Canon PIXMA G4400 User Manual Page 1

G4000 seriesOnline ManualOverviewPrintingCopyingScanningFaxingFrequently Asked QuestionsEnglish

Using This Online ManualSymbols Used in This DocumentTouch-enabled Device Users (Windows)Symbols Used in This DocumentWarningInstructions that, if ign

Operation Panel(1) LCD (Liquid Crystal Display)Displays messages, menu items, and the operational status.(2) Back buttonReturns the LCD to the previou

(11) Menu buttonDisplays the Copy menu, Scan menu, or FAX menu screen.(12) Numeric buttonsUsed to enter numerical values such as the number of copies,

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer102

Confirming that the Power Is OnThe POWER lamp is lit when the printer is turned on.Even if the LCD is off, if the POWER lamp is lit, the printer is on

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The POWER lamp flashes and then remains lit.Confirmi

Important• When you unplug the power cord after turning off the printer, be sure to confirm that thePOWER lamp is off.Note•You can set the printer to

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

LCD and Operation PanelThe mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, faxmode, and setup menu scree

Select Scan contrast, press the OK button (D).Use the button (C) to change the contrast, then press the OK button (D).Network Status IndicationWir

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Entering Numbers, Letters, and SymbolsUse the Numeric buttons to enter or edit such information as unit name, a recipient's name for the director

List of Characters Assigned to Each Numeric ButtonFor Fax/Telephone Number, Name, Number of CopiesButtonLowercase mode(:a)Uppercase mode(:A)Numeric mo

pqrs PQRS 7tuv TUV 8wxyz WXYZ 9 0. @ - _ SP*2 # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ ~Switch the input mode.*2 &q

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Changing Printer Settings from Your Computer (Mac OS)Registering a Changed Printing ProfileManaging the Printer PowerChanging the Printer Operation Mo

Registering a Changed Printing ProfileYou can name and register the printing profile you made in the Print Dialog. The registered printing profilecan

Deleting Unnecessary Printing Profile1. Select the printing profile to be deletedIn the print dialog, select Show Presets... in the Presets section. T

Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is

4. Apply the settingsClick OK. When the confirmation message appears, click OK.The setting is enabled after this. When you want to disable this functi

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelFax settingsPrint settingsLAN settingsDev.

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

Setting Items on Operation PanelItems for PrinterFax settingsDev. user settingsWeb service setupECO settingsQuiet modeItems for Paper/PrintingPrint se

Fax settingsSelect this menu from Setup menu.Easy setupTEL no. registrationFAX user settingsAdv. FAX settingsAuto print settingsSecurity controlNote•

Note• This setting may not be available depending on the country or region of purchase.• TEL line auto select (China only)If you select ON, the teleph

• Adv. communication◦ ECM TXSelects whether to send faxes in Error Correction Mode (ECM).Transmission/Reception of Faxes Using ECM◦ ECM RXSelects whet

For details on the received fax stored in the printer's memory:Document Stored in Printer's Memory• Activity reportSelects whether to print

• Caller rejectionIf you subscribe to the Caller ID service, the printer detects the sender's Caller ID. If the sender's IDmatches the condi

Print settingsSelect this menu from Device settings in Setup menu.• Prevent abrasionUse this setting only if the print surface becomes smudged.Importa

LAN settingsSelect this menu from Device settings in Setup menu.Wireless LANWireless DirectPrint LAN detailsCommon settingsWireless LAN• Wireless LAN

copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,sublicense, and distribute the Work and such Derivativ

• Update SSID/PWUpdates the identifier (SSID) and password for Wireless Direct.• Change device nameChanges the printer's name displayed on a Wi-F

• Bonjour settingsSetting items for LAN using Bonjour for Mac OS.Enab./disab. BonjourSelecting Active allows you to use Bonjour to perform the network

Dev. user settingsSelect this menu from Device settings in Setup menu.• Date/time settingSets the current date and time.Setting Sender InformationImpo

• Language selectionChanges the language for LCD messages and menus.Japanese / English / German / French / Italian / Spanish / Dutch / Portuguese / No

Firmware updateSelect this menu from Device settings in Setup menu.You can update the firmware of the printer, check the firmware version, or perform

Feed settingsSelect this menu from Device settings in Setup menu.By registering the paper size and the media type loaded on the rear tray, you can pre

Reset settingSelect this menu from Device settings in Setup menu.Returns all settings you made to the printer back to the default. However, some data

2. Delete all the numbers and the letters by pressing the Back button.3. Press the OK button after deleting all the numbers and the letters.• ON is se

Ink notification set.Select this menu from Setup menu.• Ink notificationIf ON is selected, the message appears on the LCD when ink runs out.Refilling

Refilling Ink Tanks139

limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, orFITNESS FOR A PARTICULAR PURPOSE. You are solely responsible f

System informationSelect this menu from Setup menu.• Current versionDisplays the current firmware version.• Printer nameDisplays the printer name curr

ECO settingsThis setting allows you to turn on/off the printer automatically to save electricity.Turning on Printer AutomaticallyTurning off Printer A

Network ConnectionNetwork Connection Tips142

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Default Network SettingsLAN Connection DefaultsItem DefaultEnable/Disable LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4)

*2 The password is specified automatically when the printer is turned on for the first time.*3 "ZZZZZZ" represents last six digits of printe

