Canon C3500 User Manual

MultiPASS C3500USERMANUALCanon

xPrinting Speed Versus Color ... 2-13For Quick Color Printing ...

4-4 Sending Faxes With the MultiPASS C3500 Chapter 4❍ When the document has been sent successfully, thedisplay shows these messages.The MultiPASS auto

Chapter 4 Sending Faxes With the MultiPASS C3500 4-5❍ Press the one-touch speed dialing button (1 through 6)assigned to the number you wish to fax to;

4-6 Sending Faxes With the MultiPASS C3500 Chapter 4Sending a Document Using Group DialingIf you frequently send plain paper faxes to the same group o

Chapter 4 Sending Faxes With the MultiPASS C3500 4-7❍ If there is no group registered under the one-touch speeddialing button or the two-digit code, t

4-8 Sending Faxes With the MultiPASS C3500 Chapter 4To Cancel Automatic RedialingTo cancel automatic redialing, press the STOPbutton. However, youcann

Chapter 4 Sending Faxes With the MultiPASS C3500 4-9Manual SendingIf you would like to speak with the other party before sending a fax tothem, you may

4-10 Sending Faxes With the MultiPASS C3500 Chapter 4Cancel SendingTo stop sending before a fax is complete,follow these steps:❍ If you are sending ma

Chapter 4 Sending Faxes With the MultiPASS C3500 4-11Sending a Document to More Than OneLocation (Sequential Broadcasting)Sequential broadcasting send

4-12 Sending Faxes With the MultiPASS C3500 Chapter 4❍ Simply enter the numbers one after the other:press the desired one-touch speed dialing button o

Chapter 4 Sending Faxes With the MultiPASS C3500 4-13❍The MultiPASS begins the operation approximatelytenseconds after you press the last button (five

xiSending a Document to More Than One Location (Sequential Broadcasting) ...

4-14 Sending Faxes With the MultiPASS C3500 Chapter 4The MultiPASS has three resolution settings.You use the RESOLUTIONbutton to set the resolution fo

Chapter 4 Sending Faxes With the MultiPASS C3500 4-15❍ The LCD shows the current resolution.❍ Press RESOLUTIONonce or twice more to display theresolut

4-16 Sending Faxes With the MultiPASS C3500 Chapter 4Sending PC FaxesYou can create a fax memo in the MultiPASS Desktop Manager or createand send a PC

Chapter 4 Sending Faxes With the MultiPASS C3500 4-17Specifying a Fax RecipientYou must specify at least one fax recipient—the individual and/or group

4-18 Sending Faxes With the MultiPASS C3500 Chapter 4Removing a fax recipientYou can remove a name included in the Recipients box by clicking thename

Chapter 4 Sending Faxes With the MultiPASS C3500 4-19Previewing the cover pageTo view a selected cover page before sending the fax,click Preview.Theco

4-20 Sending Faxes With the MultiPASS C3500 Chapter 4Entering a memoYou can include a memo on the fax cover page if the cover page isdesigned to accep

Chapter 4 Sending Faxes With the MultiPASS C3500 4-21If a fax fails (for example, because of an incorrect fax number), itremains in the Send Fax Manag

4-22 Sending Faxes With the MultiPASS C3500 Chapter 4Creating a Fax MemoA fax memo is generally a brief (one-page maximum) fax sent directlyfrom the D

Chapter 4 Sending Faxes With the MultiPASS C3500 4-23NBecause the fax memo is not originating from a document created inanother Windows application,be

xii6 Scanning With the MultiPASS C3500Exploring the ScanGear Window ... 6-2Display

4-24 Sending Faxes With the MultiPASS C3500 Chapter 4❍ See Specifying Send Fax Information starting on page 4-16for details.The MultiPASS Desktop Mana

Chapter 4 Sending Faxes With the MultiPASS C3500 4-25Using the Send Fax ManagerFor each PC fax you send,a job is created in the Send Fax Manager. Todi

4-26 Sending Faxes With the MultiPASS C3500 Chapter 4ToolbarThe toolbar provides quick access for performing certain Send FaxManager tasks.In circumst

Chapter 4 Sending Faxes With the MultiPASS C3500 4-27One of the following statuses is assigned to each job in the Send FaxManager.ActiveThe active job

4-28 Sending Faxes With the MultiPASS C3500 Chapter 4Stopping an Active JobIf necessary, you can stop the active job from processing.When you doso, th

Chapter 4 Sending Faxes With the MultiPASS C3500 4-29Viewing a JobDocuments in the Send Fax Manager can be viewed, but not edited orsaved, as follows:

4-30 Sending Faxes With the MultiPASS C3500 Chapter 4Displaying the Fax LogIn the Desktop Manager, choose the Fax Log command from the Toolsmenu or th

Chapter 4 Sending Faxes With the MultiPASS C3500 4-31Designing a Fax Cover PageIn addition to the set of predefined fax cover pages that areautomatica

4-32 Sending Faxes With the MultiPASS C3500 Chapter 4Using the Cover Page Designer The Cover Page Designer window looks similar to this.Menu BarThe me

Chapter 4 Sending Faxes With the MultiPASS C3500 4-33Image ToolbarThe Image toolbar provides quick access to commands you use to select,lasso, move, z

xiiiPrinting the Document ... 7-38Previewing the Document Before P

4-34 Sending Faxes With the MultiPASS C3500 Chapter 4Creating a New Cover PageThe following instructions summarize the overall procedures forcreating

Chapter 4 Sending Faxes With the MultiPASS C3500 4-35❍ When you have completed the cover page design, choosethe Save command from the File menu or too

4-36 Sending Faxes With the MultiPASS C3500 Chapter 4❍ You see a screen similar to this:❍ In the Select Image for New Cover Page dialog box, locatethe

