Canon imagePROGRAF iPF815 User Manual Page 891
- Page / 960
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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The contrast becomes uneven during printing
Cause Corrective Action
The paper feed amount is out of adjust-
ment.
Adjust the feed amount.
(See "Adjusting the Feed Amount.") →P.676
The type of paper specified in the printer
driver does not match the type loaded in
the printer.
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.") →P.628
(See "Loading Sheets in the Printer.") →P.651
Make sure the same type of paper is specified in the printer driver as you
have loaded in the printer.
1. Hold down the Stop button for a second or more to cancel printing.
2. Change the type of paper in the printer driver and try printing again.
The length of printed images is inaccurate
Cause Corrective Action
In the printer menu, Band Joint is
specified in Feed Priority.
To ensure the feed amount matches the paper size, select Print Length in Feed
Priority in the printer menu and enter the amount for adjustment in Adjust
Length.
(See "Adjusting the Feed Amount.")
→P.676
You can adjust the feed amount in 0.02% increments.
(See "Main Menu Settings.") →P.722
The type of paper specified in the
printer driver does not match the
type loaded in the printer.
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.") →P.628
(See "Loading Sheets in the Printer.") →P.651
Make sure the same type of paper is specified in the printer driver as you have
loaded in the printer.
1. Hold down the Stop button for a second or more to cancel printing.
2. Change the type of paper in the printer driver and try printing again.
Documents are printed crooked
Cause Corrective Action
Skew Skew Check Lv. has been set to Loose or Off. Choose Standard in Skew Check Lv..
Width Detection has been set to Off. Choose On in Width Detection.
Documents are printed in monochrome
Cause Corrective Action
In the Advanced Settings of the printer driver,
Monochrome, Monochrome (BK ink), or
Monochrome Bitmap is specified in Color
Mode.
In the Advanced Settings of the printer driver, specify Color in
Color Mode and try printing again.
Troubleshooting
>
Problems with the printing quality
>
iPF815 The contrast becomes uneven during printing
12
875
- User's Guide 1
- Contents 3
- Windows Software 201 5
- Free Layout 256 6
- Print Plug-In for Office 301 6
- HDI Driver 354 7
- Status Monitor 387 7
- Accounting 390 7
- Mac OS X Software 424 8
- Free Layout 481 9
- Print Jobs 562 10
- Handling Paper 616 10
- Printer Parts 684 11
- Network Setting 770 12
- Maintenance 802 13
- Troubleshooting 849 13
- Error Message 890 14
- Messages regarding ink 904 15
- Appendix 920 16
- Basic Printing Workflow 17
- Printing procedure 18
- Loading and Printing on Rolls 19
- 9. Send the print job 23
- 4. Send the print job 25
- Printing in Windows 26
- Printing from Mac OS X 27
- Canceling print jobs 29
- Printing CAD Drawings 19 34
- Printing Photos and Images 30 34
- Printing Office Documents 38 34
- Printing CAD Drawings 35
- Print Quality 36
- 5. After 37
- 7. After 40
- Color Setting Description 43
- A Color Compatibility list 44
- HP-GL/2 Printing 44
- (See "Main Menu Set 45
- Printing Photos and Images 46
- Media Configura 48
- Printing Office Documents 54
- →P.202 " 56
- Enhanced Printing Options 61
- Adjusting Images 62
- G Color Mode list 65
- Adjustment Item Description 66
- Color Settings 72
- Enhancing printing quality 73
- Choosing Paper for Printing 80
- Enlarged/Reduced Printing 81
- Fit Paper Size 81
- I Paper Size list 87
