Canon LEGRIA HF M506 User Manual download pdf (Page 211)

Additional Information  211

Check the Wi-Fi settings.

- Make sure the camcorder and wireless router are correctly configured.

IP address conflict

- Change the camcorder’s IP address so that it does not conflict with the IP addresses of other

devices connected to the same network.

Multiple access points detected. Try the operation again.

- There are multiple wireless routers (access points) sending out a WPS signal at the same

time. Try the operation again later or perform Wi-Fi Protected Setup using the PIN code option.

No access points found

- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the

wireless signal. Try using the camcorder in a location farther away from such appliances.

- Make sure that you use the wireless router’s SSID for the camcorder’s Wi-Fi settings.

- A connection cannot be established if the wireless router is using MAC address filtering. In the

camcorder’s [Wi-Fi Setup] screen, use [Check Current Configuration] to check the MAC

address and enter it into the wireless router’s configuration screen.

- Establish a connection using infrastructure mode.

No computers found currently running Network Utility. Turn on the computer and try

searching again.

- Turn on the computer on which you installed the supplied software Network Utility. Then, con-

nect the computer to the Wi-Fi network.

- Install Network Utility if it has not already been installed.

The configured computer (Network Utility) cannot be found

- Turn on the computer on which you installed the supplied software Network Utility. Then, con-

nect the computer to the Wi-Fi network.

Transfer speed changed before connecting

- If the encryption method is set to WEP, IEEE 802.11n cannot be used as the protocol for the

connection so the connection was established using IEEE 802.11b or IEEE 802.11g. To use

IEEE 802.11n, we recommend setting the encryption method to WPA2-PSK AES, WPA-PSK

AES, WPA2-PSK TKIP or WPA-PSK TKIP.

Unable to access configuration files

- Turn off the camcorder. After a short while, turn it on again. If the problem persists contact a

Canon Service Center.

Unable to complete WPS.

- Turn off the camcorder and wireless router. After a short while, turn them on again and try

again. If the problem persists, perform the Wi-Fi network setup manually (A 160).

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Canon LEGRIA HF M506 User Manual Page 211