10IntroductionTrademarksCanon, BCI, BJ, Bubble Jet, and Drop Modulation Technology are trademarks, and SelectExchange is a service mark of Canon Inc.
100Printing With WindowsWindows Printer Driver FeaturesPrinter setup Click this box to conduct printer setup while the print during spooling job is s
101Printing With WindowsWindows Printer Driver Features1 On the Page Layout tab, click the Duplex Printing box.2 For the binding method, click the bu
102Printing With WindowsWindows Printer Driver Features Printing Type SettingsYou make the Printing Type settings on the Page Layout tab.Normal-size
103Printing With WindowsWindows Printer Driver FeaturesScaled PrintingScaled Printing allows you to automatically enlarge or reduce the size of the pr
104Printing With WindowsWindows Printer Driver FeaturesPage Layout PrintingUse Page Layout Printing to print two or four pages at reduced size on one
105Printing With WindowsWindows Printer Driver FeaturesPage Order Select the order in which you want the pages to print on the sheet.Frame Border Clic
106Printing With WindowsWindows Printer Driver FeaturesInsert blank page Determines how pages are arranged.None All pages printed in order with no bla
107Printing With WindowsWindows Printer Driver FeaturesPoster PrintingPoster Printing allows you to print an original enlarged to print on 4, 9, or 16
108Printing With WindowsWindows Printer Driver FeaturesImage divisions Click the button to select the number of pages for the image to be printed on.2
109Printing With WindowsWindows Printer Driver Features Stamp/Background TabA selection of default stamps (IMPORTANT, CONFIDENTIAL, etc.) are availab
11Introduction FCC Regulations Color Bubble Jet Printer, Model K10190This device complies with Part 15 of the FCC Rules. Operation is subject to the
110Printing With WindowsWindows Printer Driver FeaturesClick this button to adjust the settings of the selected stamp or to create a new stamp. Using
111Printing With WindowsWindows Printer Driver Features Using the Stamp Settings Properties Dialog BoxClick the Define Stamp button on the Stamp/Backg
112Printing With WindowsWindows Printer Driver Features Using the Background Settings Properties Dialog BoxClick the Select Background button to open
113Printing With WindowsWindows Printer Driver Features Maintenance TabUse the Maintenance tab to perform routine tasks like cleaning the print heads
114Printing With WindowsWindows Printer Driver FeaturesDeep cleaning the print heads consumes ink. Deep clean the print heads only after consecutive p
115Printing With WindowsWindows Printer Driver FeaturesChange BJ Cartridge Click the appropriate button when you need to replace a BJ cartridge.Instal
116Printing With WindowsWindows Printer Driver Features Print Mode Properties Dialog BoxYou open the Print Mode Properties dialog box by clicking the
117Printing With WindowsWindows Printer Driver FeaturesPaper Feed Click the down-arrow and select paper feed method from the drop-down list.Auto Feede
118Printing With WindowsWindows Printer Driver FeaturesHalftoning Select one of the four methods to create mid-range color tones for printing.Automati
119Printing With WindowsWindows Printer Driver FeaturesWhole Page Allows you to adjust multiple graphic images on the document page. This setting is a
12Introduction Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules.Do not make any changes or modific
120Printing With WindowsWindows Printer Driver FeaturesSpecial Effects tabSimulate Illustration Enabling this feature converts a 256-color image so it
121Printing With WindowsWindows Printer Driver FeaturesTip: You can turn on Simulate Illustration feature and then select one of the Monochrome Effect
122Printing With WindowsWindows Printer Driver FeaturesColor tabColor Adjustment Click the check box to enable all the Color Balance slide bars and op
123Printing With WindowsWindows Printer Driver FeaturesTip:• This check box appears only when the printer driver has been installed for Windows 98. Af
124Printing With WindowsWindows Printer Driver FeaturesColor Balance Drag the buttons on the slide bars to the left or right, or click the arrows on e
125Printing With WindowsWindows Printer Driver FeaturesBrightness Adjusts the contrast between intermediate tones that fall between white and black (N
126Printing With WindowsWindows Printer Driver FeaturesMove icon buttons Allow you to change the order of appearance of the print mode icons in the Ch
127Printing With WindowsWindows Printer Driver FeaturesClick this button to save all the tab settings (Quality, Special Effects, Color) with the new s
128Printing With WindowsUsing the BJ Background MonitorThe BJ Background Monitor allows you to monitor the progress of document print jobs executing i
129Printing With WindowsUsing the BJ Background MonitorThe BJ Background Monitor opens and displays the names of the documents queued for printing.App
13IntroductionSafety PrecautionsPlease read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt to u
130Printing With WindowsUsing the BJ Background Monitor Changing the Print Order in the BJ Background Monitor• The print job that is currently printi
131Printing With WindowsUsing the BJ Background Monitor3 When you release the mouse button, the document will be in the new position. Cancelling a Pr
