Canon MAXIFY MB5455 User Manual

MB5400 seriesOnline ManualPrinter FunctionsOverviewPrintingScanningFaxingTroubleshootingEnglish

What Is IJ Scan Utility (Scanner Software)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587Starting IJ Scan Uti

Important• There are character restrictions for the Password, as shown below.• The password must be between 8 and 32 characters long, using single-byt

A Message for Faxing Is Displayed on Fax Standby ScreenIf a message is displayed on the Fax standby screen, take the corresponding action described be

Set Print when out of ink in Auto print settings under FAX settings to Print.However, part or all of the fax may not be printed since the ink has run

Memoryis full.The printer's memory is full because it has sent/received too many documents, or a detailed document.Print the faxes stored in the

Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer

• Characters other than printer name or IJ Scan Utility are displayed on Created with onthe Details screen.• "?" is displayed on the preview

Error Regarding Automatic Duplex Printing Is DisplayedCheck See Automatic Duplex Printing Problems and take the appropriate action.Error Regarding Pow

• In Windows Vista, right-click "Canon XXX series Printer" icon (where "XXX" is your printer's name),and then select Properti

2. Double-click Universal Serial Bus controllers and USB Printing Support.If the USB Printing Support Properties screen does not appear, make sure the

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Note• A confirmation/warning dialog box may appear when installing, uninstalling or starting upsoftware.This dialog box appears when administrative ri

• The user name must be between 1 and 20 characters long, using single-byte alphanumericcharacters and symbols (!"#$%&'()*+,-./:;<=&g

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet Print

If You Cannot Solve a ProblemIf there is a problem that you cannot solve following the instructions in this chapter, contact Canon throughthe Support

List of Support Code for ErrorSupport code appears on the touch screen and your computer screen when errors occur.A "support code" is an err

5400 5500 5501 5B00 5B01 5C01• 6000 to 6ZZZ6000 6500 6502 6700 6701 68006801 6900 6901 6902 6910 69116920 6921 6930 6931 6932 69336936 6937 6938 6939

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If the paper is jammed inside

1300CausePaper is jammed inside front cover.What to DoIf the paper is jammed inside the front cover, remove the paper by following these steps.Importa

3.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.4. Pull paper out slowly, so as not to tear it.1017

5.Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremo

When the paper is jammed while layout printing, 2 on 1 copying, or 4 on 1 copying is inprogress, it is possible that some pages are not printed if you

Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud PrintingCenter.Using Canon Inkjet Cloud Printing Center102

1303CausePaper is jammed inside rear cover.What to DoIf the paper is jammed inside the rear cover, follow these steps to remove the paper.Important• T

4.Pull out paper slowly.Note• Do not touch the inner parts of the printer.• If you cannot pull the paper out, try the following.• Turn the printer off

• If the paper is jammed while printing the faxes or the fax report in progress:After clearing the paper jam error and tapping OK on the touch screen

1313CausePaper is jammed inside rear cover as printer pulled in printed paper.What to DoIf the paper is jammed inside the rear cover as the printer pu

3. Open rear cover.Slide the rear cover to the left then open it.4.Pull out paper slowly.Note• Do not touch the inner parts of the printer.• If you ca

6. Reload paper and tap OK on printer's touch screen.• If the paper is jammed while printing the faxes or the fax report in progress:After cleari

1314CausePaper is jammed inside rear cover during automatic duplex printing.What to DoIf the paper is jammed inside the rear cover when performing aut

4.Pull out paper slowly.Note• Do not touch the inner parts of the printer.• If you cannot pull the paper out, try the following.• Turn the printer off

• If the paper is jammed while printing the faxes or the fax report in progress:After clearing the paper jam error and tapping OK on the touch screen

2801CauseDocument is jammed in ADF.What to DoRemove the document following the procedure below.Important• The printer cannot be turned off while it is

Printing Your Printer Registration IDImportant• Some models do not support this function.To add a printer by using Canon Inkjet Cloud Printing Center,

5. Close document feeder cover and turn on printer.When rescanning the document after clearing the error, rescan it from the first page.If you cannot

If you cannot remove the document or the document tears inside the printer, or if the document jamerror continues after removing the document, contact

Other CasesCheck the following:Check1 Is anything blocking paper output slot?Check2 Is rear cover attached properly?Check3 Is paper curled?Correct cur

1007CausePossible causes include the following.• There is no paper in the cassette 1.• Paper is not loaded in the cassette 1 properly.What to DoTake t

1008CausePossible causes include the following.• There is no paper in the cassette 2.• Paper is not loaded in the cassette 2 properly.What to DoTake t

1200CauseFront cover is open.What to DoClose the front cover and wait for a while.Do not close it while you are replacing an ink tank.1035

1309CausePaper size that is not compatible with automatic duplex printing is specified.What to DoThe sizes of media suitable for auto duplex printing

1310CauseSize of paper may not be compatible with automatic duplex printing.What to DoThe sizes of media suitable for auto duplex printing are A4 and

1319CauseSize of paper is not compatible with automatic duplex printing.What to DoThe sizes of media suitable for auto duplex printing are A4 and Lett

1575CauseInk cannot be correctly detected.What to DoIf an ink tank becomes empty, replace it.An ink tank cannot be replaced until it becomes empty.Ple

If your model has monochrome LCD monitor2. On the printer operation panel, select the Setup button, and then select Webservice setup -> Connectio

1600CauseInk may have run out.What to DoReplacing the ink tank is recommended.If printing is in progress and you want to continue printing, tap OK on

1660CauseAn ink tank is not installed.What to DoInstall the ink tank.1041

1688CauseThe ink has run out.What to DoReplace the ink tank and close the front cover.Printing under the current condition may damage the machine.If y

1700CauseInk absorber is almost full.What to DoTap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a

1701CauseInk absorber is almost full.What to DoTap OK on the touch screen to continue printing. Contact your nearest Canon service center to request a

1754CauseThe ink tank is not installed properly.What to DoOpen the front cover.Then push the ink tank.After installing the ink tank properly, close th

1755CauseThe ink has run out.What to DoTo maintain both machine and print quality, the machine cannot continue printing under the ink outcondition.Can

1872CauseCassette 1 is not inserted.What to DoInsert the cassette 1.Note• Once the cassette 1 is installed, the screen for setting cassette paper info

1873CauseCassette 2 is not inserted.What to DoInsert the cassette 2.Note• Once the cassette 2 is installed, the screen for setting cassette paper info

1874CauseCassette 1 and cassette 2 are not inserted.What to DoInsert the both cassettes.Note• Once the cassette is installed, the screen for setting c

Registering User Information to Canon Inkjet Cloud Printing Center(No LCD Monitor/Using PRO-1000 series or PRO-500 series)To use the Canon Inkjet Clou

1890CauseProtective material or tape may still be attached to print head holder.What to DoOpen the front cover and make sure the protective material a

2001CauseAn incompatible device is connected.What to DoCheck the device connected to the USB flash drive port. Printing photos directly is possible wi

2002CauseAn unsupported USB hub is connected.What to DoIf a USB flash drive is connected to the printer through the USB hub, disconnect the hub from t

2111CausePaper settings for printing or copying differ from cassette paper information set on printer.Note• See below for the correct correspondence b

What to DoTapping OK on the touch screen again, the screen below appears.Select the appropriate action.Note• All of the options below may not appear,

Once you have changed the paper, the screen for setting the cassette paper information appears. Setthe paper information for the paper in the cassette

2112CausePaper settings for printing or copying differ from cassette paper information set on printer.Note• See below for the correct correspondence b

What to DoTapping OK on the touch screen again, the screen below appears.Select the appropriate action.Note• All of the options below may not appear,

Once you have changed the paper, the screen for setting the cassette paper information appears. Setthe paper information for the paper in the cassette

2113CausePaper settings for printing or copying differ from cassette paper information set on printer.Note• See below for the correct correspondence b

If you want to register a different e-mail address, select Do not send to display the E-mail addressentry screen.In the displayed screen, enter the E-

What to DoTapping OK on the touch screen again, the screen below appears.Select the appropriate action.Note• All of the options below may not appear,

Once you have changed the paper, the screen for setting the cassette paper information appears. Setthe paper information for the paper in the cassette

2121CauseCassette 1 paper settings are incomplete.What to DoIf screen below is shown, the cassette 1 paper settings are incomplete.Tap Register on the

2122CauseCassette 2 paper settings are incomplete.What to DoIf screen below is shown, the cassette 2 paper settings are incomplete.Tap Register on the

2500CauseCause of following may have occurred failure of automatic print head alignment.• Print head nozzles are clogged.• Paper of size other than A4

2700CausePossible causes include the following.• An error occurred during copying and some time elapsed.• Document is remained in ADF.• An error occur

2802CauseNo document in ADF.What to DoTap OK on the touch screen to resolve the error and operate again after loading documents.1066

2803CauseDocument is too long or is jammed in ADF.What to DoTap OK on the touch screen. Then make sure the document you are loading meets the printer&

5. Close document feeder cover and turn on printer.When rescanning the document after clearing the error, rescan it from the first page.If you cannot

If you cannot remove the document or the document tears inside the printer, or if the document jamerror continues after removing the document, contact

7.Follow instructions in screen display, and select OKThe registration page URL will be sent to the registered e-mail address.Access the URL in the e-

2805CauseDocument cover is open.What to DoClose the document cover and tap OK on the touch screen of the printer.1070

3401CauseReserve copy is canceled.What to DoTap OK on the touch screen of the printer.1071

3402CausePrinter could not make copies because its memory is full.What to DoTap OK on the touch screen of the printer.Wait for a while and retry copyi

3403CausePrinter could not make copies because its memory is full.What to DoTap OK on the touch screen of the printer.Wait for a while and retry copyi

3404CauseDocument is remained in ADF.What to DoWait for a while. Copying will start.1074

3405CausePrinter could not make copies because its memory is full.What to DoTap OK on the touch screen of the printer.Wait for a while and retry copyi

3406CausePrinter could not make copies because its memory is full.What to DoTap OK on the touch screen of the printer.Wait for a while and retry copyi

3407CauseLoading next sheet is required.What to DoLoad the next sheet and tap OK on the touch screen of the printer.1077

3408CausePreview screen is displayed on printer's touch screen.What to DoAfter seeing the preview, tap OK on the touch screen of the printer.1078

3410CauseCannot reserve copying job because printer is scanning a sheet.What to DoWait for a while and reserve copying job.1079

3.Register password for logging in to Canon Inkjet Cloud Printing CenterIn the My account registration screen, enter the password you want to register

3411CauseYou can reserve copying job.What to DoIf you reserve a copying job, load the original and press the printer's Color button for color cop

3412CauseScanning original has failed.What to DoTap OK on the touch screen of the printer, and then follow the actions below.• Make sure that the orig

3413CausePrevent paper abrasion has been set.What to DoIf you continue printing in the current setting, tap Yes.Prevent paper abrasion may reduce the

3414CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the address and port number of the o

3415CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the address and port number of the i

3416CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the settings for secure connection (

3417CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the settings for secure connection (

3418CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the settings item for the outgoing m

3419CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the outgoing account and outgoing pa

3420CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the settings item for the incoming m

Important• There are character restrictions for the Password, as shown below.• The password must be between 8 and 32 characters long, using single-byt

3421CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the incoming account and incoming pa

3422CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the APOP authentication settings of

3423CauseCommunication with mail server failed.What to DoTap OK on the touch screen of the printer.Make sure that the mail server settings are correct

3424CauseSending mail failed.What to DoTap OK on the touch screen of the printer.Specify the correct destination's mail address, and then retry s

3425CauseCause of following may have occurred failure of sending mail.• File size of scanned data is too large.• Printer's memory is full.What to

3426CauseFirst side printing is complete when manual duplex printing.What to DoPrepare to print the other side.Keeping the printed side facing up, rot

3427CauseFirst side printing is complete when manual duplex printing.What to DoPrepare to print the other side.Keeping the printed side facing up, fit

3428CauseFirst side printing is complete when manual duplex printing.What to DoPrepare to print the other side.Keeping the printed side facing up, fit

3429CauseFirst side printing is complete when manual duplex printing.What to DoPrepare to print the other side.Keeping the printed side facing up, rot

3430CauseFirst side printing is complete when manual duplex printing.What to DoPrepare to print the other side.Keeping the printed side facing up, rot

Sending Scanned Data as E-Mail from Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712Registering Recipients&apos

• The user name must be between 1 and 20 characters long, using single-byte alphanumericcharacters and symbols (!"#$%&'()*+,-./:;<=&g

3431CauseFirst side printing is complete when manual duplex printing.What to DoPrepare to print the other side.Keeping the printed side facing up, fit

3432CauseFirst side printing is complete when manual duplex printing.What to DoPrepare to print the other side.Keeping the printed side facing up, fit

3433CauseFirst side printing is complete when manual duplex printing.What to DoPrepare to print the other side.Keeping the printed side facing up, rot

4100CauseSpecified data cannot be printed.What to DoIf you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, makesur

4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s

4104CausePaper size or media type that cannot be fed from cassette 2 is specified.What to DoPress the printer's Stop button to cancel printing.Sp

5011CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5012CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5040CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5050CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud PrintingCenter.Using Canon Inkjet Cloud Printing Center111

5051CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

5102CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

5103CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

5104CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

5105CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

5200CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5203CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5204CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5205CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

Using Canon Inkjet Cloud Printing CenterWhen the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and usethe s

5206CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5207CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5208CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5209CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5400CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5500CauseInk tank has not been properly recognized.What to DoContact the service center.1125

5501CauseInk tank has not been properly recognized.What to DoContact the service center.1126

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.1127

5B01CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.1128

5C01CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

Printing procedureThis section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.Important• The available functions d

6000CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6500CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6502CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6700CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6701CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6800CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6801CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6900CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6901CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6902CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

4.In the displayed image list, select the image that you want to print, and then select Next5. Make the necessary print settings, and then select Prin

6910CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6911CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6920CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6921CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6930CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6931CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6932CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6933CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6936CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6937CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6.A print job completion message appears, and printing startsTo continue printing, select Continue, and perform the operation from Step 3.To end the p

6938CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6939CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

693ACausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6940CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6941CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6942CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6943CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6944CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6945CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

6946CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

Canon Inkjet Cloud Printing Center windowThis section describes the Canon Inkjet Cloud Printing Center screens that are displayed on yoursmartphone, t

7100CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

7200CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

7201CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

7202CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

7203CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

7204CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

7205CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

9000CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

9500CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

B202CauseAn error requiring a repair has occurred.What to DoTurn off the printer and unplug it.Contact your nearest Canon service center to request a

Reset password from hereSelect this if you forgot the password.Reset your password by following the instructions on the screen.Create new accountA new

B203CauseAn error requiring a repair has occurred.What to DoTurn off the printer and unplug it.Contact your nearest Canon service center to request a

B204CauseAn error requiring a repair has occurred.What to DoTurn off the printer and unplug it.Contact your nearest Canon service center to request a

B205CauseAn error requiring a repair has occurred.What to DoTurn off the printer and unplug it.Contact your nearest Canon service center to request a

B502CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

B503CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

B504CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

C000CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

(4) Right context menu(5) Display area(6) Menu area(1) Left context menu (Administrator only)When you select , the left context menu appears.When you

• Display update date/time of the printer informationThis displays the date and time the printer information was last updated. refreshes the informati

Deleting Registered Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 799Printing List

• Delete printersWhen you select , the printer is deleted from the Canon Inkjet Cloud Printing Center.When transferring the ownership of the printer,

• Adding a userSelect Add user. The user registration screen appears.• Changing Administrator and Standard user settingsTo change the privileges of th

UsersDisplays all users and mail addresses registered in the domain. PrintersDisplays all printers registered in the domain. AppsWith the default set

• Duplicate group names cannot be registered in the same domain.• Deleting a GroupTo delete a group from Canon Inkjet Cloud Printing Center, select .

