Canon imagePROGRAF iPF815 User Manual Page 899
- Page / 960
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
HP-GL/2 jobs are printed 6 mm larger than specified
Cause Corrective Action
The page size of the HP-GL/2 print job, as created in the source ap-
plication, is incorrect.
In MAIN MENU, set PageSizeProcess1 to On.
(See "Main Menu Settings.") →P.722
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified
Cause Corrective Action
The page size of the HP-GL/2 print job, as cre-
ated in the source application, is incorrect.
In MAIN MENU, set PageSizeProcess2 or Conserve Paper to On.
The layout will be changed to the optimal layout.
(See "Main Menu Settings.")
→P.722
HP-GL/2 printing takes a long time.
Cause Corrective Action
Large print jobs with a lot of data take longer to print. On the printer Control Panel, set Input Resolution to 300dpi.
(See "Main Menu Settings.") →P.722
The printer stops when printing a HP-GL/2 job (the carriage stops moving)
Cause Corrective Action
The printer is analyzing the
print job.
Either wait a while for printing to resume, or on the printer Control Panel, set Input
Resolution to 300dpi.
(See "Main Menu Settings.") →P.722
Troubleshooting
>
HP-GL/2 problems
>
iPF815 HP-GL/2 jobs are printed 6 mm larger than specified
12
883
- User's Guide 1
- Contents 3
- Windows Software 201 5
- Free Layout 256 6
- Print Plug-In for Office 301 6
- HDI Driver 354 7
- Status Monitor 387 7
- Accounting 390 7
- Mac OS X Software 424 8
- Free Layout 481 9
- Print Jobs 562 10
- Handling Paper 616 10
- Printer Parts 684 11
- Network Setting 770 12
- Maintenance 802 13
- Troubleshooting 849 13
- Error Message 890 14
- Messages regarding ink 904 15
- Appendix 920 16
- Basic Printing Workflow 17
- Printing procedure 18
- Loading and Printing on Rolls 19
- 9. Send the print job 23
- 4. Send the print job 25
- Printing in Windows 26
- Printing from Mac OS X 27
- Canceling print jobs 29
- Printing CAD Drawings 19 34
- Printing Photos and Images 30 34
- Printing Office Documents 38 34
- Printing CAD Drawings 35
- Print Quality 36
- 5. After 37
- 7. After 40
- Color Setting Description 43
- A Color Compatibility list 44
- HP-GL/2 Printing 44
- (See "Main Menu Set 45
- Printing Photos and Images 46
- Media Configura 48
- Printing Office Documents 54
- →P.202 " 56
- Enhanced Printing Options 61
- Adjusting Images 62
- G Color Mode list 65
- Adjustment Item Description 66
- Color Settings 72
- Enhancing printing quality 73
- Choosing Paper for Printing 80
- Enlarged/Reduced Printing 81
- Fit Paper Size 81
- I Paper Size list 87
- E Fit Roll Paper Width 90
- G Scaling and enter 120 100
- J Print Centered 100
- M Print to start printing 100
- Printing at full size 101
- 2. Select 102
- →P.206 " 103
- A Printer list 104
- E Print Target list 105
- F Print Quality list 105
- A Paper Source list 105
- →P.429 " 106
- Borderless Printing 107
- Borderless Printing Method 107
- 1. Create 108
- 3. Select 109
- L Paper Source list 110
- 12. Make 114
- Fit Roll Paper Width 131
- 1. Display 132
- Printing the banner 133
- Print the banner 138
- Printing by using Custom Size 140
- Accessing the Printer Driv 141
- Free Layout (Windows) 149
- A Page Layout check box 151
- A Page Layout list 151
- 7. When 152
- 4. Click M Print 153
- Roll paper (banner) 154
- B Banner Printing check box 156
- Important 157
- 8. In A Page 161
- C Page Size shows 166