132Printing With WindowsUsing the BJ Background Monitor2 From the Edit menu, select Delete.A message asks you to confirm that you want to cancel the pr
133Printing With WindowsUsing the BJ Background Monitor Closing the BJ Background MonitorFrom the File menu, select Quit.The BJ Background Monitor cl
134Printing With WindowsUsing the BJ BackgrounderWhile the BJ Backgrounder is displayed on the screen, you can use it to cancel or pause the current p
135Printing With WindowsUsing the BJ Backgrounder Pausing a Print Job With the BJ Backgrounder1 Click the Pause button on the BJ Backgrounder.The cur
136Printing With WindowsUsing the BJ Printer Status MonitorThe BJ Printer Status Monitor displays the status of the current print job. If the printer
137Printing With WindowsUsing the BJ Printer Status Monitor3 Click the button for “Enable bi-directional support for this printer” to enable bi-direct
138Printing With WindowsUsing the BJ Printer Status Monitor Viewing the BJ Printer Status MonitorThe BJ Printer Status Monitor opens automatically ev
139Printing With WindowsUsing the BJ Printer Status Monitor• To open the BJ Printer Status Monitor when a print job is not executing, open the printer
14IntroductionSafety Precautions Printer Location The electrical contacts inside the printer become hot during normal operation. To avoid causing
140Printing With WindowsUsing the BJ Printer Status Monitor Handling Errors With the BJ Printer Status MonitorIf the printer runs out of paper, if th
141Printing With WindowsUsing the BJ Printer Status Monitor2 Click the Guide tab to display a solution for the problem.If the Next button is enabled,
142Printing With WindowsUsing the BJ Printer Status Monitor Setting the BJ Printer Status Monitor Display for Every Print JobIf you want the BJ Print
143Printing With WindowsUsing the BJ Printer Status Monitor2 Click the Ink Information tab to display more details about the ink tanks.3 Follow the st
144Printing With MacintoshPrinting With MacintoshOverview of Printing With the Macintosh Printer DriverSelecting the Printer DriverOpening the Macinto
145Printing With MacintoshOverview of Printing With the Macintosh Printer DriverAfter you have created a document with your software application and y
146Printing With MacintoshOverview of Printing With the Macintosh Printer DriverAfter you select the printer driver, you do not need to select it agai
147Printing With MacintoshOverview of Printing With the Macintosh Printer DriverThe paper size setting is normally selected in the software applicatio
148Printing With MacintoshOverview of Printing With the Macintosh Printer Driver5 Start the print job.Click the Print button to start the print job.Th
149Printing With MacintoshSelecting the Printer DriverBefore you can execute a print job, go to the Apple menu and select Chooser. Make sure that the
15IntroductionSafety Precautions Power Outlet and Power Cord The socket-outlet shall be installed near the equipment and shall be easily accessibl
150Printing With MacintoshSelecting the Printer Driver If the BJC-85 icon is not displayed, check the printer and make sure that it is turned on and
151Printing With MacintoshSelecting the Printer Driver4 Click the Close box to close the Chooser and save the selection. Turning On Background Printi
152Printing With MacintoshOpening the Macintosh Printer DriverUse the printer driver screens to select the paper size and other important options for
153Printing With MacintoshOpening the Macintosh Printer Driver Opening the Page Setup Dialog Box1 In the software application, open the File menu an
154Printing With MacintoshOpening the Macintosh Printer Driver Opening the Print Dialog Box1 In the software application, open the File menu and sele
155Printing With MacintoshChanging the Paper Size SelectionYou can usually set the paper size when you create the document in the software application
156Printing With MacintoshChanging the Paper Size Selection2 Select the Paper Size.Click on the Paper Size box and select the paper size from the pop-
157Printing With MacintoshSetting Up a Simple Print JobSeveral print mode settings are available in the Print dialog box. You can also change the sett
158Printing With MacintoshSetting Up a Simple Print Job Selecting the Print Media• Some print media require special handling procedures, loading proc
159Printing With MacintoshSetting Up a Simple Print Job Selecting the Paper Feed MethodThe paper feed method may be different, depending on the type
16IntroductionSafety Precautions To avoid a fire or serious electrical shock, do not knot the power cord or wrap it around itself.To avoid damaging th
160Printing With MacintoshSetting Up a Simple Print Job Selecting the Print ModeBy simply clicking the print mode icon appropriate for the print job,
161Printing With MacintoshSetting Up a Simple Print Job Print Mode Icons Text Select for printing text documents at normal quality. Graphic Select fo
162Printing With MacintoshSetting Up a Simple Print Job Setting Up a Print Job ManuallyYou can select the Manual icon and select the Print Quality,
163Printing With MacintoshSetting Up a Simple Print Job3 Click the OK button to close the dialog box and return to the Print dialog box.The settings y
