Canon DR-6050C Owner's Manual download pdf (Page 57)

Practical Examples

Error Messages

When one of the following messages appears on the display

panel, an error has occurred in the scanner. Follow the

indicated procedure to resolve the error.

■ Check Imprinter

Error Code: H001

Problem: No ink cartridge is installed in the imprinter.

Solution: Install an ink cartridge.

■ Cover Open

Error Code: C001

Problem: The scanner’s upper unit is open.

Solution: Close (lower) the upper unit. (See p. 38.)

Error Code: C009

Problem: The imprinter cover is open.

Solution: Close the imprinter cover.

Error Code: C010

Problem: The pickup roller cover is open.

Solution: Close the pickup roller cover. (See p. 42.)

■ Jam

Error Code: Pxxx

Problem: Paper has jammed.

Solution: Open the upper unit and remove the jammed

paper. (See p. 32.)

Hint

The displayed error code indicates the location of the paper jam.

• P001, P002: The document is jammed near the feed inlet.

• P004: The document is jammed inside the scanner.

• P006, P007: The document is jammed near the eject outlet.

* P001, P006 can be considered to be due to the document feed

speed being too fast or the leading edge of the document not

feeding correctly.

■ Call for Service

Error Code: Exxx

Problem: Internal scanner error.

Solution: Turn the power OFF, and restart the scanner. If

this does not solve the problem, make a note of the error

code, and contact your Canon service representative.

■ Skew Detected

Error Code: J018

Problem: A skewed document page contacted the wall of

the transport path.

Solution: Remove and reposition the document page.

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Canon DR-6050C Owner's Manual Page 57

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