- E Fit Roll Paper Width 90
- G Scaling and enter 120 100
- J Print Centered 100
- M Print to start printing 100
- Printing at full size 101
- 2. Select 102
- →P.206 " 103
- A Printer list 104
- E Print Target list 105
- F Print Quality list 105
- A Paper Source list 105
- →P.429 " 106
- Borderless Printing 107
- Borderless Printing Method 107
- 1. Create 108
- 3. Select 109
- L Paper Source list 110
- 12. Make 114
- Fit Roll Paper Width 131
- 1. Display 132
- Printing the banner 133
- Print the banner 138
- Printing by using Custom Size 140
- Accessing the Printer Driv 141
- Free Layout (Windows) 149
- A Page Layout check box 151
- A Page Layout list 151
- 7. When 152
- 4. Click M Print 153
- Roll paper (banner) 154
- B Banner Printing check box 156
- Important 157
- 8. In A Page 161
- C Page Size shows 166
- Printing Posters in Sections 166
- 5. Access the Main pane 180
- 11. Make 181
- Conserving roll paper 183
- 10. Make 188
- (Windows) 189
- Preview (Macintosh) 201
- Other useful settings 202
- C Watermark check box 205
- 13. Make 211
- 7. Access the Main pane 215
- Windows Software 217
- Printer Driver 218
- Confirming Print Settings 222
- P Top illustrations 223
- Q Middle, bordered area 223
- R Bottom illustrations 223
- 4. Select the L Open Preview 224
- Using Favorites 225
- A Favorites 226
- Device Settings Sheet 230
- A Media Type 231
- B Get Information 231
- F Print Quality 233
- G View Settings 233
- E Print Priority 233
- A Media Type and 234
- A Paper Source 235
- Main Sheet 236
- A Print Target 237
- C Details 237
- →P.46 " 239
- A Matching Mode 240
- B Matching Method 240
- B Input Profile Settings 241
- C Printer Profile Settings 241
- A Page Size 244
- B Borderless Printing 244
- A Page Size list 245
- D Fit Paper Size is selected 245
- A Output Method 247
- B Name of data to be saved 247
- C Mail box 247
- D Acquire Mail Box Name 248
- A Paper Size List 248
- B Delete 248
- C Custom Paper Size Name 248
- E Paper Size 249
- G Display Series 249
- A Page Layout 249
- D Edit Watermark 250
- S Defaults 251
- A Print Date 251
- C Print User Name 251
- D Print Page Number 251
- E Format Settings 251
- A FineZoom Settings 252
- C Enable Preview Switching 252
- D Fast Graphic Process 252
- Favorites Sheet 253
- A Maintenance 255
- A Support Information 256
- B User Manual 256
- C Settings Summaries 256
- Settings Summaries Dialog Box 257
- A Color Compatibility 258
- The Features of Preview 259
- Operating Environment 259
- Starting Preview 259
- Preview Main Window 261
- Preview Area 262
- Dialog Area 262
- Status Bar 263
- Moving a Page 265
- Using the ruler 266
- Button Details 268
- 2. Click the Print Button 269
- 2. Click the Print button 270
- Free Layout 272
- Starting Free Layout 273
- Free Layout Main Window 275
- Layout Area 276
- Detailed Settings 277
- Preferences Dialog Box 278
- Page Options Dialog Box 279
- Zoom Dialog Box 280
- Format Dialog Box 281
- Enl./Red 282
- Position Sheet 282
- Object Position 282
- Object Size 283
- Selecting an Object 289
- Changing the Object Size 290
- Moving an Object 290
- 1. Select an object 291
- 1. Select multiple objects 292
- Center Vertically 293
- Align Bottom 293
- Align Left 293
- Bring to Front 295
- Send to Back 295
- Bring Forward 295
- Send Backward 296
- Folded Duplex Window 297
- Finished Size 298
- Binding Settings Dialog Box 299
- Prints using Folded Duplex 300
- Hot Folder 304
- Creating a New Hot Folder 306
- Setting the Print Parameters 313
- 4. Press Start on 316
- Print Plug-In for Office 317
- Steps to install 318
- 4. Click the Next button 320