- Printing Posters in Sections 166
- 5. Access the Main pane 180
- 11. Make 181
- Conserving roll paper 183
- 10. Make 188
- (Windows) 189
- Preview (Macintosh) 201
- Other useful settings 202
- C Watermark check box 205
- 13. Make 211
- 7. Access the Main pane 215
- Windows Software 217
- Printer Driver 218
- Confirming Print Settings 222
- P Top illustrations 223
- Q Middle, bordered area 223
- R Bottom illustrations 223
- 4. Select the L Open Preview 224
- Using Favorites 225
- A Favorites 226
- Device Settings Sheet 230
- A Media Type 231
- B Get Information 231
- F Print Quality 233
- G View Settings 233
- E Print Priority 233
- A Media Type and 234
- A Paper Source 235
- Main Sheet 236
- A Print Target 237
- C Details 237
- →P.46 " 239
- A Matching Mode 240
- B Matching Method 240
- B Input Profile Settings 241
- C Printer Profile Settings 241
- A Page Size 244
- B Borderless Printing 244
- A Page Size list 245
- D Fit Paper Size is selected 245
- A Output Method 247
- B Name of data to be saved 247
- C Mail box 247
- D Acquire Mail Box Name 248
- A Paper Size List 248
- B Delete 248
- C Custom Paper Size Name 248
- E Paper Size 249
- G Display Series 249
- A Page Layout 249
- D Edit Watermark 250
- S Defaults 251
- A Print Date 251
- C Print User Name 251
- D Print Page Number 251
- E Format Settings 251
- A FineZoom Settings 252
- C Enable Preview Switching 252
- D Fast Graphic Process 252
- Favorites Sheet 253
- A Maintenance 255
- A Support Information 256
- B User Manual 256
- C Settings Summaries 256
- Settings Summaries Dialog Box 257
- A Color Compatibility 258
- The Features of Preview 259
- Operating Environment 259
- Starting Preview 259
- Preview Main Window 261
- Preview Area 262
- Dialog Area 262
- Status Bar 263
- Moving a Page 265
- Using the ruler 266
- Button Details 268
- 2. Click the Print Button 269
- 2. Click the Print button 270
- Free Layout 272
- Starting Free Layout 273
- Free Layout Main Window 275
- Layout Area 276
- Detailed Settings 277
- Preferences Dialog Box 278
- Page Options Dialog Box 279
- Zoom Dialog Box 280
- Format Dialog Box 281
- Enl./Red 282
- Position Sheet 282
- Object Position 282
- Object Size 283
- Selecting an Object 289
- Changing the Object Size 290
- Moving an Object 290
- 1. Select an object 291
- 1. Select multiple objects 292
- Center Vertically 293
- Align Bottom 293
- Align Left 293
- Bring to Front 295
- Send to Back 295
- Bring Forward 295
- Send Backward 296
- Folded Duplex Window 297
- Finished Size 298
- Binding Settings Dialog Box 299
- Prints using Folded Duplex 300
- Hot Folder 304
- Creating a New Hot Folder 306
- Setting the Print Parameters 313
- 4. Press Start on 316
- Print Plug-In for Office 317
- Steps to install 318
- 4. Click the Next button 320
- 6. Click the Start button 321
- 7. Click the Yes button 321
- 8. Click the Exit button 321
- Steps to uninstall 322
- 4. If Addin 324
- 3. If Addin 327
- 1. Start Microsoft Word 327
- Configuring Special Settings 328
- 6. Select image size 331
- 7. Select layout 331
- 8. Select Next 331
- Borderless Printing (Word) 332
- 4. Click Borderless Printing 333
- 7. Select Layout 334
- Multi-Page Printing (Word) 335
- 4. Click Multi-Page Printing 337
- 7. Select Next 337
- 8. Select Media Type 337
- 10. Enter Copies 338
- 5. Click the Next button 340
- 6. Select Media Type 340
- (See "Configuring 344