164Printing With MacintoshSetting Up a Simple Print JobTo retrieve registered manual settings for another print job1 In the Print dialog box, click th
165Printing With MacintoshMacintosh Printer Driver Features Page Setup Dialog BoxPaper Size Click this option and from the pop-up menu select a paper
166Printing With MacintoshMacintosh Printer Driver FeaturesPreview area Graphically displays the print area and orientation of the document, relative
167Printing With MacintoshMacintosh Printer Driver Features Custom Dialog BoxClick the Paper Size item and select Custom1, Custom2, or Custom3 to ena
168Printing With MacintoshMacintosh Printer Driver FeaturesClick this button to register the new paper size under the name you entered. The next time
169Printing With MacintoshMacintosh Printer Driver FeaturesPrint Head Cleaning panelIn the Printer Utility dialog box, click the panel switch, and sel
17IntroductionSafety Precautions Cleaning the Printer Use only a damp, clean cloth to clean the surfaces of the printer. The electrical contacts i
170Printing With MacintoshMacintosh Printer Driver FeaturesTest Print panelIn the Printer Utility dialog box, click the panel switch, and select Test
171Printing With MacintoshMacintosh Printer Driver FeaturesChange Ink Tank panelIn the Printer Utility dialog box, click the panel switch, and select
172Printing With MacintoshMacintosh Printer Driver FeaturesClick to replace both the black and color ink tanks in the BC-11e Color BJ Cartridge or BC-
173Printing With MacintoshMacintosh Printer Driver FeaturesSpecial Settings panelIn the Printer Utility dialog box, click the panel switch, and select
174Printing With MacintoshMacintosh Printer Driver Features Print Dialog BoxPages To print all the pages in the document, click the All button on. To
175Printing With MacintoshMacintosh Printer Driver FeaturesMedia Type Click this item or the icon and then select the name of the media type from the
176Printing With MacintoshMacintosh Printer Driver FeaturesClick this button to open the Options dialog box. Use this dialog box to select the page pr
177Printing With MacintoshMacintosh Printer Driver Features Detailed Setting Dialog BoxTo open the Detailed Setting dialog box, in the Print dialog c
178Printing With MacintoshMacintosh Printer Driver FeaturesPrint Quality Slide the button on the slider bar to the left or right to adjust the Print Q
179Printing With MacintoshMacintosh Printer Driver FeaturesPhoto Optimizer Select to adjust the color balance of a photographic image scanned or captu
18IntroductionSafety Precautions General Warnings There are high voltage points inside the printer. To avoid a fire or electrical shock, do not att
180Printing With MacintoshMacintosh Printer Driver FeaturesSpecial Effects panelIn the Print dialog, click the Manual icon under Print Mode then clic
181Printing With MacintoshMacintosh Printer Driver FeaturesTip: You turn on the Simulate Illustration feature then select one of the Monochrome Effect
182Printing With MacintoshMacintosh Printer Driver FeaturesColor panelIn the Print dialog, click the Manual icon under Print Mode then click the Deta
183Printing With MacintoshMacintosh Printer Driver FeaturesMatching Method Click this item or the arrows icon and select a setting from the pop-up me
184Printing With MacintoshMacintosh Printer Driver FeaturesColor Balance For each color, move the slide left and right to adjust the saturation of eac
185Printing With MacintoshMacintosh Printer Driver Features Options Dialog BoxIn the Print dialog box, click the Options button to display the Option
186Printing With MacintoshMacintosh Printer Driver FeaturesPrint collated pages Click this check box to print collated copies. All pages of one copy a
187Printing With MacintoshMacintosh Printer Driver FeaturesFrame After you have set Page Layout to print more than one document per sheet, click this
188Printing With MacintoshMacintosh Printer Driver Features Preview Dialog boxThe Preview dialog box allows you to view the appearance of the documen
189Printing With MacintoshMacintosh Printer Driver Features Enables the changes you make in the dialog box. After you change a setting, always click
19IntroductionSafety Precautions To avoid damage to the printer from objects falling into it, resulting in a fire or electrical shock, do not place an
190Printing With MacintoshMacintosh Printer Driver Features Register Settings Dialog BoxIn the Print dialog box, click the Apply button to open the R
191Printing With MacintoshMacintosh Printer Driver FeaturesClick this button to open the New Settings Name dialog box. You can register all the previo
192Printing With MacintoshMacintosh Printer Driver FeaturesSelect the name of the setting in the list that you want to select for the default setting
193Printing With MacintoshUsing the BJ Print MonitorThe BJ Print Monitor allows you to monitor and manage the print jobs printing in the background. Y
194Printing With MacintoshUsing the BJ Print MonitorThe name of the print job currently executing and the names of all print jobs queued for printing
195Printing With MacintoshUsing the BJ Print Monitor Changing the Print Order in the BJ Print Monitor• Once a print job has started, it cannot be mov
196Printing With MacintoshUsing the BJ Print Monitor3 Release the mouse button to drop the print job at the new location. Cancelling a Print Job With
