Canon PIXMA G4400 User Manual Page 418
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- Table of contents
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Cannot Receive a Fax, Cannot Print a Fax
Check1
Is power turned on?
• You cannot receive faxes if the power is turned off. Press the ON button to turn the power on.
•
If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns
on the power automatically.
• If you unplugged the power cord after pressing the ON button to turn off the power (the POWER lamp is
off), reconnect it, and then press the ON button to turn on the power.
• If the power was turned off due to power failure, etc., the power is automatically turned on when the power
failure is resolved.
Important
•
Confirm that the POWER lamp is off before unplugging the power cord, and then unplug the power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory are deleted.
For details on how to unplug the power cord, see
Unplugging the Printer.
Note
•
If the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord, the
list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed after turning
the printer on.
Summary of Reports and Lists
Check2
Does an error occur during reception?
•
Ensure that a message is displayed on the Fax standby screen. When a message is displayed on the Fax
standby screen, check the cause.
A Message for Faxing Is Displayed on Fax Standby Screen
•
Print ACTIVITY REPORT and check for an error.
Summary of Reports and Lists
Check3
Is telephone line cable connected to external device jack?
Reconnect it to the telephone line jack.
Connecting Telephone Line
Check4
Is a different size of paper from that specified by Page size in FAX paper
settings loaded?
418
- Online Manual 1
- Contents 2
- Using This Online Manual 10
- Trademarks and Licenses 11
- Basic Operation 20
- For Windows: 23
- For Mac OS: 23
- Press the Black button (E) 30
- Loading Paper 31
- Loading Originals 31
- 5. Press the OK button 35
- OK button 35
- Loading Envelopes 36
- Where to Load Originals 40
- Loading Based on Use 43
- Loading Two or More Originals 45
- Supported Originals 46
- • Surface treated paper 47
- • Onion skin or thin paper 47
- • Photo or thick paper 47
- Notes on ink bottles 57
- Checking Ink Status 58
- Maintenance 59
- Maintenance Procedure 61
- Misaligned: 62
- Adjusting Print Head Position 63
- Cleaning the Print Head 66
- Deep Print Head Cleaning 67
- Aligning the Print Head 68
- Cleaning 71
- Cleaning Paper Feed Rollers 72
- Overview 75
- Safety Precautions 77
- Regulatory Information 77
- WEEE (EU&EEA) 77
- Pre-Installation Requirements 80
- Connection of the Equipment 80
- Users in Canada 81
- Users in New Zealand 82
- Environmental Information 83
- Liechtenstein) 85
- Islandia y Liechtenstein) 85
- Islàndia i Liechtenstein) 86
- Λιχτενστάιν) 87
- Korisnici u Srbiji 93
- Main Components and Their Use 94
- Main Components 95
- Front View 96
- Rear View 98
- Inside View 99
- Operation Panel 100
- Power Supply 102
- Turning on the printer 104
- Turning off the printer 104
- Important 105
- Unplugging the Printer 107
- LCD and Operation Panel 108
- Network Status Indication 109
- Switching the Input Mode 110
- For LAN Settings 111
- Changing Settings 113
- Managing the Printer Power 114
- Items for Printer 122
- Items for Paper/Printing 122
- Fax settings 123
- Adv. FAX settings 124
- Auto print settings 125
- Security control 126
- Print settings 128
- LAN settings 129
- Print LAN details 130
- Common settings 130
- Dev. user settings 132
- Firmware update 134
- Feed settings 135
- Reset setting 136
- Ink notification set 138
- Refilling Ink Tanks 139
- System information 140
- ECO settings 141
- Network Connection 142
- Network Connection Tips 143
- Default Network Settings 144
- LAN Connection 147
- Printing Network Settings 148
- Transporting Your Printer 154
- Specifications 157
- Copy Specifications 158
- Scan Specifications 158
- Fax Specifications 159
- Network Specifications 159
- Minimum System Requirements 160
- Other Supported OS 161
- Mobile Printing Capability 161
- Information about Paper 162
- Supported Media Types 163
- Paper Weight 164
- Paper Load Limit 165
- Envelopes 10 envelopes *3 166
- Unsupported Media Types 167
- Handling Paper 168
- Printing from Computer 169
- Basic Printing Setup Basic 170
