Canon BJC-85W User Manual

Browse online or download User Manual for Multifunctionals Canon BJC-85W. Canon BJC-85W User's Manual

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Summary of Contents

Page 2 - Contents

10IntroductionTrademarksCanon, BCI, BJ, Bubble Jet, and Drop Modulation Technology are trademarks, and SelectExchange is a service mark of Canon Inc.

Page 3 - 3Contents

100Printing With WindowsWindows Printer Driver FeaturesPrinter setup Click this box to conduct printer setup while the print during spooling job is s

Page 4 - Introduction

101Printing With WindowsWindows Printer Driver Features1 On the Page Layout tab, click the Duplex Printing box.2 For the binding method, click the bu

Page 5 - Printer Documentation

102Printing With WindowsWindows Printer Driver Features Printing Type SettingsYou make the Printing Type settings on the Page Layout tab.Normal-size

Page 6 - 6Introduction

103Printing With WindowsWindows Printer Driver FeaturesScaled PrintingScaled Printing allows you to automatically enlarge or reduce the size of the pr

Page 7 - How to Use This Manual

104Printing With WindowsWindows Printer Driver FeaturesPage Layout PrintingUse Page Layout Printing to print two or four pages at reduced size on one

Page 8 - 8Introduction

105Printing With WindowsWindows Printer Driver FeaturesPage Order Select the order in which you want the pages to print on the sheet.Frame Border Clic

Page 9 - Disclaimer

106Printing With WindowsWindows Printer Driver FeaturesInsert blank page Determines how pages are arranged.None All pages printed in order with no bla

Page 10 - Trademarks

107Printing With WindowsWindows Printer Driver FeaturesPoster PrintingPoster Printing allows you to print an original enlarged to print on 4, 9, or 16

Page 11 - FCC Regulations

108Printing With WindowsWindows Printer Driver FeaturesImage divisions Click the button to select the number of pages for the image to be printed on.2

Page 12 - 12Introduction

109Printing With WindowsWindows Printer Driver Features Stamp/Background TabA selection of default stamps (IMPORTANT, CONFIDENTIAL, etc.) are availab

Page 13 - Safety Precautions

11Introduction FCC Regulations Color Bubble Jet Printer, Model K10190This device complies with Part 15 of the FCC Rules. Operation is subject to the

Page 14 - Printer Location

110Printing With WindowsWindows Printer Driver FeaturesClick this button to adjust the settings of the selected stamp or to create a new stamp. Using

Page 15 - Power Outlet and Power Cord

111Printing With WindowsWindows Printer Driver Features Using the Stamp Settings Properties Dialog BoxClick the Define Stamp button on the Stamp/Backg

Page 16 - 16Introduction

112Printing With WindowsWindows Printer Driver Features Using the Background Settings Properties Dialog BoxClick the Select Background button to open

Page 17 - 17Introduction

113Printing With WindowsWindows Printer Driver Features Maintenance TabUse the Maintenance tab to perform routine tasks like cleaning the print heads

Page 18 - General Warnings

114Printing With WindowsWindows Printer Driver FeaturesDeep cleaning the print heads consumes ink. Deep clean the print heads only after consecutive p

Page 19 - Universal AC Adapter

115Printing With WindowsWindows Printer Driver FeaturesChange BJ Cartridge Click the appropriate button when you need to replace a BJ cartridge.Instal

Page 20 - 20Introduction

116Printing With WindowsWindows Printer Driver Features Print Mode Properties Dialog BoxYou open the Print Mode Properties dialog box by clicking the

Page 21 - Options and Consumables

117Printing With WindowsWindows Printer Driver FeaturesPaper Feed Click the down-arrow and select paper feed method from the drop-down list.Auto Feede

Page 22 - Paper and special print media

118Printing With WindowsWindows Printer Driver FeaturesHalftoning Select one of the four methods to create mid-range color tones for printing.Automati

Page 23 - Getting Ready to Print

119Printing With WindowsWindows Printer Driver FeaturesWhole Page Allows you to adjust multiple graphic images on the document page. This setting is a

Page 24 - ■ Front View

12Introduction Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules.Do not make any changes or modific

Page 25 - ■ Back View

120Printing With WindowsWindows Printer Driver FeaturesSpecial Effects tabSimulate Illustration Enabling this feature converts a 256-color image so it

Page 26 - ■ Operation Panel

121Printing With WindowsWindows Printer Driver FeaturesTip: You can turn on Simulate Illustration feature and then select one of the Monochrome Effect

Page 27 - POWER and ERROR Lights

122Printing With WindowsWindows Printer Driver FeaturesColor tabColor Adjustment Click the check box to enable all the Color Balance slide bars and op

Page 28 - 28Getting Ready to Print

123Printing With WindowsWindows Printer Driver FeaturesTip:• This check box appears only when the printer driver has been installed for Windows 98. Af

Page 29

124Printing With WindowsWindows Printer Driver FeaturesColor Balance Drag the buttons on the slide bars to the left or right, or click the arrows on e

Page 30 - 2 Open the top cover

125Printing With WindowsWindows Printer Driver FeaturesBrightness Adjusts the contrast between intermediate tones that fall between white and black (N

Page 31 - 31Getting Ready to Print

126Printing With WindowsWindows Printer Driver FeaturesMove icon buttons Allow you to change the order of appearance of the print mode icons in the Ch

Page 32 - 32Getting Ready to Print

127Printing With WindowsWindows Printer Driver FeaturesClick this button to save all the tab settings (Quality, Special Effects, Color) with the new s

Page 33 - Printing

128Printing With WindowsUsing the BJ Background MonitorThe BJ Background Monitor allows you to monitor the progress of document print jobs executing i

Page 34 - Paper and Other Print Media

129Printing With WindowsUsing the BJ Background MonitorThe BJ Background Monitor opens and displays the names of the documents queued for printing.App

Page 35 - Printing With Macintosh

13IntroductionSafety PrecautionsPlease read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt to u

Page 36 - ■ Printing Area

130Printing With WindowsUsing the BJ Background Monitor Changing the Print Order in the BJ Background Monitor• The print job that is currently printi

Page 37 - ■ Plain Paper

131Printing With WindowsUsing the BJ Background Monitor3 When you release the mouse button, the document will be in the new position. Cancelling a Pr