- 6. Click the Start button 321
- 7. Click the Yes button 321
- 8. Click the Exit button 321
- Steps to uninstall 322
- 4. If Addin 324
- 3. If Addin 327
- 1. Start Microsoft Word 327
- Configuring Special Settings 328
- 6. Select image size 331
- 7. Select layout 331
- 8. Select Next 331
- Borderless Printing (Word) 332
- 4. Click Borderless Printing 333
- 7. Select Layout 334
- Multi-Page Printing (Word) 335
- 4. Click Multi-Page Printing 337
- 7. Select Next 337
- 8. Select Media Type 337
- 10. Enter Copies 338
- 5. Click the Next button 340
- 6. Select Media Type 340
- (See "Configuring 344
- 8. Enter Copies 356
- 1. Start Microsoft Excel 359
- 4. Click Print Entire Sheet 362
- 4. Click Print Selected Area 365
- Configuring Binding (Excel) 366
- 6. Click the OK button 368
- Item Details 369
- HDI Driver 370
- Installation Procedure 371
- 3. After 373
- 15. Clicking 378
- 6. The Open 380
- Opening from the Start Menu 385
- Graphics Settings →P.373 387
- 4. Click the OK button 388
- Graphics Settings 389
- 5. Select Dithering 390
- 3. Click the OK button 391
- 2. Click the OK button 392
- 2. Click Custom Properties 392
- 3. The Device 392
- Custom Properties dialog box 394
- Color Mode 395
- Color Matching 395
- Brightness 395
- Paper Detailed Settings 396
- Drying Time 397
- Roll Paper Margin for Safety 397
- Cut Speed 397
- Output Method Dialog Box 398
- Printing 399
- 4. The Plot dialog box opens 402
- 5. The print job begins 402
- Status Monitor 403
- Preempting Other Jobs 404
- Pausing/Resuming Print Jobs 405
- Canceling Print Jobs 405
- Accounting 406
- Title Bar 408
- Menu Bar 408
- Toolbars 408
- Listed Job Selection Area 408
- Job List Area 408
- Totals Area 409
- 5. Click the OK button 413
- Paper Length 415
- Area Display Format 415
- Showing Job Properties 416
- Show Unit Cost Data 417
- Save Unit Cost Data 417
- Load Unit Cost Data 417
- Digital Photo Front-Access 418
- Device Setup Utility 419
- Media Configuration Tool 422
- Installation Procedures 423
- Edit Media Type Information 426
- Support Information Button 427
- User Manual Button 427
- Adding Media Types 428
- Changing Media Names 430
- 1. Confirm 437
- 3. When 438
- Mac OS X Software 440
- Printer Driver Settings 445
- Checking a print preview 446
- 2. Access the Main pane 447
- Main Pane 449
- O Print Preview 450
- L Printer 450
- E Print Target 451
- G View set 451
- P Sharpen Text 453
- K Reduce Print Unevenness 453
- N Economy Printing 453
- B Drying Time 454
- C Between Pages 454
- D Between Scans 454
- F Near End Margin 455
- G Cut Speed 455
- H Automatic Cutting 455
- J Mirror 455
- C Matching Method 457
- D Printer Profile Settings 457
- A Sample Type 458
- B View Color Pattern 458
- C Apply to Sample 458
- E Magenta / F Yellow 458
- G Gray Tone 459
- H Brightness 459
- I Contrast 459
- J Saturation 459
- K Object Adjustment 459
- A Images 460
- B Graphics 460
- I Contrast makes 461
- I Contrast softens images 461
- Page Setup Pane 463
- Utility Pane 465
- A Data Send Method 466
- D Send job to 466
- H Save data before printing 466
- C Settings 467
- Tool Bar 471
- Drawer Area 472
- Paper Settings Panel 473
- Setting Details 474
- Easy Settings 475
- Advanced Settings 476
- Print Priority 477
- Output Settings Panel 478
- Color Settings Panel 480
- Color Adjustment 481
- 2. Select Color Adjustment 482
- Matching 484
- Matching Method 485
- Input Profile 485
- Printer Profile 485
- Soft Proof 485
- Driver Matching Mode 486
- ICC Matching Mode 487
- ColorSync 488
- Go to Page Dialog Box 489
- Print with No Borders 489
- 5. Click the Print button 490