Chapter 4 Sending Faxes With the MultiPASS C3500 4-37Adding Labels and Text You may want to add labels for the data fields you will be using (such asT

4-38 Sending Faxes With the MultiPASS C3500 Chapter 4Editing text added to a cover page1. On the Annotation toolbox, with the Selection tool selected,

Chapter 4 Sending Faxes With the MultiPASS C3500 4-395. Click the Stamp tool on the Annotation toolbox.6. Click the mouse at the location where you wa

4-40 Sending Faxes With the MultiPASS C3500 Chapter 44. In the Text Stamp Edit dialog box, type the text you wish to assign tothe Stamp.•To add a date

Chapter 4 Sending Faxes With the MultiPASS C3500 4-41Creating a Drawing GraphicYou can also annotate your cover page with one or more drawing objectst

4-42 Sending Faxes With the MultiPASS C3500 Chapter 44. Right-click inside the newly drawn square or rectangle to select thedesired text adjustment op

Chapter 4 Sending Faxes With the MultiPASS C3500 4-434. On the File menu, click Save or Save As.•If you would like to keep the original page, use Save

xiv10 TroubleshootingPaper Jams ... 10-3Jams i

4-44 Sending Faxes With the MultiPASS C3500 Chapter 4Copying FieldsIf you want to copy a field or graphic item and paste it into anotherWindows applic

Chapter 4 Sending Faxes With the MultiPASS C3500 4-45Straightening a Document DisplayIn designing a cover page,you may need to straighten the base ima

4-46 Sending Faxes With the MultiPASS C3500 Chapter 4❍ From the Image toolbar, click the Zoom tool and:•To increase magnification, click the document.

Chapter 4 Sending Faxes With the MultiPASS C3500 4-47Editing the Base Image While working with a cover page,you may need to edit the base imagethat un

4-48 Sending Faxes With the MultiPASS C3500 Chapter 4Changing Text AttributesOnce you have placed text labels and fields in the layout area, you canch

Chapter 4 Sending Faxes With the MultiPASS C3500 4-49Changing Text Color1. In the layout area, select the field(s) you want to change.2. Choose the Fo

4-50 Sending Faxes With the MultiPASS C3500 Chapter 4Adding a sticky-note1. In the Annotations toolbox, click the Sticky-Note tool and drag thecursor

Chapter 4 Sending Faxes With the MultiPASS C3500 4-51Reverting to the Last Saved VersionIf you are dissatisfied with changes that you have made to you

4-52 Sending Faxes With the MultiPASS C3500 Chapter 43. In the Rename dialog box, type the new name for the cover page andclick OK.4. Click OK to clos

Chapter 5 Receiving Faxes 5-1Receiving FaxesThe MultiPASS C3500 has four Receive Modes:❍ Fax Only Mode❍ Fax/Tel Mode❍ Manual Mode❍ Answer Machine Mode

Chapter 1 Introduction 1-1Introduction1IntroductionThank you for purchasing the Canon MultiPASS C3500—the multi-talented color printer for your home o

5-2 Receiving Faxes Chapter 5Receiving Documents Automatically—Fax Only ModeWhen you set up the MultiPASS for a dedicated fax line, the unit isprepare

Chapter 5 Receiving Faxes 5-3Receiving Documents Manually—Manual ModeYou will want to set your MultiPASS to receive documents manuallywhen you want to

5-4 Receiving Faxes Chapter 5Use the telephone to receive manual calls as follows:1. When you answer a call and hear a long beep or silence,a fax isbe

Chapter 5 Receiving Faxes 5-5Using the MultiPASS With an Answering MachineFollow these guidelines when using the MultiPASS with an answeringmachine:❍

5-6 Receiving Faxes Chapter 5After printing the document(s) stored in memory, the MultiPASS erasesthe document(s) from memory.NIf you are using the Mu

Chapter 5 Receiving Faxes 5-7Receiving a Fax Into the In BoxTo receive a fax into the In Box of the MultiPASS Desktop Manager, yourcomputer must be on

5-8 Receiving Faxes Chapter 5Printing a Received Fax When Your Computer Is OffWhen a document is in its memory, the MultiPASS displays the messageREC’

Chapter 5 Receiving Faxes 5-9Using the Distinctive Ring Pattern Detection (DRPD) FeatureSome phone companies offer a distinctive ring pattern (DRP) se

5-10 Receiving Faxes Chapter 5How DRPD Responds to CallsWhen there is an incoming call, the MultiPASS checks the incoming ring pattern and determines

Chapter 6 Scanning With the MultiPASS C3500 6-1You can use the MultiPASS C3500 to scan documents from the DesktopManager, or from any TWAIN-compliant

1-2 Introduction Chapter 1Supplies and AccessoriesYour MultiPASS C3500 supports excellent and unique print mediaoptions that will allow you to produce

6-2 Scanning With the MultiPASS C3500 Chapter 6Exploring the ScanGear WindowThis section provides an overview of the basics of the ScanGear window.Det

Chapter 6 Scanning With the MultiPASS C3500 6-3Scan Option TabsThe Scan Option tabs provide adjustment options when performing apreview or final scan.