- Various Printing Methods 170
- Updating the Printer Driver 170
- Basic Printing Setup 171
- Select media type 172
- Commercially available papers 175
- Execute Borderless Printing 180
- Scaled Printing 183
- Page Layout Printing 184
- Click Print 185
- Setting Up Envelope Printing 186
- Printing on Postcards 187
- Related Topics 188
- Canon IJ Printer Driver 190
- Opening the Page Setup Dialog 191
- Opening the Print Dialog 191
- Page Setup Dialog 192
- Print Dialog 193
- Canon IJ Printer Utility2 195
- Stops printing all documents 197
- Notes on Adding a Printer 198
- Installing Printer Driver 199
- Android Print 200
- Preparing for Wireless Direct 201
- Paper Settings 205
- Making Copies 208
- Setting Items for Copying 210
- Using IJ Scan Utility 214
- IJ Scan Utility Features 216
- Starting IJ Scan Utility 218
- Using Auto Scan Function 219
- Document Feeder) 220
- Simplex) 221
- Click Document 222
- 9. Click OK 224
- IJ Scan Utility Screens 225
- IJ Scan Utility Main Screen 226
- Settings Dialog 228
- (General Settings) Tab 229
- Settings (Auto Scan) Dialog 230
- (1) Scan Options Area 231
- (2) Save Settings Area 231
- (3) Application Settings Area 232
- Defaults 244
- Network Selection Screen 247
- Scanner Driver Restrictions 254
- Updating the Scanner Driver 255
- Related Topic 256
- Installing the Scanner Driver 258
- Scanning Using AirPrint 259
- Using IJ Scan Utility Lite 260
- IJ Scan Utility Lite Features 261
- Starting IJ Scan Utility Lite 263
- Scanning Documents and Photos 264
- IJ Scan Utility Lite Screens 265
- Scanning Tips 270
- Placing Items (Platen) 271
- Network Scan Settings 274
- Scanning from Operation Panel 276
- 2. Press the SCAN button 277
- Specify the scan settings 279
- Preparing for Faxing 283
- Connecting Telephone Line 284
- Connecting Various Lines 285
- Setting Telephone Line Type 288
- Setting Receive Mode 290
- About Receive Mode 291
- Setting Sender Information 294
- Setting Date and Time 295
- Registering User Information 297
- Automatic Redialing 303
- Manual Redialing 304
- 7. Press the OK button 306
- Registering Recipients 307
- About Speed Dial Utility2 319
- Speed Dial Utility2 Dialog 321
- Computer 323
- 6. Click OK 325
- Click OK 327
- Computer to Printer 331
- Receiving Faxes 332
- Changing Paper Settings 337
- Information on Received Faxes 339
- Sending a Fax 341
- General Notes 341
- Printer Does Not Move 346
- Error or Message Appears 347
- Operation Problems 347
- Cannot Find Printer 349
- Cannot Print or Connect 349
- Problems while Using Printer 350
- Available Connection Methods 351
- Changing Network Settings 351
- Troubleshooting 352
- Notice/Restriction 352
- Restrictions 353
- Network Connection Problems 355
- Other Network Problems 355
- While using printer: 356
- Setup (Windows) 357
- Settings 360
- Environment 361
- If icon is displayed: 362
- Network Key Unknown 375
- Changing Its Settings 377
- Checking Network Information 380
- Wireless Router 381
- Restoring to Factory Defaults 383
- Printing Problems 384
- Printing Does Not Start 385
- No Ink Comes Out 387
- Ink Runs Out Fast 389
- Clean paper feed roller 391
- Back of Paper Is Smudged 393
- Uneven or Streaked Colors 393
- Printing Is Blurry 394
- Colors Are Wrong 394
- Colors Are Unclear 398
- Lines Are Misaligned 400
- Check paper type 401
- Is paper feed roller dirty? 403
- Is inside of printer dirty? 404
- Set longer ink drying time 404
- Vertical Line Next to Image 405
- Scanning Problems (Mac OS) 406
- Scanning Problems 407
- Scanner Does Not Work 408
- Scanner Driver Does Not Start 409
- Faxing Problems 412
- Problems Sending Faxes 413
- Cannot Send a Fax 414
- Is document loaded properly? 415
- Does a printer error occur? 415
- Problems Receiving Faxes 417
- Is power turned on? 418
- Is paper loaded? 419
- Is FAX RX reject set to ON? 419
- Telephone Problems 421
- Cannot Dial 422
- Mechanical Problems 424
- Power Does Not Come On 425
- Power Shuts Off By Itself 426
- USB Connection Problems 427
- Connect USB cable properly 428
- Cannot Install MP Drivers 429
- Errors and Messages 433
- An Error Occurs 434
- Message Appears 436
- (Windows) 437
- Displayed (Windows) 438
- (Mac OS) 440
- • 9000 to 9ZZZ 444
- • A000 to ZZZZ 444
- What to Do 446
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