BIE-7243-000Before Reading the Operation GuideThis notice describes new functions and specification change with the latest firmware, and the latest in
x [Video and Audio] > [On-screen display]The maximum number of characters that can be entered for [Text string display] has been increased to 40 w
84[IPv4 Address Settings MethodSelect the method for setting the IPv4 address.For [Manual], enter a fixed IPv4 address into [IPv4 Address].For [Auto (
Setting Page585[IPv6 Default Gateway Address]Enter a default gateway address if [Disable] is specified in [Auto (RA)]. Be sure to set this when connec
86mDNSThis will configure settings for using multicast DNS. If you use mDNS, the IP address and host name of the camera will be broadcast to other hos
Setting Page587You can change the administrator account, add new authorized users, and set the privileges for authorized users and guest users.For det
88To delete an authorized user from the list, select the user and click [Delete].User AuthoritySet the privileges for authorized users and guest users
Setting Page589Camera date and time settings.Current Date and TimeThe date and time set in the camera are displayed.SettingsSet the date and time sett
90[Last Sync Time] The time last synchronized with the specified NTP server will be displayed.[Synchronize with computer time]The date and time will b
Setting Page591General video settings, such as the size and quality of JPEG and H.264 video transmitted from the camera.[Video] is common with [Video]
92JPEGYou can configure settings for the quality and size of JPEG video transmitted from the camera, as well as, the video size when recording the cam
Setting Page593H.264(2)Settings for H.264(2) video transmitted from the camera.The video sizes that can be selected depend on the [Video Size Set] set
xi[Half Duplex]You can prevent howling that occurs when the microphone and speaker are placed nearby. However, there is no sound sent from the camera
94Configure the startup, authorization, and view of the Viewer.General[Default Page]Sets the Setting Page or the Viewer as the first page to display w
Setting Page595[H.264 for Guest Users]Set whether guest users may receive H.264 video. If you select [Enable], the [H.264] button will be displayed ev
96Settings for the camera name and external input/output devices, and for camera use and installation settings.Camera NameSet the camera name.[Camera
Setting Page597[Maximum Digital Zoom Magnification]Sets the maximum zoom magnification for digital zoom.[Image Stabilizer]Select this to enable or dis
98Installation ConditionsConfigure settings for camera use suitable for the location the camera will be installed.[Dome] Select whether a dome is used
Setting Page599Sets initial settings, such as video quality compensation, at camera start up. If you change settings, the changes are immediately refl
100If you select [Do Not Register], the camera angle will move to the home position the next time it is booted. If you have not specified the home pos
Setting Page5101[Focus]Selects the focus.[Auto]Automatically adjusts the focus.[Manual]You can click and hold the [Near] and [Far] buttons in [Adjust
102• It is recommended that you check that the camera is focused whenever you reboot the camera.• The estimated focus ranges depending on the [Day/Nig
Setting Page5103[Shutter Speed Limit (Lower)]If [Exposure] is set to [Auto], [Auto (Flickerless)], [Auto (Flickerless2)] ( ), or [Auto (Aperture-prior
xii List of Factory Default SettingsThe setting values for the factory default settings are changed as indicated below.NoteSince cameras with the fac
104This enables stable exposure to be obtained even in environments with large differences in light and dark on the screen.Use this to stabilize the e
Setting Page5105[Sodium Lamp] (approx. 2,000K)Select this when capturing under an orange sodium lamp.[Halogen Lamp] (approx. 2,700K - 3,200K)Select th
106[Auto]The camera automatically determines ambient brightness and switches to Day Mode or Night Mode.[Day Mode]Captures normal color video.[Night Mo
Setting Page5107Set the focus position when switching day/night. It is necessary to change the focus position since the wavelengths ofregular lighting
108[Fluorescent]Select this option to capture video under fluorescent, LED, sodium or mercury lighting.[Halogen Lamp]Select this option to capture vid
Setting Page5109[Night Mode]Video turns to monochrome.Removes the infrared filter to increase sensitivity. HM4xH730
110You can create a panorama image that captures the entire area that can be captured by the camera.Created panorama images are displayed in the Viewe
Setting Page5111Operate the camera angle to get the positioning value in the video display area, and specify the panorama creation range.[Upper Limit]