6-4 Scanning With the MultiPASS C3500 Chapter 63. In the ScanGear window, specify the scan preview options for yourdocument as necessary.4. Click Prev

Chapter 6 Scanning With the MultiPASS C3500 6-56. Replace your document in the ADF of the MultiPASS.7. Click Scan.When complete, the image appears in

6-6 Scanning With the MultiPASS C3500 Chapter 6Setting the Scan ResolutionYou can set the resolution of a scanned image based on the selectedoutput de

Chapter 6 Scanning With the MultiPASS C3500 6-7ScanningSetting Preferences You can select a preference that governs how your source image isscanned us

6-8 Scanning With the MultiPASS C3500 Chapter 6Setting Paper SizeSelect a paper size that corresponds to the size of your source document.If your docu

Chapter 6 Scanning With the MultiPASS C3500 6-9ScanningSetting Black and White OptionsIf you choose black and white as your scan mode, you can also se

6-10 Scanning With the MultiPASS C3500 Chapter 6Adjusting the Preview Image ViewTo make it easier to work with your preview image, you can changeaspec

Chapter 6 Scanning With the MultiPASS C3500 6-11ScanningIn defining the selection size,regardless of the method you choose, youcan maintain the curren

Chapter 1 Introduction 1-3IntroductionNBJ cartridges contain the Bubble Jet print head and ink, while BJ tankscontain ink only. Some BJ cartridges, li

6-12 Scanning With the MultiPASS C3500 Chapter 6Reversing the Image Tone You can create a negative of an image for stylistic effect. A negativeimage i

Chapter 6 Scanning With the MultiPASS C3500 6-13ScanningAdjusting Contrast and BrightnessYou can adjust the contrast and/or brightness of a grayscale

6-14 Scanning With the MultiPASS C3500 Chapter 6•If you use threshold as your scan option, since it is by definitiona high contrast image mode, you ca

Chapter 7 Working With Documents in the Desktop Manager 7-1Documents inDesktop ManagerThis chapter contains information and instructions for managing,

7-2 Working With Documents in the Desktop Manager Chapter 7Selecting a Document in Document ViewWith the folder open, do one of the following.❍ For a

Chapter 7 Working With Documents in the Desktop Manager 7-3Printing a Document in the Desktop ManagerYou can print a document from any folder in the D

7-4 Working With Documents in the Desktop Manager Chapter 7Creating a FolderTo better organize your documents in the Desktop Manager, you cancreate ad

Chapter 7 Working With Documents in the Desktop Manager 7-5Copying a DocumentA document can be copied within the same user-defined folder, or from one

7-6 Working With Documents in the Desktop Manager Chapter 7To rename a document,do one of the following.❍ Click the document,then choose the Rename co

Chapter 7 Working With Documents in the Desktop Manager 7-7Deleting a DocumentOpen the folder with the document you want to delete and click thedocume

1-4 Introduction Chapter 1You can also purchase the optional Canon BC-22e Photo Kit,whichincludes everything you need to produce photo-realistic image

7-8 Working With Documents in the Desktop Manager Chapter 7Emptying the Trash FolderDocuments remain in the Trash folder until you move them to a user

Chapter 7 Working With Documents in the Desktop Manager 7-9Exporting a DocumentYou can export a document from the Desktop Manager, saving it to anyspe

7-10 Working With Documents in the Desktop Manager Chapter 7Manipulating a Document in Document ViewIf you are working in Document View, you can manip

Chapter 7 Working With Documents in the Desktop Manager 7-11❍ Drag the scroll tab on the right side of the document.Removing a Page From a DocumentYou

7-12 Working With Documents in the Desktop Manager Chapter 7Merging a DocumentYou can merge two documents to combine them into a single document.The d

Chapter 7 Working With Documents in the Desktop Manager 7-13Documents inDesktop ManagerAdding a creator to the index1. In the Desktop Manager, on the

7-14 Working With Documents in the Desktop Manager Chapter 7Adding an owner to the index1. In the Desktop Manager, on the Tools menu, point to Index B

Chapter 7 Working With Documents in the Desktop Manager 7-15Documents inDesktop ManagerAdding keywords to the index1. In the Desktop Manager, on the T

7-16 Working With Documents in the Desktop Manager Chapter 7Assigning Index Criteria to DocumentsAfter setting up your index entries, you can assign t

Chapter 7 Working With Documents in the Desktop Manager 7-17Documents inDesktop Manager4. To change the Creator of the document, click the Creator but

Chapter 1 Introduction 1-5IntroductionServicing the MultiPASS C3500The Canon MultiPASS C3500 is designed with the latest technology to provide trouble

7-18 Working With Documents in the Desktop Manager Chapter 76. To change Keywords assigned to the document, click the Keywordsbutton.•Click a keyword

Chapter 7 Working With Documents in the Desktop Manager 7-19Documents inDesktop ManagerSearching for Your DocumentsYou can search for a particular doc

7-20 Working With Documents in the Desktop Manager Chapter 75. To search by Keywords, click the Keywords button.Highlight eachKeyword by which you wan

Chapter 7 Working With Documents in the Desktop Manager 7-21Documents inDesktop Manager7. Click Search.The search is conducted on all of your folders.

7-22 Working With Documents in the Desktop Manager Chapter 7Modifying a DocumentYou can open a document to view its contents,and then annotate it with

Chapter 7 Working With Documents in the Desktop Manager 7-23Documents inDesktop ManagerTo annotate a document:1. With the document open in the MultiPA

7-24 Working With Documents in the Desktop Manager Chapter 7Menu BarThe menu bar contains commands that enable you to perform varioustasks with your d

Chapter 7 Working With Documents in the Desktop Manager 7-25Documents inDesktop ManagerDocument Display AreaThe document itself is displayed and modif

7-26 Working With Documents in the Desktop Manager Chapter 7Adjusting Your View of a DocumentIn annotating a document, you may need to adjust your vie

Chapter 7 Working With Documents in the Desktop Manager 7-27Documents inDesktop Manager2. On the Straighten toolbar, click the Rotate Clockwise or Rot

iiCopyrightThis manual is copyrighted by Canon Computer Systems,Inc. (CCSI)with all rights reserved. Under the copyright laws, this manual may notbe r

1-6 Introduction Chapter 1❍ Do not use the MultiPASS near water. If you spill liquid on or into the unit, unplug it immediately and call the Customer

7-28 Working With Documents in the Desktop Manager Chapter 7Scrolling through a Zoomed Cover PageIf you need to work on particular aspects of a docume