- 3. Click the Print button 492
- 4. Click the Print button 493
- 1. Select 494
- 2. All is displayed 494
- 2. Actual size is displayed 495
- 2. The target page appears 496
- Roll Paper Width 503
- Restore Defaults Button 503
- Print Button 503
- Update Printer Info. Button 503
- Page Setup Dialog Box 517
- 2. Click 531
- Paper Settings Panel →P.524 536
- →P.529 537
- Color Settings Panel →P.531 538
- Deleting a Hot Folder 539
- Automatic Cutting 541
- Paper Size 546
- Print Centered 546
- No Spaces at Top or Bottom 546
- Rotate Page 546
- Matching Mode 548
- Printmonitor 554
- Procedures for Installing 556
- 4. The License is displayed 557
- 5. Click the Agree button 557
- Procedures for Uninstalling 558
- 6. Select Uninstall 560
- Adding Media Types →P.549 564
- Changing Media Names →P.551 564
- Print Jobs 578
- Basic Print Job Operations 579
- Storage destination 580
- Saving Print Jobs 581
- 3. Choose an Output Method 583
- 2. Choose an Send job to 584
- Using the Control Panel 585
- Using RemoteUI 586
- 2. Print the saved job 588
- Deleting Saved Jobs 593
- 2. Delete the saved job 594
- Moving Saved Jobs 598
- Advanced Print Job Operations 605
- Specifying Save and Print 606
- 2. Click Edit 608
- Naming Personal Boxes 612
- Printing a List of Saved Jobs 621
- Renaming Saved Jobs 625
- Handling Paper 632
- Types of Paper 633
- Updating paper information 635
- *1 →P.620 ) 636
- Paper Sizes Dimensions 637
- Handling rolls 639
- (See "Paper 640
- Sizes.") 640
- 1. Lift 641
- 2. When 641
- 3. With 642
- 5. Insert 643
- Loading Rolls in the Printer 644
- 3. Holding 645
- 4. Pull 646
- 5. Lower the Ejection Guide 647
- 6. Close the Top Cover 647
- 7. Press the OK button 647
- Error Messag 648
- →P.617 By 649
- 2. Press the OK button 651
- Rolls." 652
- Feeding Roll Paper Manually 654
- B Between Pages 657
- C Settings in A Media Type 657
- (See "Types of Pa 663
- Roll Holder Set 665
- Handling sheets 666
- Loading Sheets in the Printer 667
- 2. With 668
- (See "Using 669
- Removing Sheets 672
- 4. Lower the Release Lever 673
- Output Stacker 674
- 1. When 677
- 2. Remove 677
- Wheeled Output Stacker 679
- 2. Lock the casters 680
- 1. Release the caster lock 681
- Adjusting the Printhead 668 683
- Adjusting the feed amount 676 683
- Adjusting the Printhead 684
- 1. Load paper 685
- 6. Open the Top Cover 689
- 1. Depending 692
- 2. Based 692
- (See "Banding Adjust 695
- (See "Auto Band Adjust 696
- Printer Parts 700
- Printer parts 701
- Top Cover (Inside) 704
- Carriage 705
- Ink Tank Cover (Inside) 706
- Printer parts 707
- Control Panel 708
- Turning the printer on 710
- Turning the printer off 711
- Printer Modes 712
- (See "Main Menu Set 713
- Mode transition 714
- →P.891 .") 716
- Switching Modes 718
- Switching to Menu Mode 719
- Printer Menu Operations 720
- Main Menu Operations 721
- Accessing menus 722
- Specifying menu items 723
- Specifying numerical values 723
- Executing menu commands 724
- Menu Structure 725
- Control Panel 726
- Menu Structure iPF815 726
- (See "Types of 736
- Configuration Tool →P.539 736
- Submenus 737
- Main Menu Settings 738
- Paper Menu 740
- Paper Details 740
- Job Management 742
- GL2 Settings 743
- Adjust Printer 745
- Interface Setup 746
- Maintenance 747
- System Setup 748
- Information 750
- Submenu Display 751
- *1 →P.738 ) 754
- *2 →P.738 ) 754
- Status Print iPF815 756
- How to view instructions 759
- Hard Disk 762
- Optional accessories 768
- 2. Unlock 770
- 6. Load 772
- 14. Press 774
- Roll Width Weight Roll to Use 775
- Roll Type 776
- Flange to Use 776
- 7. Hold 778
- 13. Unlock 780
