKWhen you execute print, the information is p

Page 131

Printing on Postcards1. Load postcard on the printer2. Open the printer driver setup window3.Select commonly used settingsDisplay the Quick Setup tab,

Page 132 - Rear View

8. Click OKWhen you execute printing, the data will be printed onto the postcard.Important• When you execute postcard printing, a guide message is dis

Page 133 - Inside View

Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorChecking Ink Status from Your Co

Page 134 - Operation Panel

Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can

Page 135 - Power Supply

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Page 136

Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri

Page 137 - Turning off the printer

Canon IJ Status MonitorThe Canon IJ Status Monitor is an application software that shows the status of the printer and the progressof printing. You wi

Page 138

In such cases, take the appropriate action as described.222

Page 139

Checking Ink Status from Your ComputerYou can check the remaining ink level and the FINE cartridge types for your model.1. Open the printer driver set

Page 140 - Unplugging the Printer

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

Page 141

◦ When Page Size in Word is set to "XXX Enlarge/Reduce", the document may not print normally incertain versions of Word.If this happens, fol

Page 142

Printer Driver DescriptionQuick Setup tab DescriptionMain tab DescriptionPage Setup tab DescriptionMaintenance tab DescriptionCanon IJ Status Monitor

Page 143 - Changing Settings

Quick Setup tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom

Page 144 - Managing the Printer Power

If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.EnvelopeIf you select this setting for print

Page 145

Important• Depending on the printing profiles, certain function may be grayed out and you will not be able tochange them.2-on-1 PrintingPrints two pag

Page 146

Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopying23

Page 147

If you select a paper size that is smaller than the Page Size, the document size will be reduced. If youselect a paper size that is larger, the docume

Page 148

Important• When the application software that you used to create the document has the same function,specify the settings on the printer driver. Howeve

Page 149

Save the paper size settingSaves the paper size to the printing profile in Commonly Used Settings.To apply the saved paper size when the printing prof

Page 150

Setting the Number of Copies and Printing OrderExecute Borderless PrintingDuplex PrintingSetting Up Envelope PrintingPrinting on PostcardsSwitching th

Page 151 - Power On setting

Main tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma

Page 152 - Custom Settings

Print QualitySelects your desired printing quality.Select one of the following to set the print quality level that is appropriate for the purpose.Impo

Page 153 - 4. Apply the settings

Important• To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or laterinstalled on your computer.DefaultsRestores all the s

Page 154

Important• When Grayscale Printing is checked on the Main tab, Cyan, Magenta, and Yellow appeargrayed out and are unavailable.BrightnessSelects the br

Page 155

Note• Depending on the paper size selected on the Page Setup tab, there may be sizes that cannotbe selected.Amount of Pattern InstancesSets the number

Page 156

Important• If the application software is set so that ICM is disabled, ICM (ICC Profile Matching) isunavailable for Color Correction and the printer m

Page 157 - Items for Paper/Printing

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the rear tray cover (A) and then pull up the pa

Page 158 - Print settings

Page Setup tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th

Page 159 - LAN settings

To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees leftwhen orientation is [Landscape] check box.Rotate 180 deg

Page 160 - Wireless Direct

Page LayoutMultiple pages of document can be printed on one sheet of paper.Specify...Opens the Page Layout Printing dialog box.Click this button to se

Page 161 - Common settings

Important• If the application used to create your document has a similar function, specify the number of copieswith the application without specifying

Page 162

Page Layout Printing dialog boxThis dialog box allows you to select the number of document pages to be placed on one sheet of paper,the page order, an

Page 163

Note• If some of the pages have not been printed well, specify the pages that do not need to be printedby clicking them in the settings preview of the

Page 164 - Device user settings

MarginSpecifies the width of the stapling margin.The width of the side specified by Stapling Side becomes the stapling margin.Print Options dialog box

Page 165

Ungroup PapersSets the display method of Media Type, Page Size, and Printer Paper Size.To display the items separately, select the check box.To displa