112Capturing starts, and the panorama image is created.Click [Cancel] to cancel capturing.To recapture part of the image:A lattice frame is displayed
Setting Page5113The image file is saved in the specified location.Opening the Image FileThe panorama image is displayed.Capture SettingsThese settings
xiiiIn addition to the changes due to the firmware update, the following changes have also been made to the descriptions in the "Operation Guide&
114Set the range that the camera can capture.You can use this, for example, to limit zoom or the angle of view to a certain range when publishing live
Setting Page5115Configuring View RestrictionsSet a restrict view area and click [Apply] to restrict the capture range of the Camera Viewer.NoteTo dele
116Drag the frames displayed on the panorama screen to set the restrict view area.(1) Pan/Tilt Preview Frame (Red Frame)Displays the vertical and hori
Setting Page5117• The pan and tilt ranges vary depending on the zoom ratio (view angle).• If the view restriction will be exceeded as a result of zoom
118By registering settings as presets, such as camera angles and camera settings (e.g. exposure), the presets can be easily called up by Viewers to ap
Setting Page5119• Maximum 21 presets (including the home position) The camera angle can also be operated from the following screens.Set the items to a
120[Preset Name]Enter a preset name. Be sure to enter a preset name in [Preset Name].[Show in Viewers]Select [Enable] to allow the Camera Viewers to u
Setting Page5121You can have the camera automatically tour multiple registered presets to allow monitoring.Note• Preset tour is not performed while th
122(1) [Route List]The list of preset tour routes. Displays the tour conditions that are set. Up to five tour routes can be set.(2) Tour Condition Set
Setting Page5123(a) Pan/Tilt Preview Frame (Red Frame)Displays the vertical and horizontal range the camera can move. Displayed when the restricted vi
xivDiscontinuation of the Setup CD-ROMThe setup CD-ROM has no longer been included with the camera.The distribution of files such as the software, use
124[Always]Preset tour is always performed.NoteWhen [Disable] is selected, the following preset tour route settings cannot be configured.[Route Name]E
Setting Page5125NoteIf a preset has already been added to [Edit Tour Route] when another preset is added from [Preset List], the added preset will be
126Reduces the size of transmitted H.264 video by reducing the video quality of non-target areas, such as ceilings and the sky.ADSR is an abbreviation
Setting Page5127The frame for the specified area is displayed on the video display area.Set the specified area as follows within the display area.• Dr
128[Enable in H.264(1)]Select [Enable] to lower video quality of outside areas set with [Specified Area] in H.264(1) video.[Enable in H.264(2)]Select
Setting Page5129Displays the date and time, camera name and other text on the Video.Note• Depending on video quality settings, the on-screen display m
130Text display[Text display]Select the text strings to display on the Video.[Display designated string]Displays the text string entered in [Text stri
Setting Page5131Mask any areas of the camera video. You can check the camera video and set up to eight privacy masks.When the camera is panned, tilted
132The preview frame attached with the area number is shown on the video display area. The privacy mask area for the corresponding number is also disp
Setting Page5133The privacy mask area is saved to the camera.Saved privacy mask areas are shown in the video display area and the privacy mask registr
xvRevision to the Operation Guide Privileges Required for Operating the Camera ViewerThe following menu and buttons can be used even if all the privi
134Move the preview frame by dragging it and change its size by dragging the handles () positioned on its four sides.NoteTo discard changes and resto
Setting Page5135Settings for audio input from the microphone connected to the camera and audio output from the Viewer. The output sound clip used when
136[Input Volume]Set the input volume from the microphone connected to the camera when [Audio Input] is set to [Enable].This is applied when [Audio Se
Setting Page5137When set to [Enable], audio data transmission will pause while there is no sound input from the camera. This can reduce the load on th
138Settings for HTTP server, SNMP server, FTP server usage or WS-Security time checks.HTTP ServerSet the authentication method and HTTP port number.[A
Setting Page5139[Use SNMP v3]If you select [Enable], you can use SNMP v3 to browse the camera information from an SNMP manager.[Administrator Contact
140WS-Security[Check Time on Authentication]Select whether to check the time information of data transmitted by the client.
