Canon BJC-85W User Manual Page 269
- Page / 286
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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269Troubleshooting
Problems and Solutions
Determine if the printer driver has been installed properly
There may be a problem with the printer driver. Uninstall it and install the printer driver
again.
The problem may exist within the printer driver. Uninstall the printer driver and reinstall it.
Printing With Macintosh
Determine if any special extension files or control panel options are in use
The printer driver could conflict with a non-Apple generated file extension or a control panel
option. Use the Extensions Manager to change the configuration to eliminate any conflicts.
■ Cannot execute background printing
Make sure that background printing has been turned on
If you cannot execute background printing, this feature may have been turned off.
Turning on background printing
1 Open the printer driver.
2 Select the Page Layout tab.
3 Click the Background Printing box; make sure a check mark appears.
Windows
- Contents 2
- 3Contents 3
- Introduction 4
- Printer Documentation 5
- 6Introduction 6
- How to Use This Manual 7
- 8Introduction 8
- Copyright 9
- Disclaimer 9
- Trademarks 10
- FCC Regulations 11
- 12Introduction 12
- Safety Precautions 13
- Printer Location 14
- Power Outlet and Power Cord 15
- 16Introduction 16
- 17Introduction 17
- General Warnings 18
- Universal AC Adapter 19
- 20Introduction 20
- Options and Consumables 21
- Paper and special print media 22
- Getting Ready to Print 23
- ■ Front View 24
- ■ Back View 25
- ■ Operation Panel 26
- POWER and ERROR Lights 27
- 28Getting Ready to Print 28
- 2 Open the top cover 30
- 31Getting Ready to Print 31
- 32Getting Ready to Print 32
- Printing 33
- Paper and Other Print Media 34
- Printing With Windows 35
- Printing With Macintosh 35
- ■ Printing Area 36
- ■ Plain Paper 37
- ■ High Resolution Paper 38
- ■ Glossy Photo Paper 38
- ■ High Gloss Film 39
- ■ Glossy Photo Cards 39
- ■ Transparencies 40
- ■ Back Print Film 41
- ■ T-Shirt Transfers 42
- ■ Greeting Cards (1/4 fold) 42
- ■ Envelopes 43
- Loading Paper in the Printer 44
- Set the stack in the printer 45
- 46Printing 46
- Changing BJ Cartridges 47
- 3 Remove the BJ cartridge 48
- 49Printing 49
- 50Printing 50
- 51Printing 51
- 52Printing 52
- 8 Close the cartridge cover 53
- 9 Press the CARTRIDGE button 53
- Maintaining the Printer 54
- 55Maintaining the Printer 55
- ■ Normal Nozzle Check Pattern 56
- Cleaning the Print Head 57
- 58Maintaining the Printer 58
- Using the Low-Ink Alert 59
- Printing With Windows 60
- Replacing Ink Tanks 61
- 62Maintaining the Printer 62
- 63Maintaining the Printer 63
- 64Maintaining the Printer 64
- 65Maintaining the Printer 65
- 66Maintaining the Printer 66
- 68Maintaining the Printer 68
- Replacing a BJ Cartridge 68
- 69Maintaining the Printer 69
- Cleaning the Printer 71
- 72Maintaining the Printer 72
- ■ Cleaning Inside the Printer 73
- Performing the Test Print 74
- 75Maintaining the Printer 75
- Transporting the Printer 76
- 4 Close the top cover 76
- 77Maintaining the Printer 77
- ■ Shipping the Printer 78
- Printing With Windows 79
- 81Printing With Windows 81
- Properties dialog box 82
- 84Printing With Windows 84
- Selecting the Print Mode 85
- 87Printing With Windows 87
- 88Printing With Windows 88
- To save a new print mode 89
- Save As from the pop-up menu 89
- 90Printing With Windows 90
- Changing the Page Size 91
- 92Printing With Windows 92
- ■ Main Tab 93
- ■ Page Layout Tab 96
- 97Printing With Windows 97
- 98Printing With Windows 98
- 99Printing With Windows 99
- 100Printing With Windows 100
- 101Printing With Windows 101
- ■ Printing Type Settings 102
- 106Printing With Windows 106
- This page not printed 108
- ■ Stamp/Background Tab 109
- ■ Maintenance Tab 113
- 114Printing With Windows 114
- 117Printing With Windows 117
- 118Printing With Windows 118
- 119Printing With Windows 119
- 120Printing With Windows 120
- 121Printing With Windows 121
- 123Printing With Windows 123
- 124Printing With Windows 124
- 128Printing With Windows 128
- 129Printing With Windows 129
- 130Printing With Windows 130
- 131Printing With Windows 131
- 132Printing With Windows 132
- 133Printing With Windows 133
- Using the BJ Backgrounder 134