- 8. Enter Copies 356
- 1. Start Microsoft Excel 359
- 4. Click Print Entire Sheet 362
- 4. Click Print Selected Area 365
- Configuring Binding (Excel) 366
- 6. Click the OK button 368
- Item Details 369
- HDI Driver 370
- Installation Procedure 371
- 3. After 373
- 15. Clicking 378
- 6. The Open 380
- Opening from the Start Menu 385
- Graphics Settings →P.373 387
- 4. Click the OK button 388
- Graphics Settings 389
- 5. Select Dithering 390
- 3. Click the OK button 391
- 2. Click the OK button 392
- 2. Click Custom Properties 392
- 3. The Device 392
- Custom Properties dialog box 394
- Color Mode 395
- Color Matching 395
- Brightness 395
- Paper Detailed Settings 396
- Drying Time 397
- Roll Paper Margin for Safety 397
- Cut Speed 397
- Output Method Dialog Box 398
- Printing 399
- 4. The Plot dialog box opens 402
- 5. The print job begins 402
- Status Monitor 403
- Preempting Other Jobs 404
- Pausing/Resuming Print Jobs 405
- Canceling Print Jobs 405
- Accounting 406
- Title Bar 408
- Menu Bar 408
- Toolbars 408
- Listed Job Selection Area 408
- Job List Area 408
- Totals Area 409
- 5. Click the OK button 413
- Paper Length 415
- Area Display Format 415
- Showing Job Properties 416
- Show Unit Cost Data 417
- Save Unit Cost Data 417
- Load Unit Cost Data 417
- Digital Photo Front-Access 418
- Device Setup Utility 419
- Media Configuration Tool 422
- Installation Procedures 423
- Edit Media Type Information 426
- Support Information Button 427
- User Manual Button 427
- Adding Media Types 428
- Changing Media Names 430
- 1. Confirm 437
- 3. When 438
- Mac OS X Software 440
- Printer Driver Settings 445
- Checking a print preview 446
- 2. Access the Main pane 447
- Main Pane 449
- O Print Preview 450
- L Printer 450
- E Print Target 451
- G View set 451
- P Sharpen Text 453
- K Reduce Print Unevenness 453
- N Economy Printing 453
- B Drying Time 454
- C Between Pages 454
- D Between Scans 454
- F Near End Margin 455
- G Cut Speed 455
- H Automatic Cutting 455
- J Mirror 455
- C Matching Method 457
- D Printer Profile Settings 457
- A Sample Type 458
- B View Color Pattern 458
- C Apply to Sample 458
- E Magenta / F Yellow 458
- G Gray Tone 459
- H Brightness 459
- I Contrast 459
- J Saturation 459
- K Object Adjustment 459
- A Images 460
- B Graphics 460
- I Contrast makes 461
- I Contrast softens images 461
- Page Setup Pane 463
- Utility Pane 465
- A Data Send Method 466
- D Send job to 466
- H Save data before printing 466
- C Settings 467
- Tool Bar 471
- Drawer Area 472
- Paper Settings Panel 473
- Setting Details 474
- Easy Settings 475
- Advanced Settings 476
- Print Priority 477
- Output Settings Panel 478
- Color Settings Panel 480
- Color Adjustment 481
- 2. Select Color Adjustment 482
- Matching 484
- Matching Method 485
- Input Profile 485
- Printer Profile 485
- Soft Proof 485
- Driver Matching Mode 486
- ICC Matching Mode 487
- ColorSync 488
- Go to Page Dialog Box 489
- Print with No Borders 489
- 5. Click the Print button 490
- 3. Click the Print button 492
- 4. Click the Print button 493
- 1. Select 494
- 2. All is displayed 494
- 2. Actual size is displayed 495
- 2. The target page appears 496
- Roll Paper Width 503
- Restore Defaults Button 503
- Print Button 503
- Update Printer Info. Button 503
- Page Setup Dialog Box 517
- 2. Click 531
- Paper Settings Panel →P.524 536
- →P.529 537
- Color Settings Panel →P.531 538
