Canon JX510P User's Guide

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Users Guide
Table of Contents
Introduction 2
Before Using Your Machine 10
Copying 22
Sending Faxes 23
Receiving Faxes 32
Using TAM Mode (JX510P only) 42
Printing from Your Computer 53
Settings and Activity Reports 55
Routine Maintenance 62
Troubleshooting 72
Specifications 92
Appendix 94
QT5-2233-V02 XXXXXXXX © CANON INC.2009 PRINTED IN THAILAND
The following FINE Cartridges are compatible with this machine.
For details on FINE Cartridge replacement, refer to “Replacing a FINE Cartridge” in this guide.
CANON SINGAPORE PTE. LTD.
1 HarbourFront Avenue #04-01 Keppel Bay Tower Singapore 098632
www.canon-asia.com
CANON AUSTRALIA PTY LTD
1 Thomas Holt Drive, North Ryde, Sydney N.S.W. 2113, Australia
canon.com.au
CANON NEW ZEALAND LIMITED
Akoranga Business Park, Akoranga Drive, Northcote, Auckland, New Zealand
canon.co.nz
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Summary of Contents

Page 1 - User’s Guide

User’s GuideTable of ContentsIntroduction 2Before Using Your Machine 10Copying 22Sending Faxes 23Receiving Faxes 32Using TAM Mode (JX510P only) 42Pri

Page 2 - Program

9IntroductionInstalling the Printer DriverNotes on the Installation Processz Quit all running applications before installation.z Log into a user accou

Page 3 - Introduction

10 Before Using Your MachineBefore Using Your MachineMain Components and Their Functions(1) Document Cover(2) Paper Support(3) Rear Tray(4) ADF(5) Doc

Page 4 - Reading the Documentation

11Before Using Your Machine Operation Panel(1) [Maintenance] (see page 62)(2) [ON] (see page 12)(3) [Receive Mode/Resolution] (see page 22, page 24,

Page 5 - Safety Precautions

12 Before Using Your MachineTurning the Machine ON and OFFTurn on the machine before using. Turning on the MachineBefore turning on the machine, conf

Page 6 - Legal Limitations

13Before Using Your MachineGuidelines for Entering Numbers, Letters, and SymbolsWhen you come to a step that requires you to enter a name or number, s

Page 7 - Preparing the Machine

14 Before Using Your Machinez To delete a character:(1) Use [[] or []] to move the cursor under the incorrect letter. Then press [Space].z To delete a

Page 8 - 4 Install the FINE Cartridge

15Before Using Your MachineRegistering Sender InformationYou can register sender information (Transmit Terminal Identification (TTI)) in your machine

Page 9 - 8 Introduction

16 Before Using Your Machine Registering Your Fax/Telephone Number and NameThis information appears at the top of each document you send.1 Press [Men

Page 10 - Installing the Printer Driver

17Before Using Your Machine7 Use [{] or [}] to select the month in which the summer time starts, then press [Start/Copy] twice. The LCD displays <L

Page 11 - Before Using Your Machine

18 Before Using Your Machine5 Enter the party’s number (up to 60 digits*) using the numeric buttons, then press [Start/Copy] twice.* The values may di

Page 12 -  Operation Panel

1Model NameK10334 (JX510P/JX210P)About ConsumablesConsumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.Int

Page 13 -  Turning off the Machine

19Before Using Your Machine5 Enter the party’s number and name the same way you registered them for one-touch speed dialing.See steps 5 to 6, “Registe

Page 14 - 13Before Using Your Machine

20 Before Using Your Machine Problem Documentsz To prevent document jams in the ADF, do not attempt to load the following types of documents into the

Page 15 - 14 Before Using Your Machine

21Before Using Your MachineLoading Documents and Paper1Open the Document Cover (1) and extend the Paper Support (2) to support the paper.2 Squeeze, th

Page 16 - 4 Press [Stop/Reset]

22 CopyingCopyingMaking CopiesOne of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of on

Page 17 - 16 Before Using Your Machine

23Sending FaxesSending FaxesSending DocumentsBefore you send a document, see “Document Requirements” on page 19, and “Loading Documents and Paper” on

Page 18 - 17Before Using Your Machine

24 Sending Faxes3 If a person answers, converse normally, then ask them to press the start button on their fax. Press [Start/Copy] and hang up.If you

Page 19 - 18 Before Using Your Machine

25Sending Faxes3 Use [{] or [}] to select <SCAN CONTRAST>, then press [Start/Copy]. The LCD displays <STANDARD>.4 Use [{] or [}] to adjust

Page 20 - Document Requirements

26 Sending Faxes Sending a Document Using Directory DialingThis feature is convenient when you know the other party’s name but cannot recall the one-

