MG7700 seriesOnline ManualRead Me FirstPrinter FunctionsOverviewPrintingCopyingScanningTroubleshootingEnglish
Using IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Your Printer Registration IDImportant• Some models do not support this function.To add a printer by using Canon Inkjet Cloud Printing Center,
3. In the registration confirmation window, Select Yes4. In the print settings, select the display language5.Follow the instructions displayed in the
Registering User Information to Canon Inkjet Cloud Printing Center(No LCD Monitor)To use the Canon Inkjet Cloud Printing Center, you need to follow th
In the displayed screen, enter the E-mail address that you want to register, and then select Continueregistration.Note• If you enter an e-mail address
7.Follow instructions in screen display, and select OKThe registration page URL will be sent to the registered e-mail address.Access the URL in the e-
3.Register password for logging in to Canon Inkjet Cloud Printing CenterIn the My account registration screen, enter the password you want to register
Important• There are character restrictions for the Password, as shown below.• The password must be between 8 and 32 characters long, using single-byt
5. Specify the Time zone setting, and select DoneSelect your region on the list. If you cannot find your region on the list, select the one closest to
Using Canon Inkjet Cloud Printing CenterWhen the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and usethe s
Important• The available functions differ depending on the app.• The printing procedure differs depending on the app.• You need to get the account and
Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Scanning
4.In the displayed image list, select the image that you want to print, and then select Next5. Make the necessary print settings, and then select Prin
6.A print job completion message appears, and printing startsTo continue printing, select Continue, and perform the operation from Step 3.To end the p
Canon Inkjet Cloud Printing Center windowThis section describes the Canon Inkjet Cloud Printing Center screens that are displayed on yoursmartphone, t
Create new accountA new registration will be added to the Canon Inkjet Cloud Printing Center.For a new registration, you need the Printer registration
(1) Left context menu (Administrator only)When you select , the left context menu appears.When you select Mng. printer, Manage users, Group managemen
This displays the date and time the printer information was last updated. refreshes the information.• Multiuser mode (MAXIFY series only)If multiple u
Select this to add printers to be used in the Canon Inkjet Cloud Printing Center.You need a Printer registration ID to add a printer.Note• Although th
Group management screenFrom the Group management screen, you can use functions for checking group information registeredto Canon Inkjet Cloud Printing
UsersDisplays all users and mail addresses registered in the domain. PrintersDisplays all printers registered in the domain. AppsWith the default set
• Deleting a GroupTo delete a group from Canon Inkjet Cloud Printing Center, select .If you delete all groups, you must create a new one. To set a di
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 738Printing Does Not
Advanced management screenThe Advanced management screen allows you to set the management method for printer users andapps that can be used.To go to t
• Select how to manageYou can change the management method for usable apps and printers.Manage app availability by printerIf you are using multiple pr
The Administrator can change the printer name from the Mng. printer screen of the left context menu.(4) Right context menuWhen you select , the conte
Note• Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, orlanguage. : Can be used
(6) Menu areaThe following 4 menu buttons are displayed:• AppsThis displays the list of registered apps in the Display area.• ConfigThis displays th
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud PrintingCenter are displayed by category.◦ When you select
• PropertiesThis screen displays the status of the printer that is currently selected.You can check how much ink is remaining or details about an err
Tips on Using Canon Inkjet Cloud Printing Center (at Home)The Advanced management function allows you to take advantage of the many useful functions t
3.The father selects Add user, and by following the screen instructions, registers themother and child as users.After this registration is complete, t
With the default settings, only the Administrator (father) can register apps to be used or delete apps.After the Administrator (father) specifies sett
Original Is Placed Correctly, but the Scanned Image Is Slanted. . . . . . . . . . . . . . . . . . . . . . . . . . 789Scanned Image Is Enlarged (Redu
3.The father sets Manage app availability by user and selects OK4. The screen for checking the management method change appearsTo complete the setup a
Tips on Using Canon Inkjet Cloud Printing Center (at Work)The Group management function allows you take advantage of the many useful functions that th
4.The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set132
6.The senior clerk sets Manage by group (for office users) and selects OKNote•If Group management has already been set up, refer to step 10 and the su
This appears only if the selected mode is Group management.To complete the setup and display the Group management screen, select OK.Note•With the defa
11.On Printers tab, check that all printers are selected12. On Apps tab, set only Evernote app to 135
To switch between app registration/deletion, select / .To return to the Group management screen, select Close.This completes the setup of the group
1.From , select Group managementNote•This appears only if Manage by group (for office users) is set in Advanced management.2. In displayed screen, se
3.The senior clerk enters the Group name and selects OKIn this field, enter "President" as the president-only group because you will be sett
6.On the Printers tab, select printer to be used.7. On the Apps tab, set the Evernote and Facebook apps to 139
1001. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8491002. . . .
To switch between app registration/deletion, select / .To return to the Group management screen, select Close.The above procedure allows you to set
Note• This appears only if Manage by group (for office users) is set in Advanced management.2.For Apps available on printers that do not require a sec
To switch between app registration/deletion, select / .To return to the Group management screen, select Close.The above procedure sets up Evernote
2. For Require security code, select Set.3.Select printer for setting up Security code.Security codes identify individual users when multiple users ar
To send a notification e-mail only to users without a Security code, select OK.To display the Security code setup screen when each user logs in and no
7.Enter Security code that you set and Log inNote• If you have not set a Security code, set a Security code from My account, and then Log in.8.Select
1.From , select Group managementNote•This appears only if Manage by group (for office users) is set in Advanced management.2. Select Settings for the
3.On the Printers tab, clear printer that was set up for presidentTo return to the Group management screen, select Close.Important•If a user is being
What is a Security code?A Security code identifies the user when multiple other users are sharing the same printer.Important• If you are using the MAX
Adding a PrinterWith one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.The procedure for adding a printer
1730. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8831731. . . .
If your model has monochrome LCD monitorIf your model has no LCD monitor1. Check that an e-mail containing the URL has been sent to the registered e-m
Adding a PIXMA/MAXIFY Cloud Link UserSeveral people can use one printer.This section describes the user addition procedure and the user privileges.Add
• The maximum number of users that can be added for 1 printer is 20.3. Enter the e-mail address of the user to be added, and then select OKThe URL for
6.Register a password for logging in to the Canon Inkjet Cloud Printing Center.On the My Account Registration screen, enter you desired password into
Important• The user name entry field has the following character restrictions:• The user name must be between 1 and 20 characters long, using single-b
Note• When you use MAXIFY Cloud Link, a cookie for the selected user is added to the printer, and thelogin status of each user is recovered. For each
Troubleshooting Canon Inkjet Cloud Printing CenterIf an app cannot be installedIf the registered app is not in the Apps listIf the information is not
If your model has monochrome LCD monitorOn the printer operation panel, select the Setup button, and then select Web service setup ->Connection s
If the problem is not resolved, use the printer driver from your computer to perform the print job and checkwhether the data can be printed normally o
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHYUse Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or t
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9215400. . . .
Printing with Windows RTWhen you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer tothe network.For inf
Checking Printer InformationYou can check the printer status and change the printer settings using the web browser on yoursmartphone, tablet, or compu
Note• The password has been specified to the machine serial number at the time of purchase.Checking the serial number is not required if you have alre
Printer statusThis function displays printer information such as the remaining ink amount, the status, and detailederror information.You can also conn
Firmware updateThis function allows you to update the firmware and check version information.Language selectionThis function allows you to change the
Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card,etc.Loading PaperPaper Sources to Load PaperLoading Small Size Paper Such as 4"
Loading PaperPaper Sources to Load PaperLoading Small Size Paper Such as 4" x 6" (10 x 15 cm)Loading Large Size Paper Such as A4 or LetterLo
Paper Sources to Load PaperThe machine has two paper sources for feeding paper, the cassette 1 (A) and cassette 2 (B).The paper source used depends on
C: Photo paper (4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) size)Loading Large Size Photo Paper / Plain Paper or Envelopes in the
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6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9556944. . . .
Loading Small Size Paper Such as 4" x 6" (10 x 15 cm)You can load 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) size phot
3.Slide the paper guide (A) in front and (B) on the right to open the guides.4.Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in t
5.Align the paper guide (A) in front with the paper stack.For standard sizes, align the paper guide (A) with where it clicks into place.6.Slide the pa
8.Select the size and type of the loaded paper in the cassette 1 at Page size and Type, thentap Register.If a message is displayed on the screen, foll
Loading Large Size Paper Such as A4 or LetterYou can load A4, B5, A5, 8" x 10" (20 x 25 cm), Letter, or Legal-sized photo paper or plain pap
3.Slide the paper guide (A) in front and (B) on the right to open the guides.4.Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in t
Note• If paper has print side (front or back), such as photo paper, load it with the whiter side (or glossyside) facing down.• Align the paper stack w
Note•Do not load sheets of paper higher than the load limit mark (G).•Keep the paper stack height below the tabs (H) of the paper guides.7.Insert the
8.Select the size and type of the loaded paper in the cassette 2 at Page size and Type, thentap Register.If a message is displayed on the screen, foll
Loading EnvelopesYou can load Envelope DL and Envelope Com 10 in the cassette 2.The address is automatically rotated and printed according to the enve
Notes on Site Usage and CookiesNotes on Site UsageHow to PrintNotes on Site Usage• Five years after a product is discontinued, its setup file is made
3.Slide the paper guide (A) in front and (B) on the right to open the guides.4.Load the envelopes WITH THE ADDRESS SIDE FACING DOWN, and place them in
5.Align the paper guide (A) in front with the envelopes.6.Slide the paper guide (B) on the right to align the right and left guides with both sides of
8.Select the size and type of the loaded envelopes in the cassette 2 at Page size and Type,then tap Register.Paper Settings9.Holding both sides of the
Placing a Printable DiscCautions When Printing on a Printable DiscBefore Placing a Printable DiscPlacing a Printable DiscRemoving a Printable DiscHow
Cautions When Printing on a Printable Disc• Be sure to use the disc tray supplied with this machine. It has a "J" on the upper side.• Do not
Before Placing a Printable DiscThe following items are needed to print onto the printable disc:• disc tray (supplied with the machine)* Use the disc t
Placing a Printable DiscTo print onto a printable disc, place it on the disc tray supplied with the machine, then insert it into themachine.This proce
5.Place the disc tray on the disc tray guide.Note•The disc tray may be ejected after a specified period of time has elapsed. In this case, follow theo
Removing a Printable Disc1. Pull out the disc tray.2.Close the disc tray guide.Important• If the disc tray guide is opened, you cannot print on paper
4.Close the paper output tray.5.Attach the disc tray onto the cassette 1.How to Detach / Attach the Disc TrayNote•If a message is displayed on the scr
• In Mozilla Firefox1. Select (Menu) > Print > Page Setup...2. Select the Print Background (colors & images) checkbox in Format & Opt
How to Detach / Attach the Disc TrayDetaching the disc traySlide the disc tray to the side on the back of the cassette 1 and raise it to detach.Import
Loading OriginalsLoading Originals on the Platen GlassHow to Load Originals for Each FunctionOriginals You Can LoadHow to Detach / Attach the Document
Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Originals Y
How to Load Originals for Each FunctionLoad the original in the correct position according to the function to use. If you do not load the originalcorr
Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more spacebetween the edges (diagonally striped area) of the platen glas
Originals You Can LoadItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/
How to Detach / Attach the Document CoverDetaching the document cover:Hold up the document cover vertically and then tip it back.Attaching the documen
Inserting the Memory CardBefore Inserting the Memory CardInserting the Memory CardRemoving the Memory Card197
Before Inserting the Memory CardThe following types of memory cards and image data are compatible with the machine.Important• If you took and saved ph
Printable Image Data• This machine accepts images taken with a camera compliant with the Design rule for Camera Filesystem (Exif 2.2/2.21/2.3 complian
ContentsNotes on Site Usage and Cookies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Using This Online Manual. . . . . .