Setting Page5141Settings for clients that can connect to a video server.Video Server[Maximum Number of Clients]Enter the maximum number of clients tha
142Set the video and audio transmission using RTP.RTP ServerEnable RTP, and set the RTSP authentication method and port number.[RTP]Select this to ena
Setting Page5143RTP Stream 1 to 5You can set each stream for RTP stream transmission in an RTP Stream 1 to RTP Stream 5 session.[Video Size]Select the
xvi© CANON INC. 2018 TroubleshootingCountermeasures have been added for the following problems. * Only for models with the audio transmission/recepti
144Settings for uploading video via HTTP or FTP when an event is triggered.Use [Server] > [Server] (P. 138) to configure HTTP server and FTP server
Setting Page5145[Video Format]Select the video format for upload.Video size and quality of the uploaded video follow the settings in [Video] (P. 91).[
146[Proxy Port]If using a proxy server, enter the port number of the proxy server.[Proxy User Name], [Proxy Password]Enter to use a user name and pass
Setting Page5147[Subdirectory Name to Create], [File Name to Create]If [File Naming] is set to [User Settings], enter the subdirectory name to be crea
148Settings for sending an e-mail notification to a specified recipient when an event is triggered.E-mail NotificationSet the mail server to be used f
Setting Page5149Operation settings for external device output and for external device input triggered events.External Device OutputSet the operation f
150External Device Input[External Device Input Event]Select whether to use the input from an external device, such as a connected sensor, as an event.
Setting Page5151[External Device Output for Active Event]Select the actions of external device output when an active event is triggered.[External Devi
152Audio input from the microphone connected to the camera, such as loud noises or screams, or when expected audio input ceases, can trigger operation
Setting Page5153[ON Event Operation]If [Enable] is set, [Preset] ( ), [Video Record] and [E-mail Notification] will be executed according to their set
This User Manual should be read before using the network camera.ENGLISHNetwork CameraOperation Guide////
154It is necessary to set presets beforehand with [Camera] > [Preset] (P. 118).[Video Record]Select whether to record video depending on the scream
Setting Page5155The timer function can generate events that can trigger operations, such as video recording and e-mail notifications, at regular inter
156If you select [Enable] and a timer event is triggered, video will be transmitted to the recording destination specified in [Video Record] > [Upl
Setting Page5157Intelligent FunctionThe Intelligent Function records video, sends e-mail notifications, plays audio and starts other operations when i
158 Video DetectionDetects changes to video in a specified area. There are six types of detection to suit your needs.Moving Object DetectionDetects m
Setting Page5159Camera Tampering DetectionDetect when capture is being disrupted. This can be used to detect when the camera orientation is changed or
160 Audio DetectionDetects audio input to the camera. There are two types of detection.These are set with [Event] > [Audio Detection] (P. 152), no
Setting Page5161In video detection, select the type to detect, and set the detection area for video changes while checking images on the camera. You s
162NoteYou can register up to 15 detection settings.The detection settings added to [Detection Settings] are displayed and [Enable these detection set
Setting Page5163Set criteria in the video display area or [Detection Conditions] tab (P. 165). The detection criteria differ according to the detectio
2Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*.The camera is for indoor use only.This “Operation Guide” expla
164The non-detection area settings added in [Non-Detection Settings] are displayed and the [Enable non-detection area] checkbox is selected.Note• Up t
Setting Page5165Click the mouse to create a polygon. For information on the creation method, please refer to “Using [Polygonal]” (P. 166).Note• You ca
166 Settings Common to Each Detection Type(1) [Detection Settings Name (within 64 half-width alphanumeric characters)]Enter a detection name. Be sure
Setting Page5167[Clear Area]The detection area configured with [Polygonal] is deleted.(3) [Display Color]Select the color for detection areas and dete
168NoteIf an object is placed in or removed from the moving object detection area, “detected” status will be triggered for Moving Object Detection. H