Page 38 - ■ Glossy Photo Paper

132Printing With WindowsUsing the BJ Background Monitor2 From the Edit menu, select Delete.A message asks you to confirm that you want to cancel the pr

Page 39 - ■ Glossy Photo Cards

133Printing With WindowsUsing the BJ Background Monitor Closing the BJ Background MonitorFrom the File menu, select Quit.The BJ Background Monitor cl

Page 40 - ■ Transparencies

134Printing With WindowsUsing the BJ BackgrounderWhile the BJ Backgrounder is displayed on the screen, you can use it to cancel or pause the current p

Page 41 - ■ Back Print Film

135Printing With WindowsUsing the BJ Backgrounder Pausing a Print Job With the BJ Backgrounder1 Click the Pause button on the BJ Backgrounder.The cur

Page 42 - ■ Greeting Cards (1/4 fold)

136Printing With WindowsUsing the BJ Printer Status MonitorThe BJ Printer Status Monitor displays the status of the current print job. If the printer

Page 43 - ■ Envelopes

137Printing With WindowsUsing the BJ Printer Status Monitor3 Click the button for “Enable bi-directional support for this printer” to enable bi-direct

Page 44 - Loading Paper in the Printer

138Printing With WindowsUsing the BJ Printer Status Monitor Viewing the BJ Printer Status MonitorThe BJ Printer Status Monitor opens automatically ev

Page 45 - Set the stack in the printer

139Printing With WindowsUsing the BJ Printer Status Monitor• To open the BJ Printer Status Monitor when a print job is not executing, open the printer

Page 46 - 46Printing

14IntroductionSafety Precautions Printer Location The electrical contacts inside the printer become hot during normal operation. To avoid causing

Page 47 - Changing BJ Cartridges

140Printing With WindowsUsing the BJ Printer Status Monitor Handling Errors With the BJ Printer Status MonitorIf the printer runs out of paper, if th

Page 48 - 3 Remove the BJ cartridge

141Printing With WindowsUsing the BJ Printer Status Monitor2 Click the Guide tab to display a solution for the problem.If the Next button is enabled,

Page 49 - 49Printing

142Printing With WindowsUsing the BJ Printer Status Monitor Setting the BJ Printer Status Monitor Display for Every Print JobIf you want the BJ Print

Page 50 - 50Printing

143Printing With WindowsUsing the BJ Printer Status Monitor2 Click the Ink Information tab to display more details about the ink tanks.3 Follow the st

Page 51 - 51Printing

144Printing With MacintoshPrinting With MacintoshOverview of Printing With the Macintosh Printer DriverSelecting the Printer DriverOpening the Macinto

Page 52 - 52Printing

145Printing With MacintoshOverview of Printing With the Macintosh Printer DriverAfter you have created a document with your software application and y

Page 53 - 9 Press the CARTRIDGE button

146Printing With MacintoshOverview of Printing With the Macintosh Printer DriverAfter you select the printer driver, you do not need to select it agai

Page 54 - Maintaining the Printer

147Printing With MacintoshOverview of Printing With the Macintosh Printer DriverThe paper size setting is normally selected in the software applicatio

Page 55 - 55Maintaining the Printer

148Printing With MacintoshOverview of Printing With the Macintosh Printer Driver5 Start the print job.Click the Print button to start the print job.Th

Page 56 - ■ Normal Nozzle Check Pattern

149Printing With MacintoshSelecting the Printer DriverBefore you can execute a print job, go to the Apple menu and select Chooser. Make sure that the

Page 57 - Cleaning the Print Head

15IntroductionSafety Precautions Power Outlet and Power Cord The socket-outlet shall be installed near the equipment and shall be easily accessibl

Page 58 - 58Maintaining the Printer

150Printing With MacintoshSelecting the Printer Driver If the BJC-85 icon is not displayed, check the printer and make sure that it is turned on and

Page 59 - Using the Low-Ink Alert

151Printing With MacintoshSelecting the Printer Driver4 Click the Close box to close the Chooser and save the selection. Turning On Background Printi

Page 60 - Printing With Windows

152Printing With MacintoshOpening the Macintosh Printer DriverUse the printer driver screens to select the paper size and other important options for

Page 61 - Replacing Ink Tanks

153Printing With MacintoshOpening the Macintosh Printer Driver Opening the Page Setup Dialog Box1 In the software application, open the File menu an

Page 62 - 62Maintaining the Printer

154Printing With MacintoshOpening the Macintosh Printer Driver Opening the Print Dialog Box1 In the software application, open the File menu and sele

Page 63 - 63Maintaining the Printer

155Printing With MacintoshChanging the Paper Size SelectionYou can usually set the paper size when you create the document in the software application

Page 64 - 64Maintaining the Printer

156Printing With MacintoshChanging the Paper Size Selection2 Select the Paper Size.Click on the Paper Size box and select the paper size from the pop-

Page 65 - 65Maintaining the Printer

157Printing With MacintoshSetting Up a Simple Print JobSeveral print mode settings are available in the Print dialog box. You can also change the sett

Page 66 - 66Maintaining the Printer

158Printing With MacintoshSetting Up a Simple Print Job Selecting the Print Media• Some print media require special handling procedures, loading proc

Page 67

159Printing With MacintoshSetting Up a Simple Print Job Selecting the Paper Feed MethodThe paper feed method may be different, depending on the type

Page 68 - Replacing a BJ Cartridge

16IntroductionSafety Precautions To avoid a fire or serious electrical shock, do not knot the power cord or wrap it around itself.To avoid damaging th

Page 69 - 69Maintaining the Printer

160Printing With MacintoshSetting Up a Simple Print Job Selecting the Print ModeBy simply clicking the print mode icon appropriate for the print job,

Page 70

161Printing With MacintoshSetting Up a Simple Print Job Print Mode Icons Text Select for printing text documents at normal quality. Graphic Select fo

Page 71 - Cleaning the Printer

162Printing With MacintoshSetting Up a Simple Print Job Setting Up a Print Job ManuallyYou can select the Manual icon and select the Print Quality,

Page 72 - 72Maintaining the Printer

163Printing With MacintoshSetting Up a Simple Print Job3 Click the OK button to close the dialog box and return to the Print dialog box.The settings y

