Canon S400 User Manual Page 358
- Page / 474
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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358Troubleshooting
Before You Call for Help
■ Narrowing down the problem
If you are experiencing difficulties, try to narrow the problem down to one of these factors.
Printer problem
If the printer will not operate, or if the POWER light flashes orange and green alternately
with beeps, call the Canon Customer Care Center. Count the number of flashes and beeps.
(You may be asked for this information.)
Hardware problem other than the printer
If the printer is operating normally and the settings in the application program are also
correct, there may be a problem with a printer cable or in the computer system (for
example, memory, hard disk, or interface). Contact your computer manufacturer.
Application program problem
Problems that arise only when you use a particular application program are probably
caused by the application program. For details, consult the software company.
The problem may also be solved by installing the latest version of the printer driver.
S400.book Page 358 Wednesday, August 16, 2000 12:02 AM
- Contents 2
- 3Contents 3
- 4Contents 4
- Introduction 5
- Copyright 7
- Disclaimer 7
- Trademarks 8
- 10Introduction 10
- How to Use This Manual 10
- Safety Precautions 11
- 12Introduction 12
- 13Introduction 13
- Power supply 14
- 15Introduction 15
- 16Introduction 16
- Working around the printer 17
- Cleaning the printer 18
- 19Introduction 19
- 20Introduction 20
- Front View 21
- Rear View 21
- Inside the Printer 21
- Operation Panel 21
- Macintosh 26
- Paper Handling 27
- Paper and Other Print Media 28
- Canon Specialty Papers 29
- 30Paper Handling 30
- 31Paper Handling 31
- 32Paper Handling 32
- ■ Landscape and Portrait 34
- ■ Print Side 35
- Paper Thickness Lever 37
- Printing Area 38
- ■ Letter, Legal 39
- ■ A4, A5, B5 40
- ■ Glossy Photo Cards 41
- ■ US Com. #10 Envelope 42
- ■ European DL Envelope 43
- ■ Banner Paper 44
- Notes on Handling Print Media 45
- 46Paper Handling 46
- Artist Canvas 47
- 48Paper Handling 48
- ■ Back Print Film 50
- 51Paper Handling 51
- 52Paper Handling 52
- 55Paper Handling 55
- 56Paper Handling 56
- 57Paper Handling 57
- 58Paper Handling 58
- 61Paper Handling 61
- ■ Glossy Photo Paper 64
- 65Paper Handling 65
- 66Paper Handling 66
- Greeting Cards 68
- 69Paper Handling 69
- ■ High Gloss Photo Film 71
- 72Paper Handling 72
- ■ High Resolution Paper 74
- 75Paper Handling 75
- Magnet Sheets 77
- 78Paper Handling 78
- 79Paper Handling 79
- ■ Transparencies 81
- 82Paper Handling 82
- 83Paper Handling 83
- 84Paper Handling 84
- T-Shirt Transfers 85
- 86Paper Handling 86
- ■ Envelopes 88
- 89Paper Handling 89
- 90Paper Handling 90
- Printing Photographs 92
- 93Paper Handling 93
- ■ About Photo Optimizer 95
- Selecting the Print Mode 101
- Setting the Page Size 101
- Using Online Help 101
- ■ Selecting the Print Mode 106
- Current settings 108
- ■ Setting the Page Size 109
- Click the Page Layout tab 110
- Click the OK button 112
- ■ Using Online Help 113
- Scaling box 119
- ■ Printing on Banner Paper 125
- ■ Printing a Stamp 128
- ■ Printing a Background 130
- ■ Optimizing Image Data 132
- ■ Photo Optimizer 134
- ■ Using Special Effects 136
- ■ Adjusting Image Data 142
- ■ Using Background Printing 161
- BJ Printer Monitor icon 177
- Using Maintenance Functions 179
- ■ Cleaning the Print Head 180
- Replacing a BJ Cartridge 187
- ■ Aligning the Print Head 188
- ■ Using the Special Settings 193
- ■ Using ECP Mode 195
- Printer Driver Basics 199
- Print Mode Settings 199
- Executing Special Functions 199
- Printer Maintenance 199
- ■ Selecting a Printer Driver 203
- Custom button 207
- ■ How to Use Help 216
- √ in the box 220
- ■ Changing the Print Order 223
- Photo Optimizer 226
- ■ Adjusting the Image Data 232
- Click the Share button 244
- ■ Special Settings 260
- Click the Setup button 262
- Click the Uninstall button 264
- Routine Maintenance 265
- 266Routine Maintenance 266
- ■ Types of BJ Cartridges 267
- ■ BC-33e Color BJ Cartridge 268
- ■ BC-34e Photo BJ Cartridge 269
- ■ BC-30e Black BJ Cartridge 270
- 271Routine Maintenance 271
- 272Routine Maintenance 272
- 273Routine Maintenance 273