Using This Online ManualSymbols Used in This DocumentTouch-enabled Device Users (Windows)Symbols Used in This DocumentWarningInstructions that, if ign
Inserting the Memory CardImportant• When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp isflashing, the ma
Insert the following types of memory cards into the right card slot:• SD Secure Digital memory card, SDHC memory card• miniSD Card*, miniSDHC Card*• m
Removing the Memory CardImportant• If you used the card slot as the memory card drive of a computer, you must perform the "safe removal"oper
Replacing InkReplacing InkChecking Ink Status203
Replacing InkWhen remaining ink cautions or errors occur, the message will appear on the touch screen to inform you ofthe error. Take appropriate acti
Important•Do not touch other parts besides the ink tanks.•Handle the ink tank carefully to avoid staining of clothing or the surrounding area.•Discard
6.Lift up the tab on the orange protective cap (F) to remove it off GENTLY.Important•Do not push the sides of the ink tank. If you push the sides of t
8.Press on the top of the ink tank until the ink tank snaps firmly into place.Make sure that the ink lamp lights up.Important•You cannot print if the
Important• When opening or closing the operation panel, do not touch the buttons and touch screen on theoperation panel. Doing so may result in an une
Checking Ink StatusChecking the Ink Status with the Touch Screen on the MachineChecking the Ink Status with the Ink LampsYou can also check the ink st
Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co
Checking the Ink Status with the Touch Screen on the Machine1. Make sure that the power is turned on, and display the HOME screen.If the HOME screen i
Checking the Ink Status with the Ink Lamps1. Make sure that the power is turned on, then, holding both sides of the paper output tray,gently open it.2
If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machinecannot print. Check the error message displayed o
MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu
If Printing is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadCleaning
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled
From the computerCleaning the Print Heads (Windows)Cleaning the Print Heads (Mac OS)After cleaning the print head, print and examine the nozzle check
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r
The confirmation screen will appear.8.Tap Yes.The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touchsc
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p
1. Definitions."License" shall mean the terms and conditions for use, reproduction, and distribution as defined bySections 1 through 9 of th
The screen will return to the Maintenance screen.For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, orin
Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani
The confirmation screen will appear.8.Tap Yes.The machine starts cleaning the print head.Do not perform any other operations until the machine complet
Cleaning the Print Head DeeplyIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the p
The confirmation screen will appear.8.Tap Yes.The machine starts cleaning the print head deeply.Do not perform any other operations until the machine
Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the
7. Tap Auto head alignment.The confirmation screen will appear.8.Tap Yes.The print head alignment sheet will be printed and the print head position wi
Aligning the Print Head ManuallyIf printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print headpositi
The confirmation screen will appear.Note•To print and check the current head position adjustment values, select Print the head alignmentvalue.8.Tap Ye
Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks.A: Unnoticeable vertical streak
their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patentlitigation against any entity (including a cro
The second pattern is printed.Important•Do not open the operation panel while printing is in progress.14. Look at the second pattern, tap I to check t
17. Look at the third pattern, tap a to check the printed patterns, then tap the number of thepattern in column a that has the least noticeable horizo
Performing Maintenance Functions from Your Computer (Mac OS)Cleaning the Print HeadsPrinting a Nozzle Check PatternAligning the Print Head PositionChe
Cleaning the Print HeadsThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print headcleaning if printing is f
Deep CleaningDeep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts donot resolve the print head problem.1. S
Related TopicPrinting a Nozzle Check Pattern235
Printing a Nozzle Check PatternThe nozzle check function allows you to check whether the print head is working properly by printing anozzle check patt
Aligning the Print Head PositionPrint head alignment corrects the installation positions of the print head and improves deviated colors andlines.This
Aligning the Print Head Position ManuallyPrint head alignment corrects the installation positions of the print head and improves deviated colors andli
Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks.(A) Least noticeable vertical s
goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damagesor losses), even if such Contributor has been advised
Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks.(A) Least noticeable vertical s
Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeablehorizontal stripes.(A) Least noticeable horizont
Checking the Ink Status from Your ComputerYou can check the detailed information such as the remaining ink level and the ink tank types of your model.
CleaningCleaning the Exterior of the MachineCleaning the Platen Glass and Document CoverCleaning the Paper Feed RollerCleaning the Inside of the Machi
Cleaning the Exterior of the MachineBe sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently.Smoo
Cleaning the Platen Glass and Document CoverImportant• Be sure to turn off the power and unplug the power cord before cleaning the machine.• Do not us
Cleaning the Paper Feed RollerIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean t
9. Make sure that the paper feed roller has stopped rotating, then follow the message to loadplain paper as follows in the paper source you selected i
Cleaning the Inside of the Machine (Bottom Plate Cleaning)Remove stains from the inside of the machine. If the inside of the machine becomes dirty, pr
9. Load only this sheet of paper in the cassette 2 with the ridges of the creases facing up andthe edge of the half with no crease facing to the far s
Enter keywords in the search window and click (Search).You can search for target pages in this guide.Entry example: "(your product's model
250
Cleaning the Pad in the CassetteIf the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected.Follow the p
OverviewSafetySafety PrecautionsRegulatory InformationMain Components and Their UseMain ComponentsPower SupplyUsing the Operation PanelChanging Settin
Canceling a Print JobKeeping Print Quality HighTransporting Your PrinterLegal Restrictions on Scanning/CopyingSpecifications253
SafetySafety PrecautionsRegulatory Information254
Safety PrecautionsChoosing a location• Do not install the machine in a location that is unstable or subject to excessive vibration.• Do not install th
Regulatory InformationFor models containing lithium battery• Dispose of used batteries according to the local regulations.• Risk of explosion if batte
Users in CanadaThis device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions:(1) this
vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usledpotencijalno opasnih materijala koji se uglavnom vezuj
Main Components and Their UseMain ComponentsPower SupplyUsing the Operation Panel259
Note• The displayed screen varies depending on your product.• Searching for Application FunctionsEnter your application's name and a keyword for
Main ComponentsFront ViewRear ViewInside ViewOperation Panel260
Front View(1) operation panelUse to change the settings of the machine or to operate it. Also, lift and open it to replace an ink tank, tocheck the in
(7) cassette 1Load 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) size photo paper into the cassette, and insert it into themachine.
Rear View(1) rear coverDetach when removing jammed paper.(2) power cord connectorPlug in the supplied power cord.(3) USB portPlug in the USB cable to
Inside View(1) card slotInsert a memory card.Before Inserting the Memory Card(2) Access lampLights or flashes to indicate the memory card status.Inser
Operation Panel* All buttons and lamps on the operation panel are shown lit in the figure below for explanatory purposes.Only available buttons will b
Note• When buttons on the operation panel are touched, the machine generates keypad or alarm sounds asnecessary. The sound volume can be adjusted in S
Power SupplyConfirming that the Power Is OnTurning the Machine On and OffNotice for the Power Plug/Power CordNotice for Unplugging the Power Cord267
Confirming that the Power Is OnThe POWER lamp is lit when the machine is turned on.Even if the buttons on the operation panel and the touch screen dis
Turning the Machine On and OffTurning on the machine1. Touch the ON button to turn on the machine.The POWER lamp flashes and then remains lit.Confirmi
Using the MachinePrinting Photos from a ComputerCopying OriginalsPrinting PhotosPrinting a Disc Label from a ComputerCopying a Disc Label27
Important• When you unplug the power cord after turning off the machine, be sure to confirm that thePOWER lamp is off.Note•You can set the machine to
Notice for the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual describ
Notice for Unplugging the Power CordTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, touch the ON butto
Using the Operation PanelThe operation panel consists of the touch screen (A) and buttons (B) that light up.Touch the HOME screen on the touch screen
• Strongly pressing the touch screen.• Pressing the touch screen with other than your finger (especially with sharpened tips, such as onballpoint pens
Use to view lists of items or move sliders.An Operation Example of the touch screenExample: The touch screen operation on the photo selection screen i
Flick left or right and tap the date of photos to display.Tap F to enlarge/reduce the photo.Tap K to enlarge the photo and L to reduce it.Drag your fi
This opens another list of items. Drag it in the same manner and tap a setting.277
Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope
Changing Printer Settings from Your Computer (Mac OS)Registering a Changed Printing ProfileManaging the Printer PowerReducing the Printer NoiseChangin
Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.This section uses windows displayed when the Windows 8.
Registering a Changed Printing ProfileYou can name and register the printing profile you made in the Print Dialog. The registered printing profilecan
In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears,select the name of the printing profile to be dele
Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is
Reducing the Printer NoiseThe silent function allows you to reduce the operating noise of this printer. Select when you wish to reducethe operating no
3. Apply the settingsMake sure that the printer is on and click Apply.Click OK when the confirmation message appears.The settings are enabled hereafte
Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as
3. Apply the settingsClick Apply and when the confirmation message appears, click OK.The printer operates with the modified settings hereafter.286
Changing Settings from Operation PanelChanging Settings from Operation PanelPrint settingsLAN settingsDevice user settingsPictBridge print settingsLan
Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp
You can select the setting menus below.Print settingsLAN settingsDevice user settingsPictBridge print settingsLanguage selectionHome screen background
If a message is displayed on the screen, follow the directions in the message to complete registration.6.Open the paper output tray (A).7.Click the My
Print settings• Prevent paper abrasionUse this setting only if the print surface becomes smudged.Important• Be sure to set this back to OFF after prin
LAN settings• Change LANEnables either wireless LAN, wired LAN, or direct connection. You can also disable all.• Wireless LAN setupSelects the setup m
Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2-PSK(TKIP)/WPA2-PSK(AES)IPv4 address XXX. XXX. XXX. XXX (12 chara
Printer name XXXXXXXXXXXXXXX (up to 15 characters)Bonjour service name XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX (up to 52 characters)(&quo
You can print out the network settings of the machine such as its IP address and SSID.For more information on the machine's network setting is pr
Note• You cannot use the same service name as that already used for other LAN connecteddevices.◦ LPR protocol settingEnables/disables the LPR setting.
