Canon EOS-1D X User Manual Page 396
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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396
Troubleshooting Guide
Use the stereo AV cable that came with the camera (p.278).
Make sure the stereo AV cable or HDMI cable’s plug is inserted all the
way in (p.275, 278).
Set the video OUT system (NTSC/PAL) to the same video system as
the TV set (p.278).
If the movie file size reaches 4 GB, another movie file will be created
automatically (p.240).
If you format a card of 128 GB or higher with this camera, it will be
formatted in exFAT. This means that some card readers and computer
operating systems might not recognize the card properly. In such a
case, connect your camera to the computer with the provided interface
cable, then transfer the images to your computer using EOS Utility
(provided software, p.418).
41 and 61 images cannot be processed with the camera. Use
the provided software Digital Photo Professional to process the image
(p.418).
The camera cannot resize the following images: JPEG 6(Small), 1,
41, and 61 (p.297).
No image appears on the TV screen.
There are multiple movie files for a single movie shoot.
My card reader does not recognize the card.
I cannot process the RAW image.
I cannot resize the image.
- INSTRUCTION MANUAL 1
- Introduction 2
- EOS Solution Disk XXX 3
- Icons in this Manual 4
- Basic Assumptions 4
- Chapters 5
- Contents 6
- Image Settings 119 7
- Exposure Control 169 8
- Flash Photography 195 8
- Shooting Movies 225 9
- Post-Processing Images 291 10
- Sensor Cleaning 299 10
- Customizing the Camera 323 10
- Reference 365 11
- Software Start Guide 417 11
- Index to Features 12
- Handling Precautions 14
- LCD Panel and LCD Monitor 15
- Cautions During Prolonged Use 15
- Quick Start Guide 16
- Nomenclature 18
- Viewfinder Information 22
- Top LCD Panel 24
- Rear LCD panel 26
- Battery Pack LP-E4N 27
- Battery Charger LC-E4N 28
- Getting Started 29
- Charging the Battery 30
- Rubber lining 34
- Open the cover 35
- Insert the card 35
- Close the cover 35
- Installing the Card 35
- Remove the card 37
- Removing the Card 37
- Turning on the Power 38
- Battery Life 39
- °C / 73°F At 0°C / 32°F 39
- Display the menu screen 40
- Time/Zone] 40
- Set the time zone 40
- Set the date and time 41
- Set the daylight saving time 41
- Under the [52] tab, select 42
- [LanguageK] 42
- Set the desired language 42
- Detaching the Lens 44
- Basic Operation 45
- Pressing halfway 46
- Pressing completely 46
- Shutter Button 46
- <6> dial 47
- Turn the <6> dial only 47
- Main Dial 47
- R: Multi function lock 50
- U LCD Panel Illumination 50
- Displaying Shooting Settings 50
- Set the desired function 51
- Function Setting Screen 51
- 3 Menu Operations 53
- Before You Start 55
- The card is new 56
- AI Servo AF 59
- Movie Shooting Settings 60
- Select [VF grid display] 61
- Select [Enable] 61
- Check the camera’s tilt 62
- Feature Guide 63
- Setting the AF and 65
- Drive Modes 65
- 2: Selecting the AF Mode 66
- AF Status Indicator 68
- S Selecting the AF Area 69
- Press the <S> button 71
- Select an AF point 71
- AF Point Display Indications 72
- AI Servo AF starting position 72
- AF Area Selection Modes 73
- About the AF Sensor 76
- Lenses and Usable AF Points 77
- Select the [21] tab 85
- Select a case 85
- About Cases 1 to 6 85
- Case 2: 86
- Default settings 88
- • Tracking sensitivity: [0] 88
- • Accel./decel. tracking: [0] 88
- • AF pt auto switching: [+1] 88
- Case 6: 89
- About the Parameters 90
- J> button 93
- : Enable after One-Shot AF 95
- : Disable after One-Shot AF 95
- 23: One Shot 95
- USM lens electronic MF 95
- IR: IR AF assist beam only 96
- ON: Enable 97
- OFF: Disable 97
- ON: Continue focus search 98
- OFF: Stop focus search 98
- Lens drive when AF impossible 98
- : 61 points 99
- : Only cross-type AF points 99
- Selectable AF point 99
- : Manual select.:Spot AF 100
- : Manual selection:1 pt AF 100
- Select AF area selection mode 100
- 3 Customizing AF Functions 101
- : Separate AF pts: pt only 102
- : Separate AF pts: Area+pt 102
- : Initial AF pt selected 103
- : Manual AF pt 103
- : Selected (pre-AF, focused) 104
- : Selected (focused) 104
- OFF: Disable display 104
- : Show in field of view 106
