Canon imageCLASS MF5950dw User Manual download pdf (Page 15)

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Troubleshooting

<Wireless LAN Settings> cannot be selected because it is grayed out in the Network Set-

tings menu.

Cause

Connection method for the machine is set to <Wired LAN>.

Solution

Switch the connection method to <Wireless LAN>.

Proceed to “Step2 Switching the Connection Method to Wireless LAN,” on p.1-2.

The Remote UI is not displayed.

Cause 1

The machine’s IP address is not set correctly.

Solution

Cause 2

The wireless LAN routers or access point network key is not correctly specied to the machine.

Solution

Check the wireless LAN routers or access point network key.

( Proceed to “Checking SSID or Network Key,” on p.1-6.)

Specify the settings again.

Proceed to “Step4-B Setting the Access Point Manually and Connecting,” on p.1-6.

Cause 3

Selected the wrong SSID.

Solution

Check the wireless LAN or access point’s SSID.

( Proceed to “Checking SSID or Network Key,” on p.1-6.)

Specify the settings again.

Proceed to “Step4-B Setting the Access Point Manually and Connecting,” on p.1-6.

Enable the DHCP function for the wireless LAN router or access point, and

specify the setting again.

Proceed to “Step4-A Setting the Machine Using the WPS (Push Button Mode),” on p.1-4.

Proceed to “Step4-B Setting the Access Point Manually and Connecting,” on p.1-6.

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Canon imageCLASS MF5950dw User Manual Page 15