Canon imageCLASS MF5530 Specifications Page 1

CANON INC.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCANON U.S.A., INC.One Canon Plaza, Lake Success, NY 11042, U.S.A.CANON CANADA INC.6

viii Preface Thank you for purchasing the Canon imageCLASS MF5500 Series. Please read this manual thoroughly before operating the machine in order to

Repacking and Transporting Your Machine8-18Maintenance8Repacking and Transporting Your MachineBe sure to unplug the power cord before transporting the

Repacking and Transporting Your Machine8-19Maintenance8Carrying the Machine by the SidesPull out the cassette completely, and remove the extension cov

Repacking and Transporting Your Machine8-20Maintenance8Transporting the Machine by CarPack the machine, using the original packing material and box. P

CHAPTERClearing Jams9-19TroubleshootingThis chapter describes the problems you might encounter when using the machine and their remedies. It also expl

Clearing Jams9-2Troubleshooting91Hold both sides of the jammed paper and pull it out from the multi-purpose feeder.2Pull out the cassette completely.3

Clearing Jams9-3Troubleshooting96Remove the cartridge.IMPORTANT•Remove watches and any bracelets or rings when touching the inside of the machine. The

Clearing Jams9-4Troubleshooting97Hold both sides of the jammed paper and carefully move it inward, then gently pull it out.8Roll the leading end of th

Clearing Jams9-5Troubleshooting9IMPORTANT•Do not pull the jammed paper forward from the cassette. It may cause a machine malfunction.•Do not pull the

Clearing Jams9-6Troubleshooting912Carefully pull the jammed paper straight out through the rollers.If the jammed paper is badly folded, similar to the

Clearing Jams9-7Troubleshooting914Insert the cartridge back into the machine, then close the front cover.For details, see "Replacing the Cartridg

ix Illustrations Used in This Manual Unless otherwise mentioned, illustrations used in this manual are those taken when no optional equipment is atta

Clearing Jams9-8Troubleshooting92Widen the slide guides until they stop, and remove the paper so as not to be caught by the slide guides. Open the ADF

LCD Messages9-9Troubleshooting9LCD MessagesThe following messages are displayed in the LCD when the machine performs a function or if it encounters an

LCD Messages9-10Troubleshooting9INCORRECT PAPER SIZE ↔ CASS PAPER MISMATCHCause The size of the paper in the cassette or multi-purpose feeder is diffe

LCD Messages9-11Troubleshooting9REC. PAPER JAMOPEN THE FRONT COVERCause There is a paper jam.Remedy Clear the paper jam (see "Clearing Jams,"

Paper Feeding Problems9-12Troubleshooting9Paper Feeding ProblemsPaper does not feed correctly.Q Does the cassette or multi-purpose feeder contain an a

Paper Feeding Problems9-13Troubleshooting9Q Does the cassette or multi-purpose feeder contain an appropriate quantity of sheets?A Make sure the paper

Paper Feeding Problems9-14Troubleshooting9Paper stacked roughly.Q Is the proper paper loaded?A Load proper paper in the cassette or multi-purpose feed

Copying Problems9-15Troubleshooting9Copying ProblemsThe machine will not make a copy.Q Is the cartridge installed correctly?A Make sure the cartridge

Print Quality Problems9-16Troubleshooting9Print Quality ProblemsThe print quality is not what you expect; print is not clear, has missing dots or whit

Print Quality Problems9-17Troubleshooting9Q Is the machine installed in a stable location?A Install the machine in a proper location. (See "Insta

x Legal Notices FCC (Federal Communications Commission) imageCLASS MF5530: Model H12294This device complies with Part 15 of the FCC Rules.Operation i

Printing Problems9-18Troubleshooting9Printing ProblemsThe Alarm indicator comes on.Q Does the machine feed paper correctly, or is there paper in the c

Scanning Problems9-19Troubleshooting9Scanning ProblemsThe machine will not scan a document.Q Did you connect the power cord to the machine just now?AW

General Problems9-20Troubleshooting9General ProblemsThe machine has no power.Q Is the power cord plugged in securely?A Check that the power cord is pl

If You Cannot Solve the Problem9-21Troubleshooting9If You Cannot Solve the ProblemIf you have a problem with your machine and you cannot solve it by r

If You Cannot Solve the Problem9-22Troubleshooting9

CHAPTERAccessing the Machine Settings10-110Machine SettingsThis chapter explains how to adjust machine settings. The list of all the settings is also

Accessing the Machine Settings10-2Machine Settings10NOTE•For details on submenus, see "Menu Descriptions," on p. 10-3.•After selecting the i