- : Show outside view 106
- AF status in viewfinder 106
- AF Microadjustment 106
- Select [AF Microadjustment] 107
- Select [All by same amount] 107
- Press the <B> button 107
- Adjust All by Same Amount 107
- Make the adjustment 108
- Check the result of the 108
- Notes for AF Microadjustment 112
- When Autofocus Fails 113
- <MF> 114
- Focus the subject 114
- MF: Manual Focusing 114
- R: Selecting the Drive Mode 115
- Select the self-timer 117
- Take the picture 117
- Image Settings 119
- H Selecting the Image Size 123
- Select [Img type/size] 124
- Set the image size 124
- Image Size Setting Examples 125
- About RAW 127
- Set the ISO speed 130
- ISO Auto 131
- Select [Min. shutter spd.] 134
- 3 Selecting a Picture Style 135
- About the Symbols 137
- 3 Customizing a Picture Style 138
- Set the parameter 139
- V Monochrome Adjustment 140
- 3 Registering a Picture Style 141
- Select a parameter 142
- B: Setting the White Balance 143
- O Custom White Balance 144
- Registered image 147
- Select [Edit WB name] 148
- Enter text 148
- Exit the setting 148
- Select <P> 149
- Set the color temperature 149
- Select [WB Shift/Bkt.] 150
- White Balance Correction 150
- White Balance Auto Bracketing 151
- Select the setting 152
- 3 Noise Reduction Settings 153
- 3 Highlight Tone Priority 156
- Correction 159
- Selecting a Folder 161
- 3 Changing the File Name 162
- 3 File Numbering Methods 164
- Auto Reset 165
- Manual Reset 165
- Select the option to be set 166
- (provided software, p.418) 167
- 3 Setting the Color Space 168
- Exposure Control 169
- Check the display 170
- Frozen action 173
- Blurred motion 173
- Set the desired aperture 175
- Depth of Field Preview 176
- Shutter speed 177
- Aperture 177
- Set the exposure 178
- Multi-Spot Metering 180
- Setting Exposure Compensation 181
- AE Lock Effects 183
- Bulb Exposures 184
- P Multiple Exposures 186
- Set [Multi-expos ctrl] 187
- Set the [No. of exposures] 187
- Set the images to be saved 188
- Select [Continue Mult-exp] 188
- Take the first exposure 188
- 8Shoot subsequent exposures 189
- Select an image 190
- 2 Mirror Lockup 193
- Flash Photography 195
- D Flash Photography 196
- Using Non-Canon Flash Units 197
- Metered Manual Flash Exposure 198
- 3 Setting the Flash 199
- [Flash function settings] 201
- Select [Flash C.Fn settings] 204
- Set the functions 204
- Shooting with the LCD Monitor 205
- (Live View Shooting) 205
- Select [LV z/k set.] 206
- Select [Stills] 206
- Display the Live View image 206
- Select the shooting mode 207
- About the Information Display 209
- Final Image Simulation 210
- Shooting Function Settings 211
- 3 Menu Function Settings 212
- • Enable (g) 213
- • During e 213
- • Disable (E) 213
- • Mode 1 214
- • Mode 2 214
- • Disable 214
- Using AF to Focus 215
- Live Mode and 218
- Select the AF area selection 220
- Quick Mode: f 220
- Select the AF point 221
- Focusing Manually 222
- Live View Shooting Cautions 223
- Shooting Movies 225
- Select [Movies] 226
- Set [Movie rec. size] 226
- Display the image 226
- Movie microphone 227
- Recording movie 227
- Focus and shoot the movie 228
- Shutter-priority AE 228
- Aperture-priority AE 229
- Information Display 233
- Notes on Movie Shooting 234
- Shooting Still Photos 236
- 1 Press the <Q> button 238
- About Full HD 1080 241
- 3 Setting the Sound Recording 242
- 3 Silent Control 244
- 3 Setting the Time Code 245
- Movie Playback Count 246
- Drop Frame 246
- [z5] Menu 248
- Movie Shooting Cautions 249
- Image Playback 251
- Play back the image 252
- Single-Image Display 252
- Exit the image playback 253
- 3 Grid Display 253
- Sample Information for Movies 255
- Sample Histograms 256
- Select [Image jump w/6] 258
- Select the jump method 258
- Browse by jumping 258
- Magnify the image 259
- Scroll around the image 259
- 3 Magnification Settings 260
- Select [Rotate image] 261
- Rotate the image 261
- Setting Ratings 262
- Playback the image 263
- Rate the image or movie 263
- Using the <J> Button 263
- Press the <Q> button 264
- Select a function and set it 264
- Playback on a TV set 266
- Function Playback Description 269
- Check the edited movie 270
- Save the movie 271
- 3 Slide Show (Auto Playback) 272
- Set the play time and repeat 273
- Start the slide show 274