Page 166 - Language selection

Important• A large amount of memory may be used for certain settings.Do not change the setting if your computer has a small amount of memory.Note• Uni

Page 167 - Firmware update

Print semitransparent stampSets how the stamp is to be printed over the document.Check the Stamp check box to enable this.Check this check box to prin

Page 168 - Feed settings

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

Page 169 - Reset setting

Important• Stamp Text appears grayed out and is unavailable if Date/Time/User Name is selected.TrueType FontSelects the font for the stamp text string

Page 170 - Web service setup

OrientationSpecifies the angle of rotation for the stamp. The angle can be set by entering the number ofdegrees.Negative values rotate the stamp clock

Page 171 - System information

IntensityAdjusts the intensity of the bitmap to be used as a background.Moving the slider to the right increases the intensity, and moving the slider

Page 172 - ECO settings

Maintenance tab DescriptionThe Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of theprinter. Maintenance

Page 173 - Using Power Saving Function

About dialog boxWhen you click About, the About dialog box is displayed.This dialog box displays the version, copyright, and module list of the printe

Page 174 - Quiet setting

Canon IJ Status Monitor DescriptionThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by th

Page 175 - Specifications

FINE cartridgesIf a low ink warning or an empty ink cartridge error occurs, the status monitor displays an icon.The status monitor also uses images to

Page 176 - Copy Specifications

Display Warning AutomaticallyWhen a Low Ink Warning OccursStarts the Canon IJ Status Monitor window automatically and displays it in front of theother

Page 177 - Minimum System Requirements

Installing the MP DriversYou can access our web site through the Internet and download the latest MP Drivers and XPS printer driverfor your model.1. T

Page 178 - Mobile Printing Capability

Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi

Page 179 - Information about Paper

7. Open the operation panel (F), pull out the paper output tray (G) and paper output support(H), and open the output tray extension (I).Be sure to ope

Page 180 - Supported Media Types

Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (

Page 181 - Paper Weight

7. Select Wireless Direct active/inactive.8. Select ON.The confirmation screen asking if you display the password information appears.9. Select Yes or

Page 182 - Paper Load Limit

Your device is connected to the printer.Note•Check the password for the Wireless Direct.Check by one of the following methods.• Display on the LCD.LAN

Page 183

4. Select Device settings.5. Select LAN settings.6. Select Wireless Direct.7.Select a setting item.• To change the identifier (SSID) for Wireless Di

Page 184 - Unsupported Media Types

• To change the confirmation screen setting when a Wi-Fi Direct compatible device is connectingto the printerSelect C to display the confirmation scre

Page 185 - Handling Paper

Printing Using Operation PanelPrinting Templates Such as Lined or Graph Paper265

Page 186 - Printing

Printing Templates Such as Lined or Graph PaperYou can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter

Page 187 - Printing from Computer

• Staff paperYou can print staff paper with 10 or 12 staves.Setting on the LCD:◦ Staff paper 1 (10 staves)◦ Staff paper 2 (12 staves)• Handwriting pap

Page 188

4. Select template you want to print.Printable template forms5. Specify settings as necessary.•CopiesSpecify the number of copies.• Page sizeSelect th

Page 189 - Basic Printing Setup

Press the Black button for printing following forms.• Checklist• Staff paper 1 (10 staves)•Staff paper 2 (12 staves)•Weekly schedule (vertical)• Month

Page 190

10.Click the folder (L) with photos you want to print.11.Click the photos (M) you want to print.For Windows:To select two or more photos at a time, cl

Page 191

Paper SettingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

Page 192 - Apply settings

• When you insert the cassette:The screen to register the cassette paper information is displayed.Register the paper size and the media type according

Page 193 - Commercially available papers

When you start printing or copying, a message is displayed.Selecting OK on the LCD displays the paper setting specified for printing or copying under

Page 194

For example, when the paper setting for printing or copying is A5 and the paper informationregistered to the printer is A4, you load A5 sized paper be

