Canon EOS 6D User Manual Page 369
- Page / 402
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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369
Troubleshooting Guide
Install the EOS Utility software on the computer (p.390).
Under the [53] tab, if [Wi-Fi] is set to [Enable], the camera cannot
connect to a computer. Set [Wi-Fi] to [Disable], then connect the
camera to the computer with an interface cable.
Image Transfer Problems
I cannot transfer images to a computer.
- EOS 6D (WG) 1
- EOS 6D (N) 1
- Introduction 2
- Compatible Cards 3
- Windows XXX XXX 4
- Mac OS X XXX XXX 4
- Instruction Manuals 5
- Icons in this Manual 6
- Basic Assumptions 6
- Chapters 7
- Contents 8
- Basic Shooting 65 9
- Image Settings 101 9
- Advanced Operations 141 10
- Flash Photography 169 11
- Shooting Movies 203 11
- Image Playback 235 11
- Post-Processing Images 271 12
- Sensor Cleaning 279 12
- Printing Images 285 12
- Customizing the Camera 301 12
- Reference 331 13
- Index to Features 14
- Handling Precautions 16
- Quick Start Guide 18
- Nomenclature 20
- LCD Panel 22
- Viewfinder Information 23
- EF24-105mm f/4L IS USM 25
- Battery Charger LC-E6 26
- Battery Charger LC-E6E 26
- Getting Started 27
- Charging the Battery 28
- Open the cover 31
- Insert the card 31
- Close the cover 31
- Installing the Card 31
- Remove the card 32
- Removing the Card 32
- Turning on the Power 34
- Number of Possible Shots 35
- Display the menu screen 36
- Time/Zone] 36
- Set the time zone 36
- Set the date and time 37
- Set the Daylight Saving Time 37
- Under the [52] tab, select 38
- [LanguageK] 38
- Set the desired language 38
- <1> 42
- Basic Operation 43
- Pressing halfway 44
- Pressing completely 44
- Shutter Button 44
- 6 Main Dial 45
- <5> dial 46
- Turn the <5> dial only 46
- Quick Control Dial 46
- Multi-controller 47
- R Multi function Lock 47
- U LCD Panel Illumination 48
- Set the desired function 49
- Sample Quick Control Screen 50
- Function Setting Screen 50
- 3 Menu Operations 51
- Before You Start 53
- The card is new 54
- About Low-level Formatting 54
- Shooting Settings 57
- Check the camera’s tilt 60
- Display the electronic level 62
- Feature Guide and Help 63
- Scroll bar 64
- Basic Shooting 65
- Aim any AF point over the 66
- Recomposing the Shot 69
- Shooting a Moving Subject 69
- C Creative Auto Shooting 71
- 8: Special Scene Mode 74
- 2 Shooting Portraits 75
- 3 Shooting Landscapes 76
- 4 Shooting Close-ups 77
- 5 Shooting Moving Subjects 78
- Shooting Tips 79
- G Shooting Backlit Scenes 81
- 3Set the function 83
- Shoot by Ambience Selection 84
- Set the ambience effect 85
- Ambience Settings 86
- On the Quick Control screen 88
- Setting the AF and 91
- Drive Modes 91
- S Selecting AF PointsN 94
- Selecting with the Dials 95
- When Autofocus Fails 96
- <MF> 97
- MF: Manual Focusing 97
- Select the drive mode 98
- Select the self-timer 100
- Take the picture 100
- Image Settings 101
- Select [Image quality] 102
- About RAW 104
- Set the ISO speed 106
- *1*2*3*4 108
- The menu reappears 109
- Select [Min. shutter spd.] 111
- A Selecting a Picture StyleN 112
- About the Symbols 114
- Select [Picture Style] 115
- Select a Picture Style 115
- Select a parameter 115
- Set the parameter 115
- V Monochrome Adjustment 117
- Select [User Def. *] 118
- Press <0> 118
- 3 Setting the White BalanceN 120
- Spot metering circle 121
- Select [White balance] 122
- Set the color temperature 122
- 3 White Balance CorrectionN 123
- White Balance Auto Bracketing 124
- Select the setting 125
- 3 Noise Reduction SettingsN 126
- 3 Highlight Tone PriorityN 130
- Correction 133
- Select [Select folder] 134
- Select [Create folder] 134