- Printer Specifications 781
- Interface 782
- Print Area 784
- Network Setting 786
- Network Environment 788
- →P.404 (Windows) 789
- IP Network Settings.") 790
- 3. Execute 792
- Item Details Default Setting 793
- 1. Start 794
- 12. Press the Online button 797
- Network Setting (Windows) 799
- 2. Run Quick Setup 804
- 3. Set a password 804
- Specifying NetWare Protocols 805
- →P.787 ." 806
- Network Setting (Mac OS X) 809
- 4. Click More Printers 814
- "Using RemoteUI." 816
- Ink Tanks 819
- 3. Remove the Ink Tank 820
- 4. Load the new Ink Tank 820
- 2. Lift 822
- Load the ink tank (330 ml) 826
- 6. Close the Ink Tank Cover 828
- 1. Before 828
- Checking Ink Tank Levels 831
- When to Replace Ink Tanks 831
- 1. Load unused paper 833
- Cleaning the Printhead 835
- Replacing the Printhead 836
- 14. While 840
- 15. With 841
- 18. Close the Top Cover 842
- Maintenance Cartridge 843
- 8. Open 846
- 9. Keep 846
- 10. Confirm 847
- 14. Press the OK button 848
- 5. Open the Top Cover 849
- 8. Close the Top Cover 851
- 3. Using 853
- 1. Open the Top Cover 854
- 4. Close the Top Cover 856
- Other Maintenance 857
- 7. Open the Ink Tank Cover 859
- 8. Lift 859
- 9. Remove the Ink Tank 859
- 12. Close the Ink Tank Cover 860
- 17. Grasp 862
- Updating the Firmware 863
- Troubleshooting 865
- Frequently Asked Questions 866
- Frequently Asked Questions 867
- 2. Open the Top Cover 868
- 5. Lift the Release Lever 870
- 6. Holding 870
- 8. Hold 871
- 9. Close the Top Cover 872
- 4. Lift the Release Lever 873
- 2. Check 875
- 3. Lift the Release Lever 875
- Cause Corrective Action 876
- Cannot Load Sheets 877
- Paper is not cut straight 877
- Paper is not cut 877
- Unit.") 878
- Printing does not start 879
- Printing does not start 880
- Status Corrective Action 881
- Printing is faint 882
- Printed colors are inaccurate 885
- 3. Remove the 889
- 6. Using 890
- 7. Close the Top Cover 890
- Documents are printed crooked 891
- Line thickness is not uniform 892
- Lines are misaligned 892
- Paper.") 893
- Cannot print over a network 894
- Installation problems 896
- 1. From 897
- HP-GL/2 problems 898
- HP-GL/2 problems 899
- Other problems 900
- Ink level detection 902
- Error Message 906
- Error Messages 907
- Messages regarding paper 909
- The paper is too small 910
- RollWdthMismatch 910
- Paper size not detected 911
- Insufficient paper for job 912
- This paper cannot be used 913
- Roll printing is selected 913
- The roll is empty 913
- "Press OK." 914
- Sheet removed 915
- Sheet printing is selected 915
- Paper jam 916
- Paper loaded askew 916
- Paper cutting failed 917
- End of paper feed 918
- Rewinding error 918
- Media take-up unit ready 918
- Messages regarding ink 920
- Close Ink Tank Cover 921
- Ink tank is empty 921
- Not much ink is left 921
- No ink tank loaded 922
- Wrong ink tank 922
- Use another paper 923
- Cannot print as specified 923
- Blue platen switch is dirty 924
- Messages regarding printheads 925
- Execute printhead cleaning 927
- Hard disk error 930
- File read error 930
- The mail box is full 930
- Mail box nearly full 931
- Maximum jobs stored 931
- Too many jobs for mail box 931
- Messages regarding HP-GL/2 932
- Other Messages 933
- Top cover is open 934
- Unknown file 934
- Multi-sensor error 935
- Appendix 936
- How to use this manual 937
- Searching Topics 938
- Printing selected topics 944
- Disposal of the product 947
- WEEE Directive 948
- Disposal of the product 949
- WEEE Directive iPF815 950
- I n d e x 957
- Utility Sheet 958
- ©CANON INC. 2010 960
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