Device user settings• Date display formatChanges the display format of dates when printed.Note• When ON is selected for Print date on the print settin
◦ Auto power onSelecting ON enables the machine to turn on automatically when a scanning command from acomputer or printing data is sent to the machin
PictBridge print settingsYou can change the print settings when printing from a PictBridge (Wireless LAN) compliant device.Set the print settings to D
brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects eachscene with the most suitable color, brightness
Before Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Requirements for Canon
9.Click the folder (D) with photos you want to print.10.Click the photos (E) you want to print.For Windows:To select two or more photos at a time, cli
Note• If your printable disc is the recommended disc, tap Recommended disc for the suitable densityprinting. If not, tap Other disc.300
Language selectionChanges the language for the messages and menus on the touch screen.301
Home screen background colorSelects the background color of the HOME screen. You can select black or white.302
Firmware updateYou can update the firmware of the machine, check the firmware version, or perform settings of anotification screen, a DNS server and a
Cassette settingsBy registering the paper size and the media type loaded in the cassette, you can prevent the machine frommisprinting by displaying th
Reset settingYou can set the settings back to the default.• Web service setup onlySets the Web service settings back to the default.• LAN settings onl
ECO settingsThis setting allows you to use automatic duplex printing as a default to save paper and to turn on/off themachine automatically to save el
Using the Operation Panel3. Tap Energy saving settings.4. Specify settings as necessary.A. Tap to specify the length of time to turn the machine off a
Quiet settingEnables this function on the machine if you want to reduce the operating noise, such as when printing atnight.Follow the procedure below
Setting Up Card Slot as Memory Card Drive of ComputerSetting Up Card Slot as Memory Card Drive of Computer309
For Mac OS:Click OK when the confirmation message appears, then click Print.Note• My Image Garden lets you use images on your computer, such as photos
Setting Up Card Slot as Memory Card Drive of ComputerThe card slot of the machine can also be used as the memory card drive of the computer.Important•
Important• If you use the card slot as the memory card drive of the computer, you need to perform a "safe removal"operation on your computer
Network ConnectionNetwork Connection Tips312
Network Connection TipsDefault Network SettingsCannot Proceed beyond Printer Connection Screen/Connect Cable ScreenAnother Printer Found with Same Nam
Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPCommunication mode InfrastructureWireless LAN security
Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a
Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the machin
Printing Network SettingsUse the operation panel to print the machine's current network settings.Important• The network settings printout contain
Encryption Encryption method None/WEP/TKIP/AESWEP Key Length WEP key length (bits) Inactive/128/64Authentication Authentication method None/auto/open/
Default Gateway *2 Default gateway XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXXIPsec *3 IPsec setting ActiveSecurity Protocol *3 Security method –Wired LAN
Copying OriginalsThis section describes how to load originals and copy them to plain paper.1. Pull out the cassette 2 from the machine.2.Load the pape
Primary Server Primary server address XXX.XXX.XXX.XXXSecondary Server Secondary server address XXX.XXX.XXX.XXXProxy Server Proxy server setting Enable
Network Communication (Mac OS)Checking and Changing Network SettingsNetwork Communication Tips321
Checking and Changing Network SettingsIJ Network ToolCanon IJ Network Tool ScreenCanon IJ Network Tool MenusChanging Settings in Wireless LAN SheetCha
IJ Network ToolIJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installedwhen the machine is se
Canon IJ Network Tool ScreenThis section describes the items displayed on the Canon IJ Network Tool screen.1.UtilitiesModifies the settings of the mac
4. Configuration...Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of theselected printer.Note• Th
Canon IJ Network Tool MenusThis section describes the menus in Canon IJ Network Tool.1. Canon IJ Network Tool menuAbout Canon IJ Network ToolDisplays
Changing Settings in Direct Connection4. Help menuInstructionsDisplays this guide.327
Changing Settings in Wireless LAN SheetTo change the wireless network settings of the printer, connect the printer and the computer with a USBcable te
Direct ConnectionConnects external wireless communication devices (e.g. computers, smartphones, or tablets)to the printer using it as an access point
If a message is displayed on the screen, follow the directions in the message to complete registration.6.Open the paper output tray (A).7.Extend the p
Use WPA/WPA2Transmission is encrypted using a network key you specified.The security has been strengthened more than WEP.If a network key has not been
Note• Signal strength is displayed as follows.: Good: Fair: Poor•Type of encryption is displayed as follows.Blank: No encryptionWEP: WEP is setWPA/WPA
Changing WEP Detailed SettingsNote• This function is not available depending on the printer you are using.To change the wireless network settings of t
2. Key Length:Select either 64 bit or 128 bit.3.Key Format:Select either ASCII or Hex.4. Key ID:Select the Key ID (index) set to the wireless router.N
Changing WPA/WPA2 Detailed SettingsNote• This function is not available depending on the printer you are using.To change the wireless network settings
Note• This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).335
Changing Settings in Wired LAN SheetNote• This function is not available depending on the printer you are using.• Enable the wired LAN setting of the
Changing Settings in Admin Password SheetNote• You cannot change the settings when using the direct connection (access point mode).1. Start up IJ Netw
A screen is displayed asking you for confirmation before the settings are sent to the printer. If you clickOK, the settings are sent to the printer an
Monitoring Wireless Network StatusNote• This function is not available depending on the printer you are using.• When using the machine over the wired
13.Confirm the paper settings, then touch the Black button or Color button (G).Important• Do not open the document cover until copying is complete.Not
The wireless connection may use the same frequency band as microwave ovens and othersources of radio interference. Try to keep the printer and the wir
Changing Settings in Direct ConnectionNote• This function is not available depending on the printer you are using.• Depending on the printer you are u
Important•You cannot change the encryption method or password depending on the printer you are using.•If you cannot change the settings from the scree
Initializing Network SettingsImportant• Note that initialization erases all network settings on the machine, and printing or scanning operationfrom a
Viewing Modified SettingsThe Confirmation screen is displayed after you modified the printer settings on the Configuration screen.When you click OK on
Network Communication TipsUsing Card Slot over NetworkTechnical TermsRestrictions345
Using Card Slot over NetworkNote• This function is not available depending on the printer you are using. To make sure whether thisfunction is availabl
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiplecomputers can read files from a memory card in
Technical TermsIn this section, technical terms used in the manual are explained.ABCDFIKLMNPRSTUWA• Access point modeThe machine is used as a wireless
• Authentication MethodThe method that a wireless router uses to authenticate a printer through a wireless LAN. The methodsare agreeable each other.Wh
Printing PhotosThis section describes how to print photos on a memory card.1. Pull out the cassette 1 from the machine.2.Load the paper stack vertical
F• FirewallIt is a system that prevents an unlawful computer access in the network. To prevent, you can use thefirewall function of a broadband router
• Key LengthLength of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a morecomplex WEP key.L• Link QualityThe sta
R• RouterA relay device to connect to another network.S• Signal LevelThe strength of the signal received by the printer from the wireless router is in
U• USBSerial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging themwithout turning off the power.W• W
This encrypted key is used to perform WPA2 Personal authentication.The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit
RestrictionsIf you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you shouldset a network key (WEP or WPA/WPA
Ensuring Optimal Printing ResultsInk TipsPrinting TipsCheck Paper Settings Before PrintingSet Cassette Paper Information After Loading PaperCanceling
Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing.When you use the Canon printer for t
Printing TipsCheck the machine status before printing!• Is the print head OK?If a print head nozzle is clogged, print will be faint and papers will be
Check Paper Settings Before PrintingBefore printing, make paper settings in the operation panel or the computer screen.There are various types of pape
If a message is displayed on the screen, follow the directions in the message to complete registration.6.Open the paper output tray (A).7.Insert the m
Set Cassette Paper Information After Loading PaperWhen you insert a cassette into the machine after loading paper, the screen for setting the type and
Canceling a Print JobNever touch the ON button!If you touch the ON button while printing is in progress, the print data sent from the computer queues
Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th
Transporting Your PrinterWhen relocating the machine for changing your living place or repairing it, make sure of the following.Important• Pack the ma
364
Legal Restrictions on Scanning/CopyingIt may be unlawful to make copies of, scan, print, or use reproductions of the following documents.The list prov
SpecificationsGeneral SpecificationsPrinting resolution (dpi) 9600* (horizontal) x 2400 (vertical)* Ink droplets can be placed with a pitch of 1/9600
* With the Print Head and ink tanks installed.Print Head/Ink Total 6656 nozzles (PgBK 1024 nozzles, Y/DyeBK each 512 nozzles, C/M/GYeach 1536 nozzles)
WPS (Push button configuration/PIN code method)WCN (WCN-NET)Cableless setupOther Features: Administration passwordMinimum System RequirementsConform t
• Windows: .NET Framework 4 or 4.5 must be installed to use the Windows software.• Windows: XPS Essentials Pack is required to print on Windows XP.• W
Important• Do not remove the memory card during printing. Data on the memory card may be damaged.Note• Your machine is equipped with many other conven
Information about PaperMedia Types You Can UsePaper Load LimitMedia Types You Cannot UseBefore Printing on Art PaperPrinting AreaPrinting AreaOther Si
Media Types You Can UseTo get the best printing result, choose paper suitable for printing. Canon provides various types of papersuitable for document
Printing from Digital Camera• You can use non-Canon genuine art paper. For details, access our website.You cannot print in the top and bottom 1.38 inc
* You can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m2).Do not use heavier or lighter paper (except for Canon genuine paper),
Paper Load LimitCommercially Available PapersMedia Name Cassette 1 Cassette 2 Paper Output TrayPlain Paper (including recycledpaper)*1N/A*2 Approx. 12
Paper for printing business documents:Media Name <Model No.> Cassette 1 Cassette 2 Paper Output TrayHigh Resolution Paper <HR-101N> N/A*2
Media Types You Cannot UseDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe machine to
Before Printing on Art PaperWhen using art paper, dust is liable to be generated. It is therefore recommended that paper dust beremoved on art paper j
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Printing AreaPrinting AreaOther Sizes than Letter, Legal, EnvelopesLetter, LegalSizes for Art PaperEnvelopesPrintable Discs379
Printing a Disc Label from a ComputerThis section describes how to print photos on a printable disc with My Image Garden.This section uses windows dis
Printing AreaTo ensure the best print quality, the machine allows a margin along each edge of media. The actualprintable area will be the area inside
Other Sizes than Letter, Legal, EnvelopesSize Printable Area (width x height)A5 5.56 x 7.95 inches (141.2 x 202.0 mm)A4 8.00 x 11.38 inches (203.2 x 2
Letter, LegalSize Printable Area (width x height)Letter 8.00 x 10.69 inches (203.2 x 271.4 mm)Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended
Sizes for Art PaperA limit is set to prevent printing along a 1.38 inch (35 mm) margin on the top and bottom edges when apaper size for art paper is s
B: 1.38 inches (35.0 mm)C: 0.25 inch (6.4 mm)D: 0.25 inch (6.3 mm)384
EnvelopesSize Recommended Printing Area (width x height)Envelope DL 3.88 x 7.20 inches (98.8 x 183.0 mm)Envelope Com 10 3.68 x 8.04 inches (93.5 x 204
Printable DiscsThe printing area of the printable disc is from 0.67 inch (17 mm) of the internal diameter to 0.04 inch (1 mm)from the external diamete
Administrator PasswordDepending on the printer you are using, an administrator password is specified at the time of purchase.The password is either &q
AuthenticationEnter the password when the authentication screen is displayed.Administrator PasswordYou need to enter the user name as well as the pass
Where Serial Number Is LocatedThe printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumericcharacters (fo
4. Click OK (D).5.When a dialog screen is displayed, click OK.6.Click Add Image (E), then select photos to print onto the disc label.Note• The layout
List of Function for Each ModelSee below to check the models you can/cannot use the card slot via a network.MG seriesMX series / MB series / E series
PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Printing from Digital CameraPaper Settings391
Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (Mac OS Printer Driver)Printing Us
Printing from Application Software (Mac OS Printer Driver)Printing with Easy Setup BasicVarious Printing MethodsChanging the Print Quality and Correc
Printing with Easy SetupThe simple setup procedure for carrying out appropriate printing on this printer is as follows:1. Check that the printer is tu
5. Select Quality & Media from the pop-up menu6.Select the media typeFor Media Type, select the same paper type loaded in the printer.7. Check the
Important• The paper size determines whether the cassette 1 or cassette 2 is used. The cassette to be usedis displayed below Paper Source.8.Select the
Important• If you check the Do not show again check box when a guide message is displayed before printingstarts, this will stop any more guide message
Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri
Canon genuine papers (Original Products)Media name <Model No.> Media Type in the printer driverCassette paper information registered on theprint
Replacing Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203Replacing Ink. .
For Mac OS:Click OK when the confirmation message appears, then click Print.When the confirmation message appears again, click OK.11.Open the paper ou
Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will
Various Printing MethodsSetting the Number of Copies and Printing OrderSetting the Stapling MarginExecute Borderless PrintingScaling the Printing to F
Setting the Number of Copies and Printing OrderCollate pages + Reverse Collate pages + Normal ReverseThe procedure for specifying the number of copies
5.Complete the setupClick Print.When you execute print, the specified number of copies will be printed with the specified printing order.Important• Wh
Setting the Stapling MarginThe procedure for setting the margin width and the staple side is as follows:1.Select Margin from the pop-up menu on the Pr
Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight
Important•When the Amount of Extension slider is set to the rightmost position, the back side of thepaper may become smudged.4.Complete the setupClick
Important• When the amount of extension is decreased, an unexpected margin may be produced on the print,depending on the size of the paper.Note• When
Scaling the Printing to Fit the Paper SizeThe procedure for printing a document that is automatically enlarged or reduced to fit the page size to beus
Click Print.When you execute print, the document will be enlarged or reduced to fit to the page size.409
14.Place the disc tray on the disc tray guide.Insert the disc tray straight until the arrow ( ) on the disc tray guide is almost aligned with the arro
Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Select the printerIn the Page Setup Dialog, select
Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor
4. Complete the setupClick Print.When you execute print, the specified number of pages will be arranged on each sheet of paper in thespecified order.4
Duplex PrintingThe procedure for printing data on both sides of one sheet of paper is as follows:1.Set duplex printingCheck the Two-Sided check box in
For Two-Sided, select either Long-Edge binding or Short-Edge binding.4. Select Margin from the pop-up menu on the Print Dialog5.Set the stapling margi
Related TopicChanging the Printer Operation Mode415
Printing on PostcardsThis section describes the procedure for postcard printing.1. Load postcard on the printer2. Select paper size in the Print Dialo
Setting Paper Dimensions (Custom Size)You can specify the height and width of paper when its size cannot be selected from the Paper Size menu.Such a p
Changing the Print Quality and Correcting Image DataSetting the Print Quality Level (Custom)Printing a Color Document in MonochromeAdjusting ToneSpeci
Setting the Print Quality Level (Custom)The print quality level can be set in the Custom.The procedure for setting the print quality level is as follo
Copying a Disc LabelThis section describes how to copy the label of an existing disc (BD/DVD/CD, etc.) and print it on a printabledisc.1. Touch the HO
Printing a Color Document in MonochromeThe procedure for printing a color document in monochrome is as follows:1.Select Quality & Media from the p
Adjusting ToneWhen printing black and white photos, you can produce the cooling effects of cool colors and the warmingeffects of warm colors.Cool is s
6.Complete the setupClick Print.When you execute print, the color document is converted to grayscale data with adjusted tones. It allowsyou to print t
Specifying Color CorrectionYou can specify the color correction method suited to the type of document to be printed.Normally, the printer driver adjus
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)Interpreting the ICC Profile424
Optimal Photo Printing of Image DataWhen people print images taken with digital cameras, they sometimes feel that the printed color tones differfrom t
Adjusting Colors with the Printer DriverYou can specify the color correction function of the printer driver to print with color tints that most people
Printing with ICC Profiles (Specifying an ICC Profile from theApplication Software)When you print from Adobe Photoshop, Canon Digital Photo Profession
Adjusting BrightnessAdjusting IntensityAdjusting Contrast428
Printing with ICC Profiles (Specifying an ICC Profile from thePrinter Driver)Print from an application software that cannot identify or specify input
6.Open the document cover (G).7.Load the copy source (BD/DVD/CD, etc.) WITH ITS LABEL SIDE DOWN on the platenglass.8.Close the document cover.9.Tap OK
Interpreting the ICC ProfileWhen you need to specify the printer profile, select the ICC profile for the paper to print on.The ICC profiles installed
Adjusting Color BalanceYou can adjust the color tints when printing.Since this function adjusts color balance of the output by changing the ink ratios
3. Complete the setupClick Print.When you execute print, the document is printed with the adjusted color balance.Important• When the Grayscale Printin
Adjusting BrightnessYou can change the brightness of the overall image data during printing.This function does not change pure white or pure black but
Related TopicsSetting the Print Quality Level (Custom)Specifying Color CorrectionAdjusting Color BalanceAdjusting IntensityAdjusting Contrast434
Adjusting IntensityYou can dilute (brighten) or intensify (darken) the colors of the overall image data during printing.The following sample shows the
Related TopicsSetting the Print Quality Level (Custom)Specifying Color CorrectionAdjusting Color BalanceAdjusting BrightnessAdjusting Contrast436
Adjusting ContrastYou can adjust the image contrast during printing.To make the differences between the light and dark portions of images greater and
Important• If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable.Related TopicsSetting the Print Quality
Overview of the Printer DriverCanon IJ Printer DriverHow to Open the Printer Driver Setup WindowPage Setup DialogPrint DialogQuality & MediaColor
13.Place the printable disc with the printable surface facing up on the disc tray.The disc tray is attached in the back of the cassette 1.14.Place the
Canon IJ Printer DriverThe Canon IJ printer driver (called printer driver below) is a software that is installed on your computer forprinting data wit
How to Open the Printer Driver Setup WindowYou can display the printer driver setup window from the application software you are using.Opening the Pag
Page Setup DialogIn the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in theprinter or the scaling ratio.
