Canon BJC 6000 - Color Inkjet Printer Technical Information

CopyrightThis manual is copyrighted by Canon Computer Systems,Inc. (CCSI) with all rightsreserved. Under the copyright laws,this manual may not be rep

Servicing the PrinterThe Canon BJC-6000 Series Color Bubble Jet Printer is designed with the latesttechnology to provide trouble-free operation. The W

Manual feedThick paper 0.2 in (0.6 mm) max.Paper SizeLetter 8.5 in. × 11 in.Letter+ (Full Bleed) 9 in. × 13.3 in.Legal 8.5 in. × 14 in.A4 210 mm × 297

Printable AreaThe printable area includes the recommended printing area and the actual printable area.Recommended Printing Area Canon recommends that

Fabric SheetsPrintable Area (width x length)Fabric Sheet Letter: 8" × 10.6"A4: 203.2 mm × 287.0 mmU.S. Commercial No. 10 EnvelopePrintable A

BJ CartridgesBC-30 Black BJ CartridgePrint head 160 nozzlesInk Black Yield* Approx. 500 sheets(1500 characters per page, normal text)Print head life

Power SourceUSA/Canada AC 120 V, 60 Hz, 0.65 APower ConsumptionStandby Approx. 5.5 wattsPrinting Approx.35 wattsOff Approx. 3.2 wattsDimensions18.7 in

GlossaryGlossary G-1Automatic feedRefers to one way in which paper can be fed into the printer when the sheet feeder is used.BJ cartridgeThe printing

Form feedA printer function that automatically ejects the current page and advances the printer tothe top of the next page.GrayscaleRepresenting color

Parallel interfaceAn interface that transmits multiple bits simultaneously (usually in one-byte segments).Your printer has a built-in, Centronics-type

ResolutionThe density of dots for any given output device. Expressed in terms of dots per inch (dpi).Low resolution causes font characters and graphic

Index486 PC processor: A-6AA4,A4+,A5, B5 paper sizes: A-2–3Accessories: 1-1–2Acoustic noise level: A-5Advanced button, Main tab: 2-7Aligning print hea

1-6 Introduction Chapter 1

Canon Authorized Service Facility: 1-5Bulletin Board Service: 1-4, 5-1Canada: 1-4Creative Pro: A-6Customer Care Center: 1-4–5, 5-1dealer: 1-1, 1-4Fax

IndexFCC regulations: FCC-1Features tab, printer driver: 2-9Feed rollers, cleaning: 3-15, 5-17Feeding paperautomatically: 3-6–7manually: 3-8–9Fine (fa

MaintenanceBJ cartridges and tanks: 4-10–11performing: 4-4printer: 4-1–27Maintenance tab, printer driver: 2-10,4-5, 4-7, 4-9, 4-20–21, 4-24Manual feed

IndexPOWER button: 5-17POWER light: 5-16–17flashes orange: 5-13–15Primary colors: 2-18Print density: 3-4, 3-8direction:A-1resolution: A-1setup: 2-2spe

RRAM: 2-18, A-6Receive buffer: A-1Recommended print mode settings:2-11–12ReplacingBJ cartridges: 4-11, 4-16–19BJ tanks: 4-11–15RESUME button: 3-15, 4-

FCC Regulations FCC-1FCC RegulationsThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 1

FCC-2 FCC Regulations

Chapter 2 Using the Printer With Windows 2-1Using the PrinterWith WindowsThis chapter describes how to use the printer with your Windows®applications.

2-2 Using the Printer With Windows Chapter 2Printing a DocumentThis procedure describes the general steps required for printing from various Windowsap

Chapter 2 Using the Printer With Windows 2-3Using the PrinterWith WindowsPrinter Setup Within Windows 98 and Windows 95You can use the printer with al

Printer Setup Within Windows 3.1You can use the printer with all your Windows 3.1 applications.Accessing the Printing OptionsYou can access the printi

The Windows TabsThe BJC-6000 Series Printer Driver for Windows has several tabs from which you canselect your printing options. Be sure to use the Win

2-6 Using the Printer With Windows Chapter 2The Details TabThis tab allows you to specify printer port settings, spool settings,and time-outsettings.