Page 73 - ■ Cleaning Inside the Printer

164Printing With MacintoshSetting Up a Simple Print JobTo retrieve registered manual settings for another print job1 In the Print dialog box, click th

Page 74 - Performing the Test Print

165Printing With MacintoshMacintosh Printer Driver Features Page Setup Dialog BoxPaper Size Click this option and from the pop-up menu select a paper

Page 75 - 75Maintaining the Printer

166Printing With MacintoshMacintosh Printer Driver FeaturesPreview area Graphically displays the print area and orientation of the document, relative

Page 76 - 4 Close the top cover

167Printing With MacintoshMacintosh Printer Driver Features Custom Dialog BoxClick the Paper Size item and select Custom1, Custom2, or Custom3 to ena

Page 77 - 77Maintaining the Printer

168Printing With MacintoshMacintosh Printer Driver FeaturesClick this button to register the new paper size under the name you entered. The next time

Page 78 - ■ Shipping the Printer

169Printing With MacintoshMacintosh Printer Driver FeaturesPrint Head Cleaning panelIn the Printer Utility dialog box, click the panel switch, and sel

Page 79 - Printing With Windows

17IntroductionSafety Precautions Cleaning the Printer Use only a damp, clean cloth to clean the surfaces of the printer. The electrical contacts i

Page 80

170Printing With MacintoshMacintosh Printer Driver FeaturesTest Print panelIn the Printer Utility dialog box, click the panel switch, and select Test

Page 81 - 81Printing With Windows

171Printing With MacintoshMacintosh Printer Driver FeaturesChange Ink Tank panelIn the Printer Utility dialog box, click the panel switch, and select

Page 82 - Properties dialog box

172Printing With MacintoshMacintosh Printer Driver FeaturesClick to replace both the black and color ink tanks in the BC-11e Color BJ Cartridge or BC-

Page 83

173Printing With MacintoshMacintosh Printer Driver FeaturesSpecial Settings panelIn the Printer Utility dialog box, click the panel switch, and select

Page 84 - 84Printing With Windows

174Printing With MacintoshMacintosh Printer Driver Features Print Dialog BoxPages To print all the pages in the document, click the All button on. To

Page 85 - Selecting the Print Mode

175Printing With MacintoshMacintosh Printer Driver FeaturesMedia Type Click this item or the icon and then select the name of the media type from the

Page 86

176Printing With MacintoshMacintosh Printer Driver FeaturesClick this button to open the Options dialog box. Use this dialog box to select the page pr

Page 87 - 87Printing With Windows

177Printing With MacintoshMacintosh Printer Driver Features Detailed Setting Dialog BoxTo open the Detailed Setting dialog box, in the Print dialog c

Page 88 - 88Printing With Windows

178Printing With MacintoshMacintosh Printer Driver FeaturesPrint Quality Slide the button on the slider bar to the left or right to adjust the Print Q

Page 89 - Save As from the pop-up menu

179Printing With MacintoshMacintosh Printer Driver FeaturesPhoto Optimizer Select to adjust the color balance of a photographic image scanned or captu

Page 90 - 90Printing With Windows

18IntroductionSafety Precautions General Warnings There are high voltage points inside the printer. To avoid a fire or electrical shock, do not att

Page 91 - Changing the Page Size

180Printing With MacintoshMacintosh Printer Driver FeaturesSpecial Effects panelIn the Print dialog, click the Manual icon under Print Mode then clic

Page 92 - 92Printing With Windows

181Printing With MacintoshMacintosh Printer Driver FeaturesTip: You turn on the Simulate Illustration feature then select one of the Monochrome Effect

Page 93 - ■ Main Tab

182Printing With MacintoshMacintosh Printer Driver FeaturesColor panelIn the Print dialog, click the Manual icon under Print Mode then click the Deta

Page 94

183Printing With MacintoshMacintosh Printer Driver FeaturesMatching Method Click this item or the arrows icon and select a setting from the pop-up me

Page 95

184Printing With MacintoshMacintosh Printer Driver FeaturesColor Balance For each color, move the slide left and right to adjust the saturation of eac

Page 96 - ■ Page Layout Tab

185Printing With MacintoshMacintosh Printer Driver Features Options Dialog BoxIn the Print dialog box, click the Options button to display the Option

Page 97 - 97Printing With Windows

186Printing With MacintoshMacintosh Printer Driver FeaturesPrint collated pages Click this check box to print collated copies. All pages of one copy a

Page 98 - 98Printing With Windows

187Printing With MacintoshMacintosh Printer Driver FeaturesFrame After you have set Page Layout to print more than one document per sheet, click this

Page 99 - 99Printing With Windows

188Printing With MacintoshMacintosh Printer Driver Features Preview Dialog boxThe Preview dialog box allows you to view the appearance of the documen

Page 100 - 100Printing With Windows

189Printing With MacintoshMacintosh Printer Driver Features Enables the changes you make in the dialog box. After you change a setting, always click

Page 101 - 101Printing With Windows

19IntroductionSafety Precautions To avoid damage to the printer from objects falling into it, resulting in a fire or electrical shock, do not place an

Page 102 - ■ Printing Type Settings

190Printing With MacintoshMacintosh Printer Driver Features Register Settings Dialog BoxIn the Print dialog box, click the Apply button to open the R

Page 103

191Printing With MacintoshMacintosh Printer Driver FeaturesClick this button to open the New Settings Name dialog box. You can register all the previo

Page 104

192Printing With MacintoshMacintosh Printer Driver FeaturesSelect the name of the setting in the list that you want to select for the default setting

Page 105

193Printing With MacintoshUsing the BJ Print MonitorThe BJ Print Monitor allows you to monitor and manage the print jobs printing in the background. Y

Page 106 - 106Printing With Windows

194Printing With MacintoshUsing the BJ Print MonitorThe name of the print job currently executing and the names of all print jobs queued for printing

Page 107

195Printing With MacintoshUsing the BJ Print Monitor Changing the Print Order in the BJ Print Monitor• Once a print job has started, it cannot be mov

Page 108 - This page not printed

196Printing With MacintoshUsing the BJ Print Monitor3 Release the mouse button to drop the print job at the new location. Cancelling a Print Job With

