Canon VB-M40 User Manual Page 1

ENGLISHNetwork CameraOperation GuideBe sure to read this Operation Guide before using the network camera.

xPrecautions for UsePrecautions for Use of Intelligent Functions, Image Stabilizer and Bundled Network Video Recording Software RM-LiteNotes on Cleani

6-2The camera comes loaded with a viewer. Accessing this viewer via a web browser allows you to display images and operate the camera via pan, tilt an

Overview of Viewer6-36Admin Viewer/VB ViewerAudio distribution authority is required to receive audio using the Admin Viewer and the VB Viewer. [Admin

6-4Launching the ViewerViewer operations can be performed via a web browser. First, access the top page of the camera. Refer to “User Authentication”

6-56Admin Viewer/VB ViewerDisplay Screens of Admin ViewerThe following gives an overview of the functions of buttons, boxes and other screen elements

6-6Sf [Night Mode] You can switch between day mode and night mode. Sg [External Device Output] Control the output to an external device. Sh Panorama D

How to Operate the Viewer6-76Admin Viewer/VB ViewerHow to Operate Camera Control Privilege Status IndicatorDisplay of the camera control buttons and

6-8Move by clickingClicking a point in the panorama window moves the pan and tilt to center on that point. Move by draggingDragging the yellow frame l

How to Operate the Viewer6-96Admin Viewer/VB Viewer Compensating BacklightThis control is effective when the image is dark due to backlight. Clicking

6-10 Getting a SnapshotCaptures a still image from live images and displays it in a new window.You can also save still images. Click [Get a Snapshot]

How to Operate the Viewer6-116Admin Viewer/VB ViewerDisplaying InformationViewer information, warning messages, etc., are shown.  Information Message

Chapter 1Before Use❏ Camera Features❏ Software Information❏ Operating Environment and Precautions

6-12The operations and settings that can be performed only in the Admin Viewer are explained. Opening/Closing Control ItemsClicking the title of a con

Performing Operations and Settings as the Administrator6-136Admin Viewer/VB ViewerSetting the FocusSelect [Auto], [Manual] or [Fixed at Infinity] for

6-14[Average] The entire screen is metered by averaging. A stable exposure can be achieved even in a capture environment where there are notable brigh

Performing Operations and Settings as the Administrator6-156Admin Viewer/VB ViewerSetting the Night ModeSwitch between [Day Mode] and [Night Mode]. No

6-162 [Intelligent Function (Image Detection)] The status of intelligent function (image detection) will be displayed. When the detection settings con

Chapter 7Appendix❏ SD Memory Card Access❏ Modifiers❏ Troubleshooting❏ List of Log Messages❏ List of Viewer Messages❏ Restore Settings❏ List of Factory

7-2You can set the camera so that the following data is saved automatically to the camera's SD memory card. (“Chapter 4 Settings Page”, “[Memory

SD Memory Card Access7-37Appendix JPEG Images Stored when Upload FailsJPEG images that have failed to upload are saved under the file names “000.JPG”

7-4According to the setting item, you can specify parameters using modifier “% characters.”*A runtime error will occur if the specified name does not

Modifiers7-57Appendix Available ModifiersThe modifiers that can be used for each setting item are specified below. [HTTP Upload] (P. 4-15) [Parameter

1-2This camera integrates both camera and server functions into a compact network camera. Optical Megapixel 20x Zoom Lens with Auto Focus and Pan/Til

7-6Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a lo

Troubleshooting7-77AppendixThe viewer gets disconnected. • Check the network and PC for abnormality. • Reboot the PC and connect again. You forgot yo

7-8Log Messages on the CameraLog messages are classified into the following 5 types.NoteIf no content is recorded in a log for approximately two hours

List of Log Messages7-97AppendixW102 Invalid password [notice] W111 Invalid host [notice] W130 Buffer recovered [notice] W210 Camera operation discard

7-10A042 Number of uploads (HTTP) [notice] A120 Resolution of upload destination name failed [notice] A121 Connection to upload destination failed [no

List of Log Messages7-117AppendixA272 Upload communication buffer overflowed [warning] A273 Used buffer size is over maximum size [warning] A274 Event

7-12B012 Audio client closed [info] B101 Error request received [notice] B102 Client connection denied [notice] B103 Client forcibly disconnected [not

List of Log Messages7-137AppendixB203 Audio message send error [info] B204 Audio message reception failure [info] B301 Audio device error [err] B401 A

7-14 Application (video-related) messagesV001 Starting and shutdown of video server [info] V020 Starting intelligent service [info] V020 Shutting dow

List of Log Messages7-157AppendixV401 Video input command error [crit] V402 Video input frozen [crit] V403 Video input error [crit] V420 Could not sta

VB-M40 Features1-31Before Use Small-scale Video Monitoring via Recording Software RM-LiteThis product comes with the RM-Lite Network Video Recording