Chapter 7 Working With Documents in the Desktop Manager 7-29Documents inDesktop ManagerEditing the Base Image While working with a document, you may n

7-30 Working With Documents in the Desktop Manager Chapter 7Adding Annotations to Your DocumentTo annotate a document through the MultiPASS Viewer, yo

Chapter 7 Working With Documents in the Desktop Manager 7-31Adding Text to a DocumentYou can add text on any portion of your document.When you do so,y

7-32 Working With Documents in the Desktop Manager Chapter 7Adding a Sticky-NoteRather than add text directly to a document,as you do with the Texttoo

Chapter 7 Working With Documents in the Desktop Manager 7-33Inserting a StampYou can add either a text or graphic image stamp to your document. TheDes

7-34 Working With Documents in the Desktop Manager Chapter 79. Click the Stamp tool on the Annotation toolbox.10. Click the mouse at the location wher

Chapter 7 Working With Documents in the Desktop Manager 7-35Editing a text stamp1. Choose the Select Stamp command from the Annotation menu.2. Click t

7-36 Working With Documents in the Desktop Manager Chapter 7Highlighting a region1. On the Annotations toolbox, click the Highlighter tool.2. To selec

Chapter 7 Working With Documents in the Desktop Manager 7-37Selecting One or More AnnotationsTo revise an annotation, you must first select it.In most

Chapter 1 Introduction 1-7IntroductionMain Components of the MultiPASS C3500Before using the MultiPASS C3500, it’s a good idea to familiarizeyourself

7-38 Working With Documents in the Desktop Manager Chapter 7Removing an AnnotationIf you decide you no longer want an item to appear in a document, yo

Chapter 7 Working With Documents in the Desktop Manager 7-39Previewing the Document Before Printing1. Choose the Print Preview command from the File m

7-40 Working With Documents in the Desktop Manager Chapter 7

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-1Setup and UtilitiesDesktop ManagerThis chapter contains information and instructions on

8-2 Setup and Other Utilities in the Desktop Manager Chapter 8Fax SetupThe Desktop Manager contains setup options that define the faxoperation of your

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-31. In the Fax Setup dialog box, click the appropriate tab to display theoptions you want

8-4 Setup and Other Utilities in the Desktop Manager Chapter 8Date FormatYou can select the format used to display the date on the MultiPASSLCD and fo

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-5Fax InformationYou can specify the following information that displays as the header for

8-6 Setup and Other Utilities in the Desktop Manager Chapter 8SpeedYou can set the transmission speed used to send faxes. The higher thesetting, the f

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-7❍ Error and First Page—the page on which the error occurred,allpages following the error

Back ViewInside the Printer Area1-8 Introduction Chapter 1LINE JACKTELEPHONE/ANSWERINGMACHINE/MODEMJACKPARALLEL CABLECONNECTORMANUAL FEEDSLOTPOWER COR

8-8 Setup and Other Utilities in the Desktop Manager Chapter 8❍ Dedcated Fax Receive (FaxOnly)—Automatically receive only faxcalls❍ Manual Receive (Ma

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-9Setting Up Advanced Receive Fax OptionsTo change the following Advanced Receive Send Fax

8-10 Setup and Other Utilities in the Desktop Manager Chapter 8Fax/Telephone Switching OptionsYou set the options if your Receive mode is Fax/Tel swit

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-11Remote ReceiveYou select this option so that you can receive a fax by pressing an IDcod

8-12 Setup and Other Utilities in the Desktop Manager Chapter 8Setting Up Speed Dial AssignmentsOn the Speed Dial tab, you can set up fax numbers for

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-13To remove a recipient from a speed dial code, select the speed dialassignment, and then

8-14 Setup and Other Utilities in the Desktop Manager Chapter 84. In the Speed Dial list box, select the first recipient and click Add.Repeat this pro

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-15Include Annotations OnYou can specify on what documents you want to display or hidedocu

8-16 Setup and Other Utilities in the Desktop Manager Chapter 81. Click the next Empty location, then click Edit; or click a blanklauncher icon,click

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-17Editing a Launcher Application1. Choose the Launcher Setup command from the Setup menu.

Using the Operator PanelThis section presents a brief description of the operator panel on theMultiPASS C3500.Document feed leverSet this lever to the

8-18 Setup and Other Utilities in the Desktop Manager Chapter 8Making a Phone Call From the DesktopManagerYou can use the MultiPASS and Desktop Manage

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-193. To add an individual to the Address Book, click New Individual andcomplete the Indiv

8-20 Setup and Other Utilities in the Desktop Manager Chapter 8If you close the MultiPASS Server, you can open it from the Windowsdesktop:❍ From the W

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-21The MultiPASS Server window contains commands that enable you to:open the Desktop Manag

8-22 Setup and Other Utilities in the Desktop Manager Chapter 8Attention NeededThe MultiPASS needs your attention for situations such as theMultiPASS

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-23Removing the MultiPASS Server From StartUpClosing the MultiPASS Server does not remove

8-24 Setup and Other Utilities in the Desktop Manager Chapter 8Adding the MultiPASS Server to StartUpWhen you reconnect your MultiPASS printer device,

Chapter 8 Setup and Other Utilities in the Desktop Manager 8-25Uninstalling the MultiPASS SoftwareIf you are planning on reinstalling the MultiPASS De

8-26 Setup and Other Utilities in the Desktop Manager Chapter 85. Highlight Canon MultiPASS Desktop Manager 3.0 and click theAdd/Remove button.6. Foll

Chapter 9 Maintaining the MultiPASS C3500 9-1Maintaining theMultiPASS C3500This chapter describes the routine maintenance required for yourMultiPASS C

RESOLUTION buttonPress this to select the resolution the MultiPASS will use for thedocument you want to fax or copy.One-touch Speed Dial/Function butt