Setting Page5169 How to Configure Removed Object DetectionSet an area around the target objects, for Removed Object Detection. The following methods
170Specifying the Profile Lines of Objects for Removal DetectionTemporarily remove the target object for removed object detection from the video displ
Setting Page5171Click [Restart intelligent function] again.Detection Status for Removed Object DetectionAll moving objects detected are displayed with
172Detection Status for Camera Tampering DetectionMoving objects detected are displayed with profile lines.If an object is smaller than [Change Ratio
Setting Page5173▼To configure a polygonal detection line, click the vertices of the line in order.You can configure a polygonal detection line with a
3The product should be installed in such a manner that it is clearly visible to all persons whose images and voices are monitored by the product. In a
174NoteA ratio of up to 30% can be set in [Object Size (%)] for passing detection.Detection Status for Passing DetectionAll moving objects detected ar
Setting Page5175Set the size ratio of moving objects for the entire screen.When the setting values or slider is changed, an indicator representing the
176No.1: Video Detection Status is ONNo.2 and 3: Video Detection Status is OFFDisplaying Settings for Detection Areas/Detection Lines, Non-Detection A
Setting Page5177The settings are saved and the Intelligent Function restarts.Context MenuRight-click on the video display area, Detection Settings (Li
178This explains functions common to video detection.Configuring Operations for “Detected” ([Event] Tab)Set operations to be performed upon detection
Setting Page5179[Volume]Set the volume for the sound clip.(5) External Device Output Operations[External Device Output for ON Event]Select this to sta
180When events trigger the switching of Day/Night Mode, presets registered in advance can be executed, such as changing the camera angle or video qual
Setting Page5181By linking two types of events, a single event is triggered. Select AND/OR for the event linking method.You can set the operations to
182[Volume Detection]/[Scream Detection]Select whether an ON event or OFF event triggers a linked event in [Volume Detection Status]/[Scream Detection
Setting Page5183Note[Audio Playback at ON Event] and [Audio Playback at OFF Event] can only be set when [External Device Input] and [Intelligent Funct
iiUse the Camera Management Tool to check and update the firmware version of the camera.Download the latest firmware from the Canon website and update
4Security Export ControlThis product is subject to security export control. Therefore, to export or carry it overseas may require an authorization by
184When Events Occur in Order 2-> 1 -> 2Event 2 Triggered but Event Gap Setting ([4] sec.) ExceededEach Status of Event 1 Set to [OFF], ON State
Setting Page5185Separate access control from IPv4 and IPv6 addresses can be set.NoteIf the same address is duplicated, the address policy that is disp
186IPv6 Host Access RestrictionsSpecify the hosts from which IPv6 access is permitted and prohibited.[Apply Host Access Restrictions]Select whether to
Setting Page5187Certificate creation and management, and encrypted communication settings.CertificatesCreate an SSL/TLS certificate.[Create Self-Signe
188Certificate ManagementManage the SSL/TLS certificate.[Generate Certificate Signing Request]Click [Exec] to create a server private key and generate
Setting Page5189If you select [HTTPS], HTTP access is also redirected to HTTPS to perform SSL/TLS communication.Note• It may take a few minutes to gen
190Settings for 802.1X authentication and authentication status display, and for certificate management.802.1X AuthenticationDisplay the 802.1X authen
Setting Page5191[Client Private Key Status]If no client private key is installed, [Not Installed] is displayed. If a client private key is installed,
192Settings for using IPsec.NoteIf IPsec is used, video transmission performance drops.IPsec[IPsec]Select the key exchange method when using IPsec.[Se
Setting Page5193Auto Key Exchange Settings[IPsec SA Encryption Algorithm]Select the IPsec SA encryption algorithm.The specified algorithm will be chec
5Types of User ManualsThe following describes the different camera user manuals. When you are instructed to reference another manual, its name will be
194[IKE Pre-Shared Key]Enter the pre-shared key for IKE (auto key exchange). Manual[IPsec Set]Select which IPsec sets the camera will use; IPv4, IPv6
Setting Page5195Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used in an
