Canon IMAGERUNNER 2020 User Manual Page 248
- Page / 306
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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CHAPTER
8-1
8
Troubleshooting
This chapter describes what to do in response to paper jams in the main unit or optional units,
and an error message display.
Reducing the Frequency of Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Displays Indicating the Locations of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Fixing Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
Paper Drawer 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Paper Drawers 2, 3, and 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-16
Duplex Unit-A1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17
Feeder (DADF-P1) (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20
Finisher-U1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-24
Inner 2 Way Tray-E1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-28
Clearing Staple Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32
Finisher-U1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-32
List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35
Self-Diagnostic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-35
Service Call Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-40
Contacting Your Local Authorized Canon Dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
- Reference Guide 1
- 2020/2016 2
- Manuals for the Machine 3
- How This Manual Is Organized 4
- Contents 5
- Chapter 2 Basic Operations 6
- Chapter 4 Optional Equipment 6
- Chapter 7 Routine Maintenance 8
- Chapter 8 Troubleshooting 9
- Chapter 9 Appendix 9
- How to Use This Manual 11
- Cassette Feeding Module-J1 12
- Scanning an original for 13
- Printing 14
- Legal Notices 15
- Laser Safety 16
- Trademarks 17
- Copyright 17
- Disclaimers 18
- Installation 19
- Power Supply 21
- Handling 22
- Maintenance and Inspections 25
- Other Warnings 27
- Before You Start Using This 28
- Installation Precautions 29
- Select a Safe Power Supply 32
- 4" (100 mm) or more 33
- 47 1/8" (1,198 mm) * 33
- 49 1/4" (1,249 mm) 33
- Moving the Machine 34
- Handling Precautions 35
- Parts and Their Functions 38
- Internal View 40
- Main Control Panel 41
- Facsimile Control Panel 43
- Standby Display 44
- Using the Menus 45
- Clear Time," on p. 5-42 46
- How to Turn ON the Main Power 47
- INITIALIZING 48
- ENTER DEPT.ID 49
- DEPT.ID PASSWORD 49
- Control Panel Power Switch 51
- System Settings 52
- Basic Operations 53
- What This Machine Can Do 54
- Other Useful Functions 59
- Entering Characters 60
- NAME :a 61
- Open the stack bypass 66
- Paper Select 72
- PLAIN PAPER 73
- 100% LTR 73
- Multifunctional Operations 74
- Available Paper Stock 76
- : Available : Unavailable 77
- Checking and Canceling a Job 78
- Checking the Counter 79
- Checking Job Status 80
- 0100 17:00 PRINTING 81
- 0101 15:00 81
- 0 x 0 / 25 81
- Canceling a Job 82
- REPORT STATUS 83
- SELECT JOB TO CANCEL 83
- 0001 17:00 * 83
- USER DATA LIST 83
- Press [OK] 84
- System Configuration 86
- Sample System Configurations 88
- System Options 89
- Platen Cover Type J 94
- TR, or LTRR paper 96
- ■ Staple Mode 97
- Card Reader-E1 100
- 100% AUTO 101
- A TEXT 101
- INSERT CONTROL CARD 102
- Department ID Management 103
- Optional Equipment 104
- Select the desired function 105
- 2.PAGE TOTALS 108
- PAGE TOTALS 108
- 1.VIEW PAGE TOTALS 108
- MANAGE DEPT. ID 108
- 3.PRINT LIST 111
- 2.CLEAR ALL TOTAL 112
- CLEAR ALL TOTAL 112
- OFF 112
- PDL JOBS W/OUT ID 114
- ON 114
- SYSTEM SETTINGS 114
- 4.MANAGE USER ID 114
- Cassette Feeding Module-J1/K1 115
- Optional Accessory 116
- Customizing Settings 117
- ADD. FUNCTIONS 118
- 1.COMMON SETTINGS 118
- ■ COPY SETTINGS 123