- Deleting a Hot Folder 539
- Automatic Cutting 541
- Paper Size 546
- Print Centered 546
- No Spaces at Top or Bottom 546
- Rotate Page 546
- Matching Mode 548
- Printmonitor 554
- Procedures for Installing 556
- 4. The License is displayed 557
- 5. Click the Agree button 557
- Procedures for Uninstalling 558
- 6. Select Uninstall 560
- Adding Media Types →P.549 564
- Changing Media Names →P.551 564
- Print Jobs 578
- Basic Print Job Operations 579
- Storage destination 580
- Saving Print Jobs 581
- 3. Choose an Output Method 583
- 2. Choose an Send job to 584
- Using the Control Panel 585
- Using RemoteUI 586
- 2. Print the saved job 588
- Deleting Saved Jobs 593
- 2. Delete the saved job 594
- Moving Saved Jobs 598
- Advanced Print Job Operations 605
- Specifying Save and Print 606
- 2. Click Edit 608
- Naming Personal Boxes 612
- Printing a List of Saved Jobs 621
- Renaming Saved Jobs 625
- Handling Paper 632
- Types of Paper 633
- Updating paper information 635
- *1 →P.620 ) 636
- Paper Sizes Dimensions 637
- Handling rolls 639
- (See "Paper 640
- Sizes.") 640
- 1. Lift 641
- 2. When 641
- 3. With 642
- 5. Insert 643
- Loading Rolls in the Printer 644
- 3. Holding 645
- 4. Pull 646
- 5. Lower the Ejection Guide 647
- 6. Close the Top Cover 647
- 7. Press the OK button 647
- Error Messag 648
- →P.617 By 649
- 2. Press the OK button 651
- Rolls." 652
- Feeding Roll Paper Manually 654
- B Between Pages 657
- C Settings in A Media Type 657
- (See "Types of Pa 663
- Roll Holder Set 665
- Handling sheets 666
- Loading Sheets in the Printer 667
- 2. With 668
- (See "Using 669
- Removing Sheets 672
- 4. Lower the Release Lever 673
- Output Stacker 674
- 1. When 677
- 2. Remove 677
- Wheeled Output Stacker 679
- 2. Lock the casters 680
- 1. Release the caster lock 681
- Adjusting the Printhead 668 683
- Adjusting the feed amount 676 683
- Adjusting the Printhead 684
- 1. Load paper 685
- 6. Open the Top Cover 689
- 1. Depending 692
- 2. Based 692
- (See "Banding Adjust 695
- (See "Auto Band Adjust 696
- Printer Parts 700
- Printer parts 701
- Top Cover (Inside) 704
- Carriage 705
- Ink Tank Cover (Inside) 706
- Printer parts 707
- Control Panel 708
- Turning the printer on 710
- Turning the printer off 711
- Printer Modes 712
- (See "Main Menu Set 713
- Mode transition 714
- →P.891 .") 716
- Switching Modes 718
- Switching to Menu Mode 719
- Printer Menu Operations 720
- Main Menu Operations 721
- Accessing menus 722
- Specifying menu items 723
- Specifying numerical values 723
- Executing menu commands 724
- Menu Structure 725
- Control Panel 726
- Menu Structure iPF815 726
- (See "Types of 736
- Configuration Tool →P.539 736
- Submenus 737
- Main Menu Settings 738
- Paper Menu 740
- Paper Details 740
- Job Management 742
- GL2 Settings 743
- Adjust Printer 745
- Interface Setup 746
- Maintenance 747
- System Setup 748
- Information 750
- Submenu Display 751
- *1 →P.738 ) 754
- *2 →P.738 ) 754
- Status Print iPF815 756
- How to view instructions 759
- Hard Disk 762
- Optional accessories 768
- 2. Unlock 770
- 6. Load 772
- 14. Press 774
- Roll Width Weight Roll to Use 775
- Roll Type 776
- Flange to Use 776
- 7. Hold 778
- 13. Unlock 780
- Printer Specifications 781
- Interface 782
- Print Area 784
- Network Setting 786
- Network Environment 788
- →P.404 (Windows) 789
- IP Network Settings.") 790
- 3. Execute 792