Advanced management screenThe Advanced management screen allows you to set the management method for printer users andapps that can be used.To go to t

• Select how to manageYou can change the management method for usable apps and printers.Manage app availability by printerIf you are using multiple pr

(3) Printer name areaThe registered name of the printer selected is displayed.The Administrator can change the printer name from the Mng. printer scre

Note• Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, orlanguage. : Can be used

(5) Display areaThe display changes based on the menu you select.(6) Menu areaThe following 4 menu buttons are displayed:• AppsThis displays the list

On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud PrintingCenter are displayed by category.◦ When you select

Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 862Cannot Find Machine on Network. .

or language. : Can be used with genuine Canon ink.If you are using a G3000 series model, you cannot use this service because the model is notsupported

Tips on Using Canon Inkjet Cloud Printing Center (at Home/If youare using PRO-1000 series or PRO-500 series)The Advanced management function allows yo

3.The father selects Add user, and by following the screen instructions, registers themother and child as users.After this registration is complete, t

If Father, Mother, and Child Want to Manage Apps IndividuallyWith the default settings, only the Administrator (father) can register apps to be used o

3.The father sets Manage app availability by user and selects OK4. The screen for checking the management method change appearsTo complete the setup a

All registered users can register and delete apps freely.135

Tips on Using Canon Inkjet Cloud Printing Center (at Work)The Group management function allows you take advantage of the many useful functions that th

4.The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set137

6.The senior clerk sets Manage by group (for office users) and selects OKNote•If Group management has already been set up, refer to step 10 and the su

This appears only if the selected mode is Group management.To complete the setup and display the Group management screen, select OK.Note•With the defa

Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 906Restoring to F

10. Select Settings, and in group setup screen, check that all users on the Users tab areselected11.On Printers tab, check that all printers are selec

To switch between app registration/deletion, select / .To return to the Group management screen, select Close.This completes the setup of the group

1.From , select Group managementNote•This appears only if Manage by group (for office users) is set in Advanced management.2. In displayed screen, se

3.The senior clerk enters the Group name and selects OKIn this field, enter "President" as the president-only group because you will be sett

5. On Users tab, select only president6.On the Printers tab, select printer to be used.7. On the Apps tab, set the Evernote and Facebook apps to 144

To switch between app registration/deletion, select / .To return to the Group management screen, select Close.The above procedure allows you to set

Note• This appears only if Manage by group (for office users) is set in Advanced management.2.For Apps available on printers that do not require a sec

To switch between app registration/deletion, select / .To return to the Group management screen, select Close.The above procedure sets up Evernote

2.For Require security code, select Set.3. Select printer for setting up Security code.Security codes identify individual users when multiple users ar

Note• On models where the settings cannot be changed, this function cannot be selected.Some models do not support this function. To check whether your

Scan Quality (Image Displayed on the Monitor) Is Poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 957Scanned Image Is Surrounded

Important•The following character restriction applies to Security code entries:• Up to 8 alphanumeric charactersThe Security code change process ends,

Note•If you have not set a Security code, set a Security code from My account, and then Log in.8.Select Facebook appOnly the president will be able to

1. From , select Group managementNote• This appears only if Manage by group (for office users) is set in Advanced management.2.Select Settings for th

To return to the Group management screen, select Close.Important• If a user is being managed in multiple groups and an app is deleted or the target pr

What is a Security code?A Security code identifies the user when multiple other users are sharing the same printer.Important• If you are using the MAX

Adding a PrinterWith one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.The procedure for adding a printer

Note• If you select Cancel, the printer selection status does not change and the main screen ofCanon Inkjet Cloud Printing Center appears.If your mode

Note• If you select Cancel, the printer selection status does not change and the main screen ofCanon Inkjet Cloud Printing Center appears.Adding a PIX

Adding a PIXMA/MAXIFY Cloud Link UserSeveral people can use one printer.This section describes the user addition procedure and the user privileges.Add

Note• When you select Add user, the service first checks whether the maximum number of users hasbeen reached. If new users can be added, the user regi

Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 996Errors and Messages. . .

6.Register a password for logging in to the Canon Inkjet Cloud Printing Center.On the My Account Registration screen, enter you desired password into

7. Enter NicknameEnter any user name that you want to use.Important• The user name entry field has the following character restrictions:•The user name

The main registration is complete, and a registration completion e-mail is sent.Note• When you use MAXIFY Cloud Link, a cookie for the selected user i

• To set Multiuser mode without sending a notification e-mail, select Cancel.Troubleshooting Canon Inkjet Cloud Printing Center163

Troubleshooting Canon Inkjet Cloud Printing CenterIf an app cannot be installedIf the registered app is not in the Apps listIf the information is not

If your model has monochrome LCD monitorOn the printer operation panel, select the Setup button, and then select Web service setup ->Connection s

If the problem is not resolved, use the printer driver from your computer to perform the print job and checkwhether the data can be printed normally o

Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHYUse the "Canon PRINT Inkjet/SELPHY" application to easily print photo

Printing with Windows RTWhen you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer tothe network.For inf

Online Storage Integration FunctionThe printer can integrate with online storage services such as Evernote.Integration with Online Notetaking Service

2002. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10522111. . . .

Handling Paper, Originals, Ink Tanks, etc.Loading PaperPaper SourcesLoading Plain Paper / Photo PaperLoading EnvelopesLoading OriginalsWhere to Load O

Loading PaperPaper SourcesLoading Plain Paper / Photo PaperLoading Envelopes171

Paper SourcesTypes and Sizes of Paper You Can UsePaper can be loaded in cassette 1 (A) and in cassette 2 (B).On top, cassette 1 (A) holds all sizes of

D: Lock position for stowing the cassetteSet to position D when the machine will not be used for some time, or before shipping it. In this position,th

174

Loading Plain Paper / Photo PaperLoad paper in cassette 1 or cassette 2.* This example demonstrates loading in cassette 1, but paper is loaded the sam

3.Slide the front (A) and right (B) paper guides out to make room for the paper.4.Load the stack of paper printing-side DOWN, centered on the cassette

• Align the stack of paper with the edge of the cassette as shown.Feeding problems may occur if the paper is touching the protrusion (E).•To load pape

Note•Do not load sheets of paper past the load limit mark (H).•Keep the stack height below the paper guide tabs (I).7.Insert the cassette.Push the cas

8.Select the size and type of paper in the cassette in Page size and Type, and then tapRegister.Follow the instructions of any messages displayed to r

3424. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10933425. . . .

Loading EnvelopesLoad envelopes in cassette 1.Once you have set up the printer driver correctly, addresses are automatically rotated and printed to su

3.Slide the front (A) and right (B) paper guides out to make room for the paper.4.Load the envelopes face-DOWN, centered in cassette 1.The flap will f

5.Align the front paper guide (A) with the edge of the envelopes.6.Slide the right paper guide (B) to align the right and left guides with both edges

8.Select the size and type of envelopes in the cassette in Page size and Type, and then tapRegister.Paper Settings9.Pull out the output tray extension

Note• Before printing, select the size and type of loaded envelopes on the print settings screen of the printerdriver.184

Loading OriginalsWhere to Load OriginalsLoading Originals on the Platen GlassLoading Documents in the ADF (Auto Document Feeder)Loading Based on UseSu

Where to Load OriginalsLoad originals on the platen glass or in the ADF (Auto Document Feeder).To decide where to load originals, consider the size an

Loading Originals on the Platen Glass1. Open the document cover.Important• When opening or closing the document cover, be careful not to touch buttons

Loading Documents in the ADF (Auto Document Feeder)Note• For best results, load documents on the platen glass.1. Remove any originals left on the plat

Loading Based on UseLoad originals correctly for how they will be used. Originals loaded incorrectly may cause scanningproblems.Align Originals with t

5501. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11265B00. . . .

Load Multiple Originals on the platen glass• When selecting Doc.type > Photo in Scan and specifying Scan size > Auto multi scan to scanmultiple

Supported OriginalsOn the platen glassItem DetailsKind of original - Document, magazine, or newspaper- Photo, postcard, business card, or optical disc

• Glued documents• Documents with sticky notes• Documents on carbon paper• Documents on coated paper• Documents on onion skin or other thin paper• Pho

Inserting a USB Flash DriveInserting a USB Flash DriveRemoving a USB Flash Drive193

Inserting a USB Flash DriveSupported Image Files• Can print images taken with cameras conforming to Design Rule for Camera File Systemspecifications,

Removing a USB Flash Drive1. Before removing a USB flash drive, make sure the machine is not reading or writing data.During these operations, a messag

Replacing Ink TanksReplacing Ink TanksChecking Ink Status on the Touch Screen196

Replacing Ink TanksIn the case of warnings or errors caused by low ink levels, messages appear on the touch screen to notifyyou. Respond to the messag

• If you leave the front cover open for more than 60 minutes, the print head holder will move tothe right. In this case, close the front cover and ope

Important• Do not touch the contact (C) or interface (D) of the ink tank.4.Insert the new ink tank, aligning it with the installation guide (E) on the

ContentsUsing This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Trademarks and Licenses. . . .

6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11597100. . . .

6.Tap Exit on the touch screen.If Next is displayed, another ink tank can be replaced.To replace the next ink tank, tap Next and repeat this procedure

After ink tank replacement, the machine starts mixing the ink automatically. Wait until this noise stops.(Mixing takes 1–2 minutes.)Note• Respond to a

Checking Ink Status on the Touch ScreenNote• If one or more ink colors runs out, changes to in the HOME screen. When appears, check which ink (or

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Maintenance ProcedureFollow these steps to restore print quality if printing becomes faint or uneven, colors are incorrect, or printingresults are not

Note• If printing problems remain even after step 4, turn the machine off, wait at least 24 hours, and performdeep print head cleaning again. Leave th

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether ink is being ejected correctly from the print headnozzles.Note• I

7. Tap Yes.After the nozzle check pattern is printed, two pattern confirmation screens are displayed.8. Examine the nozzle check pattern.208

Examining the Nozzle Check PatternExamine the nozzle check pattern and clean the print head if necessary.1. Check for any missing lines in pattern C o

Using This Online ManualSymbols Used in This DocumentTouch-enabled Device Users (Windows)Symbols Used in This DocumentWarningInstructions that, if ign

In the case of B (some missing lines or horizontal white streaks) in either pattern (C or D) or bothpatterns:Cleaning is required. Tap Also B, and the

Cleaning the Print HeadClean the print head if the nozzle check pattern has missing lines or horizontal white streaks. Cleaningunclogs nozzles and res

Afterward, a confirmation screen is displayed for printing a nozzle check pattern.6. Load a sheet of A4 or Letter-sized plain paper in cassette 1.Impo

Deep Print Head CleaningIf standard print head cleaning does not improve print quality, try deep print head cleaning. However,because deep print head

6. Load a sheet of A4 or Letter-sized plain paper in cassette 1.Important•The screen for registering page size and media type is not displayed during

Aligning the Print HeadIf printed images seem distorted, as when parallel lines are not printed parallel, align the print head.Note• If ink runs out a

6. Pull out the output tray extension and open the paper output support.7. Tap Yes.The print head alignment sheet is printed, and the print head is al

Aligning the Print Head ManuallyTry aligning the print head manually after automatic alignment if printing results are not as expected, aswhen paralle

6. Pull out the output tray extension and open the paper output support.7. Tap Yes.The print head alignment pattern is printed.8. Confirm that the pat

Note• If all patterns look different, choose the pattern in which vertical streaks are least noticeable.A: Subtle vertical streaksB: Noticeable vertic

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

D: Noticeable horizontal streaks14. Repeat these steps until you have finished entering pattern numbers for columns O to T,and then tap OK.For column

Performing Maintenance Functions from Your Computer (Mac OS)Cleaning the Print HeadsPrinting a Nozzle Check PatternAligning the Print Head PositionChe

Cleaning the Print HeadsThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print headcleaning if printing is f

Deep CleaningDeep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts donot resolve the print head problem.1. S

Printing a Nozzle Check PatternThe nozzle check function allows you to check whether the print head is working properly by printing anozzle check patt

Aligning the Print Head PositionPrint head alignment corrects the installation positions of the print head and improves deviated colors andlines.This

Aligning the Print Head Position ManuallyPrint head alignment corrects the installation positions of the print head and improves deviated colors andli

Enter the numbers of the patterns with the least amount of streaks in the associated boxes, and clickOK.Note• If it is difficult to pick the best patt

Note• If it is difficult to pick the best pattern, pick the setting that produces the least noticeablehorizontal stripes.(A) Least noticeable horizont

Checking the Ink Status from Your ComputerYou can check the detailed information such as the remaining ink level and the ink tank types of your model.

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning the ADF (Auto Document Feeder)Cleaning Paper Feed RollersCleani

Cleaning Exterior SurfacesUsing a soft, dry cloth such as an eyeglass cloth, gently wipe the surfaces clean. Smooth out any wrinkles inthe cloth befor

Cleaning the Platen Glass and Document CoverImportant• Before cleaning the machine, turn it off and unplug it.• The power cannot be turned off while t

Cleaning the ADF (Auto Document Feeder)Use a soft, dry cloth that is clean and lint-free to clean the ADF (Auto Document Feeder).Important• Before cle

4.When finished, push the document feeder cover closed until it clicks into place.5.Close the document tray.234

Cleaning Paper Feed RollersDusty or dirty paper feed rollers may prevent correct feeding.In this case, clean the paper feed rollers. However, because

Important• The screen for registering page size and media type is not displayed during any of the operationsavailable in the Maintenance screen. There

Cleaning Inside the Machine (Bottom Plate Cleaning)Remove stains inside the machine as follows. Clean this way regularly, because any dust or excess i

9. Load only this sheet in cassette 1, with the ridges of the creases facing up and the edge ofthe uncreased half facing away from you.Important•The s

Important• Before cleaning the machine, turn it off and unplug it.• The power cannot be turned off while the machine is sending or receiving a fax, or

copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,sublicense, and distribute the Work and such Derivativ

Cleaning Cassette PadsIf the pad in a cassette becomes dirty or covered with paper dust, multiple sheets of paper may be ejectedat once. Clean cassett

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Main Components and Their UseMain ComponentsPower SupplyUsing the Operation P

Network Communication TipsEnsuring Optimal Printing ResultsInk TipsPrinting TipsCheck Paper Settings Before PrintingSet Cassette Paper Information Aft

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)243

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationLithium Battery• Dispose of used batteries according to the local regulations.• Risk of explosion if battery is replaced by an i

interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipmentdo

devices that may be connected to a line, as determined by the total RENs, contact the local telephonecompany. The REN for this product is part of the

Users in CanadaThis device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions:(1) this

the product by Spark, nor does it provide any sort of warranty. Above all, it provides no assurance that anyitem will work correctly in all respects w

limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, orFITNESS FOR A PARTICULAR PURPOSE. You are solely responsible f

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)These symbols indicate that this product is not to be disposed of

Union Européenne, Norvège, Islande et Liechtenstein uniquement.Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures mé

Sólo para la Unión Europea y el Área Económica Europea (Noruega,Islandia y Liechtenstein)Estos iconos indican que este producto no debe desecharse con

de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, owww.canon-europe.com/battery.Solo per Unione Euro

Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein)Disse symboler betyder, at produktet ikke må bortskaffes sammen med dagrenovation

Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein)Disse symbolene indikerer at dette produktet ikke skal kastes sammen med husho

ackumulatorn med en koncentration som överstiger tillämplig gräns som anges i Batteridirektivet.Produkten ska lämnas in på en avsedd insamlingsplats,

becserélésére vonatkozó hivatalos program keretében, vagy az elektromos és elektronikus berendezések(EEE) hulladékainak gyűjtésére, valamint a hulladé

produktu prispejete k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o recyklácii tohtoproduktu získate od miestneho úradu, úradu životného

atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canon-europe.com/battery.Tik Europos Sąjungai ir EEE (Nor

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн)Тези символи показват, че този продукт не трябва да се изхвърля заедно с битовите отпа

Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn)Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpa

Main Components and Their UseMain ComponentsPower SupplyUsing the Operation PanelEntering Numbers, Letters, and Symbols262

Main ComponentsFront ViewRear ViewInside ViewOperation Panel263

Front View(1) operation panelUsed to adjust settings or operate the machine.Operation Panel(2) ADF (Auto Document Feeder)Load documents here. Document

(10) output tray extensionPull out to support ejected paper.(11) paper output supportOpen to support ejected paper.(12) USB flash drive portInsert USB

(15) platen glassLoad originals here.266

Rear View(1) rear coverOpen to clear paper jams.(2) power cord connectorConnect the supplied power cord.(3) telephone line jackConnect the phone cord.

