Canon BJC-55 Specifications Page 340
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- Table of contents
- TROUBLESHOOTING
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340Troubleshooting
Servicing the Printer
Your Canon printer is designed with the latest technology to provide trouble-free operation.
The warranty card that comes with the printer describes Canon’s limited warranty. Be sure
to read the warranty information to find out about the different service options that are
available to you.
Save your sales receipt for proof of purchase. In the event that your
printer needs service, you will need your proof of purchase to obtain
warranty service.
Be sure to complete Electronic Registration or to fill out the Registration Card and send it in.
This will help Canon give you better support service.
If you seem to have a problem, try to solve it by referring to the troubleshooting information.
If you cannot solve the problem, contact the Canon Customer Care Center.
If you feel your printer needs servicing, contact Canon on the World Wide Web to locate the
Canon Authorized Service Facility (ASF) nearest you. If you do not have access to the Web,
you can call Canon.
Getting Help From Canon
Note
BJC-55.book Page 340 Tuesday, August 15, 2000 2:08 AM
- Contents 2
- 4Contents 4
- Introduction 5
- How to Use This Manual 7
- 8Introduction 8
- Copyright 9
- Disclaimer 9
- Trademarks 10
- FCC Regulations 11
- 12Introduction 12
- Safety Precautions 13
- Printer Location 14
- Power Outlet and Power Cord 15
- 16Introduction 16
- 17Introduction 17
- General Warnings 18
- Battery Pack 19
- 20Introduction 20
- 21Introduction 21
- Transporting the Printer 22
- 23Introduction 23
- Options and Supplies 24
- Paper and special print media 25
- Getting Ready to Print 26
- Front View 27
- Back View 28
- Operation Panel 29
- 30Getting Ready to Print 30
- 31Getting Ready to Print 31
- 32Getting Ready to Print 32
- Using a USB Connection 33
- 34Getting Ready to Print 34
- 36Getting Ready to Print 36
- 37Getting Ready to Print 37
- 38Getting Ready to Print 38
- 39Getting Ready to Print 39
- Paper Handling 40
- Paper and Other Print Media 41
- ■ Printing Area 43
- ■ Plain Paper 44
- ■ Back Print Film 45
- ■ Glossy Photo Cards 45
- ■ Glossy Photo Paper 46
- ■ High Gloss Film 47
- ■ High Resolution Paper 47
- ■ Transparencies 48
- ■ Envelopes 49
- Loading Paper in the Printer 50
- 51Paper Handling 51
- 52Paper Handling 52
- Maintaining the Printer 53
- Using the Battery Pack 54
- 55Maintaining the Printer 55
- ■ Replacing the Battery Pack 56
- 57Maintaining the Printer 57
- 58Maintaining the Printer 58
- 59Maintaining the Printer 59
- BJ Cartridge 60
- ■ Print Head Cleaning 61
- ■ Deep Print Head Cleaning 61
- 62Maintaining the Printer 62
- Cleaning the Print Head 62
- Using the Low-Ink Alert 63
- 65Maintaining the Printer 65
- BCI-11 Black BJ Tank 66
- 67Maintaining the Printer 67
- Replacing BJ Tanks 68
- 69Maintaining the Printer 69
- • Do not touch the green tab 70
- 71Maintaining the Printer 71
- 72Maintaining the Printer 72
- 73Maintaining the Printer 73
- 74Maintaining the Printer 74
- Open the top cover 75
- Remove the BJ cartridge 76
- 77Maintaining the Printer 77
- 78Maintaining the Printer 78
- 79Maintaining the Printer 79
- 80Maintaining the Printer 80
- 81Maintaining the Printer 81
- Cleaning the Printer 82
