Canon B820 User Manual

USER’S GUIDERead this guide before operating this equipment.After you finish reading this guide, store it in a safe place for future reference. User’s

1-2Removing the shipping materials______________1Remove the protective piece a .2Open the printer cover by gently pulling it towards you.3Open the doc

9-15SOLUTIONS TO COMMON PROBLEMS9CHANGE CARTRIDGE The BJ cartridge is empty. Replace the BJ cartridge (see p. 9-5). The fax will then print automatica

9-16CLEAR PAPER JAM There is a paper jam. Clear the paper jam (see p. 9-1) and reload paper in the multi-purpose tray. Press [Stop].DATA ERROR An erro

9-17SOLUTIONS TO COMMON PROBLEMS9NO DATA The one-touch speed dialing button or coded speed dialing code you entered has not been registered.Register t

9-18In case of a power failureThe user data settings and registered data for one-touch speed dialing and coded speed dialing are saved during a power

S-1SpecificationsSpecifications are subject to change without notice.* Based on the Canon FAX Standard Chart No.1, Standard mode.Scanning sheet size:

I-1Index (extension phone) jack 1-5 (handset) jack 1-4 (telephone line) jack 1-4 AAC power cord, connecting 1-5ACTIVITY REPORTdescription 8-

I-2Indexthrough a swichboard 2-6using caller history 5-8Directory dialing, sending a document using 5-6DOC. MEMORY LISTdescription 8-8printing

I-3IndexLower case letter mock 2-4MMain unit 1-1MAN/AUTO SWITCH setting 8-4MANUAL MODEdescription 6-1receiving in 6-4setting 6-4Manual red

I-4IndexPRINTER SETTINGSmenu 8-4Printing1-TOUCH LIST 8-7ACTIVITY REPORT 8-7CODED DIAL LIST 8-7DOC. MEMORY LIST 8-7document in memory 5-14l

I-5IndexSetting TAM MODE 7-2Shipping materials, removing 1-2SHOW IN HISTORY? setting 6-7, 8-6Specialdialing 5-8function buttons 2-2 (See als

1-3SETTING UP1Assembling the faxAttaching components _________________________For user convenience, the destination labels provided with your fax shou

USERRead this guAfter you finiUser’s GuideCANON INC.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCANON U.S.A., INC.One Canon Plaza, Lake S

1-4Making connectionsConnecting the telephone line, handset, and external devices _______________________________There are three jacks on the back of

1-5SETTING UP1* FAX-B820/B822 only.Connecting the AC power cord ________________Plug the fax into a 200 - 240 volt AC 50/60 Hz outlet.Setting the lang

1-6Loading paperPaper guidelines _______________________________• Be sure to load paper of the correct size, weight, and quantity recommended for your

1-7SETTING UP1Loading paper in the multi-purpose tray ______1Squeeze, then slide the paper guide to the left.2Fan a stack of paper, then tap the edge

1-8Installing the BJ cartridgeThe first time you set up your fax, you have to install the BJ cartridge before you can begin receiving and copying docu

1-9SETTING UP1Installing the BJ cartridge in your fax_________When a BJ cartridge is not installed in your fax, PUT IN CARTRIDGE is displayed on the L

1-10Testing the fax _________________________________After you have assembled the fax, loaded the paper, and installed the BJ cartridge, you can make

2PREPARING TO USE YOUR FAX2-12PREPARING TO USE YOUR FAXMain components of your faxHandsetDocument trayOperation panelPrinter coverCartridge holderMult

iiTable of ContentsINTRODUCTIONUsing this guide ...vImportant safety instructions...viFor your safety (Austr

2-2Fax controls - the operation panelThe buttons on the left of the operation panel have the following two functions:• One-touch speed dialing buttons

2-3PREPARING TO USE YOUR FAX2Scroll/Cursor buttons (see pp. 2-5, 6-5, 7-8, 8-1)TAM Mode button (see p. 7-2) Delete button (see p. 7-7)Record button (s

