Canon i 850 User Manual Page 135
- Page / 191
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Print Quality is Poor or Contains Errors
135
Troubleshooting
Printed Surface is Scratched
■ Ensure you are using suitable paper.
• The paper weight must be less than 105 gsm (28 lb).
If you use non-Canon brand paper heavier than 105 gsm (28 lb), the print head may
scratch the printed surface.
Clean the print head first and print with the correct paper.
• The paper must not be curled.
This problem can be resolved by simply turning the paper over.
■ Before starting Borderless Printing, check the paper that you are using.
With Borderless Printing, the print quality may decrease or smudging may occur at the
top and bottom edges of the paper. Use Photo Paper Pro, Photo Paper Plus Glossy,
Matte Photo Paper or Glossy Photo Paper. If smudging still occurs, set the Paper
Thickness Lever to the right and try printing again.
■ When printing on thick paper, set the paper thickness lever to the " " mark.
This widens a gap between the print head and the paper. If the paper is scratched even
when printing on plain paper, also try this.
- User’s Guide 1
- Table of Contents 2
- Introduction 5
- How to Use This Manual 6
- Cleaning the printer 9
- Safety Precautions 10
- Choosing a location 11
- Power supply 12
- • Front View 14
- • Rear View 14
- • Inside the Printer 14
- • Operation Panel 14
- Front View 15
- Rear View 16
- Inside the Printer 17
- Operation Panel 18
- Main Tab 23
- Page Setup Tab 25
- Effects Tab 30
- Profiles Tab 32
- Maintenance Tab 34
- BJ Status Monitor Functions 36
- Status Monitor button 37
- Cancelling a Print Job 39
- Uninstalling Printer Drivers 40
- • BJ Print Monitor 41
- • Cancelling a Print Job 41
- Description of Print Settings 42
- Page Setup Dialog Box 43
- Printer Utility Dialog Box 45
- Print Dialog Box 47
- Detailed Setting Dialog Box 49
- ■ Special Effects Panel 51
- ■ Color Panel 53
- Options Dialog Box 55
- Register Settings Dialog Box 57
- BJ Print Monitor 58
- ■ BJ Print Monitor Functions 59
- ■ Printer Setup 61
- ■ Checking Print Status 63
- ■ BJ Status Monitor Functions 64
- Routine Maintenance 66
- Replacing an Ink Tank 68
- Important 69
- Print Head Cleaning 77
- Print Head Deep Cleaning 80
- Transporting the Printer 84
- Printing Media 88
- Compatible Media Types 89
- ■ Weight 90
- Envelopes 91
- ■ Unsuitable Envelopes 92
- High Resolution Paper HR-101N 95
- High Gloss Photo Film HG-201 99
- ■ Printer Driver Settings 100
- ■ Handling of Printed Output 100
- ■ Printable Area 100
- Glossy Photo Cards FM-101 101
- Photo Paper Pro PR-101 103
- ■ Storing Printed Output 104
- Photo Paper Pro PC-101S 106
- ■ Loading 108
- Matte Photo Paper MP-101 111
- Transparencies CF-102 113
- T-Shirt Transfers TR-201 115
- Banner Paper 117
- Paper Thickness Lever 118
- Troubleshooting 120
- Quick Start 121
- Cannot Print to End of Job 124
- Click Reduce spool data size 125
- Colors are Unclear 126
- Straight Lines are Misaligned 128
- Click Utilities 129
- Alignment 129
- Macintosh 130
- Open the Print dialog box 132
- Back of Paper is Smudged 133
- Printed Surface is Scratched 135
- White Streaks 137
- Colors are Uneven or Streaked 138
- • Printing Does Not Start 140
- Printing Does Not Start 141
- • Paper Jams 147
- Paper Does Not Feed Properly 148
- Paper Jams 150
- The POWER Lamp Flashes Orange 151
- • Other Error Messages 154
- Quick Start Guide 158
- Quick Start Guide 158
- Other Error Messages 161
- Problems Unique to Windows 164
- Windows Me only) 166
- Cannot Print Normally 167
- • Cannot Print in Background 168
- Cannot Print in Background 170
- Appendix 171
- For Faster Printing 172
- Specifications 175
- ■ Feed method: 178
- ■ Sheet feeder capacity: 178
- ■ Ordinary print media: 179
- ■ Graphic image printing: 180
- ■ Print Head: 180
- ■ Ink Tanks: 180
- ■ Hard disk space: 181
- ■ Printing Area 182
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