197Printing With MacintoshUsing the BJ Print Monitor2 In the BJ Print Monitor, click the Cancel icon.The name of the document is removed from the que
198Printing With MacintoshUsing the BJ Print Monitor Pausing a Print Job With the BJ Print Monitor1 To pause the currently executing print job, click
199Printing With MacintoshUsing the BJ Print MonitorThe paused print job starts printing again.To delay a print job queued for printing, click the pri
2Contents Contents Introduction WelcomePrinter DocumentationHow to Use This ManualCopyrightDisclaimerTrademarksFCC RegulationsCanadian Radio Interfer
20IntroductionSafety Precautions Printer Functions and Special Features This section describes the functions and special features of your printer
200Printing With MacintoshUsing the BJ Print Monitor Changing the BJ Print Monitor PreferencesYou can change the preferences to effect how the BJ Pri
201Printing With MacintoshUsing the BJ Print Monitor3 Click the check boxes on for the settings you want, then click the OK button.Show BJ Print Monit
202Printing With MacintoshUsing the BJ Print Monitor Closing the BJ Print Monitor After Print Jobs Are CompletedFrom the File menu, select Close Stat
203Printing With MacintoshUninstalling the Macintosh Printer Driver• You must use this procedure to remove the printer driver from yoursystem when it
204Printing With MacintoshUninstalling the Macintosh Printer Driver4 Double-click the BJ Installer icon.5 Read the License Agreement and click the Agr
205Printing With MacintoshUninstalling the Macintosh Printer Driver7 Click the Custom remove tab and click the check boxes for the items that you want
206TroubleshootingTroubleshootingError MessagesProblems and SolutionsBefore You Call For ServiceGetting Help From CanonServicing the Printer
207TroubleshootingError MessagesOne of the following messages may appear when an error occurs: Error writing to LPT1: for Printer BJC-85Service error
208TroubleshootingPrintout is not clear or has white streaksStrange characters printingCannot start the print jobLPT1: write error appears on the scre
209TroubleshootingProblems and Solutions Printout is not clear or has white streaksLow ink could cause faded characters and white lines to appear on
21IntroductionSafety Precautions Options and Consumables The following options and consumables are available for use with this printer. To get mor
210TroubleshootingProblems and SolutionsIf print quality is not restored after cleaningPerform print head deep cleaning to flush the nozzles. Print a N
211TroubleshootingProblems and SolutionsMake sure that you are printing on the correct side of the paperThe paper that you are using to print may have
212TroubleshootingProblems and SolutionsCheck to see if the BJC-85 printer is selected as the default printerSelect Canon BJC-85 as default printer.Se
213TroubleshootingProblems and SolutionsCheck interface cable connections at the printer and computerMake sure that the printer is turned on.If the or
214TroubleshootingProblems and SolutionsCheck to see if a print job has been canceled before completionIf you cancel a print job during printing, the
215TroubleshootingProblems and Solutions Cannot start the print jobThe printer does not respond when the print job is executed from the computer.Chec
216TroubleshootingProblems and Solutions4 Go to Printer Port Selection and then click LPT1: (Printer Port).If the problem persists, make sure the prin
217TroubleshootingProblems and Solutions5 Select the General tab. Under Device Status, read the information regarding printer port status.6 Select the
218TroubleshootingProblems and SolutionsCheck to make sure that the printer has been selected with the ChooserMake sure that BJC-85 is selected with t
219TroubleshootingProblems and SolutionsCheck the BJ cartridge by printing a Nozzle Check PatternUse the printer operation panel to print a Nozzle Che
22IntroductionSafety Precautions Paper and special print media Media Load Limit Bubble Jet Paper 30 sheetsBrilliant White Paper 30 sheetsHigh Resolu
220TroubleshootingProblems and SolutionsIf the test print executes normally ...There could be a problem with your software application or the computer
221TroubleshootingProblems and Solutions LPT1: write error appears on the screenIf an error occurs when the print job is sent to parallel port LPT1,
222TroubleshootingProblems and Solutions5 Click the button on for “Print directly to the printer” (this turns off spooling).Make sure the printer port
223TroubleshootingProblems and SolutionsTo uninstall the WPS driverRefer to the documentation that came with the WPS driver. After uninstalling the dr
224TroubleshootingProblems and SolutionsCheck to see if the printer driver is installed properlyIt is possible that the printer driver may not be inst
225TroubleshootingProblems and Solutions Cannot install the printer driverIf the printer driver installation was interrupted and did not continue, so
226TroubleshootingProblems and SolutionsCheck to see if the following message is displayedFile cannot be found on the specified path or disk.Make sure
227TroubleshootingProblems and SolutionsRefer to the software application manual for the amount of memory required to run the program. Add more memory
