Canon VB-M640VE User Manual

The Operation Guide should be read before using the network camera.ENGLISHNetwork CameraOperation Guide////

10 Clean the LensUse a commercial lens cleaner to remove grime on the lens surface.• Scratches on the lens surface may result in poor video capture.•

100[User Setting]Video is uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to Create].[Subdirect

Setting Page4101Settings for recording video to a memory card when an event is triggered.[Memory Card Operations] and [Memory Card Information] on thi

102Settings for sending an e-mail notification to a specified recipient when an event is triggered.E-mail NotificationSet the mail server to be used f

Setting Page4103[User Name], [Password]Enter the user name and password needed for authentication when e-mail authentication is set to [SMTP-AUTH].[Su

104Operation settings for external device output and for external device input triggered events.External Device Output 1, 2Set the operation for outpu

Setting Page4105External Device Input 1, 2Set the operation to be performed when an event is triggered by input from an external device.The camera has

106[Video Record]Select whether to record video depending on the event.If you select [Enable] and an external device input event is triggered, video w

Setting Page4107Audio input from the microphone connected to the camera, such as loud noises or screams, or when expected audio input ceases, can trig

108[Detect Criteria Duration (sec)]When the status meeting the volume detection criteria has continued for the duration or longer, an ON event is trig

Setting Page4109[Scream Detection Event]Select whether to use scream detection event.[ON Event Operation]If [Enable] is set, [Preset], [Video Record]

11Table of ContentsIntroduction...

110The timer function can generate events that can trigger operations, such as video recording and e-mail notifications, at regular intervals.You can

Setting Page4111It is necessary to set presets beforehand with [Control for Admin] > [Preset/Initial Setting] > [Preset Setting] (P. 170).[Video

112When events trigger the switching of Day/Night Mode, presets registered in advance can be executed, such as changing the camera angle or video qual

Setting Page4113By linking two types of events, a single event is triggered. Select AND/OR for the event linking method.You can set the operations to

114[Event Order]You can select the order two events must be triggered when [Event Linking Method] is set to [AND].If set to [None], the order will not

Setting Page4115[OFF Event Operation]If [Enable] is set, [Preset], [Video Record] and [E-mail Notification] will be executed according to their settin

116Both Events ON [Event Linking Method] is Set to [AND], [Event Order] is SpecifiedThis shows examples when [Event Order] is set to [Event 1 -> 2

Setting Page4117[Status] of Event 1 Set to [OFF], ON States Do Not CoincideOne Event Switches Between ON/OFFONEvent 1Event 2ConsolidatedstateOFFONOFFO

118Used for adding new authorized users that can access Admin Viewer, and for setting permissions for authorized and guest users.For details on user p

Setting Page4119Separate access control from IPv4 and IPv6 addresses can be set.NoteIf the same address is duplicated, the policy for the address that

12Set the Password, Date and Time, Camera Name and Video... 38Registering Camera’s IP Address to Trusted Si

120IPv6 Host Access RestrictionsSpecify the hosts from which IPv6 access is permitted and restricted.[Apply Host Access Restrictions]Select whether to

Setting Page4121Certificate creation, administrative settings and encrypted communication settings.CertificatesCreate an SSL/TLS certificate.[Create S

122Certificate ManagementManage the SSL/TLS certificate.[Generate Certificate Signing Request]Click [Exec] to create server private key and generate a

Setting Page4123[Restore]Installs the certificates and private key from backup.Click [Browse] to specify the backup file, then click [Exec]. This can

124Settings for 802.1X authentication and authentication status display, and for certificate administration.802.1X AuthenticationDisplay the 802.1X au

Setting Page4125[Client Private Key Status]If no client private key is installed, [Not Installed] is displayed. If a client private key is installed,

126Settings for using IPsec.NoteIf IPsec is used, video transmission performance drops.IPsec[IPsec] Select key settings for using IPsec.Auto Key Excha

Setting Page4127[ISAKMP SA Authentication Algorithm]Select the SA authentication algorithm for use with auto key exchange protocol IKE.[DH Group]Selec

128 Manual[IPsec Set]Set whether IPv4 or IPv6 will use or will not use IPsec sets.[IPsec Mode]Select the IPsec mode.[Destination IPv4 Address], [Dest

Setting Page4129If [ESP] is used alone, [No Authentication] cannot be selected.[SA ESP Encryption Key (outbound)]Enter the SA encryption key for outbo

13Camera Control... 75Day/Night (Whe

130Settings for recording video to a memory card inserted in the camera. You can also see the status of the memory card.The content on this page is co

Setting Page4131 Mount StatusThe memory card will be automatically mounted when you insert it into the memory card slot. It will also be automaticall