- Create a new folder 134
- Creating a Folder 134
- Selecting a Folder 135
- 3 File Numbering Methods 136
- Auto Reset 137
- Manual Reset 137
- Select the option to be set 138
- Enter text 138
- Exit the setting 138
- (provided software, p.390) 139
- 3 Setting the Color SpaceN 140
- Advanced Operations 141
- Program AE 142
- About Program Shift 143
- Shutter-Priority AE 144
- Aperture-Priority AE 146
- Depth of Field PreviewN 147
- Manual Exposure 148
- Select the metering mode 149
- Select [Expo.comp./AEB] 152
- Set the AEB range 152
- AE Lock 153
- F: Bulb Exposures 154
- Select [HDR Mode] 155
- Set [Adjust dyn range] 155
- HDR Shooting 155
- Set [Continuous HDR] 156
- Set [Auto Image Align] 156
- P Multiple ExposuresN 158
- Set [Multi-expos ctrl] 159
- Set the [No. of exposures] 159
- 7Shoot subsequent exposures 160
- 2 Mirror LockupN 165
- Using the Eyepiece Cover 166
- F Using a Remote Switch 167
- R Remote Control Shooting 167
- Flash Photography 169
- D Flash Photography 170
- Using Non-Canon Flash Units 171
- 3 Setting the FlashN 172
- Sample display 174
- Flash Function Settings 174
- Shooting with the LCD Monitor 179
- (Live View Shooting) 179
- Enabling Live View Shooting 181
- About the Information Display 182
- Scene Icons 183
- Final Image Simulation 184
- Shooting Function Settings 185
- 3 Menu Function Settings 187
- ･ Enable (g) 189
- ･ During e 189
- ･ Disable (E) 189
- • Disable 190
- • Mode 1 190
- • Mode 2 190
- Metering timerN 191
- Using AF to Focus (AF Method) 192
- Focus the subject 193
- Display the Live View image 193
- FlexiZone - Single and 195
- Select the AF point.N 197
- Quick Mode: f 197
- Focusing Manually 199
- Focus manually 200
- Live View Shooting Cautions 201
- Shooting Movies 203
- Recording movie 204
- Microphone 204
- Disabled in M 205
- Equipped with an LED Light 206
- Shutter speed 208
- Aperture 208
- Information Display 210
- Notes on Movie Shooting 211
- Shooting Still Photos 213
- 1 Press the <Q> button 215
- 3Exit the setting 215
- 3 Setting the Sound Recording 218
- 3 Setting the Time Code 220
- Movie Playback Count 221
- Drop Frame 222
- [Z2] Menu 224
- 3 Shooting Video Snapshots 225
- Select [Album settings] 226
- Select [Create a new album] 226
- Select the snapshot length 226
- Select [OK] 226
- Options in Steps 8 and 9 228
- Select an existing album 229
- Shoot the video snapshot 229
- Adding to Existing Album 229
- Play back the movie 230
- Select the album 230
- Play back the album 230
- Playing an Album 230
- Select an editing operation 231
- Editing an Album 231
- Save the edited album 232
- Movie Shooting Cautions 233
- Image Playback 235
- Play back the image 236
- Select an image 236
- Single-Image Display 236
- Exit the image playback 237
- 3 Grid Display 237
- Sample Movie 239
- Dark image 240
- Normal brightness 240
- Bright image 240
- Select [Image jump w/6] 243
- Select the jump method 243
- Browse by jumping 243
- Magnify the image 244
- Scroll around the image 244
- 3 Magnification Settings 245
- Select [Rotate image] 246
- Rotate the image 246
- 3 Setting Ratings 247
- Taking Advantage of Ratings 248
- Q Quick Control for Playback 249
- Playback on a TV set 251
- Movie Playback Panel 254
- Check the edited movie 255
- Save the edited movie 256
- 3 Slide Show (Auto Playback) 257
- Set [Set up] as desired 258
- Start the slide show 259
- Exit the slide show 259
- Select [Background music] 260
- Select the background music 260
- Play the background music 260
- Viewing the Images on TV 261
- Press the <x> button 262
- Using HDMI CEC TV Sets 262
- The TV’s input will switch 263
- K Protecting Images 265
- L Erasing Images 267
- Erase the image 268