Inside View(1) ink tank eject leverPush up to remove ink tanks.(2) print head holderThe print head is pre-installed.Note• For instructions on replacin

Operation Panel* Here, all operation panel indicators are shown lit for the purpose of illustration.(1) POWER lampRemains lit after flashing when the

This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered tradem

Device user settings270

Power SupplyConfirming that the Power Is OnTurning the Machine On and OffChecking the Power Plug/Power CordUnplugging the Machine271

Confirming that the Power Is OnThe POWER lamp is lit when the machine is on.Even if the touch screen is off, as long as the POWER lamp is lit, the mac

Turning the Machine On and OffTurning the machine on1. Press the ON button to turn the machine on.The POWER lamp flashes and then remains lit.Confirmi

Note• Remember that faxes cannot be sent or received while the machine is off.• The power cannot be turned off while the machine is sending or receivi

Checking the Power Plug/Power CordCheck the power plug/power cord once a month to ensure that it is not affected by these problems.• Excessively hot•

Unplugging the MachineAlways follow these steps when unplugging the machine.Important• Unplug the machine only after pressing the ON button and confir

Using the Operation PanelThe operation panel features a touch screen (A) and buttons (B).Touch icons on the touch screen's HOME screen to select

TouchTouch with your fingertip, pressing lightly.Keep touching the "next" (or "back") icon to move forward or back through menus o

Example of using the touch screenThese touch screen operations are available on the copy standby screen.Tap A to display the print settings menu.Drag

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts an

Tap B to display the screen for selecting the number of copies.Tap a number to specify the number of copies, and then tap OK.Tap C to display the prev

Entering Numbers, Letters, and SymbolsWhen entering user or recipient names or other information, you can enter or edit characters by selectingthem on

Entering or Editing Numbers, Letters, and SymbolsEnter information as follows.• To move the insertion point (cursor position) in the input field (C)Ta

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Changing Printer Settings from Your Computer (Mac OS)Registering a Changed Printing ProfileManaging the Printer PowerReducing the Printer NoiseChangin

Registering a Changed Printing ProfileYou can name and register the printing profile you made in the Print Dialog. The registered printing profilecan

Deleting Unnecessary Printing Profile1. Select the printing profile to be deletedIn the print dialog, select Show Presets... in the Presets section. T

Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is

Reducing the Printer NoiseThe silent function allows you to reduce the operating noise of this printer. Select when you wish to reducethe operating no

Important• You can set the quiet mode from the operation panel of the printer or the printer driver.No matter how you use to set the quiet mode, the m

IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE P

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelFAX settingsPrint settingsLAN settingsDevi

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

For more on setting items on the operation panel:Setting Items on Operation Panel293

Setting Items on Operation PanelNote• The administrator password is required to change some setting items if it is enabled for changingsettings using

FAX settingsImportant• This setting item is for the administrator.This section describes the setting items in FAX settings.FAX user settingsAdvanced F

If you select ON, the printer transmits the fax after confirming the dial tone.Note• This setting may not be available depending on the country or reg

When the telephone line condition or connection is poor, selecting a lower reception start speedmay solve reception problems.Auto print settings• Rece

Security control• FAX number re-entryIf you select ON, you can set the printer to send faxes after entering the number twice. By using thissetting, yo

Print settingsSelect this setting item from Device settings on Setup.• Prevent paper abrasionUse this setting only if the print surface becomes smudge

Requirements for Canon Inkjet Cloud Printing Center operation. . . . . . . . . . . . . . . . . . . . . . . 85Registering User Information to Canon In

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a copy of thi

LAN settingsSelect this setting item from Device settings on Setup.Important• The administrator password is required to change settings if it is enabl

◦ WLAN setting listThe list of wireless LAN settings of this printer is displayed on the touch screen.The following setting items are displayed. (Some

IPv6 address XXXX: XXXX: XXXX: XXXX:XXXX: XXXX: XXXX: XXXX (32 characters)MAC address XX:XX:XX:XX:XX:XX (12 characters)Printer name XXXXXXXXXXXXXXX (u

Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXXXXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX("XX" represents alphanumeric characte

Selecting Enable allows you to receive the WSD printing data faster. WSD scan from this deviceSelecting Enable allows you to transfer the scanned dat

Device user settingsSelect this setting item from Device settings on Setup.Important• The administrator password is required to change settings if it

• Time zoneSpecifies the time zone according to a country or region you live in.Specifying the time zone allows you to display the correct time and da

Note• You can also enter this setting menu by selecting ECO settings and Power control on theHOME screen.ECO settings307

Timezone ListTime zone Country or region(UTC-12:00) Baker Island, Howland Island(UTC-11:00) American Samoa, Niue(UTC-10:00) Hawaii, Western area of Al

(UTC+11:00) Russia (Vladivostok), Solomon Islands, New Caledonia(UTC+12:00) Russia (Magadan), New Zealand, Fiji, Kiribati (Gilbert Islands)(UTC+12:45)

Enter keywords in the search window and click (Search).You can search for target pages in this guide.Entry example: "(your product's model

Language selectionSelect this setting item from Device settings on Setup.Important• The administrator password is required to change settings if it is

Firmware updateSelect this setting item from Device settings on Setup.Important• The administrator password is required to change settings if it is en

• Proxy server setupPerforms settings for a proxy server. Follow the display on the touch screen to perform settings.312

Cassette settingsSelect this setting item from Device settings on Setup.By registering the paper size and the media type loaded in the cassette, you c

Administrator password settingSelect this setting item from Device settings on Setup.Important• The administrator password is required to change setti

Setting Administrator Password on Operation PanelYou can specify or disable the administrator password.Specifying the administrator password requires

If you do not specify an administrator password, tap Remove administrator password. Tapping Yesdisplays the message again. Tap OK.7.Tap range where ad

Operation restrictionsSelect this setting item from Device settings on Setup.Important• The administrator password is required to change settings if i

Restricting Machine OperationYou can restrict printing, copying, or faxing operations or to use a USB flash drive or a shared folder on thecomputer. R

FAX receptionRestricts to receive a fax.Important• If the printer receives a fax while Restrict is selected, Not available. An operation restriction i

Note• The displayed screen varies depending on your product.• Searching for Application FunctionsEnter your application's name and a keyword for

10. Tap Apply.11. Enter password you specified again.12. Tap Apply.The override password is enabled.Note• Receiving a fax is restricted even though op

Reset settingSelect this setting item from Device settings on Setup.Returns all settings you made to the printer back to the default. However, some da

• The country or region selected for Country or region• Total use of copying, scanning, and faxing recorded in Records of use• CSR (Certificate Signin

Web service setupSelect this setting item from Web service setup on Setup.Important• The administrator password is required to change settings if it i

System informationSelect this setting item from System information on Setup.• Current versionDisplays the current firmware version.• Printer nameDispl

ECO settingsSelect this setting item from HOME screen.This setting allows you to use following functions.• Using automatic duplex printing to save pap

A. Tap to select two-sided copying as a default.B. Tap to select duplex printing PDF files saved on a USB flash drive as a default.C.Tap to select two

Specifying Time and Day to Turn on/off Printer AutomaticallyFollow the procedure below to use power saving function.1. Make sure printer is turned on.

4. Tap numbers to specify time to turn on printer.You can specify the hour from 0 to 24 and specify the minute in increments of 10 minutes.5.Tap OK to

5. Tap numbers to specify time to turn off printer.You can specify the hour from 0 to 24 and specify the minute in increments of 10 minutes.6.Tap OK t

Using the MachinePrinting Documents from Your Computer (Windows)Printing Documents from Your Computer (Mac OS)CopyingFaxing33

Quiet settingSelect this setting item from HOME screen.Enables this function on the printer if you want to reduce the operating noise, such as when pr

1. Tap numbers to specify starting time.You can specify the hour from 0 to 24.2.Tap to confirm starting time.After specifying the starting time, speci

Registering Favorite Settings (Custom profiles)You can register the favorite copying, scanning, or faxing settings and call them up from the HOME scre

1. Make sure printer is turned on.2. Flick HOME screen and tap Custom profiles.Using the Operation Panel3. Tap Edit/delete.You can change the order

Checking the Total Number of Uses of MachineYou can check the total number of uses of the printer (e.g. the total number of printing, copying, sending

Changing Printer's Setting Using Web BrowserChanging Settings Using Web BrowserChangeable Setting Items Using Web BrowserSetting PasswordSetting

Changing Settings Using Web BrowserYou can check the printer status and change the printer settings using the web browser on your smartphone,tablet, o

3. Open web browser on your smartphone, tablet, or computer and enter IP address.Enter as following in the URL field of the web browser.http://XXX.XX.

For changeable setting items, see below.Changeable Setting Items Using Web Browser8.When you finish checking printer status and changing printer setti

Registering Printer's Root Certificate to Web BrowserIf the printer's root certificate has not been registered to the web browser, a message

Printing Documents from Your Computer (Windows)Print documents from applications on a computer or other device as follows.1. Pull out a cassette.2.Loa

8. Select Next on Certificate Import Wizard screen.9. If Completing the Certificate Import Wizard appears, select Finish.Security Warning screen is di

2. Specify certificate name, and then select OK.The root certificate registration is completed.Note• If PIN or password is not set as security type, t

3. Select Install.4. Select Install on displayed dialog.The root certificate registration is completed.342

Changeable Setting Items Using Web BrowserNote• The items described here and the items displayed in the web browser may differ in display order.• The

Specifying Mail Setting for Sending Scanned DataReceiving Printer Status by E-mailNote• Some of the menu is available only when you logged on in admin

Setting PasswordEach of passwords for administrator and standard user can be set.When logging on with password for administrator, all settings can be

Important• The following character restrictions apply to the password:•Set the password by using 4 to 32 characters.• The allowed characters are singl

Setting Mail ServerTo use mail function, specify the mail server settings.Note• If you did not specify the time zone setting using the printer's

Enter the password for sending to perform the authentication.POP before SMTPSelect if you send e-mail with POP before SMTP authentication.Next, you ca

Specifying Mail Setting for Sending Scanned DataYou can specify the mail settings to send the scanned data from printer via e-mail.This section descri

Follow the instructions of any messages displayed to register the paper information.6.Pull out the output tray extension (A) and open the paper output

Receiving Printer Status by E-mailYou receive the printer status information such as the remaining ink level and the error from the printer.Note• Spec

The resending setting is completed.351

Network ConnectionNetwork Connection Tips352

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPCommunication mode InfrastructureWireless LAN security

*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value isspecified when the

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

Infrastructure Infrastructure Enable/DisableConnection Connection status Active/InactiveSSID SSID Wireless LAN SSIDChannel *1 Channel XX (1 to 11)Encr

10.Select the paper source.In Paper Source, select the cassette where the paper is loaded.11. Once the print settings are complete, click OK to print.

Stateless Prefix Length4 *2 Stateless prefix length 4 XXXDefault Gateway1 *2 Default gateway 1 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXXDefault Gateway2

Connection Wired LAN status Active/InactiveTCP/IPv4 TCP/IPv4 EnableIP Address IP address XXX.XXX.XXX.XXXSubnet Mask Subnet mask XXX.XXX.XXX.XXXDefault

IPsec *3 IPsec setting ActiveSecurity Protocol *3 Security method ESP/ESP & AH/AHWired LAN DRX Discontinuous reception (wiredLAN)Enable/DisableOth

*2 Network status is only printed when IPv6 is enabled.*3 Network status is only printed when IPv6 and IPsec settings are enabled.363

Changing LAN Connection Method/Changing Wireless LANConnection MethodChanging LAN Connection MethodChanging Wireless LAN Connection MethodChanging LAN

4. Tap Cableless setup.5. Check message and tap OK.Follow instructions on your smartphone or tablet.6. If message saying setup is completed appears, t

Network Communication (Mac OS)Checking and Changing Network SettingsNetwork Communication Tips366

Checking and Changing Network SettingsIJ Network ToolCanon IJ Network Tool ScreenCanon IJ Network Tool MenusChanging Settings in Wireless LAN SheetCha

IJ Network ToolIJ Network Tool is a utility that enables you to display and modify the printer network settings. It is installedwhen the printer is se

Canon IJ Network Tool ScreenThis section describes the items displayed on the Canon IJ Network Tool screen.1.UtilitiesModifies the settings of the pri

Printing Documents from Your Computer (Mac OS)Print documents from applications on a computer or other device as follows.1. Pull out a cassette.2.Load

4. Configuration...Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of theselected printer.Note• Th

Canon IJ Network Tool MenusThis section describes the menus in Canon IJ Network Tool.1. Canon IJ Network Tool menuAbout Canon IJ Network ToolDisplays

Set up printer's direct connection...You can change or check the direct connection (access point mode) settings.Changing Settings in Direct Conne

Changing Settings in Wireless LAN SheetTo change the wireless network settings of the printer, connect the printer and the computer with a USBcable te

AirPort Network (Infra)Connects the printer to the wireless LAN with a wireless router.Direct ConnectionConnects external wireless communication devic

If a network password (WEP) has not been set, the WEP Details screen is displayedautomatically. To change WEP settings set before, click Configuration

1. Detected Wireless Routers:The signal strength from the wireless router, encryption type, name of wireless router, and the radiochannel can be confi

Changing WEP Detailed SettingsNote• This function is not available depending on the printer you are using.To change the wireless network settings of t

Key Format ASCII 5 characters 13 charactersHexadecimal (Hex) 10 digits 26 digits2. Key Length:Select either 64 bit or 128 bit.3.Key Format:Select eith

Changing WPA or WPA2 Detailed SettingsNote• This function is not available depending on the printer you are using.To change the wireless network setti

Follow the instructions of any messages displayed to register the paper information.6.Pull out the output tray extension (A) and open the paper output

• If the printer cannot communicate with the computer after the encryption type of the printer wasswitched, make sure encryption types for the compute

Changing Settings in Wired LAN SheetNote• This function is not available depending on the printer you are using.• Enable the wired LAN setting of the

Changing Settings in Admin Password SheetNote• You cannot change the settings when using the direct connection (access point mode).1. Start up IJ Netw

6. Click OK.A screen is displayed asking you for confirmation before the settings are sent to the printer. If you clickOK, the settings are sent to th

Monitoring Wireless Network StatusNote• This function is not available depending on the printer you are using.• When using the printer over the wired

• Check that there are no sources of radio interference near the printer and the wireless router.The wireless connection may use the same frequency ba

Changing Settings in Direct ConnectionNote• This function is not available depending on the printer you are using.• Depending on the printer you are u

Important•You cannot change the encryption method or password depending on the printer you are using.If you cannot change the settings from the screen

Initializing Network SettingsImportant• Note that initialization erases all network settings on the printer, and printing or scanning operation froma

Viewing Modified SettingsThe Confirmation screen is displayed after you modified the printer settings on the Configuration screen.When you click OK on

9.Select the paper size.In Paper Size, select the paper size you use.10.Select Quality & Media from the pop-up menu.39

Network Communication TipsUsing Card Slot over NetworkTechnical TermsRestrictions390

Using Card Slot over NetworkNote• This function is not available depending on the printer you are using. To confirm whether this function isavailable

Restrictions on Card Slot Use over Network• You cannot write data to a memory card in the card slot over a network. You can only read data from amemor

Technical TermsIn this section, technical terms used in the manual are explained.• A• B• C• D• F• I• K• L• M• N• P• R• S• T• U• WA• Access point modeT

The printer automatically changes its authentication method to match the wireless router.◦ Open SystemIn this authentication method, the communication

I• IEEE802.11bInternational standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to11 Mbps.• IEEE802.11gInternational s

L• Link QualityThe status of the connection between the wireless router and the printer excluding noise(interference) is indicated with a value from 0

R• RouterA relay device to connect to another network.S• Signal LevelThe strength of the signal received by the printer from the wireless router is in

U• USBSerial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging themwithout turning off the power.W• W

This printer supports WPA2 Personal.◦ PassphraseThis encrypted key is used to perform WPA2 Personal authentication.The passphrase should be a string o

If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204Maintenance Procedure.