The Main TabThis tab allows you to select your Print Mode and specify your Media Type.(The printing options on this tab are the same for Windows 98,Wi

The Paper TabThis tab allows you to specify paper size and page orientation. (The printing options on this tab are the same for Windows 98,Windows 95,

iiiUsing Your DocumentationThe following documentation is supplied with the Canon BJC-6000 Series Color BubbleJet™ Printer to help you efficiently use

The Features TabThis tab allows you to specify background printing features,which includemultiple copies and page layout. (The printing options on thi

The Maintenance TabThis tab allows you to initiate print head cleaning, roller cleaning, and test prints.You can also turn the printer on or off and s

Specifying Your Printing Options on the Windows TabsBe sure to use your online help to find out about the settings available for eachprinting option.

The Print Mode you select optimizes the printer’s settings for print quality, media,paperfeed method, and color adjustment.Select one of the following

Customizing the Print ModeOn the Main tab,you can click the Advanced button to customize the selected PrintMode.You see the following three tabs.The Q

The Color TabOn the Color tab, you can adjust the color and intensity settings for yourcustomized print mode.2-14 Using the Printer With Windows Chapt

The Save TabYou use the Save tab to save your customized print mode.Be sure to save your new setting if you want to use it in the future.Using the Pri

Using the BJ Printer Status MonitorThe BJ Printer Status Monitor shows the printer status and the progress of documentsprinting in Windows.The BJ Prin

Printing Speed Versus ColorThe BJC-6000 Series Printer Driver for Windows can interpret and translate the fullspectrum of colors, up to 16.7 million c

Free up your memoryUse only one software program at a time and unload any screen saving utilitiesor programs stored in Windows background; this free

iv

Paper HandlingChapter 3 Paper Handling 3-1This chapter describes how to use the printer for all your printing operations. It includes: Selecting pape

3-2 Paper Handling Chapter 3Glossy Photo PaperCanon Glossy Photo Paper is a high gloss, thicker paper that produces the lookand feel of a photograph.

Chapter 3 Paper Handling 3-3Paper HandlingBubble Jet Paper (water resistant)The Canon Bubble Jet Paper has been developed for high quality printing wi

3-4 Paper Handling Chapter 3

Chapter 3 Paper Handling 3-5Paper HandlingAssorted Paper Starter KitIf you would like to try some of the papers described above, look for Canon’sStart

3-6 Paper Handling Chapter 3Printer Settings for Various Print MediaPaper Paper FeedMedia thickness lever Method Limit (Sheets)Plain paper Up Auto App

Loading PaperYou can stack paper in the sheet feeder to load it automatically, or you can manually feedone sheet at a time through the manual feed slo

Load the stack of paper.Slide the stack of paper intothe sheet feeder until it stops.Align the edge of the paperwith the right edge of the sheetfeeder

If paper curls after printing, remove it immediately; otherwise, paper jamsmay occur. Depending on the density of your printed pages, the ink may n

Set up your print operation.If you are using Windows, you must select Manual Feed inthe printer driver for theprinter to accept manually fedpaper.On t

v1 Introduction ... 1-1Supplies and Accessorie

Printing on EnvelopesYou can stack up to 15 envelopes in the sheet feeder or you can manually feed envelopesone at a time.U.S. Commercial number 10 (C

Prepare the printer.Make sure the printer is turnedon.Make sure the paper thicknesslever is pressed down to theposition for envelopes A.Pull out the p

Prepare the envelopes.Arrange the stack of envelopeson a firm surface and pressdown firmly on the edges tomake the folds crisp.Press all the way aroun

Load the envelopes.Load the top edge of theaddress side (flap side down)into the sheet feeder.Align the stack with the rightside of the sheet feeder.I

Using Canon’s Specialty PapersThis section provides guidelines for printing on some of Canon’s Specialty Papers.Specialty Paper GuidelinesBe sure to r

