Canon imagePROGRAF iPF780 Basic Guide download pdf (Page 108)

Other problems

The printer does not go on ...................................................................................................................................... 108

If the Printer Makes a Strange Sound ................................................................................................................. 108

Messages advising to check the maintenance cartridge are not cleared ........................................... 108

The printer consumes a lot of ink ......................................................................................................................... 108

Ink Level Detection ....................................................................................................................................................... 109

The printer does not go on

Cause Corrective Action

The printer is unplugged. Plug the power cord into the outlet, and then turn on the printer.

The specified voltage is not supplied. Check the voltage of the outlet and breaker.

(See "Specifications.") ➔User's Guide

If the Printer Makes a Strange Sound

Cause Corrective Action

The printer

makes a sound

during opera-

tion.

The following sounds do not indicate a problem with the printer.

•

There is a sound of suction from the Platen

To prevent paper from rising, paper is held against the Platen by suction from Vacuum holes under it.

•

There is a sound when a different size of paper is used and when the Carriage goes from side to side

When paper of a different size is used, a valve is automatically activated to switch the area for paper suction,

which may make a sound. This mechanism prevents suction from Vacuum holes where there is no paper.

In addition, ink is ejected in sync with the movement of the Carriage back and forth to ensure optimal ink flow.

At this time, the valve automatically switches the area for paper suction, which may make a sound.

•

Roll paper makes a fluttering sound during printing

There may be a fluttering sound when large paper is advanced.

•

If you suddenly hear the tone for cleaning operations

At regular intervals, for printer maintenance, cleaning operations will begin automatically, even if the printer is

in Sleep mode.

•

If you suddenly hear the tone for ink agitation

At regular intervals, to ensure optimal printing quality, the ink is agitated automatically, even if the printer is in

Sleep mode.

The ink is also agitated automatically under the following conditions. Note that other operations are not possi-

ble while "Agitating..." is displayed on the control panel.

•

After the printer is turned on

In other cases, contact your Canon dealer.

Messages advising to check the maintenance cartridge are not cleared

Cause Corrective Action

The printer has not detected the new Mainte-

nance Cartridge that was used to replace the old

one.

Remove the new Maintenance Cartridge you have just installed and insert it

again firmly.

(See "Replacing the Maintenance Cartridge.") ➔ P.37

The printer consumes a lot of ink

Cause Corrective Action

Many full-page color images

are printed.

In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not

indicate a problem with the printer.

The printer does not go on

iPF780 Series

Basic Guide

Troubleshooting Other problems

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Canon imagePROGRAF iPF780 Basic Guide Page 108

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