11.Select the media type.In Media Type, select the same media type loaded in the machine.12.Select the paper source.In Paper Source, select the casset

RestrictionsIf you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you shouldset a network key (WEP or WPA/WPA

Ensuring Optimal Printing ResultsInk TipsPrinting TipsCheck Paper Settings Before PrintingSet Cassette Paper Information After Loading PaperCanceling

Ink TipsIs ink consumed for purposes other than printing?Ink is sometimes consumed for purposes other than printing.When you use the Canon printer for

Printing TipsCheck status before printing• Is the print head in good condition?Clogged print head nozzles make printing fainter, which affects print q

Check Paper Settings Before PrintingBefore printing, complete paper settings on the operation panel or from a computer.Paper comes in many varieties.

Set Cassette Paper Information After Loading PaperWhen you insert a cassette after loading paper, a screen for setting the type and size of paper is d

Canceling Print JobsDo not press the ON button to cancel print jobsPressing the ON button to turn off the machine during printing may prevent the mach

Keeping Print Quality HighThe key to maintaining optimal print quality is preventing the print head from drying out or becomingclogged. To ensure prin

Transporting Your MachineTake these precautions when relocating the machine for changing your living place or repairing it.Important• Place the machin

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

CopyingLoad originals and copy them on plain paper as follows.1. Pull out a cassette.2.Load paper printing-side DOWN.3.Align the paper guides with the

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 600 (horizontal) x 1200 (vertical)Interface USB Port:Hi-Speed USB *1USB Flash Drive Port

* With the Paper Output Tray and Cassettes retracted.Weight Approx. 28.4 lb (Approx. 12.9 kg)* With the Print Head and ink tanks installed.Print Head/

(Automatic fallback)Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps(Based on ITU-T No.1 chart for US specifications and Canon FAX Standa

Security:WEP (64/128 bits)WPA-PSK (TKIP/AES)WPA2-PSK (TKIP/AES)Setup:Standard setupWPS (Push button configuration/PIN code method)WCN (WCN-NET)Cablele

Mobile Printing CapabilityApple AirPrintGoogle Cloud PrintMAXIFY Cloud Link•An internet connection is required to use Easy-WebPrint EX and all the Onl

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint AreaPrint AreaStandard SizesEnvelopes415

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

• Legal• Executive (7.25 x 10.5 inches (184.2 x 266.7 mm))• A4• B5• A5• A6• Oficio (8.5 x 12.5 inches (215.9 x 317.5 mm))• B-Oficio (8.5 x 14 inches (

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Cassette 1 Cassette 2 Paper Output TrayCanon Red Label Su

*2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.In this case, load one sheet at a time.*3 Nor

Follow the instructions of any messages displayed to register the paper information.6.Pull out the output tray extension (A) and open the paper output

Unsupported Media TypesDo not use the following paper. Not only will print quality be poor, the paper may jam or cause the machineto malfunction.• Pap

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

Print AreaPrint AreaStandard SizesEnvelopes422

Print AreaTo maintain print quality, the machine leaves a margin around the edges of paper. The printable area isinside this margin. (recommended prin

Standard SizesSize Print Area (width x height)Letter 8.00 x 10.69 inches (203.2 x 271.4 mm)Legal 8.00 x 13.69 inches (203.2 x 347.6 mm)Executive 6.98

Letter, Legal, FoolscapC: 0.12 inch (3.0 mm)D: 0.20 inch (5.0 mm)E: 0.25 inch (6.4 mm)F: 0.25 inch (6.3 mm)Legal (India)C: 0.12 inch (3.0 mm)D: 0.20 i

EnvelopesSize Recommended Print Area (width x height)Envelope Com 10 3.68 x 8.50 inches (93.5 x 215.9 mm)Envelope DL 3.88 x 7.67 inches (98.8 x 194.6

Administrator SettingsSharing the Printer on a Network427

Administrator PasswordDepending on the printer you are using, an administrator password is specified at the time of purchase.The password is either &q

For more on initializing the printer, search for "UG067" or "UG505" on your printer's Online Manual andsee the instructions s

Note•For continuous copying of multiple originals, use the ADF (Auto Document Feeder).11.Close the document cover.12.Check the paper settings, and the

Password and CookiePasswordCookiePasswordEnter the password when the authentication screen is displayed.Administrator PasswordYou need to enter the us

OS: Windows Vista SP2 or laterBrowser: Internet Explorer 9 or later / Google Chrome 41.0.2272.118m or later / Mozilla Firefox37.0.1 or later431

How to locate your printer's serial numberThe serial number is printed on a white sticker attached to each printer. The serial number will consis

Registering Root Certificate to Web BrowserWhen you display Remote UI for the first time on your smartphone, tablet, or computer, download the rootcer

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Paper Settings434

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (Mac OS Printer Driver)Printing Us

Printing from Application Software (Mac OS Printer Driver)Printing with Easy Setup BasicVarious Printing MethodsChanging the Print Quality and Correc

Printing with Easy SetupThe simple setup procedure for carrying out appropriate printing on this printer is as follows:Printing with Easy Setup1. Chec

5.Select Quality & Media from the pop-up menu6.Select the media typeFor Media Type, select the same paper type loaded in the printer.438

7.Select the paper sourceSelect Cassette (Auto Select), Cassette 1, or Cassette 2 that matches your purpose for PaperSource.Important•The paper source

FaxingFax multiple documents in black and white as follows.1.Open the document tray (A).2.Insert the documents face-UP.3.Adjust the document guides as

Important•The print quality settings that can be selected may differ depending on a printing profile.9.Complete the setupClick Print.When you execute

To check the current printer settings, select Quality & Media and click Printer Media Information.For details about the cassette paper information

Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri

Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will

Various Printing MethodsSetting the Number of Copies and Printing OrderSetting the Stapling MarginScaling the Printing to Fit the Paper SizeScaled Pri

Setting the Number of Copies and Printing OrderCollate pages + Reverse Collate pages + Normal ReverseThe procedure for specifying the number of copies

5.Complete the setupClick Print.When you execute print, the specified number of copies will be printed with the specified printing order.Important• Wh

Setting the Stapling MarginThe procedure for setting the margin width and the staple side is as follows:1.Select Margin from the pop-up menu on the Pr

Scaling the Printing to Fit the Paper SizeThe procedure for printing a document that is automatically enlarged or reduced to fit the page size to beus

5. Complete the setupClick Print.When you execute print, the document will be enlarged or reduced to fit to the page size.449

6.Tap Enter the number (D).7.Tap in the fax number (E), and then tap OK (F).8.Press the Black button (G).Note• Many other convenient faxing features a

Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Select the printerIn the Page Setup Dialog, select

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor

Flip horizontallySelect this check box to reverse left and right of the document.4.Complete the setupClick Print.When you execute print, the specified

Duplex PrintingThe procedure for printing data on both sides of one sheet of paper is as follows:1.Set duplex printingCheck the Two-Sided check box in

3. Set the stapling sideFor Two-Sided, select either Long-Edge binding or Short-Edge binding.4. Select Margin from the pop-up menu on the Print Dialog

Related TopicChanging the Printer Operation Mode455

Setting Up Envelope PrintingThe procedure for performing envelope printing is as follows:1. Load envelope into printer2. Select paper size in print di

Printing on PostcardsThis section describes the procedure for postcard printing.1. Load postcard on the printer2. Select paper size in the Print Dialo

Switching the Paper Source to Match the PurposeIn this printer, there are two paper sources, a cassette 1 and a cassette 2.You can facilitate printing

4. Complete the setupClick Print.When you execute print, the printer uses the specified paper source to print the data.Note• If the paper settings on

Faxing46

Setting Paper Dimensions (Custom Size)You can specify the height and width of paper when its size cannot be selected from the Paper Size menu.Such a p

To check the current printer settings, select Quality & Media and click Printer Media Information.For details about the cassette paper information

Changing the Print Quality and Correcting Image DataPrinting a Color Document in MonochromeSpecifying Color CorrectionOptimal Photo Printing of Image

Printing a Color Document in MonochromeThe procedure for printing a color document in monochrome is as follows:1.Select Quality & Media from the p

Specifying Color CorrectionYou can specify the color correction method suited to the type of document to be printed.Normally, the printer driver adjus

Related TopicsOptimal Photo Printing of Image DataAdjusting Colors with the Printer DriverPrinting with ICC Profiles (Specifying an ICC Profile from t

Optimal Photo Printing of Image DataWhen people print images taken with digital cameras, they sometimes feel that the printed color tones differfrom t

Adjusting Colors with the Printer DriverYou can specify the color correction function of the printer driver to print with color tints that most people

Printing with ICC Profiles (Specifying an ICC Profile from theApplication Software)When you print from Adobe Photoshop, Canon Digital Photo Profession

Adjusting Color BalanceAdjusting BrightnessAdjusting IntensityAdjusting Contrast469

Printer FunctionsConnect Wirelessly in "Direct Connection"Download a Variety of Content MaterialsPrint Items with Easy-PhotoPrint+ (Web Appl

Printing with ICC Profiles (Specifying an ICC Profile from thePrinter Driver)Print from an application software that cannot identify or specify input

Adjusting Color BalanceYou can adjust the color tints when printing.Since this function adjusts color balance of the output by changing the ink ratios

3. Complete the setupClick Print.When you execute print, the document is printed with the adjusted color balance.Important• When the Grayscale Printin

Adjusting BrightnessYou can change the brightness of the overall image data during printing.This function does not change pure white or pure black but

Important• If you select ColorSync for Color Matching, then the Brightness appears grayed out and isunavailable.Related TopicsSpecifying Color Correct

Adjusting IntensityYou can dilute (brighten) or intensify (darken) the colors of the overall image data during printing.The following sample shows the

Important• If you select ColorSync for Color Matching, then the Intensity appears grayed out and is unavailable.Related TopicsSpecifying Color Correct

Adjusting ContrastYou can adjust the image contrast during printing.To make the differences between the light and dark portions of images greater and

Important• If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable.Related TopicsSpecifying Color Correcti

Overview of the Printer DriverCanon IJ Printer DriverHow to Open the Printer Driver Setup WindowPage Setup DialogPrint DialogQuality & MediaColor

Printing from an AirPrint-enabled PrinterPrinting from an AirPrint-enabled Printer with MacPrinting from an AirPrint-enabled Printer with iOS Device48

Canon IJ Printer DriverThe Canon IJ printer driver (called printer driver below) is a software that is installed on your computer forprinting data wit

How to Open the Printer Driver Setup WindowYou can display the printer driver setup window from the application software you are using.Opening the Pag

Page Setup DialogIn the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in theprinter or the scaling ratio.

Print DialogIn the Print dialog, you can set paper type, paper source and print quality to start printing.To open the Print dialog, you typically sele

LayoutYou can set page layout printing.Use Reverse page orientation to change the paper orientation, and use Flip horizontally to printa mirror image

Quality & MediaThis dialog allows you to create a basic print setup in accordance with the paper type. Unless specialprinting is required, normal

When you check the check box, both monochrome and color documents will be printed in monochrome.When printing a color document, be sure to uncheck the

Color OptionsThis dialog allows you to adjust the print color as you like. If the color of the printed image is not asexpected, adjust the properties

between white and black.Select from Light, Normal, or Dark, if necessary.IntensitySelect this method to adjust the overall density of your print.To in

MarginThis dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper.MarginSpecify the amount of margin sp

Printing from an AirPrint-enabled Printer with MacUsing AirPrint to print from your iPhone, iPad, iPod touch, or Mac.AirPrint enables you to print pho

Canon IJ Printer UtilityThe Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer.What You Can Do w

Opening the Canon IJ Printer UtilityTo open the Canon IJ Printer Utility, follow the steps below.1. Open System Preferences, and select Printers &

Maintenance of this PrinterCleaning the Print HeadsUse Your Computer to Print a Nozzle Check PatternAligning the Print Head PositionChecking the Ink S

Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat

Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

Updating the Printer DriverObtaining the Latest Printer DriverDelete the Unnecessary Canon IJ Printer from the Printer ListBefore Installing the Print

Obtaining the Latest Printer DriverBy updating the printer driver to the latest version of the printer driver, unresolved problems may be solved.You c

Delete the Unnecessary Canon IJ Printer from the Printer ListA Canon IJ Printer that you no longer use can be deleted from the printer list.Before del

Before Installing the Printer DriverThis section describes the items that you should check before installing the printer driver. You should alsorefer

Turning the Machine On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273Checking the Po

Note• If the printer's Auto Power On function is enabled, the printer is turned on automatically when itreceives the print data.2. Load paper.3.P

Installing the Printer DriverYou can access our web site through the Internet and download the latest printer driver for your model.The procedure for

Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print501

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

Printing with Google Cloud PrintThe printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).By using G

Deleting Printer from Google Cloud PrintLAN connection with the printer and internet connection are required to delete the printer from GoogleCloud Pr

Getting Google AccountTo print with Google Cloud Print, you need to get Google account and register the printer with Google CloudPrint in advance.Note

Registering Printer with Google Cloud PrintThe printer can be registered to Google Cloud Print with the following two methods.Registration Using Googl

1. Make sure printer is turned on.2. Flick HOME screen and tap Setup.Using the Operation Panel3.Tap Web service setup.4.Tap Web service connection

Note• Perform the authentication process with your Google account which you have gotten inadvance.11. When message that registration is complete is di

Printing from Computer or Smartphone with Google Cloud PrintWhen you send print data with Google Cloud Print, the printer receives the print data and

Printing from an AirPrint-enabled Printer with iOS DeviceUsing AirPrint to print from your iPhone, iPad, iPod touch, or Mac.AirPrint enables you to pr

Note• If the printer's Auto Power On function is enabled, the printer is turned on automatically when itreceives the print data.2. Start Google C

When the preparation for printing with Google Cloud Print is complete, the printer receives the printdata and prints it automatically.When you want to

2. Start Google Chrome browser on your computer.3. Select Sign in to Chrome... from (Chrome menu).4. Log in to your Google account.5.Select Print...