To avoid smudging caused by fingerprints, handle film by holding the edgesonly. To avoid fading, do not expose the printed film to prolonged sunlig

Using the Cleaning Sheet for High Resolution PaperCanon’s High Resolution Paper is designed for high quality printing. This paperis specially coated t

Printing on Fabric SheetsThe Fabric Sheets for Canon printers come with a booklet that describes specialhandling procedures.Be sure to look through th

Load the fabric sheet.Insert the sheet with the clothside out (toward you) and theopen end up (away from thesheet feeder).Align the right edge of thes

See the booklet that comes with the fabric sheets for details on drying and washing.Printing on Banner PaperFor best results, use Canon Banner Paper.T

viUsing Canon’s Specialty Papers ... 3-13Specialty Paper Guidelines ...

Prepare the printer.Make sure the printer is turnedon.Make sure the paper support isnot extended.Make sure the paper thicknesslever is pressed to the

Gently fold the paper at the perforationsbetween the first and second sheet.Neatly fold the paper behind the printer;don’t allow it to hang over the e

Start printing.Click OK or Print to start theprint job.Clear enough space in front ofthe printer for at least onesheet of paper to rest afterprinting.

3-24 Paper Handling Chapter 3

Maintainingthe PrinterChapter 4 Maintaining the Printer 4-1This chapter covers the care required for your printer. It includes: Printer guidelines C

Printer GuidelinesFollow these guidelines to avoid damage to your printer and harm to you or others: Set the printer on a stable surface. Do not use

Cleaning the PrinterYour printer requires little routine maintenance. Perform the followingmaintenance,as necessary, to keep your printer in good oper

Performing MaintenanceIf your printed output appears streaked or blurred,open the printer’s front cover andvisually check the level of the ink in all

Printing the Nozzle Check PatternThe Nozzle Check Pattern confirms whether the inks are being correctly ejected from theprint head nozzles and whether

Click OK to print the Nozzle Check Pattern.You can also start the NozzleCheck Pattern with the RESUMEbutton.Press and hold theRESUME button until y

Chapter 1 Introduction 1-1IntroductionCongratulations on your purchase of the Canon BJC-6000 Series Color Bubble Jet Printer.We appreciate your choosi

Cleaning the Print HeadsYour printer is equipped with two print head cleaning functions to ensure constant highquality printing.Always execute normal

Click one of the option buttons.To clean the print heads on bothBJ cartridges, select All Colors.To clean only the print heads ofthe Black BJ Cartridg

Follow the instructions on the screen.A message appears warning you NOT to start another operation until deep printhead cleaning is finished. Click th

Make sure you store any opened BJ cartridge (that is not being used in theprinter) in the SB-30 Ink Cartridge Storage Box. Keep BJ cartridges and B

Replacing a BJ Tank in a BJ CartridgeWhen a BJ tank runs out of ink, the printer will beep four times and the POWER light willflash orange.When you pu

Open the front cover. The printer beeps andmoves the cartridgeholder to the center ofthe printer.The POWER lightblinks while thecartridge holder ispos

Prepare the new BJ tank.Remove the new BJ tank fromits package.Pull the orange tape up andagainst the perforations to open the package film.Remove the

Insert the BJ tank.Hold the new ink tank at a slight angle, align it with the correct slot,then press down gently on top of the ink tank until it lock

Replacing a BJ CartridgeIf the print quality of your output remains poor even after replacing the BJ tanks andcleaning the print heads, the print head

Unlock the BJ cartridge.Raise the cartridge lock lever tounlock the BJ cartridge.If you are replacing the BC-30Black BJ Cartridge or BC-32Photo BJ Car

1-2 Introduction Chapter 1BJ®Cartridges and BJ TanksYou can use the following BJ cartridges with the BJC-6000 Series printers: BC-30 Black BJ Cartrid

Remove the new BJ cartridge from its package.Remove the orange protectivecap then slowly remove theorange protective tape.Do not attempt to reattach t

