Canon PIXMA MG3220 series Service Manual download pdf (Page 139)

Problem Example Cause Solution

The printed page contains

wrinkles or creases.

The media might be loaded

incorrectly or the input tray might

be too full.

Turn over the stack of paper in the

input tray, or try rotating the paper

180° in the input tray.

Verify that the media is loaded

correctly and that the media

guides are not too tight or too

loose against the stack. See

Install input devices on page 19.

The media might not meet

HP specifications.

Use a different paper, such as

high-quality paper that is intended

for laser printers.

Air pockets inside envelopes can

cause them to wrinkle.

Remove the envelope, flatten it,

and try printing again.

Toner appears around the

printed characters.

The media might be loaded

incorrectly.

Turn over the stack of paper in the

tray.

If large amounts of toner have

scattered around the characters,

the paper might have high

resistivity.

Use a different paper, such as

high-quality paper that is intended

for laser printers.

An image that appears at

the top of the page (in

solid black) repeats

farther down the page (in

a gray field).

Software settings might affect

image printing.

In your software program, change

the tone (darkness) of the field in

which the repeated image

appears.

In your software program, rotate

the whole page 180° to print the

lighter image first.

The order of images printed might

affect printing.

Change the order in which the

images are printed. For example,

have the lighter image at the top

of the page, and the darker image

farther down the page.

A power surge might have affected

the product.

If the defect occurs later in a print

job, turn the product off for 10

minutes, and then turn on the

product to restart the print job.

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