Print DialogIn the Print dialog, you can set paper type and print quality to start printing.To open the Print dialog, you typically select Print... fr
LayoutYou can set page layout printing.Use Reverse page orientation to change the paper orientation, and use Flip horizontally to printa mirror image
Quality & MediaThis dialog allows you to create a basic print setup in accordance with the paper type. Unless specialprinting is required, normal
QualityWhen you select Custom in Print Quality, you can use the slider bar to adjust the print qualitylevel.Grayscale PrintingSet grayscale printing.
Color OptionsThis dialog allows you to adjust the print color as you like. If the color of the printed image is not asexpected, adjust the properties
ToneSets the color adjustment for monochrome printing.Dragging the slider to the right makes the tones redder (warm tones), while dragging the slider
Borderless PrintingThis dialog allows you to adjust the amount of the document that extends off the paper when borderlessprinting is performed.Amount
The disc tray is drawn into the machine, then copying will start.After copying is complete, pull the disc tray out from the machine.Important• Do not
MarginThis dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper.MarginSpecify the amount of margin sp
Canon IJ Printer UtilityThe Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer.What You Can Do w
Opening the Canon IJ Printer UtilityTo open the Canon IJ Printer Utility, follow the steps below.1. Open System Preferences, and select Printers &
Maintenance of this PrinterCleaning the Print HeadsPrinting a Nozzle Check PatternAligning the Print Head PositionChecking the Ink Status from Your Co
Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat
Deletes the specified print job.Stops printing the specified document.Resumes printing the specified document.Displays the print job information.Stops
Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo
Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri
Updating the Printer DriverObtaining the Latest Printer DriverDelete the Unnecessary Canon IJ Printer from the Printer ListBefore Installing the Print
Obtaining the Latest Printer DriverBy updating the printer driver to the latest version of the printer driver, unresolved problems may be solved.You c
Printer FunctionsConnect Wirelessly with Ease in "Direct Connection"Print Photos Easily Using My Image GardenCreate and Print Personalized D
Delete the Unnecessary Canon IJ Printer from the Printer ListA Canon IJ Printer that you no longer use can be deleted from the printer list.Before del
Before Installing the Printer DriverThis section describes the items that you should check before installing the printer driver. You should alsorefer
Installing the Printer DriverYou can access our web site through the Internet and download the latest printer driver for your model.The procedure for
Printing Using Canon Application SoftwareMy Image Garden GuideEasy-PhotoPrint+ Guide463
My Image Garden GuideYou can learn about the operations and screens of MyImage Garden.For Windows:Latest VersionMy Image Garden V3.2.xIt is recommende
Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print465
Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,
Printing with Google Cloud PrintThe machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).By using G
LAN connection with the machine and internet connection are required to delete the machine fromGoogle Cloud Print. Internet connection fees apply.468
Getting Google AccountTo print with Google Cloud Print, you need to get Google account and register the machine with GoogleCloud Print in advance.Note
Connect Wirelessly with Ease in "Direct Connection"The machine supports "direct connection" in which you can connect to the machin
Registering Machine with Google Cloud PrintThe machine can be registered to Google Cloud Print with the following two methods.Registration Using Googl
3. Tap Web service setup.4. Tap Web service connection setup -> Google Cloud Print setup -> Register withGoogle Cloud Print.Note•If you have a
Printing from Computer or Smartphone with Google Cloud PrintWhen you send print data with Google Cloud Print, the machine receives the print data and
2. Start Google Chrome browser on your computer.3. Select Sign in to Chrome... from (Chrome menu).4. Log in to your Google account.5.Select Print...
1. Make sure machine is turned on.2. Flick HOME screen and tap Setup.Using the Operation Panel3.Tap Web service inquiry.Note•If you have not regis
6.Select Change... next Destination.7.Select Canon MG7700 series in Local Destinations.8.Select Print.When the preparation for printing with Google Cl
Deleting Machine from Google Cloud PrintIf the machine's owner changes or if you want to re-register the machine, delete it from Google Cloud Pri
4. Tap Web service connection setup -> Google Cloud Print setup -> Delete fromGoogle Cloud Print.5. When confirmation screen to delete machine i
Printing from an AirPrint-enabled Printer with MacUsing AirPrint to print from your iPhone, iPad, iPod touch, or Mac.AirPrint enables you to print pho
Note• If the machine's Auto Power On function is enabled, the machine is turned on automaticallywhen it receives the print data.2. Load paper.3.P
Print Photos Easily Using My Image GardenOrganize Images EasilyIn My Image Garden, you can register the names of people and events to photos.You can o
Printing from Smartphone/TabletPrinting Directly from Smartphone/TabletPrinting Using a Web Service480
Printing Directly from Smartphone/TabletAndroid PrintPrinting from an AirPrint-enabled Printer with iOS DeviceUsing Machine with Direct ConnectionPrin
Android PrintUse the Canon printing plug-inCanon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on GooglePl
Printing from an AirPrint-enabled Printer with iOS DeviceUsing AirPrint to print from your iPhone, iPad, iPod touch, or Mac.AirPrint enables you to pr
3. Tap operation icon to display menu options from applications of your iOS device.The figure below is an example of when printing from the iPad web b
Note• Printer Options differ depending on the application that you are using.6. When printing file type that has multiple pages, such as PDF file, tap
Deleting Print JobTo delete a print job with AirPrint, use one of the following two methods:• From machine: Use Stop button to cancel the print job.•
Using Machine with Direct ConnectionDirect connection allows you to print or scan by connecting the machine to a device such as a smartphoneor tablet
The Change LAN screen is displayed.Note•You can also display the Change LAN screen following the procedure below.1. Flick HOME screen and tap Setup.
Printing Network Settings1. Turn on wireless communication on your device.Enable "Wi-Fi" on your device's "Setting" menu.For
Place Photos AutomaticallyDelightful items are created easily as the selected photos are placed automatically according to thetheme.Other Various Func
3. Tap LAN settings.4. Tap Change LAN.2. Tap Activate wireless LAN.If you do not use the machine over wireless LAN, select Activate wired LAN or Disab
1. Tap touch screen.2. Enter device name (up to 32 characters).3.Tap OK to finish entering device name.4. Tap OK to finish specifying device name.• To
Printing by Placing a Smartphone over MachineThe machine supports NFC (Near Field Communication), a short-range wireless communication technology.By p
TroubleshootingCannot Print/Scan from NFC Compliant Device493
Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print494
Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,
Printing with Google Cloud PrintThe machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).By using G
LAN connection with the machine and internet connection are required to delete the machine fromGoogle Cloud Print. Internet connection fees apply.497
Printing Using Operation PanelPrinting Photo DataPrinting Templates Such as Lined or Graph PaperPrinting Documents (PDF File) Saved on Memory CardDisc
Printing Photo DataPrinting Photographs Saved on Memory CardAdvanced photo MenuPrinting Photo with TrimmingSetting Items for Photo Printing Using Oper
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265Power
Create and Print Personalized Disc Labels (CD/DVD/BD) Easily andBeautifullyPrint without a ComputerYou can enjoy disc label printing easily even witho
Printing Photographs Saved on Memory CardYou can print the photograph saved on the memory card easily.This section describes the procedure to print th
A. Total number of copiesTotal number of copies is displayed.When tapping, the Check total no. of copies screen is displayed and you can check thenumb
For details:Using Useful Display FunctionsD.SettingsTap to display the Settings screen.You can change the settings of page size, media type, and print
For details:Using Useful Display FunctionsG.Multi displayTap to display the multiple photos at once.For more on the display method:Using Useful Displa
Note• While processing the print job, you cannot change the setting for Page size or Type on printsettings confirmation screen. The setting is the sam
Advanced photo MenuThe following menus are selectable in the Advanced print menu to print photos saved on the memory card.Trimming print You can edit
Printing Photo with TrimmingYou can edit photo displayed on the touch screen by trimming them and print.1. Make sure machine is turned on.2. Load phot
A. Tap to switch the aspect ratio of the trimming frame.B.Drag to position the trimming frame.C.Drag to set the trimming frame size.D.Tap to finalize
Setting Items for Photo Printing Using Operation PanelYou can specify the setting of page size, media type, photo fix and so on to print the photos sa
Note• Depending on the print menu, some setting items cannot be selected. This section describes thesetting items in Photo print.The setting item whic
Download a Variety of Content MaterialsCREATIVE PARKA "printing materials site" where you can download all the printing materials for free.V
Note• The shooting date is printed according to the settings of Date display format in Device usersettings under Device settings under Setup.Device us
Using Useful Display FunctionsYou can display the multiple photos at once, specify the date (last modified date of data) to select photos,and switch t
Note• The date is displayed according to the settings of Date display format in Device user settingsunder Device settings under Setup.Device user sett
Printing Photo While Viewing Slide ShowYou can view the photos saved on the memory card with the slide show.In the slide show, the photos are displaye
When starting printing, load paper and touch the Color button.Note• You can change the print settings by tapping Print settings.Setting Items for Phot
Printing Templates Such as Lined or Graph PaperYou can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter
• Staff paperYou can print staff paper with 10 or 12 staves.Setting on the touch screen:◦ Staff paper 1 (10 staves)◦ Staff paper 2 (12 staves)• Handwr
Printable template forms6. Specify settings as necessary.1.CopiesSpecify the number of copies.2.Page sizeSelect the page size depending on the loaded
Printing Documents (PDF File) Saved on Memory CardYou can print PDF files made using Canon IJ Scan Utility or My Image Garden (application softwarecom
Note• If both photo files and PDF files are saved on the memory card, when the memory card is insertedbefore you select PDF file print, the confirmati
Print Items with Easy-PhotoPrint+ (Web Application)You can easily create and print personalized items such as calendars and collages, anytime and anyw
• Characters other than the machine name, IJ Scan Utility, or My Image Garden are displayedon Created with.• The PDF files made using application soft
• If the document size is larger than the page size specified on the machine, the document will be printedat a reduced size. In this case, thin lines
Disc Label PrintingCopying Label Side of DiscPrinting Photo from Memory Card onto Disc Label522
Copying Label Side of DiscYou can copy the label of an existing BD/DVD/CD and print it on a printable disc.Important• You cannot print on 3.15 inches
• For information on printable discs, contact their manufacturers.5. Tap printable disc type.Note•If your printable disc is the recommended disc, spec
Note•You can see the procedure to set the printable disc by tapping How to set. The next screen isdisplayed by tapping Next. Additionally, touching th
Printing Photo from Memory Card onto Disc LabelYou can print a photograph saved on a memory card onto the disc label of the printable disc.Important•
B. Tap to specify the inner circle.C. Tap to finalize to specify the print area.Note• Measure the outer and inner diameters of the printing surface of
Placing a Printable Disc11. Tap OK.The machine starts printing.Note•Touch the Stop button to cancel printing.• After printing, allow the printing surf
Printing from Digital CameraPrinting Photographs Directly from PictBridge (Wireless LAN) CompliantDevicePictBridge (Wireless LAN) Print Settings529
Available Connection MethodsThe following connection methods are available on the machine.Wireless Connection• With a wireless router• Without a wirel
Printing Photographs Directly from PictBridge (Wireless LAN)Compliant DeviceYou can connect a PictBridge (Wireless LAN) compliant device such as a dig
You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliantdevice. Select the size and type of paper that you loade
PictBridge (Wireless LAN) Print SettingsSettings on PictBridge (Wireless LAN) Compliant DeviceSettings on MachineSettings on PictBridge (Wireless LAN)
*2 With a Canon brand PictBridge (Wireless LAN) compliant device, selecting items with "i" markallows you to print shooting info (Exif Data)
Note• If you select Disc label print setting, the Set disc print area screen is displayed to change thedisc label print setting.PictBridge print setti
Paper SettingsBy registering the paper size and the media type loaded in the cassette, you can prevent the machine frommisprinting by displaying the m
Note• Depending on the registered cassette paper information, the screen to make sure whether youapply the registered information to the paper setting
Check the message and tap OK. When the screen to select the operation is displayed, select one of theoperations below.Note• Depending on the setting,
◦ When you print using the printer driver:The message which prevents misprinting is disabled by default.To change the display setting when you print u
CopyingMaking Copies Basics Reducing/Enlarging CopiesTwo-Sided Copying Special Copy MenuCopying from Smartphone/Tablet539
• Connection Using a Wireless Router◦ Connect the printer and a device using a wireless router.◦ Connection methods vary depending on the wireless rou
Making CopiesThis section describes the procedure to copy with Copy.1. Make sure machine is turned on.2. Load paper.3.Flick HOME screen and tap Copy