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

Signal Strength Signal strength 0 to 100 [%]TCP/IPv4 TCP/IPv4 EnableIP Address IP address XXX.XXX.XXX.XXXSubnet Mask Subnet mask XXX.XXX.XXX.XXXDefaul

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Connection Connection status Active/InactiveSSID SSID Wireless Direct SSIDPassword Password Wireless Direct password (10 alphanumericcharacters)Channe

DNS Server Obtain DNS server address auto-maticallyAuto/ManualPrimary Server Primary server address XXX.XXX.XXX.XXXSecondary Server Secondary server a

Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or wireless direct).• Fo

Ensuring Optimal Printing ResultsInk TipsPrinting TipsCheck Paper Settings Before PrintingCanceling Print JobsSet Rear Tray Paper Information After Lo

Transporting Your PrinterWhen relocating the printer for changing your living place or repairing it, make sure of the following.Important• You cannot

Important• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction ordamage to the printer, making the printer una

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

Power supply AC 100-240 V, 50/60 HzPower consumption Printing (Copy): Approx. 13 WStandby (minimum): Approx. 1.1 W *1*2OFF: Approx. 0.3 W *1*1 USB con

Fax SpecificationsApplicable line Public Switched Telephone Network (PSTN)Communication mode Super G3, G3Data compressing system Black: MH, MR, MMRCol

This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered tradem

Channel: 1-11 or 1-13* Frequency bandwidth and available channels differ depending on country orregion.Communication distance: Indoors 164 feet/50 m*

Other Supported OSSome functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS,Android, Windows RT,

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area162

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

Standard sizes:• Letter• Legal• A4• B5• A5• L(89x127mm)• KG/4"x6"(10x15)• 2L/5"x7"(13x18)• Hagaki• Hagaki 2• 8"x10"(20x2

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear TrayPaper OutputTrayCanon Red Label Superior <WOP

Plain Paper (including recycled paper)*1 Approx. 100 sheets (10 sheets: Legal) Approx. 50sheets (10sheets: Legal)Envelopes 10 envelopes *3*1 Normal fe

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (Mac OS Printer Driver)Printing Us

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts an

Printing from Application Software (Mac OS Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correcting

Basic Printing SetupThis section describes the simple setup procedure so that the printer prints properly.Basic Printing Setup1. Check that printer po

5.From the pop-up menu, select Quality & Media6.Select media typeSelect the media type that is loaded in the printer.172

7.Select print qualityFor Print Quality, select High, Standard, or Draft, whichever matches the purpose.Important•The print quality selections will di

Important• If you check the Do not show again check box when a guide message is displayed before printingstarts, this will stop any more guide message

Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri

Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will

Various Printing MethodsSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPage Layout PrintingSetting Up Envelo

Setting the Number of Copies and Printing OrderCollate pages + Reverse Collate pages + Normal ReverseThe procedure for specifying the number of copies

5.Click PrintWhen you execute print, the specified number of copies will be printed with the specified printing order.Important• When the application

IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE P

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

Important• When the Borderless Extension slider is set to the rightmost position, the back side of thepaper may become smudged.4.Click PrintWhen you e

When you are not satisfied with the result of borderless printing, reduce the amount of extension. Theextension amount decreases as the Borderless Ext

Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Select the printerIn the Page Setup Dialog, select

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor

Flip horizontallySelect this check box to reverse left and right of the document.4.Click PrintWhen you execute print, the specified number of pages wi

Setting Up Envelope PrintingThe procedure for performing envelope printing is as follows:1. Load envelope into printer2. Select paper size in print di

Printing on PostcardsThis section describes the procedure for postcard printing.1. Load postcard on the printer2. Select paper size in the Print Dialo

Setting the Print Quality Level (Custom)The print quality level can be set in the Custom.The procedure for setting the print quality level is as follo

Overview of the Printer DriverCanon IJ Printer DriverHow to Open the Printer Driver Setup WindowPage Setup DialogPrint DialogCanon IJ Printer Utility2

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a copy of thi

Canon IJ Printer DriverThe Canon IJ printer driver (called printer driver below) is a software that is installed on your computer forprinting data wit

How to Open the Printer Driver Setup WindowYou can display the printer driver setup window from the application software you are using.Opening the Pag

Page Setup DialogIn the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in theprinter or the scaling ratio.

Print DialogIn the Print dialog, you can set paper type and print quality to start printing.To open the Print dialog, you typically select Print... fr

LayoutYou can set page layout printing.Use Reverse page orientation to change the paper orientation, and use Flip horizontally to printa mirror image

Canon IJ Printer Utility2The Canon IJ Printer Utility2 allows you to perform printer maintenance or change the settings of the printer.What You Can Do

• Depending on the items selected, the computer communicates with the printer to obtain information.If the computer is unable to communicate with the

Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

Installing Printer DriverYou can access our web site through the Internet and download the latest printer driver for your model.This section explains

ContentsUsing This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Trademarks and Licenses. . . .