228TroubleshootingProblems and Solutions Cannot print to the end of the print jobPart of the text is missing at the bottom of the last page printed a
229TroubleshootingProblems and SolutionsCheck the printer and interface cableCheck the printer status and the interface cable connections. Check inte
23Getting Ready to Print Getting Ready to Print Printer Parts and Their FunctionsTurning the Printer OnSetting Up and Using a Wireless Connection
230TroubleshootingProblems and SolutionsCheck to see if you have disrupted the infrared data transfer in progress or activated another infrared commun
231TroubleshootingProblems and Solutions Paper does not feed automatically from the sheet feederIf paper does not feed smoothly from the sheet feeder
232TroubleshootingProblems and Solutions6 Click the Paper Feed line or down-arrow, and select Auto Feeder from the drop-down list.Selecting the sheet
233TroubleshootingProblems and SolutionsFollow the correct procedure to set paper in the auto sheet feederAlways fan the stack to remove static cling
234TroubleshootingProblems and SolutionsTo prevent curling, never leave paper in the sheet feeder for a long period.Never load the following type of p
235TroubleshootingProblems and SolutionsCheck to see if the correct Orientation has been selectedSelect portrait if the text is printed in landscape o
236TroubleshootingProblems and SolutionsSelecting the orientation1 From the File menu, select Page Setup.2 For the Orientation setting, click the ico
237TroubleshootingProblems and SolutionsCheck the Print Quality settingUse the Print Quality slide bar to select Fine.Selecting Fine for Print Quality
238TroubleshootingProblems and SolutionsSelecting Fine for Print Quality1 From the File menu, select Print. 2 Under Print Mode, click the Manual icon
239TroubleshootingProblems and Solutions BJ cartridge does not return to the home position after installationAfter the BJ cartridge is installed in t
24Getting Ready to PrintPrinter Parts and Their FunctionsThis section describes important parts of the printer and how they function. Front ViewTop C
240TroubleshootingProblems and Solutions Cannot print via wireless infrared connectionsThe print job does not execute when the computer is set up for
241TroubleshootingProblems and Solutions4 Click the check box on for “Enable infrared communication.”Check to see if you are using anything other than
242TroubleshootingProblems and SolutionsSelecting the infrared transceiver port1 Click Start, select Settings, and click Printers. 2 Right-click the C
243TroubleshootingProblems and SolutionsMake sure the BJC-85 is connected properly with the computer via infrared portConfirming correct infrared conne
244TroubleshootingProblems and Solutions Paper skews or jams during feedingIf a sheet of paper skews and jams, a message is displayed:Paper Jam!Make
245TroubleshootingProblems and Solutions• Press the paper release lever if necessary.2 Remove the jammed paper.After the paper is removed, the print j
246TroubleshootingProblems and Solutions Screen colors and the printed color do not matchThe colors on the printout are unsatisfactory. For example,
247TroubleshootingProblems and Solutions5 Select the Color tab.6 Click the Color Adjustment box; make sure a check mark appears.Adjusting the color1 F
248TroubleshootingProblems and Solutions4 Click the Color icon. Document prints in black onlyA document that contains colored text or images prints o
249TroubleshootingProblems and Solutions4 Click the Grayscale Print box to remove the check mark.Turning Grayscale Print off1 From the File menu, sele
25Getting Ready to PrintPrinter Parts and Their Functions Back ViewPower ConnectorProvides the connection point for the universal AC adapter plug.Par
250TroubleshootingProblems and SolutionsMake sure the color settings are correct in the software applicationSome application software may contain a di
251TroubleshootingProblems and Solutions4 Select the BJ Cartridge and Media Type for the print job.Selecting the BJ Cartridge and Media Type1 From the
252TroubleshootingProblems and Solutions Printing beyond the edge of a page, or portions of a printed page are missingThe print start position is
253TroubleshootingProblems and Solutions• If the print area shifts to the top, increase the top margin, and decrease the bottom margin.• If the print
254TroubleshootingProblems and SolutionsDetermine if the top margin value in the software application is too largeReduce the top margin value to the m
255TroubleshootingProblems and Solutions Printer seems to be working but nothing printsThe printer is operating but only blank pages are ejected.Remo
256TroubleshootingProblems and SolutionsIf the Nozzle Check Pattern does not print ...Execute a print head cleaning and print head deep cleaning. Cle
257TroubleshootingProblems and SolutionsDetermine how long the printer has been in constant operationContinuous printing for an extended length of tim
258TroubleshootingProblems and Solutions Cannot feed paper manually The printer would not accept a sheet of paper inserted manually.Check to see if t
259TroubleshootingProblems and SolutionsSelecting Manual Feed1 Click Start, select Settings, and click Printers.2 Right-click the BJC-85 icon and sele
26Getting Ready to PrintPrinter Parts and Their Functions Operation Panel• If you will not be using the printer for a long period of time, turn off t
