Canon JX510P User's Guide Page 90
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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89Troubleshooting
SET DOCUMENT IN CORRECT POSITION
TAM MEMORY FULL*
TX/RX CANCELLED
TX/RX NO. nnnn
Status Monitor Messages
The following messages are displayed on the status monitor when the machine is performing a
function or encounters an error.
Service Error 5100 Is Displayed
Cause Action
The document cannot be correctly
detected or the document is too small.
Make sure the document meets the requirements and is correctly loaded. If
necessary, reload the document and press [Start/Copy]. See “Document
Requirements” on page 19 and “Loading Documents and Paper” on page 21.
Cause Action
Either 55 messages, including an
outgoing message, alternative
message, voice memos, Fax/Tel
message and forwarding message,
have been recorded or the total
maximum recording time of 30 minutes
has been reached.
Listen to your telephone messages and delete any unnecessary messages.
Alternatively, erase all telephone messages stored in the fax memory (see
page 46).
* JX510P only.
Cause Action
You pressed [Stop/Reset] to cancel the
transmission.
If required, try sending again.
Cause Action
When the fax sends or receives a
document, it assigns it a unique
identification number (nnnn).
Write the number down if you will need it later.
Cause Action
Movement of the Holder is blocked. Clear the paper jam or foreign object that is preventing the Holder from moving,
then turn off the machine and turn it back on again.
There may be an obstruction that is not
allowing the Holder mechanism to
move.
Check for any obstruction (paper clip, small object, etc.) and also that the
protective tape are removed from the FINE Cartridge. Check also for a paper
jam and clear the jam if necessary (see page 72). Then press [Stop/Reset] and
start again.
The FINE Cartridge may be defective. Press [Stop/Reset]. Reinstall the FINE Cartridge (see your setup sheet or
page 62) and start again.
In either case, if the error does not clear, try unplugging the printer. Wait several
minutes, then plug it back in. Also, try replacing the FINE Cartridge with a new
one (see page 62).
An error requiring servicing might have
occurred.
Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in and turn on the
machine. If the same error occurs, contact the service center.
- User’s Guide 1
- Model Name 2
- About Consumables 2
- International ENERGY STAR 2
- Program 2
- Introduction 3
- Reading the Documentation 4
- Safety Precautions 5
- Legal Limitations 6
- Preparing the Machine 7
- 2 Turn on the machine 8
- 3 Prepare the FINE Cartridge 8
- 4 Install the FINE Cartridge 8
- 8 Introduction 9
- Installing the Printer Driver 10
- Before Using Your Machine 11
- 11Before Using Your Machine 12
- Operation Panel 12
- 12 Before Using Your Machine 13
- Turning on the Machine 13
- Turning off the Machine 13
- 13Before Using Your Machine 14
- 14 Before Using Your Machine 15
- 1 Press [Menu] 16
- 4 Press [Stop/Reset] 16
- 16 Before Using Your Machine 17
- 17Before Using Your Machine 18
- 18 Before Using Your Machine 19
- Document Requirements 20
- Paper Requirements 21
- Loading Documents and Paper 22
- Making Copies 23
- Sending Faxes 24
- 24 Sending Faxes 25
- Canceling Sending 25
- 25Sending Faxes 26
- Dialing Numbers 26
- 2 Press [Directory] 27
- 27Sending Faxes 28
- Long-Distance Dialing 28
- 1 Press [Stop/Reset] 29
- 29Sending Faxes 30
- 30 Sending Faxes 31
- Canceling Delayed Sending 31
- Sequential Broadcasting 32
- 3 Press [Start/Copy] 32
- Receiving Faxes 33
- 33Receiving Faxes 34
- Tel Mode> 34
- 9 Press [Stop/Reset] 35
- Canceling Receiving 36
- 36 Receiving Faxes 37
- Saving Ink 37
- 37Receiving Faxes 38
- Changing Calling Volume 38
- When a Problem Occurs 38
- 38 Receiving Faxes 39
- 39Receiving Faxes 40
- 40 Receiving Faxes 41
- Printing the MEMORY LIST 41
- 41Receiving Faxes 42
- Using TAM Mode (JX510P only) 43
- Setting TAM Mode 44
- Setting <TAM MONITOR> 45
- Setting <TOLL SAVER> 46
- 1 Call home 49
- Setting <PIN ENTRY> 52
- Printing from Your Computer 54
- Reading the On-screen Manual 55
- Settings and Activity Reports 56
- USER SETTINGS 57
- REPORT SETTINGS 57
- TX SETTINGS 58
- RX SETTINGS 58
- PRINTER SETTINGS 59
- SYSTEM SETTINGS 59
- TAM SETTINGS (JX510P only) 60
- Activity Reports 61
- Routine Maintenance 63
- 63Routine Maintenance 64
- What is a Low Ink Warning? 64
- 64 Routine Maintenance 65
- Replacing a FINE Cartridge 65
- 6 Close the Cover 66
- 2 Press [Maintenance] 66
- 1 Press [Maintenance] 67
- 67Routine Maintenance 68
- Print Head Alignment 68
- Cleaning Your Machine 69
- 69Routine Maintenance 70
- 70 Routine Maintenance 71
- Cleaning the Roller 71
- Cleaning the Bottom Plate 71
- 71Routine Maintenance 72
- Troubleshooting 73
- 2 Open the Cover 74
- Paper Feeding Problems 74
- Faxing Problems 75
- Cause Action 76
- 76 Troubleshooting 77
- Print Quality is Poor 77
- Fax Does Not Print 77
- Copying Problems 78
- Telephone Problems 79
- Print Quality Problems 79
- PC Printing Problems 80
- Important 81
- 81Troubleshooting 82
- Lines Are Misaligned 82
- 82 Troubleshooting 83
- Printing Does Not Start 83
- General Problems 85
- In Case of a Power Failure 86
- LCD Messages 86
- Status Monitor Messages 90
- 90 Troubleshooting 91
- 91Troubleshooting 92
- Other Error Messages 92
- Specifications 93
- 93Specifications 94
- Appendix 95
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