Basic OperationPrinting Photos from a ComputerCopyingFaxing20

Printing Directly from Smartphone/TabletAndroid PrintPrinting from an AirPrint-enabled Printer with iOS DevicePrinting from a Device Equipped with Win

Using Printer with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (conn

6. Select Switch WL Direct and then press the OK button.7. Select ON and then press the OK button.8. Select Done and then press the OK button.The Wire

• Depending on the device you are using, entering the password is required to connect adevice to the printer via wireless LAN. Enter the password spec

2. Press the Setup button.The Setup menu screen is displayed.3. Select Device settings and then press the OK button.The Device settings screen is disp

Paper SettingsBy registering the paper size and the media type loaded on the rear tray, you can prevent the printer frommisprinting by displaying the

When the paper settings for printing or copying are different from the paperinformation registered to the printer:Ex:• Paper setting for printing or c

• For Mac OS:Paper Settings on the Printer Driver and the Printer (Media Type)Paper Settings on the Printer Driver and the Printer (Paper Size)CancelC

Making CopiesThis section describes the basic procedure to perform standard copying.1. Make sure that printer is turned on.2.Load paper.3.Press the CO

• If you load the original on the platen glass, you can add the copying job while printing.Adding the Copying Job (Reserve copy)Adding the Copying Job

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support (A) and paper support extensi

Setting Items for CopyingYou can change the copy settings such as the page size, media type, and intensity.Press the Menu button, use the button to

Note• Some of setting items are not available depending on the country or region of purchase.• Media typeSelect the media type of the loaded paper.Ex:

Note• This setting item is displayed when standard copying is selected.212

Scanning from Computer (Mac OS)Scanning Using Scanner Driver (ICA Driver)Using IJ Scan UtilityUsing Scanner Driver (ICA Driver)Scanning Using AirPrint

Scanning Using Scanner Driver (ICA Driver)Using IJ Scan UtilityUsing Scanner Driver (ICA Driver)214

Using IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityUsing Auto Scan Function BasicsIJ Scan Utility Screens215

What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application for scanning documents, photos, and other items.Access all scanning funct

Important• Some functions are available only when My Image Garden is installed.Note• To set the applications to integrate with, see Settings Dialog.21

Starting IJ Scan UtilityNote• If you have more than one scanner or have changed from USB to network connection, set up thenetwork environment from IJ

Using Auto Scan FunctionAuto Scan allows for automatic detection of the item type.Important• The following types of items may not be scanned correctly

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

Scanning Multiple Documents at One Time from the ADF (AutoDocument Feeder)Place multiple documents on the ADF (Auto Document Feeder) and scan at one t

5.Select Select Source according to the documents to be scanned.To scan only the front side of each document, select Document (ADF/Platen) or Document

6. Set the color mode, document size, and scanning resolution as required.Click Document Scan Orientation Settings... to specify the orientation of th

When Document (ADF Manual Duplex) is selected for Select Source, proceed to Step 8.8. Follow the on-screen instructions to place the documents.Note• T

9. Click OK.Scanning starts.Note• To cancel the scan, click Cancel.• Scanned images are saved in the folder set for Save in in the corresponding Setti

IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings DialogSettings (Auto Scan) DialogSettings (Document Scan) DialogSettings (Photo Scan) Dialo

IJ Scan Utility Main ScreenSelect Applications from Go menu of Finder, and then double-click Canon Utilities > IJ Scan Utility >Canon IJ Scan Ut

DriverAllows you to make image corrections and color adjustments when scanning.Save settings and the response after scanning can be specified in the S

Settings DialogThe Settings dialog has three tabs: (Scanning from a Computer), (Scanning from the OperationPanel), and (General Settings). When

Important• When the Settings dialog is displayed from My Image Garden, the (Scanning from theOperation Panel) tab does not appear. (General Settings

10.Click the folder (H) with photos you want to print.11.Click the photos (I) you want to print.For Windows:To select two or more photos at a time, cl

Settings (Auto Scan) DialogClick Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog.In the Settings (Auto Sc

• Long narrow items such as panoramic photos• Reflective disc labels may not be scanned as expected.• Place items to be scanned on the platen correctl

Important• The save format may differ depending on how you place the item.Positioning Originals (Scanning from Computer)JPEG Image QualityYou can spec

Do not start any applicationSaves to the folder specified in Save in.Note• To add an application or folder to the pop-up menu, select Add... from the

Settings (Document Scan) DialogClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog.In the Settin

• Scanning magazines: Magazine• Scanning documents from the ADF (Auto Document Feeder): Document (ADF Simplex),Document (ADF Manual Duplex), or Docume

Important• Binding Side cannot be specified when scanning only the front side of each document.Image Processing SettingsClick (Right Arrow) to set t

Important• This function is available only when scanning from the platen.Note• Click Driver in the IJ Scan Utility main screen and scan to correct gut

(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil

Create a PDF file that supports keyword searchSelect this checkbox to convert text in images into text data and create PDF files that supportkeyword s

For Mac OS:Click OK when the confirmation message appears, then click Print.Note• My Image Garden lets you use images on your computer, such as photos

Do not start any applicationSaves to the folder specified in Save in.Note• To add an application or folder to the pop-up menu, select Add... from the

Settings (Save to PC (Auto)) DialogClick Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings(Save to PC (Auto))

Image Processing SettingsClick (Right Arrow) to set the following.Apply recommended image correctionApplies suitable corrections automatically based

PDF CompressionSelect the compression type for saving PDF files.StandardIt is recommended that you normally select this setting.HighCompresses the fil