9-2 Maintaining the MultiPASS C3500 Chapter 9MultiPASS GuidelinesFollow these guidelines to avoid damage to your MultiPASS and harm toyou or others:❍

Maintaining theMultiPASS C3500Routine MaintenanceYour MultiPASS requires little routine maintenance.Follow theseguidelines to keep your MultiPASS in g

❍ Disconnect the power cord from the MultiPASS before cleaning.❍ Open the printer cover by grasping the paper guides and lifting.❍ Use a clean, soft,

❍ Separation guideWipe with a dry, soft cloth.❍ White sheet and scanning glassUse a clean, soft, lint-free cloth moistened with water toclean the whit

❍ Dirt and dust particles that collect on the underside ofthe operation panel also affect the quality of thedocuments you copy or send.❍ Use a soft, d

Maintaining theMultiPASS C3500Printing the Nozzle CheckUse this test print to check that each print head nozzle is operatingproperly.Make sure the Mul

9-8 Maintaining the MultiPASS C3500 Chapter 9Cleaning the BJ Cartridge Print HeadTo maintain the best possible print quality, you need to clean the BJ

Chapter 9 Maintaining the MultiPASS C3500 9-9BJ Cartridge GuidelinesYou can use these cartridges with the MultiPASS:❍ BC-21e Color BJ CartridgeContain

BJ Cartridge and BJ Tank MaintenanceThe most important thing you can do to extend the life of your MultiPASS and to ensure optimum print quality is ta

Maintaining theMultiPASS C3500Using InkCanon has more engineers dedicated to creating quality ink forproviding the best results for output on Bubble J

Chapter 1 Introduction 1-11IntroductionSpecial Function ButtonsFUNCTION buttonUse to register user settings, to run the print head cleaning process,or

If you are using the BC-21e Color BJ Cartridge and your output isblank, one of the BJ tanks is probably out of ink. See the instructionsstarting on pa

Chapter 9 Maintaining the MultiPASS C3500 9-13CDo not try to move the cartridge holder manually; this may damage theunit. If the cartridge holder does

9-14 Maintaining the MultiPASS C3500 Chapter 9❍ Peel the protective foil off the new BJ cartridge’spackaging, and remove the cartridge.❍ Carefully lif

Chapter 9 Maintaining the MultiPASS C3500 9-15❍ The BJ cartridge locks into position.❍ Do not apply excessive force.The MultiPASS cleans the print hea

9-16 Maintaining the MultiPASS C3500 Chapter 9Replacing a BJ Tank in the BC-21e Color BJ CartridgeIf you perform a print operation correctly but the o

Chapter 9 Maintaining the MultiPASS C3500 9-17❍ The color BJ tank is on the left; the black BJ tank is on theright.❍ Grasp the tab on the top of the t

9-18 Maintaining the MultiPASS C3500 Chapter 9❍ If you are replacing both tanks, repeat steps 3 through 6for the other BJ tank.❍ Make sure each tank i

Chapter 9 Maintaining the MultiPASS C3500 9-19Storing a BJ CartridgeWhenever you unwrap a BJ cartridge, you must either install it in theMultiPASS or

9-20 Maintaining the MultiPASS C3500 Chapter 9NWhenever you remove a BJ cartridge from the MultiPASS, store thecartridge in the storage box (unless yo

1-12 Introduction Chapter 1Loading Paper in the Sheet FeederThe paper you load in the sheet feeder is used for printing documents or for incoming faxe

9-22 Maintaining the MultiPASS C3500 Chapter 9

TroubleshootingThis chapter contains information to help you solve problems you mayhave when using the MultiPASS C3500. It includes:❍ Paper jams❍ LCD

10-2 Troubleshooting Chapter 10If you need to contact Canon directly, make sure you have the followinginformation:❍ Product name—MultiPASS C3500❍ Seri

TroubleshootingPaper JamsOn occasion, the document feeding into the MultiPASS or the paper inits sheet feeder may misfeed or jam.You can usually clear

❍ While holding the operator panel open, remove thedocument.❍ Pull it in either direction, but DO NOT force it.❍ If a multipage document is loaded, re

Jams in the Sheet Feeder❍ Fan the paper, and tap it on a flat surface to even out the stack.❍ Reinsert the paper into the sheet feeder. Make sure youa

10-6 Troubleshooting Chapter 10LCD MessagesThe following messages are displayed in the LCD when the MultiPASS is performing a function or encounters a

TroubleshootingMessage Error Code Cause ActionCHANGE CARTRIDGE #052 The BJ cartridge is Replace the BJ cartridge.empty or its ink has The unit will th

10-8 Troubleshooting Chapter 10Message Error Code Cause ActionDIALING — The MultiPASS is Press STOP if you dialing the receiving want to cancel the f

Chapter 10 Troubleshooting 10-9Message Error Code Cause ActionMEMORY FULL #037 The memory of the Print out any documentsMultiPASS is full that are st

Chapter 1 Introduction 1-13❍ Align the edge of the paper with the right edge of thesheet feeder.❍ Secure the stack with the paper guide.Preparing Docu

Message Error Code Cause ActionREC. PAPER JAM #009 The MultiPASS has no Add paper or clear the paper in its sheet feeder, jam, then press STOP.or has

TroubleshootingPrinting ProblemsProblem Cause SolutionThe ALARM light The MultiPASS may have a Clear any paper jams.See comes on and the paper jam.

