Canon imagePROGRAF iPF760 User Manual download pdf (Page 25)

RPG Digital | 320 2nd Street, Laurel, MD 20707 | www.rpg.com

Shipping/Delivery/Install/Initial Training

RPG Plus Plan (Setup/Install/Basic Training)

As an option, the client may select the RPG Plus Plan. The client is to notify

RPG when the device is received. RPG staff will set up the device, install

drivers on up to 2 workstations (or network server), and provide basic

training to key operator(s). IT support is required from the client to provide

IP address and network information. Additional fees may apply if a return

request is made after the initial install for technical support and training, or if

the install is rescheduled at the time of the prearranged install.

RPG Freight

For an additional fee RPG will receive the unit,

prep the device, and deliver to the client site if

within the RPG service area. RPG will utilize a

local authorized vendor if outside of the RPG

service area.

Drop Ship

For no additional fee, equipment can be drop

shipped to the client site (loading dock). The

device will be shipped in an oversized box (or

multiple boxes depending upon the device).

The shipped dimensions can typically be

found in the device brochure. The client will

be responsible for set up, install, and self

training.

Manufacturer/Non-RPG Service

Locations

In some instances, the manufacturer or an

authorized service provider will handle the

delivery and install process; the process will

vary from above.

Delivery Access

All shipments/deliveries are based on standard access. You should always

review the access from the street to the final installation location with your

RPG point of contact to assure no additional costs occur. Typical issues

include stairways, tight corners, doorways, elevator size, etc. In most cases,

RPG staff will schedule an on-site visit to review delivery access and desired

space. Power and network needs are also addressed during the on-site visit.

If RPG cannot access, a Rigging 3rd Party company may be required to provide

a solution. Client will be responsible for any Rigging costs.

Space, Power and Network Access

It is the client responsibility to provide adequate space, proper power require-

ments and network access before the delivery tales place. RPG provides

equipment specifications for specific equipment. In most cases, RPG staff

will schedule an on-site visit to review delivery access and desired space.

Power and network needs are also addressed during the on-site visit.

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Canon imagePROGRAF iPF760 User Manual Page 25

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