Deleting Printer from Google Cloud PrintIf the printer's owner changes or if you want to re-register the printer, delete it from Google Cloud Pri

Using the Operation Panel3. Tap Web service setup.4. Tap Web service connection setup -> Google Cloud Print setup -> Delete fromGoogle Cloud P

Printing from an AirPrint-enabled Printer with MacUsing AirPrint to print from your iPhone, iPad, iPod touch, or Mac.AirPrint enables you to print pho

Note• If the printer's Auto Power On function is enabled, the printer is turned on automatically when itreceives the print data.2. Load paper.3.P

Printing from a Device Equipped with Windows 10 MobileYou can print from a device equipped with Windows 10 Mobile.This function enables you to print p

Printing from Smartphone/TabletPrinting Directly from Smartphone/TabletPrinting Using a Web Service518

Printing Directly from Smartphone/TabletAndroid PrintPrinting from an AirPrint-enabled Printer with iOS DevicePrinting from a Device Equipped with Win

4.Tap Print from menu options.5. Select your model name from Printer on Printer Options.Important•Because some applications do not support AirPrint, P

Android PrintYou can print to a Canon printer from your Android smartphone or tablet by installing a printing plug-in.Installing Printing Plug-in• Ins

Printing Using Mopria Print ServiceImportant• The operation may differ depending on your Android device or your application.• Activate the plug-in aft

Printing from an AirPrint-enabled Printer with iOS DeviceUsing AirPrint to print from your iPhone, iPad, iPod touch, or Mac.AirPrint enables you to pr

4.Tap Print from menu options.5. Select your model name from Printer on Printer Options.Important•Because some applications do not support AirPrint, P

Note• Printer Options differ depending on the application that you are using.6. When printing file type that has multiple pages, such as PDF file, tap

Load the envelope in vertically with the address side facing down sothat the folded flap of the envelope will be faced up on the right side.Checking P

Using Machine with Direct ConnectionYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (co

Ex. When the wireless LAN connection is enabled:The Change LAN screen is displayed.Note•You can also display the Change LAN screen following the proce

5. Tap OK.The direct connection is enabled and a device can be connected to the printer wirelessly.Changing Settings of a Device and Connecting It to

• You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY.Download it from App Store and Google Play.For iOSFor Andr

Note• Printer Options differ depending on the application that you are using.6. When printing file type that has multiple pages, such as PDF file, tap

6. Tap Direct connection settings.7. Change settings as necessary.•To update the identifier (SSID) and the password for direct connectionTap A to disp

Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print531

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

Printing with Google Cloud PrintThe printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).By using G

Deleting Printer from Google Cloud PrintLAN connection with the printer and internet connection are required to delete the printer from GoogleCloud Pr

Printing Using Operation PanelPrinting Photo DataPrinting Documents (PDF File) Saved on USB Flash Drive535

Printing Photo DataPrinting Photographs Saved on USB Flash DriveSetting Items for Photo Printing Using Operation PanelUsing Useful Display Functions53

Printing Photographs Saved on USB Flash DriveYou can print the photograph saved on the USB flash drive easily.1. Make sure printer is turned on.2. Loa

You can print a copy of the displayed photo by pressing the Color button.•To change the display method, the number of copies, or the print settings:Ta

Note• You can specify the number of copies for each photo. Display the photo you want to printand specify the number of copies when the desired photo

Load the envelope in vertically with the address side facing down sothat the folded flap of the envelope will be faced up on the right side.Checking P

Using Useful Display FunctionsF. Date specificationTap to select photo with specifying the date (last modified date of data).For details:Using Useful

Note• While you select the photo, the printer prints the reserved photos.• The reserved photo icon appears on the photo included in the print job.2.

Setting Items for Photo Printing Using Operation PanelYou can specify the setting of page size, media type, photo fix and so on to print the photos sa

Note• The shooting date is printed according to the settings of Date display format in Device usersettings under Device settings under Setup.Device us

Using Useful Display FunctionsYou can display the multiple photos at once, specify the date (last modified date of data) to select photos,and switch t

B. Tap the date to display.The photos on date specified are displayed.Note• The date is displayed according to the settings of Date display format in

Printing Documents (PDF File) Saved on USB Flash DriveYou can print following PDF files (Extension: .pdf) using the operation panel of the printer.• P

5. Select document to print.File name list Preview displayA.Flick vertically or tap to display the name of documents and tap document to print.B.T

1. CopiesSpecify the number of copies.2.Page sizeSelect the page size depending on the loaded paper.Note•Only the page sizes selectable from the opera

will not be printed. Continue? is displayed on the touch screen. To start printing, tap Yes. If you needto print more than 250 pages of a PDF file, pr

Connect Wirelessly in "Direct Connection"The printer supports "direct connection" in which you can connect to the printer wireless

Paper SettingsBy registering the paper size and the media type loaded in the cassette, you can prevent the printer frommisprinting by displaying the m

• For Mac OS:Paper Settings on the Printer Driver and the Printer (Media Type)Paper Settings on the Printer Driver and the Printer (Paper Size)Note• D

Check the message and tap OK. When the screen to select the operation is displayed, select one of theoperations below.Note• Depending on the setting,

Paper Settings on the Printer Driver and the Printer (Media Type)Paper Settings on the Printer Driver and the Printer (Paper Size)• For Mac OS:Paper S

CopyingMaking Copies Basics Reducing/Enlarging CopiesTwo-Sided Copying Special Copy Menu554

Making CopiesThis section describes the procedure to copy with Copy.1. Make sure printer is turned on.2. Load paper.3.Flick HOME screen and tap Copy

Registering Favorite Settings (Custom profiles)D. Tap to display the print setting items.For more on the setting items:Setting Items for CopyingE.Tap

Note• To cancel copying, press the Stop button.• If you load the original on the platen glass, you can add the copying job while printing.Adding Copyi

Displaying Preview ScreenWhen is displayed on the Copy standby screen, tapping allows you to preview an image of theprintout on the preview screen

E. Tap to return to the Copy standby screen.F. The magnification currently specified is displayed. Tap to select Fit to page.559

Download a Variety of Content MaterialsCREATIVE PARKA "printing materials site" where you can download all the printing materials for free.V

Setting Items for CopyingThe following screen is displayed by tapping Settings on the Copy standby screen.Flick vertically or tap to display setti

A. Tap to activate/deactivate automatic intensity adjustment.When ON is selected, the intensity is adjusted automatically according to the originals l

• Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of graysinstead of black or white.7.LayoutSelect the layout.Copy

Reducing/Enlarging CopiesYou can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying.The screen below is di

Note• When you select Fit to page, the page size may not be detected correctly depending on theoriginal. In this case, select the setting other than F

Two-Sided CopyingWhen you select 2-sided for 2-sidedPrintSetting in Copy, you can copy two original pages onto the bothsides of a single sheet of pape

• Two-sided to Single-sidedPlace to load the original: ADFADF duplex scan: Duplex2-sidedPrintSetting: 1-sidedWhen you tap Advanced after tapping Duple

◦ When you select Orientation: Landscape for the orientation and Original: Long side bind andOutput: Long side bind for the stapling side:◦ When you s

A. Tap to rotate the original by 180 degrees.B. Tap to start scanning the original.C. Tap to rescan the original.• After scanning:The screen below app

Special Copy MenuCopying Two Pages onto Single PageCopying Four Pages onto Single PageCopying Thick Originals Such as BooksCopying ID Card to Fit onto

Print Items with Easy-PhotoPrint+ (Web Application)You can easily create and print personalized items such as calendars and collages, anytime and anyw

Copying Two Pages onto Single PageWhen you select 2-on-1 copy for Layout in Copy, you can copy two original pages onto a single sheet ofpaper by reduc

If you use this function in combination, select the two-sided copy setting for ADF duplex scan and 2-sidedPrintSetting and select the stapling side of

• If you use this function in combination with Two-sided copy, the screen above is displayed afterscanning the second sheet of original is complete. F

Copying Four Pages onto Single PageWhen you select 4-on-1 copy for Layout in Copy, you can copy four original pages onto a single sheet ofpaper by red

After selecting the order, you can select whether you use the preview screen. If you tap ON, the previewscreen is displayed so that you can check the

A. Tap to start scanning the original.Remove the sheet of original from the platen glass after scanning and load the next sheet on theplaten glass and

Copying Thick Originals Such as BooksWhen ON is selected for Frame erase copy in Copy, you can make a copy without black margins aroundthe image and g

Copying ID Card to Fit onto Single PageWhen you select ID card copy for Layout in Copy, you can copy a card sized original such as an ID cardonto a si

Using Preview Screen to Check Printing Result of Front SideTapping before loading the original on the platen glass displays how to load the original

Collated CopyingYou can obtain sorted printouts when making multiple copies of a multi-paged original.When you select ON for Collate in Copy, you can

Managing Printer Conveniently Using Quick Utility ToolboxQuick Utility Toolbox is a shortcut menu that lets you access the functions you want to use w

See Two-Sided Copying for two-sided copying.580

Copying from Smartphone/TabletInstalling Canon PRINT Inkjet/SELPHY on your smartphone/tablet allows you to perform copy settings oroperations from you

10. If screen asking you to enter password is displayed, enter password and tap OK onapplication.The machine starts copying.Important• The password is

ScanningScanning from Computer (Windows) Scanning from Computer (Mac OS)Scanning from Operation Panel Scanning Using Smartphone/Tablet583

Scanning from Computer (Windows)Using IJ Scan UtilityScanning Using Application Software (ScanGear)Other Scanning MethodsIJ Network Scanner Selector E

Scanning from Computer (Mac OS)Using IJ Scan UtilityUsing Scanner DriverScanning TipsPositioning Originals (Scanning from Computer)Network Scan Settin

Using IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityScanning Documents BasicsScanning PhotosScanning with Favorit

What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application that allows you to easily scan documents, photos, etc.You can complete fr

Note• Refer to "Settings Dialog" for how to set the applications to integrate with.588

Starting IJ Scan UtilityNote• If you have more than one scanner or have changed the connection from USB connection to networkconnection, set up the ne

Available Connection MethodsThe following connection methods are available on the printer.Wireless Connection• With a wireless router• Without a wirel

Scanning DocumentsYou can scan items placed on the platen with settings suitable for documents.1. Place the item on the platen.Positioning Originals (

Scanning PhotosYou can scan photos placed on the platen with settings suitable for photos.1. Place the photo on the platen.Positioning Originals (Scan

Scanning with Favorite SettingsYou can scan items placed on the platen with your favorite settings saved beforehand.This is convenient for saving freq

Scanning Originals Larger than the Platen (Image Stitch)You can scan the left and right halves of an item larger than the platen and combine them back

5.Make sure that Scan from Left is selected in Scan Direction.6. Place the item that is to be displayed on the left side of the screen face-down on th

The first item is scanned and appears in 1.Note• Click Cancel to cancel the scan.8.Place the item that is to be displayed on the right side of the scr

The second item is scanned and appears in 2.Note•Click Cancel to cancel the scan.10. Adjust the scanned images as required.Use the Toolbar to rotate o

The combined image is saved.Note• Refer to "Image Stitch Window" for details on the Image Stitch window.• You can make advanced scan setting

Adjusting Cropping Frames in the Image Stitch Window"Cropping" is the act of selecting the area you want to keep in an image and discarding

Extracting Text from Scanned Images (OCR)Click OCR in the IJ Scan Utility main screen to scan text in scanned magazines and newspapers anddisplay it i

Registering Printer's Root Certificate to Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339Changeable Setting Items Usin

• Connection Using a Wireless Router◦ Connect the printer and a device using a wireless router.◦ Connection methods vary depending on the wireless rou

• Documents containing special fonts, effects, italics, or hand-written text• Documents with narrow line spacing• Documents with colors in the backgro

Sending Scanned Images via E-mailYou can send scanned images via e-mail easily by simply clicking E-mail in the IJ Scan Utility main screen.Note• You

Scanning Multiple Originals at One TimeYou can scan two or more photos (small items) placed on the platen at one time and save each imageindividually.

5.Select Select Source according to the items to be scanned.6. Select Auto scan for Paper Size, then click OK.603

The IJ Scan Utility main screen appears.Note• Refer to the following pages for details on the setting items in the Settings dialog.Settings (Document

• Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayedby clicking Settings... In each Settings dialo

Scanning Multiple Documents at One Time from the ADF (AutoDocument Feeder)Place multiple documents on the ADF (Auto Document Feeder) and scan at one t

5.Select Select Source according to the documents to be scanned.To scan only the front side of each document, select Document (ADF/Platen) or Document

6. Set the color mode, document size, and scanning resolution as required.Click Document Scan Orientation Settings... to specify the orientation of th

Scanning starts.Note•Click Cancel to cancel the scan.When Document (ADF Manual Duplex) is selected for Select Source, proceed to Step 8.Note•When Docu

Scan Originals Larger than the PlatenBy using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than th

9.Click OK.Scanning starts.Note• Click Cancel to cancel the scan.• Scanned images are saved in the folder set for Save in in the corresponding Setting

Scanning Both Sides of Each Document at One TimeScan both sides of each document at one time using the ADF (Auto Document Feeder).Note• You can scan m

5.Select Document (ADF/Platen) or Document (ADF Duplex) for Select Source.Note•Select the Scan both sides when scanning from the ADF checkbox in Scan

6. Set the color mode, document size, and scanning resolution as required.Click Document Scan Orientation Settings... to specify the orientation of th

Both sides of the documents are scanned automatically.Note• Click Cancel to cancel the scan.• Scanned images are saved in the folder set for Save in i

Saving after Checking Scan ResultsYou can check the scan results, then save the images to a computer.Important• You cannot check the scan results befo

4. Select Check scan results and specify save settings checkbox, and then click OK.The IJ Scan Utility main screen appears.Note• Refer to the followin

When scanning is completed, the Save Settings dialog appears.Note•Click Cancel to cancel the scan.6. Change the image order or file save options as re

IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings DialogSettings (Document Scan) DialogSettings (Photo Scan) DialogSettings (Custom Scan) Dia

IJ Scan Utility Main ScreenFrom the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ ScanUtility folder, and t

Scan Multiple Originals at One TimeBy using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time andsave ea

OCRScan text in scanned magazines and newspapers and display it in a specified application.Scan/save settings and applications can be specified in the

Settings DialogThere are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from theOperation Panel), and (General Setting

(Scanning from the Operation Panel) TabYou can specify how to respond when scanning from the operation panel.Settings (Save to PC (Document)) DialogS

Settings (Document Scan) DialogClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog.In the Settin

Note• When Document (ADF/Platen) is selected and documents are placed both on the platen andADF, those placed on the ADF will be scanned.Color ModeSel

Scan both sides when scanning from the ADFThis appears when you select Document (ADF/Platen) for Select Source. Scans both sides of thedocuments place

Correct slanted text documentDetects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10degrees) of the document.Import

Save inDisplays the folder in which to save the scanned images. To add a folder, select Add... from the pop-up menu, then click (Plus) in the displa

• PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created.Save to

Settings (Photo Scan) DialogClick Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog.In the Settings (Phot

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

Note• Click Defaults to restore the specified settings to the default settings.ResolutionSelect the resolution of the item to be scanned.The higher th