132[Overwrite videos]Select whether to allow overwriting data when the available space on the memory card becomes too low while recording video to a m

Setting Page4133[Memory Card Recognition]Displays the current status of the memory card.[Memory Card Operation Status]Displays the operation status of

134Check camera information, such as the firmware version, and perform maintenance on the camera system.Device InformationDisplays information about t

Setting Page4135•802.1XNote• It is recommended that you note down each current setting before you click [Exec] in [Restore Default Settings].• The cam

136

Chapter Admin Viewer/VB ViewerAccess the Viewers included on the camera with a web browser to view and use live video, and configure those display set

138Two types of Viewers are included on the camera, the Admin Viewer and the VB Viewer.All panels are opened in these sample screenshots.Major Differe

Admin Viewer/VB Viewer5139The scope of each privilege and whether it can be granted to a user is shown below.Note• The factory default setting gives p

14Set E-mail Notification[Video Record] > [E-mail Notification] ... 102E-mail Notif

140Launch the Admin Viewer to check the camera status and view video, and to configure settings.Launch the Admin ViewerA user authentication window ap

Admin Viewer/VB Viewer5141Admin Viewer/VB Viewer ScreenBasic operations not requiring administrator privileges are the same for both Viewers.Admin Vie

142(3) Video Display SizeSet the display size of the video shown on the screen (P. 144).(4) [Full Screen Mode] ButtonVideo is displayed in full screen

Admin Viewer/VB Viewer5143(26) [Back to top]The screen switches to the top page of the camera.(27) Admin Control PanelAllows various camera operations

144* When [Enable H.264 reception] is selected in [Control for Admin] > [Video Reception] (P. 168), H.264 video sizes will be added to the menu dis

Admin Viewer/VB Viewer5145Context MenuWhile in full screen mode, right-click the mouse to open a menu necessary for camera control.[Start/Stop Control

146[Exit Full Screen Mode]Exit full screen mode.

Admin Viewer/VB Viewer5147This explains how to set the camera angle using the Admin Viewer. This also explains audio transmission/reception using an e

148 Click on the Video Display Area or Use the SlidersMove by Clicking on the Video Display AreaIf you click in the video display area, the camera an

Admin Viewer/VB Viewer5149The [Pan/Tilt/Zoom] controls appears.(1) [Pan/Tilt]The camera angle will change in the direction of each arrow. Operation wi

15Memory Card Operations ... 130Memory Card Informatio

150Use Area Zoom to Zoom In and OutDrag left-to-right to define an area to zoom in on.Drag right-to-left to draw out a rectangle in which will appear

Admin Viewer/VB Viewer5151Note• The direction of the arrow will not change even when using Auto Flip (P. 76).• When using Drag to Move, the sliders wi

152The Viewer PTZ panel appears.Initially, the preview frame (orange) surrounds the entire video.The video of the area inside the preview frame is mag

Admin Viewer/VB Viewer5153• The [Viewer PTZ] button display will change as follows depending on whether or not you are using the Viewer PTZ. You are n

154NoteThe Digital PTZ uses digital zoom, so the higher the digital zoom ratio, the lower the video quality.Using Presets or the Home PositionYou can

Admin Viewer/VB Viewer5155NoteRegister presets and the home position beforehand with [Preset Registration] tab in [Control for Admin] > [Preset/Ini

156The Audio Reception panel appears.Use the [Output Volume] slider to adjust the volume as needed.The [Audio Reception] button icon will change to

Admin Viewer/VB Viewer5157The [Audio Transmission] button icon will change to while transmitting audio.Note• To transmit audio, you must set [Server

158You can use the Control for Admin panel to operate the camera, configure video quality and reception settings, register presets and perform other t

Admin Viewer/VB Viewer5159Pan / Tilt / Zoom Pan, tilt and zoom the camera, as well as configure the speed settings for those operations.For details, p

16Configure the Preset Tour Route ... 179[Tour Route Settings] Tab...