DefaultsYou can restore the settings in the displayed screen to the default settings.244

Settings (General Settings) DialogClick the (General Settings) tab to display the Settings (General Settings) dialog.In the Settings (General Settin

Folder to Save Temporary FilesDisplays the folder in which to save images temporarily. Click Browse... to specify the destinationfolder.InstructionsOp

Network Selection ScreenYou can select the scanners or printers to be used for scanning or printing over a network from yourcomputer or the operation

• If you have changed the Bonjour service name after selecting your scanner or printer by Bonjourservice name, reopen the network selection screen and

Using Scanner Driver (ICA Driver)You can scan by starting the scanner driver from various applications.Refer to Help of Mac OS for how to scan.Note• R

CopyingThis section describes how to load originals and copy them to plain paper.1. Open the paper support (A) and paper support extension (B).2. Pull

Image Corrections and Color AdjustmentsCorrect images and adjust colors using the scanner driver (ICA (Image Capture Architecture) driver).Important•

MagazineApplies Image Adjustment suitable for magazines.DocumentApplies Image Adjustment suitable for text documents.Note• If the image is not adjuste

Grain CorrectionUse this function to reduce graininess (roughness) in photos taken with high-speed or sensitized film,etc.NoneGraininess will not be r

• How to place the item depends on your model and the item to be scanned.Unsharp MaskEmphasizes the outline of the subjects to sharpen the image.Desc

General Notes (Scanner Driver)The scanner driver (ICA (Image Capture Architecture) driver) is subject to the following restrictions. Keepthese points

Updating the Scanner DriverObtaining the Latest Scanner DriverBefore Installing the Scanner DriverInstalling the Scanner Driver255

Obtaining the Latest Scanner DriverUpgrading your current scanner driver (ICA (Image Capture Architecture) driver) to the latest scanner drivermay sol

Before Installing the Scanner DriverCheck the following points before installing the scanner driver (ICA (Image Capture Architecture) driver).Check th

Installing the Scanner DriverAccess our website via the Internet to download the latest scanner driver (ICA (Image Capture Architecture)driver).Follow

Scanning Using AirPrintUsing IJ Scan Utility Lite259

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

Using IJ Scan Utility LiteWhat Is IJ Scan Utility Lite (Scanner Software)?Starting IJ Scan Utility LiteScanning Documents and Photos BasicsScanning O

What Is IJ Scan Utility Lite (Scanner Software)?IJ Scan Utility Lite is an application for scanning documents, photos, and other items.Access all scan

Important• Some functions are available only when My Image Garden is installed.Note• To set the applications to integrate with, see Settings Dialog.26

Starting IJ Scan Utility LiteSelect Applications from Go menu of Finder, and then double-click Canon Utilities > IJ Scan Utility >Canon IJ Scan

Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos. In addition, scan with yourfavorite setti

IJ Scan Utility Lite ScreensIJ Scan Utility Lite Main ScreenSettings DialogSettings (Document Scan) DialogSettings (Photo Scan) DialogSettings (Genera

IJ Scan Utility Lite Main ScreenSelect Applications from Go menu of Finder, and then double-click Canon Utilities > IJ Scan Utility >Canon IJ Sc

Scan/save settings and the response after scanning can be specified in the Settings (Scan and Stitch)dialog.DriverAllows you to make image corrections

Settings DialogThe Settings dialog has two tabs: (Scanning from a Computer) and (General Settings). Whenyou click a tab, the options available in

(General Settings) TabSet the model to use, file size restriction on e-mail attachment, and language for detecting text in images.Settings (General S

Note•To copy two or more documents continuously, load them in the ADF (Auto Document Feeder).Loading Documents in the ADF (Auto Document Feeder)11.Clo

Scanning TipsPositioning Originals (Scanning from Computer)Network Scan Settings270

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. I

Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.

2. Place documents on ADF, and then adjust document guides to width of documents.Insert the documents face-up until a beep sounds.273

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer

The Settings (General Settings) dialog appears.4. In Product Name, select an item with "Network" after the product name, then click Selectth

Scanning from Operation PanelForwarding Scanned Data to Computer Using Operation Panel BasicsSetting Items for Scanning Using Operation PanelSetting

Forwarding Scanned Data to Computer Using Operation PanelBefore forwarding scanned data to the computer, check the following:• MP Drivers are installe

* The Scan standby screen for USB-connected computerIf you change the destination or scan settings, press the Menu button, then go to step 3.Go to ste

• A4 sized photos• Documents smaller than 5 inches x 7 inches (127 mm x 178 mm) such as a paperback with itsbackbone cut off• Originals on thin white

Important• Do not open the document cover until copying is complete.Note• Your printer is equipped with many other convenient copy features.Copying28

• If you load the original on the platen glass:◦ When you select JPEG or TIFF for Data format, the printer starts scanning and scanned datais forwarde

Setting Items for Scanning Using Operation PanelYou can change the scan settings such as the scan size, resolution, or data format.Use the button to

• When 4"x6", 10x15, 5"x7", 13x18, or Auto scan(A) -Singl is selected, load the original on theplaten glass.• Some of setting item

Preparing for FaxingConnect the printer to the telephone line and set up the printer before using the faxing functions. Thenspecify the basic setting

Connecting Telephone LineThe connection method differs depending on your telephone line.• If you connect the printer to wall telephone line directly/I