Page 195 - Various Printing Methods

CopyingMaking Copies Basics Reducing/Enlarging CopiesTwo-Sided Copying Special Copy MenuCopying Using Smartphone or Tablet274

Page 196

Making CopiesThis section describes the procedure to copy with Standard copy.1. Make sure printer is turned on.2. Load paper.3.Select Copy on the HO

Page 197 - Specify the print order

For more on the setting items:Setting Items for CopyingC.Displays the preview screen to preview an image of the printout.For details:Displaying Previe

Page 198

Load the original on the platen glass and press the same button (the Color button or the Black button) asthe one which you previously pressed.Importan

Page 199 - Execute Borderless Printing

Setting Items for CopyingYou can change the copy settings such as magnification and intensity.Print Settings ScreenNote• For more on the print setting

Page 200

displayed on the LCD. In this case, select on the upper left on the LCD to check the messageand change the setting.• The settings of the page size,

Page 201

For Mac OS:Specify the number of copies.14.Start printing.For Windows:Click Print.For Mac OS:Click Print.When the Print dialog starts, specify your pr

Page 202 - Scaled Printing

Copying Four Pages onto Single Page• 2-sidedPrintSettingSelect whether to perform two-sided copying.Two-Sided Copying280

Page 203

ScanningScanning from Computer (Windows) Scanning from Computer (AirPrint)Scanning from Operation Panel Scanning Using Smartphone/Tablet281

Page 204

Scanning from Computer (Windows)Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) Basic

Page 205 - Page Layout Printing

Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) BasicsScanning Documents and Photos28

Page 206 - Complete the setup

IJ Scan Utility FeaturesUse IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking thecorresponding icon.Mu

Page 207 - Tiling/Poster Printing

Note• To set the applications to integrate with, see Settings Dialog Box.285

Page 208 - Printing Only Specific Pages

Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen.Important• The following types of ite

Page 209

Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and

Page 210 - Duplex Printing

Scanning Using Application Software (ScanGear)What Is ScanGear (Scanner Driver)?Starting ScanGear (Scanner Driver)Scanning in Basic ModeScanGear (Scan

Page 211

What Is ScanGear (Scanner Driver)?ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, i

Page 212

Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon

Page 213 - Related Topic

Advanced ModeUse the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,color tone, and other settings.290

Page 214 - Setting Up Envelope Printing

Starting ScanGear (Scanner Driver)Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from IJ S

Page 215 - 7. Click OK

Scanning in Basic ModeUse the Basic Mode tab to scan easily by following these simple on-screen steps.To scan multiple documents at one time from the

Page 216 - Printing on Postcards

Important• Some applications do not support continuous scanning from the ADF. For details, see theapplication's manual.Note•To scan magazines con

Page 217

7. Set Image corrections as needed.8. Click Scan.Scanning starts.Note• Click (Information) to display a dialog box showing the document type and oth

Page 218 - Canon IJ Status Monitor

ScanGear (Scanner Driver) ScreensBasic Mode TabAdvanced Mode Tab295

Page 219

Basic Mode TabUse the Basic Mode tab to scan easily by following these simple on-screen steps.This section describes the settings and functions availa

Page 220 - Software

Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)Scan both sides of documents from the ADF in black and white.Important

Page 221

Output SizeSelect an output size.Output size options vary by the item selected in Destination.FlexibleAdjust the cropping frames (scan areas) freely.I

Page 222

Important• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.Note• Save up to 10 items.• An error message appears when you en

Page 223 - Display Estimated ink levels

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84If Printing Is Faint or Uneven.