2-4Guidelines for entering numbers, letters, and symbolsWhen you come to a step that requires you to enter a name or number, see the table below to de

2-5PREPARING TO USE YOUR FAX2 Entering symbolsCorrecting mistakes ___________________________You can clear an entire entry by pressing [Clear]. Alter

2-6Setting the TEL LINE TYPEBefore using your fax, make sure it is set for the telephone line type of your telephone system. If you are unsure of your

2-7PREPARING TO USE YOUR FAX2Registering the access type and the outside line access number ____________________________See pp. 2-2, 2-3 for the butto

2-8Registering sender informationPersonalizing your fax _________________________ Identifying your documentsWhen sending a document, you can have you

2-9PREPARING TO USE YOUR FAX2Registering your fax/telephone number and name____________________________________________This information appears at the

2-10Setting the summer time ______________________Your fax supports the summer time system that shifts the clock time ahead or back according to the c

2-11PREPARING TO USE YOUR FAX28Use [ ] or [ ] to select the week in which the summer time starts.Press [Start/Copy].9Use [ ] or [ ] to select DAY.

iiiTable of ContentsPrinting a list of documents in memory ...5-14Printing a document in memory...5-14Deleting a document from

2-12Registering one-touch speed dialing numbers and namesThe quickest way to dial a fax number is to use one-touch speed dialing. This allows you to d

2-13PREPARING TO USE YOUR FAX27Register the party’s voice tag for UCanTalk.See Registering UCanTalk voice tags, p. 2-15.The fax asks you if you want t

2-14Registering coded speed dialing numbers and namesUse coded speed dialing to dial a fax number at the press of three buttons. A fax/telephone numbe

2-15PREPARING TO USE YOUR FAX2Registering UCanTalk voice tagsUCanTalk allows you to dial a number by speaking the receiving party’s name to the fax. B

2-16Modifying voice tags ___________________________Deleting voice tags ____________________________1Perform steps 1 to 4 on p. 2-15.2If a voice tag i

3DOCUMENTS AND PAPER3-13DOCUMENTS AND PAPERPreparing documentsTypes of documents you can scan ____________ SizeYou can load documents larger than 148

3-2Loading documentsProblems with multipage documents__________If you have trouble feeding multipage documents from the document tray into the fax, re

3-3DOCUMENTS AND PAPER3Paper requirementsYour fax supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular copier pape

4MAKING COPIES4-14MAKING COPIESCopying documentsOne of the convenient features of the fax is its ability to make high quality copies. You can make up

5SENDING DOCUMENTS5-15SENDING DOCUMENTSPreparing to send a documentBefore you send a document, see Chapter 3: DOCUMENTS AND PAPER.Adjusting the qualit

ivCopyrightCopyright © 2004 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a re

5-2Sending methods_______________________________ Direct sending (see below) Memory sending (see p. 5-3) Manual sending (see p. 5-4)Dialing methods

5-3SENDING DOCUMENTS5Memory sending________________________________The fax normally uses direct sending to send your document. However, you can send i

5-4Manual sending ________________________________If you would like to first speak with the person you are sending the document to, use manual sending

5-5SENDING DOCUMENTS5Canceling sendingAutomatic dialingSending a document using one-touch speed dialing or coded speed dialing numbers_______To use th

5-6Sending a document using directory dialing __This feature is convenient when you know the other party’s name but cannot recall the one-touch speed

5-7SENDING DOCUMENTS5Sending a document using UCanTalk__________To use this feature you must first register the voice tags for UCanTalk (see p. 2-15).