Important• Be sure to connect the telephone line before the printer is turned on.If you connect the telephone line when the printer is turned on, turn

• Connecting to an Internet TelephoneA. Digital Subscriber LineB. xDSL modem (splitter may not be built-in to the modem)C. Broadband router compatible

Note• When connecting to the xDSL line, select the same line type as you are subscribing to inTelephone line type.Setting Telephone Line Type• Connect

Setting Telephone Line TypeBefore using your printer, make sure you set the correct telephone line type for your telephone line. If youare unsure of y

Setting the Telephone Line Type Manually in ChinaThis section describes the procedure to set the telephone line type manually in China.1. Make sure th

FaxingFax multiple documents in black and white as follows.1.Open the document tray (A).2.Insert the document WITH THE SIDE TO SCAN FACING UP.3.Adjust

Setting Receive ModeSet the receiving operation (receiving mode).For details on how to set the receive mode:Setting Receive ModeYou can select the app

• Network switch may not be available depending on the country or region of purchase.• Refer to Receiving Faxes for information on receiving faxes or

If you select ON, the printer automatically receives faxes after the external device rang a specifiedlength of time.You can specify the length of time

Setting the DRPD Ring Pattern (US and Canada only)If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telep

Setting Sender InformationYou can set the sender information such as date/time, unit name, and unit fax/telephone number.About Sender InformationSetti

Setting Date and TimeThis section describes the procedure to set the date and time.1. Make sure that printer is turned on.2. Press the Setup button.Th

2. Press the Setup button.The Setup menu screen is displayed.3. Select Device settings, then press the OK button.4. Select Dev. user settings, then pr

9. Use the button to move the cursor under the desired position, use the Numeric buttons toenter the time (in 24-hour format) when summer time ends,

3.Press the OK button.Note• You can enter the name up to 24 characters, including spaces.•For details on how to enter or delete characters:Entering Nu

Sending Faxes Using Operation Panel of PrinterSending Faxes by Entering Fax/Telephone NumberResending Faxes (Redialing Busy Number)Setting Items for S

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Safety. . . . . . . . . . .

5.Use the Numeric buttons (D) to enter the fax number.6.Press the Black button (E).Note• Many other convenient faxing features are available.Faxing30

Sending Faxes by Entering Fax/Telephone NumberThis section describes dialing and sending faxes directly by entering the fax/telephone numbers.Importan

button:By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered.6.Press the Color butt

• Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsentdocuments stored in the printer's memory are

Resending Faxes (Redialing Busy Number)There are two methods of redialing: Automatic redialing and Manual redialing.• Automatic RedialingIf you send a

Manual RedialingFollow the procedure below for manual redialing.1. Make sure that printer is turned on.2. Press the FAX button.The Fax standby screen

Setting Items for Sending FaxesIf you select FAX TX settings after pressing the Menu button on the Fax standby screen, you can specifythe settings of

• When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi).The image quality (compression rate) is determined by

Registering RecipientsRegistering Recipients Using Operation Panel of PrinterRegistering Recipients Using Speed Dial Utility2 (Windows)Registering Rec

Registering Recipients Using Operation Panel of PrinterRegistering recipients in the printer's directory in advance allows you to dial fax/teleph

Registering Fax/Telephone Number of RecipientsBefore you can use the printer's directory, you need to register the recipients' fax/telephone

Handling Paper, Originals, Ink Tanks, etc.Loading PaperLoading OriginalsRefilling Ink Tanks31

1. Select a fax/telephone number, then press the OK button.The fax/telephone number selected from the outgoing call logs is displayed.2.Check the fax/

If you select a name on From call log (IN) in step 9, the name may be already entered. If you do notchange the name, go to step 11.Note• You can enter

Registering Recipients in Group DialIf you register two or more registered recipients to a group dial, you can send the same documentsuccessively to a

You can choose a recipient with the two methods. The method can be switched by pressing the button.• When Add to group is displayed on the LCD:Use the

11. Press the OK button to finalize registration.Note•To register another group, select an unregistered ID number and operate in the same procedure.•

Changing Registered InformationTo change information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Note• This registration method may not be available depending on the country or region ofpurchase.◦ Direct entry is selected as the registration metho

Deleting Registered InformationTo delete information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Printing List of Registered DestinationsYou can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.1.

Registering Recipients Using Speed Dial Utility2 (Mac OS)About Speed Dial Utility2Speed Dial Utility2 is a utility for forwarding the telephone direct

Loading PaperLoading Plain Paper / Photo PaperLoading Envelopes32

Starting Up Speed Dial Utility2Important• Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.•

Speed Dial Utility2 DialogThe following items are on the Speed Dial Utility2 dialog.1.Printer Name:Selects the printer for editing the telephone direc

Note• By clicking on the item name, you can sort the display order.5. Edit.../Select All/DeleteEdits the item that selected for Setting Item List:, or

Saving Registered Telephone Directory on Printer to YourComputerFollow the procedure below to save the telephone directory (includes recipients'

Registering a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to register fax/telephone numbers.NoteBefore you register fax/t

Note• You can only add the numbers that have already been registered.6. Click OK.To continue registering fax/telephone numbers or a group dial, repeat

Changing a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to change fax/telephone numbers.Note• Before you change fax/teleph