Note• With network connection, scanning may take longer than usual when you set TIFF or PNG inData Format.JPEG Image QualityYou can specify the image

DefaultsYou can restore the settings in the displayed screen to the default settings.632

Settings (Custom Scan) DialogClick Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan)dialog.In the Settings (Cu

• To scan the following types of items, specify the item type or size. You cannot scan correctly withAuto.• A4 size photos• Text documents smaller tha

Note• Only Auto is available when Select Source is Auto.• Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings.Docume

• When Select Source is Magazine or Document:Note• The displayed items vary by Select Source and Color Mode.Apply Auto Document FixSelect this checkbo

• Documents in which the text lines are inclined more than 10 degrees or the anglesvary by line• Documents containing both vertical and horizontal tex

Important• You cannot select JPEG/Exif when Color Mode is Black and White.• When Start OCR is selected in Application Settings, you cannot select PDF

Important• This does not appear when Select Source is Auto.(3) Application Settings AreaOpen with an applicationSelect this when you want to enhance o

Notice for Web Service PrintingWhen Using Web Service• Canon does not guarantee the continuity and reliability of the web services provided, the avail

Settings (Scan and Stitch) DialogClick Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan andStitch) dialog.In the

Color ModeSelect the color mode in which to scan the item.ResolutionSelect the resolution of the item to be scanned.The higher the resolution (value),

Data FormatSelect the data format in which to save the scanned images.You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).Important• You

(3) Application Settings AreaOpen with an applicationSelect this when you want to enhance or correct the scanned images.You can specify the applicatio

Settings (Driver) DialogClick Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog.In the Settings (Driver) dialog,

Note• When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can bescanned.• When the Enable large image scans checkbox

Note• When this checkbox is not selected, images up to 10208 pixels x 14032 pixels can be scanned.Check scan results and specify save settingsDisplays

Settings (OCR) DialogClick OCR on the (Scanning from a Computer) tab to display the Settings (OCR) dialog.In the Settings (OCR) dialog, you can make

When you select Custom, a screen in which you can specify the paper size appears. Select a Unit,then enter the Width and Height, and then click OK.Imp

Note• The displayed items vary by Select Source and Color Mode.Apply Auto Document FixSelect this checkbox to sharpen text in a document or magazine f

Using PIXMA/MAXIFY Cloud Link from Your PrinterBefore Using PIXMA/MAXIFY Cloud LinkRegistering Printer Information to PIXMA/MAXIFY Cloud LinkUsing PIX

• Documents in which the text lines are inclined more than 10 degrees or the angles varyby line• Documents containing both vertical and horizontal tex

Important• You cannot select JPEG/Exif when Color Mode is Black and White.Note• With network connection, scanning may take longer than usual when you

Settings (E-mail) DialogClick E-mail on the (Scanning from a Computer) tab to display the Settings (E-mail) dialog.In the Settings (E-mail) dialog,

• Long narrow items such as panoramic photos• Reflective disc labels may not be scanned as expected.• Place items correctly according to the type of i

Important• Binding Side cannot be specified when scanning only the front side of each document.Scan both sides when scanning from the ADFThis appears

Important• The color tone may differ from the source image due to corrections. In that case,deselect the checkbox and scan.Note• Scanning takes longer

• Hand-written text• Documents containing both vertical and horizontal lines (tables)Note• Scanning takes longer than usual when you enable Correct sl

• With network connection, scanning may take longer than usual when you set TIFF or PNG inData Format.JPEG Image QualityYou can specify the image qual

Note• To add an e-mail client to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify the e-mail

Settings (Save to PC (Photo)) DialogClick Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings(Save to PC (Phot

Before Using PIXMA/MAXIFY Cloud LinkFirst, check the following content:• PrecautionsIf you plan to use the web service to print documents, be sure to

Save inDisplays the folder in which to save the scanned images. To add a folder, select Add... from the pop-up menu, then click (Plus) in the displa

Settings (Save to PC (Document)) DialogClick Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings(Save to PC

Note• Scanning takes longer than usual when you enable this function.Reduce gutter shadow (platen)Reduces gutter shadows that appear between pages whe

(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil

You can specify the folder from the pop-up menu.Do not start any applicationSaves to the folder specified in Save in.Note• To add an application or fo

Settings (Attach to E-mail (Photo)) DialogClick Attach to E-mail (Photo) on the (Scanning from the Operation Panel) tab to display the Settings(Atta

Save inDisplays the folder in which to save the scanned images. To add a folder, select Add... from the pop-up menu, then click (Plus) in the displa

Settings (Attach to E-mail (Document)) DialogClick Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display theSettings

Note• Scanning takes longer than usual when you enable this function.Reduce gutter shadow (platen)Reduces gutter shadows that appear between pages whe

(2) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil

following disclaimer in the documentation and/or other materials provided with the distribution.* Neither the name of the University of Cambridge nor

DefaultsYou can restore the settings in the displayed screen to the default settings.670

Settings (General Settings) DialogClick the (General Settings) tab to display the Settings (General Settings) dialog.In the Settings (General Settin

InstructionsOpens this guide.DefaultsYou can restore the settings in the displayed screen to the default settings.672

Network Selection ScreenYou can select the scanners or printers to be used for scanning or printing over a network from yourcomputer or the operation

• If you have changed the Bonjour service name after selecting your scanner or printer by Bonjourservice name, reopen the network selection screen and

Save Settings DialogSelect the Check scan results and specify save settings checkbox in Save Settings of the Settingsdialog to display the Save Settin

(3) Save Settings AreaFile NameEnter the file name of the image to be saved. When you save a file, the date and four digits areappended to the set fil

Create a PDF file that supports keyword searchSelect this checkbox to convert text in images into text data and create PDF files that supportkeyword s

Image Stitch WindowClick Stitch in the IJ Scan Utility main screen to display the Image Stitch window.You can scan the left and right halves of an ite

Scan from RightDisplays the first scanned image on the right side.Scan Image 1Start Scanning Image 1Scans the first item.Scan Image 2Start Scanning Im

Registering Printer Information to PIXMA/MAXIFY Cloud LinkFollow the steps described below to register the printer information to the cloud service se

Adjust cropping framesYou can adjust the scan area in preview.If no area is specified, the image of the size selected in Select Output Size will be sa

When no image has been scanned:After scanning the first item by clicking Start Scanning Image 1:The image is scanned in the direction specified in Sca

Related TopicScanning Originals Larger than the Platen (Image Stitch)682

Using Scanner DriverYou can scan by starting the scanner driver from various applications.Refer to Help of Mac OS for how to scan.Note• Refer to "

Image Corrections and Color AdjustmentsYou can correct images and adjust colors using the scanner driver.Important• When image correction or color adj

MagazineApplies Image Adjustment suitable for magazines.DocumentApplies Image Adjustment suitable for text documents.Note• If the image is not adjuste

Grain CorrectionUse this function to reduce graininess (roughness) in photos taken with high-speed or sensitized film,etc.NoneGraininess will not be r

• How to place the item depends on your model and the item to be scanned.Unsharp MaskEmphasizes the outline of the subjects to sharpen the image.Desc

General Notes (Scanner Driver)The scanner driver is subject to the following restrictions. Keep these points in mind when using the scannerdriver.Scan

Updating the Scanner DriverObtaining the Latest Scanner DriverBefore Installing the Scanner DriverInstalling the Scanner Driver689

<Privacy statement>Note• If you select Do not agree, a confirmation screen asking whether you want to cancel Register Myaccount appears. If you

Obtaining the Latest Scanner DriverUpgrading your current scanner driver to the latest scanner driver may solve some problems you haveexperienced.To o

Before Installing the Scanner DriverCheck the following points before installing the scanner driver. Check these also when you cannot install thescann

Installing the Scanner DriverAccess our website via the Internet to download the latest scanner driver.Follow these steps to install the downloaded sc

Scanning TipsResolutionData Formats693

ResolutionThe data in the image you have scanned is a collection of dots carrying information about brightness andcolor. The density of these dots is

Note• When you will be printing the scanned image by enlarging it, scan by setting a higher resolution thanthe recommended one above.695

Data FormatsYou can select a data format when saving scanned images. You should specify the most suitable dataformat according to how you want to use

Positioning Originals (Scanning from Computer)Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Placeit

Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.

2. Place the documents on the ADF, then adjust the document guides to the width of thedocuments.Insert the documents face-up until a beep sounds.Note•

Set Cassette Paper Information After Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405Canceling Print Job

The registration of printer information is completed, and a list of apps is displayed.See here for the description of the apps list screen.After you c

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer

3. Click the (General Settings) tab.The Settings (General Settings) dialog appears.4.In Product Name, select an item with "Network" after

Scanning from Operation PanelForwarding Scanned Data to Computer Using Operation Panel BasicsSending Scanned Data as E-Mail from ComputerSending Scan

Forwarding Scanned Data to Computer Using Operation PanelBefore forwarding scanned data to the computer, check the following:• MP Drivers are installe

3.Tap PC.4.Tap the computer to forward the scanned data.Tap Local (USB) for a USB-connected computer, or tap the computer to forward the scanned dat

A. Tap to select the document type.Note•When you forward the scanned data to the computer searched using WSD, you cannot selectthe document type.Docum

◦ When you select PDF or Compact PDF for Format on the scan setting screen, theconfirmation screen asking you if you continue scanning is displayed af

Sending Scanned Data as E-Mail from ComputerBefore attaching scanned data to an e-mail, check the following:• MP Drivers are installed. (Windows)If MP

3.Tap Attach to E-mail.4.Tap E-mail from PC.5.Tap computer to forward scanned data.Tap Local (USB) for a USB-connected computer, or tap the comput

PhotoScans the original on the platen glass as a photo data applying the settings specified in Scansettings.B.Tap to display Scan settings screen.For

Application ManagementThis section explains how to add, delete, and sort apps.Important• Select how to manage allows you to change which users can use

Remove the original on the platen glass or from the document output slot after scanning iscomplete.If program selection screen appears (Windows):The p

Sending Scanned Data as E-Mail from MachineSending Scanned Data as E-Mail from MachineRegistering Recipients' E-Mail AddressRegistering Recipient

Sending Scanned Data as E-Mail from MachineYou can send scanned data as an e-mail from the printer.Before you use this function, check the following.•

A. Tap to select the recipient(s) from the address book.B.Tap to enter recipient's e-mail address.C.Tap to select the recipient(s) from the input

C. Tap to complete specifying the recipient.D. Tap to add the recipient.8.Specify settings as necessary.A. Tap to select the document type.DocumentSca

A. The preview screen of the scanning data is displayed.B.Tap to rotate the preview screen.Displayed when you select PDF or Compact PDF for Format on

• Print send logPrints out the send log of the printer. Tap Yes to start printing.716

Registering Recipients' E-Mail AddressBefore you can use the printer's address book, you need to register the recipients' e-mail addres

Note• If you already registered the recipients, the recipients' name is displayed next to the ID number. Ifyou already registered the group mail,

The screen to enter the character is displayed.2. Enter recipient's name.3.Tap OK.Note•You can enter the name up to 16 characters, including spac

5. From the displayed apps list, select the app that you want to registerNote•Description of displayed icons : Can be used with genuine Canon ink.If y

Registering Recipients in Group E-MailIf you register two or more registered e-mail address to a group e-mail, you can send the same mailsuccessively

Note• If you already registered the recipients, the recipients' name is displayed next to the ID number. Ifyou already registered the group mail,

10. Register the registered recipient as a member of the group e-mail.1. Tap Add member.The address book is displayed.Display by name Display by ID nu

The member to register is displayed on the list.Note•To delete the recipient from the group e-mail, tap a recipient that you want to delete from theli

Changing Registered InformationTo change information registered for recipient and group e-mail, follow the procedure below.1. Make sure printer is tur

5. Tap Register.• To change a group e-mail:1.Tap Edit group e-mail.The registered information screen of the group e-mail is displayed.2. To change gro

Deleting Registered InformationTo delete information registered for recipient and group e-mail, follow the procedure below.1. Make sure printer is tur

Importing/Exporting E-Mail Address BookYou can import an e-mail address book saved on a USB flash drive, or export the e-mail address booksaved on the

Exporting E-Mail Address BookFollow the procedure below to export the e-mail address book.1. Make sure printer is turned on.2. Flick HOME screen and t

Saving Scanned Data on USB Flash DriveYou can save scanned data on the USB flash drive directly.Important• Do not remove the USB flash drive from the

3.Select Delete apps4.From the apps list, select the app that you want to deleteNote• Description of displayed icons : Cannot be used because it is no

A. Tap to select the document type.DocumentScans the original on the platen glass or the ADF as a document data applying the settingsspecified in Scan

A. The preview screen of the scanning data is displayed.B. Tap to rotate the preview screen.Displayed when you select PDF or Compact PDF for Format on

• Importing the Scanned Data Saved on USB Flash Drive to the ComputerYou can import the scanned data saved on a USB flash drive to the computer. After

Forwarding Scanned Data to Shared Folder on ComputerBefore forwarding scanned data on the shared folder on the computer, confirm the following:• MP Dr

4. Tap the folder to save scanned data on the Select folder screen.Note•When you specify a PIN code for a registered folder, a screen asking you to en

A. The preview screen of the scanning data is displayed.B.Tap to rotate the preview screen.Displayed when you select PDF or Compact PDF for Format on

Deleting Scanned Data on USB Flash DriveYou can delete scanned data on the USB flash drive using the operation panel.1. Make sure printer is turned on

When the format for PDF data is selected, only the first page of the PDF data is displayed on thetouch screen.C. Tap to switch the file type displayed

Setting Items for Scanning Using Operation PanelYou can change the scan settings such as the scan size, resolution, or data format.When the Scan stand

Select the data format of the scanned data.3. Scan res (Scan resolution)Select the resolution for scanning.4. PreviewSelect to preview the scanned dat

When the deletion is finished, the app will be deleted from the apps list on the main screen.To delete another app, repeat the procedure from step 4.T

Setting Up Operation Panel with IJ Scan Utility (Mac OS)IJ Scan Utility allows you to specify how to respond when scanning from the operation panel.No

Note• Refer to the following for details.Settings (Save to PC (Document)) DialogSettings (Save to PC (Photo)) DialogSettings (Attach to E-mail (Docume

6.Select the application you want to start after scanning in Application Settings.7. Click OK.The responses will be executed according to the specifie

Scanning Using Smartphone/TabletThis machine supports the following scan functions.PIXMA/MAXIFY Cloud LinkPIXMA/MAXIFY Cloud Link is a web service pro

Using PIXMA/MAXIFY Cloud LinkBy using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANONiMAGE GATEWAY, Evernote,

FaxingPreparing for Faxing Sending Faxes Using Operation Panel ofPrinterRegistering Recipients Receiving FaxesOther Useful Fax Functions Sending Faxes

Preparing for FaxingConnect the printer to the telephone line and set up the printer before using the faxing functions. Thenspecify the basic setting

Connecting Telephone LineThe connection method differs depending on your telephone line.• If you connect the printer to wall telephone line directly/I

Important• Be sure to connect the telephone line before the printer is turned on.If you connect the telephone line when the printer is turned on, turn

E. Telephone or answering machineF. WAN (Wide Area Network) portG. LAN (Local Area Network) portH. TEL portI. LINE port* Port configurations and names

Note•Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, orlanguage. : Can be used

Setting Telephone Line TypeBefore using your printer, make sure you set the correct telephone line type for your telephone line. If youare unsure of y

Rotary pulseSelect when your telephone line type is pulse dialing.Touch toneSelect when your telephone line type is tone dialing.Setting the Telephone