160(1) Smart Shade Control Modes[Auto]Combines Smart Shade Control and Exposure Compensation to automatically adjust the video so that there are no ov

Admin Viewer/VB Viewer5161[Not used]Disables Haze Compensation.(2) Haze Compensation StrengthWhen Haze Compensation is set to [Manual], set a strength

162* Using infrared illumination from an external device may throw the camera out of focus.For details on focus ranges, please refer to the table on P

Admin Viewer/VB Viewer5163This is not available if [Smart Shade Control] (P. 159) is set to [Auto].(3) [Metering Mode]When you select [Auto], [Auto (F

164White BalanceSet the white balance according to the light source to achieve natural color in the video.(1) White Balance mode[Auto]The white balanc

Admin Viewer/VB Viewer5165(4) [R Gain], [B Gain]If you set white balance to [Manual], use the sliders to set the Red and Blue gain values.Day/NightSet

166(3) [Use One-shot AF]This is the factory default setting. Select this to use One-shot AF when switching Day/Night Mode.(4) [Move to registered focu

Admin Viewer/VB Viewer5167[Registered] will appear in [Day Mode:].[Clear the registered focus position?] will appear if you select [Use One-shot AF]or

168Image Quality AdjustmentAdjust the quality of the video.(1) [Noise Reduction]Select a noise reduction level. This setting is generally more effecti

Admin Viewer/VB Viewer5169By registering settings as presets, such as camera angles, camera settings (e.g. exposure) and Day/Night Mode switching, the

17Display Settings for Detection Areas/Detection Lines, Detection Results (Display Options)...

170Use the [Preset Registration] tab to register presets and the home position.The number of presets you can register are as follows.• Maximum 257 pre

Admin Viewer/VB Viewer5171(1) [Preset Registration] TabRegisters presets.(2) [Auto Control Settings] TabDisplays the Auto Control Settings panel (P. 1

172(6) [Delete]Delete the selected preset. [Home] (home position] cannot be deleted.(7) Items to Register MenuSelect the setting to register with [Qui

Admin Viewer/VB Viewer5173• [External Device Output] The items selected in [Items to Reg.] for the selected preset numbers will be registered.Note• Th

174(1) [Preset Name]Enter a preset name of 64 characters or less. Be sure to enter a name in [Preset Name].(2) [Show in viewers]Select this to allow t

Admin Viewer/VB Viewer5175NoteIf one of [Smart Shade Control], [Haze compensation], [Exposure], or [Infrared] (VB-M741LE) is selected, all four will b

176Change Multiple Presets SimultaneouslyIf you select multiple presets on the preset list and register settings with [Quick Registration] or the [Adv

Admin Viewer/VB Viewer5177Presets registered in advance can be executed at a specified time or when events trigger the switching of Day/Night Mode. Pr

178(3) [Restore settings]Revert to the auto control settings registered in the camera.(4) [Save settings]Register the settings for [Auto Control Setti

Admin Viewer/VB Viewer5179You can have the camera automatically tour multiple registered presets to allow monitoring.NotePreset tour is not performed

18

180(1) [Route List] This is the preset tour route list. It displays the configured tour conditions. You can configure five tour routes.(2) Tour Condit

Admin Viewer/VB Viewer5181Tour Route SettingsThe number of tour routes you can register and the number of presets that can be toured per route are as

182The preset is added to the [Tour Presets List]. You can add a maximum of 60 presets. You can add a maximum of 20 presets.Select a preset in [Tour P

Admin Viewer/VB Viewer5183(1) [Speed (PT)] Select the camera pan/tilt speed for moving to the next preset.(2) [Speed (Z)] Select the camera zoom speed

184You can use the Event Display panel in the Admin Viewer to check the status for external device inputs, Intelligent Function detection, and the tri

Admin Viewer/VB Viewer5185(3) [Intelligent Function (Auto Tracking)] The detection status of Auto Tracking (P. 230) by the Intelligent Function is di

186You can capture snapshots or manually record video to a memory card inserted in the camera as you view video in the video display area.Capture a Sn

Admin Viewer/VB Viewer5187The display of the [Memory Card Recording] button will change during video recording. Confirming Recorded VideoUse the Reco

188For details on each part of the VB Viewer, please refer to “Admin Viewer/VB Viewer Screen” > “VB Viewer” (P. 141).Launch VB Viewer and Differenc

Admin Viewer/VB Viewer5189Context Menu in Full Screen ModeThe following menus appear when you right-click in full screen mode in the VB Viewer.For det

Chapter Before UseThis chapter explains camera functions, software and operating environment.It also describes the flow from preparation and setup thr

190

Chapter Admin ToolsUse the Admin Tools included on the camera to configure the various monitoring methods used by the camera.There are also tools for

192The Admin Tools consists of tools for configuring settings, such as for camera use, a viewer for checking the camera operation status logs and a ut

Admin Tools6193This explains the [Admin Tools] top page and how to launch the Admin Tools.Launch Admin ToolsLaunch the Admin Tools by accessing the Ad

194 Launch Other Top PagesYou can launch the top pages for the Admin Viewer, Setting Page and camera by clicking the buttons in the upper right of th

Admin Tools6195(6) [Control for Admin] ButtonDisplays the Control for Admin panel. Pan/Tilt/Zoom OperationsPan, tilt, and zoom operations are the sam