196Settings for recording video to a memory card inserted in the camera. You can also see the status of the memory card.[Memory Card] is the same as [
Setting Page5197The memory card will be automatically mounted when you insert it into the memory card slot. It will also be automatically mounted if i
198If you select [Disable], use the Recorded Video Utility to delete unnecessary videos. For information on the procedure, please refer to “Recorded V
Setting Page5199Check camera information, such as the firmware version, and perform maintenance on the camera system.Device Information[Model Name], [
200• Host Access Restrictions• Time Zone• Certificates• Private Key•IPsecIf you set this to [Do not save], the above settings are also initialized.Sin
Setting Page5201You can save/restore all the camera settings.Backup / RestoreConfigure the settings regarding backup and restoring.[Save Destination]S
202You can update the firmware.Device Information[Model Name] and [Firmware Version]Displays the information about the connected camera.Update Firmwar
Setting Page5203You can check the camera operations and connection history, and set log message e-mail transmission.View LogsDisplay a history of came
6Symbols Used in This Guide Symbols Indicating Camera ModelsExplanations that differ depending on the camera model are indicated by the camera name a
204[User Name], [Password], [POP Server]Enter the user name and password needed for authentication, and the POP server host name or IP address when e-
Chapter AppendixThis chapter provides supplementary information on camera functions, and explains the measures to take when trouble occurs or a messag
206According to the setting item, you can specify parameters using modifier “% characters”.Note• A runtime error will occur if the specified name does
Appendix6207 Available ModifiersThe modifiers that can be used for each setting item are specified below.[HTTP Upload] (P. 145)[Parameter (query stri
208Before contacting the dealer from whom you purchased the product or Canon Customer Service Center, check the following items. If a log message is d
Appendix6209Video is not displayed. • The number of Viewers that can access the camera at the same time is restricted by the setting in [Maximum Numbe
210Video cannot be recorded on a memory card. • Check [Memory Card] > [Memory Card Information] on the Setting Page (P. 198).• Video cannot be reco
Appendix6211Log Messages on the CameraThe list of log messages displayed in [View Logs] in [Maintenance] > [Log] > [View Logs] on the Setting Pa
212S311 Working error in external input/output service [err]S312 Working error in timer service [err]S320 PAN/TILT operation error [err]S410 Event ser
Appendix6213 Audio server errorB301 Audio device error [err]B402 Audio server initialization failed [err]B403 Settings change failed [err] Video err
7This section explains precautions that must be followed when using the camera.If they are not followed, injury, death and/or property damage may occu
214V402 Video input frozen [crit]V403 Video input error [crit]V420 Could not start intelligent service [crit]V421 Intelligent service error [crit] Up
Appendix6215M400 Failed to initialize a memory card [crit] ONVIF error (RTP)R301 Distribution communication error [err]R302 Parameter acquisition fai
216H144 Password specification error [notice]H201 Timeout disconnect [warning] wvhttp warningW101 Invalid user name [notice]W102 Invalid password [no
Appendix6217B202 Event receive failure [warning]B203 Audio message send failure [warning]B204 Audio message receive error [warning] Camera applicatio
218A135 Invalid upload setting (FTP PORT/PASV mode) [notice]A136 Invalid upload setting (HTTP notification only/image mode) [notice]A137 Invalid uploa
Appendix6219 ONVIF warning (RTP)R101 RTP session timeout [notice]R102 Information acquisition failure (RTP payload size) [notice]R102 Information acq
220S017 qtimer service started or shut down [info]S070 Change to certificate [info] wvhttp notificationW001 Starting and stopping of system [info]W03
Appendix6221 Video notificationV001 Starting and stopping of video server [info]V020 Starting intelligent service [info]V021 Shutting down intelligen
222 ONVIF notification (RTP)R001 Startup of RTP distribution module [info]R002 Stopping of RTP distribution module [info]R003 RTSP PLAY request recei
Appendix6223Messages Shown in the Information DisplayMessages shown in the information display of the Camera Viewer are classified into the following