Menu Descriptions10-3Machine Settings10Menu DescriptionsCOMMON SETTINGSName DescriptionsPAPER SETTINGS Sets the paper size and paper type.1. PAPER SIZ

Menu Descriptions10-4Machine Settings10(The factory default setting is in bold face.)* Only for the MF5550 model.COPY SETTINGS3. AUTO CLEAR Sets the a

Menu Descriptions10-5Machine Settings10(The factory default setting is in bold face.)NOTEFor details on <FAX SETTINGS>, see Chapter 8, "Mac

xi Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U.S. Department of Health and Human Ser

Menu Descriptions10-6Machine Settings10

CHAPTERSpecifications11-111AppendixThis chapter lists the specifications of the machine and the index.SpecificationsType Personal DesktopPlatenStationar

Specifications11-2Appendix11Features are subject to change without notice due to product improvements.For high-quality copies, we recommended using pa

Index11-3Appendix11IndexSymbols (–), (+) keys, 1-5AADF (Automatic Document Feeder), 1-2capacity, 3-5jams in, 9-7loading documents in, 3-4paper path,

Index11-4Appendix11weight, 3-2Document feedADF, 3-4, 3-6platen glass, 1-3, 3-3DOCUMENT TOO LONG message, 9-9EEnergy Saverkey, 1-5restoring, 1-9setting

Index11-5Appendix11key, 1-5Multi-purpose feeder, 1-2loading an envelope, 2-13loading paper, 2-11paper requirements, 2-1NNumeric keys, 1-6OOperation pa

Index11-6Appendix11SSCAN DENSITY setting, 10-5SCAN key, 1-5Scanned area, 3-2Scanningareas, 3-2beforehand, 6-1documents, 6-2problems, 9-19Set key, 1-6S

xii Trademarks Canon, the Canon logo, and imageCLASS are trademarks of Canon Inc.Other product and company names herein may be the trademarks of thei

xiiiLegal Limitations on the Usage of Your Product and the Use of ImagesUsing your product to scan, print or otherwise reproduce certain documents, an

xiv Important Safety InstructionsPlease read these "Important Safety Instructions" thoroughly before operating the machine. As these instru

xv• Do not install the machine in the following locations:-A damp or dusty location-A location near water faucets or water-A location exposed to direc

xviCAUTION• Do not use power supplies with voltages other than those specified herein, as this may result in a fire or electrical shock.• Always grasp t

xvii• To avoid damage to the power cord and creating a fire hazard, always disconnect the power cord and the interface cable when moving the machine. O

xviii• There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the mac

xixConsumablesWARNING• Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to igni

xx

CHAPTERCustomer Support1-11IntroductionThis chapter describes the main components, the operation panel and the standby display of the machine. It also

Main Components of the Machine1-2Introduction1Main Components of the MachineThis section describes the main components of the machine. MF5550Front Vi

Main Components of the Machine1-3Introduction1aaaaPlaten glass coverOpen it when you place documents on the platen glass for copying or scanning.bbbbP

Main Components of the Machine1-4Introduction1Rear ViewaaaaUSB portConnect the USB (Universal Serial Bus) cable.bbbbTelephone line jackConnect the tel

Operation Panel1-5Introduction1Operation PanelThis section describes keys used when making copies, scanning and setting the Menu.For keys not describe

Operation Panel1-6Introduction1 MF5530llllLCDDisplays messages and prompts during operation. Also displays selections, text, and numbers when specify

Standby Display1-7Introduction1Standby DisplayThe standby display differs depending on which mode is selected. The standby display in the Copy or Scan

imageCLASSMF5500 SeriesBasic Guide

Energy Saver Mode1-8Introduction1Energy Saver ModeThis machine provides an energy saver function. When no operations are performed for about 5 minutes

Energy Saver Mode1-9Introduction1Restoring from the Energy Saver Mode Manually1Press [Energy Saver].The Energy Saver key goes off and the machine ente

Energy Saver Mode1-10Introduction1

CHAPTERPrint Media Requirements2-12Paper HandlingThis chapter describes the print media you can use with this machine, how to load them, and where to

Print Media Requirements2-2Paper Handling2 Unacceptable PaperDo not copy on the following types of copy stock. Doing so may result in paper jams.• Se

Print Media Requirements2-3Paper Handling2Printing AreasPlease note that the term "printing area" represents both the recommended area for o

Loading Paper2-4Paper Handling2Loading PaperThis section describes how to load paper in the cassette and the multi-purpose feeder.CAUTIONWhen loading

Loading Paper2-5Paper Handling23Pinch and slide the length slide guide to fit the size of the paper stack you want to load.IMPORTANTIf the slide guides

