Canon BJC-610 User Manual Page 12
- Page / 225
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Customer Support
Help desk
Canon provides customer support and service for all Canon printer products. If you have any questions
regarding your new printer, call the Canon Computer Systems Help Desk at 1-800-423-2366. Help is
available Monday through Friday from 8 A.M to 11 P.M. Eastern Standard Time (EST) and on Saturday
from 11 A.M. to 6 P.M. EST. The Help Desk is closed on Sundays and Holidays.
If you seem to have an operational problem, try to solve it by referring to the information in Chapter 7,
Troubleshooting. If you cannot quickly resume normal operation, contact Canon's experienced support
personnel at the Help Desk number above.
Fax retrieval system
Canon also provides a 24-hour, toll-free fax retrieval system. You can use this service to get helpful
documents faxed directly to your fax machine. These documents contain useful information to assist you
in the operation of you Canon Printer. To access this service, call 1-800-526-4345.
Bulletin board service
Canon also provides a bulletin board service (BBS), which is useful for obtaining newly developed
third-party drives. Call 1-714-438-3325. The protocol for the BBS is up to 14,400 bps, eight data bits,
one stop bit, and no parity.
If you use CompuServe, you can access the Canon Peripherals Forum. This allows you to talk with other
users, send a message to Canon, or download printer drivers. Just type GO CANON at any CompuServe
prompt.
Canada
Customer support for Canadian residents is available 24 hours a day (seven days a week) at
1-800-671-1090.
In other countries, please contact your Canon dealer.
Supplies
To order supplies, call Canon Accessories at 1-800-671-1090 from 9 A.M. to 7 P.M. EST.
Introduction 6
1 of 1 4/15/98 11:16 AM
- Contents 2
- 5 of 6 4/15/98 10:49 AM 6
- Features and Benefits 8
- Options and Supplies 9
- Ink Cartridges 10
- Print Media 10
- Related Publication 11
- Customer Support 12
- Servicing the Printer 13
- Chapter 2 15
- Setting up the Printer 15
- Unpacking Your Printer 16
- 1 of 1 4/15/98 11:18 AM 17
- 1 of 1 4/15/98 11:19 AM 20
- Examining the Printer 21
- Operator Panel 22
- Attaching the Power Cord 24
- 1 of 1 4/15/98 11:20 AM 25
- 1 of 1 4/15/98 11:35 AM 27
- Installing the Ink Cartridges 30
- 1 of 1 4/15/98 11:37 AM 31
- 1 of 1 4/15/98 11:40 AM 33
- Turning Off the Printer 35
- Loading a Stack of Paper 36
- 1 of 1 4/15/98 11:41 AM 37
- Running the Setup Program 40
- 1 of 1 4/15/98 11:43 AM 41
- Optimizing Print Quality 43
- Chapter 3 44
- Using the Microsoft 44
- Windows Printing System 44
- 1 of 1 4/15/98 11:52 AM 45
- 1 of 2 4/15/98 11:53 AM 47
- 1 of 1 4/15/98 11:57 AM 49
- 1 of 1 4/15/98 11:59 AM 52
- Choosing the Paper Source 54
- Choosing the Paper Size 55
- The Quality Dialog Box 56
- Selecting the Media Type 57
- Transparency 58
- Back print film 58
- Fabric sheet 58
- High gloss film 58
- High resolution paper 59
- Other paper 59
- The Graphics Dialog Box 61
- 1 of 1 4/15/98 12:07 PM 62
- Using the Color Controls 64
- Selecting grayscale printing 65
- Disabling color matching 65