Page 224

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

Page 225

Important• Be sure to see Gutter Shadow Correction for precautions and other information on usingthis function.Color Pattern...Adjust the image's

Page 226 - Printer Driver Description

(Rotate Right)Rotates the preview image 90 degrees clockwise.• The result will be reflected in the scanned image.• The image returns to its original

Page 227 - Quick Setup tab Description

When (Thumbnail) is displayed on Toolbar:Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only

Page 228

Note• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can becreated per image. In whole image view, multiple cr

Page 229

Advanced Mode TabThis mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone.This s

Page 230

Enter Setting Name and click Add; the name appears in Favorite Settings List.When you click Save, the item appears in the Favorite Settings list and c

Page 231

Note• Zoom rescans the document and displays high-resolution image in Preview.• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly

Page 232 - Related Topics

In thumbnail view:In whole image view: (Thumbnail) / (Whole Image)Switches the view in the Preview area.(3) Preview Area (Clear)Deletes the preview

Page 233

(Uncheck All Frames)Available when two or more frames are displayed.Deselects the checkboxes of the images in thumbnail view. (Select All Frames)Avai

Page 234 - Main tab Description

Note• When multiple images are previewed, different outlines indicate different selection status.• Focus Frame (thick blue outline): The displayed set

Page 235

7. Open the operation panel (F), pull out the paper output tray (G) and paper output support(H), and open the output tray extension (I).Be sure to ope

Page 236 - Color Adjustment Tab

General Notes (Scanner Driver)ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.Scanner Driv

Page 237 - Pattern Print dialog box

• Images may not be scanned correctly in some applications. In that case, increase the operatingsystem's virtual memory and retry.• When image si

Page 238 - Matching Tab

Scanning TipsPositioning Originals (Scanning from Computer)Network Scan SettingsIJ Network Scanner Selector EX2 Menu and Setting Screen312

Page 239

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen for scanning. If items are not placed correct

Page 240 - Page Setup tab Description

Multiple items:Allow 0.4 inch (1 cm) or more space between the edges (di-agonally striped area) of the platen and items, and betweenitems. Portions pl

Page 241

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer

Page 242

If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select theSearch charm, then search for "IJ Network Scanner Selector EX&

Page 243

Select the scanner you want to use and click OK.5. In the Settings (General Settings) dialog box, click OK.The IJ Scan Utility main screen reappears.

Page 244

4. Select your scanner or printer from Scanners and click OK.Select the MAC address of your scanner or printer.Note• When multiple scanners are connec

Page 245 - Specify Margin dialog box

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n

Page 246 - Print Options dialog box

CopyingThis section describes how to load originals and copy them to plain paper loaded in the cassette.1. Pull out the cassette (A) from the printer.

Page 247

Scan Results Are Unsatisfactory (Windows)Scan Results Are Unsatisfactory (Mac OS)Cannot Print/Scan from Smartphone/TabletCannot Set Correctly (Network

Page 248

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Page 249 - Stamp Tab

Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless

Page 250 - Placement Tab

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems323

Page 251 - Background Tab

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Page 252

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Page 253 - Maintenance tab Description

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Page 254 - About dialog box

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Page 255

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Page 256

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs printer connected to wirele

Page 257

4.Align the paper guides (C) with the paper length and width.5.Mount the cassette cover, and then insert the cassette into the printer.After inserting

Page 258 - Installing the MP Drivers

Important• Depending on the wireless router, note that different SSID is assigned for a bandwidth (2.4 GHzor 5 GHz) or its usage (for PC or game machi

Page 259

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Page 260 - Preparing for Wireless Direct

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Page 261

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Page 262 - 3. Select Settings

Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca

Page 263 - Select a setting item

4. Turn off printer.5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup

Page 264

Cannot Find Printer while Using Wireless LANCheck1 Make sure the printer is turned on.Check2 Check the (Network status) icon on LCD.If the icon is

Page 265

Printing Network SettingsNote• IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download

Page 266 - Printable template forms

For more on how to check the computer settings or connection status, see your computer instruction manual orcontact its manufacturer.Note• If you use

Page 267 - Printing template forms

Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet

Page 268 - Start printing

7.Open the operation panel (D), pull out the paper output tray (E) and paper output support(F), and open the output tray extension (G).Be sure to open

Page 269

Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

Page 270 - Paper Settings

To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.To check the current network

Page 271

Check7 Make sure you are using a valid channel.Usable wireless channels may be limited depending on wireless network device used by your computer. See

Page 272

Make sure wireless LAN is enabled on your device.For details, refer to your device's instruction manual.Check4 Make sure printer is selected as c

Page 273

Check1 Make sure the computer is connected to the wireless router.For more on how to check the computer settings or connection status, see your comput

Page 274

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

Page 275 - Making Copies

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.