Page 21 - Paper Requirements

27Sending FaxesSpecial Dialing Sending a Document Using Caller HistoryIf the <CALLER ID> setting is set to <ON>, the caller’s name and ph

Page 22 - Loading Documents and Paper

28 Sending FaxesRedialing When the Line is BusyThere are two methods of redialing: manual redialing and automatic redialing. This section explains the

Page 23 - Making Copies

2 IntroductionIntroductionUseful Informationz Replacing a FINE CartridgeWhen the ink in the FINE Cartridge starts to run out, the machine will switch

Page 24 - Sending Faxes

29Sending Faxes4 Use [{] or [}] to select <AUTO REDIAL>, then press [Start/Copy]. The LCD displays <ON>.z To disable automatic redialing,

Page 25 -  Canceling Sending

30 Sending Faxes8 Press [Start/Copy].z Press [Start/Copy] when using directory dialing.z The fax scans the document into memory.9 The fax will automat

Page 26 - Dialing Numbers

31Sending FaxesSequential Broadcasting Sending a Document to More Than One LocationSequential broadcasting sends one document to more than one locati

Page 27 - 2 Press [Directory]

32 Receiving FaxesReceiving FaxesDifferent ways to receive a documentYour fax provides you with several modes for receiving documents. To determine wh

Page 28 -  Long-Distance Dialing

33Receiving FaxesSetting the Receive ModeOnce you have decided which mode is suitable for your needs, set the mode by pressing [Receive Mode/Resolutio

Page 29 - 1 Press [Stop/Reset]

34 Receiving Faxes8 Use [{] or [}] to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy].This setting tells the fax what to do if t

Page 30 - 29Sending Faxes

35Receiving FaxesCanceling Receiving 1Press [Stop/Reset].Telstra FaxStream Duet (Australia only)Telstra offers the FaxStream Duet capability. If you s

Page 31 -  Canceling Delayed Sending

36 Receiving FaxesTelecom FaxAbility (New Zealand only)Telecom N.Z. offers the FaxAbility capability. If you subscribe to this service, your line is a

Page 32 - 3 Press [Start/Copy]

37Receiving Faxes Receiving to Memory TemporarilyYou can enable/disable memory receiving feature temporarily by selecting <AUTO PRINT> when [Me

Page 33 - Receiving Faxes

38 Receiving Faxes Polling to Receive DocumentsThe polling feature allows you to request a document to be faxed to you from another fax machine. The

Page 34 - Tel Mode>

3IntroductionReading the DocumentationThis guide provides detailed information on how to set up, operate, maintain, and troubleshoot your fax.Please r

Page 35 - 9 Press [Stop/Reset]

39Receiving Faxes6 Use [{] or [}] to select the type of <CALL REJECTION> setting (JX510P only) you want, then press [Start/Copy].You can select

Page 36 - Canceling Receiving

40 Receiving FaxesDocuments Stored in Memory Printing the MEMORY LISTYour fax can print a list of documents stored in memory, along with the transact

Page 37 -  Saving Ink

41Receiving Faxes Deleting a Document from Memory1 Press [Menu].2 Use [{] or [}] to select <MEMORY REFERENCE>, then press [Start/Copy].3 Use [{

Page 38 - When a Problem Occurs

42 Using TAM Mode (JX510P only)Using TAM Mode (JX510P only)Recording the Outgoing MessageBefore you use the built-in answering machine (TAM), you must

Page 39 - 38 Receiving Faxes

43Using TAM Mode (JX510P only)7 Hang up the Handset and press [Stop/Reset].The fax returns to standby mode.Setting TAM ModeSetting TAM mode allows you

Page 40 - 39Receiving Faxes

44 Using TAM Mode (JX510P only) Setting the Recording Time for a Telephone Message1 Press [Menu].2 Use [{] or [}] to select <DATA REGSTRATION>,

Page 41 -  Printing the MEMORY LIST

45Using TAM Mode (JX510P only) Setting <TOLL SAVER>Setting <TOLL SAVER> allows you to check whether you have any new messages when you ca

Page 42 - 41Receiving Faxes

46 Using TAM Mode (JX510P only)7 Hang up the Handset and press [Stop/Reset].The fax returns to standby mode.* The recording time for a voice memo can

Page 43 - Using TAM Mode (JX510P only)

47Using TAM Mode (JX510P only)Follow the procedures below to delete all messages.1 Press [Delete]. The LCD displays <YES=( ) NO=(#)>.2 Press [ ]

Page 44 - Setting TAM Mode

48 Using TAM Mode (JX510P only) Using Remote Control1 Call home.2 The outgoing message will be played.3 Press [#] while the outgoing message is playi

Page 45 -  Setting <TAM MONITOR>

4 IntroductionSafety PrecautionsPlease read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not

Page 46 -  Setting <TOLL SAVER>

49Using TAM Mode (JX510P only)z List of Remote Control Commands* Sub-commands are only valid while the command they are linked to is active.** When no