- Comparing Settings 66
- 1 of 1 4/15/98 12:09 PM 67
- 1 of 1 4/15/98 12:10 PM 70
- Using the Printer Menu 72
- Using the Options Menu 73
- Printer options 74
- 1 of 1 4/15/98 1:40 PM 75
- Cleaning the print head unit 77
- Using the Toolbar 78
- Messages 79
- Responding to Alerts 80
- Messages with Sound 81
- Alert Messages 82
- Using the Print Manager 83
- Turning on the Print Manager 83
- Opening the Print Manager 83
- The Print Manager Window 84
- 1 of 1 4/15/98 1:41 PM 85
- 1 of 1 4/15/98 1:42 PM 87
- Changing TrueType Options 89
- Reviewing and Deleting Fonts 89
- Reviewing installed fonts 90
- Deleting fonts 91
- Chapter 4 92
- Paper Handling 92
- Selecting Paper Types 93
- 1 of 1 4/15/98 1:44 PM 94
- Paper Handling 95 100
- Automatically Feeding Paper 101
- 1 of 1 4/15/98 1:45 PM 102
- Auto Feed Guidelines 104
- 1 of 1 4/15/98 1:46 PM 105
- Printing on Special Papers 109
- 1 of 1 4/15/98 1:47 PM 110
- Loading Envelopes 112
- 1 of 1 4/15/98 1:48 PM 113
- Printing on Legal Paper 115
- 1 of 1 4/15/98 1:49 PM 118
- Analyzing the Content 120
- Planning the Physical Layout 120
- Selecting the Print Media 121
- Print Media Guidelines 121
- 1 of 1 4/30/98 3:09 PM 122
- Color and Printing Speed 124
- Improving Print Speed 125
- 1 of 1 4/15/98 1:50 PM 126
- Color and Cost 128
- Chapter 6 129
- Maintaining the Printer 129
- Printer Guidelines 129
- 1 of 1 4/15/98 1:54 PM 130
- Cleaning the Print Head Unit 132
- Using the Operator Panel 133
- Thorough cleaning 134
- Quick cleaning 135
- Custom cleaning 136
- Replacing an Ink Cartridge 137
- Ink Cartridge Guidelines 138
- 1 of 1 4/15/98 1:56 PM 139
- Using Ink 140
- 1 of 1 4/15/98 1:57 PM 143
- Chapter 7 147
- Troubleshooting 147
- Initialization Problem 149
- Indicator Light Problems 149
- Operational Problems 151
- Printing Problems 153
- Paper Loading Problems 155
- Print Quality Problems 157
- Color Printing Problems 159
- Microsoft Windows Problems 161
- Clearing Paper Jams 165
- Maintaining the Printer 149 168
- Maintaining the Printer 150 169
- Maintaining the Printer 151 169
- Appendix A 172
- Specifications 172
- 1 of 1 4/15/98 2:09 PM 173
- 1 of 1 4/15/98 2:10 PM 175
- 1 of 2 4/15/98 2:10 PM 177
- Appendix B 179
- Application Notes 179
- 1 of 1 4/15/98 2:11 PM 181
- WordPerfect 183
- WordPerfect 5.2 184
- CorelDraw 187
- Microsoft Excel 187
- 1 of 1 4/15/98 2:12 PM 188
- Appendix C 191
- Using the Printer with MS-DOS 191
- Software Applications 192
- Operator Panel Buttons 193
- DIP Switches 193
- Selecting a Printer Driver 193
- 1 of 2 4/15/98 2:12 PM 194
- 1 of 1 4/15/98 2:13 PM 198
- 1 of 2 4/15/98 2:13 PM 201
- Indicator Lights 203
- Ejecting Paper 204
- Pausing a Print Operation 205
- Selecting a Print Mode 205
- 1 of 1 4/15/98 2:15 PM 206
- Specifying Page Length 208
- Printing the Test Patterns 209
- Suspending 210
- Stopping 210
- Font Pattern 211
- 1 of 2 4/15/98 2:18 PM 212
- Alignment Pattern 214
- 1 of 1 4/15/98 2:19 PM 215
- Customizing the Printer 217
- Factory Default Settings 218
- DIP Switch Settings 219
- Epson LQ Mode 220
- 1 of 2 4/15/98 2:20 PM 221
- 1 of 1 4/15/98 2:20 PM 223
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