260TroubleshootingProblems and SolutionsSelecting Manual Feed1 From the File menu, select Print.2 In the Print dialog box, click on the Paper Feed box
261TroubleshootingProblems and SolutionsDetermine if the document exceeds the recommended print areaAdjust the setting to print within the recommended
262TroubleshootingProblems and SolutionsLowering the Intensity setting1 Open the printer driver.2 On the Main tab, click the Advanced button then sele
263TroubleshootingProblems and Solutions ERROR light is orange The orange ERROR light comes on, the printer beeps, and the printer does not operate.T
264TroubleshootingProblems and SolutionsCheck to see if you have installed the wrong BJ cartridge for the print jobIf the BJ cartridge is not appropri
265TroubleshootingProblems and SolutionsCheck to see if the orange ERROR light is flashingThe printer beeps and the orange ERROR light flashes continuou
266TroubleshootingProblems and SolutionsThe following messages may also be displayed in the BJ Printer Status Monitor.Waste ink tank full! Call for se
267TroubleshootingProblems and Solutions3 Click the Backgrounding button off.If you cannot execute background printing, correct this problem as soon a
268TroubleshootingProblems and Solutions “Type x Error” appears on the screenThis is a Macintosh printer error where “x” is replaced with a number.De
269TroubleshootingProblems and SolutionsDetermine if the printer driver has been installed properlyThere may be a problem with the printer driver. Uni
27Getting Ready to PrintPrinter Parts and Their Functions POWER and ERROR Lights The POWER and ERROR lights tell you the current status of the pri
270TroubleshootingProblems and SolutionsTurning on background printing1 From the Apple menu, choose the Chooser.2 Click the BJC-85 icon.3 Click the Ba
271TroubleshootingProblems and Solutions Cannot select the printer driver in the ChooserCheck the following items if you cannot select the printer dr
272TroubleshootingBefore You Call For ServiceBefore you call for service, please gather some information that will help the Canon Customer Care Center
273TroubleshootingBefore You Call For Service Describing your systemFollow the simple procedures below to obtain the important information about your
274TroubleshootingBefore You Call For ServiceObtaining the OS version number and amount of memory1 From the Apple menu, select About This Computer.2 R
275TroubleshootingBefore You Call For Service4 Read and write down the number for the amount of “Free Space” on the disk.Determining the amount of fre
276TroubleshootingBefore You Call For Service3 Read and write down the number for the amount of “Available disk space.”Obtaining the version number of
277TroubleshootingBefore You Call For ServiceObtaining the version number of the printer driver1 On the desktop, double-click the icon of the startup
278TroubleshootingGetting Help From CanonCanon Computer Systems, Inc. offers a full range of customer technical support* options including:• 24-hour,
279TroubleshootingServicing the PrinterYour Canon printer is designed with the latest technology to provide trouble-free operation. The warranty card
28Getting Ready to Print Turning the Printer On 1 Make sure that the AC adapter is securely connected to the printer. 2 Open the top cover.3 Press an
280SpecificationsSpecificationsPrinter SpecificationsPrinting Area
281SpecificationsPrinter SpecificationsPrinting Method Ink Jet TechnologyResolution (max.) 720 x 360 dpi (vertical x horizontal)Paper Handling Auto Feed
282SpecificationsPrinter SpecificationsBC-10 Black BJ Cartridge Print head 128 nozzlesInk tank BCI-10 Black Ink TankInk color BlackCapacity Approx. 170
283SpecificationsPrinter SpecificationsPower Consumption Standby 3 WPrinting 23 W (max.)Dimensions 11.8 x 6.2 x 2.2 in. (w × d × h)300 x 157.6 x 57 mm (
284SpecificationsPrinting AreaThis section describes the dimensions of the printing areas for print media.4.70 in. (119.6 mm)1.10 in.(26 mm)1.10 in.(26
285SpecificationsPrinting AreaThe shaded portions in these illustrations show the recommended printing areas for paper, envelopes, and special media, d
286Using the Optional IS-12 Color Scanner CartridgeUsing the Optional IS-12 Color Scanner CartridgeIf you have purchased the Optional IS-12 Color Scan
29Getting Ready to PrintSetting Up and Using a Wireless ConnectionIf you have a computer with an infrared port for wireless data transmission, you can
3Contents Printing With Windows Getting Ready to PrintSelecting the Print Mode Changing the Page SizeWindows Printer Driver FeaturesUsing the BJ Back
30Getting Ready to PrintSetting Up and Using a Wireless ConnectionIf you are using Windows 95, you need IrDA 1.0 with a maximum baud rate of 115.2 kbp
31Getting Ready to PrintSetting Up and Using a Wireless Connection3 Set the computer for infrared transmission.If you are using Windows 98 or Windows
32Getting Ready to PrintSetting Up and Using a Wireless Connection• Make sure nothing is between the infrared ports that could block the data transmis
33PrintingPrintingPaper and Other Print MediaLoading Paper in the PrinterChanging BJ Cartridges
34PrintingPaper and Other Print Media• Always handle paper and special print media by the edges, and avoid touching the print surfaces of the sheets.