- BJ Cartridge Maintenance 274
- 275Routine Maintenance 275
- 276Routine Maintenance 276
- Cleaning the Print Head 278
- Replacing a BJ Tank 279
- 280Routine Maintenance 280
- 281Routine Maintenance 281
- 282Routine Maintenance 282
- 283Routine Maintenance 283
- 284Routine Maintenance 284
- Replacing a BJ Cartridge 285
- 286Routine Maintenance 286
- 287Routine Maintenance 287
- 288Routine Maintenance 288
- 289Routine Maintenance 289
- 290Routine Maintenance 290
- Aligning the Print Head 291
- Cleaning the Printer 292
- 293Routine Maintenance 293
- Transporting the Printer 294
- 295Routine Maintenance 295
- 296Routine Maintenance 296
- FRAGILE or HANDLE WITH CARE 297
- Troubleshooting 298
- Printout Is Unsatisfactory 299
- ■ Colors not clear 300
- 304Troubleshooting 304
- 305Troubleshooting 305
- 307Troubleshooting 307
- ■ Poor Color Output 308
- ■ Straight lines are broken 309
- ■ Printed pages curled 310
- ■ Ink blurred 313
- ■ Printed surface scratched 315
- 316Troubleshooting 316
- ■ White streaks visible 317
- ■ Colors streaked or uneven 318
- 321Troubleshooting 321
- Printer does not turn on 323
- Print job does not start 323
- Printing halts 323
- ■ Printer does not turn on 324
- ■ Print job does not start 325
- 327Troubleshooting 327
- ■ Printing halts 328
- 329Troubleshooting 329
- 330Troubleshooting 330
- 331Troubleshooting 331
- Paper Jams or Does Not Feed 332
- 333Troubleshooting 333
- ■ Paper skews during feeding 334
- 335Troubleshooting 335
- ■ Paper jams 336
- 337Troubleshooting 337
- 338Troubleshooting 338
- ■ Three flashes: Paper jam 339
- 340Troubleshooting 340
- 341Troubleshooting 341
- An Error Message Appears 342
- 343Troubleshooting 343
- 344Troubleshooting 344
- 345Troubleshooting 345
- 346Troubleshooting 346
- 347Troubleshooting 347
- 348Troubleshooting 348
- ■ Other error messages 349
- 351Troubleshooting 351
- Other Problems 352
- 353Troubleshooting 353
- 354Troubleshooting 354
- 355Troubleshooting 355
- Before You Call for Help 357
- ■ Narrowing down the problem 358
- Getting Help From Canon 362
- Specifications 363
- General Specifications 364
- 365Specifications 365
- × 306 × 169 mm (W × D × H) 366
- 367Specifications 367
- 368Specifications 368
- 369Specifications 369
- System Requirements 370
- 371Specifications 371
- Using the Scanner 372
- Scanner Problems 372
- Scanner Driver Basics 374
- 375Using the Scanner 375
- 376Using the Scanner 376
- ■ White Calibration Sheet 377
- ■ Scanning Holder 377
- 378Using the Scanner 378
- You’ll see this screen: 379
- Yo u ’ll see this screen: 380
- 381Using the Scanner 381
- 382Using the Scanner 382
- Basic Scanning Procedure 383
- 384Using the Scanner 384
- 385Using the Scanner 385
- 386Using the Scanner 386
- 387Using the Scanner 387
- Scanning Area Guidelines 388
- Loading an Image 389
- 390Using the Scanner 390
- Using IS Scan 392
- Changing the Scanning Mode 397
- Custom dialog box: 399
- Using the Saved Settings 404
- Other IS Scan Features 405
- ■ Device Information 406
- Using IS Scan Plus 407
- ■ Closing IS Scan Plus 409
- ■ IS Scan Buttons 410
- Using Copy 411
- Using Capture Image 414
- Using Capture Photo 416
- Click the Prescan button 417
- Scanning an Image 417
- Editing a Scanned Image 418
- Printing a Scanned Image 421
- Saving a Scanned Image 423
- Menu button 427
- Scanning an Image 429
- Scanning Images With IS Scan 433
- ■ Saving Scanned Images 435
- Make the necessary settings 436
- ■ Copying an Image 442
- Adjusting an Image 443
- Modifying an Image 445
- Other IS Scan Functions 449
- ■ Using the Online Help 450
- Using the Copy Utility 451
- ■ Starting the Copy Utility 452
- Click the Copy Utility icon 453
- ■ Copying the Image 454
- ■ Ending the Copy Utility 455
- White Portion Becomes Grayish 457
- 458Scanner Problems 458
- 459Scanner Problems 459
- 460Scanner Problems 460
- 461Scanner Problems 461
- 462Scanner Problems 462
- 463Scanner Problems 463
- 464Scanner Problems 464
- Application Program 465
- 467Scanner Problems 467
- Other Scanner Problems 468
- 469Scanner Problems 469
- 470Scanner Problems 470
- 471Scanner Problems 471
- ■ Scanning Too Slow 472
- ■ Communication Error Occurs 473
- ■ Error Message Appears 474
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