Canon Pixma MP560 Series Technical Information download pdf (Page 106)

Solution 1: Print on a page of plain paper

Solution: Print one or several pages of plain paper to soak up any excess ink in

the product.

To remove excess ink using plain paper

1. Load several sheets of plain paper in the paper tray.

2. Wait five minutes.

3. Print a document with little or no text.

4. Check the back of the paper for ink. If there is still ink on the back of the paper,

try printing on another page of plain paper.

Cause: Ink accumulated inside the product, where the back of the paper rests

during printing.

If this did not solve the issue, try the next solution.

Solution 2: Wait while the ink dries

Solution: Wait at least thirty minutes for the ink inside the product to dry, then try

the print job again.

Cause: The excess ink in the product needed to dry out.

Paper is not picked up from the input tray

Solution:

Do one of the following:

• If the product is out of paper or there are only a few sheets remaining, load more

paper in the input tray.

• If there is paper in the input tray:

• Remove the stack of paper from the input tray and verify that all the paper in

the input tray is the same size and type.

• Replace any paper that is ripped, dusty, wrinkled, or bent.

If the paper is curled, uncurl the paper by gently bending it in the opposite

direction of the curl or replace the paper.

• Tap the stack of paper on a flat surface to align the edges.

• Verify that the stack of paper contains between 10 and 25 sheets of paper.

• Reload the paper into the input tray.

Follow the prompts on the display to continue.

Cause: There was not enough paper in the input tray.

The text edges are jagged

Try the following solutions if the text in your printouts is not sharp and the edges are

rough.

Print quality is poor 103

Troubleshooting

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Canon Pixma MP560 Series Technical Information Page 106