To delete a member:Select a code to delete from group dial, and then click << Delete.5.Click OK.To continue changing fax/telephone numbers or gr

Deleting a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to delete fax/telephone numbers.Note• Before you delete fax/teleph

Changing Sender Information Using Speed Dial Utility2Follow the procedure below to change the user's name or fax/telephone number.1. Start up Spe

Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (

Registering/Changing Rejected Number Using Speed Dial Utility2Follow the procedure below to register, change, or delete rejected numbers.1. Start up S

Registering Telephone Directory Has been Saved on YourComputer to PrinterYou can load the data of the telephone directory (RSD file, *.rsd) and regist

Receiving FaxesReceiving FaxesChanging Paper SettingsSubstitute Reception in Printer's MemoryReceiving Faxes Using Useful Functions332

Receiving FaxesThis section describes the preparation necessary for receiving a fax and how to receive a fax.Preparing for Receiving a FaxPrepare for

Substitute Reception in Printer's MemoryWhen TEL priority mode is selected:• When the call is a fax:The telephone will ring when a call incomes.P

• If Manual/auto switch of the advanced setting is set to ON, set RX start time to longerthan the time before the answering machine starts playing the

When DRPD or Network switch is selected:• When the call is a fax:The telephone will ring when a call incomes.The printer will receive the fax automati

Changing Paper SettingsThis printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panelto change the pape

Note• The * (asterisk) on the LCD indicates the current setting.• Page sizeSelect the page size from A4, Letter, LTR, or Legal.Note•Some of page sizes

Substitute Reception in Printer's MemoryThe printer prints the received fax automatically by default. And furthermore, the printer stores the rec

3. Slide the paper guides (E) to open them, and load the paper in the center of the rear trayWITH THE PRINT SIDE FACING UP.4.Slide the paper guides (E

memory will be deleted in order from the earliest. As a result, you may not be able to see faxes eitherusing printed material or the printer's me

Sending Faxes from Computer (Mac OS)Sending a FaxGeneral Notes341

Sending a FaxYou can send the faxes using the printer from Mac.To sending the fax from Mac, add the printer as AirPrint printer to your Mac.Checking Y

5.Specify fax paper settings as needed.6.Enter fax/telephone numbers in To:.343

If you specify a dialing prefix, enter the code in Dialing Prefix: and specify the cover page settings asneeded.7.Select Fax.The printer dials automat

General NotesSending faxes from Mac is subject to the following restrictions.• Enter the characters in To: and Dialing Prefix: so that the total numbe

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownFor other questions about network, click here.Prin

Paper Does Not Feed Properly/"No Paper" ErrorPrint Results Are UnsatisfactoryScanning Problems (Windows)Scanning Problems (Mac OS)Scan Resul

Scanning Problems (Mac OS)Faxing ProblemsMechanical ProblemsInstallation and Download ProblemsErrors and MessagesIf You Cannot Solve a ProblemRepairin

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Note•Do not load sheets of paper higher than the load limit mark (H).After loading paper on the rear tray, the paper information registration screen f

Checking Wireless Router SSID for Smartphone/TabletSetting Up Using Smartphone/TabletCannot Print/Scan from Smartphone/TabletDownloading Canon PRINT I

Connecting the Printer to a NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConn

TroubleshootingSee Network Settings and Common Problems for troubleshooting on network connection.Notice/RestrictionSee below for details.• Restrictio

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems355

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Loading EnvelopesYou can load Envelope DL and Envelope Com 10.The address is automatically rotated and printed according to the envelope's direct

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs printer connected to wirele

For more on the wireless router, refer to the instruction manual supplied with the wireless router orcontact its manufacturer.After taking measures ab

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Cannot Proceed beyond Printer Connection Screen/Connect CableScreenIf you cannot proceed beyond the Printer Connection screen or the Connect Cable scr

◦ If the Connection failed. screen appears:1. Click Next.2. Click Next on displayed screen.3. Click Back to Top on Select Printer screen.4. Click Exit

Cannot Find Printer while Using Wireless LANNote• This section describes the troubleshooting when using the computer.For the troubleshooting when usin

In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as awireless router is nearby, it may cause inte

3. Slide the paper guides (E) to open them, and load the envelopes in the center of the rear trayWITH THE ADDRESS SIDE FACING UP.The folded flap of th

Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet

Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

To check the current network settings of the printer, print out the network setting information.Printing Network SettingsIf the printer network settin

• For Windows:Use the Setup CD-ROM or follow the instructions on the Canon website.• For Mac OS:Follow the instructions on the Canon website.• Positio

containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due toa wall, place the printer and the computer

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

• Using WEPThe key length, key format, key to use (one of 1 to 4), and authentication method must be the samefor the wireless router, the printer, and

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

With Encryption On, Cannot Communicate with Printer AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the printer

Other Network ProblemsChecking Network InformationRestoring to Factory DefaultsMessage Appears on Computer During SetupPackets Are Sent Constantly (Wi

After loading paper on the rear tray, the paper information registration screen for the rear tray is displayedon the LCD.5.Press the OK button.6. Use

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

1. Select System Preferences from Apple menu, and then click Network.2. Make sure network interface used by computer is selected, and then click Advan

"XXX.XXX.XXX.XXX" is the IP address of the target device.A message such as the following appears.64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 t