Page 276

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

Page 277

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe

Page 278 - Setting Items for Copying

Other Network ProblemsChecking Network InformationRestoring to Factory Defaults349

Page 279

11. Open the document cover (J).12. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark (K).13.Close the document

Page 280 - Two-Sided Copying

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Page 281 - Scanning

Make sure Wi-Fi is selected as network interface.3. Check the IP address or MAC address.Click TCP/IP to check the IP address.Click Hardware to check t

Page 282

3 packets transmitted, 3 packets received, 0% packet lossIf packet loss is 100%, communication is not taking place. Otherwise, computer is communicati

Page 283 - Scanning Documents and Photos

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f

Page 284

Printing ProblemsPrinting Does Not StartNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are Unsatisfactory354

Page 285

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The ON lamp flashes while the printer is init

Page 286 - Scanning Easily (Auto Scan)

• For Windows:Deleting the Undesired Print Job• For Mac OS:Deleting the Undesired Print JobCheck5 Is your printer's printer driver is selected wh

Page 287

No Ink Comes OutCheck1 When a FINE cartridge runs out of ink, replace it with a new one.Check2 Is the FINE cartridge installed properly?If you do not

Page 288

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

Page 289 - Features

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Page 290 - Advanced Mode

NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices

Page 291 - Starting from Application

Check9 Are transport unit cover and rear cover attached properly?See Rear View for the positions of the transport unit cover and the rear cover.If the

Page 292 - Scanning in Basic Mode

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Page 293

See also the sections below:Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks AppearColors Are UnclearLines Are MisalignedPaper Is Smud

Page 294

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong363

Page 295 - Advanced Mode Tab

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the print head nozzles clogged?Print the

Page 296

Press down the ink cartridge locking cover until it clicks into place.• When copying, see also the sections below:Check6 Is platen glass dirty?Clean t

Page 297

Colors Are UnclearCheck1 Is nozzle check pattern printed properly?Print the nozzle check pattern to determine whether the ink ejects properly from the

Page 298

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Page 299

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

Page 300 - (2) Toolbar

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

Page 301 - (3) Preview Area

Changing Wireless LAN Connection MethodChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connecting to Another Computer via L

Page 302

Opening Printer Driver's Setup Screen3. Click Maintenance tab and Custom Settings.4. Select Prevent paper abrasion check box and click OK.◦ For M

Page 303

Check10 Set longer ink drying time.This allows the printed surface to dry, preventing smudges and scratches.• For Windows:1. Make sure printer is turn

Page 304

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Page 305

Scanning Problems (Windows)Scanning Problems373

Page 306

Scanning ProblemsScanner Does Not WorkScanGear (Scanner Driver) Does Not Start374

Page 307

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

Page 308

ScanGear (Scanner Driver) Does Not StartCheck 1 Make sure MP Drivers is installed.If not installed, install MP Drivers from the Setup CD-ROM or our we

Page 309

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USBLCD Shows Wrong Langua

Page 310 - Scanner Driver Restrictions

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

Page 311

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

Page 312 - Scanning Tips

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

Page 313

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Page 314

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Page 315 - Network Scan Settings

Installation and Download ProblemsCannot Install MP Drivers (Windows)Updating MP Drivers in Network Environment (Windows)382

Page 316

Cannot Install MP Drivers (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the installati