Insert the BJ tank(s) into the new BJ cartridge.You can use new BJ tanks oryou can use the BJ tanks thatwere in the worn BJ cartridge.Install a BJ tan

Aligning the Print HeadsImportant! Every time you replace a BJ cartridge or switch BJ cartridges for a specialprint job,you must align the print heads

Simply follow the instructions on the screens.The driver performs either an automatic or manual print head alignment. Thedefault setting is to automat

Aligning the Print Heads ManuallyIf your printer driver is set up to align the print heads manually, follow thesesteps.Follow the instructions on each

Follow the instructions on each screen.Read each screen and click OKas needed to continue.Check the line patterns againand n

Print the Nozzle Check Pattern.On the Maintenance tab, clickthe first icon next to TestPrints.The Nozzle Check Pattern looks like this (see page 4-6 f

Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the printer or store it in the SB-30 Ink Cartridge Storage Bo

Transporting the PrinterIf you plan to move the printer from one location to another, or if you want to store it,follow these steps.Turn off the print

Pack the printer.Pack the printer in its originalbox with the packing supports.Make sure the box is markedFRAGILE or HANDLE WITHCARE.Do not remove the

Chapter 1 Introduction 1-3IntroductionCanon has more engineers dedicated to creating quality ink for providing thebest results for output on Bubble Je

4-28 Maintaining the Printer Chapter 4

TroubleshootingChapter 5 Troubleshooting 5-1Due to today’s rapidly changing computer environment,we have placed troubleshootinginformation in a variet

The serial number is located on the label on the back of the printer:Attempting to repair the printer yourself may void the limited warranty as to tha

The BJ Printer Status Monitor uses messages and pictures to display the printing progressand the status of the printer while it is printing.When the i

Cannot Install the Printer DriverInstallation was Install the printer driverinterrupted Refer to the Quick Start Guide and install the printerdriver

Paper Does Not Feed From Sheet FeederPaper is too thick Feed manuallyPaper within the range of 17 to 24 lb (64 to 105 g/m2)can be loaded in the sheet

An Error Message AppearsPrinting does not start due to an error writing to LPT1Printer is not on Check the POWER lightThe POWER light should be green.

Print spool is not Change the spool settingoperating correctly Open the printer Properties dialog box.On the Detailstab, click Spool Settings and the

Printing does not start due to an application error or General Protection FaultPrinting from a Windows 3.1 Change applicationsapplication A Windows 3

Internal file or Rebuild the document and print it againapplication software If there is no problem with the new document, the problem original file

Customer Care CenterCanon Computer Systems,Inc. offers a full range of customer technical support* optionsincluding: 24-hour, 7-day-a-week,toll-free

Printout Is UnsatisfactoryMeaningless characters or symbols are printingNORMAL PRINTOUT MEANINGLESS CHARACTERSPrevious print job was Restart print op

Printout faint or colors are wrongPrint head nozzles in Print a Nozzle Check Patternone of the BJ cartridges Check the status of the print heads (see

Windows Printing System Change the WPS driver port setting to FILE or (WPS) driver is installed delete the WPS driveron the computer.You may To change

Printed pages curled/warped/wrinkledExcess ink is being Check your media typeabsorbed by the paper If you are printing on very thin paper,try a diffe

6 BJ cartridge Install two BJ cartridgesnot installed Make sure each BJ cartridge is installed in thecorrect location.The BC-30 Black BJ Cartridge or

10 Service error Turn off the printerSwitch the printer off, unplug the power cordfrom the power outlet,and wait a few minutes.Plug the power in again

Clearing Paper JamsWhen a paper jam occurs,the POWER light flashes orange and the printer beeps two orthree times.If possible, remove the jammed sheet

Using the Operator Panel POWER buttonPress to switch the printer on and off. POWER lightIndicates the status of the printer:•Off—Printer power off•O

5-18 Troubleshooting Chapter 5

Sheet Feeder Capacity—auto feed onlyMaximum thickness of stacked paper: 0.5 inches (13 mm)Plain paper (20 lb or 64 g/m2) Approx. 130 sheets (0.5"