- Item Details Default Setting 793
- 1. Start 794
- 12. Press the Online button 797
- Network Setting (Windows) 799
- 2. Run Quick Setup 804
- 3. Set a password 804
- Specifying NetWare Protocols 805
- →P.787 ." 806
- Network Setting (Mac OS X) 809
- 4. Click More Printers 814
- "Using RemoteUI." 816
- Ink Tanks 819
- 3. Remove the Ink Tank 820
- 4. Load the new Ink Tank 820
- 2. Lift 822
- Load the ink tank (330 ml) 826
- 6. Close the Ink Tank Cover 828
- 1. Before 828
- Checking Ink Tank Levels 831
- When to Replace Ink Tanks 831
- 1. Load unused paper 833
- Cleaning the Printhead 835
- Replacing the Printhead 836
- 14. While 840
- 15. With 841
- 18. Close the Top Cover 842
- Maintenance Cartridge 843
- 8. Open 846
- 9. Keep 846
- 10. Confirm 847
- 14. Press the OK button 848
- 5. Open the Top Cover 849
- 8. Close the Top Cover 851
- 3. Using 853
- 1. Open the Top Cover 854
- 4. Close the Top Cover 856
- Other Maintenance 857
- 7. Open the Ink Tank Cover 859
- 8. Lift 859
- 9. Remove the Ink Tank 859
- 12. Close the Ink Tank Cover 860
- 17. Grasp 862
- Updating the Firmware 863
- Troubleshooting 865
- Frequently Asked Questions 866
- Frequently Asked Questions 867
- 2. Open the Top Cover 868
- 5. Lift the Release Lever 870
- 6. Holding 870
- 8. Hold 871
- 9. Close the Top Cover 872
- 4. Lift the Release Lever 873
- 2. Check 875
- 3. Lift the Release Lever 875
- Cause Corrective Action 876
- Cannot Load Sheets 877
- Paper is not cut straight 877
- Paper is not cut 877
- Unit.") 878
- Printing does not start 879
- Printing does not start 880
- Status Corrective Action 881
- Printing is faint 882
- Printed colors are inaccurate 885
- 3. Remove the 889
- 6. Using 890
- 7. Close the Top Cover 890
- Documents are printed crooked 891
- Line thickness is not uniform 892
- Lines are misaligned 892
- Paper.") 893
- Cannot print over a network 894
- Installation problems 896
- 1. From 897
- HP-GL/2 problems 898
- HP-GL/2 problems 899
- Other problems 900
- Ink level detection 902
- Error Message 906
- Error Messages 907
- Messages regarding paper 909
- The paper is too small 910
- RollWdthMismatch 910
- Paper size not detected 911
- Insufficient paper for job 912
- This paper cannot be used 913
- Roll printing is selected 913
- The roll is empty 913
- "Press OK." 914
- Sheet removed 915
- Sheet printing is selected 915
- Paper jam 916
- Paper loaded askew 916
- Paper cutting failed 917
- End of paper feed 918
- Rewinding error 918
- Media take-up unit ready 918
- Messages regarding ink 920
- Close Ink Tank Cover 921
- Ink tank is empty 921
- Not much ink is left 921
- No ink tank loaded 922
- Wrong ink tank 922
- Use another paper 923
- Cannot print as specified 923
- Blue platen switch is dirty 924
- Messages regarding printheads 925
- Execute printhead cleaning 927
- Hard disk error 930
- File read error 930
- The mail box is full 930
- Mail box nearly full 931
- Maximum jobs stored 931
- Too many jobs for mail box 931
- Messages regarding HP-GL/2 932
- Other Messages 933
- Top cover is open 934
- Unknown file 934
- Multi-sensor error 935
- Appendix 936
- How to use this manual 937
- Searching Topics 938
- Printing selected topics 944
- Disposal of the product 947
- WEEE Directive 948
- Disposal of the product 949
- WEEE Directive iPF815 950
- I n d e x 957
- Utility Sheet 958
- ©CANON INC. 2010 960
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