Page 109 - ■ Stamp/Background Tab

197Printing With MacintoshUsing the BJ Print Monitor2 In the BJ Print Monitor, click the Cancel icon.The name of the document is removed from the que

Page 110

198Printing With MacintoshUsing the BJ Print Monitor Pausing a Print Job With the BJ Print Monitor1 To pause the currently executing print job, click

Page 111

199Printing With MacintoshUsing the BJ Print MonitorThe paused print job starts printing again.To delay a print job queued for printing, click the pri

Page 112

2Contents Contents Introduction WelcomePrinter DocumentationHow to Use This ManualCopyrightDisclaimerTrademarksFCC RegulationsCanadian Radio Interfer

Page 113 - ■ Maintenance Tab

20IntroductionSafety Precautions Printer Functions and Special Features This section describes the functions and special features of your printer

Page 114 - 114Printing With Windows

200Printing With MacintoshUsing the BJ Print Monitor Changing the BJ Print Monitor PreferencesYou can change the preferences to effect how the BJ Pri

Page 115

201Printing With MacintoshUsing the BJ Print Monitor3 Click the check boxes on for the settings you want, then click the OK button.Show BJ Print Monit

Page 116

202Printing With MacintoshUsing the BJ Print Monitor Closing the BJ Print Monitor After Print Jobs Are CompletedFrom the File menu, select Close Stat

Page 117 - 117Printing With Windows

203Printing With MacintoshUninstalling the Macintosh Printer Driver• You must use this procedure to remove the printer driver from yoursystem when it

Page 118 - 118Printing With Windows

204Printing With MacintoshUninstalling the Macintosh Printer Driver4 Double-click the BJ Installer icon.5 Read the License Agreement and click the Agr

Page 119 - 119Printing With Windows

205Printing With MacintoshUninstalling the Macintosh Printer Driver7 Click the Custom remove tab and click the check boxes for the items that you want

Page 120 - 120Printing With Windows

206TroubleshootingTroubleshootingError MessagesProblems and SolutionsBefore You Call For ServiceGetting Help From CanonServicing the Printer

Page 121 - 121Printing With Windows

207TroubleshootingError MessagesOne of the following messages may appear when an error occurs: Error writing to LPT1: for Printer BJC-85Service error

Page 122

208TroubleshootingPrintout is not clear or has white streaksStrange characters printingCannot start the print jobLPT1: write error appears on the scre

Page 123 - 123Printing With Windows

209TroubleshootingProblems and Solutions Printout is not clear or has white streaksLow ink could cause faded characters and white lines to appear on

Page 124 - 124Printing With Windows

21IntroductionSafety Precautions Options and Consumables The following options and consumables are available for use with this printer. To get mor

Page 125

210TroubleshootingProblems and SolutionsIf print quality is not restored after cleaningPerform print head deep cleaning to flush the nozzles. Print a N

Page 126

211TroubleshootingProblems and SolutionsMake sure that you are printing on the correct side of the paperThe paper that you are using to print may have

Page 127

212TroubleshootingProblems and SolutionsCheck to see if the BJC-85 printer is selected as the default printerSelect Canon BJC-85 as default printer.Se

Page 128 - 128Printing With Windows

213TroubleshootingProblems and SolutionsCheck interface cable connections at the printer and computerMake sure that the printer is turned on.If the or

Page 129 - 129Printing With Windows

214TroubleshootingProblems and SolutionsCheck to see if a print job has been canceled before completionIf you cancel a print job during printing, the

Page 130 - 130Printing With Windows

215TroubleshootingProblems and Solutions Cannot start the print jobThe printer does not respond when the print job is executed from the computer.Chec

Page 131 - 131Printing With Windows

216TroubleshootingProblems and Solutions4 Go to Printer Port Selection and then click LPT1: (Printer Port).If the problem persists, make sure the prin

Page 132 - 132Printing With Windows

217TroubleshootingProblems and Solutions5 Select the General tab. Under Device Status, read the information regarding printer port status.6 Select the

Page 133 - 133Printing With Windows

218TroubleshootingProblems and SolutionsCheck to make sure that the printer has been selected with the ChooserMake sure that BJC-85 is selected with t

Page 134 - Using the BJ Backgrounder

219TroubleshootingProblems and SolutionsCheck the BJ cartridge by printing a Nozzle Check PatternUse the printer operation panel to print a Nozzle Che

Page 135 - The current print job pauses

22IntroductionSafety Precautions Paper and special print media Media Load Limit Bubble Jet Paper 30 sheetsBrilliant White Paper 30 sheetsHigh Resolu

Page 136 - 136Printing With Windows

220TroubleshootingProblems and SolutionsIf the test print executes normally ...There could be a problem with your software application or the computer

Page 137 - 137Printing With Windows

221TroubleshootingProblems and Solutions LPT1: write error appears on the screenIf an error occurs when the print job is sent to parallel port LPT1,

Page 138 - 138Printing With Windows

222TroubleshootingProblems and Solutions5 Click the button on for “Print directly to the printer” (this turns off spooling).Make sure the printer port

Page 139 - 139Printing With Windows

223TroubleshootingProblems and SolutionsTo uninstall the WPS driverRefer to the documentation that came with the WPS driver. After uninstalling the dr

Page 140 - 140Printing With Windows

224TroubleshootingProblems and SolutionsCheck to see if the printer driver is installed properlyIt is possible that the printer driver may not be inst

Page 141 - 141Printing With Windows

225TroubleshootingProblems and Solutions Cannot install the printer driverIf the printer driver installation was interrupted and did not continue, so

Page 142 - 142Printing With Windows

226TroubleshootingProblems and SolutionsCheck to see if the following message is displayedFile cannot be found on the specified path or disk.Make sure

Page 143 - 143Printing With Windows

227TroubleshootingProblems and SolutionsRefer to the software application manual for the amount of memory required to run the program. Add more memory

Page 144 - Printing With Macintosh

228TroubleshootingProblems and Solutions Cannot print to the end of the print jobPart of the text is missing at the bottom of the last page printed a

Page 145 - 145Printing With Macintosh

229TroubleshootingProblems and SolutionsCheck the printer and interface cableCheck the printer status and the interface cable connections. Check inte

Page 146 - 146Printing With Macintosh

23Getting Ready to Print Getting Ready to Print Printer Parts and Their FunctionsTurning the Printer OnSetting Up and Using a Wireless Connection