For more on the setting items:Setting Items for CopyingD.Tap to preview an image of the printout on the preview screen.For details:Displaying Preview
Adding Copying Job (Reserve copy)You can add the copying job while printing (Reserve copy).The screen below is displayed when you can add the copying
Displaying Preview ScreenWhen is displayed on the Copy standby screen, tapping allows you to preview an image of theprintout on the preview screen
Setting Items for CopyingYou can change the copy settings such as magnification and intensity.Print Settings ScreenNote• For more on the print setting
Note• Depending on the copy menu, some setting items cannot be selected. This section describes thesetting items in Copy.The setting item which cannot
Adjust print quality according to the original.Important•If you use Draft with Type set to Plain paper and the quality is not as good as expected, sel
Reducing/Enlarging CopiesYou can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying.The screen below is di
• Preset ratioYou can select one of the preset ratios to reduce or enlarge copies.Select the appropriate ratio for size of original and page size.The
Two-Sided CopyingWhen you select 2-sided for 2-sidedPrintSetting in Copy, you can copy two original pages onto the bothsides of a single sheet of pape
(Appears in a new window)55
• If you are copying in black & white, print intensity of the Two-sided copy may differ from that of a single-sided copy.When checking orientation
Special Copy MenuThe following menus are selectable in the Advanced print menu to copy originals.Borderless copy You can copy images so that they fil
Copying Two Pages onto Single PageWhen you select 2-on-1 copy for Layout in Copy, you can copy two original pages onto a single sheet ofpaper by reduc
If you use this function in combination, select 2-sided for 2-sidedPrintSetting and select theorientation and the stapling side of print paper on the
• If you use this function in combination with Two-sided copy, the screen above is displayed afterscanning the second sheet of original is complete. F
Copying Four Pages onto Single PageWhen you select 4-on-1 copy for Layout in Copy, you can copy four original pages onto a single sheet ofpaper by red
After selecting the order, you can select whether you use the preview screen. If you tap ON, the previewscreen is displayed so that you can check the
Remove the sheet of original from the platen glass after scanning and load the next sheet on theplaten glass and tap Scan.B. Tap to start copying the
Copying Thick Originals Such as BooksWhen copying thick originals such as books, you can make a copy without black margins around the imageand gutter
Copying without BordersYou can copy images on photo paper so that they fill the entire page without borders.1.Make sure machine is turned on.2.Load ph
Direct Connection (Windows XP)Restrictions(Appears in a new window)1. If the HOME button (A) on the printer is lit, touch the HOME button.If an error
Copying PhotosYou can scan printed photos and print them all at one time.1. Make sure machine is turned on.2. Load photo paper.3.Flick HOME screen and
Select the page size of the loaded paper.3. Type (Media type)Select the media type of the loaded paper.4. Print qlty (Print quality)Select print quali
Copying from Smartphone/TabletInstalling Canon PRINT Inkjet/SELPHY on your smartphone/tablet allows you to perform copy settings oroperations from you
ScanningScanning from Computer (Windows) Scanning from Computer (Mac OS)Scanning from Operation Panel Scanning Using Smartphone/Tablet563
Scanning from Computer (Windows)Using IJ Scan UtilityScanning Using Application Software (ScanGear)Other Scanning MethodsIJ Network Scanner Selector E
Scanning from Computer (Mac OS)Using IJ Scan UtilityUsing Scanner DriverScanning TipsPositioning Originals (Scanning from Computer)Network Scan Settin
Using IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityEasy Scanning with Auto Scan BasicsScanning DocumentsScanning
What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application that allows you to easily scan documents, photos, etc.You can complete fr
Important• Some functions are available only when My Image Garden is installed.Note• Refer to "Settings Dialog" for how to set the applicati
Starting IJ Scan UtilityNote• If you have more than one scanner or have changed the connection from USB connection to networkconnection, set up the ne
6. Tap Details.7.Tap Yes.8.Check Password (network key), and then tap OK.You will use the SSID and Password (network key) in the subsequent steps.9.Ta
Easy Scanning with Auto ScanYou can scan easily by automatically detecting the item type.Important• The following types of items may not be scanned co
Scanning DocumentsYou can scan items placed on the platen with settings suitable for documents.1. Place the item on the platen.Positioning Originals (
Scanning PhotosYou can scan photos placed on the platen with settings suitable for photos.1. Place the photo on the platen.Positioning Originals (Scan
Scanning with Favorite SettingsYou can scan items placed on the platen with your favorite settings saved beforehand.This is convenient for saving freq
Scanning Originals Larger than the Platen (Image Stitch)You can scan the left and right halves of an item larger than the platen and combine them back
6.Place the item that is to be displayed on the left side of the screen face-down on the platen.7.Click Start Scanning Image 1.The first item is scann
9. Click Start Scanning Image 2.The second item is scanned and appears in 2.Note• Click Cancel to cancel the scan.10.Adjust the scanned images as requ
Adjusting Cropping Frames in the Image Stitch Window• To scan an item again, select the image in the Preview area or the thumbnail at the top of thesc
Adjusting Cropping Frames in the Image Stitch Window"Cropping" is the act of selecting the area you want to keep in an image and discarding
Scanning Multiple Originals at One TimeYou can scan two or more photos (small items) placed on the platen at one time and save each imageindividually.
12.Enter the Password (Network key), then click Connect.13.When connection is complete, click Back until the screen below appears.Proceed with the set
5.Select Select Source according to the items to be scanned.6. Select Auto scan for Paper Size, then click OK.580
The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document
Saving after Checking Scan ResultsYou can check the scan results, then save the images to a computer.Important• You cannot check the scan results befo
The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document
Note• The default save folder is the Pictures folder.7. Click OK.Scanned images are saved according to the settings.584
Sending Scanned Images via E-mailYou can send scanned images via e-mail.Note• The screens for scanning photos are used as examples in the following de
Note• You can add e-mail clients to use for attachments from the pop-up menu.• If None (Attach Manually) is selected, manually attach scanned and save
Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Auto Scan) DialogSettings (Document Scan) DialogS
Extracting Text from Scanned Images (OCR)Scan text in scanned magazines and newspapers and display it in your text editor.Note• You can extract text w
Note• If a compatible application is not installed, the text in the image is extracted and appears in yourtext editor.Text to be displayed is based on
RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect
The IJ Scan Utility main screen appears.Note•Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document S
IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings DialogSettings (Auto Scan) DialogSettings (Document Scan) DialogSettings (Photo Scan) Dialo
IJ Scan Utility Main ScreenFrom the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ ScanUtility folder, and t
InstructionsOpens this guide.Settings...Displays the Settings dialog in which you can specify the scan/save settings and the response afterscanning.59
Settings DialogThere are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from theOperation Panel), and (General Setting
Important• When the Settings dialog is displayed from My Image Garden, the (Scanning from the OperationPanel) tab does not appear. (General Settings
Settings (Auto Scan) DialogClick Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog.In the Settings (Auto Sc
Refer to "Positioning Originals (Scanning from Computer)" for how to place items.Note• To reduce moire in scans, set Select Source to Magazi
PDF CompressionSelect the compression type for saving PDF files.StandardIt is recommended that you normally select this setting.HighCompresses the fil
DefaultsYou can restore the settings in the displayed screen to the default settings.599
IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323Cano
• In Direct Connection mode, you can connect up to five devices at the same time. If you try to connecta sixth device while five devices are already c
Settings (Document Scan) DialogClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog.In the Settin
Paper SizeSelect the size of the item to be scanned.When you select Custom, a screen in which you can specify the paper size appears. Select a Unit,th
Note• Scanning takes longer than usual when you enable Reduce moire.Reduce gutter shadowReduces gutter shadows that appear between pages when scanning
(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil
Important• This appears only when PDF or PDF (Multiple Pages) is selected in Data Format.Note• PDF files that are searchable in the language selected
InstructionsOpens this guide.DefaultsYou can restore the settings in the displayed screen to the default settings.605
Settings (Photo Scan) DialogClick Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog.In the Settings (Phot
Note• Click Defaults to restore the specified settings to the default settings.ResolutionSelect the resolution of the item to be scanned.The higher th
Note• With network connection, scanning may take longer than usual when you set TIFF or PNG inData Format.JPEG Image QualityYou can specify the image
DefaultsYou can restore the settings in the displayed screen to the default settings.609
Easy Scan with the Auto FunctionBy using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type.Refer to t
Settings (Custom Scan) DialogClick Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan)dialog.In the Settings (Cu
• To scan the following types of items, specify the item type or size. You cannot scan correctly withAuto.• A4 size photos• Text documents smaller tha
Image Processing SettingsClick (Right Arrow) to set the following. Available setting items vary by Select Source.• When Select Source is Auto:Apply
Reduce gutter shadowReduces gutter shadows that appear between pages when scanning open booklets.Note• Click Driver in the IJ Scan Utility main screen
(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil
Create a PDF file that supports keyword searchSelect this checkbox to convert text in images into text data and create PDF files that supportkeyword s
Note• To add an application or folder to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify th
Settings (Scan and Stitch) DialogClick Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan andStitch) dialog.In the
Color ModeSelect the color mode in which to scan the item.ResolutionSelect the resolution of the item to be scanned.The higher the resolution (value),
Data FormatSelect the data format in which to save the scanned images.You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).Important• You
Scan Originals Larger than the PlatenBy using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than th
(3) Application Settings AreaOpen with an applicationSelect this when you want to enhance or correct the scanned images.You can specify the applicatio
Settings (Driver) DialogClick Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog.In the Settings (Driver) dialog,
Data FormatSelect the data format in which to save the scanned images.You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).Note• When PDF
• When the Settings dialog is displayed from My Image Garden, this option does not appear.Note• When this checkbox is not selected, images up to 10208
Settings (Save to PC (Auto)) DialogClick Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Saveto PC (Auto))
Note• Scanning takes longer than usual when you enable this function.(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When
If this checkbox is not selected, files are saved directly in the folder specified in Save in.(3) Application Settings AreaOpen with an applicationSel
Settings (Save to PC (Photo)) DialogClick Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings(Save to PC (Phot
Save inDisplays the folder in which to save the scanned images. To add a folder, select Add... from the pop-up menu, then click (Plus) in the displa
Settings (Save to PC (Document)) DialogClick Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings(Save to PC
Scan Multiple Originals at One TimeBy using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time andsave ea
Reduce gutter shadowReduces gutter shadows that appear between pages when scanning open booklets.Note• When you enable this function, scanning may tak
Save inDisplays the folder in which to save the scanned images. To add a folder, select Add... from the pop-up menu, then click (Plus) in the displa
DefaultsYou can restore the settings in the displayed screen to the default settings.632
Settings (Attach to E-mail (Auto)) DialogClick Attach to E-mail (Auto) on the (Scanning from the Operation Panel) tab to display the Settings(Attach
(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil
(3) Application Settings AreaE-mail ClientSpecify the e-mail client to use for attaching scanned images.You can specify the e-mail client you want to
Settings (Attach to E-mail (Photo)) DialogClick Attach to E-mail (Photo) on the (Scanning from the Operation Panel) tab to display the Settings(Atta
Save inDisplays the folder in which to save the scanned images. To add a folder, select Add... from the pop-up menu, then click (Plus) in the displa
Settings (Attach to E-mail (Document)) DialogClick Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display theSettings
Reduce gutter shadowReduces gutter shadows that appear between pages when scanning open booklets.Note• When you enable this function, scanning may tak
Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,
Save inDisplays the folder in which to save the scanned images. To add a folder, select Add... from the pop-up menu, then click (Plus) in the displa
Settings (General Settings) DialogClick the (General Settings) tab to display the Settings (General Settings) dialog.In the Settings (General Settin
