Canon PIXMA G4400 User Manual Page 400
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Cannot Send Faxes from Computer
Check 1
Is the power turned on?
You cannot send faxes if the power is turned off. Press the ON button to turn the power on.
If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit),
reconnecting it turns on the power.
If you disconnected the power cord after pressing the ON button to turn off the power (no buttons on the
operation panel are lit), reconnect it, then press the ON button to turn on the power.
If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure
is resolved.
Important
•
Confirm that all lamps on the operation panel are off before unplugging the power cord, then unplug the
power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory are
deleted.
Note
•
If the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord,
the list of the faxes deleted from the machine's memory will be printed after turning the machine on.
Check 2
Is a document being sent from memory or a fax being received into memory?
When the message for the transmission/reception is displayed on the machine's LCD (Liquid Crystal Display)
monitor, a fax is being sent from/received into machine's memory. Wait until the transmission/reception is
complete.
Check 3
Is the telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Check 4
Is Dial tone detect set to ON?
Resend the fax after a while.
If you still cannot send the fax, select OFF for Dial tone detect in Advanced FAX settings under FAX settings.
Check 5
Is the recipient's fax number correct?
Check the recipient's fax number, then send the document again.
Sending a FAX (Fax Driver)
400
- Online Manual 1
- Contents 2
- Using This Online Manual 10
- Trademarks and Licenses 11
- Basic Operation 20
- For Windows: 23
- For Mac OS: 23
- Press the Black button (E) 30
- Loading Paper 31
- Loading Originals 31
- 5. Press the OK button 35
- OK button 35
- Loading Envelopes 36
- Where to Load Originals 40
- Loading Based on Use 43
- Loading Two or More Originals 45
- Supported Originals 46
- • Surface treated paper 47
- • Onion skin or thin paper 47
- • Photo or thick paper 47
- Notes on ink bottles 57
- Checking Ink Status 58
- Maintenance 59
- Maintenance Procedure 61
- Misaligned: 62
- Adjusting Print Head Position 63
- Cleaning the Print Head 66
- Deep Print Head Cleaning 67
- Aligning the Print Head 68
- Cleaning 71
- Cleaning Paper Feed Rollers 72
- Overview 75
- Safety Precautions 77
- Regulatory Information 77
- WEEE (EU&EEA) 77
- Pre-Installation Requirements 80
- Connection of the Equipment 80
- Users in Canada 81
- Users in New Zealand 82
- Environmental Information 83
- Liechtenstein) 85
- Islandia y Liechtenstein) 85
- Islàndia i Liechtenstein) 86
- Λιχτενστάιν) 87
- Korisnici u Srbiji 93
- Main Components and Their Use 94
- Main Components 95
- Front View 96
- Rear View 98
- Inside View 99
- Operation Panel 100
- Power Supply 102
- Turning on the printer 104
- Turning off the printer 104
- Important 105
- Unplugging the Printer 107
- LCD and Operation Panel 108
- Network Status Indication 109
- Switching the Input Mode 110
- For LAN Settings 111
- Changing Settings 113
- Changing the Print Options 114
- Managing the Printer Power 114
- Custom Settings 120
- Apply the settings 121
- Items for Printer 124
- Items for Paper/Printing 124
- Fax settings 125
- Adv. FAX settings 126
- Auto print settings 127
- Security control 128
- Print settings 130
- LAN settings 131
- Print LAN details 132
- Common settings 132
- Dev. user settings 134
- Firmware update 136
- Feed settings 137
- Reset setting 138
- Ink notification set 140
- Refilling Ink Tanks 141
- System information 142
- ECO settings 143
- Network Connection 144
- Network Connection Tips 145
- Default Network Settings 146
- LAN Connection 149
- Printing Network Settings 150
- Transporting Your Printer 156
- Specifications 159
- Copy Specifications 160
- Scan Specifications 160
- Fax Specifications 161
- Network Specifications 161
- Minimum System Requirements 162
- Other Supported OS 163
- Mobile Printing Capability 163
- Information about Paper 164
- Supported Media Types 165
- Paper Weight 166
- Paper Load Limit 167
- Envelopes 10 envelopes *3 168
- Unsupported Media Types 169
- Handling Paper 170
- Printing from Computer 171
- Basic Printing Setup 173
- Commercially available papers 176
- Various Printing Methods 178
- Specify the print order 180
- Execute Borderless Printing 182