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f

Printing ProblemsPrinting Does Not StartNo Ink Comes OutInk Runs Out FastPrint Results Are UnsatisfactoryPaper Does Not Feed Properly/"No Paper&q

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The POWER lamp flashes while the printer is i

Deleting the Undesired Print Job• For Mac OS:Deleting the Undesired Print JobCheck5 Is your printer's printer driver is selected when printing?Th

No Ink Comes OutCheck1 Check the remaining ink level.Checking Ink StatusCheck2 Are the print head nozzles clogged?Print the nozzle check pattern to de

If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon servicecenter to request a repair.Important•Do not tilt

Ink Runs Out FastAfter you refill the ink tanks, the printer takes in ink from the ink tanks and ink flows into the printer.Ink may seem to run out fa

Loading OriginalsWhere to Load OriginalsLoading Originals on the Platen GlassLoading Documents in the ADF (Auto Document Feeder)Loading Based on UseSu

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Back of Paper Is SmudgedUneven or Streaked Colors393

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong394

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the print head nozzles clogged?Print the

For Windows:Cleaning the Print Heads For Mac OS:Cleaning the Print Heads◦ From operation panel:Performing System CleaningIf the problem is not reso

Check4 When using paper with one printable surface, make sure paper is loaded withprintable side facing up.Printing on the wrong side of such paper ma

Colors Are UnclearCheck1 Is nozzle check pattern printed properly?Print the nozzle check pattern to determine whether the ink ejects properly from the

Important• Do not tilt the printer when moving it since the ink may leak out.• When transporting the printer for repairing it, see Repairing Your Prin

System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140ECO set

Where to Load OriginalsThe printer has two positions to load originals: platen glass and ADF (Auto Document Feeder).Select the position to load the or

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

◦ For Mac OS:In the Canon IJ Printer Utility2, select Custom Settings in the pop-up menu, select Prevent paperabrasion check box, and then click Apply

Note•Cleaning the paper feed roller abrades it, so do this only when necessary.Check9 Is inside of printer dirty?During duplex printing, ink may stain

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Scanning Problems (Mac OS)Scanning ProblemsIJ Scan Utility Error MessagesIJ Scan Utility Lite Error MessagesScanner Driver (ICA Driver) Error Messages

Scanning ProblemsScanner Does Not WorkScanner Driver Does Not Start407

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

Scanner Driver Does Not StartCheck 1 Make sure the scanner driver (ICA (Image Capture Architecture) driver) isinstalled.If not installed, install the

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Important•

IJ Scan Utility Lite Error MessagesIf an error message for IJ Scan Utility Lite appears, check the error code and follow the correspondingsolution.Err

242 Cannot write file. • Check the access per-mission on the folder inSave in in the corre-sponding Settings dialog.243 Cannot read file. • Check the

Faxing ProblemsProblems Sending FaxesProblems Receiving FaxesTelephone Problems412

Problems Sending FaxesCannot Send a FaxErrors Often Occur When You Send a Fax413

Cannot Send a FaxCheck1 Is power turned on?• You cannot send faxes if the power is turned off. Press the ON button to turn the power on.•If you unplug

If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings.Fax settingsCheck6 Is fax number registered

Errors Often Occur When You Send a FaxCheck Check telephone line condition or connection.If the telephone line or connection is poor, reducing the tra

Problems Receiving FaxesCannot Receive a Fax, Cannot Print a FaxQuality of Received Fax is Poor417

Cannot Receive a Fax, Cannot Print a FaxCheck1 Is power turned on?• You cannot receive faxes if the power is turned off. Press the ON button to turn t

If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will notbe printed and will be stored i

Loading Documents in the ADF (Auto Document Feeder)Note• To scan a document at optimum quality, load it on the platen glass.1. Make sure that any orig

Quality of Received Fax is PoorCheck1 Check scan settings of sender's fax device.Ask the sender to adjust the scan settings of the fax device.Che

Telephone ProblemsCannot DialTelephone Disconnects During a Call421

Cannot DialCheck1 Is telephone line cable connected correctly?Check that the telephone line cable is connected correctly.Connecting Telephone LineChec

Telephone Disconnects During a CallCheck Is telephone line cable or telephone (or a peripheral device such as an externaltelephone, an answering machi

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USBLCD Shows Wrong Langua

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Installation and Download ProblemsCannot Install MP DriversUpdating MP Drivers in Network Environment (Windows)429

Loading Based on UseLoad the original in the correct position on the platen glass according to the function to use. If you do notload the original cor

Cannot Install MP DriversFor Windows:For Mac OS:For Windows:• If installation does not start when you insert Setup CD-ROM:Follow the instructions belo

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen• Other cases:Reinstall the

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.The latest MP Drivers for your model are available for download on

Errors and MessagesAn Error OccursMessage Appears433

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

For details on how to resolve errors, see List of Support Code for Error.Note• For details on how to resolve errors without Support Codes, see Message

Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer

Error Regarding Power Cord Being Unplugged Is Displayed(Windows)The printer may have been unplugged while it was on.Check the error message that appea

• In Windows 10, right-click Start button and select Device Manager.• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Scanning from Computer (Mac OS)Loading the Original to Be Aligned with the Alignment Mark ( )Place the original WITH THE SIDE TO SCAN FACING DOWN on t

