Canon imagePROGRAF iPF780 Basic Guide Page 101
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- Table of contents
- TROUBLESHOOTING
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Cause Corrective Action
The type of paper specified in the printer
driver does not match the type loaded in
the printer.
2.
Change the type of paper in the printer driver and try printing again.
The length of printed images is inaccurate in the feeding direction
The length of printed images is inaccurate in the feeding direction
Cause Corrective Action
In the Control Panel menu, Adj. Priority
is set to Print Quality.
Set Adj. Priority to Print Length in the Control Panel menu, and then execute Adjust
Length.
(See "Adjusting the Feed Amount.") ➔User's Guide
The type of paper specified in the print-
er driver does not match the type loa-
ded in the printer.
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.") ➔ P.15
(See "Loading Sheets in the Printer.") ➔ P.21
Make sure the same type of paper is specified in the printer driver as you have loaded in
the printer.
1.
Press the Stop button and stop printing.
2.
Change the type of paper in the printer driver and try printing again.
Images are printed crooked
Images are printed crooked
Cause Corrective Action
In the Control Panel menu, Skew Check Lv. is set to Loose or Off. In the Control Panel menu, set Skew Check Lv. to Standard.
In the Control Panel menu, Width Detection is set to Off. Set Width Detection to On in the Control Panel menu.
Documents are printed in monochrome
Documents are printed in monochrome
Cause Corrective Action
In the Advanced Settings of the printer driver,
Monochrome, Monochrome (BK ink), or Mon-
ochrome Bitmap is specified in Color Mode.
In the Advanced Settings of the printer driver, specify Color in Color Mode
and try printing again.
The Printhead nozzles are clogged. Print a test pattern to check the color ink nozzles and see if they are clogged.
(See "Checking for Nozzle Clogging.") ➔ User's Guide
Line thickness is not uniform
Line thickness is not uniform
Cause Corrective Action
In the Special Settings dialog box of
the Windows printer driver, Fast
Graphic Process is set to On.
Access the printer driver Properties dialog box from Print in the File menu of the source
application, and follow these steps to print.
1.
Clear the option Open Preview When Print Job Starts on the Main sheet.
2.
Clear the option Page Layout on the Layout sheet.
3.
Click the Special Settings button in the Layout sheet, open the Special Settings dia-
log box, and set Fast Graphic Process to Off.
The type of paper specified in the
printer driver does not match the type
loaded in the printer.
Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.") ➔ P.15
(See "Loading Sheets in the Printer.") ➔ P.21
Make sure the same type of paper is specified in the printer driver as you have loaded in
the printer.
1.
Press the Stop button and stop printing.
2.
Change the type of paper in the printer driver and try printing again.
iPF780 Series
The length of printed images is inaccurate in the feeding direction
Basic Guide
Troubleshooting Problems with the printing quality
101
- Large Format Printer 1
- Safety Precautions 2
- In an Emergency 3
- Cleaning the Printer 3
- Pacemakers 3
- Moving the Printer 3
- FCC Regulations (U.S.A) 4
- For CA, USA Only 5
- Trademarks 5
- Copyright 5
- Legal Notice 5
- Manuals for this printer 6
- About This User Manual 10
- Handling Paper 12
- No attachment 13
- Loading Rolls in the Printer 15
- Not prin 18
- Handling sheets 21
- Removing Sheets 23
- Consumables and Maintenance 25
- Remove the Ink Tank 26
- Installing Ink Tanks 27
- Important 28
- Replacing Ink Tanks 29
- Printheads 30
- Replace the Printhead 31
- Replacing the Printhead 33
- (See "Menu Set 36
- (See "Automatic Ad 36
- Maintenance Cartridge 37
- Cleaning Inside the Top Cover 43
- Cleaning the Printhead 44
- Printer Parts 46
- Control Panel 47
- Menu Operations 48
- Specifying menu items 49
- Specifying numerical values 49
- Executing menu commands 50
- Menu Structure 51
- Ink Menu 52
- Job Menu 52
- Set./Adj. Menu 53
- Printer parts 57
- (See "Stand.") 58
- Top Cover (Inside) 59
- Roll Cover (Inside) 60
- Carriage 60
- Left Side Right Side 61
- Ink Tank Cover (Inside) 61
- Printer Relocation 62
- Reinstalling the Printer 65
- Install the printer 66
- Software Installation 69
- Installing the Software 71
- Print Preview 73
- 2. Access the Main pane 74
- Width to print rotated pages 75
- Large-Format Printing 77
- Adjusting the Printhead 79
- Adjusting the feed amount 81
- Method.") ➔P.81 82
- Adjusting Line Length 83
- Troubleshooting 84
- Clearing Jammed Roll Paper 85
- Clearing a Jammed Sheet 87
- Printing does not start 94
- Lines are misaligned 102
- Cannot print over a network 103
- Installation problems 104
- HP-GL/2 problems 106
- User's Guide 107
- Other problems 108
- Ink Level Detection 109
- Basic Guide 110
- Error Message 112
- Cause Corrective Action 120
- Messages regarding ink 121
- Cannot adjust paper feed 123
- Messages regarding printheads 124
- Execute printhead cleaning 125
- Messages regarding HP-GL/2 127
- Other Messages 128
- Error Message Other Messages 129
- Error Messages 130
- Error Message Error Messages 131
- © CANON INC. 2013 133
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