Page 147 - 147Printing With Macintosh

230TroubleshootingProblems and SolutionsCheck to see if you have disrupted the infrared data transfer in progress or activated another infrared commun

Page 148 - 5 Start the print job

231TroubleshootingProblems and Solutions Paper does not feed automatically from the sheet feederIf paper does not feed smoothly from the sheet feeder

Page 149 - 2 Click the BJC-85 icon

232TroubleshootingProblems and Solutions6 Click the Paper Feed line or down-arrow, and select Auto Feeder from the drop-down list.Selecting the sheet

Page 150 - 150Printing With Macintosh

233TroubleshootingProblems and SolutionsFollow the correct procedure to set paper in the auto sheet feederAlways fan the stack to remove static cling

Page 151 - 151Printing With Macintosh

234TroubleshootingProblems and SolutionsTo prevent curling, never leave paper in the sheet feeder for a long period.Never load the following type of p

Page 152 - 152Printing With Macintosh

235TroubleshootingProblems and SolutionsCheck to see if the correct Orientation has been selectedSelect portrait if the text is printed in landscape o

Page 153 - 153Printing With Macintosh

236TroubleshootingProblems and SolutionsSelecting the orientation1 From the File menu, select Page Setup.2 For the Orientation setting, click the ico

Page 154 - 154Printing With Macintosh

237TroubleshootingProblems and SolutionsCheck the Print Quality settingUse the Print Quality slide bar to select Fine.Selecting Fine for Print Quality

Page 155 - 155Printing With Macintosh

238TroubleshootingProblems and SolutionsSelecting Fine for Print Quality1 From the File menu, select Print. 2 Under Print Mode, click the Manual icon

Page 156 - 3 Click the OK button

239TroubleshootingProblems and Solutions BJ cartridge does not return to the home position after installationAfter the BJ cartridge is installed in t

Page 157 - Setting Up a Simple Print Job

24Getting Ready to PrintPrinter Parts and Their FunctionsThis section describes important parts of the printer and how they function. Front ViewTop C

Page 158 - ■ Selecting the Print Media

240TroubleshootingProblems and Solutions Cannot print via wireless infrared connectionsThe print job does not execute when the computer is set up for

Page 159 - 159Printing With Macintosh

241TroubleshootingProblems and Solutions4 Click the check box on for “Enable infrared communication.”Check to see if you are using anything other than

Page 160 - ■ Selecting the Print Mode

242TroubleshootingProblems and SolutionsSelecting the infrared transceiver port1 Click Start, select Settings, and click Printers. 2 Right-click the C

Page 161 - ■ Print Mode Icons

243TroubleshootingProblems and SolutionsMake sure the BJC-85 is connected properly with the computer via infrared portConfirming correct infrared conne

Page 162 - 162Printing With Macintosh

244TroubleshootingProblems and Solutions Paper skews or jams during feedingIf a sheet of paper skews and jams, a message is displayed:Paper Jam!Make

Page 163 - 163Printing With Macintosh

245TroubleshootingProblems and Solutions• Press the paper release lever if necessary.2 Remove the jammed paper.After the paper is removed, the print j

Page 164 - 164Printing With Macintosh

246TroubleshootingProblems and Solutions Screen colors and the printed color do not matchThe colors on the printout are unsatisfactory. For example,

Page 165 - ■ Page Setup Dialog Box

247TroubleshootingProblems and Solutions5 Select the Color tab.6 Click the Color Adjustment box; make sure a check mark appears.Adjusting the color1 F

Page 166 - 166Printing With Macintosh

248TroubleshootingProblems and Solutions4 Click the Color icon. Document prints in black onlyA document that contains colored text or images prints o

Page 167 - ■ Custom Dialog Box

249TroubleshootingProblems and Solutions4 Click the Grayscale Print box to remove the check mark.Turning Grayscale Print off1 From the File menu, sele

Page 168 - ■ Printer Utility Dialog Box

25Getting Ready to PrintPrinter Parts and Their Functions Back ViewPower ConnectorProvides the connection point for the universal AC adapter plug.Par

Page 169 - 169Printing With Macintosh

250TroubleshootingProblems and SolutionsMake sure the color settings are correct in the software applicationSome application software may contain a di

Page 170 - 170Printing With Macintosh

251TroubleshootingProblems and Solutions4 Select the BJ Cartridge and Media Type for the print job.Selecting the BJ Cartridge and Media Type1 From the

Page 171 - 171Printing With Macintosh

252TroubleshootingProblems and Solutions Printing beyond the edge of a page, or portions of a printed page are missingThe print start position is

Page 172 - 172Printing With Macintosh

253TroubleshootingProblems and Solutions• If the print area shifts to the top, increase the top margin, and decrease the bottom margin.• If the print

Page 173 - 173Printing With Macintosh

254TroubleshootingProblems and SolutionsDetermine if the top margin value in the software application is too largeReduce the top margin value to the m

Page 174 - ■ Print Dialog Box

255TroubleshootingProblems and Solutions Printer seems to be working but nothing printsThe printer is operating but only blank pages are ejected.Remo

Page 175 - 175Printing With Macintosh

256TroubleshootingProblems and SolutionsIf the Nozzle Check Pattern does not print ...Execute a print head cleaning and print head deep cleaning. Cle

Page 176 - 176Printing With Macintosh

257TroubleshootingProblems and SolutionsDetermine how long the printer has been in constant operationContinuous printing for an extended length of tim

Page 177 - ■ Detailed Setting Dialog Box

258TroubleshootingProblems and Solutions Cannot feed paper manually The printer would not accept a sheet of paper inserted manually.Check to see if t

Page 178 - 178Printing With Macintosh

259TroubleshootingProblems and SolutionsSelecting Manual Feed1 Click Start, select Settings, and click Printers.2 Right-click the BJC-85 icon and sele

Page 179 - 179Printing With Macintosh

26Getting Ready to PrintPrinter Parts and Their Functions Operation Panel• If you will not be using the printer for a long period of time, turn off t

Page 180 - 180Printing With Macintosh

260TroubleshootingProblems and SolutionsSelecting Manual Feed1 From the File menu, select Print.2 In the Print dialog box, click on the Paper Feed box