Page 317

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP

Page 318

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page

Page 319 - Frequently Asked Questions

Errors and MessagesAn Error OccursMessage (Support Code) Appears386

Page 320 - Operation Problems

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, an error message appears on thecomputer screen and the LCD.W

Page 321 - Wireless LAN

Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed

Page 322

Error Regarding Power Cord Being Unplugged Is Displayed(Windows)The printer may have been unplugged while it was on.Check the error message that appea

Page 323 - Other Network Problems

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Page 324 - While using printer:

2. Double-click Universal Serial Bus controllers and USB Printing Support.If USB Printing Support Properties screen does not appear, make sure the pri

Page 325 - Setup (Windows)

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Page 326

Note• A confirmation/warning dialog box may appear when installing, uninstalling or starting upsoftware.This dialog box appears when administrative ri

Page 327

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Page 328 - Settings

2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet P

Page 329 - Environment

List of Support Code for ErrorSupport code appears on the LCD and your computer screen when errors occur.A "support code" is an error number

Page 330 - If icon is displayed:

• 6000 to 6ZZZ6000 6001 6004 6500 6800 68016900 6901 6902 6910 6911 69306931 6932 6933 6936 6937 69386940 6941 6942 6943 6944 69456946 6951 6A80 6A81

Page 331

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

Page 332

1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p

Page 333

Note• When reloading the paper, make sure you are using suitable paper and loading it correctly.• We recommend using paper sizes other than A5 to prin

Page 334

LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Chan

Page 335

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Page 336

1303CausePaper is jammed when feeding paper from cassette.What to Do1. Remove jammed paper.•If the paper is jammed at the paper output slot:1300•If th

Page 337

1304CausePaper is jammed when performing automatic duplex printing.What to Do1. Remove jammed paper.•If the paper is jammed at the paper output slot:1

Page 338

1313CausePaper is jammed as printer pulled in printed paper.What to DoIf the paper is jammed as the printer pulled in the printed paper, try to remove

Page 339

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper from the paper output slot, or if the jammedpaper remains insi

Page 340

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.Pull out the paper at an

Page 341

If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper.• Any paper left

Page 342

Removing Jammed Paper from Rear SideNote• If paper becomes jammed during printing and you need to turn off the printer to remove it, press theStop but

Page 343

4.Slowly pull out paper.Note•Do not touch the inner parts of the printer.If you were not able to remove the paper in this step, detach the transport u

Page 344

2.Slowly pull out paper.Note• Do not touch the inner parts of the printer.3.Make sure all jammed paper is removed.4.Attach transport unit cover.Insert

Page 345 - Network Key Unknown

5.Attach rear cover.Insert the projections of the right side of the rear cover into the printer, and then push the left side of therear cover until it

Page 346

Default Network SettingsLAN Connection DefaultsItem DefaultWLAN active/inactive InactiveSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) A

Page 347 - Changing Its Settings

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

Page 348

1003CausePossible causes include the following.• There is no paper in the cassette.• Paper is not loaded in the cassette properly.What to DoTake the c

Page 349

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are replacing a FINE car

Page 350 - Checking Network Information

1401CauseFINE cartridge is not installed.What to DoInstall the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Contact

Page 351 - Wireless Router

1430CauseFINE cartridge cannot be recognized.What to DoRemove the FINE cartridge and reinstall it.If the error is not resolved, the FINE cartridge may

Page 352

1485CauseAppropriate ink cartridge is not installed.What to DoPrinting cannot be executed because the ink cartridge is not compatible with this printe

Page 353 - Restoring to Factory Defaults

1682CauseFINE cartridge cannot be recognized.What to DoReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con

Page 354 - Printing Problems

1686CauseThe ink may have run out.What to DoThe function for detecting the remaining ink level will be disabled since the ink level cannot be correctl

Page 355 - Printing Does Not Start

1687CauseFINE cartridge is not installed properly.What to DoOpen the scanning unit / cover to open the ink cartridge locking cover, and then remove th

Page 356

1688CauseThe ink has run out.What to DoReplace the ink cartridge and close the scanning unit (cover).If printing is in progress and you want to contin