35PrintingPaper and Other Print Media Media You Can Use With This PrinterYou can use any of the media listed in the table below.Before you execute a
36PrintingPaper and Other Print Media Printing AreaPrint within the area marked by the darkest shading in the illustration below. Printing Area0.12 i
37PrintingPaper and Other Print Media Plain Paper• Use Canon Bubble Jet Paper or any plain copier paper that meets the requirements listed below. You
38PrintingPaper and Other Print Media High Resolution Paper• Canon’s High Resolution Paper is recommended for use with this printer.• Print only on t
39PrintingPaper and Other Print Media High Gloss Film• Canon’s High Gloss Film is recommended for use with this printer. Before you use this media, r
4Introduction Introduction WelcomePrinter DocumentationHow to Use This ManualCopyrightDisclaimerTrademarksFCC RegulationsCanadian Radio Interference
40PrintingPaper and Other Print Media Transparencies• Canon’s Transparencies are recommended for use with this printer. Before you use this media, re
41PrintingPaper and Other Print Media Back Print Film• Canon’s Back Print Film is recommended for use with this printer. Before you use this media, r
42PrintingPaper and Other Print Media T-Shirt Transfers• Canon’s T-Shirt Transfers are recommended for use with this printer. Before you use this med
43PrintingPaper and Other Print Media Envelopes• Use only US Commercial #10 or European DL envelopes with this printer.• Before loading envelopes in
44PrintingLoading Paper in the PrinterYou can use either of two methods to feed paper to the printer.Auto Feed Set a stack of sheets for continuous fe
45PrintingLoading Paper in the Printer2 Pick up a stack of paper and fan it. Tap the edges on a flat surface to align them.3 Set the stack in the print
46PrintingLoading Paper in the Printer4 Slide the paper guide to the edge of the stack.Make sure that the paper guide is not too tight against the sid
47PrintingChanging BJ CartridgesYou can use these BJ cartridges with this printer:BC-11e Color BJ Cartridge Printing in color• BCI-11 Color Ink Tank•
48PrintingChanging BJ Cartridges1 Make sure that the printer is turned on and open the cartridge cover.2 Press the CARTRIDGE button to move the cartri
49PrintingChanging BJ Cartridges4 Immediately store the BJ cartridge you just removed in an Ink Cartridge Storage Box. • When you are not using a BJ c
5Introduction Welcome Thank you for purchasing the BJC-85 Color Bubble Jet Printer. Printer Documentation The documentation for your printer consists
50PrintingChanging BJ Cartridges5 Prepare the new cartridge for installing in the printer.If you are installing a previously used BJ cartridge, remove
51PrintingChanging BJ Cartridges• To avoid damage to the printer, make sure you always remove theorange protective cap and orange protective tape from
52PrintingChanging BJ Cartridges6 With the label side up, set the BJ cartridge into the cartridge holder at a slight angle.Align the marks ( ) on the
53PrintingChanging BJ Cartridges7 Press down on the raised left side of the BJ cartridge until it locks in place.8 Close the cartridge cover.9 Press t
54Maintaining the PrinterMaintaining the PrinterPrinting a Nozzle Check PatternCleaning the Print HeadUsing the Low-Ink AlertReplacing Ink TanksReplac
55Maintaining the PrinterPrinting a Nozzle Check PatternIf you see colors missing or broken in your printed output, print a Nozzle Check Pattern to de
56Maintaining the PrinterPrinting a Nozzle Check Pattern Normal Nozzle Check PatternHere is a sample of a normal Nozzle Check Pattern printed with th
57Maintaining the PrinterCleaning the Print HeadThere are two methods for cleaning the print head. Print Head Cleaning Use this method to clean the p
58Maintaining the PrinterCleaning the Print HeadPrint head cleaning begins.The POWER light flashes during print head cleaning. When print head cleaning
59Maintaining the PrinterUsing the Low-Ink AlertThis printer employs a low-ink alert that warns you when ink in an ink tank runs low. Before the print
6IntroductionPrinter Documentation Conventions This User’s Manual uses the following symbols to indicate important information. Always observe t
60Maintaining the PrinterUsing the Low-Ink Alert Resetting the Low-Ink Alert After Replacing an Ink TankYou can reset the low-ink alert manually with
61Maintaining the PrinterReplacing Ink TanksWhen an ink tank runs out of ink, only the ink tank requires replacement.• To ensure the best performance
62Maintaining the PrinterReplacing Ink Tanks3 If you have the BC-11e Color BJ Cartridge installed:• Press in and lift the white tab to remove the BCI-
63Maintaining the PrinterReplacing Ink Tanks4 Select a new ink tank; be sure to use the same type that you removed from the printer. Remove the new in
64Maintaining the PrinterReplacing Ink Tanks5 Install the ink tank.With the label up, set the ink tank in the BJ cartridge at a slight angle, then gen
65Maintaining the PrinterReplacing Ink TanksIf you have a BC-10 Black BJ Cartridge installed:• Align the marks on the ink tank with the marks ( ) on t
66Maintaining the PrinterReplacing a BJ CartridgeReplace the BJ cartridge if print head deep cleaning fails to restore print quality. In this case, th