- ■ FAX SETTINGS** 124
- ■ ADDRESS BOOK SET.** 125
- ■ PRINTER SETTINGS 126
- ■ TIMER SETTINGS 128
- ■ ADJUSTMENT/CLEANING 128
- ■ REPORT SETTINGS 129
- ■ SYSTEM SETTINGS 129
- Specifying Common Settings 131
- COMMON SETTINGS 133
- AUTO CLEAR SET 133
- INITIAL FUNCTION 133
- 3.AUDIBLE TONES 134
- AUDIBLE TONES 135
- 1.ENTRY TONE 135
- ENTRY TONE 136
- 1 136
- 2.ERROR TONE 136
- Setting the Toner Saver Mode 137
- Adjusting the Print Density 138
- 6.AUTO DRAWER SELCT 139
- AUTO DRAWER SELCT 139
- DRAWER 1 142
- PLAIN PAPER 142
- SELECT PAPER TYPE 142
- 2.DRAWER 2 142
- Output Tray Designation 144
- 2.PRINTER 146
- ➞ press [OK] 148
- 11.PAPER FEED SWITCH 149
- PAPER FEED SWITCH 149
- 1.STACK BYPASS 149
- Timer Settings 154
- DATE&TIME SETTING 155
- 08/03/'05 10:50 155
- TIMER SETTINGS 155
- 2.DATE TYPE SELECT 155
- Setting the Date Format 156
- 3.AUTO SLEEP TIME 157
- AUTO SLEEP TIME 157
- Auto Clear Time 158
- AUTO CLEAR TIME 159
- 2MIN 159
- 5.DAYLIGHT SV.TIME 159
- Daylight Saving Time 160
- DAYLIGHT SV.TIME 162
- 2.END DATE/TIME 162
- END DATE/TIME 162
- 1.MONTH 162
- Printing Reports 163
- Speed Dialing Lists 164
- SPEED DIAL LIST 165
- 1.1-TOUCH LIST 165
- ADD BOOK DETAILS 166
- 1.1-TOUCH(DETAILS) 166
- LIST PRINT 167
- 4.USER DATA LIST 167
- System Manager Settings 168
- SYS. MANAGER INFO 171
- 2.SYSTEM PASSWORD 171
- SYSTEM PASSWORD 171
- 0000000 171
- 1234567 172
- 3.SYSTEM MANAGER 172
- Management to 'ON' 176
- 1.PASSWORD 177
- PASSWORD 177
- REGISTER DEPT. ID 177
- PAGE LIMIT SET 178
- COPY LIMIT 179
- SCAN LIMIT 180
- 4.PRINT 180
- PRINT LIMIT 181
- 000500 181
- 3.ERASE 181
- Checking Counter Information 184
- Clearing Page Totals 188
- Managing User IDs 191
- MANAGE USER ID 192
- 5.NETWORK SETTINGS 192
- Remote UI 193
- REMOTE UI 194
- 8.ACCESS TO DEST 194
- Press [Additional Functions] 195
- ACCESS TO DEST 196
- 2.FAX DRIVER TX 196
- FAX DRIVER TX 196
- Checking the TX/RX Log 197
- CHECKING THE LOG 198
- 10.USE DEVICE USB 198
- USE DEVICE USB 199
- Device Information Settings 201
- Routine Maintenance 203
- Paper Drawers 204
- A4 A5 B5 LGL LTR STMT U2 212
- B4 B5 11X17 LTR U1 U3 212
- Feeder (DADF-P1) (Optional) 214
- Replacing the Toner Cartridge 217
- Open the front cover 218
- Close the front cover 221
- OUT OF STAPLES 222
- REPLACE STAPLE CART 222
- Routine Cleaning 226
- Platen Glass and Cover 227
- Manual Feeder Cleaning 228
- Close the inner cover 230
- Close the feeder cover 230
- Automatic Feeder Cleaning 232
- Transcription Roller Cleaning 233
- ADJUST./CLEANING 234
- 2.DRUM CLEANING 234
- CLEANING 234
- PLEASE WAIT 234
- Fuser Roller Cleaning 235
- FIX.UNIT CLEANING 236
- 1.START CLEANING 236
- Adjusting the Machine 237
- SPECIAL MODE M 238
- MID 238
- 6.SPECIAL MODE N 238
- Using Lightweight Paper 240
- Feeder Smudge Adjustment 243
- Consumables 244
- ■ Toner Cartridge 245
- ■ Staple Cartridge 246
- ■ Stamp Cartridge 246
- ■ Genuine Supplies 247
- Troubleshooting 248
- Clearing Paper Jams 250
- PAPER JAM 253
- OPEN LEFT COVER 253
- Remove any jammed paper 255
- OPEN LEFT/DRWR COVER 260
- CHECK DOCUMENT 267
- FEEDER PAPER JAM 267
- CHECK THE FEEDER 267
- Remove any jammed originals 268
- Close the feeder 270
- FINISHER PAPER JAM 271
- Clearing Staple Jams 279
- List of Error Messages 282
- Service Call Message 287
- ❑ Turn OFF the main power 288
- Appendix 289
- Report Samples 290
- Activity Report 291
- One-Touch Speed Dialing List 291
- Coded Speed Dialing List 292
- Group Dial List 292
- Specifications 293
- Feeder (DADF-P1) 295
- Cassette Feeding Module-K1 296
- Finisher-U1 297
- Duplex Unit-A1 298
- Inner 2 Way Tray-E1 298
- Preprinted Paper Output Chart 299
- Finisher-U1, 4-12 303
- OR CHINA 306
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