7-16 HTTP Server MessagesH143 User name specification error [notice] H144 Password specification error [notice] H145 Connection denied due to host ac

List of Log Messages7-177AppendixS012 External device service started [info] S013 External device service shut down [info] S014 Timer service started

7-18S306 Error on saving settings [err] S307 Error on saving settings [err] S310 Working error in event service [err] S311 Working error in external i

List of Log Messages7-197AppendixS410 Event service initialization error [crit] S411 External input/output service initialization error [crit] S412 Ti

7-20Messages displayed in the Information FieldMessages displayed in the information field of the viewer are classified into the following three types

7-217AppendixSince this camera supports various functions, it is recommended that you write down the settings for respective functions. If you have fo

7-22ImportantIf the reset switch is pushed, network-related settings will also be restored to factory default settings including the camera's IP

7-237AppendixThe factory default settings are shown. If you have changed the settings, be sure to write down the new settings. List of Factory Default

7-24• Camera NameCamera Name (alphanumeric characters) • Initial Camera SettingsAE ModeSlow ShutterShutter SpeedExposure CompensationMetering ModeFocu

List of Factory Default Settings7-257Appendix• General UploadUpload• HTTP UploadNotificationURIUser NamePasswordProxy ServerProxy PortProxy User NameP

1-4This section explains various software that can be used with the camera.Installed SoftwareViewer software for displaying images on the PC and vario

7-26• Image ServerMaximum Number of ClientsMaximum Control Queue LengthMaximum Connection Time (sec.) Camera Control Time (sec.) • Audio ServerAudio T

List of Factory Default Settings7-277Appendix• External Device Input 2ON/OFF Input InversionON Event Operation OFF Event Operation Preset Upload

7-28• Authorized User AccountUser NamePasswordUser List• User AuthorityAuthorized User Privileged Camera Control Camera Control Image Distributi

List of Factory Default Settings7-297Appendix• IPsec IPsec • Auto Key Exchange Settings IPsec SA Encryption Algorithm IPsec SA Authentication Algorith

7-30• IPsec Set 2IPsec SetIPsec ModeDestination IPv4 AddressDestination IPv6 AddressSource IPv4 AddressSource IPv6 AddressSecurity ProtocolSecurity Ga

List of Factory Default Settings7-317Appendix• IPsec Set 4IPsec SetIPsec ModeDestination IPv4 AddressDestination IPv6 AddressSource IPv4 AddressSource

7-32nAAbandoned Object Detection ... 5-29Access Control ... 4-23Admin Tools ...

Index7-33134567AppendixGGain ... 4-10, 6-14Global Address ...

7-34PPan ... 5-15Panorama Creation Tool ... 5-9Capturi

CANON INC.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCANON U.S.A.,INC.One Canon Plaza Lake Success, NY 11042-1198 USA• If you have any q

Camera Software1-51Before UseRM-Lite (see “Administrator's Manual”)RM-Lite is bundled in the Setup CD-ROM and consists of the following two softw

1-6Comparison of Two ViewersThe camera has two viewers. The main differences are described below.VB-M40 Viewer Audio Reception (One-way Communication)

1-71Before UseFor the latest information on this product (firmware and Bundled Software, User's Manual, operating environment, etc.), please refe

1-8Notes on Use When the [Windows Firewall] Function is EnabledWhen the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box ma

Notes on Operating Environment1-91Before UseFor details on registering trusted sites, click the [Learn more about Internet Explorer's Enhanced Se

iiThank you for purchasing a Canon Network Camera VB-M40/VB-M40B (hereafter referred to as VB-M40 or the camera). The only difference between the VB-M

1-10 Enabling the Sound Function to Use AudioIn Windows Server 2008, the sound function is disabled by default. To receive audio with the VB-M40 View

Chapter 2Initial Settings❏ Preparing the Camera for Use❏ Initial Setting Tool Installation❏ Initial Settings

2-2This section explains how to perform initial settings for the camera and outlines the basic preparation process. For more on specific steps, refer

2-32Initial SettingsInstall the VB Initial Setting Tool to perform initial settings for the camera.(1)After confirming that all other applications hav

2-4Use the VB Initial Setting Tool to configure the camera network.To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool v5

2-52Initial SettingsOnce initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings t

2-6

Chapter 3Top Page of the Camera❏ Accessing the Setting Page, Admin Tools and Viewer❏ Certificate Registration

3-2Accessing the Top Page of the CameraAccess the top page of the camera via a web browser. From the top page of the camera, you can navigate to the S

Accessing the Top Page of the Camera3-33Top Page of the CameraAccessing Admin ViewerTo access the Admin Viewer, click 4.For more details on the Admin

iiiNotes on the Bundled Software RM-Lite (Disclaimer)Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of re