- 84Maintaining the Printer 84
- 85Maintaining the Printer 85
- 87Maintaining the Printer 87
- ■ Shipping the Printer 88
- 89Maintaining the Printer 89
- Properties dialog box 94
- Using the BJ 96
- From Your Application Program 97
- From the Start Menu 99
- Selecting the Print Mode 101
- Specifying the Print Mode 102
- To save a new print mode 105
- Save As from the pop-up menu 105
- Changing the Page Size 107
- Using Online Help 109
- Main Tab 112
- Page Layout Tab 115
- Printing Type Settings 121
- This page not printed 127
- ■ Stamp/Background Tab 128
- ■ Maintenance Tab 132
- The color is displayed 141
- Drag the column boundaries 149
- Using the BJ Backgrounder 154
- The current print job pauses 155
- Printing With Windows 2000 164
- Printer Driver Basics 165
- ■ From Your Application 166
- 167Printing With Windows 2000 167
- 168Printing With Windows 2000 168
- Setting Up the Printer Driver 169
- Using the Print Advisor 170
- Using the Tabs 171
- 172Printing With Windows 2000 172
- ■ Setting the Page Size 173
- 174Printing With Windows 2000 174
- Confirming the Paper Source 175
- 177Printing With Windows 2000 177
- 178Printing With Windows 2000 178
- 179Printing With Windows 2000 179
- Page Setup Tab 182
- Effects Tab 184
- Profiles Tab 186
- Maintenance Tab 188
- 189Printing With Windows 2000 189
- 190Printing With Windows 2000 190
- 191Printing With Windows 2000 191
- 192Printing With Windows 2000 192
- Printing a Banner 193
- Optimizing Images 194
- 195Printing With Windows 2000 195
- 196Printing With Windows 2000 196
- ■ Adjusting Images 197
- 198Printing With Windows 2000 198
- 199Printing With Windows 2000 199
- Using Maintenance Functions 200
- 201Printing With Windows 2000 201
- 202Printing With Windows 2000 202
- ■ Changing the BJ Cartridge 203
- 204Printing With Windows 2000 204
- Printing With Macintosh 205
- 206Printing With Macintosh 206
- 207Printing With Macintosh 207
- 208Printing With Macintosh 208
- Start the print job 209
- Click the BJC-55 icon 210
- 211Printing With Macintosh 211
- 212Printing With Macintosh 212
- 213Printing With Macintosh 213
- 214Printing With Macintosh 214
- 215Printing With Macintosh 215
- Using Balloon Help 216
- ■ Page Setup Dialog Box 217
- 218Printing With Macintosh 218
- ■ Custom Dialog Box 219
- ■ Printer Utility Dialog Box 220
- 221Printing With Macintosh 221
- 222Printing With Macintosh 222
- 223Printing With Macintosh 223
- 224Printing With Macintosh 224
- 225Printing With Macintosh 225
- ■ Print Dialog Box 226
- 227Printing With Macintosh 227
- 228Printing With Macintosh 228
- 229Printing With Macintosh 229
- 231Printing With Macintosh 231
- 232Printing With Macintosh 232
- 233Printing With Macintosh 233
- 234Printing With Macintosh 234
- 236Printing With Macintosh 236
- 237Printing With Macintosh 237
- ■ Options Dialog Box 238
- 239Printing With Macintosh 239
- 240Printing With Macintosh 240
- 242Printing With Macintosh 242
- 243Printing With Macintosh 243
- 245Printing With Macintosh 245
- 246Printing With Macintosh 246
- 247Printing With Macintosh 247
- 248Printing With Macintosh 248
- 249Printing With Macintosh 249
- 250Printing With Macintosh 250
- Using the BJ Print Monitor 251
- 252Printing With Macintosh 252
- 253Printing With Macintosh 253
- Printing 254
- 255Printing With Macintosh 255
- 257Printing With Macintosh 257
- 258Printing With Macintosh 258