Page 181 - 181Printing With Macintosh

261TroubleshootingProblems and SolutionsDetermine if the document exceeds the recommended print areaAdjust the setting to print within the recommended

Page 182

262TroubleshootingProblems and SolutionsLowering the Intensity setting1 Open the printer driver.2 On the Main tab, click the Advanced button then sele

Page 183 - 183Printing With Macintosh

263TroubleshootingProblems and Solutions ERROR light is orange The orange ERROR light comes on, the printer beeps, and the printer does not operate.T

Page 184 - 184Printing With Macintosh

264TroubleshootingProblems and SolutionsCheck to see if you have installed the wrong BJ cartridge for the print jobIf the BJ cartridge is not appropri

Page 185 - ■ Options Dialog Box

265TroubleshootingProblems and SolutionsCheck to see if the orange ERROR light is flashingThe printer beeps and the orange ERROR light flashes continuou

Page 186 - 186Printing With Macintosh

266TroubleshootingProblems and SolutionsThe following messages may also be displayed in the BJ Printer Status Monitor.Waste ink tank full! Call for se

Page 187 - 187Printing With Macintosh

267TroubleshootingProblems and Solutions3 Click the Backgrounding button off.If you cannot execute background printing, correct this problem as soon a

Page 188 - ■ Preview Dialog box

268TroubleshootingProblems and Solutions “Type x Error” appears on the screenThis is a Macintosh printer error where “x” is replaced with a number.De

Page 189 - 189Printing With Macintosh

269TroubleshootingProblems and SolutionsDetermine if the printer driver has been installed properlyThere may be a problem with the printer driver. Uni

Page 190

27Getting Ready to PrintPrinter Parts and Their Functions POWER and ERROR Lights The POWER and ERROR lights tell you the current status of the pri

Page 191 - 191Printing With Macintosh

270TroubleshootingProblems and SolutionsTurning on background printing1 From the Apple menu, choose the Chooser.2 Click the BJC-85 icon.3 Click the Ba

Page 192 - 192Printing With Macintosh

271TroubleshootingProblems and Solutions Cannot select the printer driver in the ChooserCheck the following items if you cannot select the printer dr

Page 193 - Using the BJ Print Monitor

272TroubleshootingBefore You Call For ServiceBefore you call for service, please gather some information that will help the Canon Customer Care Center

Page 194 - 194Printing With Macintosh

273TroubleshootingBefore You Call For Service Describing your systemFollow the simple procedures below to obtain the important information about your

Page 195 - 195Printing With Macintosh

274TroubleshootingBefore You Call For ServiceObtaining the OS version number and amount of memory1 From the Apple menu, select About This Computer.2 R

Page 196 - 196Printing With Macintosh

275TroubleshootingBefore You Call For Service4 Read and write down the number for the amount of “Free Space” on the disk.Determining the amount of fre

Page 197 - 197Printing With Macintosh

276TroubleshootingBefore You Call For Service3 Read and write down the number for the amount of “Available disk space.”Obtaining the version number of

Page 198 - 198Printing With Macintosh

277TroubleshootingBefore You Call For ServiceObtaining the version number of the printer driver1 On the desktop, double-click the icon of the startup

Page 199 - 199Printing With Macintosh

278TroubleshootingGetting Help From CanonCanon Computer Systems, Inc. offers a full range of customer technical support* options including:• 24-hour,

Page 200 - 200Printing With Macintosh

279TroubleshootingServicing the PrinterYour Canon printer is designed with the latest technology to provide trouble-free operation. The warranty card

Page 201

28Getting Ready to Print Turning the Printer On 1 Make sure that the AC adapter is securely connected to the printer. 2 Open the top cover.3 Press an

Page 202 - 202Printing With Macintosh

280SpecificationsSpecificationsPrinter SpecificationsPrinting Area

Page 203 - 203Printing With Macintosh

281SpecificationsPrinter SpecificationsPrinting Method Ink Jet TechnologyResolution (max.) 720 x 360 dpi (vertical x horizontal)Paper Handling Auto Feed

Page 204 - 204Printing With Macintosh

282SpecificationsPrinter SpecificationsBC-10 Black BJ Cartridge Print head 128 nozzlesInk tank BCI-10 Black Ink TankInk color BlackCapacity Approx. 170

Page 205 - 8 Click the Remove button

283SpecificationsPrinter SpecificationsPower Consumption Standby 3 WPrinting 23 W (max.)Dimensions 11.8 x 6.2 x 2.2 in. (w × d × h)300 x 157.6 x 57 mm (

Page 206 - Troubleshooting

284SpecificationsPrinting AreaThis section describes the dimensions of the printing areas for print media.4.70 in. (119.6 mm)1.10 in.(26 mm)1.10 in.(26

Page 207 - Error Messages

285SpecificationsPrinting AreaThe shaded portions in these illustrations show the recommended printing areas for paper, envelopes, and special media, d

Page 208 - Problems and Solutions

286Using the Optional IS-12 Color Scanner CartridgeUsing the Optional IS-12 Color Scanner CartridgeIf you have purchased the Optional IS-12 Color Scan

Page 209 - 209Troubleshooting

29Getting Ready to PrintSetting Up and Using a Wireless ConnectionIf you have a computer with an infrared port for wireless data transmission, you can

Page 210 - 210Troubleshooting

3Contents Printing With Windows Getting Ready to PrintSelecting the Print Mode Changing the Page SizeWindows Printer Driver FeaturesUsing the BJ Back

Page 211 - ■ Strange characters printing

30Getting Ready to PrintSetting Up and Using a Wireless ConnectionIf you are using Windows 95, you need IrDA 1.0 with a maximum baud rate of 115.2 kbp

Page 212 - Macintosh

31Getting Ready to PrintSetting Up and Using a Wireless Connection3 Set the computer for infrared transmission.If you are using Windows 98 or Windows

Page 213

32Getting Ready to PrintSetting Up and Using a Wireless Connection• Make sure nothing is between the infrared ports that could block the data transmis

Page 214 - 214Troubleshooting

33PrintingPrintingPaper and Other Print MediaLoading Paper in the PrinterChanging BJ Cartridges

Page 215 - 3 Click the Details button

34PrintingPaper and Other Print Media• Always handle paper and special print media by the edges, and avoid touching the print surfaces of the sheets.

