4 - 13
CHAPTER 4
2-6. Soiled back
<Possible Causes>
1. The paper is soiled.
Action: Replace the paper with paper fresh out of package. At the same time, advise the user
on the correct method of storing paper.
2. The setting and the type of paper used do not match.
Action: Check the selected fixing mode, and change it to suit the type of paper used.
3. There is dirt at specific intervals (cassette pickup roller, manual fee pickup roller, registration
roller, transfer charging roller, delivery roller).
Action: Identify the soiled roller by referring to Tale 4-2-1, and clean it. If the dirt cannot be
removed, replace the roller.
4. The fixing assembly is faulty.
Action: Replace the fixing assembly.
2-7. Black vertical lines
<Possible Causes>
1. There is a scratch in the peripheral direction of the photosensitive drum.
Action: Replace the cartridge.
2. There is a scratch on the fixing roller.
Action: Remove the cause of the scratch, and replace the fixing assembly.
2-8. Black horizontal lines
<Possible Causes>
1. There is a scratch across the photosensitive drum.
Action: Replace the cartridge.
2. The fixing roller is soiled, deformed, or worn.
Action: Replace the fixing assembly.
2-9. Soiled face
<Possible Causes>
1. The paper is soiled.
Action: Replace the paper with paper fresh out of package. At the same time, advise the user
on the correct method of storing paper.
2. The delivery roller is soiled.
Action: Clean the soiled area. If the dirt cannot be removed, replace the delivery roller.
3. There is dirt at specific intervals (separation roller, transfer charging roller, fixing roller, car-
tridge).
Action: Identify the soiled roller by referring to Table 4-2-1, and clean it. If the dirt cannot be
removed, replace the roller.
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