Problem Cause SolutionData from computer is The print head unit may need Clean the print head. Seenot printed (continued) cleaning. page 9-8.The BJ c

Chapter 10 Troubleshooting 10-13Problem Cause SolutionThe printed output is There may be a communication Make sure the computer not what you expected

10-14 Troubleshooting Chapter 10Problem Cause SolutionPrint jobs vanish or you Another Windows application Uninstall or remove theare printing garbage

Chapter 10 Troubleshooting 10-15Problem Cause SolutionPrint quality is not what BJ cartridge may be Make sure the BJ cartridgeyou expect (continued) i

10-16 Troubleshooting Chapter 10Color Printing ProblemsProblem Cause SolutionPrinter prints only in The MultiPASS printer driver Make sure the MultiP

Chapter 10 Troubleshooting 10-17Problem Cause SolutionColors in a line are The print settings may not If you are printing highuneven or different be

10-18 Troubleshooting Chapter 10Problem Cause SolutionPaper is loaded skewed Paper may not be stacked Make sure the stack of paper(printing is skewed

Chapter 10 Troubleshooting 10-19Problem Cause SolutionRepeated paper jams The paper you are using may Fan the paper before stackingoccur be causing th

1-14 Introduction Chapter 1❍ Remove all staples,paper clips, and the like before feeding thedocument.❍ Make sure any glue, ink, or correction fluid on

10-20 Troubleshooting Chapter 10Problem Cause SolutionCannot send a The one-touch or coded Check the one-touch or codeddocument (continued) speed dia

Chapter 10 Troubleshooting 10-21Problem Cause SolutionCannot receive a The MultiPASS may not be To receive faxes automatically,fax automatically set

10-22 Troubleshooting Chapter 10Problem Cause SolutionPrint quality is poor You may not be using the Be sure you are using papercorrect type of paper

Chapter 10 Troubleshooting 10-23Telephone ProblemsProblem Cause SolutionYou cannot dial The telephone line may Be sure the telephone line isnot be con

10-24 Troubleshooting Chapter 10Problem Cause SolutionThe MultiPASS will not The document may not be Make sure a document is setmake a copy (continued

Chapter 10 Troubleshooting 10-25Technical NotesUsing Other Bi-directional DevicesIf you have another bi-directional device (such as a Windows Printing

10-26 Troubleshooting Chapter 104. Remove any pass-through devices, switch boxes, zip drives, tapebackups, docking stations, scanners, and any softwar

Appendix A Specifications A-1SpecificationsPrinting SpecificationsPrinting MethodBubble Jet ink on-demandPaper HandlingAutomatic feedManual feedSheet

A-2 Specifications Appendix AMedia Type RecommendedGlossy photo paper Canon Glossy Photo Paper GP-201Banner paper Canon Banner PaperBrilliant white pa

SpecificationsPrintable Area—PapersThe shaded portion in the following figure shows the printing area forpaper. The table lists the minimum margins.Al

Chapter 1 Introduction 1-15❍ Insert the document face down (letterhead first) into theADF until you hear a beep.❍ Adjust the document guides to the wi

BJ CartridgesBC-21e Color BJ CartridgePrint head 64 nozzles for black24 nozzles for each color (cyan, magenta,yellow)Print head life Approximately 2,0

SpecificationsFacsimileApplicable linePublic switched telephone networkCompatibilityG3Data compression systemMH, MR, MMR (ECM-MMR)Modem typeFax modemM

DialingAutomatic dialingOne-touch speed dialing (6 locations)Coded speed dialing (50 locations)Group dialing (55 locations)Manual dialing (with numeri

SpecificationsCopierScanning resolutionB&W Text: 203 pels/in × 196 lines/inB&W Photo: 360 × 360 dpi with halftone Printing resolution360 × 360

A-8 Specifications Appendix AAutomatic document feederPaper size—Up to 30 letter-size or A4-size sheets10 legal size sheets(Based on 20 lb paper)Paper

Appendix A Specifications A-9Scanned imageThe actual scanned image size for the MultiPASS C3500 is shown below.This information applies to documents t

A-10 Specifications Appendix AGeneral SpecificationsPower Source120V/60HzPower ConsumptionApprox. 48W (Maximum)Approx. 8.4W (Standby)Dimension (W x D

Appendix A Specifications A-11Space RequirementsSpecifications11 in (281 mm)24.3 in (618 mm)14.4 in (365 mm)16 in (400 mm)

A-12 Specifications Appendix AReceiving Faxes and Phone CallsAutomatically—Fax/Tel ModeIn Fax/Tel mode,the MultiPASS monitors all incoming calls to se

Appendix B Using the MultiPASS C3500 as a Stand-alone Fax B-1Stand-alone FaxIf you plan to use the MultiPASS C3500 as a stand-alone fax, and you donot

iiiUSERS IN U.S.A.PRE-INSTALLATION REQUIREMENTS FOR CANONFACSIMILE EQUIPMENTA. LocationSupply a suitable table, cabinet,or desk.See Appendix A for the

1-16 Introduction Chapter 1Adding Pages to the DocumentIf you want to add pages while the MultiPASS is sending a document,wait until the last page is

Option Description/SettingsRX MODE Sets the Receive Mode.FILE PRINT Prints documents stored in the MultiPASS’smemory (when the MultiPASS DesktopManage

Entering Your User InformationFollow the steps below to set the date and time for your MultiPASS andto enter your fax number and your name. The date a

❍ Set the time using the 24-hour clock system.❍ Example:07:30 = 7:30 A.M.17:05 = 5:05 P.M.❍ You can enter a space with the > button to make yournum

❍ After a few seconds, the LCD display changes to:❍ Press the button with the letter you want to enter; forexample, press 2 three times to enter a cap

The MultiPASS returns to standbymode.Press STOP tocomplete theregistration.DATA ENTRY OKPress START/COPYwhen you finishentering yourname.B-6 Using the

Chapter 1 Introduction 1-17Identifying Your DocumentsWhen sending a document, the following information is printed out by the receiving fax: your fax

1-18 Introduction Chapter 1Copying DocumentsOne of the convenient features of the MultiPASS is its ability to makehigh-quality copies.You can make up