8Precautions Camera Precautions Precautions for Built-In Camera Functions and Software Maintenance Precautions WarningIf you discover defective con
224Cannot be controlled, because it is set to fixed at infinity mode. You tried to operate the focus when [Focus] was set to [Fixed at infinity].Canno
Appendix6225If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first.It is recomme
226Reset SwitchLEDLEDReset SwitchH730S30 S31 S80xS90xReset SwitchLED
Appendix6227List of Factory Default SettingsItem Setting•LANLAN Interface AutoMaximum Packet Size 1500•IPv4IPv4 Address Settings Method Auto (DHCP)IPv
228VB-M44/VB-S805D Mk II/VB-S905F Mk II• All VideosVideo Size Set 1280 x 720 / 640 x 360 / 320 x 180•JPEGVideo Quality: 320x180 6Video Quality: 640x3
Appendix6229Pan/Tilt/Zoom position RegisterDigital PTZ Position Do Not Register• Camera SettingsFocus Auto Manual Exposure AutoAGC Limit 6Shutter Spe
230Text string displayCommon SettingsColor of text WhiteBackground color BlackColor depth of text and backgroundFill text and background color• Mask a
Appendix6231Multicast Port 0Multicast TTL 1Audio Transmission Disable•RTP Stream 2Video Size 480 x 270 JPEG*Frame Rate 10Multicast Address 0.0.0.0Mult
232• External Device InputExternal Device Input Event EnableOperation Mode Normally OpenActive Event Operation DisableInactive Event Operation Disable
Appendix623324-Hour Continuous Settings DisableStart Time 00:00End Time 00:00Repeat Interval None•OperationStart Time Preset NoneVideo Record Disable
9Cleaning the CameraTurn off the power before cleaning the camera. Cleaning the Exterior1 Dampen a soft cloth with water or diluted neutral detergent
234External Device Output for ON EventDisableExternal Device Output for OFF EventDisableAudio Playback at ON Event DisableAudio Playback at OFF Event
Appendix623516: / 32 Yes17: / 32 Yes18: / 32 Yes19: / 32 Yes20: / 32 Yes• IPv6 Host Access RestrictionsApply Host Access Restrictions DisableDefault P
236SA AH Authentication Key (inbound)SA AH SPI (inbound)• IPsec Set 2IPsec Set DisableIPsec Mode Tunnel ModeDestination IPv4 AddressDestination IPv6 A
Appendix6237SA AH SPI (outbound)SA AH Authentication Key (inbound)SA AH SPI (inbound)• IPsec Set 5IPsec Set DisableIPsec Mode Tunnel ModeDestination I
238Numerics802.1X Authentication ... 190AAbandoned Object Detection ... 158, 168Access Restrictions
2396AppendixEEasy Installation ... 29Echo Canceller ... 1
240Maximum Connection Time ... 141Maximum Digital Zoom Magnification ... 97Maximum Frame Rate ...
2416AppendixSubnet Mask ... 84Switching an Authorized User ... 42TTarget
BIE-7197-000© CANON INC. 2017
10Table of ContentsIntroduction...
11Chapter 3 Setting the Camera AngleFlow for the Setting of the Camera Angle... 38S
12mDNS... 86[Basic] &
13Registering a Preset...118[Camera] > [Pr
iiiTarget ModelsThe new functions and specification changes of the new firmware are indicated below.Screenshots on this notice may differ from the act
14[Video Record] > [E-mail Notification]Setting E-mail Notification ...
15[Security] > [SSL/TLS]Setting HTTP Communication Encryption ... 187Certificates...
16List of Viewer Messages... 223Messages Shown in the Infor
Chapter Before UseThis chapter explains the camera functions, software and operating environment.It also describes the flow from preparation and setup
18A network camera not only enables you to operate the camera, but also allows you to record and upload the video, and perform monitoring using the va
Before Use119The following software is available for efficiently configuring and operating the camera.Camera Operations and SettingsCamera operations
20• Playing and deleting videos• Downloading videos to a computerFor details on using the utility and its functions, please refer to “Recorded Video U
Before Use121 RM-64/RM-25/RM-9This software allows network cameras to be used for multipoint surveillance, and for displaying, recording and playing
22For the latest information on this product (firmware and software, user manual, operating environment, etc.), please refer to the Canon website.PC E
Before Use123Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)– As of May 2017*1 Does not support playback of Video (H.264)
iv*1 Only for models with the auto focus function*2 Only for models with optical zoom*3 Only for models with the audio transmission/reception function
24Step 1 Preparing to Install the cameraMake preparations to use the camera via a network.Install the necessary software “Installing Software” (P. 28
Before Use125TroubleshootingPlease refer to “Appendix” (P. 205), in case of error messages or problems.