196This tool masks specified areas of the camera video. You can check the camera video and set up to 8 privacy masks.When the camera is panned, tilted

Admin Tools6197The privacy mask area is saved to the camera.Saved privacy mask areas are shown in the video display area and the privacy mask registra

198You can save up to 8 privacy masks.Change/Delete a Privacy Mask How to Select a Privacy MaskThere are two ways to select a privacy mask area.• Cli

Admin Tools6199Privacy Mask Registration AreaThis shows the positions of privacy mask areas in the entire area that can be captured by the camera.(1)

2Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*.This “Operation Guide” explains the camera settings and operat

20This network camera is capable of not just camera operations using the installed software but also recording and uploading video and monitoring usin

200 Enter Values for Detailed Position and Size SettingsYou can configure detailed position and size settings for the camera angle and privacy mask a

Admin Tools6201This tool captures the entire area that can be captured by the camera to create a panorama image.The panorama image appears in the pano

202These settings will be applied at the panorama image capture start time and will revert back to their previous settings once capture is completed.(

Admin Tools6203Recapture an entire panorama image:Click [Start Panorama Creation] again.The created panorama image will not appear in other tools yet.

204Delete a Panorama Image from the CameraDelete a panorama image saved in the camera.The currently displayed panorama image is deleted.A confirmation

Admin Tools6205Load an Image File3Click [Save].1Click [Load from file].2Select the image file you want to use from the dialog box that appears.3Click

206This tool limits the range that can be captured by the camera.You can use this, for example, to limit zoom or the field of view to a certain range

Admin Tools6207 Configure Settings With the Panorama Screen Preview FrameNoteTo delete view restriction settings, clear the [Apply the view restricti

208 Load Position Information from Video Display Area Camera Angle to Configure SettingsYou can set the preview frame displayed on the panorama scree

Admin Tools6209• If the view restriction will be exceeded as a result of zooming toward wide-angle, the camera will first pan and tilt to a position w

Before Use121The software needed for camera setup and use is included on the camera and on the setup CD-ROM included with the camera. The software can

210Intelligent FunctionThe Intelligent Function records video, sends e-mail notifications, plays audio and starts other operations when it detects cha

Admin Tools6211 Video DetectionDetects changes to video in a specified area. There are 6 types of detection to suit your needs.Moving Object Detectio

212Camera Tampering DetectionDetect when capture is being disrupted. This can be used to detect when the camera orientation is changed or the video di

Admin Tools6213Intrusion DetectionDetect when a person or moving object crosses a specified area. This can be used to detect actions such as when some

214• If the camera is operated while configuring or using the Intelligent Function, [Restarting intelligent function. Please wait.] is shown and the I

Admin Tools6215A confirmation screen appears.[Video Detection]When you click [Yes], the Intelligent Function Setting Tool launches with its [Lock came

216In video detection, select the type to detect, and set the tracking area for video changes while checking images on the camera. You should also set

Admin Tools6217– Presets configured within the view restrictions.– Presets with pan, tilt and zoom setting values (no empty entries) configured in the

218Set criteria in the video display area or [Detection Criteria] tab (P. 219). The detection criteria differ according to the detection type.Set whic

Admin Tools6219You can check the detection status of the specified detection settings in video display area and the event display panel (P. 234).Confi

22 Camera Angle Setting Tool (P. 45)This tool allows you to adjust the camera angle during installation by viewing video from the camera on the compu

220Drag the area to move it, and drag the vertices to resize it.You can specify polygonal areas with a maximum of 32 vertices.NoteIf you change the sh

Admin Tools6221Detection Status for Moving Object DetectionAll moving objects detected are shown with contour lines.If a moving object is smaller than

222Detection Status for Abandoned Object DetectionAll moving objects detected are shown with contour lines.If [Object Size (%)] and [Duration (Sec)] a

Admin Tools6223Detection Status for Removed Object DetectionAll moving objects detected are shown with contour lines.As long as [Duration (Sec)] is no

224NoteDetection will not be possible for three seconds after the change ratio for camera tampering detection is changed, or when switching into camer

Admin Tools6225You can configure a polygonal detection line with a maximum of 32 vertices.▼Click any of the set vertices.The detection line is determi

226Detection Status for Passing DetectionAll moving objects detected are shown with white contour lines.When the [Decision Point] of a moving object t

Admin Tools6227Detection Status for Intrusion DetectionAll moving objects detected are shown with contour lines.When [Decision Point] of a moving obje

228[Detected mode Operation]When selected, the operations set in (3) are performed while “detected” mode is active.(2) [Action During Auto Tracking] W

