Canon i-SENSYS MF3010 User Manual Page 166

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Cannot Print Documents from a Computer
030E-045
Are there any
jobs
remaining in
the print
queue?
YES
When a print job remains in the print queue without being processed due to an
unexpected interruption, the machine may not respond. Delete the job and try to print it
again. To delete print jobs from your computer, follow the steps in the procedure below:
(1) Open the printer folder.
"Basic Windows Operations"
(2) Double-click the machine icon.
(3) The list of print jobs is displayed.
To delete all the print jobs
Click [Printer] -> [Cancel All Documents].
To delete a specific print job
Right-click the print job and click [Cancel].
If this does not work, delete the print job(s)manually from the machine.
NO
Are the
printer driver
settings(paper
size and
output size)
correct?
NO
Configure the printer driver settings.
"Configuring the Default Print Settings"
YES
Is the USB
cable properly
connected?
NO
Reconnect the USB cable and check the connection status. If necessary, try a different
USB cable.
YES
Does the
USB port of
your
computer
properly
work?
NO
Restart your computer and the machine and connect the machine to a different USB port
on your computer.
YES
Is the printer
driver
properly
installed on
your
computer?
NO
Uninstall the printer driver and install it again.
"Uninstalling the Software"
See the Starter Guide.
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