5-8Special dialingSending a document using caller history _____If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on

5-9SENDING DOCUMENTS5Redialing when the line is busyThere are two methods of redialing: manual redialing and automatic redialing. This section explain

5-10 Setting the options for automatic redialingYou can set the following options for automatic redialing:• Whether or not the fax redials automatica

5-11SENDING DOCUMENTS5Delayed sendingYour fax can send a document automatically at a preset time. This allows you to take advantage of lower late-nigh

vUsing this guideThis guide provides detailed information on how to set up, operate, maintain, and troubleshoot your fax.Please read the list below to

5-12Sending other documents while the fax is set for delayed sending ____________________________You can send, receive, and copy other documents even

5-13SENDING DOCUMENTS5Sequential broadcastingSending a document to more than one location ____________________________________Sequential broadcasting

5-14Documents stored in memoryPrinting a list of documents in memory _______Your fax can print a list of documents stored in memory, along with the tr

5-15SENDING DOCUMENTS5Deleting a document from memory ____________6Press [] to print the first page only, or press [#] to print all pages of the docum

6RECEIVING DOCUMENTS6-16RECEIVING DOCUMENTSDifferent ways to receive a documentYour fax provides you with several modes for receiving documents. To de

6-2Setting the receive modeOnce you have decided which mode is suitable for your needs, set the mode by pressing [Receive Mode]. Receiving both docume

6-3RECEIVING DOCUMENTS64Press [Start/Copy].5Use the numeric buttons to enter the time the fax waits before ringing when it receives a call.Press [

6-4Receiving documents manually: MANUAL MODE ___________________________________________Receiving documents with an answering machine: ANS.MACHINE MOD

6-5RECEIVING DOCUMENTS6Other featuresSaving ink ______________________________________You can enable/disable ink-saving feature by pressing the [Ink S

6-6* Exclude UCanTalk.Setting CALLER IDIf the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the LCD when you receiv

viImportant safety instructionsRead these safety instructions thoroughly before using your fax. Handling and maintenance• Follow all warnings and ins

6-7RECEIVING DOCUMENTS64Use [ ] or [ ] to select the type of CALL REJECTION setting (FAX-B840 only) you want.Press [Start/Copy].You can select fro

6-8Canceling receivingTelstra FaxStream™ Duet (Australia only)Telstra offers the FaxStream™ Duet capability. If you subscribe to this service, your li

6-9RECEIVING DOCUMENTS6Telecom FaxAbility (New Zealand only)Telecom N.Z. offers the FaxAbility capability. If you subscribe to this service, your line

7USING TAM MODE (FAX-B840 only)7-17USING TAM MODE (FAX-B840 only)Recording the outgoing messageBefore you use the built-in answering machine (TAM), yo

7-2Setting TAM MODESetting TAM MODE allows you to receive telephone messages (ICM) and fax transmissions while the fax is unattended. When you cancel

7-3USING TAM MODE (FAX-B840 only)7Setting the recording time for a telephone message ________________________________________1Press [Function].Pre

7-4Setting TAM MONITOR _________________________TAM MONITOR allows you to screen all incoming calls.To use this feature, LINE MONITOR VOL (see p. 8-2)

7-5USING TAM MODE (FAX-B840 only)7Setting TOLL SAVER ___________________________Setting TOLL SAVER allows you to check whether you have any new messag

7-6Recording voice memosUse this feature when you are going out and want to leave a message for another member of the family. Use the microphone on th

7-7USING TAM MODE (FAX-B840 only)7Deleting messages-or-1Press [Function].2Use [ ] or [ ] to select MSG REGISTRATION.Press [Start/Copy].3Use [ ] or

vii Location• Place the fax on a flat, stable, vibration-free surface.• Place the fax in a cool, dry, clean, well ventilated place.– Make sure the ar

7-8Playing telephone messagesTelephone messages will be played back in order from the oldest message recorded. If a voice memo has been recorded, it w

7-9USING TAM MODE (FAX-B840 only)7Remote control featuresUse these features when you call home to play back any messages you may have received. You ca

7-10Using remote control __________________________1Call home.2The outgoing message will be played.3Press [#] while the outgoing message is playing. E

7-11USING TAM MODE (FAX-B840 only)7 List of remote control commands* Sub-commands are only valid while the command they are linked to is active.** Wh

7-12Forwarding telephone messagesThis feature allows you to automatically forward telephone messages, recorded when the fax is set to TAM MODE, to a r