Admin Tools6229Context MenuRight-click on the video detection setting screen to display a menu that allows you to use the following functions. Unavail

Before Use123NoteFor details on the usage, operating environment, and functions of RM-Lite, please refer to the “System Administrator Manual”.Addition

230For Auto Tracking, set the detection area for moving objects while checking the video on the computer screen. The camera is controlled so that the

Admin Tools6231Use a rectangle to specify the detection area (P. 219).NoteThe detection area is set to display within a rectangular area by default. I

232For details on settings, please refer to “Configure Operations for Triggered Detection ([Event] Tab)” (P. 227).The settings are saved to the camera

Admin Tools6233Auto tracking will start to track the first detected moving object. While auto tracking, other moving objects will not be detected even

234This explains functions common to both video detection and auto tracking.Display Event StatusClick the [Event Display] button to open the Event Dis

Admin Tools6235[Detection Settings of the Same Type]Show the detection areas/lines or detection results for the same type of detection settings as tho

236This Viewer allows browsing the camera operation status logs recorded in the camera. You can also download the log from the camera and save the fil

Admin Tools6237• [Camera (memory card)]: for the memory card• File Name: for files saved on a computerView LogsThe following information appears in th

238 Search for a LogIf the searched log is found, it is shown as selected.Click [Previous] or [Next] to search for the logs above or below. Lines of

Admin Tools6239(2) [Date & Time][Specify start date & time]When selected and a date and time are entered, logs generated on or after the speci

24For the latest information on this product (firmware and included software, user manual, operating environment, etc.), please refer to the Canon Web

240This is a utility for browsing and managing video recorded on a memory card inserted in the camera. You can display a list of recorded video, and p

Admin Tools6241• [ONVIF]: Video recorded with ONVIF(4) [Video in Camera]Displays whether or not any video remains on a memory card.When video has been

242(2) [Video Format]Select [Specified], then select the video formats you would like to display (multiple selections possible).(3) [Recording Type]Se

Admin Tools6243After copying, launch the Recorded Video Utility, click [Refresh Download Status] and the manually copied files will appear in the vide

244 Move Downloaded Video to a Different Computer FolderThe [Browse For Folder] dialog box appears.The video is moved to the specified folder. Expor

Admin Tools6245Play Back VideoVideo selected in the video list can be played back in the [Playback Videos] area.The way to play back video differs dep

246(2) Control ButtonsThe function of each button is as follows:(3) [Save Playback Frame As]Video frames that are being played back can be saved as a

Admin Tools6247(1) [Recording Date & Time]Displays the date and time of video frames that are being displayed.(2) [Playback File No.]Displays file

248(1) [Number of downloaded video files]The number of downloaded files the video consists of is displayed.(2) [Playback with External Player]Launch a

Chapter AppendixThis chapter provides supplementary information on camera functions and explains the measure to take when trouble occurs or a message

Before Use125Step 1 Pre-Installation PreparationsMake preparations to use the camera via a network.Install necessary software “Install Software” (P.

250This section explains the data saved to the memory card and the video data downloaded from the memory card to the computer.Saved Data and Data Orga

Appendix7251 File Name FormatExample: Video, manually recorded on Sept. 10, 2014, starting from 16:06:19 (Camera Time Zone: GMT+09:00).(1) Video reco

252According to the setting item, you can specify parameters using modifier “% characters”.Note• A runtime error will occur if the specified name does

Appendix7253 Available ModifiersThe modifiers that can be used for each setting item are specified below.[HTTP Upload] (P. 97) [Parameter (query stri

254Before contacting the dealer where you purchased the product or Canon Customer Service Center, check the items specified as follows. If a log messa

Appendix7255The camera cannot be controlled. • If you connect the Admin Viewer as an administrator, you will have exclusive possession of the camera c

256Log Messages on the CameraThis is a list of log messages that appear in the Log Viewer (P. 236).Log messages are classified into the following type

Appendix7257S311 Working error in external input/output service [err]S312 Working error in timer service [err]S320 PAN/TILT operation error [err]S330

258S413 Timer service runtime error [crit]S420 External IO controller has failed [err]S430 Failure of temperature sensor [crit] Audio server errorB30

Appendix7259V400 Video input initialization error [crit]V401 Video input command error [crit]V402 Video input frozen [crit]V403 Video input error [cri

26Step 5 Adjust Advanced Settings According to UseAdvanced settings can be made in the Setting Menu, such as for camera control and security, suitable

260M303 Cannot process directory [err]M304 Failed to recreate management information [err] ONVIF error (RTP)R301 Distribution communication error [er

Appendix7261Warning log System warningS220 PAN/TILT operation warning [warning]S230 Decrease of fan rotation speed [warning]S231 Heater unit not oper