Folder to Save Temporary FilesDisplays the folder in which to save images temporarily. Click Browse... to specify the destinationfolder.InstructionsOp
Network Selection ScreenYou can select the scanners or printers to be used for scanning or printing over a network from yourcomputer or the operation
Note• If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check thefollowing, click OK to close the screen,
Save Settings DialogSelect the Check scan results checkbox in Save Settings of the Settings dialog to display the SaveSettings dialog after scanning.Y
(3) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil
Create a PDF file that supports keyword searchSelect this checkbox to convert text in images into text data and create PDF files that supportkeyword s
Image Stitch WindowClick Stitch in the IJ Scan Utility main screen to display the Image Stitch window.You can scan the left and right halves of an ite
Scan Image 1Start Scanning Image 1Scans the first item.Scan Image 2Start Scanning Image 2Scans the second item.Adjust cropping framesYou can adjust th
Notice for Web Service PrintingWhen Using Web Service• Canon does not guarantee the continuity and reliability of the web services provided, the avail
SaveSaveSaves the two scanned images as one image.CancelCancels Stitch scan.(2) ToolbarYou can delete the scanned images or adjust the previewed image
When no image has been scanned:After scanning the first item by clicking Start Scanning Image 1:The image is scanned in the direction specified in Sca
Using Scanner DriverYou can scan by starting the scanner driver from various applications.Refer to Help of Mac OS for how to scan.Note• Refer to "
Image Corrections and Color AdjustmentsYou can correct images and adjust colors using the scanner driver.Important• When image correction or color adj
Note• If the image is not adjusted properly with Auto, specify the item type.• The color tone may change from the source image due to the Image Adjust
LowSelect this when the photo is slightly grainy.MediumIt is recommended that you normally select this setting.HighSelect this when the photo is very
• How to place the item depends on your model and the item to be scanned.Unsharp MaskEmphasizes the outline of the subjects to sharpen the image.Descr
General Notes (Scanner Driver)The scanner driver is subject to the following restrictions. Keep these points in mind when using the scannerdriver.Scan
Updating the Scanner DriverObtaining the Latest Scanner DriverBefore Installing the Scanner DriverInstalling the Scanner Driver658
Obtaining the Latest Scanner DriverUpgrading your current scanner driver to the latest scanner driver may solve some problems you haveexperienced.To o
Using PIXMA/MAXIFY Cloud Link from Your PrinterBefore Using PIXMA/MAXIFY Cloud LinkRegistering Printer Information to PIXMA/MAXIFY Cloud LinkUsing PIX
Before Installing the Scanner DriverCheck the following points before installing the scanner driver. Check these also when you cannot install thescann
Installing the Scanner DriverAccess our website via the Internet to download the latest scanner driver.Follow these steps to install the downloaded sc
Scanning TipsResolutionData Formats662
ResolutionThe data in the image you have scanned is a collection of dots carrying information about brightness andcolor. The density of these dots is
Data FormatsYou can select a data format when saving scanned images. You should specify the most suitable dataformat according to how you want to use
Positioning Originals (Scanning from Computer)Learn how to place items on the platen of your scanner or printer. Place items correctly according to th
Placing Multiple Items:Allow 0.4 inch (1 cm) or more space between the edges(diagonally striped area) of the platen and items, andbetween items. Porti
Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer
4. In Product Name, select an item with "Network" after the product name, then click Selectthat appears to its right.The network selection s
Scanning from Operation PanelForwarding Scanned Data to Computer Using Operation Panel BasicsAttaching Scanned Data to E-mail Using Operation PanelSe
Before Using PIXMA/MAXIFY Cloud LinkFirst, check the following content:• PrecautionsIf you plan to use the web service to print documents, be sure to
Forwarding Scanned Data to Computer Using Operation PanelBefore forwarding scanned data to the computer, check the following:• MP Drivers are installe
Go to step 3.Note•If the screen for selecting to which you save the data is displayed, tap PC and tap Local (USB). TheScan standby screen is displayed
Note• If you tap Local (USB) on the Select PC screen, the data is forwarded to the USB-connectedcomputer.•When you forward the scanned data to the com
DocumentScans the original on the platen glass as a document data applying the settings specified inScan settings.PhotoScans the original on the plate
If program selection screen appears (Windows):• For Windows 8.1, Windows 8, Windows 7, or Windows Vista:The program selection screen may be displayed
Attaching Scanned Data to E-mail Using Operation PanelBefore attaching scanned data to an e-mail, check the following:• MP Drivers are installed. (Win
Note• If the Scan standby screen for forwarding the data to the USB-connected computer is displayedon the touch screen, tap to display the screen fo
• The following items cannot be scanned properly.• A4 sized photos•Documents smaller than 5 inches x 7 inches (127 mm x 178 mm) such as a paperbackwit
Important• If the scanning result with Auto scan is not satisfactory, select the document type or sizeaccording to the original in step 5.If program s
Setting Items for Scanning Using Operation PanelYou can change the scan settings such as the scan size, resolution, or data format.When the Scan stand
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AREDIS
1. Scan sizeSelect the size of the original.2. FormatSelect the data format of the scanned data.3.Scan res (Scan resolution)Select the resolution for
Setting Up Operation Panel with IJ Scan Utility (Mac OS)IJ Scan Utility allows you to specify how to respond when scanning from the operation panel.No
Settings (Save to PC (Photo)) DialogSettings (Attach to E-mail (Auto)) DialogSettings (Attach to E-mail (Document)) DialogSettings (Attach to E-mail (
6.Select the application you want to start after scanning in Application Settings.7. Click OK.The responses will be executed according to the specifie
Scanning Using Smartphone/TabletThis machine supports the following scan functions.PIXMA/MAXIFY Cloud LinkPIXMA/MAXIFY Cloud Link is a web service pro
Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,
Scanning by Placing a Smartphone over MachineThe machine supports NFC (Near Field Communication), a short-range wireless communication technology.By p
TroubleshootingFrequently Asked Questions• Cannot Find Machine on Network• Cannot Find Machine on Wireless LAN•Printing Does Not Start• Paper Is Blank
• Copying/Printing Stops• Print Results Are Unsatisfactory• No Ink Comes Out• Paper Jams• Paper Does Not Feed Properly/"No Paper" Error• Can
Network Communication ProblemsCannot Find Machine on NetworkNetwork Connection ProblemsOther Network Problems689
Registering Printer Information to PIXMA/MAXIFY Cloud LinkFollow the steps described below to register the printer information to the cloud service se
Cannot Find Machine on NetworkCannot Find Machine on Printers on Network List ScreenCannot Find Machine on Check Printer Settings ScreenCannot Find Ma
Cannot Find Machine on Check Printer Settings ScreenIf the machine cannot be found on the Check Printer Settings screen during network communicationss
Cannot Find Machine During Wireless LAN Setup: Check 1Are machine and network device (router, etc.) turned on?Make sure machine is turned on.Confirmin
Cannot Find Machine During Wireless LAN Setup: Check 2Is machine set to allow wireless communication?Make sure the or icon is displayed on the tou
Cannot Find Machine During Wireless LAN Setup: Check 3Is machine connected to wireless router?Use the icon on the touch screen to make sure the machin
If icon is displayed:Go to check 4.Cannot Find Machine During Wireless LAN Setup: Check 4695
Cannot Find Machine During Wireless LAN Setup: Check 4Does computer show same connected wireless router SSID as machine?Check the SSID of the wireless
Cannot Find Machine During Wireless LAN Setup: Check 5Does your security software's firewall or computer operating systeminterfere with network c
Cannot Find Machine During Wireless LAN Setup: Check 6Check wireless router settings.Check wireless router network connection settings, such as IP add
Cannot Find Machine During Wired LAN Setup: Check 1Is LAN cable connected, and are machine and router on?Make sure LAN cable is connected.Make sure ma
Printable Discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
<Privacy statement>Note•If you select Do not agree, a confirmation screen asking whether you want to cancel Register Myaccount appears. If you s
Cannot Find Machine During Wired LAN Setup: Check 2Are computer and router configured and can computer connect to network?Make sure you can view web p
Cannot Find Machine During Wired LAN Setup: Check 3Is machine set to allow wired communication?Make sure the icon is displayed on the touch screen.I
Cannot Find Machine During Wired LAN Setup: Check 4Is machine connected to router?Use the operation panel to make sure the machine is connected to the
Cannot Find Machine During Wired LAN Setup: Check 5Does your security software's firewall or computer operating systeminterfere with network comm
Cannot Find Machine During Wired LAN Setup: Check 6Check router settings.Check router network connection settings such as IP address filtering, MAC ad
Cannot Find Machine on Printers on Network List ScreenThe machine could not be detected with the current setup method.Select the Setting printer could
Cannot Proceed beyond Printer Connection Screen/Connect CableScreenIf you cannot proceed beyond the Printer Connection screen or the Connect Cable scr
7. Redo setup according to instructions on Canon website.Note• For Windows, you can use the Setup CD-ROM to redo setup.707
Cannot Find Machine on Wireless LANCheck1 Make sure machine is turned on.Check2 Is icon displayed on touch screen?If the icon is not displayed, tap
If No Driver appears under Name in IJ Network Tool, the machine is not associated with a port. SelectAssociate Port in the Settings menu to associate
Application ManagementThis section explains how to add, delete, and sort apps.Important• Select how to manage allows you to change which users can use
If your security software's firewall is on, a message may appear warning you that Canon software is attemptingto access the network. If this warn
Cannot Find Machine on Wired LANCheck1 Make sure machine is turned on.Check2 Is icon displayed on touch screen?If the icon is not displayed, tap the
Network Connection ProblemsMachine Suddenly Cannot Be UsedNetwork Key UnknownAdministrator Password Set for Machine UnknownMachine Cannot Be Used Afte
Machine Suddenly Cannot Be UsedCannot Communicate with Machine Following Network Settings Change (Windows)Cannot Communicate with Machine via Wireless
Check6 Make sure computer network settings are correct.For more on connecting and setting up a network device, see the device instruction manual or co
2. Right-click Wireless Network Connections icon on notification area of desktop, and then clickView Available Wireless Networks.3. Select network nam
Check6 Check for obstructions.Wireless communication between different rooms or floors is generally poor. Move the machine as necessary.Check7 Make su
For more on connecting to and setting up your wireless router, see the wireless router instruction manual orcontact its manufacturer.Note• To check th
Network Key UnknownWEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot ConnectSetting an Encryption KeyWEP or WPA/WPA2 Key Set for Access Point U
If the machine is connected to an AirPort Base Station via a LAN, check the settings inWireless Security of AirPort Utility.• Select 64 bit if WEP 40
Note•Description of displayed icons : Can be used with genuine Canon ink.6.Select RegisterThe registration is completed and the app is added to the ap
Administrator Password Set for Machine UnknownInitialize the machine settings.Select Reset all to restore administrator password to default.Reset sett
Machine Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the machi
With Encryption On, Cannot Communicate with Machine AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the machine
Printing Is SlowCheck1 Machine may be printing or scanning a large job from another computer.Check2 When using wireless LAN, monitor signal status and
Ink Level Not Shown on Printer Status Monitor (Windows)Use the printer driver with bidirectional communication.Select Enable bidirectional support in
Other Network ProblemsMessage Appears on Computer During SetupPackets Are Sent Constantly (Windows)Checking Network InformationRestoring to Factory De
Message Appears on Computer During SetupEnter Password Screen Appears During SetupEncryption Settings Screen Appears When Access Point Selected from S
Encryption Settings Screen Appears When Access Point Selectedfrom Search ScreenThis screen appears automatically if the selected wireless router is en
Packets Are Sent Constantly (Windows)When IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check communicationwith the
Checking Network InformationChecking Machine IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co
3. Select Delete apps4.From the apps list, select the app that you want to deleteNote• Description of displayed icons : Cannot be used because it is n
3. Check the IP address or MAC address.Click TCP/IP to check the IP address.Click Hardware to check the MAC address.Checking Communication Between the
3 packets transmitted, 3 packets received, 0% packet lossIf packet loss is 100%, communication is not taking place. Otherwise, computer is communicati
Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the machine, making printing or scanning operation f
Problems while Printing/Scanning from Smartphone/TabletCannot Print/Scan from Smartphone/TabletCannot Print/Scan from NFC Compliant Device733
Cannot Print/Scan from Smartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommuni
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change thenetwork settings of it to match with
Check8 Make sure there is no source of radio wave interference nearby.If a device like a microwave oven that emits radio waves of the same frequency b
Cannot Print/Scan from NFC Compliant DeviceIf you cannot print or scan although Canon PRINT Inkjet/SELPHY is installed in your NFC compliant device,ch
Printing ProblemsPrinting Does Not StartPaper JamsPrint Results Are UnsatisfactoryNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" Er