Page 47

50 Using TAM Mode (JX510P only)Forwarding Telephone MessagesThis feature allows you to automatically forward telephone messages, recorded when the fax

Page 48

51Using TAM Mode (JX510P only)6 Use the numeric buttons, or [{] or [}] to enter the redial interval, then press [Start/Copy].7 Press [Stop/Reset].Sett

Page 49 - 1 Call home

52 Using TAM Mode (JX510P only)Notez When forwarding is not possible:You can set the fax to redial the forwarding number a certain number of times at

Page 50

53Printing from Your ComputerPrinting from Your ComputerPrinting from Your ComputerThis section describes procedure for basic printing.1 Create a docu

Page 51

54 Printing from Your ComputerReading the On-screen ManualFor detailed instructions on installing the On-screen Manual, refer to your setup sheet.You

Page 52 -  Setting <PIN ENTRY>

55Settings and Activity ReportsSettings and Activity ReportsSelecting a MenuThe <USER SETTINGS>, <REPORT SETTINGS>, <TX SETTINGS>, &

Page 53

56 Settings and Activity Reports USER SETTINGS REPORT SETTINGSName Description SettingsDATE & TIME Set the date and time (24-hour clock) using t

Page 54 - Printing from Your Computer

57Settings and Activity Reports TX SETTINGS RX SETTINGSACTIVITY REPORT Enable/disable automatic printing of the ACTIVITY REPORT. –AUTO PRINT When yo

Page 55 - Reading the On-screen Manual

58 Settings and Activity Reports PRINTER SETTINGS SYSTEM SETTINGSName Description SettingsRX REDUCTION Enable/disable reduction for received documen

Page 56 - Settings and Activity Reports

5IntroductionCautionYou may cause injury or damage the machine if you ignore any of these safety precautions.Legal LimitationsIt may be unlawful to ma

Page 57 -  REPORT SETTINGS

59Settings and Activity Reports TAM SETTINGS (JX510P only)DAYLGHT SAV TIME* Enable/disable the summer time system. ON/OFFSTART DATE/TIME Set the begi

Page 58 -  RX SETTINGS

60 Settings and Activity Reports CALLER IDActivity ReportsYour fax keeps track of most of its sending and receiving operations. These operations can

Page 59 -  SYSTEM SETTINGS

61Settings and Activity Reports ACTIVITY REPORTSummarizes the information for the sending and receiving activities of your fax after 20 transactions.

Page 60 -  TAM SETTINGS (JX510P only)

62 Routine MaintenanceRoutine MaintenanceMaintenance MenusThe table below shows the available maintenance menus when you press [Maintenance].Replacing

Page 61 - Activity Reports

63Routine Maintenancez Setting Automatic PrintingWhen the ink is low, you can set the receiving fax either automatic printing or storing in memory.1 P

Page 62

64 Routine MaintenanceHowever, the error detection function is disabled after the error indication is canceled, therefore, Low Ink Warning message doe

Page 63 - Routine Maintenance

65Routine Maintenance5 Insert the new FINE Cartridge.(1) Insert the new FINE Cartridge slightly slanted.(2) Push up the FINE Cartridge until it clicks

Page 64 -  What is a Low Ink Warning?

66 Routine Maintenance3 Use [{] or [}] to select <NOZZLE CHECK>, then press [Start/Copy].The fax prints the nozzle check pattern.4 If the patter

Page 65 -  Replacing a FINE Cartridge

67Routine Maintenance2 Use [{] or [}] to select <DEEP CLEANING>, then press [Start/Copy].Aligning the FINE CartridgeIf ruled lines are printed m

Page 66 - 2 Press [Maintenance]

68 Routine Maintenance(2) Repeat the procedure to input inputting the pattern number for columns B and C.(A) Less noticeable white streaks(B) More not

Page 67 - 1 Press [Maintenance]

6 IntroductionHow to Use the Documentation ProvidedPreparing the MachineBe sure to read your setup sheet first for setting up your machine and getting

Page 68 -  Print Head Alignment

69Routine Maintenance1 Open the Cover.2 Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the interior of the fax, especi

Page 69 - Cleaning Your Machine

70 Routine Maintenance Cleaning the RollerClean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roll

Page 70 - 69Routine Maintenance

71Routine Maintenance Cleaning the Protrusions Inside the MachineIf protrusions inside the machine are stained, wipe ink off the protrusions using a

Page 71 -  Cleaning the Bottom Plate

72 TroubleshootingTroubleshootingPaper Jams Jams in the ADFWhen a document jams or misfeeds in the ADF, either both <OPEN COVER> and <SEE FI