Page 357 - No Ink Comes Out

*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value isspecified when the

Page 358

1890CauseProtective material or tape may still be attached to FINE cartridge holder.What to DoOpen the scanning unit / cover and make sure the protect

Page 359 - Clean paper feed roller

2110CausePaper settings for printing or copying do not match cassette paper information set on printer.Note• See below for the correct correspondence

Page 360

What to DoSelect OK on the LCD again to display the screen below.Select the appropriate action.Note• Depending on settings, some of the options below

Page 361

• To change the message view setting when printing or copying using the operation panel of theprinter:Feed settings• To change the message view settin

Page 362

2900CauseScanning print head alignment sheet failed.What to DoSelect OK on the printer's LCD and check the following.• Make sure the print head a

Page 363 - Colors Are Wrong

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

Page 364 - White Streaks Appear

4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s

Page 365 - Is platen glass dirty?

5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

Page 366 - Colors Are Unclear

5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

Page 367 - Lines Are Misaligned

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure FINE cartridge holder motion is

Page 368 - Check paper type

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Page 369

5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.After a while, plug in the printer again and turn it back on.If this does

Page 370 - Is inside of printer dirty?

5B02CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Note• In the case of warnings or errors ca

Page 371 - Set longer ink drying time

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

Page 372 - Vertical Line Next to Image

C000CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure FINE cartridge holder motion is

Page 373 - Scanning Problems (Windows)

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

Page 374 - Scanning Problems

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

Page 375 - Scanner Does Not Work

2-2 Result Codes Result codes XXXXXXXX2-3 Result Code Details Result code details http://canon.com/ijnwt3 Wireless LAN Wireless LAN Enable/Disable3-2

Page 376

3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-23 Stateless PrefixLength3Stateless prefix length3XXX3-2-24 St

Page 377 - Mechanical Problems

3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-3-14 Link Local PrefixLengthLink local prefix length XXX3-3-15 IP

Page 378 - Power Does Not Come On

6 Bluetooth Bluetooth settings ―6-1 Bluetooth Setting Bluetooth Enable/Disable6-2 Bluetooth PIN Code Bluetooth PIN code XXXXXXXX6-3 Bluetooth Device A

Page 379 - Power Shuts Off By Itself

Paper Settings on the Printer Driver and the Printer (Paper Size). . . . . . . . . . . . . . . . . . . . 194Various Printing Methods. . . . . . . .

Page 380 - USB Connection Problems

Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDirect).• For

Page 381 - Connect USB cable properly

Handling Paper, Originals, FINE Cartridges, etc.Loading PaperLoading OriginalsReplacing a FINE Cartridge51

Page 382

Loading PaperPaper SourcesLoading Paper in the Rear TrayLoading Paper in the CassetteLoading Envelopes52

Page 383

Paper SourcesThe printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).You can load all supported paper on the rear tray

Page 384

Loading Paper in the Rear TrayYou can load plain paper or photo paper.You can also load envelopes on the rear tray.Loading EnvelopesImportant• If you

Page 385

2. Open the feed slot cover (C).3.Slide the paper guides to open them, and load the paper in the center of the rear tray WITHTHE PRINT SIDE FACING UP.

Page 386 - Errors and Messages

Important• Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) cancause paper jams.Note• Do not load she

Page 387 - An Error Occurs

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe LCD.6.Select the size and type of th

Page 388 - Message Appears on LCD

Note• When printing, select the size and type of the loaded paper on the print settings screen of the operationpanel or the computer.• There are vario

Page 389 - (Windows)

Loading Paper in the CassetteYou can load A4, B5, A5, or Letter-sized plain paper in the cassette.Note• In the cassette, be sure to load only plain pa

Page 390 - Displayed (Windows)

Scanning from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282Scanning According to Item Type o

Page 391

3. Remove the cassette cover (B).4.Slide the paper guide (C) in front and (D) on the right to open the guides.5.Load the paper stack WITH THE PRINT SI

