Canon FAX-L280 User's Guide Page 177
- Page / 212
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Chapter 13 Troubleshooting 13-21
Troubleshooting
If You Cannot Solve a Problem
If you cannot solve the problem after having referred to the information in this chapter,
contact your local authorised Canon dealer or the Canon help line.
Canon’s support personnel are trained in the technical support of Canon’s products and
will able to help you with your problem.
n
Attempting to repair the FAX yourself may void the limited warranty.
c
If the FAX makes strange noises, emits smoke or strange smells, unplug it
immediately and contact your local authorised Canon dealer or the Canon help line.
Do not attempt to disassemble or repair the unit yourself.
If you need to contact Canon directly, make sure you have the following information:
• Product name
FAX-L200 or FAX-L280
• Serial number
The serial number is on the label located at the back of the unit.
• Place of purchase
• Nature of problem
• Steps you have taken to solve the problem and the results
- User’s Guide 1
- ENERGY STAR 2
- Caution (New Zealand Only) 3
- Laser Safety Information 4
- Contents 5
- Chapter 1 11
- Introduction 11
- 1-2 Introduction Chapter 1 12
- Customer Support 13
- Important Safety Instructions 14
- ■ Location 15
- 1-6 Introduction Chapter 1 16
- Chapter 2 17
- Setting Up 17
- Unpacking the FAX 18
- Removing Shipping Materials 20
- Assembling the FAX 21
- Making Connections 22
- ■ Users in the UK Only 23
- Connecting the Power Cord 24
- Main Components of the FAX 25
- Operation Panel 26
- 2-12 Setting Up Chapter 2 28
- Loading Paper 30
- Testing the FAX 32
- Chapter 3 33
- Registering Information 33
- ■ Entering Letters 35
- Correcting a Mistake 36
- What is Sender Information? 37
- Entering the Date and Time 38
- Registering the R Button 41
- Chapter 4 43
- Document Handling 43
- Document Requirements 44
- Loading Documents 45
- Document Handling Chapter 4 46
- Chapter 5 47
- Paper Handling 47
- Paper Requirements 48
- Selecting Paper for Your FAX 49
- Delivery 50
- ■ Selecting Paper Delivery 51
- 5-6 Paper Handling Chapter 5 52
- 5-8 Paper Handling Chapter 5 54
- 11 Press Set 54
- 5-10 Paper Handling Chapter 5 56
- Chapter 6 57
- Speed Dialling 57
- What is Speed Dialling? 58
- 6-4 Speed Dialling Chapter 6 60
- 8 Press Set twice 60
- 10 Press Set 60
- 20 Press Set 63
- 10 Press Set twice 65
- 6-12 Speed Dialling Chapter 6 68
- 22 Press Set 68
- Registering Group Dialling 69
- 6-14 Speed Dialling Chapter 6 70
- 12 Press Set 71
- Using Speed Dialling 72
- Printing Speed Dialling Lists 74
- ■ 1-TOUCH SPD DIAL LIST 1 75
- 6-20 Speed Dialling Chapter 6 76
- ■ GROUP DIAL LIST 77
- 6-22 Speed Dialling Chapter 6 78
- Chapter 7 79
- Sending Faxes 79
- Preparing to Send a Fax 80
- Setting the Scanning Contrast 81
- Dialling Methods 82
- Sending Methods 83
- 7-6 Sending Faxes Chapter 7 84
- 3 Press Hook 84
- Cancelling Sending 86
- Manual Redialling 87
- Automatic Redialling 87
- **Singapore: 2 to 99 minutes 89
- 7-12 Sending Faxes Chapter 7 90
- Chapter 7 Sending Faxes 7-13 91
- Delayed Sending 92
- (UK Only) 96
- 7-22 Sending Faxes Chapter 7 100
- Chapter 8 101
- Receiving Faxes 101
- Receiving Methods 102
- 8-4 Receiving Faxes Chapter 8 104
- Automatically: Fax/Tel Mode 105
- 8-6 Receiving Faxes Chapter 8 106
- ■ If you hear a voice: 109
- ANS.MACHINE MODE 110
- Problem Occurs 111
- Cancelling Receiving 111
- Telstra FaxStream 112
- Duet (Australia Only) 112
- 15:00 NET SW 113
- Receiving Faxes Chapter 8 116
- Chapter 9 117
- Special Features 117
- Special Dialling 118
- Confirming a Dial Tone* 120
- Documents Stored in Memory 121
- 8 Press Set to begin sending 124
- What is Polling? 126
- Polling Receiving 126
- Polling Sending 128
- Restricting Use of Your FAX 133
- 9 Press Set three times 135
- Restricting Reception 136
- Chapter 10 137
- Documents You Can Copy 138
- Making Copies 138
- Making a Quick Single Copy 139
- 10-4 Copying Chapter 10 140
- Chapter 11 141
- Reports and Lists 141
- Summary of Reports and Lists 142
- ACTIVITY REPORT 143
- TX (Transmission) REPORT 144
- RX (Reception) REPORT 145
- Reports and Lists Chapter 11 146
- Chapter 12 147
- Maintenance 147
- Periodic Cleaning 148
- Cleaning the FAX’s Interior 149
- 12-4 Maintenance Chapter 12 150
- 7 Reconnect the power cord 150
- SCANNING GLASS 151
- WHITE SHEET 151
- SEPARATION GUIDE 151
- SEPARATION 151
- 12-6 Maintenance Chapter 12 152
- Replacing the Toner Cartridge 153
- TOP VIEW 154
- SIDE VIEW 154
- 12-10 Maintenance Chapter 12 156
- Chapter 13 157
- Troubleshooting 157
- Clearing Jams 158
- Paper Jams 159
- Troubleshooting Chapter 13 160
- DO NOT TOUCH THE 162
- FIXING ASSEMBLY 162
- LCD Messages 164
- 1 p. 9-5) 167
- (Three messages toggle.) 168
- Paper Feeding Problems 169
- Faxing Problems 169
- Receiving Problems 171
- ■ Print quality is poor 172
- ■ Faxes do not print 172
- Copying Problems 173
- Telephone Problems 174
- Printing Problems 174
- ■ Printout is skewed 175
- ■ Paper jams occur 175
- ■ Printout is not clear 175
- General Problems 176
- If You Cannot Solve a Problem 177
- If a Power Cut Occurs 178
- Chapter 14 179
- Summary of Settings 179
- Understanding the Menu System 180
- Accessing the Menus 181
- USER SETTINGS Menu 182
- REPORT SETTINGS Menu 183
- ***Singapore: 2 to 99 184
- RX (Reception) SETTINGS Menu 185
- PRINTER SETTINGS Menu 186
- POLLING BOX Menu 187
- SYSTEM SETTINGS Menu 188
- Appendix A 189
- Specifications 189
- General Specifications 190
- Facsimile 190
- Telephone 191
- A-4 Specifications Appendix A 192
- Appendix B 193
- Optional Handset 194
- Maintaining Your Handset 196
- Appendix C 197
- FAX-L280 Instructions 197
- FAX-L200 199
- Using Your Documentation 199
- Unpacking the FAX-L280 199
- Printer 200
- Driver Guide 200
- Print Media Requirements 201
- Selecting Print Media 202
- Loading Envelopes 203
- Loading Transparencies 204
- Index I-1 205
- I-2 Index 206
- I-4 Index 208
- Index I-5 209
- I-6 Index 210
- Index I-7 211
- I-8 Index 212
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