- Quit the slide show 274
- Viewing the Images on TV 275
- Press the <x> button 276
- Using HDMI CEC TV Sets 276
- J Protecting Images 279
- Protect the image 280
- Recording a Voice Memo 281
- Select [Image copy] 283
- Select [Sel.Image] 283
- Select the folder 283
- 3 Copying Individual Images 283
- Press the <J> button 284
- Select [OK] 284
- Select the target folder 284
- L Erasing Images 286
- Erase the images 287
- Select [LCD brightness] 288
- Adjust the brightness 288
- Select [Auto rotate] 289
- Set the auto rotation 289
- Post-Processing 291
- Process the image 292
- Displaying the setting screen 293
- Save the image 293
- About the Magnified View 293
- RAW Image Processing Options 294
- S Resize 297
- Sensor Cleaning 299
- Select [Sensor cleaning] 300
- Select [Clean nowf] 300
- Cleaning the Sensor Now 300
- 3 Appending Dust Delete Data 301
- About the Dust Delete Data 302
- 3 Manual Sensor Cleaning 303
- Images to a Computer 305
- Preparing to Print 306
- Press < 308
- Select [Paper settings] 308
- Q Setting the Paper Size 309
- Y Setting the Paper Type 309
- U Setting the Page Layout 309
- Set the printing effects 310
- Set the date and file number 311
- Set the number of copies 311
- Start printing 311
- Trimming the Image 313
- Handling Printer Errors 314
- Error Messages 314
- Select [Print order] 315
- Select [Set up] 315
- Set the option as desired 315
- Setting the Printing Options 315
- Press the <M> button 316
- Print Ordering 317
- 1 Prepare to print 318
- 3 Select [Print] 318
- 5 Select [OK] 318
- <1> 320
- Transfer the image 322
- Customizing the 323
- 3 Custom Functions 324
- Custom Function settings 325
- Dial direction during Tv/Av 325
- 3 Custom Function Settings 326
- Bracketing sequence 327
- Number of bracketed shots 327
- Safety shift 329
- C.Fn2: Exposure 330
- Set shutter speed range 331
- Set aperture range 331
- AE Microadjustment 332
- FE Microadjustment 332
- C.Fn3: Drive 333
- C.Fn4: Display/Operation 334
- C.Fn5: Operation 336
- Multi function lock 337
- Custom Controls 337
- J/K button function 338
- C.Fn6: Others 339
- Shutter release time lag 340
- Memo audio quality 340
- Default Erase option 340
- 85: Custom Controls 343
- AF starting point 348
- : Metering and AF start 348
- (while button pressed)] 351
- 1° Over 4° 355
- 3 Registering My Menu 357
- Save to 358
- Saved Settings 359
- Loading Camera Settings 360
- Settings Registered 362
- Reference 365
- System Map 368
- B Button Functions 370
- Shooting Settings 371
- Select [Battery info.] 372
- Connect the power cord 373
- Insert the DC Coupler 373
- Menu Settings 375
- 2: AF1 (Purple) 377
- 2: AF2 (Purple) 377
- 2: AF3 (Purple) Page 378
- 2: AF4 (Purple) 378
- 2: AF5 (Purple) Page 379
- 3: Playback 1 (Blue) 379
- 3: Playback 2 (Blue) 379
- 3: Playback 3 (Blue) Page 380
- 5: Set-up 1 (Yellow) 380
- 5: Set-up 2 (Yellow) Page 381
- 5: Set-up 3 (Yellow) 381
- 5: Set-up 4 (Yellow) Page 382
- 8: Custom Functions (Orange) 382
- 9: My Menu (Green) 382
- For Movie Shooting 383
- Troubleshooting Guide 384
- Shooting-Related Problems 385
- The card cannot be used 386
- The image is out of focus 386
- There are fewer AF points 387
- The AF points are blinking 387
- Operation Problems 393
- Display Problems 393
- Playback Problems 395
- I cannot resize the image 396
- Sensor Cleaning Problems 397
- Printing-Related Problems 397
- Image Transfer Problems 397
- 3 System Status Display 398
- Check the system status 399
- Caution Messages 399
- Erasing the Camera Status Log 400
- Error Codes 401
- Specifications 402
- • Viewfinder 403
- • Autofocus 403
- • Exposure Control 404
- • Multiple Exposures 404
- •Shutter 404
- • Drive System 405
- • External Speedlite 405
- • Live View Shooting 405
- • Movie Shooting 406
- •LCD Monitor 407
- •Playback 407
- • Post-Processing of Images 407
- • Direct Printing 408
- • Wired LAN 408
- • Image Transfer 408
- • Custom Functions 408
- • Interface 408
- • Dimensions and Weight 409
- • Operation Environment 409
- • Battery Pack LP-E4N 409
- • Battery Charger LC-E4N 409
- Trademarks 411
- About MPEG-4 Licensing 411
- Safety Warnings 413
- Software Start Guide 417
- 2 Open the disk 421
- Numerics 423
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