- 259Printing With Macintosh 259
- 260Printing With Macintosh 260
- Troubleshooting 261
- Error Messages 262
- Problems and Solutions 263
- 264Troubleshooting 264
- 265Troubleshooting 265
- 266Troubleshooting 266
- 267Troubleshooting 267
- Macintosh 268
- 269Troubleshooting 269
- 270Troubleshooting 270
- ■ Cannot start the print job 271
- 272Troubleshooting 272
- Click the Details tab 273
- 274Troubleshooting 274
- 276Troubleshooting 276
- 277Troubleshooting 277
- 278Troubleshooting 278
- 279Troubleshooting 279
- 280Troubleshooting 280
- 281Troubleshooting 281
- 282Troubleshooting 282
- 283Troubleshooting 283
- 284Troubleshooting 284
- 285Troubleshooting 285
- 286Troubleshooting 286
- 287Troubleshooting 287
- 288Troubleshooting 288
- 289Troubleshooting 289
- 290Troubleshooting 290
- Selecting Manual Feed 291
- 292Troubleshooting 292
- 293Troubleshooting 293
- ■ Vertical lines are broken 294
- 295Troubleshooting 295
- 297Troubleshooting 297
- 298Troubleshooting 298
- 299Troubleshooting 299
- 300Troubleshooting 300
- 301Troubleshooting 301
- 302Troubleshooting 302
- 303Troubleshooting 303
- 304Troubleshooting 304
- 305Troubleshooting 305
- 306Troubleshooting 306
- 308Troubleshooting 308
- 310Troubleshooting 310
- 312Troubleshooting 312
- 313Troubleshooting 313
- ■ Printer does not turn on 314
- 315Troubleshooting 315
- 316Troubleshooting 316
- ■ Print job halts 317
- 318Troubleshooting 318
- 319Troubleshooting 319
- 320Troubleshooting 320
- ■ Battery is not charging 321
- Beeps Meaning Solution 322
- 323Troubleshooting 323
- Before You Call For Service 323
- 324Troubleshooting 324
- 325Troubleshooting 325
- 327Troubleshooting 327
- 329Troubleshooting 329
- ■ Describing Your System 333
- 335Troubleshooting 335
- 337Troubleshooting 337
- Getting Help From Canon 339
- Servicing the Printer 340
- Specifications 341
- Printer Specifications 342
- 343Specifications 343
- 344Specifications 344
- BJ Cartridges 345
- Paper Specifications 346
- Media Name Media Type Setting 347
- Printing Area 348
- 349Specifications 349
- Right Margin for Custom Size 349
- 350Specifications 350
- Using the Scanner 351
- Scanner Problems 351
- ■ Scanner Driver Basics 353
- Close the cartridge cover 363
- ■ Basic Scanning Procedure 364
- ■ Scanning Area Guidelines 369
- ■ Loading an Image 370
- ■ Using IS Scan 375
- ■ Changing the Scanning Mode 380
- ■ Saving the Settings 386
- ■ Using the Saved Settings 387
- ■ Other IS Scan Features 388
- ■ Using IS Scan Plus 390
- ■ Using Copy 394
- ■ Using Capture Image 397
- ■ Using Capture Photo 399
- ■ Editing a Scanned Image 401
- ■ Printing a Scanned Image 404
- Printing With Windows 2000 405
- ■ Saving a Scanned Image 406
- Menu button 410
- ■ Scanning an Image 412
- Starting IS Scan 416
- Saving Scanned Images 418
- Click the Save button 418
- Make the necessary settings 419
- ■ Adjusting an Image 427
- ■ Modifying an Image 429
- ■ Other IS Scan Functions 433
- Using the Online Help 434
- Help, and Help again 434
- ■ Using the Copy Utility 435
- Click the Copy Utility icon 437
- Close box 439
- White Portion Becomes Grayish 441
- Application Program 449
- ■ Other Scanner Problems 452
- Glossary 460
- 461Glossary 461
- 462Glossary 462
- 463Glossary 463
- 464Glossary 464
- 465Glossary 465
- 466Glossary 466
- 467Glossary 467
- 468Glossary 468
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