- Select [LCD brightness] 269
- Adjust the brightness 269
- Select [Auto rotate] 270
- Set the auto rotation 270
- Post-Processing 271
- Process the image 272
- Displaying the setting screen 273
- Save the image 273
- About the Magnified View 273
- RAW Image-processing Options 274
- Color space (p.140) 275
- Distortion correction 275
- S Resize 277
- About Image Sizes 278
- Sensor Cleaning 279
- Select [Sensor cleaning] 280
- Select [Clean nowf] 280
- Cleaning the Sensor Now 280
- Appending Dust Delete Data 281
- About the Dust Delete Data 282
- 3 Manual Sensor CleaningN 283
- Printing Images 285
- Preparing to Print 286
- Press < 288
- Select [Paper settings] 288
- Q Setting the Paper Size 289
- Y Setting the Paper Type 289
- U Setting the Page Layout 289
- Set the printing effects 290
- Set the date and file number 291
- Set the number of copies 291
- Start printing 291
- Trimming the Image 293
- Handling Printer Errors 294
- Error Messages 294
- Select [Print order] 295
- Select [Set up] 295
- Set the option as desired 295
- Setting the Printing Options 295
- Press the <M> button 296
- Print Ordering 297
- 1 Prepare to print 298
- 3 Select [Print] 298
- 5 Select [OK] 298
- Select [Photobook Set-up] 299
- Select [Select images] 299
- Specify One Image at a Time 299
- Customizing the 301
- 3 Setting Custom FunctionsN 302
- 3 Custom FunctionsN 303
- 3 Custom Function SettingsN 304
- C.Fn I -4 Bracketing sequence 305
- C.Fn I -6 Safety shift 306
- C.Fn II: Autofocus 307
- C.Fn III: Operation/Others 311
- C.Fn III -2 Focusing screen 312
- C.Fn III -5 Custom Controls 313
- 8: AF Microadjustment 314
- Make the adjustment 315
- Check the result of the 315
- Select [2: Adjust by lens] 316
- Press the <Q> button 316
- 2: Adjust by Lens 316
- About the Lens Serial Number 317
- Notes for AF Microadjustment 319
- 8: Custom Controls 320
- Custom Func. (C.Fn)] 321
- 3 Registering My MenuN 327
- Settings Registered 329
- Reference 331
- B Button Functions 332
- Select [Battery info.] 334
- Press the <B> button 335
- Select [Register] 335
- 7c400300 336
- 1 Select [Delete info.] 337
- 3 Press the <L> button 337
- 4 Select [OK] 337
- Connect the power cord 338
- Place the cord in the groove 338
- Insert the DC Coupler 338
- Using Eye-Fi Cards 339
- H(d) Transferring : 340
- For Still Photo Shooting 342
- For Movie Shooting 344
- Menu Settings 346
- 3: Playback 1 (Blue) 348
- 3: Playback 2 (Blue) Page 349
- 3: Playback 3 (Blue) 349
- 5: Set-up 1 (Yellow) Page 350
- 5: Set-up 2 (Yellow) 350
- 5: Set-up 3 (Yellow) Page 351
- 5: Set-up 4 (Yellow) 351
- 9: My Menu (Green) 352
- System Map 354
- Troubleshooting Guide 356
- Shooting-Related Problems 358
- Operation Problems 364
- Display Problems 365
- Playback Problems 366
- Sensor Cleaning Problems 368
- Printing-Related Problems 368
- Image Transfer Problems 369
- Error Codes 370
- Specifications 371
- • Viewfinder 372
- • Autofocus 372
- • Exposure Control 373
- • HDR Shooting 373
- • Multiple Exposures 373
- •Shutter 374
- • Drive System 374
- • External Speedlite 374
- • Live View Shooting 374
- • Movie Shooting 375
- •LCD Monitor 376
- •Playback 376
- • Post-Processing of Images 377
- • Direct Printing 377
- • Custom Functions 377
- • Interface 377
- • Dimensions and Weight 378
- • Operation Environment 378
- Trademarks 381
- About MPEG-4 Licensing 381
- Safety Precautions 382
- Cautions: 384
- Handling Precautions: 385
- EF24-105mm f/3.5-5.6 IS STM 385
- Downloading Images 387
- Use ImageBrowser EX 389
- About the Software 390
- Use ImageBrowser EX 391
- Installing the Software 392
- MAC OS X 10.8 - 10.9 393
- Numerics 394
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