Chapter Camera SetupTo prepare the camera for use, install the necessary software on the computer, and configuring the initial settings for web browse
28Install the necessary software.Necessary SoftwareYou will need the following software:• Camera Management Tool• Recorded Video Utility• .NET Framewo
Camera Setup229If you select [Easy Installation], confirm the software that will be installed and click [Next].If you select [Custom Installation], se
30Installation starts.The Camera Management Tool icon and Recorded Video Utility icon will be displayed on the desktop.5Read through the user license
Camera Setup231Camera configuration and operation may be blocked, depending on the security functions of the operating system and web browser.Change o
32Settings When Using Windows Server Adding the Camera IP Address as a Trusted SiteWhen the security level for internet sites and intranet sites is s
Camera Setup233The [Trusted sites] dialog box is displayed.Note• Clear the [Require server verification (https:) for all sites in this zone] checkbox
vOperating EnvironmentThe operating environment for the latest firmware is described below. PC Environment Details*1 Cannot be started from the Wind
34The [Audio Service Not Running] dialog box is displayed.The [Sound] dialog box is displayed.If no audio device is installed, refer to your computer
Camera Setup235To use a camera, it is necessary to first set the administrator account for the camera, then configure the network settings, and then c
36
Chapter Setting the Camera AngleAfter installing the camera, set the camera angle while checking the video displayed on the Setting Page.H730S80xS90x
38Adjust the camera angle when installing the camera or after changing the installation location.The camera angle settings are configured by accessing
Chapter Camera ViewerUse the web browser to access the Viewer in the camera to perform camera operations, view live video, and check the status of eve
40You can start the Camera Viewer to switch users and check/configure the status of the camera as well as the video display.NoteIf you open another wi
Camera Viewer441The authentication screen for the Viewer is displayed.The Camera Viewer is displayed. User AuthenticationWhen you use the Viewer and
42The administrator name and administrator password are set using the Camera Management Tool.Note• Only administrators can connect to a camera using t
Camera Viewer443The [Main] menu will be displayed.The user authentication window is displayed.The Viewer for the user entered for user authentication
vi Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)– As of April 2018*1 Does not support playback of Video (H.264) or audi
44Administrator:The user assigned all privileges.Access the Viewer using the administrator name and password registered for the administrator account.
Camera Viewer445Camera Viewer ScreenThe privileges required for operating the Viewer are indicated with the following symbols.Administrator Privileges
46(1) Video Display AreaDisplays video received from the camera.(2) [Reconnect] ButtonReconnects to the camera. Can be operated when the Viewer is no
Camera Viewer447(17) [Main] MenuSwitches the language or user, and switches the Setting Page or Mobile Camera Viewer.(A) [Language] ButtonSwitches th
48(19) [Camera Operation] MenuSets the pan/tilt/zoom, focus, exposure, and day/night switch of the camera.(K) Pan/Tilt Operate a button to move the a
Camera Viewer449(20) [Event and Input/Output] MenuEnables you to check the output operations and input status of an external device, the detection st
50Checking InformationInformation, such as the frame rate, camera pan/tilt/zoom values and descriptions of each function, is shown in the Information
Camera Viewer451You can set the size and format of the video received from the camera and the size of the display screen on the computer.Changing the
52* For VB-M44, VB-S805D Mk II and VB-S905F Mk II, [1920 x 1080 / 960 x 540 / 480 x 270] cannot be set for [Video Size Set] (P. 91).(4) Max. Frame Rat
Camera Viewer453(1) Menu Area Display Switch ButtonSwitches between displaying and hiding the menu bar.(2) [Reconnect] ButtonReconnects to the camera.