Printing Does Not StartCheck1 Make sure machine is securely plugged in and touch ON button to turn it on.The POWER lamp flashes while the machine is i
1. From the printer home screen, select Cloud2. On the cloud's Main screen, select Add/delete3.Select Sort4.On the apps list, select the app th
Check5 If printing from a computer, delete unnecessary print jobs.• For Windows:Deleting the Undesired Print Job• For Mac OS:Deleting the Undesired Pr
Check9 Set correct printer port. (Windows)Make sure the correct printer port is set.1. Log in using an account with administrator privileges.2. Make t
Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On inthe dialog that appears.* This may reduc
Paper JamsWhen paper jams, a troubleshooting message appears automatically. Take the appropriate action describedin the message.• When a Support Code
To remove the jammed paper, see List of Support Code for Error (Paper Jams).Note• You can also search for details on resolving the errors indicated by
Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p
See also the sections below:Cannot Complete PrintingPart of Page Is Not Printed (Windows)Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Stre
Cannot Complete PrintingCheck1 Select setting not to compress printing data. (Windows)If you select the setting not to compress the printing data with
Part of Page Is Not Printed (Windows)Check Are you using automatic duplex printing?If you are using automatic duplex printing, the printable area at t
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Paper Is Blank Printing Is Blurry Colors Are Wrong749
6.Select DoneSorting is complete.To continue the sorting, repeat the procedure from step 4.To end the sorting, select Back and return to the cloud&apo
White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check status of ink tanks. Replace ink tank
If the problem is not resolved after performing print head deep cleaning, turn off the machine and performprint head deep cleaning again 24 hours late
Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines
Lines Incomplete or Missing (Windows)Check1 Are you using Page Layout Printing or Binding Margin function?When the Page Layout Printing or Binding mar
Images Incomplete or Missing (Windows)Check1 Select setting not to compress printing data.If you select the setting not to compress the printing data
Ink Blots / Paper Curl Ink Blots Paper CurlCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 If intensity is set hi
Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedThe Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched
1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paperabrasion check box, and then click Apply.To open the C
• For Mac OS:1. Make sure machine is turned on.2. Open Canon IJ Printer Utility.Opening the Canon IJ Printer Utility3. Select Custom Settings in the p
Using PIXMA/MAXIFY Cloud LinkThis section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.Important• The available
Back of Paper Is SmudgedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Is the paper feed roller dirty?Clean the
Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in
Uneven or Streaked Colors Uneven Colors Streaked ColorsCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Print nozz
If the problem is not resolved after performing print head deep cleaning, turn off the machine and performprint head deep cleaning again 24 hours late
No Ink Comes OutCheck1 Has ink run out?Open the operation panel and check the ink lamp.Checking Ink StatusCheck2 Is orange tape or protective film sti
Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following
Note•Cleaning the paper feed roller abrades it, so do this only when necessary.Check8 If two or more sheets of paper feed from cassette at once, clean
Cannot Print on Disc LabelDisc Label Printing Does Not StartDisc Tray Does Not Feed ProperlyDisc Tray JammedDisc Label Printing Does Not StartCheck1 I
Disc Tray JammedPull out the disc tray gently.If the disc tray cannot be pulled out, turn the machine off and turn it back on again. The disc tray wil
Automatic Duplex Printing ProblemsCheck1 Is automatic duplex printing selected?• For Windows:Make sure Duplex Printing and Automatic check boxes are s
4.In the displayed image list, select the image that you want to print, and then select Next5.Make the necessary print settings, and then select Color
Note• For Windows:To switch to manual duplex printing, follow the procedure below.Open the printer driver setup window, clear the Automatic check box
Copying/Printing StopsCheck1 Is the disc tray guide opened while printing on paper?Close the disc tray guide and tap OK on the touch screen.Check2 Is
Cannot Print Using AirPrintCheck1 Make sure machine is turned on.If the machine is turned on, turn it off and back on, and then check whether the issu
Scanning Problems (Mac OS)Scanning ProblemsScan Results Are UnsatisfactoryIJ Scan Utility Error MessagesScanner Driver Error Messages773
Scanning ProblemsScanner Does Not WorkScanner Driver Does Not StartError Message Appears and the Scanner Driver Screen Does Not AppearCannot Scan Mult
Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer
Scanner Driver Does Not StartCheck 1 Make sure that the scanner driver is installed.If not installed, install the scanner driver from the web page.Che
Error Message Appears and the Scanner Driver Screen Does NotAppearCheck 1 Make sure that your scanner or printer is turned on.Check 2 Turn off your sc
Cannot Scan Multiple Originals at One TimeCheck 1 Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)Check 2
Cannot Scan Properly with Auto ScanCheck 1 Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)Check 2 Multipl
Note• To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service
Slow Scanning SpeedCheck 1 To view the image on a monitor, set the output resolution to around 150 dpi. Toprint, set it to around 300 dpi.ResolutionCh
"There is not enough memory." Message Is DisplayedCheck 1 Exit other applications and try again.Check 2 Reduce the resolution or output size
Computer Stops Operating during ScanningCheck 1 Restart the computer, reduce the output resolution and scan again.ResolutionCheck 2 Delete unnecessary
Scanned Image Does Not OpenCheck If the data format is not supported by the application, scan the image again andselect a popular data format such as
Scan Results Are UnsatisfactoryScan Quality (Image Displayed on the Monitor) Is PoorScanned Image Is Surrounded by Extra White AreasCannot Scan at the
Scan Quality (Image Displayed on the Monitor) Is PoorCheck 1 If the image is jagged, increase the scanning resolution, or select TIFF or PNGin Data Fo
Scanned Image Is Surrounded by Extra White AreasCheck Specify the scan area.Manually specify the scan area when there are white margins or unwanted ar
Cannot Scan at the Correct SizeCheck Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)787
Position or Size of the Image Cannot be Detected Correctly WhenScanning from the Operation PanelCheck 1 Make sure that the items are placed correctly.
Original Is Placed Correctly, but the Scanned Image Is SlantedCheck When Document or Magazine is selected for Select Source, deselect theCorrect slant
Cloud WindowsThis section describes the Main screen of Cloud and the services available on the Main screen.Important• Select how to manage allows you
Scanned Image Is Enlarged (Reduced) on the Computer MonitorCheck 1 Change the display setting in the application.Refer to the application's manua
IJ Scan Utility Error MessagesIf an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.Error Code E
(General Settings) dialog orSave in in the correspondingSettings dialog .243 Cannot read file. • Check the accesspermission on the folder inFolder to
Scanner Driver Error MessagesError MessageSolutionError in scanner. See the manual for solutions. • Make sure that your scanner orprinter and the comp
Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Machine via USBDisplay on Touch Scree
Power Does Not Come OnCheck1 Touch ON button.Check2 Make sure power plug is securely connected to machine, and then turn it backon.Check3 Unplug machi
Power Shuts Off By ItselfCheck If machine is set to turn off automatically after a certain time, disable this setting.If you have set the machine to t
USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W
Cannot Communicate with Machine via USBCheck1 Make sure machine is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port
Display on Touch Screen Is Off• If POWER lamp is off:The machine is not powered on. Check that the power cord is connected and touch the ON button.• I
Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440How to Open the
Note• Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, orlanguage. : Can be used
Touch Screen Shows Wrong LanguageFollow the instructions below to select your language.1.Touch HOME button and wait for about 5 seconds.2.Flick HOME s
Cannot Remove Memory CardContact your nearest Canon service center to request a repair.Important• Never attempt to remove a memory card using a thin s
Print Head Holder Does Not Move to Replacement PositionCheck1 Is POWER lamp off?Check if the POWER lamp is lit.The print head holder will not move unl
Printer Status Monitor Not Displayed (Windows)Check Is printer status monitor enabled?Make sure that Enable Status Monitor is selected on the Option m
Output Tray Extension Comes OffIf the output tray extension comes off, the paper output tray is not closed properly.Note• The output tray extension co
Installation and Download ProblemsCannot Install MP DriversEasy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear(Windows)Updating M
Cannot Install MP DriversFor Windows:For Mac OS:For Windows:• If installation does not start when you insert Setup CD-ROM:Follow the instructions belo
• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen• Other cases:Reinstall the
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu DoesNot Appear (Windows)If Easy-WebPrint EX does not start or its menu does not appear on Int
Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.The latest MP Drivers for your model are available for download on
SettingsSelect this to set the Time zone.Select your region on the list. For some regions, you can set whether or not to apply the daylight savingtime
Uninstalling IJ Network ToolTo uninstall IJ Network Tool from your computer, follow these steps.For Windows:For Mac OS:For Windows:Important• Even if
1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ NetworkTool, and then drag Canon IJ Network Tool icon into Trash.2
Errors and MessagesAn Error OccursMessage AppearsError Message Appears on PictBridge (Wireless LAN) Compliant Device812
An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app
Note• You can also search for details on resolving the errors indicated by the support code shown.SearchTo resolve errors that do not have support cod
Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer
• Characters other than machine name, IJ Scan Utility, or My Image Garden aredisplayed on Created with on the Details screen.• "?" is displa
Writing Error/Output Error/Communication Error (Windows)Check1 If the POWER lamp is off, make sure machine is plugged in and turn it on.If POWER lamp
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canonwebsite.• Printing does not start even though the port name
Check If an error message appears outside printer status monitor, check thefollowing:• "Could not spool successfully due to insufficient disk spa
Cloud TroubleshootingIf you cannot printCheck the following if you cannot print.• Check that the printer is connected to the Internet.• Check that the
Note• When the information is being sent, a warning such as an Internet security message may appear.Make sure the program name is "IJPLMUI.exe&qu
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and applicationsoftware usage information is sent every month for
• To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program:1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program.Changing setting:2. Selec
Error Message Appears on PictBridge (Wireless LAN) CompliantDeviceThe following errors may occur when you print directly from a PictBridge (Wireless L
Remove the jammed paper, load new paper, tap OK on the touch screen, and try printing again."Printer coveropen"Close the operation panel on
If You Cannot Solve a ProblemIf there is a problem that you cannot solve following the instructions in this chapter, contact Canon throughthe Support
List of Support Code for ErrorSupport code appears on the touch screen and your computer screen when errors occur.A "support code" is an err
6920 6921 6930 6931 6932 69336934 6935 6936 6937 6938 69406941 6942 6943 6944 6945 69466950 6B20 • A000 to ZZZZB202 B203 B204 B205 C000 For pa
List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap
1300CausePaper is jammed in paper output slot.What to DoIf you can see the jammed paper at the paper output slot, remove the paper by following these
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, orComputerBefore Using Canon Inkjet Cloud Printing CenterRegistering User Information to C
1304CausePaper is jammed during automatic duplex printing.What to DoIf the paper is jammed when performing automatic duplex printing, remove the paper
• If you cannot pull out the paper, open the paper output tray.4. Attach transport unit cover.Insert the transport unit cover to the back of the machi
1311CausePaper loaded in cassette 1 is jammed.What to DoIf the paper loaded in the cassette 1 is jammed, remove the paper by following these steps.Not
• If you cannot pull out the paper, open the paper output tray.4. Attach transport unit cover.Insert the transport unit cover to the back of the machi
1312CausePaper loaded in cassette 2 is jammed.What to DoIf the paper loaded in the cassette 2 is jammed, remove the paper by following these steps.Not
If you were not able to remove the paper in step 2:3.Detach both cassette 1 and cassette 2.4.Slowly pull out paper.5.If paper protrudes from cassette,
1313CausePaper is jammed as machine pulled in printed paper.What to DoIf the paper is jammed as the machine pulled in the printed paper, remove the pa
Note•Do not touch the inner parts of the machine.•If you cannot pull out the paper, open the paper output tray.4.Attach transport unit cover.Insert th
6. If paper protrudes from cassette, remove paper and reload it after aligning edges ofsheets.Note• When reloading the paper, make sure you are using
1315CausePaper loaded in cassette 1 is jammed because paper output tray is closed.What to DoIf the paper loaded in the cassette 1 is jammed because th
Before Using Canon Inkjet Cloud Printing CenterCanon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and a
1. Detach rear cover.Pull out the rear cover.2. Detach transport unit cover.Lift up the transport unit cover and pull out it.3. Slowly pull out paper.