Rotary pulseSelect when your telephone line type is pulse dialing.Touch toneSelect when your telephone line type is tone dialing.752

Setting Receive ModeSet the receiving operation (receiving mode).For details on how to set the receive mode:Setting Receive ModeYou can select the app

Advanced Settings of Receive Mode• For details on the receive mode:About Receive Mode• DRPD is available only in the US and Canada.•Network switch may

◦ Manual/auto switch: ON/Manual/auto switch: OFFIf you select Manual/auto switch: ON, the printer automatically receives faxes after the externaldevic

Specify the number of time and tap OK.• Advanced setting in Network switchYou can specify the following setting item.◦ Ring countYou can specify the n

8.Specify number of time and tap OK.9.Tap OK.The Function list screen is displayed.757

Setting Sender InformationYou can set the sender information such as date/time, unit name, and unit fax/telephone number.About Sender InformationSetti

Setting Date and TimeThis section describes the procedure to set the date and time.1. Make sure that printer is turned on.2. Flick HOME screen, and th

Using PIXMA/MAXIFY Cloud LinkThis section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.Important• The available

1. Tap a setting item to change.2.Tap number to enter.Enter the date and time in 24-hour format.3. Tap OK.4. Tap OK again when all settings are comple

Using the Operation Panel3. Tap Device settings.4. Tap Device user settings.5.Tap Daylight saving time setting.6.Tap ON.To disable summer time, tap

2. Set time (in 24-hour format) when summer time ends.Tap a setting item to change, and then specify the setting. Tap OK again when all settings areco

6. Tap User information settings.The screen to register the unit name and the unit fax/telephone number is displayed.7.Enter unit name.1.Tap entry fie

3. Tap OK.Note•You can enter the fax/telephone number up to 20 digits, including spaces.•For details on how to enter or delete characters:Entering Num

Sending Faxes Using Operation Panel of PrinterSending Faxes by Entering Fax/Telephone NumberResending Faxes (Redialing Busy Number)Setting Items for S

Sending Faxes by Entering Fax/Telephone NumberThis section describes dialing and sending faxes directly by entering the fax/telephone numbers.Importan

E. RedialTap to send faxes with redialing.Resending Faxes (Redialing Busy Number)F. On hook dialTap to send faxes with the on hook dial function.Using

Enters the number.B. PauseEnters a pause "P".C. DeleteDeletes the entered number.D.Blank spaceEnters a blank space.3.Tap OK.The touch screen

Note• To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is inprogress, press the Stop button, and then follow

4.In the displayed image list, select the image that you want to print, and then select Next5.Make the necessary print settings, and then select Color

Resending Faxes (Redialing Busy Number)There are two methods of redialing: Automatic redialing and Manual redialing.• Automatic RedialingIf you send a

1. Make sure that printer is turned on.2. Load documents on platen glass or in ADF.3. Flick HOME screen, and then tap FAX.Using the Operation PanelT

Setting Items for Sending FaxesYou can change the send settings such as the scan contrast or the scan resolution on the Fax standbyscreen.Tap to chang

Sending Faxes Using Useful FunctionsSending Fax after Speaking on TelephoneSending Fax to Registered RecipientSending Same Document to Several Recipie

Sending Fax after Speaking on TelephoneIf you want to speak to the recipient before sending a fax, or if the recipient does not have a fax device that

When you hear a high-pitched signal instead of the recipient's voice, you cannot check whether therecipient can receive faxes. If you want to sto

Sending Fax to Registered RecipientRegistering recipient's fax/telephone number and name in the printer's directory enables you to send faxe

A.Tap to switch the display by name and by ID number.B.Tap to display the screen to select an initial. You can search the registered recipient by init

Note• You can edit or delete a selected recipient.Changing Registered InformationDeleting Registered Information8. Press Color button for color transm

Sending Same Document to Several Recipients (SequentialBroadcasting)This printer allows you to prepare for sending the same document to a maximum of 1

Note• To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service

Specify the first recipient with the one of the following methods.•By specifying with the recipient registered to the printer:Tap Directory and specif

A. Adds the recipient from the registered recipients.B.Adds the recipient by entering the fax/telephone numbers if you specified a first recipient fro

When you press the Stop button, fax transmission to all the recipients specified will be canceled. Youcannot cancel a fax transmission to only one rec

Preventing Mistransmission of FaxesThis printer has two functions for preventing the mistransmission of faxes.• Sending faxes after entering the fax/t

Enter the recipient's fax/telephone number again.Sending Faxes after Checking Information (Checking Recipient'sInformation)Set Check RX FAX

Using On Hook Dial FunctionFollow the procedure below to send faxes with the on hook dial function.Important• It may be possible that faxes will reach

• By entering the fax/telephone numbers:Tap the entry field of fax/telephone numbers and enter the number.Sending Faxes by Entering Fax/Telephone Numb

Registering RecipientsRegistering Recipients Using Operation Panel of PrinterRegistering Recipients Using Speed Dial Utility2 (Windows)Registering Rec

Registering Recipients Using Operation Panel of PrinterRegistering recipients in the printer's directory in advance allows you to dial fax/teleph

Registering Fax/Telephone Number of RecipientsBefore you can use the printer's directory, you need to register the recipients' fax/telephone

Cloud WindowsThis section describes the Main screen of Cloud and the services available on the Main screen.Important• Select how to manage allows you

8. Select a registration method.9. Register recipients' fax/telephone number.Register the recipients' fax/telephone number depending on the

Select a fax/telephone number or name from the incoming call logs, the screen to register therecipient's fax/telephone number and name is display

Note• You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea andsome regions of Latin America), including spaces.

Registering Recipients in Group DialIf you register two or more registered recipients to a group dial, you can send the same documentsuccessively to a

8.Enter group name.1.Tap entry field of group name.The screen to enter the character is displayed.2.Enter group name.3. Tap OK.Note• You can enter the

A.Tap to switch the display by name and by ID number.B.Tap to display the screen to select an initial. You can search the registered recipient by init

Note•To delete the recipient from the group dial, tap a recipient that you want to delete from the list.After the confirmation screen is displayed, ta

Changing Registered InformationTo change information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

5. Tap Complete to finalize changing.798

Deleting Registered InformationTo delete information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453Setting Up E

Note• Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, orlanguage. : Can be used

Printing List of Registered DestinationsYou can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.1.

Registering Recipients Using Speed Dial Utility2 (Mac OS)About Speed Dial Utility2Speed Dial Utility2 is a utility for forwarding the telephone direct

Starting Up Speed Dial Utility2Important• Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.•

Speed Dial Utility2 DialogThe following items are on the Speed Dial Utility2 dialog.1.Printer Name:Selects the printer for editing the telephone direc

Note• By clicking on the item name, you can sort the display order.5. Edit.../Select All/DeleteEdits the item that selected for Setting Item List:, or

Saving Registered Telephone Directory on Printer to YourComputerFollow the procedure below to save the telephone directory (includes recipients'

Registering a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to register fax/telephone numbers.NoteBefore you register fax/t

Note• You can only add the numbers that have already been registered.6. Click OK.To continue registering fax/telephone numbers or a group dial, repeat

Changing a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to change fax/telephone numbers.Note• Before you change fax/teleph

To delete a member:Select a code to delete from group dial, and then click << Delete.5.Click OK.To continue changing fax/telephone numbers or gr

Manage jobsFrom the Status list window, you can check the status of a job.SettingsSelect this to set the Time zone.Select your region on the list. For

Deleting a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to delete fax/telephone numbers.Note• Before you delete fax/teleph

Changing Sender Information Using Speed Dial Utility2Follow the procedure below to change the user's name or fax/telephone number.1. Start up Spe

Registering/Changing Rejected Number Using Speed Dial Utility2Follow the procedure below to register, change, or delete rejected numbers.1. Start up S

Registering Telephone Directory Has been Saved on YourComputer to PrinterYou can load the data of the telephone directory (RSD file, *.rsd) and regist

Receiving FaxesReceiving FaxesChanging Paper SettingsMemory ReceptionReceiving Faxes Using Useful Functions814

Receiving FaxesThis section describes the preparation necessary for receiving a fax and how to receive a fax.Preparing for Receiving FaxPrepare for re

Note• For details on the receive mode:Setting Receive Mode• You can specify the advanced settings of each receive mode.For details on the advanced set

• If you have subscribed to Duplex Ringing service in Hong Kong, the telephone will ring aspecified number of times when there is an incoming call wit

When FAX only mode is selected:• When the call is a fax:The printer will receive the fax automatically.Note• If a telephone is connected to the printe

Note• To use this feature, you need to subscribe to a compatible service provided by your telephonecompany.• For DRPDYou need to select the appropriat

Cloud TroubleshootingIf you cannot printCheck the following if you cannot print.• Check that the printer is connected to the Internet.• Check that the

Changing Paper SettingsThis printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panelto change the pape

A. Page sizeSelect the page size from A4, Letter, or Legal.B.Type (Media type)The paper type is set to Plain paper.C.Paper src (Paper source)Select th

Memory ReceptionIf the printer was not able to print the received fax, the received fax is stored in the printer's memory. TheFAX Memory lamp is

Auto print settings◦ Paper has run out:Load the paper and tap OK on the touch screen.◦ A different size of paper from that specified by Page size in F

Receiving Faxes Using Useful FunctionsSaving Received Faxes Automatically on USB Flash DriveForwarding Received Faxes Automatically to Shared Folder o

Saving Received Faxes Automatically on USB Flash DriveYou can save received faxes on a USB flash drive as PDF files automatically when receiving a fax

• If the USB flash drive is removed or becomes full while saving faxes is in progress, the error message isdisplayed on the touch screen. Tap OK to di

Forwarding Received Faxes Automatically to Shared Folder onComputerYou can forward received faxes to the shared folder on the computer as PDF files au

7. Tap ON.8. Tap Destination folder.9. Select a shared folder.Note• When you specify a PIN code for a registered folder, a screen asking you to enter

Remote ReceptionIf the printer is located away from the telephone, pick up the handset of the telephone connected to theprinter and dial 25 (the remot

Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, orComputerBefore Using Canon Inkjet Cloud Printing CenterRegistering User Information to C

Rejecting Fax ReceptionYou can set the printer to reject faxes with no sender information or those from specific senders.Select one of the following c

1. When confirmation screen to register rejected number is displayed, tap Yes.2. Select a registration number.3. Select a registration method.4.Regist

Tap a fax/telephone number or a name you want to register.Note•This registration method may not be available depending on the country or region ofpurc

Using Caller ID Service to Reject CallsIf you subscribe to the Caller ID service, the printer detects the sender's Caller ID. If the sender'

Note• Even if you select Reject, the printer rings once.(The printer may not ring depending on the country or region of purchase.)834

Other Useful Fax FunctionsUsing Information ServicesTransmission/Reception of Faxes Using ECMDocument Stored in Printer's MemorySummary of Report

Using Information ServicesYou can use various information services such as provided by banks, and make airline reservations or hotelreservations. Sinc

5. When recorded message for information service answers, use telephone to press numbers inaccordance with message.6. Hang up handset to finish using

Transmission/Reception of Faxes Using ECMThis printer is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax device

Document Stored in Printer's MemoryIf the sending faxes is not complete or the printer was not able to print the received faxes, these faxes ares

Before Using Canon Inkjet Cloud Printing CenterCanon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and a

Printing Document in Printer's MemoryYou can print a specified document in the printer's memory or print all the received documents in its m

6. Select a print menu.• To print the memory list (MEMORY LIST):You can print a list of the documents in the printer's memory by tapping Print do

Deleting Document in Printer's MemoryYou can delete a specified document in the printer's memory or delete all the documents in its memory a

5. Select a delete menu.• To specify a document to delete:Select a document to delete on the Memory list screen, tap Delete specified doc..Note•If the

Saving Document in Printer's Memory to USB Flash DriveYou can save the received faxes stored in the printer's memory to the USB flash drive

A. Date and time of transaction and fax/telephone numberB.Transaction number (TX/RX NO.)A transaction number from "0001" to "4999"

• File date: The date and time of saving as set in the printer.For details on how to set the date and time:Setting Date and Time846

Forwarding Document in Printer's Memory to Shared Folder onComputerYou can forward the received faxes stored in the printer's memory to the

5. Tap Memory reference.The memory list is displayed.A.Date and time of transaction and fax/telephone numberB.Transaction number (TX/RX NO.)A transact

Note• When you specify a PIN code for a registered folder, a screen asking you to enter a PIN codeis displayed. Entering the PIN code allows you to as

Requirements for Canon Inkjet Cloud Printing Center operationComputerCPU x86 or x64 1.6 GHz or higherRAM 2 GB or higherMonitor displayResolution 1024

Summary of Reports and ListsThe printer prints the report of sending or receiving a fax automatically. You can print the list of the fax/telephone num

TX REPORT/ER-ROR TX REPORTEither of these reports is printed after each fax transmission.• At the time of purchase, ERROR TX REPORT is set to be print

Note• CALLER HISTORY may not be supported depending on the country or region of purchase.1. Make sure that printer is turned on.2. Load paper.3.Flick

#003 Document is toolong.You attempted to send a document longer than 15.75 inches / 400 mm.You cannot send a document longer than 15.75 inches / 400

cord before automatic redialing is complete, all faxes stored in the printer's memoryare deleted and not sent.Resend the document.Errors When You

Sending Faxes from Computer (Mac OS)Sending a FaxGeneral Notes855

Sending a FaxYou can send the faxes using the printer from Mac.To sending the fax from Mac, add your printer as AirPrint printer to Mac.Checking Your

5.Specify fax paper settings as needed.6. Enter fax/telephone numbers in To:.857

Enter the dialing prefix and specify the cover page settings as needed.7.Select Fax.The printer dials automatically and sends the fax.Note• To cancel

General NotesSending faxes from Mac is subject to the following restrictions.• Enter the characters in To: and Dialing Prefix: so that the total numbe

• In an in-house network environment, the 5222 port must be released. For confirmation instructions,contact the network administrator.86

TroubleshootingFrequently Asked Questions• Cannot Find Machine on Network• Cannot Find Machine while Using Wireless LAN•Printing Does Not Start• Paper

Print/Scan Results Are Unsatisfactory• Printing Does Not Start• Printing Is Slow• Copying/Printing Stops• Print Results Are Unsatisfactory• No Ink Com

Network Communication ProblemsCannot Find Machine on NetworkNetwork Connection ProblemsOther Network Problems862

Cannot Find Machine on NetworkWhile performing printer setup:Cannot Find Machine on Check Printer Settings ScreenCannot Find Machine after Searching i

Cannot Find Machine on Check Printer Settings Screen• For Windows:If the printer cannot be found and the Check Printer Settings screen appears after s

Check 1: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupAre printer and network device (router, etc.) turned on?Make sur

Check 2: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupIs printer set to allow wireless communication?Make sure the o

Check 3: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupIs printer connected to wireless router?Use the icon on the touc

After taking measures above, click Redetect on the Check Printer Settings screen to redetect theprinter.If the printer is found, follow the instructio

Check 4: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupIs printer's IP address specified correctly?If printer&apos

Registering User Information to Canon Inkjet Cloud Printing CenterTo use the Canon Inkjet Cloud Printing Center, you need to follow the steps describe

Check 5: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupDisable block in firewall function temporarily.The firewall of y

Check 6: Cannot Find Machine on Check Printer Settings ScreenDuring Wireless LAN SetupCheck wireless router settings.Check wireless router network con

Check 1: Cannot Find Machine on Check Printer Settings ScreenDuring Wired LAN SetupIs LAN cable connected, and are printer and router on?Make sure the

Check 2: Cannot Find Machine on Check Printer Settings ScreenDuring Wired LAN SetupCan you view any web pages on your computer?Make sure the computer

Check 3: Cannot Find Machine on Check Printer Settings ScreenDuring Wired LAN SetupIs printer set to allow wired communication?Make sure the icon is

Check 4: Cannot Find Machine on Check Printer Settings ScreenDuring Wired LAN SetupIs printer's IP address specified correctly?If printer's

Check 5: Cannot Find Machine on Check Printer Settings ScreenDuring Wired LAN SetupDisable block in firewall function temporarily.The firewall of your

Check 6: Cannot Find Machine on Check Printer Settings ScreenDuring Wired LAN SetupCheck router settings.Check router network connection settings such

Cannot Find Machine after Searching it on Printer DetectionScreen During Setup• For Windows:The printer could not be detected with the current setup m

Perform setup following the instructions on the screen.879

Registering User Information to Canon Inkjet Cloud Printing Center(Color LCD Monitor)To use the Canon Inkjet Cloud Printing Center, you need to follow

Searching Machine by IP Address or Host Name During Setup(Windows)If the printer cannot be found on the Select Printer screen, search for the printer

Select to search for printers by IPv6 address.3. Search by host nameSelect to search for printers by host name. A host name is referred to as LLMNR ho

If you specify IPv6 address:1. Tap IPv6.2. Tap OK on the displayed screen.3. Tap Enable/disable IPv6.4.Tap Enable.The IPv6 address has been specified.