viiCamera Viewer Adjusting Video > FocusingOne-shot AF operations are now also possible in the Camera Viewer.[One-shot AF] buttonUse when [Focus]
54(I) Day/NightSet a capture mode suited to the brightness of the camera installation environment (P. 61).(J) Switch Area Zoom/Drag to MoveSwitch betw
Camera Viewer455This section describes the operations and configuration required for using the camera, such as obtaining camera control privileges, se
56Using Pan/Tilt/ZoomYou can pan, tilt and zoom the camera to set the camera angle.Note• Camera operations using clicking and dragging, do not offer a
Camera Viewer457Moving Using the SlidersDrag the pan and tilt sliders to pan and tilt the camera.Drag the zoom slider to zoom the camera.The slider ca
58 Using Area Zoom/Drag to MoveYou can drag on the video display area to zoom in and out, and change the camera angle.NoteYou cannot use Area Zoom or
Camera Viewer459Using Drag to Move to Change the Camera AngleThe camera angle will move in the direction of the arrow.The maximum length of the arrow
60(1) [Pan/Tilt]The camera angle will move in the direction of each arrow. Movement will continue while you hold the button down, and stop when you re
Camera Viewer461Move by ClickingIf you click outside the frame, the frame will move and center on that point, panning and tilting the camera.Adjusting
62Using Backlight CompensationClick [BLC] to brighten video that is dark due to backlight.The back light compensation button becomes active (purple) w
Camera Viewer463Viewer PTZ and Digital PTZ are both functions which allow easy panning, tilting and zooming using the digital zoom.Magnifying and Disp
viii [Camera] > [Initial Settings]Recommended values have been changed for [Exposure], [Shutter Speed Limit (Lower)], [Shutter Speed Limit (Upper)
64Move or Resize by DraggingPress the mouse button inside the frame and drag it to move the preview frame.If you press the mouse button and drag outsi
Camera Viewer465Cropping Video With Digital PTZ PanelThe [Digital PTZ] button changes active (purple), and the Digital PTZ panel is shown in the contr
66Using Presets or the Home PositionYou can use a registered preset or home position to specify the range for Digital PTZ.If you select a preset, the
Camera Viewer467You can take snapshots while checking the video in the video display area.The snapshot panel is opened in the control display area and
68Manually record video being shown in the video display area to a memory card inserted in the camera.Note• You can manually record video if the follo
Camera Viewer469Confirming Recorded VideoUse the Recorded Video Utility to confirm and play back the video manually recorded to a memory card.For deta
70Open the [Video and Audio] menu to set the audio reception from the camera, the audio transmission from the Viewer and the corresponding volumes.Rec
Camera Viewer471Note• To transmit audio, you must first set [Video and Audio] > [Audio] > [Audio Server] > [Audio Reception from Viewer] to [
72In the [Event and Input/Output] menu, you can operate the output of an external device and check the status of input of the external device, detec
Camera Viewer473(2) [Intelligent Function (Video Detection)]The status of video detection set in [Event] > [Intelligent Function] > [Video Detec
ix [Video and Audio] > [ADSR] / [Video and Audio] > [Privacy Mask]When changing the camera angle in the settings for specifying the ADSR area a
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Chapter Setting PageThe Setting Page enables you to configure all the settings required for using the camera. Please configure the settings on the Set
76This section explains operations up to displaying the Setting Page, and common Setting Page operations.Note• The Setting Page can only be operated b
Setting Page577Common Setting Page OperationsThis section explains basic Setting Page operations, and operations common to all Setting Pages.NoteIf yo
78 HelpClick [Help] at the beginning of any setting item to display a detailed explanation of that setting item. Setting Ranges and Character Limi
Setting Page579(2) Pan/Tilt SliderPan and tilt operations are the same as in the viewer (P. 57).(3) Zoom SliderZoom operations are the same as in the
80About Each Setting PageThis section will give an overview of each item in the Settings Menu and each submenu.Each of the [Basic], [Video and Audio],
Setting Page581Video Record • Video (P. 91)• Upload (P. 144)Settings for uploading video via HTTP or FTP when an event is triggered.• Memory Card (P.
82SecurityMemory Card (P. 196)Maintenance• User Management (P. 87)The settings of this item are the same as those of the [User Management] in [Basic]
Setting Page583Network settings for connecting to the camera.LANSet the LAN communication method and size of video transmitted from the camera.[LAN In
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