Page 392 - (Mac OS)

If the paper stack is in contact with the protrusion (G), the paper may not be fed properly.6. Align the paper guide (H) in front with the paper stack

Page 393

9.Select the size and type of the loaded paper in the cassette at Page size, then selectRegister.10.Open the operation panel (L), pull out the paper o

Page 394

Note• When printing, select the size and type of the loaded paper on the print settings screen of the operationpanel or the computer.• To prevent inco

Page 395

Loading EnvelopesYou can load Envelope DL and Envelope Com 10 on the rear tray.The address is automatically rotated and printed according to the envel

Page 396 - • A000 to ZZZZ

2. Open the feed slot cover (C).3.Slide the paper guides (D) to open them, and load the envelopes in the center of the rear trayWITH THE PRINT SIDE FA

Page 397

Note• Do not load envelopes higher than the load limit mark (E).5. Close the feed slot cover (F) gently.Important• If the feed slot cover is open, pap

Page 398 - What to Do

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe LCD.6. Select the size and type of t

Page 399

Loading OriginalsLoading Originals on the Platen GlassLoading Based on UseSupported OriginalsHow to Detach / Attach the Document Cover68

Page 400

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Loading Bas

Page 401

Cannot Find Printer while Using Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336Network Connection Prob

Page 402

Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.70

Page 403

Loading Based on UseLoad the original in the correct position according to the function to use. If you do not load the originalcorrectly, it may not b

Page 404

Scanning from Computer (AirPrint)Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on th

Page 405 - Close scanning unit / cover

Loading Two or More Originals on the platen glassPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inches (1 cm) or more spacebetween

Page 406 - Detach rear cover

Supported OriginalsItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/CD,

Page 407 - Slowly pull out paper

How to Detach / Attach the Document CoverDetaching the document cover:Hold up the document cover vertically and then tip it back.Attaching the documen

Page 408

Replacing a FINE CartridgeReplacing a FINE CartridgeChecking Ink Status on the LCDInk Tips76

Page 409 - Attach rear cover

Replacing a FINE CartridgeWhen remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error.In this state, th

Page 410

Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of theprint head, which may be necessary to maintain the per

Page 411

2. Remove the FINE cartridge.Important• Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.• Discard the empty

Page 412

List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395List of Support Code for Error (Paper J

Page 413

Important• If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.Handle a FINE cartridge carefully.• Be caref

Page 414

Important•The printer cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges.6.Cl

Page 415

Checking Ink Status on the LCD1. Make sure that the power is turned on, and display the HOME screen.If the HOME screen is not displayed, press the HOM

Page 416

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing. Ink is not only used for printing,

Page 417

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

Page 418

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Page 419

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

Page 420

If there are missing lines or horizontal white streaks in the pattern:Step3 Clean the print head.From the printerCleaning the Print HeadFrom the compu

Page 421

When the Print Results Are Not Even such as the Ruled Lines AreMisaligned:Step Align the print head.From the printerAligning the Print HeadFrom the co

Page 422

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Page 423

Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses

Page 424

The confirmation screen will appear.7.Select Yes.The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD.

Page 425

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

Page 426

Cleaning the Print HeadIf the pattern D or any color in the pattern C is not printed: (Example: Magenta pattern is not printed)The cleaning is require

Page 427

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Page 428

The confirmation screen will appear.7.Select Yes.The printer starts cleaning the print head.Do not perform any other operations until the printer comp

Page 429

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

Page 430

The confirmation screen will appear.7.Select Yes.The printer starts cleaning the print head deeply.Do not perform any other operations until the print

Page 431

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

Page 432

6. Select Auto head alignment.The confirmation screen will appear.7.Confirm the message, then select Yes.The print head alignment sheet will be printe

Page 433

9.Close the document cover gently, then select OK.The printer starts scanning the print head alignment sheet, and the print head position will be adju

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