Cannot Proceed beyond Printer Connection Screen/Connect CableScreenIf you cannot proceed beyond the Printer Connection screen or the Connect Cable scr

◦ If the Installation Failure screen appears:1. Click Start Over.2. Click Exit on Start Setup screen and finish setup.◦ If the Connection failed. scre

Cannot Find Machine while Using Wireless LANCheck1 Make sure the printer is turned on.Check2 Is icon displayed on touch screen?If the icon is not di

Place the wireless router and printer where there are no obstacles between them. Wireless communicationbetween different rooms or floors is generally

Cannot Find Machine while Using Wired LANCheck1 Make sure printer is turned on.Check2 Is icon displayed on touch screen?If the icon is not displayed

Network Connection ProblemsMachine Suddenly Cannot Be UsedNetwork Key UnknownAdministrator Password Set for Machine UnknownMachine Cannot Be Used Afte

Machine Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

To return to the cloud main screen, select Exit.Note•You must have a special app to read QR codes from your smartphone or tablet. If you do nothave an

Check4 Make sure wireless signal is strong. Monitor signal status and move printerand wireless router as necessary.• For Windows:Checking Wireless Net

Cannot Communicate with Printer Using Direct ConnectionCheck1 Make sure the printer is turned on.Check2 Is the icon displayed on the touch screen?If

Cannot Communicate with Printer via Wired LANCheck1 Make sure the printer is turned on.Check2 Make sure the LAN cable is connected properly.Make sure

Note•To check the MAC address or IP address of your computer, see Checking Computer IP Address or MACAddress.893

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

To communicate with a wireless router that uses automatically generated WEP keys, you must set theprinter to use the key generated by the wireless rou

Administrator Password Set for Machine UnknownInitialize the printer settings.Select Reset all to restore administrator password to default.Reset sett

Machine Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

With Encryption On, Cannot Communicate with Printer AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the printer

Printing Is SlowCheck1 Printer may be printing or scanning a large job from another computer.Check2 When using wireless LAN, make sure the printer is

Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518Printing Directly from Smart

In the displayed screen, enter the E-mail address that you want to register, and then select Continueregistration.Note• If you enter an e-mail address

Cannot Access to Internet on Wireless LAN from CommunicationDeviceCheck1 Is your device connected to printer using direct connection?If your device is

Ink Level Not Shown on Printer Status Monitor (Windows)Use the printer driver with bidirectional communication.Select Enable bidirectional support in

Other Network ProblemsMessage Appears on Computer During SetupPackets Are Sent Constantly (Windows)Checking Network InformationRestoring to Factory De

Message Appears on Computer During SetupScreen to Enter Password Appears During SetupEncryption Settings Screen Appears When Wireless Router Selected&

Encryption Settings Screen Appears When Wireless Router SelectedThis screen appears automatically if the selected wireless router is encrypted. Set th

Packets Are Sent Constantly (Windows)When IJ Network Scanner Selector EX2 is enabled, it periodically transmits packets to checkcommunication with the

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

The IP address and MAC address of your computer appear. If your computer is not connected toa network, the IP address does not appear.• For Mac OS:1.

2. Click Ping.3. Make sure Send only XX pings (XX are numbers) is selected.4. Enter IP address of target printer or target wireless router in Enter th

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing, scanning, or faxing op

9.Follow instructions in screen display, and select OKThe registration page URL will be sent to the registered e-mail address.Access the URL in the e-

Problems while Printing/Scanning from Smartphone/TabletCannot Print/Scan from Smartphone/Tablet910

Cannot Print/Scan from Smartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommuni

Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)are identical with those of the wireless

Check6 Make sure printer is not too far away.Locate your smartphone/tablet close enough to communicate with the printer.Check7 Check for obstructions.

Printing ProblemsPrinting Does Not StartPaper JamsPrint Results Are UnsatisfactoryNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" Er

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The POWER lamp flashes while the printer is i

Changing the Printer Operation Mode (Mac OS)Check5 If printing from a computer, delete unnecessary print jobs.• For Windows:Deleting the Undesired Pri

• If printing does not start even though the printer is connected to the computer using a USB cable andthe port named "USBnnn" is selected:I

Paper JamsWhen paper jams, a troubleshooting message appears automatically. Take the appropriate action describedin the message.• When a Support Code

• When a Support Code and a Message Are Displayed on Touch Screen:To remove the jammed paper, see List of Support Code for Error (Paper Jams).Note• Yo

3.Register password for logging in to Canon Inkjet Cloud Printing CenterIn the My account registration screen, enter the password you want to register

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Back of Paper Is SmudgedUneven or Streaked Colors921

Cannot Complete PrintingCheck1 Select setting not to compress printing data. (Windows)If you select the setting not to compress the printing data with

Part of Page Is Not Printed (Windows)Check Are you using automatic duplex printing?If you are using automatic duplex printing, the printable area at t

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Paper Is Blank Printing Is Blurry Colors Are Wrong924

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check status of ink tanks. Replace ink tank

• When copying, see also the sections below:Check5 Is platen glass or glass of ADF dirty?Clean the platen glass or the glass of ADF.Cleaning the Plate

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Lines Incomplete or Missing (Windows)Check1 Are you using Page Layout Printing or Binding Margin function?When the Page Layout Printing or Binding mar

Images Incomplete or Missing (Windows)Check1 Select setting not to compress printing data.If you select the setting not to compress the printing data

Important• There are character restrictions for the Password, as shown below.• The password must be between 8 and 32 characters long, using single-byt

Ink Blots / Paper Curl Ink Blots Paper CurlCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 If intensity is set hi

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

◦ For Mac OS:In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paperabrasion check box, and then click Apply.

Check9 Is inside of printer dirty?During duplex printing, ink may stain the inside of the printer, smudging the printout.Perform the bottom plate clea

Back of Paper Is SmudgedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform bottom plate cleaning to clean in

Uneven or Streaked Colors Uneven Colors Streaked ColorsCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Print nozz

If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.• If problem is not resolved after performin

No Ink Comes OutCheck1 Has ink run out?Check the support code on the touch screen and take the appropriate action to resolve the error.List of Support

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

• The user name must be between 1 and 20 characters long, using single-byte alphanumericcharacters and symbols (!"#$%&'()*+,-./:;<=&g

• When printing on envelopes, see Loading Paper, and prepare the envelopes before printing.Once you have prepared the envelopes, load them in portrait

Automatic Duplex Printing ProblemsCheck1 Is automatic duplex printing selected?• For Windows:Make sure Duplex Printing and Automatic check boxes are s

Note• For Windows:To switch to manual duplex printing, follow the procedure below.Open the printer driver setup window, clear Automatic check box on P

Copying/Printing StopsCheck1 Is paper loaded?Make sure paper is loaded.If necessary, load paper.Check2 Do documents to be printed have many photograph

Cannot Print Using AirPrintCheck1 Make sure printer is turned on.If the printer is turned on, turn it off and back on, and then check whether the issu

Scanning Problems (Mac OS)Scanning ProblemsScan Results Are UnsatisfactoryIJ Scan Utility Error MessagesScanner Driver Error Messages945

Scanning ProblemsScanner Does Not WorkScanner Driver Does Not StartError Message Appears and the Scanner Driver Screen Does Not AppearCannot Scan Mult

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

Scanner Driver Does Not StartCheck 1 Make sure that the scanner driver is installed.If not installed, install the scanner driver from our website.Chec

Error Message Appears and the Scanner Driver Screen Does NotAppearCheck 1 Make sure that your scanner or printer is turned on.Check 2 Turn off your sc

Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud PrintingCenter.Using Canon Inkjet Cloud Printing Center95

Cannot Scan Multiple Originals at One TimeCheck 1 Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)Check 2

Slow Scanning SpeedCheck 1 To view the image on a monitor, set the output resolution to around 150 dpi. Toprint, set it to around 300 dpi.ResolutionCh

"There is not enough memory." Message Is DisplayedCheck 1 Exit other applications and try again.Check 2 Reduce the resolution or output size

Computer Stops Operating during ScanningCheck 1 Restart the computer, reduce the output resolution and scan again.ResolutionCheck 2 Delete unnecessary

Scanned Image Does Not OpenCheck If the data format is not supported by the application, scan the image again andselect a popular data format such as

Scan Results Are UnsatisfactoryMoire Appears in Scan ResultsScan Quality (Image Displayed on the Monitor) Is PoorScanned Image Is Surrounded by Extra

Moire Appears in Scan ResultsCheck 1 Increase the scanning resolution.ResolutionCheck 2 Take the following measures and scan again.•Set one of the fol

Scan Quality (Image Displayed on the Monitor) Is PoorCheck 1 If the image is jagged, increase the scanning resolution, or select TIFF or PNGin Data Fo

Scanned Image Is Surrounded by Extra White AreasCheck Specify the scan area.Manually specify the scan area when there are white margins or unwanted ar

Cannot Scan at the Correct SizeCheck Make sure that the items are placed correctly.Positioning Originals (Scanning from Computer)959

Registering User Information to Canon Inkjet Cloud Printing Center(Monochrome LCD Monitor)To use the Canon Inkjet Cloud Printing Center, you need to f

Position or Size of the Image Cannot be Detected Correctly WhenScanning from the Operation PanelCheck 1 Make sure that the items are placed correctly.

Original Is Placed Correctly, but the Scanned Image Is SlantedCheck When Document or Magazine is selected for Select Source, deselect theCorrect slant

Scanned Image Is Enlarged (Reduced) on the Computer MonitorCheck 1 Change the display setting in the application.Refer to the application's manua

IJ Scan Utility Error MessagesIf an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.Error Code E

234 This scan function is not supported by the selected model. Selecta different scan function.• Select a different scanfunction.242 Cannot write file

Scanner Driver Error MessagesError Message SolutionError in scanner. See the manual for solutions. • Make sure that your scanner orprinter and the com

Faxing ProblemsProblems Sending FaxesProblems Receiving FaxesCannot Send a Fax ClearlyTelephone Problems966

Problems Sending FaxesCannot Send a FaxCannot Perform Sequential Broadcasting by Redialing, or Cannot Dial byEntering NumbersErrors Often Occur When Y

Cannot Send a FaxCheck1 Is power turned on?• You cannot send faxes if the power is turned off. Press the ON button to turn the power on.•If you unplug

FAX settingsCheck6 Is Dial tone detect set to ON?Resend the fax after a while.If you still cannot send the fax, select OFF for Dial tone detect in Adv

2.When the printer registration screen is displayed, select Create new account3.Enter the E-mail address and Printer registration ID of the printer&ap

Cannot Perform Sequential Broadcasting by Redialing, or CannotDial by Entering NumbersCheck Have you already selected recipient from redial history, o

Errors Often Occur When You Send a FaxCheck Check telephone line condition or connection.If the telephone line or connection is poor, reducing the tra

Problems Receiving FaxesCannot Receive a Fax, Cannot Print a FaxPrinter Does Not Switch Automatically between Voice and Fax CallsQuality of Received F

Cannot Receive a Fax, Cannot Print a FaxCheck1 Is the power turned on?• You cannot receive faxes if the power is turned off. Press the ON button to tu

Connecting Telephone LineCheck5 Is a different size of paper from that specified by Page size in FAX papersettings loaded?If a different size of paper

If you select Reject for any setting items in Caller rejection in Security control under FAX settings, the printerrejects calls for setting item selec

Printer Does Not Switch Automatically between Voice and FaxCallsCheck Is receive mode set to FAX only mode?If FAX only mode is selected for Receive mo

Quality of Received Fax is PoorCheck1 Check scan settings of sender's fax device.Ask the sender to adjust the scan settings of the fax device.Che

Cannot Receive a Color FaxCheck Is ECM RX set to OFF?If OFF is select for ECM RX in Adv. communication settings in Advanced FAX settings under FAX set

Errors Often Occur When You Receive a FaxCheck1 Check telephone line condition or connection.If the telephone line or connection is poor, reducing the

Important• There are character restrictions for the e-mail address, as shown below.• Up to 255 characters consisting of single-byte alphanumeric chara

Cannot Send a Fax ClearlyCheck1 Is document loaded correctly?Remove the document, and then reload it on the platen glass or in the ADF.Loading Origina

Telephone ProblemsCannot DialTelephone Disconnects During a Call981

Cannot DialCheck1 Is telephone line cable connected correctly?Check that the telephone line cable is connected correctly.Connecting Telephone LineChec

Telephone Disconnects During a CallCheck Is telephone line cable or telephone (or a peripheral device such as an externaltelephone, an answering machi

Mechanical ProblemsPower Does Not Come OnUSB Connection ProblemsCannot Communicate with Machine via USBDisplay on Touch Screen Is OffTouch Screen Show

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Machine via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Display on Touch Screen Is Off• If POWER lamp is off:The printer is not on. Check that the power cord is connected and press the ON button.• If POWER

Touch Screen Shows Wrong LanguageFollow the instructions below to select your language.1.Press HOME button and wait for about 5 seconds.2.Flick HOME s

3.Register password for logging in to Canon Inkjet Cloud Printing CenterIn the My account registration screen, enter the password you want to register

Print Head Holder Does Not Move to Replacement PositionImportant• The print head holder moves to the position for replacing only when an ink tank runs

Printer Status Monitor Not Displayed (Windows)Check1 Is printer status monitor enabled?Make sure Enable Status Monitor is selected on the Option menu

Installation and Download ProblemsCannot Install MP DriversEasy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear(Windows)Updating M

Cannot Install MP DriversFor Windows:For Mac OS:For Windows:• If installation does not start when you insert Setup CD-ROM:Follow the instructions belo

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen• Other cases:Reinstall the

Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu DoesNot Appear (Windows)If Easy-WebPrint EX does not start or its menu does not appear on Int

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.The latest MP Drivers for your model are available for download on

Errors and MessagesAn Error OccursA Message for Faxing Is Displayed on Fax Standby ScreenMessage Appears997

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

For more on resolving errors with support codes, see List of Support Code for Error.Note• You can also search for details on resolving the errors indi