Canon JX510P User's Guide Page 78
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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77Troubleshooting
Fax Images Print Blotched or Uneven
Cannot Receive Using Error Correction Mode (ECM)
Errors Occur Frequently While Receiving
Copying Problems
The Fax Does Not Make a Copy
<MEMORY FULL> Appears on the LCD When Making Multiple Copies
Cause Action
The telephone lines may be in poor
condition, or you may have a bad
connection.
z Error Correction Mode (ECM) sending/receiving should eliminate such
problems. However, if the telephone lines are in poor condition, you may
have to try again.
z Lower the reception speed (see <RX START SPEED> on page 58).
The sending fax machine may not be
functioning properly.
The sending fax machine usually determines the quality of the document. Call
the sender and have them make sure their fax machine is functioning properly.
Cause Action
The sending fax machine may not
support ECM.
If the sending fax machine does not support ECM, then the document is
received in normal mode without error checking.
ECM may be disabled. Make sure ECM is on (see <ECM RX> on page 57).
Cause Action
The telephone lines may be in poor
condition, or you may have a bad
connection.
Lower the reception speed (see <RX START SPEED> on page 58).
The sending fax machine may not be
functioning properly.
Call the sender and have them check that their fax machine is functioning
properly.
Cause Action
The FINE Cartridge may need to be
replaced.
Determine if the problem is with the FINE Cartridge and replace if necessary
(see page 62).
The document may not have been
loaded correctly into the ADF.
z Remove the document, stack it if necessary, and load it face up into the ADF
correctly (see page 21).
z Make sure the Cover is closed.
The FINE Cartridge may not be
installed properly.
Make sure the FINE Cartridge is installed properly (see your setup sheet or
page 62).
Print head nozzles are clogged. Print the nozzle check pattern (see page 65).
Cause Action
The fax’s memory is full.
z Print or delete any documents stored in memory (see page 40) to free up
space in the fax’s memory, then start again.
z Change the scanning resolution and try copying again.
The document you are copying may
have too many graphics.
If multiple pages are being copied, separate the pages into smaller stacks. If
not, make the desired number of copies one at a time as needed.
- User’s Guide 1
- Model Name 2
- About Consumables 2
- International ENERGY STAR 2
- Program 2
- Introduction 3
- Reading the Documentation 4
- Safety Precautions 5
- Legal Limitations 6
- Preparing the Machine 7
- 2 Turn on the machine 8
- 3 Prepare the FINE Cartridge 8
- 4 Install the FINE Cartridge 8
- 8 Introduction 9
- Installing the Printer Driver 10
- Before Using Your Machine 11
- 11Before Using Your Machine 12
- Operation Panel 12
- 12 Before Using Your Machine 13
- Turning on the Machine 13
- Turning off the Machine 13
- 13Before Using Your Machine 14
- 14 Before Using Your Machine 15
- 1 Press [Menu] 16
- 4 Press [Stop/Reset] 16
- 16 Before Using Your Machine 17
- 17Before Using Your Machine 18
- 18 Before Using Your Machine 19
- Document Requirements 20
- Paper Requirements 21
- Loading Documents and Paper 22
- Making Copies 23
- Sending Faxes 24
- 24 Sending Faxes 25
- Canceling Sending 25
- 25Sending Faxes 26
- Dialing Numbers 26
- 2 Press [Directory] 27
- 27Sending Faxes 28
- Long-Distance Dialing 28
- 1 Press [Stop/Reset] 29
- 29Sending Faxes 30
- 30 Sending Faxes 31
- Canceling Delayed Sending 31
- Sequential Broadcasting 32
- 3 Press [Start/Copy] 32
- Receiving Faxes 33
- 33Receiving Faxes 34
- Tel Mode> 34
- 9 Press [Stop/Reset] 35
- Canceling Receiving 36
- 36 Receiving Faxes 37
- Saving Ink 37
- 37Receiving Faxes 38
- Changing Calling Volume 38
- When a Problem Occurs 38
- 38 Receiving Faxes 39
- 39Receiving Faxes 40
- 40 Receiving Faxes 41
- Printing the MEMORY LIST 41
- 41Receiving Faxes 42
- Using TAM Mode (JX510P only) 43
- Setting TAM Mode 44
- Setting <TAM MONITOR> 45
- Setting <TOLL SAVER> 46
- 1 Call home 49
- Setting <PIN ENTRY> 52
- Printing from Your Computer 54
- Reading the On-screen Manual 55
- Settings and Activity Reports 56
- USER SETTINGS 57
- REPORT SETTINGS 57
- TX SETTINGS 58
- RX SETTINGS 58
- PRINTER SETTINGS 59
- SYSTEM SETTINGS 59
- TAM SETTINGS (JX510P only) 60
- Activity Reports 61
- Routine Maintenance 63
- 63Routine Maintenance 64
- What is a Low Ink Warning? 64
- 64 Routine Maintenance 65
- Replacing a FINE Cartridge 65
- 6 Close the Cover 66
- 2 Press [Maintenance] 66
- 1 Press [Maintenance] 67
- 67Routine Maintenance 68
- Print Head Alignment 68
- Cleaning Your Machine 69
- 69Routine Maintenance 70
- 70 Routine Maintenance 71
- Cleaning the Roller 71
- Cleaning the Bottom Plate 71
- 71Routine Maintenance 72
- Troubleshooting 73
- 2 Open the Cover 74
- Paper Feeding Problems 74
- Faxing Problems 75
- Cause Action 76
- 76 Troubleshooting 77
- Print Quality is Poor 77
- Fax Does Not Print 77
- Copying Problems 78
- Telephone Problems 79
- Print Quality Problems 79
- PC Printing Problems 80
- Important 81
- 81Troubleshooting 82
- Lines Are Misaligned 82
- 82 Troubleshooting 83
- Printing Does Not Start 83
- General Problems 85
- In Case of a Power Failure 86
- LCD Messages 86
- Status Monitor Messages 90
- 90 Troubleshooting 91
- 91Troubleshooting 92
- Other Error Messages 92
- Specifications 93
- 93Specifications 94
- Appendix 95
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