262B102 Client connection denied [notice]B103 Client forcibly disconnected [notice]B201 Event notification failure [warning]B202 Event receive failure

Appendix7263A275 Image buffer for upload overflowed [warning] Memory card warningM201 Memory card is write-protected [warning]M203 Not enough space o

264S030 Heater unit detected [info]S070 Change to SSL certificate [info] HTTP server notificationH143 User name specification error [notice]H144 Pass

Appendix7265B012 Audio client closed [info] Camera application notificationC001 Starting and stopping of camera control module [info]C002 Camera appl

266A122 Connection to upload destination failed [notice]A134 Invalid upload setting (FTP/HTTP mode) [notice]A135 Invalid upload setting (FTP PORT/PASV

Appendix7267R003 RTSP PLAY request received [info]R004 RTSP TEARDOWN request received [info]R005 Starting multicast [info]R006 Stopping multicast [inf

268R107 RTSP connection failure [notice] Description RTSP Error: error_code=%d: Service Unavailable (R107) %d 400: Value used for RTSP is invalid.401:

Appendix7269Messages Displayed in the Information DisplayMessages displayed in the information display of the Viewer are classified into the following

Chapter Camera SetupTo prepare the camera for use, install necessary computer software and make initial settings for web browser security and the came

270If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first.It is recommended that

Appendix7271Prepare the camera for being reset in advance.In order to press the reset switch or restart switch, it may be necessary to remove such ite

272 (VB-R11) The camera does not have a power switch. To turn the camera on or off, connect or disconnect the power cable.The LED will flash.When the

Appendix7273List of Factory Default SettingsItem Setting•LANLAN Interface AutoMaximum Packet Size 1500•IPv4IPv4 Address Setting Method ManualIPv4 Addr

274Pan/Tilt Speed Control Control by zoom positionAuto Flip Enable• Day/Night (When Auto Is Set)Switching Brightness StandardResponse (sec.) 20• In

Appendix7275HTTP Port 80HTTPS Port 443•SNMP ServerSNMP DisableCommunity Name publicAdministrator Contact InformationAdministration Function NameVB-R11

276Post-event Buffer (sec) 0• HTTP UploadNotification Notification Only with HTTPURIUser NameProxy ServerProxy Port 80Proxy User NameParameter (query

Appendix7277External Device Output for Inactive EventDisableAudio Playback at Active Event DisableAudio Playback at Inactive Event DisableSound ClipVo

278Linked Event DisableEvent Linking Method ANDEvent Order Not specifiedEvent Interval (sec.) 2Event 1Event Type External Device InputExternal Device

Appendix7279Event Interval (sec.) 2Event 1Event Type External Device InputExternal Device Input Input 1Status ActiveEvent 2Event Type Intelligent Func

28Use the setup CD-ROM included with the camera to install necessary software.Necessary SoftwareYou will need the following software:• Camera Manageme

280Country (C) State/Province (ST) Locality (L) Organization (O) Organizational Unit (OU) Common Name (CN) Validity Period Start DateValidity Period E

Appendix7281• IPsec Set 3IPsec Set DisableIPsec Mode Tunnel ModeDestination IPv4 AddressDestination IPv6 AddressSource IPv4 AddressSource IPv6 Address

282SA AH SPI (inbound) Item Setting

2838Numerics802.1X Authentication ... 124AAbandoned Object Detection ... 211, 221Access Control ...

284Event Display ... 184, 234Exposure ... 80, 162Exposure Co

2858Multicast DNS ... 67NName Server Address ... 66Network ...

286Transmit Audio ... 156Troubleshooting ... 254Trusted Sit

BIE-7048-001 © CANON INC. 2015

Camera Setup229If you select [Easy Installation], confirm the software that will be installed and click [Next].If you select [Custom Installation], se

3 CopyrightVideos, images or sounds recorded with your camera may not be utilized or published without consent of copyright holders, if any, except i

30Installation starts.The Camera Management Tool icon and Camera Angle Setting Tool icon (if installed) will appear on the desktop.6Read through the u

Camera Setup231Depending on Windows or Internet Explorer security settings, software or web browsers may be blocked from making camera settings or usi

32Register the Camera IP Address as a Trusted SiteIn Internet Explorer 9 or later and Windows Server 2008/Windows Server 2012, Internet Explorer’s sec

Camera Setup233The [Trusted sites] dialog box appears.Note• Clear the [Require server verification (https:) for all sites in this zone] check box if i

34 Security Settings When Using an SSL ConnectionWhen an SSL connection to the camera is made from a web browser (Internet Explorer 9/10/11) in Windo

Camera Setup235[Audio Service Not Running] dialog box appears.The [Sound] dialog box appears.If no audio device is installed, refer to your computer m

36To use the camera, you must first set the network settings for the camera and then establish a network connection between the camera and a computer.

