Canon MP 1000 User Manual Page 223
- Page / 278
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Chapter 14 Troubleshooting 14-5
Problems and Solutions
This section lists common problems and their solutions.
Sending Problems
You cannot send documents
❏ Make sure you are feeding the document properly into the
Automatic Document Feeder (ADF). See Chapter 4, Preparing
Documents and Making Copies.
❏ Make sure the other party has installed recording paper in
their fax and that their fax is in the receive mode.
❏ Make sure there is a dial tone when you lift the handset.
❏ Make sure your dialing method, touch tone or pulse, is set
correctly. See Chapter 9, Using Special Dialing, for details.
❏ Print an activity report and check for an error code. See
Printing Activity Reports on page 11-3.
You cannot send documents through relay units
❏ Make sure the other unit is a Canon fax machine with relay
capability.
❏ Make sure you have registered your fax number in the
MultiPASS 1000. See Chapter 3, Registering Information in
the MultiPASS 1000.
❏ Make sure your fax number is registered with the relay fax
unit.
❏ Make sure that the fax numbers of the receiving “final
destinations” are registered with the relay fax.
You cannot send confidential documents
❏ Make sure the other unit is a Canon fax machine with
confidential receiving capability.
❏ Make sure the confidential mailbox number you entered
matches that of the other party.
❏ Make sure the other party has registered the mailbox to which
you are sending.
❏ See Chapter 10, Special Sending Procedures, for details on
sending a confidential document.
Troubleshooting
- MultiPASS 1000 1
- Copyright 2
- Disclaimer 2
- Trademarks 3
- USERS IN U.S.A 4
- Contents v 5
- USERS IN CANADA 6
- Contents 14
- Chapter 1 15
- Before You Begin 15
- Features and Benefits 17
- Using Your Documentation 19
- Customer Support 20
- Important Safety Instructions 21
- Chapter 2 23
- Getting Started 23
- 2-2 Getting Started Chapter 2 24
- Unpacking the MultiPASS 1000 26
- 2-6 Getting Started Chapter 2 28
- From the Front 29
- From the Side 30
- Operation Panel 32
- Numeric Keypad 33
- Function Buttons and Lights 34
- <> 36
- Setting Up the MultiPASS 1000 37
- Installing the Paper Cassette 38
- Connecting the Telephone Line 42
- Attaching the Parallel Cable 42
- Attaching the Power Cord 44
- Installing the Ink Cartridge 45
- Cleaning the print head 48
- Getting Started Chapter 2 50
- Testing the MultiPASS 1000 52
- Chapter 3 53
- Registering Information in 53
- Using the Menu System 54
- Entering a Number 55
- Entering a Name 56
- - . * # ! ” , ; : ^ ` 57
- _ = / 57
- & + ( ) [ ] { } < > 57
- Identifying Your Documents 58
- Setting the Date and Time 59
- Registering 61
- Information 61
- Customizing Your ID 65
- Customizing the LCD Display 67
- Chapter 4 71
- Preparing Documents and 71
- Making Copies 71
- Feeding Documents 73
- Adding Pages While Sending 75
- Preparing 77
- ANS HOOK UP/MANUAL button 78
- START/COPY to receive the 78
- Adjusting the Paper Cassette 79
- Chapter 5 83
- Sending Fax Documents 83
- Sending a Document Directly 86
- 06/31/95 11:17 88
- RECEIVED IN MEMORY 88
- Sending Fax 89
- TRANSMIT XXXX 90
- MEMORY INPUT P.001 90
- TEL = 9876543333 90
- STOP. Any 91
- TRANSMITTING OK 91
- Sending Procedures 92
- Selecting Document Settings 94
- < > 101
- Chapter 6 103
- Using Automatic Dialing 103
- NO TEL # 108
- STOP. Then go back to step 1 108
- TEL= 12345678900 108
- T01 CANON PHONE 108
- Using Automatic 111
- Chapter 7 121
- Receiving Fax Documents 121
- ANS HOOK UP 123
- Receiving Documents in Memory 127
- Receiving Oversized Documents 135
- Receiving Fax 137
- Documents 137
- Chapter 8 145
- Using the Telephone, an 145
- Placing a Call on Hold 147
- Using the 149
- Telephone 149
- Connecting the Data Modem 154
- Communications 155
- Chapter 9 157
- Using Special Dialing 157
- Using the PAUSE Button 160
- Ringing Pattern (DRP) Service 162
- Detector (DRPD) Feature 165
- START/COPY 166
- Chapter 10 167
- Special Sending Procedures 167
- Transmitting the Document 168
- Special Sending 169
- Procedures 169
- Canceling Preset Sending 171
- Sending Through a Relay Fax 172
- Speed Dialing 174
- DIAL/DIRECTORY 176
- Confidential Documents 178
- Fax Machines (Polling) 182
- Polling Other Fax Machines 184
- Canceling Preset Polling 187
- Chapter 11 189
- Printing Fax Reports 189
- Printing Activity Reports 191
- TX CONFIRMATION REP 193
- DATA ENTRY OK 193
- AUTO PRINT 195
- DAILY REPORT TIME 195
- TX/RX SEPARATE 195
- Printing Fax 197
- Printing a User’s Data List 199
- Customizing Reports and Lists 201
- Chapter 12 203
- Chapter 13 207
- OPERATION PANEL 208
- BACK OF UNIT 208
- Maintaining the 209
- Cleaning the Printer Area 211
- Cleaning the Print Head 212
- Ink Cartridge Guidelines 213
- Ink Cartridge Maintenance 214
- Replacing the Ink Cartridge 215
- PRINT HEAD 216
- (DO NOT TOUCH) 216
- PROTECTIVE TAPE 216
- STOP on the operation panel 218
- Chapter 14 219
- Troubleshooting 219
- Clearing Paper Jams 220
- Problems and Solutions 223
- Receiving Problems 224
- Other Problems 225
- Light is Flashing but 227
- No Message Appears 227
- Display Messages and Actions 228
- Appendix A 233
- Specifications 233
- A-2 Specifications Appendix A 234
- Document Sizes 235
- Interface Specifications 236
- A-6 Specifications Appendix A 238
- ON LINE button 239
- Timing Chart 240
- Appendix A Specifications A-9 241
- Timing chart in BJ-10 mode 241
- Timing chart in Epson LQ mode 241
- Specifications Appendix A 242
- Appendix B 243
- Menu System Summary 243
- Menu System 245
- Glossary 253
- G-2 Glossary 254
- G-4 Glossary 256
- HALFTONE 257
- G-6 Glossary 258
- G-8 Glossary 260
- G-10 Glossary 262
- I-2 Index 264
- I-4 Index 266
- I-6 Index 268
- I-8 Index 270
- I-10 Index 272
- I-12 Index 274
- I-14 Index 276
- PAUSE button: 9-4–5 277
- VOL MAX setting: 3-17 277
- VOL MID setting: 3-17 277
- VOL MIN setting: 3-17 277
- VOLUME CONTROL option: 3-17 277
- I-16 Index 278
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