Canon JX510P User's Guide Page 91
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- Table of contents
- TROUBLESHOOTING
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90 Troubleshooting
Service Error B200 Is Displayed
Service Error nnnn Is Displayed
Writing Error / Output Error / Communication Error
Cause Action
An error requiring servicing might have
occurred.
If using the machine as phone, contact the service center, then turn off the
machine immediately.
If not using as phone, turn off the machine immediately, then contact the service
center using your phone.
Cause Action
An error requiring servicing might have
occurred.
Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in and turn on the
machine. If the same error occurs, contact the service center.
Cause Action
The machine is not ready. If [ON] is off, make sure that the power plug is plugged in, then turn the machine
on.
While [ON] is flashing green, the machine is initializing. Wait until [ON] stops
flashing and remains lit green.
The machine is not connected properly. Make sure that the USB cable is securely plugged into the machine and the
computer.
z If you are using a relay device such as a USB hub, disconnect it, connect the
machine directly to the computer, and try printing again. If printing starts
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
z There could also be a problem with the USB cable. Replace the USB cable
and try printing again.
Printer port setting does not match the
computer’s interface connecting the
machine.
Make sure that the printer port is configured appropriately in the printer driver.
* In the following instruction, “XXX” signifies your machine’s name.
(1)Log on as a user account with the administrator privilege.
(2)Click Control Panel, then Printer under Hardware and Sound.
In Windows XP: Click Control Panel, Printers and Other Hardware, then
Printers and Faxes.
In Windows 2000: Click Control Panel then Printers.
(3)Right-click the Canon XXX icon, then select Properties.
(4)Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where “n” is a number) with Canon
XXX appearing in the Printer column is selected for Print to the following
port(s).
If the port setting is not correct, reinstall the printer driver or change the port
setting according to the interface you are using.
Printer driver is not installed properly. The printer driver may not be installed properly. Uninstall them following the
procedure described in the On-screen Manual and reinstall them following the
procedure described in your setup sheet.
- User’s Guide 1
- Model Name 2
- About Consumables 2
- International ENERGY STAR 2
- Program 2
- Introduction 3
- Reading the Documentation 4
- Safety Precautions 5
- Legal Limitations 6
- Preparing the Machine 7
- 2 Turn on the machine 8
- 3 Prepare the FINE Cartridge 8
- 4 Install the FINE Cartridge 8
- 8 Introduction 9
- Installing the Printer Driver 10
- Before Using Your Machine 11
- 11Before Using Your Machine 12
- Operation Panel 12
- 12 Before Using Your Machine 13
- Turning on the Machine 13
- Turning off the Machine 13
- 13Before Using Your Machine 14
- 14 Before Using Your Machine 15
- 1 Press [Menu] 16
- 4 Press [Stop/Reset] 16
- 16 Before Using Your Machine 17
- 17Before Using Your Machine 18
- 18 Before Using Your Machine 19
- Document Requirements 20
- Paper Requirements 21
- Loading Documents and Paper 22
- Making Copies 23
- Sending Faxes 24
- 24 Sending Faxes 25
- Canceling Sending 25
- 25Sending Faxes 26
- Dialing Numbers 26
- 2 Press [Directory] 27
- 27Sending Faxes 28
- Long-Distance Dialing 28
- 1 Press [Stop/Reset] 29
- 29Sending Faxes 30
- 30 Sending Faxes 31
- Canceling Delayed Sending 31
- Sequential Broadcasting 32
- 3 Press [Start/Copy] 32
- Receiving Faxes 33
- 33Receiving Faxes 34
- Tel Mode> 34
- 9 Press [Stop/Reset] 35
- Canceling Receiving 36
- 36 Receiving Faxes 37
- Saving Ink 37
- 37Receiving Faxes 38
- Changing Calling Volume 38
- When a Problem Occurs 38
- 38 Receiving Faxes 39
- 39Receiving Faxes 40
- 40 Receiving Faxes 41
- Printing the MEMORY LIST 41
- 41Receiving Faxes 42
- Using TAM Mode (JX510P only) 43
- Setting TAM Mode 44
- Setting <TAM MONITOR> 45
- Setting <TOLL SAVER> 46
- 1 Call home 49
- Setting <PIN ENTRY> 52
- Printing from Your Computer 54
- Reading the On-screen Manual 55
- Settings and Activity Reports 56
- USER SETTINGS 57
- REPORT SETTINGS 57
- TX SETTINGS 58
- RX SETTINGS 58
- PRINTER SETTINGS 59
- SYSTEM SETTINGS 59
- TAM SETTINGS (JX510P only) 60
- Activity Reports 61
- Routine Maintenance 63
- 63Routine Maintenance 64
- What is a Low Ink Warning? 64
- 64 Routine Maintenance 65
- Replacing a FINE Cartridge 65
- 6 Close the Cover 66
- 2 Press [Maintenance] 66
- 1 Press [Maintenance] 67
- 67Routine Maintenance 68
- Print Head Alignment 68
- Cleaning Your Machine 69
- 69Routine Maintenance 70
- 70 Routine Maintenance 71
- Cleaning the Roller 71
- Cleaning the Bottom Plate 71
- 71Routine Maintenance 72
- Troubleshooting 73
- 2 Open the Cover 74
- Paper Feeding Problems 74
- Faxing Problems 75
- Cause Action 76
- 76 Troubleshooting 77
- Print Quality is Poor 77
- Fax Does Not Print 77
- Copying Problems 78
- Telephone Problems 79
- Print Quality Problems 79
- PC Printing Problems 80
- Important 81
- 81Troubleshooting 82
- Lines Are Misaligned 82
- 82 Troubleshooting 83
- Printing Does Not Start 83
- General Problems 85
- In Case of a Power Failure 86
- LCD Messages 86
- Status Monitor Messages 90
- 90 Troubleshooting 91
- 91Troubleshooting 92
- Other Error Messages 92
- Specifications 93
- 93Specifications 94
- Appendix 95
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