Page 72 - 71Routine Maintenance

73Troubleshooting2 Open the Cover.3 Gently remove the jammed paper inside the fax.4 Press [Stop/Reset].The fax returns to standby mode.If the Power Di

Page 73 - Troubleshooting

74 Troubleshooting Repeated Paper Jams OccurFaxing Problemsz Sending Problems You Cannot Send a DocumentThe Rear Tray may contain too many sheets.z

Page 74 - Paper Feeding Problems

75Troubleshooting Documents Sent From the Fax are Spotted or Dirty Cannot Send Using Error Correction Mode (ECM) Errors Occur Frequently While Send

Page 75 - Faxing Problems

76 Troubleshooting Cannot Receive a Document Manually Print Quality is Poor Fax Does Not PrintThe fax may have a document stored in memory.Print ou

Page 76 - Cause Action

77Troubleshooting Fax Images Print Blotched or Uneven Cannot Receive Using Error Correction Mode (ECM) Errors Occur Frequently While ReceivingCopyi

Page 77 -  Fax Does Not Print

78 TroubleshootingTelephone Problems You Cannot Dial The Handset, Telephone, or Extension Phone Disconnects While You are Talking There is Interfer

Page 78 - Copying Problems

7Introduction2 Turn on the machine.3 Prepare the FINE Cartridge.4 Install the FINE Cartridge.Select the receive mode according to your needs. See “Dif

Page 79 - Print Quality Problems

79TroubleshootingPC Printing Problemsz If an Error OccursWhen an error occurs in printing such as the machine is out of paper or paper is jammed, a tr

Page 80 - PC Printing Problems

80 Troubleshootingz Cannot Connect to Computer Properly Printing or Scanning Speed Is Slow / Hi-Speed USB Connection Does Not Work / “This device can

Page 81 - Important

81Troubleshooting Lines Are Misaligned Paper Is Smudged / Printed Surface Is ScratchedCause ActionThe paper and print quality settings are not set p

Page 82 -  Lines Are Misaligned

82 Troubleshooting Back of the Paper Is Smudgedz Machine Does Not Start or Stops During Print Jobs Printing Does Not StartCause ActionThe paper and

Page 83 -  Printing Does Not Start

83Troubleshooting Printing Stops Before It Is Completed Printing Speed Not as Fast as Expected Printer Status Monitor Is Not Displayed The Inkjet

Page 84

84 TroubleshootingRead the instructions on the screen and follow the procedure below.z If you agree to participate in the survey program:Click Agree,

Page 85 - General Problems

85TroubleshootingIn Case of a Power FailureThe user data settings and registered data for one-touch speed dialing and coded speed dialing are saved du

Page 86 - LCD Messages

86 Troubleshooting BUSY/NO SIGNAL CHECK DOCUMENT CHECK PAPER SIZE CHK PRINTER 5100 / SEE MANUAL CHK PRINTER 5B00 / REQUIRE SERVICECause ActionThe

Page 87

87Troubleshooting CHK PRINTER B200 / REQUIRE SERVICE CHK PRINTER nnnn / SEE MANUAL CLEAR PAPER JAM DOC. TOO LONG ECM RX ECM TX INK ABS NEAR FUL

Page 88

88 Troubleshooting MEMORY FULL NO INK NO OGM NO TEL # REC’D IN MEMORY RECOMEND NEW CRT REMOVE DOCUMENTCause ActionThe fax’s memory is full beca

Page 89

8 Introduction Selecting the Language for the LCDIf an unintended language is displayed on the LCD, change it into your desired language following th

Page 90 - Status Monitor Messages

89Troubleshooting SET DOCUMENT IN CORRECT POSITION TAM MEMORY FULL* TX/RX CANCELLED TX/RX NO. nnnnStatus Monitor MessagesThe following messages ar

Page 91 - 90 Troubleshooting

90 Troubleshooting Service Error B200 Is Displayed Service Error nnnn Is Displayed Writing Error / Output Error / Communication ErrorCause ActionAn

Page 92 -  Other Error Messages

91Troubleshooting Other Error MessagesThe printer port is not configured appropriately.Follow the procedure below to check the status of the device.(

Page 93 - Specifications

92 SpecificationsSpecificationsSpecifications are subject to change without notice.*1 Based on the Canon FAX Standard Chart No.1, Standard mode.*2 The

Page 94 - 93Specifications

93Specificationsz Operation can only be guaranteed on a PC with Windows Vista, XP or 2000 pre-installed.z Some functions may not be available with Win

Page 95 - Appendix

94 AppendixAppendixUsers in AustraliaDecadic (pulse) Dialing is not available in Australia.Users in New ZealandThe grant of a Telepermit for any item

Page 98

User’s GuideTable of ContentsIntroduction 2Before Using Your Machine 10Copying 22Sending Faxes 23Receiving Faxes 32Using TAM Mode (JX510P only) 42Pri

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