Canon BJC-800 Technical Information download pdf (Page 145)

Chapter 8 Troubleshooting 135

Problem Cause Solution

Colors print incorrectly The BJC-70 driver may Verify that you selected the

not be selected. BJC-70 printer driver.

The driver may not be Check that you selected a

selecting color. color option when you set up

the printer driver.

The driver may not be Make sure you selected the

selecting the right monitor. correct monitor type when

you set up the printer driver.

If the name of your monitor

does not appear within the

options section of your

printer driver, select Other.

NOTE: Some colors are

impossible to match exactly.

However, the printer tries to

come as close as possible.

Colors are missing The BJ cartridge may not be Run a self test to make sure

firing properly. the BJ cartridge is firing

correctly.

The print head may need to Clean the print head; see

be cleaned. page 101 for details.

Printing is slow in Print Manager may be Make sure Print Manager is

color mode turned on. turned off.

Print options may be too Set all print options to their

complex. defaults: Plain Paper, Color

mode, Normal quality,

Pattern Halftone.

See Printing Speed Versus

Color on page 66 for details.

Colors in a line are You may have turned the Do not turn the printer

uneven, or different printer off-line and then off-line and back on-line

from the previous lines on-line during a print job. during a print job.

The print mode does not If you are printing high

match the data pattern. density color graphics on

plain paper, change the

Media Type setting from

Plain Paper to Coated Paper.

If you are using MS-DOS,

select the Fine mode.

Troubleshooting

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Canon BJC-800 Technical Information Page 145