3-4Certificate RegistrationIn order to use [Admin Tools] and [Admin Viewer], you must first install the two certificates issued by Canon Inc. on your

Chapter 4Setting Page❏ Administrator Password and Network Detailed Settings❏ Camera Date and Time Settings❏ Camera Name and Camera Control Related Set

4-2From the Setting Menu, you can navigate to each setting page to set various items regarding the camera.Information describing what can be set from

4-34Setting PageThe various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera

4-4 Returning to the Setting MenuClick [Settings menu] at the top right of each setting page to return to the Setting Menu.NoteClick on [Help] at t

4-54Setting PageAdministrator Password1 [Password]Set the administrator password. Up to eight (single-byte) ASCII characters (space or printable chara

4-6Note• You can check the IPv4 address assigned by [Auto (DHCP)] with the VB Initial Setting Tool.IPv61 [IPv6]Set IPv6 use to [Disable] or [Enable].2

[Network] Administrator Password and LAN, IP Address, DNS and Other Settings4-74Setting PageSNMP1 [SNMP] Set SNMP use to [Disable] or [Enable]. Camera

4-8Current Date and Time[Date], [Time] The date and time currently set in the camera are shown. Setting1 [Setting Method] Select from [Set manually],

4-94Setting PageCamera Name[Camera Name] Be sure to enter [Camera Name (alphanumeric characters)]. Up to 15 ASCII characters (spaces and printable cha

ivTable of ContentsIntroduction...iiDi

4-103 [Metering Mode] Set the metering mode when the camera starts. [Center-Weighted] The entire screen is metered by focusing on the center of the sc

[Camera] Camera Control and External Device Name Settings4-114Setting Page• Focus ranges (rough guide) are shown in the following table according to t

4-12Installation Conditions1 [Dome] Select whether or not a dome is used. To use the camera with a dome housing unit, select [Use]. 2 [LED Setting] Se

4-134Setting PageInitial Camera Settings1 [Intelligent Function Information] Select from [Add] or [Do not add] for intelligent function information ot

4-14On-screen Display1 [Date display] Select whether to enable date display over images. If [Enable] is selected, date information will be displayed o

4-154Setting PageGeneral Upload[Upload] Select [Upload Disabled], [HTTP Upload] or [FTP Upload] for the upload method. NoteTo lower the upload or e-ma

4-168 [HTTP Upload Test] Clicking [Exec] initiates an upload test based on the settings currently entered. It is not necessary to click [Apply].For a

[Upload] Setting HTTP/FTP Upload and E-mail Notification4-174Setting PageE-mail Notification1 [Notification] Select [Text Only] or [Text with Image] a

4-18Image Server1 [Maximum Number of Clients] Set the maximum number of clients that can be connected to the camera at the same time. Up to 30 clients

[Server] Image Server, Audio Server and HTTP Server Settings4-194Setting PageHTTP Server1 [Authentication Method] Set the authentication method used w

vTable of ContentsChapter 3 Top Page of the CameraAccessing the Top Page of the Camera ...

4-20Image Buffer1 [Frame Rate] Set the frame rate that applies when images are temporarily saved in the image buffer at the moment an event occurs. 2

[Event] Image Buffer, Volume Detection, Audio Playback and Timer Settings4-214Setting Page8 [Upload] Select the upload operation to be performed. If [

4-22Timer1 [Timer Event Setting] Select [Enable] or [Disable] for timer event. 2 [Start Time] Set the start time of the timer event in 24-hour format.

4-234Setting PageAuthorized User Account1 [User Name], [Password] Enter the user name and password and then click [Add]. The authorized user will be a

4-24NoteIf the same address is duplicated, the policy for the address that appears highest on the list will be applied. IPv6 Host Access Restrictions1

4-254Setting PageIPsec 1 [IPsec] Key settings for use with IPsec can be selected as [Auto Key Exchange] or [Manual].Auto Key Exchange Setting1 [IPsec

4-268 [IKE Pre-Shared Key] Enter the pre-shared key for IKE (auto key exchange)(up to 127 characters). NoteIf auto key exchange is used, it will take

[IPsec] IPsec Settings4-274Setting PageAg [SA ESP SPI (inbound)] Set the SA SPI value for inbound. Set a desired value in the range of 256 to 42949672

4-28Certificates1 [Create Self-Signed Certificate] After entering each of the following settings, click [Exec] to create a self-signed certificate. Fo

[SSL/TLS] HTTP Communication Encryption Settings4-294Setting Page7 [Self CA Certificate] Used for the purpose of testing SSL communications, but other

viChapter 5 Admin ToolsAdmin Tools Overview...5-2Admin Tool

4-30SD Card Operation (unmount status) 1 [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the SD memory card. NoteSD and

[Memory Card] SD Memory Card Operations and Settings4-314Setting PageSD Card Information1 [SD Card Recognition] Display the status of the SD memory ca