Camera Setup237The [Basic Camera Settings] dialog box appears.(1) [IPv4 Address Setting Method] Select the method for setting the IPv4 address.If [Man

38(5) [IPv4 Default Gateway Address]Be sure to set this if you select [IPv4 Address Setting Method] > [Manual] and connect to the camera with a dif

Camera Setup239 Date and Time SettingsClick [Date and Time] and make settings such as the camera date and time setting method, time zone, and dayligh

42. Name of the software module or modules you would like to obtain.You can obtain the source code for a least three years from the day you purchased

40 Video SettingsClick [Video] and configure the size and quality settings of the video transmitted from the camera.For setting details, please refer

Camera Setup241When camera installation and initial settings are complete, access the camera with the Camera Management Tool and check if video can be

42Click to switch the display language.(2) [Setting Page]Displays the Setting Page (P. 60).You can make initial camera settings and settings to suit h

Camera Setup243• Depending on the security settings in Internet Explorer, the blocked content dialog box may appear when attempting to access the Sett

44The Admin Viewer launches and displays the camera video.2Enter a user name and password (P. 42) and click [OK].

Chapter Camera Angle Setting ToolAfter installing the camera, connect to it with the Camera Angle Setting Tool and view the displayed video to make se

46The Camera Angle Setting Tool allows you to view displayed video on a computer to make settings, such as the camera angle and focus.Use this to adju

Camera Angle Setting Tool347 Connect by Specifying Camera InformationThe [Connection settings] dialog box appears.(1) [Host Name]Enter the host name

48 Use a Camera Specification File for ConnectingYou can connect to a camera by loading camera information listed in a camera specification file (P.

Camera Angle Setting Tool349You will connect to the camera. Connect to the Next CameraAfter setting the camera angle, click [Next] to connect to the

5Types of User ManualsThe following describes the different camera user manuals. Notes1. Any unauthorized reproduction of this guide is prohibited.2.

50You will disconnect from the camera.The Camera Angle Setting Tool will close.1Click [File] menu > [Disconnect].2Click [File] menu > [Exit].

Camera Angle Setting Tool351(1) Video Display AreaCamera video appears here.(2) [Switch Screen Size] ButtonSwitch the Camera Angle Setting Tool screen

52(4) [Pan] Buttons Pan the camera.(5) [Tilt] Buttons Tilt the camera.(6) [Rotation] Buttons Rotate the camera.(7) [Rotation] Slider Click on the slid

Camera Angle Setting Tool353After connecting to the camera, view the displayed video to make settings, such as the camera angle and zoom.Set the Camer

54 Change the Camera Zoom RatioYou can change the zoom ratio of the camera with the [Zoom] buttons or [Zoom] slider.Operation will continue while you

Camera Angle Setting Tool355Note• Focusing may be difficult for the following types of subjects when using [Auto] or [One-shot AF].Difficult to Focus

56If you create a camera specification file listing the information needed to connect to cameras beforehand, you can load the file with the Camera Ang

Camera Angle Setting Tool357 Example Using a Text Editor for EntryEnter each item separated by a comma. Give the file the .csv extension and save it.

58

Chapter Setting PageThe Setting Page is used to make necessary basic settings after camera installation, such as, network, video and security settings

6Symbols Indicating Camera Models Symbols Indicating Camera ModelsExplanations that differ depending on the camera model are indicated by the camera

60This section explains operation up to displaying the Setting Page, and common Setting Page operations.Access the Setting PageUse a web browser to ac

Setting Page461Common Setting Page OperationsThis section explains basic Setting Page operations, and operations common to all Setting Pages. Applyin

62About Each Setting PageThis section will give an overview of each item in Setting Menu and each list of submenus.Each of the [Basic Settings], [Vide

Setting Page463• Video Settings (P. 72)• Upload (P. 96)Settings for uploading video via HTTP or FTP when an event is triggered.• Memory Card (P. 101)S

64Network settings for connecting to the camera.LANSet the LAN communication method and size of video transmitted from the camera.[LAN Interface]Selec

Setting Page465For [Manual], enter a fixed IPv4 address into [IPv4 Address].For [Auto (DHCP)], the settings acquired from the DHCP server will be auto

66[IPv6 Address (Manual)]Enter a fixed IPv6 address if you set the address manually.[Prefix Length]Enter a prefix length if [Disable] is specified in

Setting Page467[Host Name]You can register the camera host name in name server using alphanumeric characters.Do not use “_” (underscore) in the host n