Page 216 - 216Troubleshooting

35PrintingPaper and Other Print Media Media You Can Use With This PrinterYou can use any of the media listed in the table below.Before you execute a

Page 217 - 217Troubleshooting

36PrintingPaper and Other Print Media Printing AreaPrint within the area marked by the darkest shading in the illustration below. Printing Area0.12 i

Page 218 - 3 Click the Close box

37PrintingPaper and Other Print Media Plain Paper• Use Canon Bubble Jet Paper or any plain copier paper that meets the requirements listed below. You

Page 219 - 219Troubleshooting

38PrintingPaper and Other Print Media High Resolution Paper• Canon’s High Resolution Paper is recommended for use with this printer.• Print only on t

Page 220 - 220Troubleshooting

39PrintingPaper and Other Print Media High Gloss Film• Canon’s High Gloss Film is recommended for use with this printer. Before you use this media, r

Page 221 - 3 Select the Details tab

4Introduction Introduction WelcomePrinter DocumentationHow to Use This ManualCopyrightDisclaimerTrademarksFCC RegulationsCanadian Radio Interference

Page 222

40PrintingPaper and Other Print Media Transparencies• Canon’s Transparencies are recommended for use with this printer. Before you use this media, re

Page 223 - 223Troubleshooting

41PrintingPaper and Other Print Media Back Print Film• Canon’s Back Print Film is recommended for use with this printer. Before you use this media, r

Page 224 - 2 Click the Yes button

42PrintingPaper and Other Print Media T-Shirt Transfers• Canon’s T-Shirt Transfers are recommended for use with this printer. Before you use this med

Page 225 - 225Troubleshooting

43PrintingPaper and Other Print Media Envelopes• Use only US Commercial #10 or European DL envelopes with this printer.• Before loading envelopes in

Page 226 - 226Troubleshooting

44PrintingLoading Paper in the PrinterYou can use either of two methods to feed paper to the printer.Auto Feed Set a stack of sheets for continuous fe

Page 227 - 227Troubleshooting

45PrintingLoading Paper in the Printer2 Pick up a stack of paper and fan it. Tap the edges on a flat surface to align them.3 Set the stack in the print

Page 228 - 228Troubleshooting

46PrintingLoading Paper in the Printer4 Slide the paper guide to the edge of the stack.Make sure that the paper guide is not too tight against the sid

Page 229 - 229Troubleshooting

47PrintingChanging BJ CartridgesYou can use these BJ cartridges with this printer:BC-11e Color BJ Cartridge Printing in color• BCI-11 Color Ink Tank•

Page 230 - 230Troubleshooting

48PrintingChanging BJ Cartridges1 Make sure that the printer is turned on and open the cartridge cover.2 Press the CARTRIDGE button to move the cartri

Page 231 - 5 Select the Quality tab

49PrintingChanging BJ Cartridges4 Immediately store the BJ cartridge you just removed in an Ink Cartridge Storage Box. • When you are not using a BJ c

Page 232 - 232Troubleshooting

5Introduction Welcome Thank you for purchasing the BJC-85 Color Bubble Jet Printer. Printer Documentation The documentation for your printer consists

Page 233

50PrintingChanging BJ Cartridges5 Prepare the new cartridge for installing in the printer.If you are installing a previously used BJ cartridge, remove

Page 234 - 234Troubleshooting

51PrintingChanging BJ Cartridges• To avoid damage to the printer, make sure you always remove theorange protective cap and orange protective tape from

Page 235 - 3 Select the Paper tab

52PrintingChanging BJ Cartridges6 With the label side up, set the BJ cartridge into the cartridge holder at a slight angle.Align the marks ( ) on the

Page 236 - ■ Vertical lines are broken

53PrintingChanging BJ Cartridges7 Press down on the raised left side of the BJ cartridge until it locks in place.8 Close the cartridge cover.9 Press t

Page 237

54Maintaining the PrinterMaintaining the PrinterPrinting a Nozzle Check PatternCleaning the Print HeadUsing the Low-Ink AlertReplacing Ink TanksReplac

Page 238 - 4 Click the Quality icon

55Maintaining the PrinterPrinting a Nozzle Check PatternIf you see colors missing or broken in your printed output, print a Nozzle Check Pattern to de

Page 239 - 239Troubleshooting

56Maintaining the PrinterPrinting a Nozzle Check Pattern Normal Nozzle Check PatternHere is a sample of a normal Nozzle Check Pattern printed with th

Page 240 - 3 Select the Options tab

57Maintaining the PrinterCleaning the Print HeadThere are two methods for cleaning the print head. Print Head Cleaning Use this method to clean the p

Page 241 - 241Troubleshooting

58Maintaining the PrinterCleaning the Print HeadPrint head cleaning begins.The POWER light flashes during print head cleaning. When print head cleaning

Page 242

59Maintaining the PrinterUsing the Low-Ink AlertThis printer employs a low-ink alert that warns you when ink in an ink tank runs low. Before the print

Page 243 - 243Troubleshooting

6IntroductionPrinter Documentation Conventions This User’s Manual uses the following symbols to indicate important information. Always observe t

Page 244 - 244Troubleshooting

60Maintaining the PrinterUsing the Low-Ink Alert Resetting the Low-Ink Alert After Replacing an Ink TankYou can reset the low-ink alert manually with

Page 245 - 2 Remove the jammed paper

61Maintaining the PrinterReplacing Ink TanksWhen an ink tank runs out of ink, only the ink tank requires replacement.• To ensure the best performance

Page 246 - 246Troubleshooting

62Maintaining the PrinterReplacing Ink Tanks3 If you have the BC-11e Color BJ Cartridge installed:• Press in and lift the white tab to remove the BCI-

Page 247 - 5 Select the Color tab

63Maintaining the PrinterReplacing Ink Tanks4 Select a new ink tank; be sure to use the same type that you removed from the printer. Remove the new in

Page 248 - 4 Click the Color icon

64Maintaining the PrinterReplacing Ink Tanks5 Install the ink tank.With the label up, set the ink tank in the BJ cartridge at a slight angle, then gen

Page 249 - Turning Grayscale Print off

65Maintaining the PrinterReplacing Ink TanksIf you have a BC-10 Black BJ Cartridge installed:• Align the marks on the ink tank with the marks ( ) on t