4-321 [LAN] LAN interface, maximum packet size settings, etc. (P. 4-5) 2 [IPv4] IP address, IPv4 settings, etc. (P. 4-5) 3 [IPv6] Settings regarding I

4-334Setting PageTool1 [View Logs] Display a history of camera operations and connections to each viewer, etc. 2 [View Current Settings] Display a lis

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Chapter 5Admin Tools❏ Privacy Mask Setting❏ Panorama Image Registration❏ View Restriction Setting❏ Camera Preset Setting❏ Intelligent Function Setting

5-2Admin Tools consists of the applications for [Privacy Mask Setting Tool], [Panorama Creation Tool], [View Restriction Setting Tool], [Preset Settin

Admin Tools Overview5-35Admin ToolsPreset Setting ToolA tool that lets you set presets and the home position visually. You can make the desired settin

5-4The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page (P. 3-2).For details on en

5-55Admin ToolsA tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the priv

viiTable of ContentsChapter 6 Admin Viewer/VB ViewerOverview of Viewer...

5-64 [Obtain/release Camera Control] buttonThis button is used to obtain/release the camera control privileges. For details, see “Obtaining Camera Con

Privacy Mask Setting Tool5-75Admin ToolsThe set privacy mask area is saved in the camera. You can set up to eight privacy masks. Repeat the setting op

5-8Changing/Deleting a Privacy Mask AreaHow to ChangeClick the privacy mask area you want to change in the capture area or select a privacy mask area

5-95Admin ToolsA panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zo

5-10Display Screens of Panorama Creation Tool1 [Load from camera] Show the panorama image saved in the camera. 2 [Save to camera] Save the currently s

Panorama Creation Tool5-115Admin ToolsNote• While a panorama image is being captured, the image stabilizer function is temporarily disabled. • While a

5-12View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limi

View Restriction Setting Tool5-135Admin ToolsDisplay Screens of View Restriction Setting Tool1 Image Display AreaThe image currently captured by the c

5-14• View restriction settings[Upper Limit]: Top limit of the view restriction. Click [Get value] to load the top edge value of the current camera an

View Restriction Setting Tool5-155Admin ToolsNote• Even when view restrictions are set, an area outside the view restriction may still appear momentar

viiiUser's ManualsThis camera comes with the “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM.Also included

5-16A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panora

Preset Setting Tool5-175Admin ToolsDisplay Screens of Preset Setting ToolPreset Setting Tool has two display screens, the [Preset] tab and the [Preset

5-188 [Preset] tab, [Preset Tour] tabSwitch between the preset setting tab and preset tour setting tab.9 [Preset/Home Position] selection boxSelect th

Preset Setting Tool5-195Admin ToolsSetting the PresetA preset can be set in one of the following two ways.  Setting from Camera Angle in the Image Di

5-20Note• Up to 20 presets can be set. • Changes to preset settings are not reflected in already connected viewers.• You can disable presets in the vi

Preset Setting Tool5-215Admin Tools8 [Speed (Z)] Select [Slow] or [Fast] for the camera speed during zoom. 9 [Pause (sec)] Set the time at which the c

5-22This tool is used to set intelligent function that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captu

Intelligent Function Setting Tool5-235Admin ToolsCautionNotes on Use of This CameraThe intelligent functions are not suitable for applications where h

5-24Display Screen of Intelligent Function Setting Tool1 Image Display AreaThe image currently captured by the camera is shown. Detection areas are sh

Intelligent Function Setting Tool5-255Admin Tools7 [Display Options] Select the [Detection Area] or [Detection Results] you want to show in the image

ixThe following explains the items that must be observed when using the VB-M40.If they are not observed, injury, death and/or property damage may occu

5-26Flow of Intelligent Function SettingThe intelligent functions are set according to the procedure below. For details on the setting method, see eac

Intelligent Function Setting Tool5-275Admin ToolsSetting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab

5-28[Upload] checkboxWhen selected, upload is performed at the timing set in 1. General upload must be set in advance under [Upload] in the Setting pa

Intelligent Function Setting Tool5-295Admin ToolsDetect criteria for [Abandoned Object Detection]Set areas where you want to detect abandoned objects

5-30[Change Ratio (%)], contour lines take on the same color as the detection area, indicating that “detected” mode has been triggered to ON.NoteRight

5-315Admin ToolsThis tool lets you view the operating condition log of the camera.  Display Screens of Log Viewer1 [Download] Download log files from

5-32Ad [Date & Time]Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Sp

Log Viewer5-335Admin Tools Showing All LogsSelect the [Show all logs] checkbox.When selected, even logs without a log code are shown if [Not specifie

5-34

Chapter 6Admin Viewer/VB Viewer❏ Differences between the Admin Viewer and the VB Viewer❏ User Authorities and Camera Control Privileges❏ Viewer Startu