If you were not able to remove the paper in step 3:4. Detach both cassette 1 and cassette 2.5. Slowly pull out paper.6. If paper protrudes from casset
1316CausePaper loaded in cassette 2 is jammed because paper output tray is closed.What to DoIf the paper loaded in the cassette 2 is jammed because th
1. Detach rear cover.Pull out the rear cover.2. Slowly pull out paper.Note• Do not touch the inner parts of the machine.3. Attach rear cover.Insert th
6. Attach cassettes to machine and tap OK on touch screen.Important• Do not close the paper output tray while the machine is in operation.If the measu
Paper Is Jammed inside MachineIf the jammed paper tears and you cannot remove the paper from the paper output slot or if the jammedpaper remains insid
4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.Pull out the paper at an
7.Slowly close operation panel.All jobs in the print queue are canceled. Redo the printing.Note•When reloading the paper, make sure you are using suit
Other CasesCheck the following:Check1 Is anything blocking paper output slot?Check2 Are transport unit cover and rear cover attached properly?Check3 I
1001CauseThere is no disc tray.What to DoWhen printing on printable discs (BD/DVD/CD, etc.), use the disc tray supplied with this machine ("J&quo
Requirements for Canon Inkjet Cloud Printing Center operationComputerCPU x86 or x64 1.6 GHz or higherRAM 2 GB or higherMonitor displayResolution 1024
1002CausePrintable disc (BD/DVD/CD, etc.) is not set.What to DoWhen printing on printable discs, use the disc tray supplied with this machine ("J
1007CausePossible causes include the following.• There is no paper in the cassette 1.• Paper is not loaded in the cassette 1 properly.What to DoTake t
1008CausePossible causes include the following.• There is no paper in the cassette 2.• Paper is not loaded in the cassette 2 properly.What to DoTake t
1200CauseOperation panel is open.What to DoClose the operation panel and wait for a while.Do not close it while you are replacing an ink tank.853
1250CausePaper output tray is closed.What to DoOpen the paper output tray and resume printing.854
1253CausePaper output tray did not open.What to DoMake sure there are no materials which is preventing the paper output tray from moving and that thec
1254CausePaper output tray is closed or it has not opened.What to DoMake sure there are no materials which is preventing the paper output tray from mo
1255CausePaper output tray is closed or it has not opened.What to DoMake sure there are no materials which is preventing the paper output tray from mo
1256CausePaper output tray is closed or it has not opened.What to DoMake sure there are no materials which is preventing the paper output tray from mo
1257CausePaper output tray is closed or it has not opened.What to DoMake sure there are no materials which is preventing the paper output tray from mo
Registering User Information to Canon Inkjet Cloud Printing CenterTo use the Canon Inkjet Cloud Printing Center, you need to follow the steps describe
1310CauseSize of paper may not be compatible with automatic duplex printing.What to DoThe sizes of media suitable for auto duplex printing are A4, Let
1401CausePrint head may be damaged.What to DoContact your nearest Canon service center to request a repair.861
1403CausePrint head may be damaged.What to DoContact your nearest Canon service center to request a repair.862
1405CausePrint head may be damaged.What to DoContact your nearest Canon service center to request a repair.863
1410CauseInk tank cannot be recognized.What to DoOpen the operation panel and replace the ink tank whose lamp is off.864
1411CauseInk tank cannot be recognized.What to DoOpen the operation panel and replace the ink tank whose lamp is off.865
1412CauseInk tank cannot be recognized.What to DoOpen the operation panel and replace the ink tank whose lamp is off.866
1413CauseInk tank cannot be recognized.What to DoOpen the operation panel and replace the ink tank whose lamp is off.867
1414CauseInk tank cannot be recognized.What to DoOpen the operation panel and replace the ink tank whose lamp is off.868
1415CauseInk tank cannot be recognized.What to DoOpen the operation panel and replace the ink tank whose lamp is off.869
Registering User Information to Canon Inkjet Cloud Printing Center(Color LCD Monitor)To use the Canon Inkjet Cloud Printing Center, you need to follow
1551CauseUsed genuine Canon ink tanks were detected.What to DoTap OK on the touch screen of the machine.870
1552CauseGenuine Canon ink tanks have been installed.What to DoTap OK on the touch screen of the machine.871
1600CauseIf the lamp on the ink tank is flashing, ink may have run out.What to DoReplacing the ink tank is recommended.If printing is in progress and
1660CauseA ink tank is not installed.What to DoInstall the ink tank.873
1680CauseInk tanks are not installed in the correct positions. (The ink lamp flashes.)What to DoMake sure the ink tanks are installed in the appropria
1681CauseMore than one ink tank of the same color is installed. (The ink lamp flashes.)What to DoMake sure the ink tanks are installed in the appropri
1684CauseThe ink tank cannot be recognized.What to DoPrinting cannot be executed because the ink tank may not be installed properly or may not be comp
1688CauseThe ink has run out. (The lamp on the ink tank flashes.)What to DoReplace the ink tank and close the operation panel.Printing under the curre
1689CausePrinter detected ink out condition (The lamp on the ink tank flashes).What to DoReplace the ink tank and close the operation panel.An ink tan
1700CauseInk absorber is almost full.What to DoTap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a
To return to the cloud main screen, select Exit.Note•You must have a special app to read QR codes from your smartphone or tablet. If you do nothave an
1701CauseInk absorber is almost full.What to DoTap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a
1710CauseInk absorber is almost full.What to DoTap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a
1711CauseInk absorber is almost full.What to DoTap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a
1730CauseThe ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank.What to DoTo print, you must replace the in
1731CauseNon-genuine Canon ink tank has been detected.What to DoTo print, you must replace the ink tank or disable the function for detecting the rema
1750CauseAppropriate ink tank is not installed.What to DoPrinting cannot be executed because the ink tank is not compatible with this machine.Install
1830CauseA certain period of time has elapsed while disc label printing is in progress.What to DoIf a certain period of time has elapsed while disc la
1850CauseDisc tray guide is closed.What to DoOpen the disc tray guide with the operation panel closed, attach the disc tray properly, and then tap OKo
1851CauseDisc tray guide is open.What to DoWhen printing other than disc label printing is started, close the disc tray guide.Close the disc tray guid
1855CauseDisc tray guide has been closed.What to DoOpen the disc tray guide with the operation panel closed and tap OK on the touch screen.Do not open
In the displayed screen, enter the E-mail address that you want to register, and then select Continueregistration.Note• If you enter an e-mail address
1856CauseDisc tray guide has been opened.What to DoWhile printing other than disc label printing, close the disc tray guide.Close the disc tray guide
1857CauseDisc tray guide is open when starting disc label printing.What to DoWhen starting disc label printing, close the disc tray guide for the mach
1872CauseCassette 1 is not inserted.What to DoInsert the cassette 1.Note• Once the cassette 1 is installed, the screen for setting cassette paper info
1873CauseCassette 2 is not inserted.What to DoInsert the cassette 2.Note• Once the cassette 2 is installed, the screen for setting cassette paper info
1890CauseProtective material or tape may still be attached to print head holder.What to DoOpen the operation panel and make sure the protective materi
2111CausePaper settings for printing or copying differ from cassette paper information set on machine.Note• See below for the correct correspondence b
What to DoTapping OK on the touch screen again, the screen below appears.Select the appropriate action.Note• All of the options below may not appear,
Once you have changed the paper, the screen for setting the cassette paper information appears. Setthe paper information for the paper in the cassette
2112CausePaper settings for printing or copying differ from cassette paper information set on machine.Note• See below for the correct correspondence b
What to DoTapping OK on the touch screen again, the screen below appears.Select the appropriate action.Note• All of the options below may not appear,
Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467Printing Usin
9.Follow instructions in screen display, and select OKThe registration page URL will be sent to the registered e-mail address.Access the URL in the e-
Note• If you do not know what paper information to register to the machine, touch the Back button when thescreen to select the operation is displayed.
2121CauseCassette 1 paper settings are incomplete.What to DoIf screen below is shown, the cassette 1 paper settings are incomplete.Tap OK on the touch
2122CauseCassette 2 paper settings are incomplete.What to DoIf screen below is shown, the cassette 2 paper settings are incomplete.Tap OK on the touch
2500CauseCause of following may have occurred failure of automatic print head alignment.• Print head nozzles are clogged.• Paper of size other than A4
2700CauseAn error occurred during copying and some time elapsed.What to DoTap OK on the touch screen and retry copying.904
3402CauseMachine could not make copies because its memory is full.What to DoTap OK on the touch screen of the machine.Wait a while and retry copying.9
3403CauseMachine could not make copies because its memory is full.What to DoTap OK on the touch screen of the machine.Wait a while and retry copying.9
3405CauseMachine could not make copies because its memory is full.What to DoTap OK on the touch screen of the machine.Wait a while and retry copying.9
3407CauseLoading next sheet is required.What to DoLoad the next sheet and tap OK on the touch screen of the machine.908
3408CausePreview screen is displayed on machine's touch screen.What to DoAfter seeing the preview, tap OK on the touch screen of the machine.909
3.Register password for logging in to Canon Inkjet Cloud Printing CenterIn the My account registration screen, enter the password you want to register
3410CauseCannot reserve copying job because machine is scanning a sheet.What to DoWait a while and reserve copying job.910
3411CauseYou can reserve copying job.What to DoIf you reserve a copying job, load the original and touch the machine's Color button for color cop
3412CauseScanning original has failed.What to DoTap OK on the touch screen of the machine, and then follow the actions below.• Make sure that the orig
3413CausePrevent paper abrasion has been set.What to DoIf you continue printing in the current setting, tap Yes.Prevent paper abrasion may reduce the
4100CauseSpecified data cannot be printed.What to DoIf you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer,make sur
4101CauseMachine does not support paper size you specified.What to DoTouch the Stop button, specify the proper paper size, and then print again.If you
4103CauseCannot perform printing with current print settings.What to DoTouch the machine's Stop button to cancel printing.Then change the print s
5011CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
5012CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
5100CausePrinter error has occurred.What to DoCancel printing and turn off the machine.Check the following:• Make sure print head holder motion is not
Important• There are character restrictions for the Password, as shown below.• The password must be between 8 and 32 characters long, using single-byt
5101CausePrinter error has occurred.What to DoRemove the protective material that is preventing the print head holder from moving, turn the machine of
5200CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
5400CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.923
5B01CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.924
5B10CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.925
5B11CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.926
5C00CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
5C20CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er
5. Specify the Time zone setting, and select DoneSelect your region on the list. If you cannot find your region on the list, select the one closest to
6001CausePrinter error has occurred.What to DoIf the paper output tray is closed, open it.Turn off machine and unplug it.Plug in the machine again and
6003CausePrinter error has occurred.What to DoIf the paper output tray is closed, open it.Turn off machine and unplug it.Plug in the machine again and
6500CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6502CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6800CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6801CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6900CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6901CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6902CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6910CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
Registering User Information to Canon Inkjet Cloud Printing Center(Monochrome LCD Monitor)To use the Canon Inkjet Cloud Printing Center, you need to f
6911CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6920CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6921CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6930CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6931CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6932CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6933CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6934CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6935CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6936CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
2.When the printer registration screen is displayed, select Create new account3.Enter the E-mail address and Printer registration ID of the printer&ap
6937CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6938CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6940CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6941CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6942CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6943CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6944CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6945CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6946CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
6950CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
Important• There are character restrictions for the e-mail address, as shown below.• Up to 255 characters consisting of single-byte alphanumeric chara
6B20CausePrinter error has occurred.What to DoTurn off machine and unplug it.Plug in the machine again and turn it back on.If this does not solve the
B202CauseAn error requiring a repair has occurred.What to DoTurn off machine and unplug it.Contact your nearest Canon service center to request a repa
B203CauseAn error requiring a repair has occurred.What to DoTurn off machine and unplug it.Contact your nearest Canon service center to request a repa
B204CauseAn error requiring a repair has occurred.What to DoTurn off machine and unplug it.Contact your nearest Canon service center to request a repa
B205CauseAn error requiring a repair has occurred.What to DoTurn off machine and unplug it.Contact your nearest Canon service center to request a repa
C000CausePrinter error has occurred.What to DoCancel printing and turn off the machine.Check the following:• Make sure print head holder motion is not
3.Register password for logging in to Canon Inkjet Cloud Printing CenterIn the My account registration screen, enter the password you want to register
Important• There are character restrictions for the Password, as shown below.• The password must be between 8 and 32 characters long, using single-byt
5. Specify the Time zone setting, and select DoneSelect your region on the list. If you cannot find your region on the list, select the one closest to
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