Loading Paper2-6Paper Handling25Pinch and slide the width slide guides to fit the paper stack.Make sure the paper stack does not exceed the load limit

Loading Paper2-7Paper Handling27Specify the paper size.❑ Press [Menu] ➞ [ ] or [ ] to select <COMMON SETTINGS> ➞ press [Set].❑ Press [ ] or [ ]

Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information.Depending on the system co

Loading Paper2-8Paper Handling22Remove any curling from the envelopes by holding the edges diagonally and bending them gently.3Run a pen or other roun

Loading Paper2-9Paper Handling26Pinch and slide the length slide guide to fit the size of the envelopes you want to load.IMPORTANTIf the slide guides a

Loading Paper2-10Paper Handling28Pinch and slide the width slide guides to fit the envelopes.Make sure the envelopes do not exceed the load limit mark.

Loading Paper2-11Paper Handling210Specify the paper size.❑ Press [Menu] ➞ [ ] or [ ] to select <COMMON SETTINGS> ➞ press [Set].❑ Press [ ] or [

Loading Paper2-12Paper Handling22Insert the paper straightly in the multi-purpose feeder with the print side up.NOTEWhen you load paper with a logo on

Loading Paper2-13Paper Handling2Loading an Envelope in the Multi-Purpose FeederUse the multi-purpose feeder when you want to copy or print an envelope

Loading Paper2-14Paper Handling23Specify the paper size.❑ Press [Menu] ➞ [ ] or [ ] to select <COMMON SETTINGS> ➞ press [Set].❑ Press [ ] or [ ]

Loading Paper2-15Paper Handling2Orientation of the Document and the Paper LoadingWhen you load a document in the ADF, the orientation of the document

Selecting the Paper Output Area2-16Paper Handling2Selecting the Paper Output AreaFace down paper output delivers paper with the printed side down on t

Selecting the Paper Output Area2-17Paper Handling2Paper Type and Paper Output AreaSelect the suitable paper output area depending on the paper type an

How This Manual Is Organized Introduction Paper Handling Document Handling Printing from Your Computer Copying Scanning System Monitor Maintenance Tr

Selecting the Paper Output Area2-18Paper Handling2Face Up Paper Output AreaThe paper is delivered with the printed side up out of the face up paper ou

CHAPTERDocument Requirements3-13Document HandlingThis chapter describes the types of documents you can scan, copy or send with this machine and how to

Document Requirements3-2Document Handling3*1When scanning, copying, and sending a transparent document such as tracing paper or transparencies, place

Setting Up Documents3-3Document Handling3Setting Up DocumentsFor scanning, place your documents on the platen glass or load them in the ADF. Where you

Setting Up Documents3-4Document Handling3The illustration below shows how to place an LTR-size document on the platen glass.Loading Documents in the A

Setting Up Documents3-5Document Handling32Slide the slide guides to the width of the document.3Load the documents face up in the ADF.NOTE•For multiple

Setting Up Documents3-6Document Handling3The Paper Path of the ADFNOTE•When documents are loaded in the ADF, the scanning unit moves to the position s

CHAPTERBefore Printing4-14Printing from Your ComputerThis chapter explains how to print the documents from your computer using the printer driver incl

Before Printing4-2Printing from Your Computer4Follow this procedure if it is not selected:1Open the [Printers and Faxes] (Windows 98/Me/2000: [Printer

Printing Documents4-3Printing from Your Computer4Printing DocumentsThe general steps for printing a document are explained below. The screen shot show

iv Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiHow to Use

Printing Documents4-4Printing from Your Computer44Click [Preference] or [Properties].NOTEDepending on the application you are using, select the printe

More Information4-5Printing from Your Computer4More InformationFor detailed information on all printing features, see Chapter 2, "Printing,"

More Information4-6Printing from Your Computer4

CHAPTERDocuments You Can Copy5-15CopyingThis chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or re

Making Copies5-2Copying5Making CopiesFollow this procedure to make copies:1Place the document on the platen glass or load it in the ADF.For details on

Specifying the Paper Size and Type (Common for Cassette and Multi-PurposeFeeder)5-3Copying5Specifying the Paper Size and Type(Common for Cassette and

Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder)5-4Copying55Press [ ] or [ ] to select the appropriate paper size (LT

Specifying the Paper Size and Type (Common for Cassette and Multi-PurposeFeeder)5-5Copying55Press [ ] or [ ] to select the appropriate paper type ➞ pr

Setting Enlarging/Reducing5-6Copying5Setting Enlarging/ReducingWhen placing a document on the platen glass, you can enlarge or reduce the copy size us