67Maintaining the PrinterReplacing a BJ Cartridge3 Remove the BJ cartridge.Lift the green tab to remove the BJ cartridge from the holder.Dispose of th
68Maintaining the PrinterReplacing a BJ Cartridge4 Remove the new BJ cartridge from its package.5 Remove the orange protective cap and the orange prot
69Maintaining the PrinterReplacing a BJ Cartridge6 With the label side up, set the BJ cartridge into the cartridge holder at a slight angle.• Align th
7IntroductionHow to Use This ManualTo view this User’s Manual, please use Acrobat Reader 4.0, which is included on your CD-ROM, or a later version of
70Maintaining the PrinterReplacing a BJ Cartridge8 Close the cartridge cover.9 Press the CARTRIDGE button.The printer moves the cartridge holder to th
71Maintaining the PrinterCleaning the PrinterFollow the instructions in this section to clean the printer and keep it in good working order to prevent
72Maintaining the PrinterCleaning the Printer• Do not use a paper towel or tissue that can shred and damage moving parts or jam the print head nozzles
73Maintaining the PrinterCleaning the Printer Cleaning Inside the PrinterAfter a paper jam, you may find ink sprayed on the left or right side of the
74Maintaining the Printer Performing the Test Print In addition to the Nozzle Check Pattern, you can print a Demonstration test pattern. This test pr
75Maintaining the PrinterPerforming the Test Print1 Set a sheet of plain paper in the printer.2 Press the POWER button to turn the printer off.3 Press
76Maintaining the PrinterTransporting the PrinterFollow this procedure to pack the printer carefully for transporting to a service center or for long
77Maintaining the PrinterTransporting the Printer5 Pack the printer and accessories in the original packing material.• When you carry or handle the pr
78Maintaining the PrinterTransporting the Printer Shipping the PrinterBefore shipping the printer by special delivery or post:• Tape the lid of the b
79Printing With WindowsPrinting With WindowsGetting Ready to PrintSelecting the Print ModeChanging the Page SizeWindows Printer Driver FeaturesUsing t
8IntroductionHow to Use This ManualThis column displays a table of contents for the User’s Manual. Click the desired item to jump to the topic.Click t
80Printing With WindowsGetting Ready to PrintAfter you have created a document with your software application and you are ready to print, you’ll want
81Printing With WindowsGetting Ready to Print2 Click the print mode icon best suited for the print job.By clicking a print mode icon you automatically
82Printing With WindowsGetting Ready to Print3 When you are finished with the print settings, click OK to close the printer Properties dialog box.4 Con
83Printing With WindowsGetting Ready to Print5 Start the print job.The procedure to start the print job may differ slightly, depending on the software
84Printing With WindowsGetting Ready to PrintA screen like the one below is displayed during printing.BJ Background MonitorClick the button on the tas
85Printing With WindowsSelecting the Print Mode The following default Print Mode settings are available:This Print Mode selects standard quality for d
86Printing With WindowsSelecting the Print Mode Selecting the Print Mode1 In the Main tab of the printer Properties dialog box, choose one of the Pri
87Printing With WindowsSelecting the Print Mode2 Make sure that the BJ Cartridge and Media Type settings are correct for the BJ cartridge and paper in
88Printing With WindowsSelecting the Print Mode Adjusting and Saving Print Mode SettingsIf you change any of the default settings, you see the words
89Printing With WindowsSelecting the Print ModeTo save a new print mode1 After changing the setting(s), right-click the User-modified icon and select S
9Introduction Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this ma
90Printing With WindowsSelecting the Print Mode2 Click the Title box and enter a name for the Print Mode settings.3 Click the Save button and click th
91Printing With WindowsChanging the Page SizeYou usually select the page size with a setting in your software application.The first time that you execu
92Printing With WindowsChanging the Page Size2 If the Page Size setting is not the same as the setting in the software application, click the down-arr
93Printing With WindowsWindows Printer Driver FeaturesThe printer Properties dialog box has four tabs with buttons and check boxes you use to set up a
94Printing With WindowsWindows Printer Driver FeaturesCurrent Settings Displays the currently selected icon.If you change any setting for a default ic
95Printing With WindowsWindows Printer Driver FeaturesIllustrated guideline The (A) graphic displays the current selections for the Orientation and Pa
96Printing With WindowsWindows Printer Driver Features Page Layout TabPage Size Usually the Page Size is set with the software application. If the pr
97Printing With WindowsWindows Printer Driver FeaturesPrinting Type Click the appropriate button to select how you want to lay out the print job. You’
98Printing With WindowsWindows Printer Driver FeaturesBackground Printing Allows printing jobs to execute in the background while you perform tasks wi
99Printing With WindowsWindows Printer Driver FeaturesDuplex Printing Selects whether each sheet is printed on both sides (front and back). Click the
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