- The current print job pauses 135
- 136Printing With Windows 136
- 137Printing With Windows 137
- 138Printing With Windows 138
- 139Printing With Windows 139
- 140Printing With Windows 140
- 141Printing With Windows 141
- 142Printing With Windows 142
- 143Printing With Windows 143
- Printing With Macintosh 144
- 145Printing With Macintosh 145
- 146Printing With Macintosh 146
- 147Printing With Macintosh 147
- 5 Start the print job 148
- Selecting the Printer Driver 149
- 2 Click the BJC-85 icon 149
- 150Printing With Macintosh 150
- 151Printing With Macintosh 151
- 152Printing With Macintosh 152
- 153Printing With Macintosh 153
- 154Printing With Macintosh 154
- 155Printing With Macintosh 155
- 2 Select the Paper Size 156
- 3 Click the OK button 156
- Setting Up a Simple Print Job 157
- ■ Selecting the Print Media 158
- 159Printing With Macintosh 159
- ■ Selecting the Print Mode 160
- ■ Print Mode Icons 161
- 162Printing With Macintosh 162
- 163Printing With Macintosh 163
- 164Printing With Macintosh 164
- ■ Page Setup Dialog Box 165
- 166Printing With Macintosh 166
- ■ Custom Dialog Box 167
- ■ Printer Utility Dialog Box 168
- 169Printing With Macintosh 169
- 170Printing With Macintosh 170
- 171Printing With Macintosh 171
- 172Printing With Macintosh 172
- 173Printing With Macintosh 173
- ■ Print Dialog Box 174
- 175Printing With Macintosh 175
- 176Printing With Macintosh 176
- ■ Detailed Setting Dialog Box 177
- 178Printing With Macintosh 178
- 179Printing With Macintosh 179
- 180Printing With Macintosh 180
- 181Printing With Macintosh 181
- 183Printing With Macintosh 183
- 184Printing With Macintosh 184
- ■ Options Dialog Box 185
- 186Printing With Macintosh 186
- 187Printing With Macintosh 187
- ■ Preview Dialog box 188
- 189Printing With Macintosh 189
- 191Printing With Macintosh 191
- 192Printing With Macintosh 192
- Using the BJ Print Monitor 193
- 194Printing With Macintosh 194
- 195Printing With Macintosh 195
- 196Printing With Macintosh 196
- 197Printing With Macintosh 197
- 198Printing With Macintosh 198
- 199Printing With Macintosh 199
- 200Printing With Macintosh 200
- 202Printing With Macintosh 202
- 203Printing With Macintosh 203
- 204Printing With Macintosh 204
- 8 Click the Remove button 205
- Troubleshooting 206
- Error Messages 207
- Problems and Solutions 208
- 209Troubleshooting 209
- 210Troubleshooting 210
- ■ Strange characters printing 211
- Macintosh 212
- 214Troubleshooting 214
- 3 Click the Details button 215
- 216Troubleshooting 216
- 217Troubleshooting 217
- 3 Click the Close box 218
- 219Troubleshooting 219
- 220Troubleshooting 220
- 3 Select the Details tab 221
- 223Troubleshooting 223
- 2 Click the Yes button 224
- 225Troubleshooting 225
- 226Troubleshooting 226
- 227Troubleshooting 227
- 228Troubleshooting 228
- 229Troubleshooting 229
- 230Troubleshooting 230
- 3 Select the Main tab 231
- 4 Click the Advanced button 231
- 5 Select the Quality tab 231
- 232Troubleshooting 232
- 234Troubleshooting 234
- 3 Select the Paper tab 235
- ■ Vertical lines are broken 236
- 4 Click the Quality icon 238
- 239Troubleshooting 239
- 3 Select the Options tab 240
- 241Troubleshooting 241
- 243Troubleshooting 243
- 244Troubleshooting 244
- 2 Remove the jammed paper 245
- 246Troubleshooting 246
- 5 Select the Color tab 247
- 4 Click the Color icon 248
- Turning Grayscale Print off 249
- 251Troubleshooting 251
- are missing 252
- 253Troubleshooting 253
- ■ Printer does not turn on 254
- 255Troubleshooting 255
- ■ Print job halts 256
- 257Troubleshooting 257
- ■ Cannot feed paper manually 258
- ■ Printing blurred or smudged 260
- 261Troubleshooting 261
- 262Troubleshooting 262
- ■ ERROR light is orange 263
- 264Troubleshooting 264
- 267Troubleshooting 267
- 268Troubleshooting 268
- 1 Open the printer driver 269
- 2 Select the Page Layout tab 269
- 271Troubleshooting 271
- Before You Call For Service 272
- ■ Describing your system 273
- 274Troubleshooting 274
- 275Troubleshooting 275
- 276Troubleshooting 276
- 277Troubleshooting 277
- Getting Help From Canon 278
- Servicing the Printer 279
- Specifications 280
- Printer Specifications 281
- 282Specifications 282
- 283Specifications 283
- (w × d × h) 283
- Printing Area 284
- 285Specifications 285
- Right Margin for Custom Size 285
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