Canon PIXMA iP100 User Manual download pdf (Page 66)

62 Troubleshooting

 Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight

Lines Are Misaligned

 White Streaks

 Printed Paper Curls or Has Ink Blots

 Printed Surface Is Scratched/Paper Is Smudged

Cause Action

The media is loaded with the wrong

side facing upwards.

When using paper with one printable surface, make sure the paper is loaded

with the printable side facing up.

Printing on the wrong side of such paper may cause unclear prints or prints with

reduced quality.

Refer to the instruction manual supplied with the paper for detailed information

on the printable side.

Ink tank is empty. Open the Print Head Cover of the printer to confirm how the ink lamps light or

flash, and then take the appropriate action depending on the error condition. For

details, see “Getting the Ink Status Information” on page 43.

Print Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 24 and

perform any necessary maintenance operation.

Print Head is misaligned. If you did not align the Print Head after installation, straight lines may be printed

misaligned. Make sure to align the Print Head after you install it.

See “Automatic Print Head Alignment” on page 33 and perform Automatic Print

Head Alignment. If this does not solve the problem, see “Manual Print Head

Alignment” on page 36 and perform Manual Print Head Alignment.

Cause Action

Print Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 24 and

perform any necessary maintenance operation.

Cause Action

Paper is too thin. When printing data with high color saturation such as photographs or images in

deep color, we recommend using Photo Paper Pro or other Canon specialty

paper. See “Using Specialty Media” on page 10.

Cause Action

Paper Feed Roller is dirty. Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the

roller, so perform this procedure only when necessary.

For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”

on page 50.

Inside of the printer is dirty. When performing duplex printing, if the specified paper size does not match the

actual size of paper loaded in the Rear Tray, the inside will become stained with

ink, causing printed paper to become smudged.

Perform the Bottom Plate Cleaning to clean the inside of the printer.

For details, see “Cleaning the Inside of the Printer” on page 53.

Note

To prevent the inside of the printer from stains, set the paper size correctly.

Printing on inappropriate type of paper.

z Check to see if the paper you are printing on is not too thick or curled.

See “Media Types You Cannot Use” on page 12 to make sure that the paper

you are using is suitable.

If the paper is curled, see “Paper is curled.” on page 63 to correct paper curl.

z When performing Borderless Printing, print quality may be reduced at the top

and bottom edges of the paper. Make sure that the paper you are using is

suitable for Borderless Printing.

For details, refer to “Printing Area” in the User’s Guide on-screen manual.

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Canon PIXMA iP100 User Manual Page 66

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