Chapter 1 Introduction 1-19❍ To change the copying resolution, press the RESOLUTIONbutton.NWhen copying in black and white:•Use B&W TEXTresolution

1-20 Introduction Chapter 1❍ To stop copying at any time,press STOP.You may need tolift the operator panel to remove the document (see page10-3 for de

Chapter 2 Printing With the MultiPASS C3500 2-1PrintingThis chapter describes how to use the MultiPASS C3500 to print yourdocuments. Once you have ins

2-2 Printing With the MultiPASS C3500 Chapter 2Paper HandlingOne of the most important things you can do to assure the best possibleprinting performan

Chapter 2 Printing With the MultiPASS C3500 2-3PrintingHigh Resolution PaperThe Canon High Resolution Paper HR-101 is designed to producephoto-realist

2-4 Printing With the MultiPASS C3500 Chapter 2High Gloss FilmThe Canon High Gloss Film HG-101 features a bright white finish thatlends striking visua

Chapter 2 Printing With the MultiPASS C3500 2-5PrintingInstalling a Printer DriverBefore you can use any type of printer with your computer, you musti

ivIN CASE OF EQUIPMENT MALFUNCTIONShould any malfunction occur which cannot be corrected by the proceduresdescribed in this User’s Manual, disconnect

2-6 Printing With the MultiPASS C3500 Chapter 2❍ Choose Print or Print Setup from the File menu.❍ You will see a screen similar to this:❍ Click on the

Chapter 2 Printing With the MultiPASS C3500 2-7PrintingPrinter Setup Within WindowsYou can use the MultiPASS with all your Windows 98 and Windows 95ap

2-8 Printing With the MultiPASS C3500 Chapter 2Using the Windows TabsThe MultiPASS Printer Driver for Windows has several tabs from whichyou can selec

Chapter 2 Printing With the MultiPASS C3500 2-9Printing❍ PaperThis tab allows you to specify page orientation, paper size, and typeof print media.❍ Gr

2-10 Printing With the MultiPASS C3500 Chapter 2❍SettingThis tab allows you to turn on or off the Setup Analyzer. It alsoallows you to save up to four

Chapter 2 Printing With the MultiPASS C3500 2-11PrintingRecommended Graphics SettingsYou can select the following printing options from the Graphics t

2-12 Printing With the MultiPASS C3500 Chapter 2Using the Setup AnalyzerThe Setup Analyzer allows the printer driver to evaluate your choice ofprintin

Chapter 2 Printing With the MultiPASS C3500 2-13PrintingPrinting Speed Versus ColorThe MultiPASS Printer Driver for Windows can interpret and translat

2-14 Printing With the MultiPASS C3500 Chapter 2For Monochrome PrintingUse the optional BC-20 Black BJ Cartridge to optimize the printer’sperformance

Chapter 2 Printing With the MultiPASS C3500 2-15PrintingUse Monochrome when possibleIf you will be printing text in black ink only, choose a Color Sel

vUSERS IN CANADAPRE-INSTALLATION REQUIREMENTS FOR CANONFACSIMILE EQUIPMENTA. LocationSupply a suitable table, cabinet, or desk.See Appendix A for the

2-16 Printing With the MultiPASS C3500 Chapter 2Setting the Paper Thickness LeverTo ensure trouble-free paper handling, you’ll want to set the paperth

Chapter 2 Printing With the MultiPASS C3500 2-17Printing❍ Set the paper thickness lever to left,center, or rightaccording to the BJ cartridge and pape

2-18 Printing With the MultiPASS C3500 Chapter 2Printer Settings for Various Print MediaPaperPaperthickness leveroutputPaper feedMedia BC-21e BC-2

Chapter 2 Printing With the MultiPASS C3500 2-19PrintingLoading PaperYou can stack paper in the sheet feeder to load it automatically, or youcan manua

2-20 Printing With the MultiPASS C3500 Chapter 2❍ Move the paper guide to the left to match your paper size.❍ For best results, fan the paper before l

Chapter 2 Printing With the MultiPASS C3500 2-21Printing❍ Align the edge of the paper with the right edge of thesheet feeder.❍ Secure the stack with t

2-22 Printing With the MultiPASS C3500 Chapter 2❍ The platen (a roller on the inside of the printer) may become inkedif you print data beyond the widt

Chapter 2 Printing With the MultiPASS C3500 2-23PrintingManually Feeding PaperYou use the manual feed function when printing on heavier-weight printme

2-24 Printing With the MultiPASS C3500 Chapter 2❍ You see this screen approximately 5 seconds after clickingContinue.❍ Make sure the print side is fac

Chapter 2 Printing With the MultiPASS C3500 2-25PrintingPrinting On EnvelopesYou can stack up to 10 envelopes in the sheet feeder or you can manuallyf

viBefore installing this equipment,users should ensure that it is permissible to beconnected to the facilities of the local telecommunications company

2-26 Printing With the MultiPASS C3500 Chapter 2❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the fold

Chapter 2 Printing With the MultiPASS C3500 2-27Printing❍ Slide a stack of envelopes into the sheet feeder until itstops.❍ Align the edge of the paper

2-28 Printing With the MultiPASS C3500 Chapter 2Using Canon’s Specialty PapersThis section provides guidelines for printing on Canon’s Specialty Paper

Chapter 2 Printing With the MultiPASS C3500 2-29Printing❍ When loading transparencies or back print film, insert one sheet ofplain paper as the last s

2-30 Printing With the MultiPASS C3500 Chapter 2❍ You may want to fasten the roll with a small piece of tape.Canon’s High Resolution Paper HR-101Using

Chapter 2 Printing With the MultiPASS C3500 2-31Printing❍ When the output guides are raised, the output tray can hold amaximum of 30 sheets.❍ When you