- Scaled Printing 185
- Page Layout Printing 188
- Complete the setup 189
- Tiling/Poster Printing 190
- Printing Only Specific Pages 191
- Duplex Printing 193
- Related Topics 194
- Setting Up Envelope Printing 195
- Printing on Postcards 197
- Canon IJ Printer Driver 202
- Software 203
- Printer Driver Description 206
- Quick Setup tab Description 207
- Custom Paper Size dialog box 212
- Main tab Description 214
- Custom dialog box 215
- Color Adjustment Tab 216
- Pattern Print dialog box 217
- Matching Tab 218
- Page Setup tab Description 220
- Booklet Printing dialog box 224
- Specify Margin dialog box 225
- Print Options dialog box 225
- Stamp Tab 228
- Placement Tab 229
- Save settings Tab 230
- Background Tab 230
- Maintenance tab Description 232
- Quiet Settings dialog box 238
- Custom Settings dialog box 238
- About dialog box 239
- Installing the MP Drivers 244
- Android Print 245
- Preparing for Wireless Direct 246
- Paper Settings 250
- Making Copies 253
- Setting Items for Copying 255
- Using IJ Scan Utility 259
- IJ Scan Utility Features 260
- Starting IJ Scan Utility 262
- Using Auto Scan Function 263
- Document Feeder) 264
- Simplex) 265
- Click Document 266
- 9. Click OK 267
- IJ Scan Utility Screens 269
- IJ Scan Utility Main Screen 270
- Settings Dialog Box 272
- (General Settings) Tab 273
- (1) Scan Options Area 275
- (2) Save Settings Area 275
- (3) Application Settings Area 276
- Features 292
- Advanced Mode 293
- Starting from IJ Scan Utility 294
- Starting from Application 294
- Scanning in Basic Mode 295
- Related Topic 297
- Basic Mode Tab 298
- Advanced Mode Tab 298
- (2) Toolbar 303
- (3) Preview Area 304
- Scanner Driver Restrictions 313
- Placing Items (Platen) 315
- Network Scan Settings 318
- Scanning from Operation Panel 322
- 2. Press the SCAN button 323
- Specify the scan settings 325
- Preparing for Faxing 329
- Connecting Telephone Line 330
- Connecting Various Lines 331
- Setting Telephone Line Type 334
- Setting Receive Mode 336
- About Receive Mode 337
- Setting Sender Information 340
- Setting Date and Time 341
- Registering User Information 343
- Automatic Redialing 349
- Manual Redialing 350
- 7. Press the OK button 352
- Registering Recipients 353
- About Speed Dial Utility2 365
- Computer 369
- Click OK 371
- 5. Click OK 373
- Computer to Printer 377
- Receiving Faxes 378
- Changing Paper Settings 383
- Information on Received Faxes 385
- Sending a FAX (Fax Driver) 388
- Canceling Transmission 390
- * Print dialog box in Notepad 398
- Is the power turned on? 400
- Does a printer error occur? 401
- General Notes (Fax Driver) 404
- Printer Does Not Move 405
- Error or Message Appears 406
- Operation Problems 406
- Cannot Find Printer 408
- Cannot Print or Connect 408
- Problems while Using Printer 409
- Available Connection Methods 410
- Changing Network Settings 410
- Troubleshooting 411
- Notice/Restriction 411
- Restrictions 412
- Network Connection Problems 414
- Other Network Problems 414
- While using printer: 415
- Setup (Windows) 416
- Settings 419
- Environment 420
- If icon is displayed: 421
- Network Key Unknown 434
- Changing Its Settings 436
- Checking Network Information 439
- Wireless Router 440
- Restoring to Factory Defaults 442
- Printing Problems 443
- Printing Does Not Start 444
- No Ink Comes Out 446
- Ink Runs Out Fast 448
- Clean paper feed roller 450
- Back of Paper Is Smudged 452
- Uneven or Streaked Colors 452
- Printing Is Blurry 453
- Colors Are Wrong 453
- Colors Are Unclear 457
- Lines Are Misaligned 459
- Check paper type 460
- Is paper feed roller dirty? 462
- Is inside of printer dirty? 463
- Set longer ink drying time 463
- Vertical Line Next to Image 464
- Scanning Problems (Windows) 465
- Scanning Problems 466
- Scanner Does Not Work 467
- Faxing Problems 469
- Problems Sending Faxes 470
- Cannot Send a Fax 471
- Is document loaded properly? 472
- Problems Receiving Faxes 474
- Is power turned on? 475
- Is paper loaded? 476
- Is FAX RX reject set to ON? 476
- Telephone Problems 478
- Cannot Dial 479
- Mechanical Problems 481
- Power Does Not Come On 482
- Power Shuts Off By Itself 483
- USB Connection Problems 484
- Connect USB cable properly 485
- Cannot Install MP Drivers 486
- Errors and Messages 490
- An Error Occurs 491
- Message Appears 493
- (Windows) 494
- Displayed (Windows) 495
- (Mac OS) 497
- • 9000 to 9ZZZ 501
- • A000 to ZZZZ 501
- What to Do 503
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