Setting Enlarging/Reducing5-7Copying5NOTE•If the <PAPER SIZE GROUP> of <COPY SETTINGS> in the Menu is set to <A> or <AB>, the

v Chapter 2 Paper Handling Print Media Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 Printing Ar

Improving Copied Image5-8Copying5Improving Copied ImageAdjusting the Image Quality (Resolution)You can adjust image quality to the appropriate level b

Improving Copied Image5-9Copying5Adjusting the Exposure (Density)You can adjust the copy exposure automatically or manually according to how light or

Special Features5-10Copying5Special FeaturesThe machine has the following SPECIAL COPY feature: Collate Copy. This feature allows you to sort copies i

Special Features5-11Copying54Press [Start].The machine begins scanning from the first page of the document. After scanning, the scanned documents will

Special Features5-12Copying57Press [Set].The machine begins printing out.NOTEWhen scanning multiple page documents, <MEMORY FULL> and <PRESS

CHAPTERBefore Scanning6-16ScanningThis chapter briefly explains how to scan documents into your computer using the scanner driver included in the CD-RO

Scanning Methods6-2Scanning6Scanning MethodsThere are two methods of scanning documents to your computer:• Using a TWAIN- or WIA- (Windows XP) complia

More Information6-3Scanning6More InformationFor detailed information on all scanning features, see Chapter 3, "Scanning," in the Software Gu

More Information6-4Scanning6

CHAPTERChecking the Status of Print and Fax Jobs7-17System MonitorThis chapter explains how to check the status of the jobs stored in the machine, and

viImproving Copied Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Adjusting the Image Quality (Resolu

Checking the Status of Print and Fax Jobs7-2System Monitor73If you decide to delete the current print job, press [ ] for <YES>.NOTE•To cancel de

Checking the Status of Print and Fax Jobs7-3System Monitor7Confirming and Deleting a Fax RX Job1Press [Status Monitor].2Press [ ] or [ ] to select <

Checking the Status of Print and Fax Jobs7-4System Monitor7

CHAPTERPeriodic Cleaning8-18MaintenanceThis chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machi

Periodic Cleaning8-2Maintenance8Cleaning the ExteriorWipe the machine's exterior with a clean, soft, lint-free cloth moistened with water or dilu

Periodic Cleaning8-3Maintenance8Cleaning the ADF AreaBlack lines may appear in copies when the ADF is used to feed documents.This is caused by paste,

When to Replace the Cartridge8-4Maintenance8When to Replace the CartridgeThe cartridge is a consumable item and should be replaced when the toner runs

When to Replace the Cartridge8-5Maintenance83Reinstall the cartridge in the machine.4Make a few test copies.● If the copies appear normal:You can keep

When to Replace the Cartridge8-6Maintenance8Handling and Storing the CartridgeThis section describes the precautions to ensure optimum copy quality.Ha

When to Replace the Cartridge8-7Maintenance8IMPORTANT•Place the cartridge in its protective bag so that the side with the written instructions faces u

vii Transporting the Machine by Car. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20 Chapter 9 Troubleshooting Clearing Jams .

When to Replace the Cartridge8-8Maintenance8The Clean Earth CampaignTHE CANON CARTRIDGE RECYCLING PROGRAMThe Canon Cartridge Recycling Program fulfills

When to Replace the Cartridge8-9Maintenance8U.S.A. PROGRAMPackaging Option A-1: Single Box Return• Repackage the empty cartridge utilizing the wrappe

When to Replace the Cartridge8-10Maintenance8 Option A-2: Multiple Box ReturnWe encourage you to use this option as a more efficient way to ship cartr

When to Replace the Cartridge8-11Maintenance8ShippingApply the UPS authorized returning label provided in this guide.Residents of Alaska and Hawaii: D

When to Replace the Cartridge8-12Maintenance8CANADA PROGRAM-CANADA PROGRAMME Option A: Single Box Return• Repackage the empty cartridge utilizing the

When to Replace the Cartridge8-13Maintenance8Working to preserve endangered species is a long-standing Canon interest. To this end, for every cartridg

Replacing the Cartridge8-14Maintenance8Replacing the CartridgeThis section describes how to remove the used cartridge and replace it with a new one. B

Replacing the Cartridge8-15Maintenance83Remove the new cartridge from its protective bag.NOTESave the protective bag. You may need it later when you r

Replacing the Cartridge8-16Maintenance86While grasping the cartridge with one hand, firmly and slowly pull the sealing tape tab with the other hand to

Replacing the Cartridge8-17Maintenance88Align the projections on both sides of the cartridge to the guides in the machine and gently slide the car