Note• A confirmation/warning dialog box may appear when installing, uninstalling or starting upsoftware.This dialog box appears when administrative ri

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet Print

List of Support Code for ErrorSupport code appears on the LCD and on your computer screen when errors occur.A "support code" is an error num

6940 6941 6942 6943 6944 69456946 • 9000 to 9ZZZ9500 • A000 to ZZZZB202 B203 B204 B205 For paper jam support codes, see also List

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

1300CausePaper is jammed in paper output slot or in rear tray.What to DoRemove the jammed paper following the instructions below.Important• The printe

If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo theprinting.Note• When reloading the paper, make

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if

3. Check if jammed paper is under cartridge holder.If the jammed paper is under the cartridge holder, move the cartridge holder to the far right or le

Loading Two or More OriginalsPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.4 inch (1 cm) or more spacebetween the edges (diagonally s

5.Slowly pull out paper, so as not to tear it.6.Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may rema

7.Close scanning unit / cover gently.All jobs in the print queue are canceled. Redo the printing.Note• When reloading the paper, make sure you are usi

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are refilling an ink tan

1640CauseThe remaining ink level in one of the ink tanks may have reached the lower limit line shown on the inktank.What to DoTo check the remaining i

1700CauseInk absorber is almost full.What to DoPress the printer's OK button to continue printing. Contact your nearest Canon service center to r

1890CauseProtective material or tape may still be attached to cartridge holder.What to DoOpen the scanning unit / cover and make sure the protective m

2900CauseScanning print head alignment sheet failed.What to DoPress the printer's OK button and follow the instructions below.• Make sure the pri

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s

Supported Originalsplaten glassItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc

5011CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5012CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure cartridge holder motion is not

5200CausePrinter error has occurred.What to DoCheck the remaining ink level, and then refill the ink tank if necessary.Turn off the printer and unplug

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Important• If you unplug the power cord, a

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

• Carbon paper or carbon-backed paper• Surface treated paper• Onion skin or thin paper• Photo or thick paper47

Refilling Ink TanksRefilling Ink TanksChecking Ink Status48

Refilling Ink TanksCheck the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near thelower limit line

How to Open the Printer Driver Setup Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191Page Setup Dialog. . . . . . . .

Important•Do not touch tubes or other parts inside the printer.3.Open ink tank cover.To refill the black ink tank, open the left ink tank cover (C).To

Important•Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatterwhen removing it.5.Take a new ink bottle out of

Important• When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle asshown in the figure above. If you push the

Note•When inserting the tank cap, be careful not to twist the tank cap rubber.9.Close the ink tank cover.Important• If you cannot properly close the i

If remaining ink level notification function is enabledResetting the remaining ink level count when a remaining ink error occursIf the remaining ink l

4. Use the button to select Yes or No and then press the OK button.5. For C ink, M ink, and Y ink, perform the same operation as BK ink.The remainin

• If you reset the remaining ink level count for all colors:1. Make sure that printer is turned on.2. Press the Setup button.3. Select Ink notificatio

• For Windows:Changing the remaining ink level notification setting• For Mac OS:Changing the remaining ink level notification settingNotes on ink bott

Checking Ink StatusCheck ink status with the ink tank indicator on the front of the printer.When ink reaches the upper limit line (A), ink is full.Whe

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

Forwarding Scanned Data to Computer Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277Setting Items for Scanning U

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

Cleaning the Print Heads• For Mac OS:Cleaning the Print HeadsAfter cleaning the print head, print and examine the nozzle check pattern: Step1If the

Adjusting Print Head Position63

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in patte

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.•If the

General Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7. Close the document cover gently, then press the Black or Color button.The printer starts scanning the print head alignment sheet, and the print hea

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning the ADF (Auto Document Feeder)Cleaning Paper Feed RollersCleani

Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

The paper cleans the inside of the printer as it feeds through the printer.Check the folded parts of the ejected paper. If they are smudged with ink,

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Main Components and Their UseMain ComponentsPower SupplyLCD and Operation Pan

Transporting Your PrinterLegal Restrictions on Scanning/CopyingSpecifications76

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)77

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationIMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONSWhen using your telephone equipment, basic safety precautions should always

Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392Paper

• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a

A plug and jack used to connect this equipment to the premises wiring and telephone network mustcomply with the applicable FCC Part 68 rules and requi

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment andmeets RSS-102 of the IC radio frequency (RF) Ex

Please note when you connect an extension phone to this device, if you use an extension phone whichhas features such as "last number redial"

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4451300. . . . . . . . . . . . . . .

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Main Components and Their UseMain ComponentsPower SupplyLCD and Operation PanelEntering Numbers, Letters, and Symbols94

Main ComponentsFront ViewRear ViewInside ViewOperation Panel95

Front View(1) ADF (Auto Document Feeder)Load a document here. The documents loaded in the document tray are scanned automatically onesheet at a time.L

(10) document output slotDocuments scanned from the ADF are delivered here.(11) document coverOpen to load an original on the platen glass.(12) paper

Rear View(1) USB portPlug in the USB cable to connect the printer with a computer.(2) external device jackConnect an external device such as telephone

Inside View(1) ink tank coversOpen to refill ink tanks.(2) scanning unit / coverScans originals. Open to refill ink tanks or to remove jammed paper.(3