Canon JX510P User's Guide download pdf (Page 77)

76 Troubleshooting

 Cannot Receive a Document Manually

 Print Quality is Poor

 Fax Does Not Print

The fax may have a document stored in

memory.

Print out any documents stored in memory (see page 40).

An error may have occurred during

reception.

z Check the LCD for an error message (see page 85).

z Print the ACTIVITY REPORT and check for an error (see page 60).

The Rear Tray may be empty. Make sure paper is loaded in the Rear Tray (see your setup sheet or page 21).

The sending fax machine may not send

the CNG signal that tells the fax that

the incoming signal is a fax.

Some fax machines cannot send the CNG signal that tells your fax the incoming

call is from a fax machine. In such cases, you will have to receive the document

manually (see page 34).

* Only available in some countries.

** JX510P only.

Cause Action

You may have disconnected the call by

pressing [Start/Copy] or dialing the

remote receiving ID after hanging up.

Always press [Start/Copy] or dial the remote receiving ID before hanging up the

Handset, otherwise you will disconnect the call (see page 34).

The remote receiving ID may be

incorrect.

Make sure you dialed the correct remote receiving ID (see page 34).

Cause Action

You may not be using the correct type

of paper.

Make sure you load paper that meets the paper requirements for the fax (see

page 20).

The FINE cartridge print head may

need cleaning.

Clean the FINE cartridge print head if necessary (see page 66).

The sending fax machine may not be

functioning properly.

The sending fax machine usually determines the quality of the document. Call

the sender and have them make sure their fax machine is functioning properly.

Error Correction Mode (ECM) may be

disabled.

Make sure ECM is on (see <ECM RX> on page 57).

Cause Action

The FINE Cartridge may not be

installed properly.

z Make sure the FINE Cartridge is installed properly (see your setup sheet or

page 62).

z Be sure to remove the protective tape from the FINE Cartridge before you

install it (see your setup sheet or page 62).

The FINE Cartridge print head may

need cleaning.

Clean the FINE Cartridge print head if necessary (see page 66).

The FINE Cartridge may need to be

replaced.

Determine if the problem is with the FINE Cartridge and replace if necessary

(see page 62).

A document may be set. Make sure a document is not set.

The machine is under maintenance. /

The machine is sending a fax. / The

machine is printing another document.

Cancel sending, printing, or maintenance as soon as possible.

Cause Action

1 2 ... 72 73 74 75 76 77 78 79 80 81 82 ... 97 98

Comments to this Manuals

No comments

Canon JX510P User's Guide Page 77

Comments to this Manuals

Related products and manuals for Fax machines Canon JX510P