2-32 Printing With the MultiPASS C3500 Chapter 2❍ Insert the sheet with the sticky side out (toward you) anddown (going into the sheet feeder).❍ Adjus

Chapter 2 Printing With the MultiPASS C3500 2-33Printing❍ Press the < or > button untilROLLER CLEANINGappears.❍ Press START/COPY.The cleaning sh

2-34 Printing With the MultiPASS C3500 Chapter 2Printing On a Fabric Sheet❍ Make sure the paper thickness lever is to the rightposition.❍ Make sure th

Chapter 2 Printing With the MultiPASS C3500 2-35Printing❍ In the Paper tab,select A4 for the Paper Size and selectFabric Sheet for the Print Media.❍ I

viiUsing Your DocumentationThe following documentation is supplied with the MultiPASS C3500 tohelp you use your new Canon multi-talented color printer

2-36 Printing With the MultiPASS C3500 Chapter 2Printing On Banner PaperBanner paper is a continuous sheet of paper with perforations at equaldistance

Chapter 2 Printing With the MultiPASS C3500 2-37❍ Place the MultiPASS near the edge of a table so that thepaper can flow over the edge as it exits the

2-38 Printing With the MultiPASS C3500 Chapter 2❍ Raise both output guides on the paper output tray.❍ Your banner can be up to 6 sheets (66 in./1676 m

Chapter 2 Printing With the MultiPASS C3500 2-39Gently fold alongthe perforationsbetween the firstand second sheets.Place the paperbehind theMultiPASS

2-40 Printing With the MultiPASS C3500 Chapter 2❍ Make sure the sheets behind the unit are also aligned withthe sheet feeder.❍ Leave a 0.04 inch (1 mm

Chapter 2 Printing With the MultiPASS C3500 2-41❍ From the File menu, select Print.❍ Use the MultiPASS C3500 Printer Driver to select theprint options

2-42 Printing With the MultiPASS C3500 Chapter 2

Chapter 3 Using the MultiPASS Desktop Manager 3-1MultiPASSDesktop ManagerThe MultiPASS Desktop Manager is a full-featured Windows applicationthat enab

3-2 Using the MultiPASS Desktop Manager Chapter 3Starting the MultiPASS Desktop ManagerWhen you start Windows,the MultiPASS Server is automatically st

Chapter 3 Using the MultiPASS Desktop Manager 3-3MultiPASSDesktop ManagerExploring the MultiPASS Desktop Manager WindowWhen you start the MultiPASS De

viiiDistinctive typefaces identify the buttons you press, the lights on theoperator panel, and any commands you enter at your computer.❍ The buttons y

3-4 Using the MultiPASS Desktop Manager Chapter 3Action ToolbarThe action toolbar provides quick access to certain Desktop Managertasks.When a task is

Chapter 3 Using the MultiPASS Desktop Manager 3-5MultiPASSDesktop ManagerCommand BarThe command bar is located at the bottom of the work area andconta

3-6 Using the MultiPASS Desktop Manager Chapter 3Using the Desktop Manager FoldersThe Desktop Manager stores and organizes documents in folders. Onlyo

Chapter 3 Using the MultiPASS Desktop Manager 3-7MultiPASSDesktop ManagerEach received fax is displayed using a system-assigned name (forexample, Unti

3-8 Using the MultiPASS Desktop Manager Chapter 3Creating a New Folder1. Click the Cabinet icon,or the folder within which you want to storethe new fo

Chapter 3 Using the MultiPASS Desktop Manager 3-9MultiPASSDesktop ManagerViewing Documents in the Desktop ManagerWhen you open a folder, you can view

3-10 Using the MultiPASS Desktop Manager Chapter 3Document View allows you to work with an individual document at thepage level: scrolling pages, remo

Chapter 3 Using the MultiPASS Desktop Manager 3-11MultiPASSDesktop ManagerDocuments displayed in List View cannot be manipulated as inDocument View, s

3-12 Using the MultiPASS Desktop Manager Chapter 3Setting Up the Address BookOne of the first things you'll want to do in the Desktop Manager is

Chapter 3 Using the MultiPASS Desktop Manager 3-13Address Book EntriesAddress Book entries are listed alphabetically by last name, displayingboth grou

ix1 IntroductionSupplies and Accessories... 1-2BJ Cartridges and BJ

3-14 Using the MultiPASS Desktop Manager Chapter 3Adding and Editing an Individual AddressWhen setting up an individual Address Book entry, at a minim

Chapter 3 Using the MultiPASS Desktop Manager 3-153. Save your entry.•If adding a new entry, click Add.•If editing an existing entry, click Replace.•T

3-16 Using the MultiPASS Desktop Manager Chapter 3Adding and Editing a Group AddressA group address consists of previously set up addresses,eitherindi

Chapter 3 Using the MultiPASS Desktop Manager 3-173. Save your entry.•If adding a new group, click Create.•If editing an existing group, click Replace

3-18 Using the MultiPASS Desktop Manager Chapter 3Importing an Address BookIf you have an existing address book created in another application,youcan

Chapter 3 Using the MultiPASS Desktop Manager 3-193. In the Import/Export File Fields dialog box,select the address fieldsyou wish to import from the

3-20 Using the MultiPASS Desktop Manager Chapter 31. With the Address Book open,click Export.•A message displays informing you that Group addresses ca

Chapter 4 Sending Faxes With the MultiPASS C3500 4-1Sending FaxesYou can use the MultiPASS C3500 to send paper faxes or PC faxes.PC faxing is the abil

4-2 Sending Faxes With the MultiPASS C3500 Chapter 4Sending a DocumentThe MultiPASS starts sending a document while it is being scanned intomemory. Wh

Chapter 4 Sending Faxes With the MultiPASS C3500 4-3The MultiPASS begins scanning thedocument, and dials the number.❍ After a few seconds, the display