68In order to prevent users, other than administrators, from changing the system, change the administrator password from the default password.Administ

Setting Page469Camera date and time settings.Current Date and TimeThe date and time set in the camera are shown.SettingSet the date and time setting m

7This section explains precautions that must be followed when using the camera.If they are not followed, injury, death and/or property damage may occu

70[Use DHCP]The camera time is synchronized with the time of the NTP server at the address acquired from the DHCP server. The acquired NTP server addr

Setting Page471• The NTP server query interval is 300 seconds. Synchronization will take time if the time difference is large.[Time Zone]Select the ap

72General video settings, such as the size and quality of JPEG and H.264 video transmitted from the camera.All VideosSet the video size sets used by t

Setting Page473[Video Quality]Select the video quality transmitted from the camera for each size in a video size set.Greater values have higher qualit

74[Video Quality]You can select the video quality if [Bit Rate Control] is set to [Do not use bit rate control].Greater values have higher quality.[Fr

Setting Page475Settings for the camera name and external input/output devices, and for camera use and installation settings.Camera NameSet the camera

76[Smart Shade Control Strength (Auto)]Select the control strength when [Smart Shade Control] (P. 80) is set to [Auto].• [Mild]: Select if noise is no

Setting Page477Day/Night (When Auto Is Set)Set conditions for switching Day Mode and Night Mode when [Initial Settings] > [Day/Night] (P. 81) is se

78[LED Setting] Select whether to enable or disable the camera operation status LED.The LED will light for several seconds when starting the camera ev

Setting Page479Sets initial settings, such as video quality compensation, at camera start up.Initial SettingIf the current camera settings and saved i

8Precautions Camera PrecautionsFCC NOTICENetwork Camera, Model Name: VB-R11/VB-M641V/VB-M640VThis device complies with Part 15 of the FCC Rules. Oper

80NoteIf another Viewer with administrator privileges, such as the Admin Viewer, connects to the camera, video from the camera will cease and a globe

Setting Page481[White Balance]Select the white balance according to the light source to achieve natural color in the video.For details, please refer t

82Reduces the size of transmitted H.264 video by reducing the video quality of non-target areas, such as ceilings and the sky.ADSR is an abbreviation

Setting Page483If you select [Enable] for the area with the frame color you would like to use for the specified area, the frame will appear on the Vie

84ADSRSet whether H.264(1) and H.264(2) will each lower video quality outside areas set with [Specified Area].[Enable in H.264(1)]Select [Enable] to l

Setting Page485Displays the date and time, camera name and other UI strings on the Viewer.Note• Depending on video quality settings, on-screen display

86[Text string display]If [Text display] is set to [Display designated string], enter the text string to be displayed in alphanumeric characters.[Colo

Setting Page487Settings for audio input from the microphone connected to the camera and audio output from the Viewer. The output sound clip used when

88Sound Clip Upload1to 3You can upload up to three sound clips for playback when an event is triggered.NoteThe sound clip is used when audio playback

Setting Page489Settings for HTTP server, SNMP server, FTP server usage or WS-Security time checks.HTTP ServerSet the authentication method and HTTP po

9 Camera Angle Setting Tool Precautions Precautions for Built-In Camera Functions and Included Software Maintenance PrecautionsClean the CameraTurn

90It is recommended that you change the default community name from [public] to ensure system security.[Administrator Contact Information]Enter contac

Setting Page491Settings for clients that can connect to a video server.[Maximum Number of Clients]Enter the maximum number of clients that can be conn

92Settings for audio transmission from the camera to the computer, and audio reception from the computer to the camera.[Audio Transmission from the Ca

Setting Page493Set the video and audio transmission using RTP.RTP ServerEnable RTP, and set the RTSP authentication method and port number.[RTP]Select

94RTP Streaming 1 to 5You can set each stream for RTP stream transmission in an RTP Streaming 1 to RTP Streaming 5 session.[Video Size]Select the vide

Setting Page495• Regardless of the [Server] > [Audio Server] > [Audio Transmission from the Camera] setting, RTP streaming audio will be used. H

96Settings for uploading video via HTTP or FTP when an event is triggered.Use [Server] > [Server Settings] (P. 89) to configure HTTP server and FTP

Setting Page497[Upload]Select whether to upload with HTTP or FTP.[Video Format]Select the video format for upload. [H.264(2)] cannot be used.Video siz

98[Notification]Select whether to only send event information notifications or notifications with attached videos when using HTTP upload.[URI]Enter th

Setting Page499FTP UploadSettings for the FTP upload function when [Upload] is set to [FTP Upload].[Notification]This is set to [Video data upload wit