Page 250

66Maintaining the PrinterReplacing a BJ CartridgeReplace the BJ cartridge if print head deep cleaning fails to restore print quality. In this case, th

Page 251 - 251Troubleshooting

67Maintaining the PrinterReplacing a BJ Cartridge3 Remove the BJ cartridge.Lift the green tab to remove the BJ cartridge from the holder.Dispose of th

Page 252 - are missing

68Maintaining the PrinterReplacing a BJ Cartridge4 Remove the new BJ cartridge from its package.5 Remove the orange protective cap and the orange prot

Page 253 - 253Troubleshooting

69Maintaining the PrinterReplacing a BJ Cartridge6 With the label side up, set the BJ cartridge into the cartridge holder at a slight angle.• Align th

Page 254 - ■ Printer does not turn on

7IntroductionHow to Use This ManualTo view this User’s Manual, please use Acrobat Reader 4.0, which is included on your CD-ROM, or a later version of

Page 255 - 255Troubleshooting

70Maintaining the PrinterReplacing a BJ Cartridge8 Close the cartridge cover.9 Press the CARTRIDGE button.The printer moves the cartridge holder to th

Page 256 - ■ Print job halts

71Maintaining the PrinterCleaning the PrinterFollow the instructions in this section to clean the printer and keep it in good working order to prevent

Page 257 - 257Troubleshooting

72Maintaining the PrinterCleaning the Printer• Do not use a paper towel or tissue that can shred and damage moving parts or jam the print head nozzles

Page 258 - ■ Cannot feed paper manually

73Maintaining the PrinterCleaning the Printer Cleaning Inside the PrinterAfter a paper jam, you may find ink sprayed on the left or right side of the

Page 259

74Maintaining the Printer Performing the Test Print In addition to the Nozzle Check Pattern, you can print a Demonstration test pattern. This test pr

Page 260 - ■ Printing blurred or smudged

75Maintaining the PrinterPerforming the Test Print1 Set a sheet of plain paper in the printer.2 Press the POWER button to turn the printer off.3 Press

Page 261 - 261Troubleshooting

76Maintaining the PrinterTransporting the PrinterFollow this procedure to pack the printer carefully for transporting to a service center or for long

Page 262 - 262Troubleshooting

77Maintaining the PrinterTransporting the Printer5 Pack the printer and accessories in the original packing material.• When you carry or handle the pr

Page 263 - ■ ERROR light is orange

78Maintaining the PrinterTransporting the Printer Shipping the PrinterBefore shipping the printer by special delivery or post:• Tape the lid of the b

Page 264 - 264Troubleshooting

79Printing With WindowsPrinting With WindowsGetting Ready to PrintSelecting the Print ModeChanging the Page SizeWindows Printer Driver FeaturesUsing t

Page 265

8IntroductionHow to Use This ManualThis column displays a table of contents for the User’s Manual. Click the desired item to jump to the topic.Click t

Page 266

80Printing With WindowsGetting Ready to PrintAfter you have created a document with your software application and you are ready to print, you’ll want

Page 267 - 267Troubleshooting

81Printing With WindowsGetting Ready to Print2 Click the print mode icon best suited for the print job.By clicking a print mode icon you automatically

Page 268 - 268Troubleshooting

82Printing With WindowsGetting Ready to Print3 When you are finished with the print settings, click OK to close the printer Properties dialog box.4 Con

Page 269 - 2 Select the Page Layout tab

83Printing With WindowsGetting Ready to Print5 Start the print job.The procedure to start the print job may differ slightly, depending on the software

Page 270

84Printing With WindowsGetting Ready to PrintA screen like the one below is displayed during printing.BJ Background MonitorClick the button on the tas

Page 271 - 271Troubleshooting

85Printing With WindowsSelecting the Print Mode The following default Print Mode settings are available:This Print Mode selects standard quality for d

Page 272 - Before You Call For Service

86Printing With WindowsSelecting the Print Mode Selecting the Print Mode1 In the Main tab of the printer Properties dialog box, choose one of the Pri

Page 273 - ■ Describing your system

87Printing With WindowsSelecting the Print Mode2 Make sure that the BJ Cartridge and Media Type settings are correct for the BJ cartridge and paper in

Page 274 - 274Troubleshooting

88Printing With WindowsSelecting the Print Mode Adjusting and Saving Print Mode SettingsIf you change any of the default settings, you see the words

Page 275 - 275Troubleshooting

89Printing With WindowsSelecting the Print ModeTo save a new print mode1 After changing the setting(s), right-click the User-modified icon and select S

Page 276 - 276Troubleshooting

9Introduction Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this ma

Page 277 - 277Troubleshooting

90Printing With WindowsSelecting the Print Mode2 Click the Title box and enter a name for the Print Mode settings.3 Click the Save button and click th

Page 278 - Getting Help From Canon

91Printing With WindowsChanging the Page SizeYou usually select the page size with a setting in your software application.The first time that you execu

Page 279 - Servicing the Printer

92Printing With WindowsChanging the Page Size2 If the Page Size setting is not the same as the setting in the software application, click the down-arr

Page 280 - Specifications

93Printing With WindowsWindows Printer Driver FeaturesThe printer Properties dialog box has four tabs with buttons and check boxes you use to set up a

Page 281 - Printer Specifications

94Printing With WindowsWindows Printer Driver FeaturesCurrent Settings Displays the currently selected icon.If you change any setting for a default ic

Page 282 - 282Specifications

95Printing With WindowsWindows Printer Driver FeaturesIllustrated guideline The (A) graphic displays the current selections for the Orientation and Pa

Page 283 - (w × d × h)

96Printing With WindowsWindows Printer Driver Features Page Layout TabPage Size Usually the Page Size is set with the software application. If the pr

Page 284 - Printing Area

97Printing With WindowsWindows Printer Driver FeaturesPrinting Type Click the appropriate button to select how you want to lay out the print job. You’

Page 285 - Right Margin for Custom Size

98Printing With WindowsWindows Printer Driver FeaturesBackground Printing Allows printing jobs to execute in the background while you perform tasks wi

Page 286

99Printing With WindowsWindows Printer Driver FeaturesDuplex Printing Selects whether each sheet is printed on both sides (front and back). Click the

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