7-13USING TAM MODE (FAX-B840 only)7Setting the number of redial times ____________1Follow steps 1 to 3 on p. 7-12.2Use [ ] or [ ] to select ON.Pre

7-14Setting PIN ENTRY _____________________________If you set PIN ENTRY setting to ON, it becomes necessary to enter a password when you use forwardin

7-15USING TAM MODE (FAX-B840 only)7When a forwarded call is receivedWhen FWD SETTINGS is set to ON, telephone messages recorded when the fax is set to

8SETTINGS AND ACTIVITY REPORTS8-18SETTINGS AND ACTIVITY REPORTSSelecting a menuThe USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, PRINTER S

8-2USER SETTINGSName Description SettingsDATE & TIME Set the date and time (24-hour clock) using the numeric buttons.–UNIT TELEPHONE # Enter your

viiiFor your safety (Australia only)To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point w

8-3SETTINGS AND ACTIVITY REPORTS8REPORT SETTINGSTX SETTINGSName Description SettingsTX REPORT Enable/disable automatic printing of the transmission re

8-4RX SETTINGSPRINTER SETTINGSName Description SettingsECM RX Enable/disable error correction during reception. ON/OFFFAX/TEL AUTO SW This feature is

8-5SETTINGS AND ACTIVITY REPORTS8SYSTEM SETTINGSName Description SettingsAUTO TEST PRINT Enable/disable auto test printing whenever the BJ cartridge i

8-6TAM SETTINGS (FAX-B840 only)CALLER IDName Description SettingsMESSAGE LENGTH Set the maximum recording time for each recorded message. 0 seconds/30

8-7SETTINGS AND ACTIVITY REPORTS8Activity reportsYour fax keeps track of most of its sending and receiving operations. These operations can be printed

8-8Activity report __________________________________Summarizes the information for the sending and receiving activities of your fax after 20 transact

9SOLUTIONS TO COMMON PROBLEMS9-19SOLUTIONS TO COMMON PROBLEMSClearing jamsJams in the document tray ____________________When a document jams or misfee

9-2Periodic cleaningYour fax requires little periodic maintenance. This section describes the necessary cleaning procedures for the fax. Please note t

9-3SOLUTIONS TO COMMON PROBLEMS9 Cleaning the scanner components4When you are finished, close the printer cover.Be sure to close the printer cover un

9-4Testing and cleaning the BJ cartridge print head ____________________________________________The print head in the BJ cartridge contains nozzles th

1SETTING UP1-11SETTING UPUnpackingAs you unpack your fax, save the carton and packing material in case you want to move or ship the fax in the future.

9-5SOLUTIONS TO COMMON PROBLEMS9 Cleaning the BJ cartridge print headIf your printouts become faint or streaked, or if their quality otherwise deteri

9-6• Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables. You may want to place it in a p

9-7SOLUTIONS TO COMMON PROBLEMS9TroubleshootingPaper feeding problems________________________❏ Paper does not load.The multi-purpose tray may contain

9-8Faxing problems _______________________________Sending problems❏ You cannot send a document.The BJ cartridge may not be installed properly.• Make s

9-9SOLUTIONS TO COMMON PROBLEMS9The document may not have been loaded correctly into the document tray.• Remove the document, stack it if necessary, a

9-10❏ The fax does not switch automatically between telephone and fax reception.The fax may not be set to switch automatically between telephone and f

9-11SOLUTIONS TO COMMON PROBLEMS9❏ Fax does not print.The BJ cartridge may not be installed properly.• Make sure the BJ cartridge is installed properl

9-12Copying problems ______________________________❏ The fax does not make a copy.The BJ cartridge may need to be replaced.• Determine if the problem

9-13SOLUTIONS TO COMMON PROBLEMS9Print quality problems _________________________❏ The print quality is not what you expect; print is not clear, is sp

9-14LCD messagesThe following messages are displayed on the LCD when the fax is performing a function or encounters an error.Message Cause ActionAUTO